Workforce Solutions Benefits Jobs in Usa

WHO WE ARE

Apex Systems is a leading global technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit

At Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our team's well-being and recognize the importance of building strong relationships. That's why we organize regular team-building events and philanthropic days to give back to the community - fostering a sense of purpose and fulfillment among our team.

Join us for career advancement, innovative solutions, and a supportive environment focused on your success.

JOB DESCRIPTION

The Solution Sales Executive (SSE) is a specialized sales professional focused on a specific industry or segment, responsible for generating and closing opportunities within the industry’s accounts. Unlike generalist account managers, the SSE brings deep domain expertise (e.g., Retail & Hospitality, Life Sciences, Banking, Telecommunications) and works collaboratively with account leaders to expand Apex’s business in that niche. The SSE targets mid-to-large sized opportunities that require industry domain knowledge and a consultative sales approach. As a key member of the industry account team, the SSE ensures that specialized client needs are clearly understood and translated into high-impact, tailored proposals. This role is critical for driving incremental revenue in advanced service lines, complementing the Client Partners/Executive Client Partners by focusing on complex solutions growth.

Opportunity Identification & Development

• Proactively identifies new opportunitieswithin existing accounts.
• Engages client stakeholders (often technical managers or business owners) to uncover pain points and requirements related to their specialty.
• Applies domain knowledge and deep customer knowledge to recommend relevant Apex solutions, seeding ideas for projects or services.
• Builds and maintains a healthy pipeline of solution-specific opportunities across their assigned accounts.
• Works toward achieving a defined solution sales quota or contribution target.
• Monitors pipeline progress and keeps account teams and Segment Leaders informed for their specialty
• Adjusts tactics as needed to meet goals, such as organizing solutions workshops or targeted marketing initiatives

Solution Consultation & Shaping

• Leads the consultative selling process for specific solutions.
• Analyzes client challenges, designs a high-level solution approach (often with a solution architect), and clearly communicates value and technical details of proposed solutions.
• Tailors messaging and demonstrations to the client’s context, leveraging success stories and assets from similar engagements.
• Acts as a solution consultant during the pre-sales cycle to build client confidence.

Sales Cycle Management

• Manages the full sales cycle for solution deals, from initial qualification through proposal, negotiation, and close – ensuring alignment with the overall account strategy.
• Collaborates closely with the account leaders (Client Partner/Executive Client Partner) to integrate solution sales into broader account planning, ensuring cohesive messaging and avoiding siloed efforts.
• Keeps the Client Partner informed and engaged for support, while taking ownership of driving the deal to closure.

Internal Collaboration & Coordination

• Collaborates extensively with internal teams.
• Partners with Industry Tech Executive and delivery SMEs to gather solution designs and effort estimates for proposals.
• Coordinates with the account’s Client Success Executive to understand any delivery implications and ensure smooth execution of sold solutions
• As an embedded member of the industry team, aligns with account managers to prioritize pursuits and share insights.

JOB REQUIREMENTS

• Bachelor’s Degree in Business, Communications, or related field
• 8+ years in technology consulting or solution sales within the relevant capability. In-depth understanding of the solution’s value proposition, typical use cases, and implementation challenges.
• Able to credibly discuss solution benefits and trade-offs with technical stakeholders. Hands-on background (e.g., former engineer or consultant) in that domain is a plus, which enhances authenticity in sales discussions.
• Proven success in selling technology solutions, ideally with multiple closed deals in the $500K-$5M range.
• Strong track record of meeting sales targets by converting specialist opportunities.
• Adept at both cultivating new demand and responding to inquiries in a way that significantly differentiates Apex from niche competitors in the solutions area
• Excellent consultative selling and needs-analysis skills with the ability to ask probing questions, educate clients on complex topics, and guide toward recognizing value of a solution
• Comfortable doing product/service demonstrations or workshops.
• High credibility and rapport-building skills with mid-level client experts.
• Effective collaborator within integrated account teams, keeping internal account leadership informed and aligning solutions pursuits with account objectives.
• Experience working in a matrix sales environment with joint accountability.
• Excellent communication skills to keep all stakeholders informed and aligned.
• Self-motivated and proactive in pipeline generation with the ability to creatively leverage internal and external resources (marketing, partners, webinars, etc.) to stimulate interest in their solution area.
• Strong negotiation skills for scope and price within deal frameworks.
• Demonstrated ability to handle common objections for their solution and navigate procurement hurdles in collaboration with account leaders.
• Target-driven consistently working to achieve quarterly and annual solutions sales goals, persistently following up on leads and nurturing prospects over time.
• Hybrid with 2 days in-office

OUR COMPREHENSIVE BENEFITS

• Competitive Salary
• Health, Dental and Vision Insurance
• Health Savings Accounts (HSA) with Employer Contribution
• Flexible Spending Accounts
• Long and Short-Term Disability
• Life Insurance
• Voluntary Benefits
• Employee Assistance Program
• Paid Parental Leave
• Wellness Incentives
• Vacation and Holiday Pay
• 401(k) Retirement Plan with Employer Match
• Employee Stock Purchase
• Training and Advancement opportunities
• Tuition Reimbursement
• Birthdays Off
• Philanthropic Opportunities
• Referral Program
• Partial Gym Membership Paid
• Team Building Events
• Discount Programs

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact

Location: Rochester, NY (Western New York)

Are you a proven new-business sales professional who enjoys building relationships and opening new doors?

A well-established and growing insurance brokerage is seeking an Employee Benefits Producer / Sales Consultant to help expand its presence in the Rochester market. This role is ideal for professionals who thrive in a business development environment, enjoy connecting with business leaders, and want to build a long-term book of business.

While experience selling employee benefits is valuable, the firm is open to candidates with a strong outside sales background who are interested in transitioning into the employee benefits and insurance space.

This position offers the opportunity to develop lasting client relationships while building a book of business with long-term income potential.

What You’ll Do

• Identify and pursue new business opportunities with companies seeking employee benefits solutions
• Develop relationships with business owners, executives, and HR leaders throughout the Rochester market
• Consult with prospective clients to understand their workforce and benefits needs
• Present benefit strategies and proposals to decision-makers
• Manage the full sales cycle from prospecting through closing new business
• Partner with internal service teams to ensure clients receive strong ongoing support
• Identify opportunities to expand relationships through additional insurance or advisory services

What We’re Looking For

• 2+ years of outside sales experience with a proven ability to generate new business
• Strong relationship-building and consultative sales skills
• Confidence presenting to business owners and executive decision-makers
• Entrepreneurial mindset with a high level of motivation and accountability
• Employee benefits or insurance experience preferred but not required
• Life & Health license (or ability to obtain within 90 days)

Why This Opportunity

• Ability to build and grow your own book of business
• Competitive base salary plus uncapped commission potential
• Strong internal support structure that allows producers to focus on sales and relationship development
• Collaborative and relationship-driven culture
• Long-term career growth within an established brokerage

Compensation

Base salary typically ranges from $56,000 – $100,000, depending on experience, plus commission and performance incentives.

Qualifications:

• 10+ years of overall technical experience with at least 5 years leading teams as a solutions

• Previous experience in driving composable commerce solutions for B2C digital commerce capabilities on web/mobile/app platforms.

• Use of AI/data centric approaches to scale customer journeys and digital back- end systems.

• Proven track record of collaborating on high level abstract problem, business or technical and turning them into successful features.

• Experience working with distributed team members both onshore and offshore

• Strong communication and interpersonal skills, with the ability to build relationships easily and collaborate effectively with cross-functional teams.

• Well versed with UX methodologies, back-end integrations, Agile, CI/CD, DevOps, automation to build low touch systems.

• A coach and mentor who can demonstrate the craft of technology and show the way to remove roadblocks.

• Experience developing capabilities with leading ecommerce platforms like Shopify, BigCommerce, Salesforce Cloud. Having a good understanding of helping make Buy vs Build decisions. Integration experience with incorporating third party products/vendors to enhance ecommerce capabilities.

• Familiarity with modern frameworks and libraries – React, Vue, Next.js

• This position will require you to work onsite at either our Beverly Hills or Sam Ramon office.

BayOne is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

This job posting represents the general duties and requirements necessary to perform this position and is not an exhaustive statement of all responsibilities, duties, and skills required. Management reserves the right to revise or alter this job description.

AGE Solutions is looking for a Sr. Cross Domain Solutions Support Specialist to join our team in support of an upcoming cybersecurity risk management and assessment program with our DoD customer. In this position, you will organize and manage DSAWG and CDTAB meetings, including scheduling, logistics, agendas, and minutes. You will also participate in and contribute to weekly, monthly, and quarterly working groups, boards, and panels to include CDTAB, DSAWG, Information Domain, and IRSMC board meetings.

Individuals in this role must be available to work on-site at Ft. Meade, MD for the majority of the workweek.

Responsibilities Include:

• 
  
• Coordinate with DISA stakeholders, ISSMs, and PMs to resolve non-compliance issues identified in the Cybersecurity Scorecard.
  
• Keep DISA senior leadership and cybersecurity stakeholders informed of all Cybersecurity Scorecard non-compliance findings.
  
• Serve as the primary briefer for CDS requests, tickets, ad-hoc meetings, and annual reviews at CDTAB, DSAWG, Information Domain, and IRSMC boards.
  
• Apply broad technical expertise in cybersecurity, networking, system architecture, cross-domain technologies, DMZ design, and controlled interfaces.
  
• Participate in and contribute to weekly, monthly, and quarterly working groups, boards, and panels.
  
• Support the CDTAB Chair and Secretariat on CDS-related issues and actions.
  
• Implement CDTAB strategic goals including policy planning, risk analysis, and vulnerability assessments.
  
• Identify and propose issues requiring CDTAB risk decisions and organize topics for monthly meetings.
  
• Execute DSAWG strategic goals and conduct risk and vulnerability assessments for related initiatives.
  
• Maintain DSAWG and CDTAB online platforms, ensuring access to briefings, policies, references, tracking tools, and contact directories.
  
• Notify the CDTAB community of all CDS tickets and requests pending review.
  
• Organize and manage DSAWG and CDTAB meetings, including scheduling, logistics, agendas, and minutes.
  
• Communicate deadlines for submission of agendas, briefs, and discussion topics.
  
• Draft, proof, and distribute meeting materials to DSAWG and CDTAB members in advance.
  
• Maintain standardized briefing templates and formats for both forums.
  
• Record and publish all meeting minutes, decisions, briefings, and supporting documents.
  
• Keep updated contact lists and email distribution groups for members and advisors.
  
• Develop monthly status reports (MSRs) for CDTAB and DSAWG.
  
• Prepare up to 10 SOPs or internal documents annually.
  
• Create up to 5 technical papers per year on DSAWG-related issues for coordination with DoD/IC stakeholders.
  
• Produce up to 12 white papers, CONOPS, and contingency plans annually to support RE4 functions.
  
• Manage monthly ballots for CDTAB and DSAWG, averaging 20 CDS requests, 20 tickets, 10-20 briefings, and 15 annual reviews-volume may vary monthly.
  

Requirements:

• 
  
• Bachelor's degree (IT-related field preferred)
  
• Six (6) or more years leading Risk Management teams
  
• Five (5) or more years IT program management experience leading audits and inspections in DoD/Federal environment
  
• Have an active DoD Top Secret clearance with SCI eligibility
  
• DoD 8570 IAM or IAT Level III certification
  
• Functional area expertise in National and DoD IT policy
  
• Expert level knowledge and experience as a technical expert providing technical direction, interpretation, and alternatives in areas such as but not limited to; Information Systems Architecture, Telecommunications Systems Design, Architecture, Implementation, Information Systems Integration, Software Development Methodologies, Security Engineering, Communications and Network Systems Management.
  
• Expert level knowledge in guiding the successful completion of major programs and may function in a project leadership role Proven ability to prepare and present technical documentation, strategic briefings, and governance materials for senior-level DoD boards (e.g., CDTAB, DSAWG, IRSMC)
  
• Excellent technical writing and communication skills with the ability to convey complex information clearly to technical and non-technical audiences
  
• Customer service skills
  

Compensation: $120,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

Our client, an Am Law firm, is seeking an Associate to join their Employee Benefits group in Cleveland, OH.

Ideal candidate will have at least 3+ years of experience in ERISA, employee benefits, and executive compensation matters.

Annual Salary Range: $185,000 to $235,000

Perks:

• Competitive Compensation & Benefits
• Hybrid Schedule
• Great Work/Life Balance

Qualifications:

• Minimum of 3 years of experience with employee benefits matters in a legal setting.
• Experience in handling ERISA, employee benefit, and executive compensation matters.
• Licensed to practice law in Ohio.
• Juris Doctor (JD) degree from an accredited law school required.
• Excellent Communication & Writing Skills.
• High Attention to Detail.
• Strong Organizational Skills.

Interested?

Apply today to join a respected law firm that values teamwork, supports a work/life balance, and offers a supportive environment.

About the Company

Beam was founded in 2012 by three engineers who saw the opportunity to modernize the dental benefits industry using technology. The first product was the Beam Brush, which was one of the earliest examples of the Internet of Things in healthcare. Today, Beam Benefits is available in 40+ states and has expanded beyond dental. Beam is now simplifying and modernizing a robust suite of ancillary employee benefits through an intuitive digital platform, self-service tools, AI-powered pricing, support from Beam’s helpful representatives, and a unique Beam Perks™ rewards program. This winning combination allows us to deliver a simple, smart, and wellness-focused experience for brokers, employers, and members.

About the Role

This is a Sales Executive role specific to the Southern Virginia/ Delaware region. Candidates are required to live in or near Richmond or Virginia Beach. A Sales Executive (SE) is a pivotal in-market sales role at Beam Benefits. In this role, you will establish and expand partnerships with brokerages within your territory by focusing on building and nurturing lasting relationships. Your goal is to saturate the market with Beam’s presence, working closely with brokerages that align with our Ideal Broker Profile.

Responsibilities

• Consistently meet or exceed assigned sales objectives, including monthly, quarterly, and annual booking targets, by executing the full Beam sales process.
• This includes broker prospecting, broker lead generation, qualifying opportunities, scheduling appointments, delivering presentations, understanding employer benefit challenges, developing solutions and proposals, forecasting & pipeline management, and overcoming objections.
• Execute Beam's repeatable sales process to rapidly develop new markets, with a focus on high-activity tactics such as emails, cold calls, and web demos.
• Establish and expand strong, productive relationships with independent and regional, and national brokerage partners, quickly converting those relationships into new Beam clients.
• Maintain accurate sales data to inform process improvements and create efficiencies within the team and across new markets.
• Stay informed about new product and feature launches, ensuring broker partners are up-to-date and equipped to succeed.
• Track and analyze activity and sales metrics to ensure alignment with goals.
• Regularly collaborate with sales leadership to identify trends and ensure both your territory and broker partners are progressing toward success.
• Use Salesforce to meticulously track all opportunities, leads, activities, forecasts, and related data to drive results and improve efficiency.
• Minimum 20% in-market travel required.

Qualifications

• 3+ years Voluntary Benefits/ Ancillary sales experience in a high-volume role, with channel sales experience through employee benefits brokers and/or general agencies.
• Must hold a valid Life & Health license at time of application.
• Experience selling dental, vision, life, disability, and/or supplemental health products.
• Ability to generate and analyze reports to optimize sales performance and enhance the purchasing experience for employee benefits brokers.
• Strong organizational skills combined with exceptional written and verbal communication abilities.
• Ability to quickly learn new ancillary product lines and adapt to dynamic sales processes and tools.
• Familiarity with Salesforce.
• A passion for developing relationships within the employee benefits broker community, with an emphasis on in-person engagement and rapport-building.
• Ability to travel up to 50% of the time within your assigned territory for in-person meetings and events.

Required Skills

• You develop a long-term strategy.
• You focus on cultivating meaningful broker relationships and consistently aim for quality over sheer quantity both in relationships and in working your pipeline / sales opportunities.
• You adopt a forward-thinking mindset, always considering how to maximize value for brokers and Beam.
• You are adaptable to change.
• You are coachable.
• You are a team player.
• You are accountable.
• You are creative.

Preferred Skills

• Metrics and activity tracking are tools you use to gauge success and stay aligned with goals.
• You see these as allies in driving both personal and team performance.
• You think outside the box, bringing fresh ideas to the table and exploring innovative approaches.
• You maximize the use of tools and technology in standard and unconventional ways to achieve success.

Pay range and compensation package

The first-year total target compensation for this role is $175,000 - $200,000 (base salary + commission). Beam offers a competitive base salary paired with an attractive variable compensation structure. Employees benefit from performance-based bonuses and incentives, along with a comprehensive benefits package that includes health, dental, and vision insurance. Additionally, Beam provides a 401(k) plan with company matching, flexible time off, and the opportunity to participate in the equity program. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position.

Equal Opportunity Statement

Beam is committed to diversity and inclusivity in the workplace.

Company Description

JS Benefits Group is a flourishing Employee Benefit and HR consultancy, renowned for working with over 30 of the nation’s top carriers. Serving employers nationally with employee sizes ranging from 30 to 30,000, we offer comprehensive services including Group Health, Life, Dental, Vision, Disability, Voluntary Benefits, Executive Benefits, and HR Consulting. With over 25 years of experience, our core principles emphasize superior customer service, strategic partnerships, a proactive approach, and cutting-edge technology to manage and enhance employee benefits. Based on these principles, we ensure compliance and maximize returns on clients' investments.

Role Description

This is a full-time hybrid role for an Employee Benefits Sales Consultant located in Newtown, PA, with work from home flexibility. The Sales Consultant will be responsible for conducting sales consultations, maintaining customer satisfaction, offering expert consulting services, and delivering results. The role involves frequent communication with clients and prospects to understand their needs and deliver customized benefits solutions.

Qualifications

• Experience in Sales Consulting and Consulting roles
• Strong Customer Satisfaction and Customer Service skills
• Excellent Communication skills, both verbal and written
• Ability to work independently and in a hybrid environment
• Microsoft Suite proficient
• Experience in the benefits or HR consulting industry is a plus

Compensation

• $80,000 to $150,000 - Salary + Commissions 1st year and beyond

ABOUT OUR CLIENT

Our Client is committed to building a workplace where innovation, collaboration, and growth thrive. They take pride in creating an environment that values hard work, accountability, and professional development.

ABOUT THE ROLE

This is a senior-level Solutions Architect role with a clear career progression path (Solutions Architect to Senior Architect to Enterprise Architect to Principal Architect). The architect will play a critical role in driving enterprise-wide application consolidation initiatives, supporting process enhancements, and delivering scalable solutions. The role demands a strong background in solution design, fit-gap analysis, and trade-off evaluation across retail, supply chain, infrastructure, or marketing technology domains.

RESPONSIBILITIES

• Direct the identification and recommendation of solutions, upgrades, or decommissioning options with a focus on usability, productivity, and total cost of ownership
• Develop and execute solutions that minimize reactive work and maximize strategic impact
• Collaborate with business and IT subject matter experts to design end-to-end solutions that align with enterprise architecture standards
• Engage with business leadership to establish strong IT and operations partnerships
• Model solutions across conceptual, logical, and physical perspectives (N+1 views)
• Create architecture artifacts defining end-to-end solution context, data domains, logical, physical, and deployment views
• Facilitate requirements refinement with a focus on service-level requirements
• Participate in design reviews to ensure solution alignment and traceability
• Contribute to the development of enterprise architecture principles, guidelines, and standards
• Clearly articulate architectural decisions to both technical and business audiences
• Engage proactively with business stakeholders to ensure IT addresses immediate and future needs

QUALIFICATIONS

• Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering, or related field required
• 10+ years of experience in IT management or solutions architecture
• 3–5 years of experience designing solutions in cloud and hybrid environments
• 3–5 years of experience with data integration patterns and tools
• Understanding of networks and security across on-premise and cloud environments
• Experience with vendor management tools and enterprise architecture integration
• Knowledge of architectural frameworks such as TOGAF or Zachman
• 2+ implementations of enterprise-class supply chain management systems preferred
• Strong interpersonal and communication skills with the ability to build consensus
• Proven ability to balance waterfall and agile methodologies
• Advanced problem-solving and analytical skills

PREFERRED QUALIFICATIONS

• Retail industry or supply chain experience (merchandising, planning, logistics)
• Experience with enterprise-class retail COTS applications
• Background in SOA/Microservices design
• 2–3 years of retail industry experience
• Optimization expertise, including stochastic modeling and holistic planning
• Strong proficiency with Microsoft Office, SharePoint, and collaboration tools

Company Overview

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

What We’re Looking For:

If you are experienced in designing and optimizing communications solutions, particularly within VoIP, wireless, and cloud-based systems, and have a proven track record of collaborating with partners and customers, then you will be excited about the Principal Government Solutions Engineer opening with Iridium on our U.S. Government Team. As a Principal Government Solutions Engineer, you’ll be responsible for managing multiple activities and projects, including collaborating with cross-functional teams to develop innovative communication solutions and ensure alignment with Iridium’s initiatives. In this role, you will focus primarily on advising clients and partners, integrating emerging technologies, and delivering scalable, cost-effective solutions that meet the unique needs of government customers. You will thrive in this role if you have strong problem-solving skills, a customer-centric approach, and the ability to translate technical requirements into practical applications while proactively driving project success.

Active Top Secret (TS) security clearance required; TS/SCI strongly preferred. Candidates with an active TS clearance must be eligible and willing to obtain SCI access. (A U.S. Security Clearance that has been active in the past 24 months is considered active).

What You’ll Do:

• Architect mission-focused solutions that integrate Iridium Mobile Satellite Services (voice, data, and IoT) with tactical radios, network infrastructure, mission applications, and cloud platforms to meet U.S. Government requirements for operations, cybersecurity, resiliency, and interoperability.
• Work directly with government agencies, partners, and internal cross-functional teams to understand requirements, propose solutions, and ensure alignment with Iridium’s initiatives
• Identify and integrate innovative technologies into existing systems to enhance efficiency, scalability, and cost-effectiveness
• Serve as a technical advisor, providing guidance on system capabilities, troubleshooting complex issues, and ensuring optimal system performance
• Lead and coordinate multiple projects simultaneously, ensuring timely delivery, adherence to technical specifications, and alignment with client objectives
• Foster strong relationships with government clients, deliver technical presentations, and provide training to ensure effective use of Iridium solutions
• Deliver clear, persuasive presentations of technical solutions and recommendations to customers in one-on-one meetings, briefings, and large conference settings, tailoring content to both technical and executive audiences
• Monitor industry trends, gather feedback from stakeholders, and recommend process improvements to enhance the overall performance and value of Iridium’s solutions

What You’ll Need to Succeed:

• Bachelor’s degree in Business, Engineering, or related field OR equivalent relevant experience in lieu of degree
• 10+ years of relevant experience in the satellite or military communications industry
• Excellent communication skills, with the ability to convey products, deliverables, analyses, and/or issues clearly and confidently, and recognize and adapt to different communication techniques
• Comfortable speaking in front of audiences (small working groups and at industry conferences)
• Can easily build meaningful relationships with others, including senior leadership outside of your own department, and is comfortable providing constructive feedback to your team members and management
• Ability to support relationships and network internally and externally to facilitate business objectives
• Be able to analyze a situation or problem, generate effective solutions, and see those solutions through to completion
• Must possess the creativity and resourcefulness needed to make reliable decisions and determine methods on new assignments
• Can thrive in a dynamic environment by handling multiple tasks and managing shifting priorities
• Be proactive in sharing knowledge you’ve learned with others

Things That Would be Great if You Brought to the Table:

• Prior military, DoD (Department of Defense) civilian, or DoD contractor experience
• Knowledge of Iridium call processing, gateway architecture, and Space Vehicle (SV) interactions

We’ll also need you to:

• Be able to travel up to 30%
• Be a US Citizen

Work Environment:

This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer.

Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate

Overview

We are looking for a technically strong, business-minded developer to design, build, and maintain internal applications and automations that improve how our team’s work. This role supports business processes, data, and technology and plays a key role in modernizing workflows across the organization. This role is suited for a strong mid-level to senior developer who can work independently while collaborating closely with team members and stakeholders.

While Microsoft Power Apps and Power Automate are core tools today, this role goes beyond low-code development. The ideal candidate brings strong fundamentals in application design, data flow, and user experience, with the ability to build scalable, secure, and well-documented solutions that can grow with business.

Key Responsibilities

• Design, build, and maintain end-to-end internal business applications using Microsoft Power Apps and related technologies.
• Develop business logic and workflow automation using Power Automate, integrating with internal and external data sources including Dataverse, SharePoint, SQL databases, and third-party APIs.
• Partner with stakeholders and leadership across multiple departments to understand business processes, gather requirements, and translate needs into practical, scalable technical solutions.
• Design secure, role-based solutions with appropriate permissions, governance controls, and environmental strategies following Power Platform ALM best practices.
• Ensure applications are well-structured with clean data flow, clear separation of logic, and thoughtful handling of edge cases and exceptions.
• Monitor, enhance, and support existing applications and automations to improve reliability, performance, and user adoption over time.
• Produce clear and thorough documentation covering business requirements, technical design, data structures, workflows, and known constraints.
• Contribute to and follow established development standards, templates, and best practices to ensure solutions are consistent, maintainable, and easy for other developers to support or extend.
• Provide technical guidance and information sharing with the team and collaborate on problem-solving with less-experienced developers.

Technical Requirements (Must Have)

• Hands-on experience building and maintaining custom, end-to-end applications using Power Apps.
• Strong experience developing business logic and workflows using Power Automate.
• Experience integrating multiple data sources, including Dataverse, SharePoint, SQL databases, and external APIs.
• Ability to design secure, role-based solutions with an understanding of Power Platform governance, environments, and ALM practices.
• Strong understanding of user-centered design principles and how they influence application structure, usability, and adoption.
• Proven ability to design solutions with well-organized data flow and clear movement of information between systems.
• Strong written communication skills, with the ability to create detailed technical and functional documentation.

Preferred Skills

• Power BI development experience using existing datasets and data models.
• Strong working knowledge of DAX and Power Query (M language).
• Experience building reports or dashboards that support operational or financial decision-making.

Experience Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field
• 3-5 years of experience designing and delivering business applications or workflow automation solutions.
• Demonstrated experience delivering end-to-end solutions.
• Experience partnering directly with business stakeholders to translate operational needs into scalable technical solutions.

UI & Front-End Development Foundations

Even when working within low-code platforms, developers in this role are expected to understand core UI and front-end concepts, including:

• HTML, CSS, and JavaScript fundamentals
• Component-based design and reusable UI patterns
• Responsive design principles
• Basic state management concepts
• Accessibility and usability best practices

Our recruiting process is centralized and is handled by our HR Department. If we are sent unsolicited resumes from recruiters, we will not pay any recruiting fees. Unsolicited resumes are any resumes sent to us by a recruiter who has not been pre-approved by HR, has not signed our contract, and has not been requested by our HR Department to search for a specific position.