Engineering Jobs in Holliston Middlesex County Ma Flexible

Senior Data Analyst: The "Storyteller" of Product Development

Location: Framingham, MA (Hybrid – 2 days in-office)

Type: 3–6 Month Contract (Potential for Extension or Conversion)

Pay Range: $39.00 - $44.00/hr

The Opportunity

You will join a Fortune 100 global retail innovator known for delivering high-quality brands and fashion at incredible value. Within our Product Development (PD) division, we don't just follow trends—we create the infrastructure that brings them to life.

We are looking for a Senior Financial Analyst who does more than just move data. We need a strategic partner who can translate complex financial metrics into insights that drive the future of our Apparel, Home, and Accessories businesses. This is a high-visibility role where you will work directly with VP and EVP leadership to shape the story behind the numbers.

The Mission

You will join a high-performing Reporting & Finance team during a pivotal digital transformation. Your mission is two-fold:

1. Maintain Excellence: Own the Quarter-Close process and manage critical trackers for tariffs, cost savings, and planned vs. actuals.
2. Drive Evolution: Lead the charge in transitioning our reporting from static cycles to a streamlined, month-end cadence powered by Power BI automation.

What You’ll Do

• Narrate the Numbers: Present financial insights to executive leadership, effectively "telling the story" behind the data to support global sourcing and pricing decisions.
• Modernize Reporting: Act as the architect for our transition to interactive Power BI dashboards, moving away from manual workflows toward scalable automation.
• Strategic Modeling: Build "what-if" scenarios and financial models to navigate budgeting, headcount, and global market shifts.
• Cross-Functional Collaboration: Serve as the financial bridge between Sourcing, IT, Merchandising, and Corporate Finance teams.
• Process Engineering: Evaluate current tools, identify bottlenecks, and document standardized workflows via SOPs and flow charts.

Who You Are

• The Analyst: 5–7 years of experience in finance, reporting, or operations with a strong grasp of the retail or product lifecycle.
• The Power User: You are an Excel Expert (Power Query is a preferred) and highly proficient in Power BI. You can independently design, build, and maintain complex data models.
• The Communicator: You don't just deliver reports; you provide context. You excel at explaining complex financial concepts to non-financial creative and product teams.
• The Efficiency Expert: You have a passion for "continuous improvement." You enjoy taking a messy process and turning it into a streamlined, automated tool.
• The Local: You are able to collaborate in-person at our Framingham campus 2 days a week.

Why Join This Team?

• This role offers a front-row seat to the global product lifecycle of one of the world's most successful retailers. While this is a contract position, we are looking for a high-performer who wants to make a lasting impact on our financial reporting architecture.

Immediate need for a talented Engineering Technician 2/Hardware Test Technician. This is a 12+ months contract opportunity with long-term potential and is located in Franklin, MA(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-09007

Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Performs design characterization on all Product Group products.
• Analyzes characterizations for violations of known specifications, potential violations, and overall signal integrity.
• Researches and learns new technologies and procedures to remain current with industry standards and new products.
• Assists tech engineers in diagnosing prototype design flaws.
• Responsible for the planning, coordination, and execution of multiple drive testing in PowerEdge servers
• Analyze data for violations of known specifications, potential violations, and overall test criteria
• Work with the team to analyze issues, implement and validate fixes, and drive those to closure in partnership with our suppliers.
• Troubleshoot and repair systems to the component level.
• Proposes and or implements fixes for any known violations.
• Set up, configure, and test prototype systems and software.
• In addition, assemble and disassemble systems, drives, and DUTs to be tested in servers
• Set up, operate, and calibrate electronic test equipment, and verify its working condition.
• Ability to rack servers, connect cables, and test for functionality
• Assists tech engineers in diagnosing prototype design flaws.
• Data analytics and reporting to higher management and stakeholders

Key Requirements and Technology Experience:

• Skills: “Hardware Testing" or “Storage device testing”, “PowerEdge Servers”, “Calibration”, "Technician".
• Good interpersonal and communication skills
• Be highly motivated and display an ability to work well on one's own initiative
• Have an ability to work under tight deadlines
• Be Flexible
• Knowledge in Storage Technology and HDD/SSD is desired, but not a requirement

Our client is a leading Computer Hardware Manufacturing Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect.  We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics, marketing, and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

 

The Product Manager plays a critical role in shaping the future of our eCommerce platforms. This individual is responsible for leveraging customer insights, analytics, and market trends to define and prioritize product backlogs, ensuring our mobile, desktop and app platforms deliver exceptional digital experiences. This role collaborates closely with engineering teams to bring innovative products and solutions to market, driving growth and enhancing customer satisfaction.

What You’ll Be Doing:

• Collaborate with leadership to define the product vision and align it with the overarching business and digital strategy.
• Own the product backlog, meticulously managing and prioritizing user stories, bugs and tasks based on strategic business goals, customer value, and team capacity. 
• Serve as the key point of contact between the development team and stakeholders. 
• Craft detailed user stories and acceptance criteria to guide the development process. 
• Champion a mindset of continuous improvement, encouraging the team to experiment with new ideas and approaches to solve customer problems.

What You Bring To The Table:

• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, capable of working effectively with technical and non-technical teams.
• Agile and adaptable, with a proactive approach to addressing challenges and seizing opportunities.
• Leadership and mentorship capabilities, with a passion for fostering team growth and development.
• Strong experience partnering closely with Operations teams to identify inefficiencies, translate them into product opportunities, and deliver scalable solutions across service and fulfillment workflows.
• Experience managing products that support operational workflows and service-based offerings, not just transactional eCommerce experiences.  
• Experience building customer-facing experiences (e.g., enrollment, dashboards, self-serve tools) in close partnership with UX to drive adoption, engagement, and program stickiness.
• Demonstrated skill in stakeholder management across complex, sometimes challenging groups, balancing collaboration, influence, and the ability to thoughtfully push back while maintaining productive working relationships.

What’s needed- Basic Qualifications:

• Bachelor's degree in Business, Technology, or a related field, or equivalent work experience.
• 5+ years of related experience in product management, with a focus on eCommerce or digital products.
• Manage the end-to-end lifecycle of digital products from conception through development, launch, and iteration
• Comprehensive understanding and practical application of Agile methodologies, tools, and systems

What’s needed- Preferred Qualifications:

• Master’s degree in a related field
• Professional certifications in Agile methodologies (e.g., Certified Scrum Master (CSM), SAFe Agilist, or PMI Agile Certified Practitioner (PMI-ACP)) or product management certifications (e.g., AIPMM Certified Product Manager)
• Experience in the specific industry (e.g. B2B, supply chain, office supplies)
• Background in B2B eCommerce or services‑based platforms, particularly those supporting operational workflows or asset‑backed offerings. 
• Experience supporting enterprise or multi‑location B2B accounts, including master account hierarchies and complex customer relationships. 
• Experience partnering with non‑technical stakeholders (Operations, Sales, Merchants) as primary inputs into product strategy.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

#LI-MR1

About the Role

This is an implementation and product support role — not a sales position.

You’ll onboard new SMB and Enterprise customers, migrate data from legacy systems, train operators through go-live, and provide ongoing system support. You’ll also work closely with our development team on bug tracking, testing, and software upgrades.

What You’ll Do

• Lead customer onboarding and software migration
• Perform data cleansing, validation, and reconciliation
• Build Excel reports (lookups, cross-sheet comparisons)
• Train customers and support go-live execution
• Test software releases and coordinate upgrades
• Act as liaison between customers and developers

What We’re Looking For

• 3–8 years in SaaS implementation, ERP support, application support, or operational software
• Strong Excel and SQL proficiency- Write queries (not just read them)
• Validate data during implementations
• Troubleshoot mismatches/issues
• Work with engineering using data
• Comfortable working with structured, data-driven systems
• Excellent communication and training skills
• Technically curious and detail-oriented
• Able to work onsite in Newton, MA five days per week

Ideal for someone who enjoys hands-on problem solving, working within complex systems, and becoming deeply knowledgeable in a mission-critical operational platform.

Summary

The Senior Manager of Production Planning & Project Management leads production scheduling and project execution across a multi-site, ISO 9001 manufacturing environment. This role ensures alignment between customer demand, operational capacity, and quality standards while driving on-time delivery and continuous improvement.

Job Description

• Lead and develop the Project Management team to ensure successful project execution
• Oversee project timelines, risks, and performance using KPIs and reporting tools
• Act as the primary link between customers, sales, and internal operations
• Direct the creation and management of Master Production Schedules (MPS)
• Align production plans with demand forecasts, capacity, and material availability
• Partner with Engineering, Supply Chain, Quality, and Manufacturing teams
• Ensure compliance with ISO 9001 standards and support audits
• Drive continuous improvement initiatives across planning and project execution

Requirements

• Bachelor’s degree required
• 10+ years of production planning experience in manufacturing
• 5+ years of leadership experience
• Strong ISO 9001 experience
• Proven ability to build and manage a Master Production Schedule from scratch
• ERP/MRP system experience (NetSuite preferred)
• Manufacturing background required (not solely pharma or medical device)

Job Disclaimer:

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records.

#GRP2

Power Distribution and Make Ready Designer

Overhead Utility Pole Design • Joint-Use Engineering • NESC-Compliant Make-Ready Work

Location: Wichita, KS (Remote)

Are you an experienced Power Distribution Designer or Make-Ready Designer looking to support meaningful utility engineering projects? Join a team that values accuracy, collaboration, and long-term professional growth.

ABOUT THIS OPPORTUNITY
We are seeking skilled Make-Ready Designers (primary focus) and Power Distribution Designers to support engineering programs for major electric and telecom utilities. Ideal candidates bring demonstrated experience in overhead utility pole design, NESC application, clearance assessment, pole loading analysis, and construction package development. Useful design platforms include DDS, Katapult, O-Calc, GIS, MicroStation, AutoCAD, or client-specific drafting systems.

In this role, you will review field/walkout data, evaluate existing attachment conditions, model pole loading, determine make-ready requirements, and prepare accurate construction-ready deliverables. Applicants without utility pole design or distribution engineering experience will not be considered.

Note: This position is remote, but new hires must attend a 2-week paid, in-person orientation at our Perrysburg, OH headquarters.

WHAT YOU WILL DO
• Execute overhead distribution and make-ready design work orders while meeting quality, time, and budget expectations
• Apply established engineering design standards, NESC requirements, and internal processes
• Perform end-to-end make-ready, joint-use, and/or general distribution design
• Conduct permitting and easement research (pole ownership, ROW, property rights, approvals)
• Collaborate with team members to resolve design challenges and ensure accurate deliverables
• Use design software such as AutoCAD, MicroStation, DDS, PoleForeman, O-Calc, Katapult, or client systems
• Perform quality control reviews when required
• Support additional duties as assigned

TOP COMPETENCIES & SKILLS
Make-Ready Engineering, Joint-Use Design, Pole Loading Analysis, Utility Pole Design, Overhead Distribution Design, NESC Compliance, Utility Engineering, Pole Attachments, Make-Ready Construction, Aerial Design, Utility Coordination, Right-of-Way Permitting, Pole Replacement Design, Make-Ready Estimates, Field Survey Interpretation, CAD for Utility Design, GIS for Utility Design, Electrical Distribution Design, Utility Construction Standards, Telecommunications Make-Ready

WHAT WE’RE LOOKING FOR
• High school diploma or equivalent required; an associate degree or higher in engineering, drafting, or a related field is preferred
• Minimum 2 years of experience in make-ready engineering, joint-use design, or electric power distribution design (3+ years strongly preferred)
• Proven experience in utility pole design, including NESC application, clearance analysis, pole loading concepts, and preparation of construction-ready design packages
• Proficiency with CAD or MicroStation; experience with DDS, Katapult, O-Calc, or similar utility design platforms is strongly preferred
• Solid understanding of power distribution construction practices, with the ability to learn utility-specific proprietary systems efficiently
• Must hold a valid driver’s license, maintain active auto insurance, and pass all required background, drug, and MVR screenings
• Authorization to work in the United States is required
• Willingness to travel occasionally, including minimal overnight travel when project needs require
• Ability to work a standard Monday–Friday schedule aligned to Eastern Time, with Central/Mountain/Pacific adjustments as appropriate

PHYSICAL REQUIREMENTS
• Ability to work for extended periods using a computer keyboard, monitor, and telephone
• Ability to prepare and analyze data, review detailed information, and work with design tools requiring close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment
• Ability to communicate effectively through oral and written channels

ABOUT SIGMA TECHNOLOGIES
Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. For over 25 years, we’ve supported major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — shape how we work and who we hire. We are TeamSigma™.

*To learn more about working at Sigma, view our video and career page.
* If you do not have Power Design experience, please refer to our other open positions: *While Designer openings are listed in multiple locations, you only need to apply to one, as they are remote roles.

WHAT WE OFFER
We want our Associates to stay healthy, happy, and secure. We offer a positive work environment with supportive coworkers, managers, and leaders, plus:

• No-cost monthly healthcare plan option for employees
• Competitive pay
• Medical, dental, and vision plans with up to 80% of the premium sponsored by Sigma
• 401(k) plan with matching contributions up to 5% of salary
• Paid holidays, vacation, and sick time
• Education and professional licensing assistance programs

This job advertisement is intended to outline the primary responsibilities and requirements of the role. It is not all-inclusive. Additional duties may be assigned as needed. This ad does not constitute an employment agreement, and job requirements may change based on organizational needs.

Pay is commensurate with experience and education. Sigma is an equal opportunity employer and does not discriminate based on race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any classification protected by law.

PM22

PI28d909dffe6f-38

Power Distribution and Make Ready Designer

Overhead Utility Pole Design • Joint-Use Engineering • NESC-Compliant Make-Ready Work

Location: Knoxville, TN (Remote)

Are you an experienced Power Distribution Designer or Make-Ready Designer looking to support meaningful utility engineering projects? Join a team that values accuracy, collaboration, and long-term professional growth.

ABOUT THIS OPPORTUNITY
We are seeking skilled Make-Ready Designers (primary focus) and Power Distribution Designers to support engineering programs for major electric and telecom utilities. Ideal candidates bring demonstrated experience in overhead utility pole design, NESC application, clearance assessment, pole loading analysis, and construction package development. Useful design platforms include DDS, Katapult, O-Calc, GIS, MicroStation, AutoCAD, or client-specific drafting systems.

In this role, you will review field/walkout data, evaluate existing attachment conditions, model pole loading, determine make-ready requirements, and prepare accurate construction-ready deliverables. Applicants without utility pole design or distribution engineering experience will not be considered.

Note: This position is remote, but new hires must attend a 2-week paid, in-person orientation at our Perrysburg, OH headquarters.

WHAT YOU WILL DO
• Execute overhead distribution and make-ready design work orders while meeting quality, time, and budget expectations
• Apply established engineering design standards, NESC requirements, and internal processes
• Perform end-to-end make-ready, joint-use, and/or general distribution design
• Conduct permitting and easement research (pole ownership, ROW, property rights, approvals)
• Collaborate with team members to resolve design challenges and ensure accurate deliverables
• Use design software such as AutoCAD, MicroStation, DDS, PoleForeman, O-Calc, Katapult, or client systems
• Perform quality control reviews when required
• Support additional duties as assigned

TOP COMPETENCIES & SKILLS
Make-Ready Engineering, Joint-Use Design, Pole Loading Analysis, Utility Pole Design, Overhead Distribution Design, NESC Compliance, Utility Engineering, Pole Attachments, Make-Ready Construction, Aerial Design, Utility Coordination, Right-of-Way Permitting, Pole Replacement Design, Make-Ready Estimates, Field Survey Interpretation, CAD for Utility Design, GIS for Utility Design, Electrical Distribution Design, Utility Construction Standards, Telecommunications Make-Ready

WHAT WE’RE LOOKING FOR
• High school diploma or equivalent required; an associate degree or higher in engineering, drafting, or a related field is preferred
• Minimum 2 years of experience in make-ready engineering, joint-use design, or electric power distribution design (3+ years strongly preferred)
• Proven experience in utility pole design, including NESC application, clearance analysis, pole loading concepts, and preparation of construction-ready design packages
• Proficiency with CAD or MicroStation; experience with DDS, Katapult, O-Calc, or similar utility design platforms is strongly preferred
• Solid understanding of power distribution construction practices, with the ability to learn utility-specific proprietary systems efficiently
• Must hold a valid driver’s license, maintain active auto insurance, and pass all required background, drug, and MVR screenings
• Authorization to work in the United States is required
• Willingness to travel occasionally, including minimal overnight travel when project needs require
• Ability to work a standard Monday–Friday schedule aligned to Eastern Time, with Central/Mountain/Pacific adjustments as appropriate

PHYSICAL REQUIREMENTS
• Ability to work for extended periods using a computer keyboard, monitor, and telephone
• Ability to prepare and analyze data, review detailed information, and work with design tools requiring close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment
• Ability to communicate effectively through oral and written channels

ABOUT SIGMA TECHNOLOGIES
Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. For over 25 years, we’ve supported major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — shape how we work and who we hire. We are TeamSigma™.

*To learn more about working at Sigma, view our video and career page.
* If you do not have Power Design experience, please refer to our other open positions: *While Designer openings are listed in multiple locations, you only need to apply to one, as they are remote roles.

WHAT WE OFFER
We want our Associates to stay healthy, happy, and secure. We offer a positive work environment with supportive coworkers, managers, and leaders, plus:

• No-cost monthly healthcare plan option for employees
• Competitive pay
• Medical, dental, and vision plans with up to 80% of the premium sponsored by Sigma
• 401(k) plan with matching contributions up to 5% of salary
• Paid holidays, vacation, and sick time
• Education and professional licensing assistance programs

This job advertisement is intended to outline the primary responsibilities and requirements of the role. It is not all-inclusive. Additional duties may be assigned as needed. This ad does not constitute an employment agreement, and job requirements may change based on organizational needs.

Pay is commensurate with experience and education. Sigma is an equal opportunity employer and does not discriminate based on race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any classification protected by law.

PM22

PIc6dba56b523

Power Distribution and Make Ready Designer

Overhead Utility Pole Design • Joint-Use Engineering • NESC-Compliant Make-Ready Work

Location: Roanoke, VA (Remote)

Are you an experienced Power Distribution Designer or Make-Ready Designer looking to support meaningful utility engineering projects? Join a team that values accuracy, collaboration, and long-term professional growth.

ABOUT THIS OPPORTUNITY
We are seeking skilled Make-Ready Designers (primary focus) and Power Distribution Designers to support engineering programs for major electric and telecom utilities. Ideal candidates bring demonstrated experience in overhead utility pole design, NESC application, clearance assessment, pole loading analysis, and construction package development. Useful design platforms include DDS, Katapult, O-Calc, GIS, MicroStation, AutoCAD, or client-specific drafting systems.

In this role, you will review field/walkout data, evaluate existing attachment conditions, model pole loading, determine make-ready requirements, and prepare accurate construction-ready deliverables. Applicants without utility pole design or distribution engineering experience will not be considered.

Note: This position is remote, but new hires must attend a 2-week paid, in-person orientation at our Perrysburg, OH headquarters.

WHAT YOU WILL DO
• Execute overhead distribution and make-ready design work orders while meeting quality, time, and budget expectations
• Apply established engineering design standards, NESC requirements, and internal processes
• Perform end-to-end make-ready, joint-use, and/or general distribution design
• Conduct permitting and easement research (pole ownership, ROW, property rights, approvals)
• Collaborate with team members to resolve design challenges and ensure accurate deliverables
• Use design software such as AutoCAD, MicroStation, DDS, PoleForeman, O-Calc, Katapult, or client systems
• Perform quality control reviews when required
• Support additional duties as assigned

TOP COMPETENCIES & SKILLS
Make-Ready Engineering, Joint-Use Design, Pole Loading Analysis, Utility Pole Design, Overhead Distribution Design, NESC Compliance, Utility Engineering, Pole Attachments, Make-Ready Construction, Aerial Design, Utility Coordination, Right-of-Way Permitting, Pole Replacement Design, Make-Ready Estimates, Field Survey Interpretation, CAD for Utility Design, GIS for Utility Design, Electrical Distribution Design, Utility Construction Standards, Telecommunications Make-Ready

WHAT WE’RE LOOKING FOR
• High school diploma or equivalent required; an associate degree or higher in engineering, drafting, or a related field is preferred
• Minimum 2 years of experience in make-ready engineering, joint-use design, or electric power distribution design (3+ years strongly preferred)
• Proven experience in utility pole design, including NESC application, clearance analysis, pole loading concepts, and preparation of construction-ready design packages
• Proficiency with CAD or MicroStation; experience with DDS, Katapult, O-Calc, or similar utility design platforms is strongly preferred
• Solid understanding of power distribution construction practices, with the ability to learn utility-specific proprietary systems efficiently
• Must hold a valid driver’s license, maintain active auto insurance, and pass all required background, drug, and MVR screenings
• Authorization to work in the United States is required
• Willingness to travel occasionally, including minimal overnight travel when project needs require
• Ability to work a standard Monday–Friday schedule aligned to Eastern Time, with Central/Mountain/Pacific adjustments as appropriate

PHYSICAL REQUIREMENTS
• Ability to work for extended periods using a computer keyboard, monitor, and telephone
• Ability to prepare and analyze data, review detailed information, and work with design tools requiring close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment
• Ability to communicate effectively through oral and written channels

ABOUT SIGMA TECHNOLOGIES
Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. For over 25 years, we’ve supported major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — shape how we work and who we hire. We are TeamSigma™.

*To learn more about working at Sigma, view our video and career page.
* If you do not have Power Design experience, please refer to our other open positions: *While Designer openings are listed in multiple locations, you only need to apply to one, as they are remote roles.

WHAT WE OFFER
We want our Associates to stay healthy, happy, and secure. We offer a positive work environment with supportive coworkers, managers, and leaders, plus:

• No-cost monthly healthcare plan option for employees
• Competitive pay
• Medical, dental, and vision plans with up to 80% of the premium sponsored by Sigma
• 401(k) plan with matching contributions up to 5% of salary
• Paid holidays, vacation, and sick time
• Education and professional licensing assistance programs

This job advertisement is intended to outline the primary responsibilities and requirements of the role. It is not all-inclusive. Additional duties may be assigned as needed. This ad does not constitute an employment agreement, and job requirements may change based on organizational needs.

Pay is commensurate with experience and education. Sigma is an equal opportunity employer and does not discriminate based on race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any classification protected by law.

PM22

PI80414dffc879-38

About CareSimple

CareSimple provides remote patient monitoring solutions that connect patients to their care teams through cellular-enabled devices, including blood pressure cuffs, glucometers, and pulse oximeters, that transmit real-time health data to clinicians. We partner with health systems across the country to support proactive management of acute and chronic conditions, helping patients stay safer at home and enabling providers to intervene earlier when it matters most. With deep Epic and Cerner integrations, a robust cellular-based device logistics network, and a data-driven escalation engine, we make RPM simple, scalable, and secure. We partner with leading health systems – CHUM, Henry Ford Health, UCSF, MetroHealth, and St. Elizabeth Healthcare – to deliver measurable ROI through CPT-coded reimbursement and population-health improvements. Our collaborative culture values rigor, clarity, and responsiveness, ensuring every customer feels supported and every challenge becomes an opportunity to innovate.

Role Overview

As a Patient Support Nurse at CareSimple, you will serve as a key liaison between our patients and clinical partners. You’ll build ongoing relationships with patients, conduct proactive outreach, monitor and respond to patient-generated health data alerts, and provide compassionate clinical guidance to help patients stay engaged and safe between provider visits. You’ll also guide patients through onboarding and device setup, address questions and concerns, and escalate clinical issues as needed. Utilizing our support ticket system, you will manage key logistics processes to ensure seamless delivery and support for remote monitoring devices, playing a critical role in the success of our RPM programs.

Responsibilities

• Patient Support & Care: Guide patients through initial onboarding and setup of their RPM devices with empathy and professionalism. Provide ongoing patient care touchpoints — answering clinical questions, offering health education, and supporting patient engagement and adherence throughout the monitoring program.
• Patient Alert Management: Monitor incoming patient health data alerts generated by RPM devices (e.g., out-of-range vitals, missed readings). Assess alert severity, apply clinical judgment to determine appropriate response, and take action following established protocols and clinical judgement, whether that’s direct patient outreach, care coordination, or escalation to the provider team.
• Technical Coordination: Provide basic troubleshooting for cellular-enabled devices and escalate issues via internal support tickets. Work cross-functionally to ensure timely resolution of technical concerns.
• Device Logistics Oversight: Coordinate device ordering and fulfillment, ensuring timely and accurate deliveries. Manage exceptions (e.g., reshipments, replacements, returns) and monitor the glucose supply auto-replenishment program. Track high-priority orders and proactively address risks to prevent delays.
• Documentation: Ensure clear and timely documentation across internal systems and, when applicable, in the customer’s EHR.

Qualifications

• Active RN or LPN license in a Nurse Licensure Compact (NLC) state
• Preferred: Fluent in Spanish and English (spoken and written)
• Preferred: Certified Diabetes Educator (CDE) or Certified Diabetes Care and Education Specialist (CDCES) certification
• 5+ years of clinical experience, preferably in telehealth, home health, or primary care
• Strong communication and interpersonal skills; comfortable working with seniors and underserved populations
• Technologically confident, with the ability to work across multiple platforms (EHR, ticketing, telehealth)
• Authorized to work in the United States without sponsorship

To Apply

Email with the subject “Patient Support Nurse – Remote”

Note on Resume Processing

We may use secure Large Language Models (LLMs) to assist with the review of resumes by analyzing skills, experience, and qualifications. Candidates who prefer not to have their application processed using AI may indicate this in their applicat