Worldtech It Llc Jobs in Usa

** Please note: applicants must hold U.S. Citizenship/Green Card to be considered for this role **

Role: IT Manager, Infrastructure Services

Compensation Range: $150,000-200,000 + Benefits

Location: Nashville, TN

Work Schedule: On-site 5 days per week

Industry: Retail

About the Role

Our client is a rapidly evolving, multi‑site organization in the retail/industrial sector and is seeking a Manager of Infrastructure Services to lead the overall strategy, operations, and continuous improvement of the company’s IT infrastructure.

This leader will oversee all core infrastructure functions, including networking, servers, storage, cloud services, end‑user computing, voice systems, and security, while partnering closely with a third‑party MSP for day‑to‑day delivery. The role requires a hands‑on, seasoned infrastructure professional who can operate as both a technical expert and a strong operational leader.

This is a high‑impact position with significant visibility across the organization and the opportunity to guide the company through major modernization and cloud‑migration initiatives.

Key Responsibilities

Infrastructure Leadership & Strategy

• Assess the organization’s infrastructure landscape and develop recommendations to strengthen stability, scalability, and performance.
• Provide regular updates to leadership on system health, risks, and improvement opportunities.
• Define and manage service levels, operational standards, and performance expectations across infrastructure services.

Team & Vendor Management

• Lead and mentor the Infrastructure team, overseeing workloads, performance, development, and resourcing.
• Manage and hold the third‑party MSP accountable for high‑quality delivery across support, network operations, and systems administration.
• Oversee vendor and contract management, including licensing, renewals, and selection of new partners.

Systems & Network Administration

• Direct the design, implementation, and maintenance of company‑wide infrastructure, including network, servers, storage, backups, cloud platforms, and voice systems.
• Ensure strong availability, disaster recovery readiness, and security controls across all infrastructure components.
• Partner with application and business teams to ensure infrastructure meets evolving technical and operational needs.

Operational Excellence

• Establish and monitor infrastructure KPIs, including uptime, performance, and service delivery metrics.
• Drive continuous improvement by applying industry best practices across configuration, monitoring, patching, and lifecycle management.
• Resolve operational and technical issues, addressing root causes across people, processes, and technology.

Cross‑Functional Collaboration

• Partner with leaders across IT and the business to support project delivery, integrations, and system enhancements.
• Provide technical consulting and guidance on major organizational initiatives.
• Assist in developing and managing the infrastructure budget and capital planning.

Qualifications

Required

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 10+ years of experience in IT infrastructure spanning networking, servers, storage, cloud, and end‑user computing.
• At least 3 years of experience managing technical teams in an enterprise environment.
• Strong understanding of LAN/WAN architectures, server technologies, virtualization, storage systems, wireless, and endpoint technologies.
• Experience managing MSPs, vendors, contracts, and licensing.
• Advanced proficiency with Microsoft tools including MS Office, Outlook/Exchange, and general project‑management applications.
• Excellent communication and interpersonal skills — able to work effectively with both technical and non‑technical stakeholders.
• Ability to convey complex technical concepts in a clear, concise manner and provide effective training where needed.

Preferred

• Experience supporting a distributed, multi‑site environment.
• Knowledge of cloud platforms (Azure preferred) and hybrid infrastructure models.
• Familiarity with ITIL practices and service‑management workflows.

Working Environment

• Standard office environment with occasional travel to distributed sites.
• Fast‑moving, transformation‑focused organization with opportunities for major impact and leadership visibility.

Job Title: IT Manager, Infrastructure Services

Location: Nashville, TN

Job ID #: 510786663

Job Description

We are looking for a Director of Infrastructure and Operations to assist with the management of current and future infrastructure needs.

This leader must bring a technical depth spanning large scale enterprise networks, datacenter infrastructure, Cybersecurity, Azure hybrid-cloud offerings, end user technology, complimented by strong leadership, strategic thought leadership and collaboration skills. The leader will serve as the critical expert and point of contact across WHSmith NA for all things infrastructure transformation and IT operations. This will be a highly visible role and will work collaboratively with WHSmith’s Executive Leadership, Enterprise Architecture, Cybersecurity, and Infrastructure tower leads to deliver on transformation and operational objectives. Direct transformation and operational projects/programs, manage/direct senior managers, solution leads, contractors, project managers, and direct infrastructure resources across multiple managed services providers.

Responsibilities:

• Implement information systems that increase the efficiency of WHSmith’s employee's enterprise wide
• Lead a team of 8, ensuring project fulfillment
• Proven experience in cloud migration and developing platform solutions to support retail POS/store systems & applications
• A strong background in creating secure cloud architectures for customers facing applications that are enterprise grade and highly scalable.
• Familiarity with Infrastructure Services (Cloud, Network, Data Center, Systems, Voice, IaaS, PaaS, and SaaS)
• Strong leadership, communication, consulting and influencing skills
• Strong Program/Project management, with experience leading multiple large projects
• Develop and oversee execution of IT infrastructure strategy to support company’s business strategy and growth goals
• Create strategy and oversee staff who manage public cloud and on-premises infrastructure, systems and solutions
• Definition and tracking for quarterly team goals, SLAs and KPIs for Infrastructure Support team
• Experience with hosted and private cloud managed services across multiple data centers.
• Remain current on industry best practices and trends, recommending improvements and upgrades accordingly
• Review and negotiate vendor contracts and agreements
• Define infrastructure strategies and develop appropriate roadmaps to ensure our infrastructure is capable of meeting key business and technology objectives.
• Ensure ongoing performance monitoring of the infrastructure and ensure service level agreements are met. Provide appropriate analytics, executive dashboards, and set measurable KPIs to provide operational scorecards.

Required Qualifications:

• Bachelor of Science Information Technology, Infrastructure Management (or related)
• 8+ years of working in a large scale, multi-supplier environment, with at least 5 years managing large scale infrastructure and operations and 5 years designing, developing, configuring, and implementing cloud enterprise IT infrastructure with diverse solutions from multiple vendors.
• 3+ years of experience in managing multi-cloud delivery and support
• Excellent written and verbal communication skills

Preferred Qualifications:

• Proven experience leading a technical team in a corporate environment (retail industry preferred)
• Master's Degree strongly preferred (computer science, engineering, information systems, business administration or other industry related curriculum)
• Experience in developing the architecture of large-scale web/mobile and retail POS/store systems & applications

Technical Skillset:

• Expertise in Juniper Networks, routing and switching for corporate environments.
• Proficiency with Cisco Meraki switches and wireless access points for distributed retail locations.
• Experience managing Cradlepoint (Erison) cellular WAN solutions for remote connectivity.
• Strong understanding of network architecture, including VPNs, SD-WAN, and high-availability designs.
• Advanced knowledge of Microsoft Azure cloud services (IaaS, PaaS, networking, security, cost optimization).
• Familiarity with VMware vSphere for on-premises virtualization and hybrid cloud integration.
• Experience with cloud migration strategies and hybrid infrastructure management.
• Rubrik backup and recovery solutions.
• Designing and implementing business continuity and disaster recovery (BCDR) plans.
• Proficiency in Jira Service Management for ITSM processes (incident, change, problem management).
• Strong understanding of ITIL frameworks and best practices.
• Expertise with CrowdStrike endpoint protection and threat detection.
• Knowledge of network security, identity management, and compliance standards (PCI DSS, GDPR).
• Ability to implement zero-trust security models across cloud and on-prem environments.
• Experience managing IT infrastructure in retail environments, including casinos and airports.
• Skills in remote monitoring and management of distributed networks and devices.
• Capacity to develop infrastructure roadmaps aligned with business objectives.
• Vendor management and contract negotiation for hardware, software, and services.
• Budgeting and cost optimization for IT operations.

Who Are We?

Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the World.

Our Mission

“Stand Out. For Good”. At Altar’d State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

Position Overview

The Help Desk Intern will play a key role in supporting both day-to-day operations and IT-driven projects across the organization. This position acts as a crucial link between technical teams and business units, helping to identify, track, and resolve issues that impact ongoing projects and IT service delivery. In addition to supporting tickets and troubleshooting, the Help Desk Intern will participate in cross-functional technology projects aimed at improving system reliability, process efficiency, and end-user experiences. The ideal candidate brings a foundational understanding of computer systems, a collaborative mindset, and an eagerness to contribute to project success through hands-on technical and analytical work.

Key Responsibilities

• Assist in IT and Help Desk projects focused on process improvement, automation, and service quality.
• Participate in data analysis and reporting projects using ticketing system metrics to identify recurring issues or improvement opportunities.
• Learn and assist with troubleshooting through diagnostic techniques for retail stores, distribution centers, and home office environments.
• Support hardware and software rollout projects, including system imaging, setup, and configuration.
• Track and document project tasks, technical procedures, and resolutions in alignment with team objectives.
• Document and communicate progress on assigned project tasks during meetings and reviews.
• Provide accurate and user-focused technical support and solutions.
• Manage additional special projects and assignments as directed by IT leadership.

Qualifications

• Currently enrolled in a Bachelor's degree as a Junior/Senior student, or recent graduate.
• Strong interest in project-based IT work and process improvement initiatives.
• Exceptional organizational, time management, and coordination skills.
• Excellent interpersonal and communication skills, both verbal and written.
• Customer-oriented, calm under pressure, and proactive problem solver.
• Basic understanding of installing, configuring, and troubleshooting desktop hardware and
• software.
• Exposure to many different types of IT equipment and systems.
• Ability to work collaboratively across teams, contribute ideas, and own portions of projects through completion.

Professional Development

This internship provides hands-on experience with real-world technology projects that enhance IT

operations and digital workplace performance. Interns will gain a deeper understanding of project lifecycle management, technical support workflows, and collaborative IT environments, preparing them for future technical or project management roles.

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:

• #73 in Fortune 100 Best Companies to Work For® 2023
• #4 in Fortune Best Workplaces in Retail™ 2022
• #93 in Best Workplaces for Millennials™ 2023
• #34 in Fortune Best Workplaces for Women™ 2022

CNM LLP is a technical advisory services firm that works with the top local talent on the most comprehensive and intriguing projects for discerning clients ranging from start-ups to closely held mid-market companies to large multi-national Fortune 1000 firms. The CNM reputation is built upon a foundation of professional excellence and trusted relationships and is recognized nationally for commitment to excellence. Employees value the open and honest environment, consistent focus on work life balance and an outstanding culture that is difficult to find anywhere else in the professional services industry. This unwavering attention to providing an exceptional work environment has enabled CNM to be recognized as a Great Place to Work® for three consecutive years, as well as one of the Best Places to Work in Los Angeles and Orange County.

We are currently searching for a Manager to join our high performing IT Internal Audit Advisory team in Los Angeles. We offer a hybrid (remote/onsite) work environment that will allow you to continue working with the flexibility that they have grown accustomed to over the past year, while also continuing to provide onsite service to our fantastic clients. There is local travel throughout Los Angeles only.

Responsibilities

• Creating system narratives, identifying key controls, and concluding on design and operating effectiveness of key controls
• Assist on the follow IT Internal Audit projects ( IT Strategy, Infrastructure Audits, Data Governance, Configuration Management)
• Advanced knowledge of recognized technology frameworks (COBIT, ITIL, FFIEC, etc.)
• Manage project teams to review and evaluate IT environments, risks, internal audit projects, and compliance
• Experience supporting clients in a co-sourced or fully outsourced IT Internal Audit team
• Manage project teams to review and assess IT environments, risks, internal audit projects, and compliance for companies that range from newly public high growth entities in rapidly changing environments to the largest entertainment and public companies.
• Ensure that our people and teams come first and that our exceptional culture continues to grow our people, providing opportunities for advancement for all team members
• Lead, develop, mentor and train teams
• Recommend internal control solutions that balance client resource constraints with the need to mitigate risk
• Maintain and build strong, collaborative client relationships
• Demonstrating clear and concise writing, and verbal skills to communicate complex issues in simple terms to clients and team members
• Producing quality deliverables evidenced through the need for minimal review time accurate review notes
• Respond to client needs and balance competing priorities with minimal client disruptions, while maintaining project progress

Qualifications

• BA/BS in Information Systems, Computer Science, Accounting, Business, Finance, Economics, Mathematics, Sciences, Engineering or related
• Minimum 5 IT Audit in professional services(Big 4 or mid-tier firm)
• Strong experience with IT Internal Audit
• Demonstrated track record in delivering internal audit advisory engagements to Financial Services clients within a professional services capacity is highly preferred
• Proficient in assessing IT general controls, IT application controls, key reports, and SOC reports
• Desire to pursue CISA, CIA, and/or CISSP (we compensate and reward for attaining these certifications)
• Familiar with industry research boards, standards, and frameworks, (IIA, PCAOB, AICPA, COSO, etc.)
• Able to think critically, maintain logical thought processes, and distill data effectively
• Excellent documentation and written skills, as well as exemplary verbal communication skills

Pay and Benefits

• 40-hour work week
• Training events to ensure CPE compliance
• Medical, Dental, Vision Plans
• 401(k) match
• PTO: 15 days accrued per year
• Company paid holidays, including company shutdown the week between Christmas and New Years
• 3 wellness days
• Various opportunities for peer engagement: quarterly huddles, happy hours, summer and a holiday party
• Monthly mobile reimbursement
• Reimbursement allowances: flex, technology, and health and wellness
• Fully stocked kitchen
• Overtime bonus and Performance bonus in addition to the base pay

CNM LLP offers an excellent base, bonus and incentive compensation package. The benefits package is designed to meet an employee’s needs regardless of the stage an employee is at including medical, dental, paid maternity and parental leave, 401(k) with match and flexible spending accounts for employees and dependents. We offer training that assists employees in reaching their career goals and, in addition to a regular paid time off policy, we also offer an extra five days off between Christmas and New Year holidays annually for firm-wide shut down. CNM believes in social interaction and networking and employees participate in unbelievable social events each summer and winter. The firm also supports employees offering an annual technology bonus, health and wellness bonus, monthly cell phone reimbursement, fully stocked kitchens with food, drink and snacks and much, much more. Please reach out to our talent team and we will walk you through why you deserve a career with CNM LLP.

Please note: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Build a Career That Matters with One of the World's Most Respected Employers!

- - - - - - - - - - - -

THIS OPEN POSITION IS LOCATED ONLY AT THE FOLLOWING LOCATIONS: Michelin North America HQ

THE "ADDITIONAL LOCATIONS" SHOWN AT THE RIGHT INDICATE WHERE THIS JOB POSTING IS VISIBLE, NOT WHERE THE POSITION IS LOCATED

Michelin is hiring! We are looking for an IT professional who is passionate about technical solutions & strategy to join our company and be a key player of our IT team!

The Opportunity

The IT4IT manager will lead a dynamic technical team within the organization, focusing on aligning global IT strategies with the region objectives. The role involves resource management, strategic workforce planning, budget management, and fostering a culture of transparency, collaboration, and accountability. You will coordinate an interdisciplinary technical crew, enabling autonomy and ensuring adoption of enterprise-wide standards.

The mission focuses on people and organizational leadership. It supports managers, team leaders, and delivery leaders to reach the optimal performance on activities within the scope and aligned with the IT strategy.

You must possess a deep technical foundation to effectively motivate, aid, and lead the team. The manager is not expected to deliver technical solutions, but must be able to understand architecture, assess impacts, and maintain credibility with technical partners.

This position is based at our headquarters in Greenville, SC, conveniently located within driving distance to east coast beaches, the Blue Ridge Mountains and large cities like Atlanta and Charlotte. The mild climate, charming downtown, and impressive culinary scene are just a few of the perks of living here.

What will you do

Lead and inspire a multi-functional technical team, fostering trust, productivity, and collaboration.

Ensure alignment between global IT4IT strategies and regional execution.

Oversee staffing, budgeting, and planning workforce needs strategically; optimize team structure and skills.

Use technical literacy to challenge, support, and guide the team.

Track and report on team performance using Accelerate and Agile metrics.

Communicate strategy and vision, foster teamwork, and provide updates to management.

Promote accountability, information exchange, and continuous improvement in DevOps and SRE practices.

What will you bring

BS degree in computer science, electrical or computer engineering. An MBA or equivalent experience is a plus.

At minimum of 7 yrs overall experience in the IT field

Validated experience in IT team leadership, preferably in a global or regional context.

Proven background in custom software development and cloud-based solutions - Azure or AWS a must.

High level technical foundation (architecture, DevOps, SRE, cloud, integration).

We seek an individual who has led teams and successfully delivered in the following areas:

• Expertise in system integration, data management, and business intelligence tools.
• Superb communication skills with various levels of the organization, including C-Suite.
• Ability to align local execution with global strategies and standards.
• Comprehensive experience with Agile methodologies (Kanban, Scrum) is required.
• Familiarity with enterprise IT platforms and tools using AI (Jira, GitLab, Github)

#li-RG1

#LI-hiringmichelin

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

• Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

• Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

• Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

• Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

• 
  
• Deploy servers, network switches, desktops, laptops, printers, and other devices.
  
• Configure routers, switches, firewalls, and wireless access points.
  
• Support network infrastructure, including LAN/WAN connectivity.
  
• Diagnose and repair malfunctioning equipment such as desktops, laptops, printers, and servers.
  
• Perform routine maintenance and upgrades to ensure optimal system performance.
  
• Assist with IT asset inventory and lifecycle management.
  
• Document service activities, system configurations, and technical resolutions.
  
• Ensure compliance with company IT policies and security protocols.
  
• Travel to company sites as required, sometimes on short notice.
  
• Represent the IT department professionally during field visits.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

• 
  
• Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  
• 1+ years of experience in IT support or field engineering roles.
  
• Strong knowledge of Windows operating systems, networking fundamentals, and common enterprise software.
  
• Experience with hardware installation, system imaging, and remote support tools.
  
• Excellent troubleshooting and diagnostic skills.
  
• Strong interpersonal and communication abilities.
  
• Valid driver's license and willingness to travel.
  

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

• 
  
• Bachelor's degree in Information Technology, Computer Science, or a related field.
  
• 7+ years of IT infrastructure experience, including 3+ years supporting multi-site or hybrid environments.
  
• Strong knowledge of manufacturing and OT/IT network integration and industrial cybersecurity.
  
• Experience managing Microsoft tenants and M365 environments; familiarity with Cisco, Fortinet, or similar technologies.
  

The Information Technology Business Operations Manager plays a crucial role in managing and optimizing financial processes, ensuring efficient operations, and supporting vendor relationships within the IT Organization. This position involves handling invoicing, payments, contract tracking, and financial analysis and reporting.

• 
  
• At all times employees are expected to uphold Creighton's core values and demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment, while adhering to all University Ethical Standards of Conduct, rules, regulations, and job requirements, including required educational trainings.
  
• Financial Management:
  
  • 
    
  • Billing and Payments:
    
    • 
      
    • Internal Billing Generation: Create accurate billing for services provided by internal IT teams or external vendors to campus departments.
      
    • Payment Coordination: Ensure timely payment processing, coordinating with finance and accounts payable.
      
    • Payment Tracking: Maintain records of payments made and reconcile any discrepancies.
      
    
    
  • Budget Planning and Analysis:
    
    • 
      
    • Budget Planning: Collaborate with finance to draft and monitor IT budgets, considering operational needs and strategic goals.
      
    • Financial Analysis: Analyze spending patterns, monitor variances, and provide insights to optimize budget allocation.
      
    • Forecasting: Use historical data to forecast future IT expenses along with keeping track of new impacts rolling off capital projects.
      
    
    
  • Reporting & Monitoring
    
    • 
      
    • Monitor all IT accounts to ensure proper billing and charges are done and any necessary corrections or reallocations are made timely.
      
    • Identify areas of overspending and report to management for action/decision.
      
    • Develop reports where necessary to communicate current state of finances.
      
    
    
  • Cost Optimization:
    
    • 
      
    • Expense Reduction Strategies: Recommend ways to reduce operational costs (e.g., cloud cost optimization, license consolidation, process improvements).
      
    
    
  
  
• Contract Tracking and Routing:
  
  • 
    
  • Contract Management:
    
    • 
      
    • Contract Inventory & Maintenance: In alignment with Strategic Sourcing, maintain a centralized contract inventory, including details like contract start/end dates, terms, and stakeholders.
      
    • Renewal Alerts: Track contract milestones, renewals, and terminations. Set up reminders for contract renewals and initiate renewal processes.
      
    • Termination Coordination: Facilitate contract terminations when necessary.
      
    • Collaborate with legal teams to ensure compliance where necessary.
      
    
    
  • Routing and Approvals:
    
    • 
      
    • Facilitate contract routing for approvals.
      
    • Coordinate with relevant stakeholders during the contract lifecycle.
      
    
    
  
  
• Vendor Engagement:
  
  • 
    
  • Vendor Relationship Management:
    
    • 
      
    • Interact with vendors and address issues or changes.
      
    • Participate in vendor onboarding and establishment.
      
    • Evaluate vendor performance and provide feedback where necessary.
      
    • Address any related issues promptly.
      
    
    
  • Vendor Billing:
    
    • 
      
    • Review vendor invoices, validate charges, and process payments.
      
    • Ensure timely payment to vendors.
      
    • Resolve billing discrepancies.
      
    
    
  
  
• Operational Efficiency:
  
  • 
    
  • Process Improvement:
    
    • 
      
    • Workflow Streamlining: Identify bottlenecks in operational processes (e.g., procurement, approvals) and propose improvements.
      
    • Automation: Implement automation tools to streamline routine tasks (e.g., invoice processing).
      
    
    
  • Internal Billing:
    
    • 
      
    • Chargeback Mechanism: Allocate IT costs to relevant departments based on usage.
      
    • Transparency: Communicate internal billing details to stakeholders.
      
    
    
  • Allocate costs appropriately across departments.
    
  
  

Qualifications:

• 
  
• Bachelor's degree in business administration, Finance, or related field.
  
• Relevant experience (1-3 years) in financial management, contract administration, or business operations.
  

Knowledge, Skills, and Abilities:

• 
  
• Proficiency in financial software and tools (e.g., Excel, accounting software).
  
• Financial Acumen: Understanding financial statements, budgeting, and cost management
  
• Strong analytical skills and attention to detail.
  
• Excellent communication (both written and verbal) is crucial for collaborating with teams and stakeholders.
  
• Problem-Solving: must be adept at analyzing complex situations and finding practical solutions.
  
• Experience in an university environment is beneficial.
  
• High Adaptability
  
• Experience in negotiation with vendors and stakeholders is preferred.
  
• Networking: Building professional relationships is essential for growth.
  
• Risk Management: Identifying and mitigating risks related to vendor and compliance issues. This includes understanding legal and regulatory requirements
  

Are you an experienced IT Project Manager with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced IT Project Manager to work at their company in Columbia, SC.

Position Summary: The Project Manager will report to a Portfolio Manager with a team of 8 - 10 Project Managers. Most project teams will range between 8 and 20 team members. My team supports various portfolios, including Data Exchange, Telephony, Mobile/Full Site, and AEM.

Primary Responsibilities/Accountabilities:

• Lead several projects (one to five) in a strong matrix environment executing Software Development Lifecycle methodologies.
• Developing and monitoring project plans, communication plans, risk management plans, and project artifacts from project initiation to post implementation/closure.
• Ensures project deliverables are complete on time, on budget, within scope, and in accordance with client's standards:
• Responsible daily for the development, execution, and maintenance of project plans and project communications:
• Facilitating effective communications between all parties involved in the project, including meetings, correspondence/recaps, status reports and other project artifacts per client's standards.
• Monitors resource requirements and assign deliverables based on project specifications. Ensures resources are assigned to meet project objectives while managing project hours budgeted.
• Identifies and manages tasks and issues that impact the scope, budget, risk, and resources of the work effort to ensure delivery as planned.
• Provides both written and verbal project status updates upon request.
• The candidate should be versed in IT SDLC

Qualifications:

• Bachelor's Degree or 4 years of job-related work experience or 2 years of job-related experience plus an associate's degree in any major.
• 3 years IT experience in a leadership capacity on one or more project teams. Completion of the client's Training Program for Project Management may substitute for one year of work experience.
• A credit check is required
• Windows applications (Word, Excel, Outlook, SharePoint Online, PowerPoint, Visio, Project, Teams, etc.)

Preferred:

• Azure Boards, Project
• Demonstrated organizational skills.
• Demonstrated IT project management experience.
• Strong written and verbal communication skills.
• Dependability
• Accountable for results.
• Adaptable
• Presentation skills.

Position Summary

The IT Sales Consultant is responsible for generating new monthly recurring revenue by identifying, engaging, and closing net‑new business opportunities. This role is ideal for a consultative, high‑energy sales professional who understands the value of managed IT services, cybersecurity, Microsoft 365, and cloud transformation. The IT Sales Consultant will position the organization as a strategic business partner and guide prospects through a structured, insight‑driven sales process.

Key Responsibilities

New Business Development

• Prospect, qualify, and build a healthy pipeline within assigned territories and verticals

• Use industry insights to educate prospects on risks, gaps, and opportunities

• Conduct discovery meetings to understand business challenges, IT maturity, compliance needs, and operational drivers

• Tailor messaging and value propositions to executive‑level buyers (CFO, COO, CEO, IT leadership)

Sales Process Execution

• Develop proposals for managed services and project‑based solutions

• Lead proposal reviews and technical scoping sessions with internal engineering resources

• Maintain accurate pipeline management and CRM hygiene

• Consistently meet or exceed monthly, quarterly, and annual revenue targets

• Qualify out low‑fit opportunities to maintain pipeline quality

Relationship Building

• Build credibility with financial and operational decision makers through professionalism and industry knowledge

• Cultivate long‑term relationships with prospects and referral partners

• Attend networking events, industry groups, and community organizations to expand reach

• Collaborate with internal teams to ensure smooth handoff and strong customer experience

Market & Industry Awareness

• Maintain a strong understanding of service offerings, pricing, and competitive differentiators

• Stay informed on MSP industry trends, cybersecurity threats, and compliance‑driven opportunities (HIPAA, CMMC, SEC, FTC Safeguards, etc.)

• Tailor messaging to vertical‑specific needs using established positioning frameworks

Required Qualifications

• 3+ years of B2B sales experience

• Proven success in meeting or exceeding revenue quotas

• Strong verbal, written, and presentation communication skills

• Understanding of managed IT services, cloud technologies, cybersecurity, and Microsoft 365

• Experience using CRM systems

• Self‑motivated, disciplined, and capable of managing a full sales cycle independently

• Ability to build relationships with financial and operational stakeholders

Preferred Qualifications

• Experience selling into industries such as healthcare, construction, financial services, legal, or government

• Familiarity with MSP operational models (NOC/SOC, ticketing, SLAs, QBRs/EBRs)

• Knowledge of compliance frameworks (HIPAA, CMMC, NIST, CIS, SEC, FTC)

• Experience with Challenger, Solution Selling, or similar consultative methodologies

Senior IT Staffing Account Executive / Market Leader

Locations:

Open to proven senior producers across the U.S. with an established market presence

The Opportunity

This role is built for experienced IT staffing producers who want more than a quota - they want ownership. Zeektek is hiring a senior-level Account Executive to build and own a market, shape a long-term growth strategy, and scale a book of business with full organizational backing.

This is an ideal opportunity for a high performer who feels constrained in their current role - capped commissions, limited autonomy, internal competition, or lack of investment - and is ready to create something lasting. The role is challenging by design, but for the right individual, it is exceptionally lucrative and offers the chance to establish a personal legacy within a fast-growing firm and the tech staffing industry.

What You’ll Own

• End-to-end ownership of a defined market or vertical within IT staffing
• Development and execution of a long-term market growth strategy
• Full responsibility for business development, account expansion, and revenue growth
• Ability to build, scale, and retain a high-performing consultant population
• Strategic relationships with senior-level hiring leaders and decision-makers
• Autonomy to shape how your desk, territory, and client base are built
• Close partnership with executive leadership to align growth strategy and resources

This is not a plug-and-play role — it’s a build, scale, and lead opportunity.

Who This Role Is For

You’re likely a fit if you:

• Have 5+ years of IT staffing experience with a proven record of growth
• Think beyond individual placements and focus on market penetration and scale
• Want to own your success without internal competition or artificial limits
• Are motivated by building something that’s truly yours - not just inheriting accounts
• Thrive in environments that reward initiative, resilience, and strategic thinking
• Are financially driven and comfortable with high accountability
• See challenges as leverage points, not obstacles

Requirements

• 5+ years of technical staffing agency experience (required)
• Demonstrated success growing accounts, territories, or verticals
• Experience selling SOW and Project solutions in addition to traditional staffing
• Strong network of client relationships within IT and technology leadership
• Proven ability to scale consultant headcount and revenue
• Strategic mindset with hands-on execution ability
• High integrity, professionalism, and business acumen

Why This Role Is Different

• True market ownership - no internal competition for your accounts
• Uncapped earning potential designed for top-tier performers
• Profit sharing opportunities tied to market success
• Executive-level visibility and decision-making influence
• Support from recruiting, marketing, and leadership invested in your growth
• A company culture that rewards builders, not just maintainers

Zeektek invests in people who want to build - and backs them fully once they do.

Why Top Performers Choose Zeektek

• Competitive base + best-in-class, uncapped commission structure
• Aggressive bonus and incentive programs
• Direct access to C-Suite leadership - no layers of red tape
• 401(k) with company match
• Medical, dental, and vision insurance
• Company outings and team events
• A high-performance culture that rewards results
• Unlimited Paid Time Off

About Zeektek

Zeektek is an award-winning IT staffing and solutions firm founded on loyalty, trust, and performance. Recognized as a Best Staffing Firm to Work For and among the Fastest Growing Technical Staffing Companies, we are intentionally building markets through senior talent who want autonomy, upside, and long-term impact.

Equal Opportunity Employer

Zeektek is proud to be an Equal Opportunity Employer. Employment decisions are based on merit, qualifications, and business needs.

Senior IT Staffing Account Executive / Market Leader

Locations:

Open to proven senior producers across the U.S. with an established market presence

The Opportunity

This role is built for experienced IT staffing producers who want more than a quota - they want ownership. Zeektek is hiring a senior-level Account Executive to build and own a market, shape a long-term growth strategy, and scale a book of business with full organizational backing.

This is an ideal opportunity for a high performer who feels constrained in their current role - capped commissions, limited autonomy, internal competition, or lack of investment - and is ready to create something lasting. The role is challenging by design, but for the right individual, it is exceptionally lucrative and offers the chance to establish a personal legacy within a fast-growing firm and the tech staffing industry.

What You’ll Own

• End-to-end ownership of a defined market or vertical within IT staffing
• Development and execution of a long-term market growth strategy
• Full responsibility for business development, account expansion, and revenue growth
• Ability to build, scale, and retain a high-performing consultant population
• Strategic relationships with senior-level hiring leaders and decision-makers
• Autonomy to shape how your desk, territory, and client base are built
• Close partnership with executive leadership to align growth strategy and resources

This is not a plug-and-play role — it’s a build, scale, and lead opportunity.

Who This Role Is For

You’re likely a fit if you:

• Have 5+ years of IT staffing experience with a proven record of growth
• Think beyond individual placements and focus on market penetration and scale
• Want to own your success without internal competition or artificial limits
• Are motivated by building something that’s truly yours - not just inheriting accounts
• Thrive in environments that reward initiative, resilience, and strategic thinking
• Are financially driven and comfortable with high accountability
• See challenges as leverage points, not obstacles

Requirements

• 5+ years of technical staffing agency experience (required)
• Demonstrated success growing accounts, territories, or verticals
• Experience selling SOW and Project solutions in addition to traditional staffing
• Strong network of client relationships within IT and technology leadership
• Proven ability to scale consultant headcount and revenue
• Strategic mindset with hands-on execution ability
• High integrity, professionalism, and business acumen

Why This Role Is Different

• True market ownership - no internal competition for your accounts
• Uncapped earning potential designed for top-tier performers
• Profit sharing opportunities tied to market success
• Executive-level visibility and decision-making influence
• Support from recruiting, marketing, and leadership invested in your growth
• A company culture that rewards builders, not just maintainers

Zeektek invests in people who want to build - and backs them fully once they do.

Why Top Performers Choose Zeektek

• Competitive base + best-in-class, uncapped commission structure
• Aggressive bonus and incentive programs
• Direct access to C-Suite leadership - no layers of red tape
• 401(k) with company match
• Medical, dental, and vision insurance
• Company outings and team events
• A high-performance culture that rewards results
• Unlimited Paid Time Off

About Zeektek

Zeektek is an award-winning IT staffing and solutions firm founded on loyalty, trust, and performance. Recognized as a Best Staffing Firm to Work For and among the Fastest Growing Technical Staffing Companies, we are intentionally building markets through senior talent who want autonomy, upside, and long-term impact.

Equal Opportunity Employer

Zeektek is proud to be an Equal Opportunity Employer. Employment decisions are based on merit, qualifications, and business needs.

Sen

Health Plan IT Director

Onsite | Dallas, Texas

We are seeking an experienced IT Applications Manager to lead health plan-focused application development and support within our payer organization in Dallas, TX.

This role oversees mission-critical insurance systems supporting eligibility, utilization management, care management, pharmacy, and related payer operations. This is not a hospital IT role — we are seeking a leader with direct health plan / insurance-side experience. The ideal candidate brings strong payer application knowledge, a data-driven mindset, and proven success leading teams in delivering projects on time and within scope.

What You’ll Do

• Lead and manage a team of IT professionals supporting health plan applications
• Oversee application development, integration, enhancement, and production support
• Partner closely with business stakeholders to translate operational needs into technical solutions
• Provide architectural input and solution design guidance (non-coding leadership role)
• Manage vendor relationships, including third-party system implementations (e.g., pharmacy platforms)
• Ensure strong process control, documentation, and system governance
• Drive project execution with strong focus on timelines, accountability, and quality
• Collaborate with enterprise IT teams to ensure cohesive system integration
• Maintain compliance with HIPAA and healthcare data privacy standards

What We’re Looking For

• 5+ years of IT leadership experience within a health plan / payer organization
• Direct experience supporting insurance-side systems (eligibility, UM, care management, pharmacy)
• Strong background in data-driven application environments
• Experience overseeing vendor implementations and system integrations
• Demonstrated ability to lead cross-functional projects and meet deadlines
• Strong documentation, process management, and operational discipline
• Experience managing teams of 10+ FTEs
• Working knowledge of SQL and application environments (technical fluency required; coding not required)
• Bachelor’s degree in Computer Science or related field

• Gather, analyze, and translate business requirements into detailed technical specifications
  
  
• Conduct stakeholder interviews to define scope, timelines, and deliverables
  
  
• Ensure solutions align with budgets, project deadlines, and business objectives
  
  

• Assist with system design, development, deployment, and ongoing support
  
  
• Collaborate with programmers and developers throughout the SDLC
  
  
• Support infrastructure improvements to enhance scalability and integration
  
  

• Manage projects from concept through implementation
  
  
• Interface with internal clients to define scope and deliver results
  
  
• Mentor and review work of other Business Systems Analysts
  
  

• Develop and execute detailed test plans
  
  
• Create and maintain process documentation and workflows
  
  
• Review and edit technical documentation across IT teams
  
  
• Track product updates to ensure documentation stays current
  
  

• Establish standards for IT documentation, forms, and workflows
  
  
• Create scalable processes that ensure operational consistency
  
  

• High school diploma or GED
  
  
• 10+ years of related experience OR equivalent combination of education and experience
  
  
• Strong analytical and problem-solving skills
  
  
• Ability to communicate complex technical concepts to non-technical audiences
  
  
• Experience supporting application development and system implementation
  
  

• Bachelor’s degree in Computer Science, Business Information Systems, or related field
  
  
• Experience with billing, collections, or revenue cycle systems
  
  
• Healthcare industry experience
  
  
• Working knowledge of SQL and ability to write basic queries
  
  
• Experience with legacy systems or Query tools
  
  

• Microsoft Office (Outlook, Word, Excel)
  
  
• Email and internet-based research tools
  
  
• General office and remote work technology
  
  

• Strong written and verbal communication
  
  
• High attention to detail
  
  
• Ability to manage multiple priorities
  
  
• Self-starter with excellent organizational skills
  
  
• Ability to work independently and collaboratively
  
  
• Discretion when handling confidential information
  
  

• Remote flexibility
  
  
• Competitive salary + bonus potential
  
  
• Growth-oriented IT environment
  
  
• Collaborative, supportive culture
  
  
• Meaningful work supporting essential services nationwide
  
  

Overview

We are partnering with a growing, well-established construction company that is creating a new IT Director position to lead the next phase of technology modernization across the organization.

This role will oversee a lean IT function and drive major initiatives including a full ERP transition, systems integration, and long-term infrastructure strategy.

This is a high-impact, business-facing leadership role — ideal for someone who understands construction operations and can align technology with field execution, finance, and job costing.

Why This Role Was Created

The company is at an inflection point:

• Currently operating on QuickBooks Desktop
• Preparing for a likely transition to Sage
• Using Procore, Kojo, ADP, and other supporting systems
• Operating within Google Enterprise, with a future goal of transitioning to Microsoft

Need a strategic IT leader who can own these initiatives from roadmap to execution.

Key Responsibilities

ERP & Systems Leadership

• Lead full ERP evaluation, selection, and implementation (anticipated Sage transition)
• Improve and standardize job costing workflows across platforms
• Build reliable integrations between accounting, project management, and field systems
• Oversee system migrations, data governance, and reporting accuracy

Technology Strategy & Architecture

• Develop and execute a multi-year technology roadmap
• Evaluate and optimize current software stack (QuickBooks, Procore, Kojo, ADP, etc.)
• Lead potential transition from Google Enterprise to Microsoft ecosystem
• Create scalable infrastructure to support company growth

Construction-Focused IT Enablement

• Partner with Operations, Finance, and Project Management teams
• Ensure field teams have effective tools, hardware, and connectivity
• Improve workflow efficiencies across estimating, project execution, and accounting
• Enhance business intelligence and reporting capabilities

Leadership & Oversight

• Provide leadership to existing IT Manager
• Establish IT policies, cybersecurity standards, and best practices
• Manage vendors and third-party technology partners
• Develop IT budgets and control capital expenditures

Ideal Background

• 8+ years of progressive IT leadership experience
• Experience within construction, contracting, engineering, or project-based industries strongly preferred
• Proven success leading ERP implementation (Sage experience preferred)
• Deep understanding of construction job costing and financial workflows
• Experience integrating systems such as accounting software, Procore, and payroll platforms
• Exposure to Google-to-Microsoft transitions a plus
• Strong business acumen and ability to translate technical solutions into operational impact

What Success Looks Like

• Clean, accurate, real-time job costing visibility
• Seamless ERP transition with minimal operational disruption
• Improved reporting across projects and corporate functions
• Technology aligned with long-term growth strategy
• Reduced manual spreadsheets and patchwork integrations

IT Operations Specialist

Reports to: Director of Technology

Role Overview

The IT Operations Specialist supports day-to-day technology operations across corporate offices and jobsites. This role serves as the primary point of contact for end-user support and works closely with the Director of Technology to strengthen and mature the company’s internal IT operations capability.

This position is ideal for a hands-on technical professional who enjoys problem-solving, working directly with users, and contributing to a structured and evolving IT environment.

Key Responsibilities

• Provide L1/L2 support for Windows 10/11 environments
• Troubleshoot Microsoft 365, Procore, Viewpoint, and related SaaS platforms
• Resolve login, MFA, and access-related issues
• Perform onboarding and offboarding (AD, M365 licensing, device configuration)
• Configure and deploy laptops, tablets, and mobile devices
• Troubleshoot basic networking issues (IP, DHCP, DNS)
• Coordinate with the MSP for escalations when required
• Maintain accurate ticket documentation and follow structured processes
• Identify recurring issues and suggest improvements
• Take ownership of assigned tickets through resolution or proper escalation

Qualifications

• 3–5 years of hands-on IT support experience (corporate or multi-site preferred)
• Strong Windows 10/11 troubleshooting skills and Microsoft 365 proficiency
• Hands-on experience managing users and groups in Active Directory (on-prem or hybrid preferred)
• Experience with Microsoft 365 in hybrid environments
• Working knowledge of networking fundamentals (IP addressing, DNS, DHCP, VLAN basics)
• Experience with ticketing systems
• Device provisioning experience
• Relevant certifications are a plus, demonstrated hands-on experience is highly valued.

Professional Skills

• Strong communication skills (technical to non-technical)
• Structured and methodical troubleshooting approach
• Process-driven and organized
• High accountability and ownership mindset
• Comfortable working in a hybrid internal + MSP support model
• Demonstrates responsiveness and reliability in hybrid work environments

Work Model

Primarily on-site role supporting multiple offices and jobsites.

On-site presence aligned with operational needs

• 1–2 remote days per week depending on workload and projects
• Full-time, Monday–Friday
• 7:00 AM on-site start time
• Occasional after-hours availability when scheduled in advance