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Build a Career That Matters with One of the World's Most Respected Employers!

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THIS OPEN POSITION IS LOCATED ONLY AT THE FOLLOWING LOCATIONS: Michelin North America HQ

THE "ADDITIONAL LOCATIONS" SHOWN AT THE RIGHT INDICATE WHERE THIS JOB POSTING IS VISIBLE, NOT WHERE THE POSITION IS LOCATED

Michelin is hiring! We are looking for an IT professional who is passionate about technical solutions & strategy to join our company and be a key player of our IT team!

The Opportunity

The IT4IT manager will lead a dynamic technical team within the organization, focusing on aligning global IT strategies with the region objectives. The role involves resource management, strategic workforce planning, budget management, and fostering a culture of transparency, collaboration, and accountability. You will coordinate an interdisciplinary technical crew, enabling autonomy and ensuring adoption of enterprise-wide standards.

The mission focuses on people and organizational leadership. It supports managers, team leaders, and delivery leaders to reach the optimal performance on activities within the scope and aligned with the IT strategy.

You must possess a deep technical foundation to effectively motivate, aid, and lead the team. The manager is not expected to deliver technical solutions, but must be able to understand architecture, assess impacts, and maintain credibility with technical partners.

This position is based at our headquarters in Greenville, SC, conveniently located within driving distance to east coast beaches, the Blue Ridge Mountains and large cities like Atlanta and Charlotte. The mild climate, charming downtown, and impressive culinary scene are just a few of the perks of living here.

What will you do

Lead and inspire a multi-functional technical team, fostering trust, productivity, and collaboration.

Ensure alignment between global IT4IT strategies and regional execution.

Oversee staffing, budgeting, and planning workforce needs strategically; optimize team structure and skills.

Use technical literacy to challenge, support, and guide the team.

Track and report on team performance using Accelerate and Agile metrics.

Communicate strategy and vision, foster teamwork, and provide updates to management.

Promote accountability, information exchange, and continuous improvement in DevOps and SRE practices.

What will you bring

BS degree in computer science, electrical or computer engineering. An MBA or equivalent experience is a plus.

At minimum of 7 yrs overall experience in the IT field

Validated experience in IT team leadership, preferably in a global or regional context.

Proven background in custom software development and cloud-based solutions - Azure or AWS a must.

High level technical foundation (architecture, DevOps, SRE, cloud, integration).

We seek an individual who has led teams and successfully delivered in the following areas:

• Expertise in system integration, data management, and business intelligence tools.
• Superb communication skills with various levels of the organization, including C-Suite.
• Ability to align local execution with global strategies and standards.
• Comprehensive experience with Agile methodologies (Kanban, Scrum) is required.
• Familiarity with enterprise IT platforms and tools using AI (Jira, GitLab, Github)

#li-RG1

#LI-hiringmichelin

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

• Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

• Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

• Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

• Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

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• Responsible for providing assistance in the acquisition, negotiation and renewal functions related to IT vendor contracts. Register vendors for IT contracts and manages databases for IT vendor contracts.
  
• 35% Assists in the acquisition, negotiation, and renewal functions related to IT vendor contracts. Reviews, analyzes and creates hierarchy for IT vendor agreements. Maintains and updates various IT vendor databases in support of area workflow and department projects.
  
• 35% Perform quality reviews of databases to ensure agreements are entered correctly. Works with staff to correct and advise of proper protocols.
  
• 10% Trains and assists new employees with processes and procedures of the databases. Creates work instructions, procedures and standards for databases.
  
• 10% Request vendor registrations from new and established vendors and assists IT Payables with finalizing the required documentation.
  
• 10% Creates, reviews, maintains, and completes various reports for management.
  

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• This position manages key vendor and contract activities, including requesting vendor registrations and assisting IT Payables with required documentation.
  
• Responsibilities include supporting renewal functions for critical IT vendor contracts, reviewing and analyzing reports for senior leadership, and collaborating closely with the Chief Negotiator, IS Negotiation team, and key vendors.
  
• The position also involves maintaining and updating IT vendor databases to ensure accurate workflow and support department projects.
  

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• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
  

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• This department operates in a fast-paced environment, supporting a wide range of customers across BCBSSC and most of various lines of business. Our work often involves tight deadlines, with busy end of quarters, a very busy end of year for renewals, and at times it may require overtime to meet critical deliverables.
  
• We're a close-knit team that values collaboration and support. While we work in a high-functioning environment and pride ourselves on being hardworking, we also make space for fun and positivity.
  
• We partner closely with other teams across the AIMS organization. Our culture is a safe, inclusive space where everyone feels accepted and respected, and we welcome diverse perspectives.
  

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• 4 years project coordination or other related work experience.
  

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• Bachelor's Degree
  
• Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
  

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• Excellent organizational skills and quality research skills.
  
• Excellent verbal and written communication skills.
  
• Demonstrated skills to work with and assist others.
  
• Ability to acquire in-depth knowledge of department functions, procedures and workflow.
  
• Analytical or critical thinking skills.
  
• Good judgment skills.
  
• Ability to handle confidential or sensitive information with discretion.
  
• Ability to work in a team environment and prioritize work effectively.
  
• Ability to assist in the preparation, documentation, and presentation of recommendations to management.
  

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• Microsoft Office.
  
• Vendor Management experience
  
• Experience communicating with executive level management
  
• Service Now Experience
  

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• Smart Cloud Control Desktop
  

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• Deploy servers, network switches, desktops, laptops, printers, and other devices.
  
• Configure routers, switches, firewalls, and wireless access points.
  
• Support network infrastructure, including LAN/WAN connectivity.
  
• Diagnose and repair malfunctioning equipment such as desktops, laptops, printers, and servers.
  
• Perform routine maintenance and upgrades to ensure optimal system performance.
  
• Assist with IT asset inventory and lifecycle management.
  
• Document service activities, system configurations, and technical resolutions.
  
• Ensure compliance with company IT policies and security protocols.
  
• Travel to company sites as required, sometimes on short notice.
  
• Represent the IT department professionally during field visits.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

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• Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  
• 1+ years of experience in IT support or field engineering roles.
  
• Strong knowledge of Windows operating systems, networking fundamentals, and common enterprise software.
  
• Experience with hardware installation, system imaging, and remote support tools.
  
• Excellent troubleshooting and diagnostic skills.
  
• Strong interpersonal and communication abilities.
  
• Valid driver's license and willingness to travel.
  

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• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

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• Bachelor's degree in Information Technology, Computer Science, or a related field.
  
• 7+ years of IT infrastructure experience, including 3+ years supporting multi-site or hybrid environments.
  
• Strong knowledge of manufacturing and OT/IT network integration and industrial cybersecurity.
  
• Experience managing Microsoft tenants and M365 environments; familiarity with Cisco, Fortinet, or similar technologies.
  

CNM LLP is a technical advisory services firm that works with the top local talent on the most comprehensive and intriguing projects for discerning clients ranging from start-ups to closely held mid-market companies to large multi-national Fortune 1000 firms. The CNM reputation is built upon a foundation of professional excellence and trusted relationships and is recognized nationally for commitment to excellence. Employees value the open and honest environment, consistent focus on work life balance and an outstanding culture that is difficult to find anywhere else in the professional services industry. This unwavering attention to providing an exceptional work environment has enabled CNM to be recognized as a Great Place to Work® for three consecutive years, as well as one of the Best Places to Work in Los Angeles and Orange County.

We are currently searching for a Manager to join our high performing IT Internal Audit Advisory team in Los Angeles. We offer a hybrid (remote/onsite) work environment that will allow you to continue working with the flexibility that they have grown accustomed to over the past year, while also continuing to provide onsite service to our fantastic clients. There is local travel throughout Los Angeles only.

Responsibilities

• Creating system narratives, identifying key controls, and concluding on design and operating effectiveness of key controls
• Assist on the follow IT Internal Audit projects ( IT Strategy, Infrastructure Audits, Data Governance, Configuration Management)
• Advanced knowledge of recognized technology frameworks (COBIT, ITIL, FFIEC, etc.)
• Manage project teams to review and evaluate IT environments, risks, internal audit projects, and compliance
• Experience supporting clients in a co-sourced or fully outsourced IT Internal Audit team
• Manage project teams to review and assess IT environments, risks, internal audit projects, and compliance for companies that range from newly public high growth entities in rapidly changing environments to the largest entertainment and public companies.
• Ensure that our people and teams come first and that our exceptional culture continues to grow our people, providing opportunities for advancement for all team members
• Lead, develop, mentor and train teams
• Recommend internal control solutions that balance client resource constraints with the need to mitigate risk
• Maintain and build strong, collaborative client relationships
• Demonstrating clear and concise writing, and verbal skills to communicate complex issues in simple terms to clients and team members
• Producing quality deliverables evidenced through the need for minimal review time accurate review notes
• Respond to client needs and balance competing priorities with minimal client disruptions, while maintaining project progress

Qualifications

• BA/BS in Information Systems, Computer Science, Accounting, Business, Finance, Economics, Mathematics, Sciences, Engineering or related
• Minimum 5 IT Audit in professional services(Big 4 or mid-tier firm)
• Strong experience with IT Internal Audit
• Demonstrated track record in delivering internal audit advisory engagements to Financial Services clients within a professional services capacity is highly preferred
• Proficient in assessing IT general controls, IT application controls, key reports, and SOC reports
• Desire to pursue CISA, CIA, and/or CISSP (we compensate and reward for attaining these certifications)
• Familiar with industry research boards, standards, and frameworks, (IIA, PCAOB, AICPA, COSO, etc.)
• Able to think critically, maintain logical thought processes, and distill data effectively
• Excellent documentation and written skills, as well as exemplary verbal communication skills

Pay and Benefits

• 40-hour work week
• Training events to ensure CPE compliance
• Medical, Dental, Vision Plans
• 401(k) match
• PTO: 15 days accrued per year
• Company paid holidays, including company shutdown the week between Christmas and New Years
• 3 wellness days
• Various opportunities for peer engagement: quarterly huddles, happy hours, summer and a holiday party
• Monthly mobile reimbursement
• Reimbursement allowances: flex, technology, and health and wellness
• Fully stocked kitchen
• Overtime bonus and Performance bonus in addition to the base pay

CNM LLP offers an excellent base, bonus and incentive compensation package. The benefits package is designed to meet an employee’s needs regardless of the stage an employee is at including medical, dental, paid maternity and parental leave, 401(k) with match and flexible spending accounts for employees and dependents. We offer training that assists employees in reaching their career goals and, in addition to a regular paid time off policy, we also offer an extra five days off between Christmas and New Year holidays annually for firm-wide shut down. CNM believes in social interaction and networking and employees participate in unbelievable social events each summer and winter. The firm also supports employees offering an annual technology bonus, health and wellness bonus, monthly cell phone reimbursement, fully stocked kitchens with food, drink and snacks and much, much more. Please reach out to our talent team and we will walk you through why you deserve a career with CNM LLP.

Please note: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

About Us

“Good design elevates everything.” — Joanne Wilson, founder of Gotham

Gotham, the world's first cannabis concept store, is a pioneering brand and retail experience that embodies the vibrant spirit of New York City. Founded, owned, and operated by female entrepreneur and philanthropist Joanne Wilson, Gotham transcends the traditional dispensary by fusing art, design, fashion, and culture with New York State’s finest cannabis.

The place "where culture meets cannabis," Gotham celebrates creativity, inclusion, sophistication, and urban edge, becoming a cultural touchstone in New York's evolving cannabis landscape. Gotham debuted its flagship location on Bowery and 3rd Street in the East Village in 2023 and has since expanded statewide, opening a second location in Hudson, NY, and a third in Williamsburg at The Refinery at Domino. A fourth Gotham location has just opened at Grand Central Station!

At Gotham, we're not just selling products; we're crafting an elevated lifestyle experience that resonates with the discerning New Yorker. Join us in shaping the future of cannabis culture in the world’s greatest city—and beyond.

Job Description

Gotham is seeking a curious, collaborative, and communicative IT Associate to lead and support the organization’s technology infrastructure across all locations. This role is responsible for maintaining and optimizing hardware, software, and network systems while ensuring seamless technology operations for both retail stores and office teams.

The IT Associate will play a key role in managing day-to-day technical operations while also identifying opportunities to improve systems, implement new technologies, and support cross-departmental initiatives. This role requires strong problem-solving abilities, excellent communication skills, and the ability to collaborate with teams across the organization. Experience with emerging technologies such as AI tools and e-commerce platforms like Shopify will help support Gotham’s continued growth and innovation.

Expectations, Duties, and Responsibilities

• Manage and maintain Gotham’s IT infrastructure across all retail and office locations.
• Provide technical leadership and hands-on support for hardware, software, and network systems.
• Oversee installation, configuration, and maintenance of computers, devices, and technology systems.
• Troubleshoot and resolve technical issues related to desktops, laptops, printers, tablets, and other devices.
• Monitor and maintain IT systems to ensure reliability, security, and optimal performance.
• Manage device management systems and maintain inventory of company technology assets.
• Oversee onboarding and offboarding processes including device provisioning and account management.
• Administer company collaboration platforms including Slack, user permissions, channels, and integrations.
• Manage Google Workspace services including Google OAuth, Google Drive, and related tools.
• Install, configure, and manage company software while ensuring licenses remain compliant and systems remain secure.
• Maintain and support Shopify backend systems and integrations as needed.
• Identify and implement AI tools and automation opportunities to improve operational efficiency and workflows.
• Establish and maintain documentation for IT systems, processes, and protocols to ensure knowledge sharing and operational continuity.
• Collaborate cross-functionally with teams across the organization on technology initiatives and operational improvements.
• Provide IT support and infrastructure setup for new store openings and expansion initiatives.
• Travel to store locations as needed to support technology operations.

Skills & Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Strong experience managing and maintaining IT systems in a multi-location environment.
• Familiarity with operating systems including Windows, macOS, and Linux.
• Experience with device management systems and IT asset tracking.
• Familiarity with Google Workspace administration.
• Experience administering collaboration tools such as Slack.
• Knowledge of Shopify backend systems or e-commerce platform administration.
• Interest in or experience implementing AI tools or automation technologies.
• Strong troubleshooting and analytical problem-solving skills.
• Excellent communication and interpersonal skills with the ability to collaborate across departments.
• Ability to prioritize and manage multiple projects in a fast-paced environment.
• Willingness to travel to retail locations (Hudson, Williamsburg, Bowery, etc.) as needed.

Preferred Qualifications

• Experience in the cannabis industry.
• Experience supporting Shopify store operations, integrations, or apps.
• Experience evaluating and implementing emerging technology solutions.
• Experience supporting retail or multi-location environments.

Physical Requirements

• Ability to sit or stand for extended periods while working at a computer.
• Ability to lift and move equipment up to 25 pounds.
• Ability to travel between store and office locations as needed.
• Ability to perform hands-on technical tasks such as installing hardware, cabling, and device setup.

Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Our enterprise P&C IT organization is on a mission to accelerate the Great American strategy and empower the many Business Units and Shared Services with the appropriate technology, data, and applications to enable their business objectives and plans. We are looking to hire an IT Customer Engagement Lead who is a leader in our enterprise IT Organization and a strategic partner to one or more of our Divisions.

As the strategic partner, you will be responsible for building relationships and partnering with our business customers to understand their business needs and challenges as well as define the capabilities, technology strategy, and target IT operating models to accelerate their business strategies and go to market plans.

P&C IT Services is looking for a Customer Engagement Leader to join their team. The level for this position will be based on the candidate's experience.

This individual will work a hybrid schedule out of the Cincinnati office.

If you have a passion for building relationships, helping companies win with technology, and staying current with industry trends, then read further this is the role for you!

Customer Relationship Management Helps blur the lines between business and technology

• Establishes the appropriate IT / Business engagement model and corresponding set of IT services aligned to a Divisions business model. This position will act as a mini CIO for these groups.
• Develops relationships with key business stakeholders to understand their business strategies, needs, and challenges
• Gathers information on the business and technology objectives for business units, identifies customer needs and creates a shared technology plan to support business outcomes
• Ensures the customer is positioned best on technology AND data to support current and future needs

Technology Strategy Influences, provide options for the BU to win with technology and data

• Gathers and communicates market research on insurance and technology trends that is relevant to our business customers
• Participates in business strategy conversations helping define opportunities/ options to leverage technology and data to run, transform, or grow their businesses
• Drives conversations with customers to define and influence the business capabilities, digital experiences, and new ways of working to enable business objectives
• Develops a multi-year BU technology strategy and investment roadmap to address strategic outcomes and drive customer success for the short and long term
• Helps define the target IT operating model and specific business unit technology strategies and transformation for digital, automation, data, analytics, application modernization as needed
• Drives the business case for change and portfolio of initiatives and technology investment(s) aligned to business priorities

Delivery Execution & Support - Advocates for the BU and ensures no surprises

• Make sure customer needs are being met and understood by each department in the company from strategy to execution; knows which IT teams/resources to bring to the table and when
• Collaborates with internal IT teams to identify options to leverage technology and data to enable business drivers for a Division around easy of doing business, new revenue, operational efficiencies, and improved decision making through the use of data and analytics
• Partners with IT Delivery Managers, Enterprise Architects, and business stakeholders on developing the \"OneTeam\" delivery model playbook for success including the CSAT outcomes, team structure, roles, etc. across all initiatives for a particular business unit
• Serves as a point of escalation to manage risks and concerns back to the customer across all portfolio's of work for the business unit
• Partners with business and technical teams to gather feedback on the health of the relationship and quality of delivery of IT services
• Drives strategies and recommendations on strategies to drive adoption and continuous improvement opportunities for IT applications and assets

• A minimum of 15 years of related experience required
  • Prior experience within the P&C industry with deep knowledge Insurance domain expertise, a deep knowledge of various insurance functions across the value chain.
  • Strong level of technology expertise/breath (digital, automation, application modernization, data, analytics, etc.)
  • Strong experience building relationships (trust) and managing stakeholder expectations from strategy to planning and execution; including abilities to create win-win partnerships, with a strong understanding of give and take
  • Prior experience consulting skills or experience facilitating business and technology strategies; Ability to see the big picture and plan out steps to achieve it.
  • Ability to influence change, energize business and technical teams and foster buy in at all levels
  • Experience with navigating organizations and driving alignment and urgency across cross functional teams
  • Prior experience driving business transformation and organizational change
  • Prior experience leading complex and large-scale technology initiatives and engagements
• Genuine curiosity and passion for all things technology to apply the industry trends into the business
• Strong communication skills: verbal, written, listening to various levels across the organization
• Strong Problem Solving and results orientation/ execution skills - Takes ownership in tasks and projects seeing them through to completion. Ability to handle complex and ambiguous situations.
• Bachelor's or advanced degree preferred

Business Unit: Property & Casualty IT Services

Salary Range: $155,600.00 -$208,400.00

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.

The IT Business Application Manager is a strategic leadership role within the hospital's Information Technology department, responsible for overseeing the planning, implementation, and support of enterprise business applications that are critical to clinical and administrative operations. This role ensures that technology solutions align with the hospital's mission of delivering exceptional patient care and operational excellence.

Key Responsibilities

• Lead the lifecycle management of business applications including Enterprise Resource Planning (ERP), financial systems, HRIS, and other operational platforms.
• Collaborate with department heads and leaders to assess needs, define requirements, and implement solutions that improve workflow efficiency.
• Direct, coach and mentor a team of application analysts and support staff, ensuring timely resolution of issues, system upgrades, and user training.
• Deliver regular performance evaluations, provide coaching and development plans, and handle disciplinary actions or terminations as needed in accordance with HR policies.
• Serve as the primary liaison between IT and business units for application-related initiatives, including vendor management and contract negotiations.
• Oversee change management processes, ensuring compliance with hospital policies, regulatory standards, and data security protocols.
• Track and analyze key performance indicators and service level agreements to ensure systems operate efficiently, reliably, and in alignment with user expectations.
• Participate in strategic planning and budgeting for IT initiatives, aligning application strategies with organizational goals.

Required Qualifications

• Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Leadership Experience: Minimum of 3 years of progressive experience in Information Technology, including leadership roles.
• Application Management: Proven experience managing complex business applications (such as ERP, HRIS, or CRM systems), including hands-on involvement in software implementations and upgrades.
• Methodologies: Strong understanding of application management and software development methodologies (e.g., Agile, Waterfall) and when to apply them.
• Technical Proficiency: Familiarity with enterprise software ecosystems and integration between applications.
• Soft Skills: Excellent communication, leadership, and interpersonal skills, with the ability to communicate technical concepts to non-technical stakeholders and to lead diverse teams.

Preferred Qualifications

• Workday Experience: Demonstrated experience in managing the Workday platform or similar enterprise resource planning (ERP) systems. This includes knowledge of Workday modules, configuration, and deployment of new features.
• Process Improvement: Familiarity with business process management and optimization techniques to streamline workflows and enhance application usage.
• IT Infrastructure Knowledge: Knowledge of IT infrastructure management and operations, to better understand how applications interact with the broader IT environment.
• Certifications: Relevant certifications (e.g., ITIL for service management, Workday certification, or PMP for project management) that demonstrate expertise and commitment to professional development.