Workforce Solutions Albuquerque Jobs in Usa
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TAB Consultancy Services LLC is a workforce development and technology training organization focused on preparing individuals for high-demand careers in IT, Cybersecurity, Cloud Computing, Networking, and AI-enabled technologies.
Our programs combine industry-recognized certifications, hands-on training, and structured apprenticeship pathways designed to connect trained candidates with real employment opportunities.
TAB partners with employers, workforce development organizations, and community partners to help businesses build sustainable talent pipelines while helping individuals launch careers in technology.
As we continue expanding our apprenticeship programs and employer partnerships, we are seeking a results-driven Account Executive – Apprenticeship Solutions to help grow our employer network and generate new hiring opportunities.
This is a hybrid role based in San Diego, California.
The position allows for a combination of remote work and in-person meetings, and will require occasional local travel for:
- Employer meetings
- Networking events
- Chamber of Commerce events
- Workforce development events
- Industry conferences
This is a 1099 independent contractor position designed for a self-motivated, entrepreneurial sales professional who can independently manage a full sales pipeline from lead generation through deal closure.
Many organizations struggle to find qualified entry-level technology talent.
TAB helps employers solve this challenge through structured apprenticeship programs that provide access to trained candidates in areas such as:
- Cybersecurity
- Cloud Computing
- Network Engineering
- IT Support
- AI & Automation
As an Account Executive – Apprenticeship Solutions, you will play a critical role in helping employers build future-ready teams while helping individuals launch careers in technology.
This role is ideal for a high-performing sales professional who enjoys building relationships, developing new business opportunities, and driving measurable results.
You will own the employer acquisition pipeline from start to finish, including:
- Lead generation
- Employer outreach
- Relationship building
- Proposal development
- Closing employer partnerships
You will act as the primary driver of new employer partnerships for TAB’s apprenticeship programs.
- Identify and engage small and mid-sized businesses, government contractors, and enterprise employers
- Generate employer leads through outreach, networking, and referrals
- Conduct outreach via LinkedIn, email campaigns, phone calls, and networking events
- Stay informed on local hiring trends and workforce needs
- Schedule and lead discovery meetings with employers
- Present TAB’s apprenticeship hiring model and talent solutions
- Build relationships with HR leaders, hiring managers, and IT leaders
- Attend industry and workforce development events to build employer connections
- Develop customized talent solutions based on employer hiring needs
- Guide employers through the apprenticeship partnership process
- Maintain consistent follow-up to move opportunities through the pipeline
- Collaborate with internal teams to ensure smooth onboarding after employer agreement
- Own and manage the employer sales pipeline from initial contact to signed partnership
- Track outreach activity, meetings, and pipeline progress
- Maintain CRM records and report performance metrics
- Forecast pipeline activity and employer partnerships
- Build relationships with workforce organizations, chambers of commerce, and industry groups
- Participate in workforce development initiatives and employer engagement events
- Identify opportunities for employer partnerships and long-term collaboration
Performance in this role will be measured based on monthly targets such as:
- 200 employer leads generated
- 40 employer meetings scheduled
- 10 new employer partners onboarded
- 10–20 candidate placements
Additional expectations include maintaining consistent outreach and pipeline activity to support these targets.
This role reports directly to the Director of Operations and works closely with internal teams including:
- Training & Instruction
- Candidate Success
- Workforce Partnerships
- Operations
You are a self-motivated, results-driven sales professional who thrives in an independent environment.
You are comfortable owning a full sales cycle and managing a high-volume pipeline of employer opportunities.
You enjoy building relationships and creating solutions that help employers solve real workforce challenges.
- Proven success in business development, sales, or employer partnerships
- Experience managing a full sales pipeline from prospecting to closing
- Strong ability to generate and convert employer leads
- Excellent relationship-building and communication skills
- Experience with B2B sales outreach and networking
- Strong organizational skills and ability to manage multiple opportunities
- Comfort working independently in a results-driven environment
Experience in one or more of the following areas is a plus:
- Workforce development programs
- Apprenticeship programs
- Tech recruiting or staffing
- EdTech, training, or talent development services
- IT, cybersecurity, or technology workforce sectors
Candidates should be comfortable using tools such as:
- LinkedIn Sales Navigator
- CRM platforms (HubSpot, GoHighLevel, Airtable, or similar)
- Email outreach tools (Hunter, Apollo, or similar)
- Zoom or webinar platforms
- Google Workspace or similar productivity tools
This role is offered as a 1099 Independent Contractor position.
Compensation structure will be discussed during the interview process.
If you are a driven sales professional who enjoys building partnerships and creating opportunities, we encourage you to apply and help us expand access to technology careers through apprenticeship pathways.
TAB Consultancy Services LLC is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and welcome applicants of all backgrounds.
All qualified applicants will receive consideration for opportunities without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability status, veteran status, or any other characteristic protected by applicable law.
We believe diversity strengthens our mission and our ability to serve employers and communities.
The Director of Workforce Planning reports directly to the CPO and is responsible for leading strategic workforce planning initiatives that align hiring strategies with organizational growth objectives. This role partners closely with executive leadership, talent acquisition, HR business partners, finance, procurement, and operations to forecast workforce needs, develop hiring capacity models, optimize recruiting resource allocation, and ensure proactive talent readiness for both permanent and contingent workforce demands.
Essential Functions:
- Lead enterprise workforce planning cycles, including quarterly and annual workforce forecasting.
- Partner closely with operations, talent acquisition, and finance to translate contractual and client demands into clear staffing, budget, and operational decisions.
- Forecast short- and long-term talent needs based on business growth and contract awards.
- Identify critical skill gaps and partner with HR to create mitigation plans, including reskilling, upskilling, and succession planning.
- Utilize workforce analytics, labor market trends, and predictive modeling to inform staffing strategies.
- Provide actionable insights and dashboards to senior leadership for decision-making.
- Monitor and report on workforce metrics, including headcount, attrition, and capacity planning.
- Ensure workforce planning practices comply with federal regulations, security clearance requirements, and defense industry standards.
- Partner closely with business leaders and talent acquisition to develop contingency plans for workforce disruptions and critical skill shortages.
- Drive adoption of workforce planning tools and systems to enhance forecasting accuracy and efficiency.
- Continuously improve processes to support agile workforce planning in a dynamic defense environment.
- Evolve WFM tools, processes, and planning cadences, driving improvements in forecast accuracy, model quality, and reporting standards
- Build strong cross-functional relationships and act as a trusted partner who brings clarity, insight, and strategic thinking to complex operational problems
- Develop hiring demand forecasts, scenario modeling, and capacity planning frameworks.
- Identify gaps in internal recruiting capacity and recommend solutions including contracting or external agency utilization.
- Lead strategy in selection and governance of external staffing agencies and contract recruiting partners as needed.
- Evaluate agency performance metrics and ensure compliance with contracting requirements.
- Establish preferred vendor frameworks and agency engagement models.
- Support system enhancements and reporting improvements within ATS, HRIS platforms, and other systems as they relate to workforce planning.
- Perform other duties as required.
- Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
- Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
- Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.
Qualifications and Competencies:
- Security Clearance- Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.
- Strong analytical and data visualization skills (Excel, Power BI, Tableau, or similar tools).
- Strong communication skills with ability to present insights to senior leadership.
- Knowledge of ATS platforms (experience with Greenhouse highly preferred).
- Advanced analytics or modeling experience.
- Proven ability to design workforce capacity models and agency utilization strategies
- Advanced proficiency in Excel, workforce analytics tools, and ATS/HRIS reporting systems
- Demonstrated ability to influence senior stakeholders through data-driven insights
- Directs and provides expert knowledge in the strategic function of the department.
- Develops short and long-term people and organizational strategy in alignment with AEVEX goals and direction.
- Leads with impact & influence. Establishes credibility, effectively persuades and develops others, and achieves important objectives collaboratively.
- Identifies, recruits, and retains top-notch talent.
- Champions AEVEX’s culture and empowers employees to take responsibility for their jobs and goals.
- Sets performance standards and encourages employee engagement and results through delegation, continuous feedback, goal setting, and performance management.
- Maintains transparent communication. Appropriately communicates organization information through department meetings, one-on-one meetings, and appropriate email, and regular interpersonal communication.
Education / Certifications:
- Bachelor’s degree in Human Resources, Business, Finance, Analytics, or related field.
Experience:
- 10+ years of experience in Talent Acquisition, Workforce Planning, Recruiting Operations, or HR Analytics.
- Experience building capacity models and hiring forecasts.
- Experience working cross-functionally with HR/TA, Finance, operations, and business leaders.
- Experience in high-growth or large-scale hiring environments.
- Experience in workforce management software or capacity planning tools.
- Demonstrated experience negotiating staffing agency agreements and vendor contracts
- Strong experience partnering with external recruiting agencies and contingent workforce vendors
- Experience supporting both permanent and contingent workforce planning at scale preferred
- Experience working closely with Procurement and Legal on vendor governance preferred
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Physical Requirements Constantly required to sit, and to reach to use computers and other office equipment Note: For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.
About AEVEX
AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia.
AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees.
Equal Employment Opportunity:
AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.
A career in IBM Consulting is built on long‑term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long‑term career development while valuing your unique skills and experiences.
Your role and responsibilities
Currently, we are looking for a Senior Oracle Cloud Financials Solution Architect to join our team. This is a key role playing an integral part in our growing Oracle ERP practice. This is a full‑time position that can sit anywhere in the United States. Must be willing to travel to support clients onsite as needed.
The ideal candidate will have operated in a senior Architect capacity previously, is someone who can anticipate needs and take action to drive deliverables for continued project success. This position needs a leader who will not only architect solutions on implementations but also be part of a senior task force to help the practice grow. This includes maximizing sales opportunities by architecting and acting as the lead in creating Proposals, presenting and implementing Oracle ERP Cloud solutions to potential customers. The individual should be able to play multiple roles, be able to work in a very fast‑paced, enriching environment and is looking for a career rather than just a job.
What You’ll Do:
The Solution Architect is responsible for the overall solution identification and architectural design for assigned projects and initiatives. Key responsibilities of the role are as follows:
- Support client engagements to provide subject matter expertise in Oracle Cloud Financials implementations.
- Assume accountability for the solution design and the successful implementation of the full solution for on Oracle Cloud ERP Projects. May include hands‑on development, design, prototyping and/or other efforts required to keep the project on a successful track.
- Ensure that the proposed solution meets the client’s requirements, is architecturally complete, and all architectural risks are quantified within their assigned area.
- Ensures that the solution aligns with and utilizes the portfolio offerings that result in profitable revenue growth.
- Work with client stakeholders to evaluate the solution requirements and supports the management and traceability of requirements during the engagement
- Review Customer’s current process and the requirement and design customer specific solutions based on industry specific best practices
- Act as a technical interface to the client and assumes a proactive role for developing business opportunities.
- Lead implementation team in the execution of testing cycles including ensuring the completeness in the development of testing scenarios, test cases and test scripts.
- Implements quality solutions that meet the requirements and advises clients on AST offerings, strategy, designs, implementation approaches and alternatives / tradeoffs.
- Work with Project Manager and provide input to the project plan and work breakdown structure and assist in managing timelines and milestones to ensure timely completion of all deliverables
- Identify opportunities for new or follow‑on business and assists in creating change orders.
- Provide thought leadership to the growth of the Practice
- Participate in strategic planning activities and business case development.
- Participate in strategy presentations to clients including features, implementation approach, technical requirements, impacts, and benefits.
- Perform responsibilities including solution proposal management, solution design, solution review, risk analysis, proposal preparation and client presentations.
- Provide technical oversight for technical estimates created with standards tools, portfolio Work Breakdown Structures, statements of work and industry standard estimating techniques.
- Assumes a proactive role for developing business opportunities. Assists in presales cycles by creating architectural demo’s, effort estimates and proposal development.
- Maintains knowledge of technologies, industry trends, standards and design techniques.
Required technical and professional expertise
- 10+ years ERP implementation experience
- Played a Senior Solution Architect role on a minimum of 2 full lifecycle Oracle Cloud implementation projects in the USA
- Public Sector domain (city/state/local/county government) experience considered an asset
- Knowledge and experience in GASB Accounting and Reporting, Encumbrance Accounting, Fund Accounting, Projects and Grants Accounting and Management
- Hands‑on technologist with strong background in designing and building modular, scalable, testable enterprise systems in in Oracle Cloud Financials
- Ideal to have project exposure to other Cloud module areas such as: Supply Chain and HCM Applications
- Ability to work in a fast‑paced environment with a diverse group of people
- Capability to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed
- Excellent verbal and written communication skills, including ability to communicate clearly and concisely to all audiences of all levels, spanning from technical peers to executive management
- Organized and detailed oriented
- Ability to fully utilize Microsoft Office (Word, Excel, PowerPoint)
- Ability to adapt to new projects quickly with a can‑do, jump‑right‑in attitude
- Ability to work on multiple projects concurrently
- 4‑year Bachelor degree (or equivalent experience)
IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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- Role: QE Solution Architect
- Skills: GHCP (GitHub Copilot), Azure OpenAI, AI-based test generation
- Experience: 14 + Years.
- Location: Houston TX.
Role Summary
We are seeking an AI-Driven Quality Engineering (QE) Solution Architect to lead the design and rollout of next‑generation, AI-enabled QE solutions powered by platforms such as GitHub Copilot (GHCP), Azure OpenAI, and intelligent automation toolchains. This role will drive RFP/proposal solutioning, lead strategic AI pilots, and deliver tangible quality, velocity, and cost benefits that accelerate client adoption of AI across the account. The architect will work closely with Sales, Delivery, DevOps, and Enterprise Architecture to position differentiated, automation-first QE solutions and enable account mining.
Key Responsibilities:
1. AI-Enabled QE Solutioning (Primary Charter)
- Architect AI-first QE solutions leveraging GHCP, Generative AI, ML-based defect prediction, autonomous test generation, and intelligent test data creation.
- Define AI use cases across the entire QE lifecycle—test design automation, risk-based optimization, impact analytics, and continuous validation.
- Build reusable AI accelerators, prompts, copilots, templates, and solution kits to differentiate QE offerings.
- Evaluate and recommend best-fit AI/QE platforms for client ecosystems including GHCP, Azure OpenAI, Selenium, Playwright, Tricentis, Katalon, and cloud-native DevOps stacks.
- Establish governance for responsible AI usage in QE.
2. Strategic Projects, Pilots & Account Mining
- Lead AI pilots and proof-of-value (PoV) initiatives to demonstrate measurable impact—cycle time reduction, automation uplift, defect leakage reduction, and cost efficiency.
- Drive cross-account AI adoption by identifying areas for modernization, automation, and AI-led productivity improvements.
- Shape new opportunities within accounts through strategic programs, capability showcases, and client workshops.
- Develop account-specific AI roadmaps, maturity models, and transformation charters.
3. Solutioning & Pre-Sales Leadership
- Own QE solutioning for RFPs, RFIs, and proposals, including estimation, delivery models, staffing, and differentiators.
- Create compelling value narratives highlighting AI-enabled acceleration, automation efficiency, and quality cost reduction.
- Represent QE in orals, client demos, and AI capability walk-throughs.
- Build scalable solution blueprints that integrate functional, automation, performance, security, data, and AI-driven validation.
4. Quality Engineering Leadership
- Provide architectural direction across Functional QA, UI/API automation, Performance, Security, and AI-led QE.
- Recommend enterprise-grade QE toolchains optimized for ERP, CRM, API-led, and cloud-native digital ecosystems.
- Drive QE modernization by introducing self-healing automation, autonomous test generation, shift-left testing, and DevOps‑integrated quality gates.
5. Collaboration, Governance & Delivery Alignment
- Work with Delivery, DevOps, Engineering, and Enterprise Architecture to ensure solution feasibility and adoption.
- Ensure seamless transition from solution to delivery including guardrails, scope clarity, and quality governance.
- Align solutions with organizational cost models, margin expectations, and client value realization frameworks.
Required Skills & Experience
- 12–15 years in QE; 3+ years in QE Architecture, AI-led QE, Solutioning, or Pre-Sales.
- Strong expertise with GHCP (GitHub Copilot), Azure OpenAI, AI-based test generation, and enterprise automation frameworks.
- Demonstrated experience leading client-facing AI pilots/PoVs.
- Ability to create high-quality proposal content—estimates, assumptions, solution writeups, value metrics.
- Excellent communication, storytelling, and stakeholder influence skills.
- Experience working with bid teams and large transformation programs.
Preferred Skills / Certifications
- Experience with AI/QE in ERP (SAP/Oracle/NetSuite), CRM, MuleSoft/API-led integrations, and cloud modernization programs.
- exposure to performance engineering, application security, and DevOps pipelines.
- Certifications: ISTQB, Agile, AWS/Azure, DevOps, GitHub, or AI certifications.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Amit, at 224 507 1290 Title: IT Solution Architect (Financial Systems)
- Remote Location: Remote (Candidates local to Corning, NY and Charlotte, NC are preferred.
Open to candidates in other locations; candidates must be willing to work EST time zone) Duration: 12 Months with possibility of extension based on demand.
Schedule: Full-time, M-F, 8 AM
- 5 PM.
Some potential flexibility may be required for after-hours work, as needed.
Travel
- up to 25% for travel to Corning, NY.
Estimated as one week per month based on project need.
Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered Position Summary The IT Solution Architect for Supply Chain and Finance is responsible for designing, developing, and guiding the implementation of enterprise technology solutions that support client's financial and supply chain processes.
This role collaborates closely with business stakeholders and cross-functional IT teams to ensure systems are scalable, secure, and aligned with organizational strategy.
The architect enables operational excellence by shaping solution roadmaps, ensuring platform integrity, and driving continuous improvement across finance and supply chain applications.
Key Responsibilities Solution Architecture and Design Develop end-to-end architectural designs for finance and supply chain systems in alignment with business objectives.
Assess existing application landscapes and recommend improvements, modernization opportunities, and integration strategies.
Ensure solutions comply with security, data governance, and enterprise architecture standards.
Business Partnership and Collaboration Engage with Finance, Supply Chain, and IT partners to understand business needs and translate them into technical requirements.
Participate in recurring strategic and operational touchpoints, including cFIN review sessions and architecture-focused team meetings.
Provide subject matter guidance on financial systems such as OneStream and other platforms influencing client's digital finance ecosystem.
Technical Leadership and Support Serve as the technical lead for solution implementations, enhancements, and integrations across finance and supply chain domains.
Address escalated issues, provide root-cause analysis, and ensure long-term stability of assigned applications.
Partner with engineering and operations teams to ensure solution resilience, performance, and sustainability.
Governance, Standards and Documentation Contribute to the development of architecture standards, design patterns, and best practices.
Maintain accurate architectural documentation, including roadmaps, diagrams, functional specifications, and integration models.
Continuous Improvement and Innovation Evaluate emerging technologies and recommend opportunities to enhance process efficiency, automation, and system capabilities.
Support modernization initiatives that strengthen client's digital transformation objectives in the finance and supply chain organizations.
Required Qualifications
- Education and Experience Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (minimum required).
5 years of experience as a Solution Architect with financial systems.
Proven experience architecting solutions in enterprise finance and/or supply chain environments.
Deep knowledge of financial systems (e.g., OneStream, SAP cFIN (Central Finance), or similar platforms).
Familiarity with SAP finance and supply chain modules.
Strong understanding of systems integration, data flows, and enterprise application ecosystems.
Ability to translate complex technical concepts into clear business language.
Key Competencies Strategic Thinking Ability to design future-focused, scalable solutions.
Technical Expertise Strong architecture and platform skills across finance and supply chain.
Communication and Influence Effectively collaborates with technical and non-technical stakeholders.
Problem Solving Skilled at diagnosing complex issues and proposing durable solutions.
Execution Ability to manage multiple priorities and deliver high-quality outcomes.
Preferred Qualifications Experience working in a global, matrixed organization.
Understanding of data governance, security protocols, and architecture frameworks.
Demonstrated ability to lead collaborative solution workshops and stakeholder discussions.
Interview Process: Two rounds.
First round phone screen with direct manager.
Second round video panel interview, including technical review.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
SAP cFIN, OneStream
Remote working/work at home options are available for this role.
Duration: 6 months with potential for extension/conversion
Location: 100% Remote
ServiceNow ITSM Pro and ITOM Technical Solution Architect
We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.
Credentials: Required
* ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM
Nice to have:
* ITIL Foundation Certificate in IT Service Management
* ITIL Intermediate Certificate in Service Design
* ITIL Intermediate Certificate in Service Transition
Required Experience:
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5+ years of work experience designing systems/applications architecture on progressively complex IT projects.
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Key Responsibilities:
1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform
2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions
3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills
4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro
5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM
6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills
7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration
8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions
Hands-on Experience:
* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform
* Experience with ServiceNow configuration and customization
* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)
* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* Experience with IT architecture and design principles
* Experience with scripting languages (JavaScript, etc.)
* Experience with data modeling and database design
Technical Expertise:
* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)
* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)
* ITSM and ITOM processes and best practices (ITIL, etc.)
* ServiceNow configuration and customization
* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* IT architecture and design principles
* Scripting languages (JavaScript, etc.)
* Data modeling and database design
Leadership and Collaboration:
* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions
* Collaborate with cross-functional teams to resolve technical issues and implement solutions
* Provide technical guidance and mentorship to junior architects and implementation team members
* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.
Summary of Position
The AI SolutionsSpecialistis responsible forpartnering with business and technology stakeholders to design, integrate, and deliver AIpowered conversational agents and workflow automation solutions across the enterprise. This roleleads tothe technical implementation of AI platforms and agent development tools, ensuring secure, scalable, and compliant solutions that drive productivity and business value.Deep coding expertise is notrequired. However, the candidate must understand modern technology stacks, AI concepts, and system integration terminology.The ideal candidate will thrive inan evolving,fast-changingenvironment,where AI capabilities and standards continue to mature.Essential Duties and Responsibilities
- Work closely with business stakeholders toidentifyautomation opportunities.
- Lead the technical set up and integration ofconversational AI platform & agent development studiowithin the enterprise environment.- copilot agents preferred, deploying across enterprise not for personal use.
- Analyze business processes, data flows, and system architectures to support AI solution design.
- Support configuration and deployment of AI-powered agents,applications,and workflows.
- Design,build,and customize AI agents to automate workflows and improve productivity.
- Utilizedata platforms such asMicrosoft Fabric, Snowflake, Databricks, AWSfor data orchestration, governance, and compliance.
- Ensure seamless interoperabilityof agentsacrossMicrosoft and other enterprise applications asrequired.
- Evaluateand implement secure API integrationswith enterprise systems using APIsandconnectors to enable data exchange and workflow automation.
- Apply best practices for data security, identity management, and compliance with organizational and regulatory standards.
- Apply analytical judgment to assess feasibility, scalability, data readiness, and risks of AI use cases.
- Collaborate withcybersecurityand product teams to build robust AI solutions
- Test new AI agent enhancements, integrations, and fixes prior to release to ensure quality and expected behavior.
- Track and analyze performance metrics, including response quality, speed, reliability, andcost-effectivenessof AI agents and automated workflows.
- ContinuouslyoptimizeAI solutions based on performance data, user feedback, and evolving business needs.
- Document requirements, solution designs, architecture diagrams, and integration approaches in a clear and concise manner.
- Contribute to internal standards, reusable patterns, and best practices for AI agent and automation development.
- Support knowledge sharing and enablement across technical and business teams.
Qualifications Expected for Position
- Bachelor's degree in computer science, Information Systems, Engineering, Data Science, or a related fieldor equivalent combination of education and relevant professional experience.
- Advanced certifications or coursework in cloud platforms, data engineering, or AI/ML preferred.
- 3+years of experience in solution architecture, systems integration, automation engineering, or applied AI roles.
- 1+ year demonstrated ability to design, build, and deployAI-poweredagents, workflows, or conversational applications.
- Proven experience working directly with business stakeholders to translate operational needs into scalable technical solutions.
- Hands-on experience implementing enterprise automation or conversational AI solutions across multiple departments or use cases.
- Experienceoperatingin regulated orsecurity-consciousenvironments, supporting compliance and governance requirements.
- Strong experience designing and implementing enterprise system integrations using APIs, connectors, and automation frameworks.
- Experience working with modern data platforms (e.g.,Microsoft Fabric, Snowflake, Databricks, AWS) to support data orchestration, access control, and compliance.
- Solid understanding of identity management, access controls, and data security best practices.
- Ability to assess AI solution feasibility, including data readiness, scalability, performance, and cost considerations.
- Strong analytical andproblem-solvingskills with the ability to apply sound judgment to ambiguous or emerging AI use cases.
- Excellent written and verbal communication skills, with the ability to explain technical concepts to nontechnical audiences.
The base salary range for this position is$130,000 - $140,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.
We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why join Teladoc Health?
Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.
Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.
Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.
Cellebrites AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy.
Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrites digital forensic and investigative solutionsavailable via cloud, on-premises and hybrid deploymentsto close cases faster and safeguard communities.
To learn more, visit us at , and find us on social Position Overview: As a Pre-Sales Solutions Engineer, you aim to lend your technical proficiency to the sales account team throughout the sales journey.
This contribution is vital for amplifying growth and securing the successful introduction of Cellebrites comprehensive digital intelligence solutions to law enforcement agencies across the Eastern territory.
This role demands extensive travel (50-75% of the time) and will directly report to the regional manager of Solutions Engineering for State and Local Government East.
To ensure success, seamless cooperation with the R&D, Product Business Management, Customer Success Management, Technical Customer Support, and Marketing teams is essential.
Foster relationships with potential and existing clients to actively determine current and prospective customer technology needs and gain a deep understanding of their product requirements.
Collaborate effectively with Account Executives to create and uphold account strategy plans, spotlighting newfound opportunities for expansion.
Establish yourself as a dependable technical consultant for Cellebrite's clients by: Equip customers with a thorough understanding of Cellebrite's solutions portfolio and industry trends to propel their objectives.
Showcasing the technical benefits, cost-effectiveness, and operational enhancements of our solutions.
Collect feedback and effectively relay it to the corresponding internal teams.
Attend educational workshops, review professional literature, build personal networks, and engage in professional groups to stay updated professionally and technically.
Document customer interactions and escalate issues as required.
Organize and host discovery workshops with key strategic clients to identify workflow inefficiencies and amplify the value of our existing solutions.
Deliver a tailored strategy to aid decision-making within these organizations.
Represent the company at industry trade shows and conferences to promote the value of Cellebrite's newest solutions and technologies.
Foster a collaborative environment by working in unison with your Solutions Engineering peers.
Maintain competitive awareness and provide competitive differentiation during sales engagements.
Office Location: Remote Holds a bachelor's degree or possesses equivalent practical experience.
Prior experience collaborating with or working in Law Enforcement, Federal, or Military organizations is advantageous.
Strong knowledge of mobile/computer forensics tools, methodologies, and best practices.
Be able to discuss, display, or relate to LEO Investigator skills such as: Understanding forensic techniques and how to apply them to gather evidence in an investigation.
Noticing subtle details that might be crucial to solving a case.
Ability to analyze complex information, identify patterns, and solve problems logically.
A minimum of four years in Customer Success, Solutions Engineering, or Public Safety leadership.
Broad background in Information Technology
- Familiarity with Windows/Linux environments, networking, SaaS, PaaS, IaaS, and storage systems Exceptional skills in public speaking and presentation Robust abilities in business analysis Proven leadership capabilities across various functions PIa5f1ad3ef5b9-3817
Hi,
We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.
Title : Enterprise Solution Architect – Telecom
Location : Reston, VA
Relevant Experience (in Yrs.): 6 years
Detailed Job Description:
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field.
• 12+ years of IT experience across architecture, requirements & design, development, testing, or application support.
• 4+ years of MSO/Telecommunications experience with strong functional and technical skills in enterprise BSS systems and solutions architecture.
• 4+ years of experience architecting and designing large scale enterprise solutions.
• 2+ years of experience integrating or implementing complex systems including COTS, SaaS, and third party platforms using industry-standard frameworks and technologies.
• 2+ years of experience working within an architecture group on end to end strategic solutions and roadmaps.
• Deep knowledge of telecom domains including BSS/OSS (CRM, billing, order orchestration, inventory, assurance), AIOps, service assurance, field operations, customer experience, and digital channels.
• Practical experience with GenAI and LLMs (RAG, grounding, prompt engineering, evaluators, guardrails) and traditional ML (forecasting, anomaly detection, NLP, recommendations, CV optional).
• Knowledge of BSS, OSS, IT, and industry standards such as TMF, MEF, ITIL, IETF, IEEE (highly desired).
• Strong communication and interpersonal skills with the ability to communicate effectively with leadership and developers.
• Proven ability to lead large matrix managed technical teams across internal groups and multiple vendors.
• Experience driving and delivering complex full stack end to end solutions with an understanding of how architectural decisions impact delivery.
• Ability to develop solution vision, create solution architecture, and map capabilities to systems, integrations, and technology choices in collaboration with business owners, SMEs, and IT delivery teams.
• Involved across all phases of project lifecycle—from intake through implementation—to ensure solution continuity and alignment with architectural blueprints.
• Participates in feature definition, user story grooming, estimation, solution development, and architecture gap/issue resolution.
• Facilitates and leads requirements analysis and solution design workshops; performs analysis to determine integration and solution needs.
• Engages with business partners, product owners, and stakeholders to understand pain points, translate needs into system requirements, and ensure alignment with architectural vision.
• Accountable for ensuring solutions are well engineered, operable, maintainable, aligned with enterprise architecture, feasible to deliver, and capable of generating expected business value.
• Collaborates closely with IT delivery teams (platform architects, technical leads), release management, and project managers to resolve dependencies and avoid cross project impacts.
• Drives system integration efforts by defining interface specifications, technical design documents, and end to end data flows using established methodologies and tools.
• Actively contributes to implementation tasks, including research, proof of concepts, prototyping, compatibility testing, and new technology evaluations.
• Identifies necessary non-functional requirements (performance, security, operational), and supports the creation of conceptual architecture.
Thanks & Regards
Venkatesh Kundurthi
Team Lead || ASCII Group, LLC
Office: (248)-476-7600
Ext. 104; Direct:
38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335
Email:
Website:
About Convene Inc.
Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.
The Role
This is not a demo-only role.
You'll sit at the intersection of sales, delivery, and strategy—owning how Salesforce solutions are shaped, positioned, and scoped during the sales cycle.
You'll partner closely with sales and delivery teams to lead discovery, design solutions, and build trust with clients—ensuring we win work that we can deliver successfully.
What You'll Do
- Lead discovery sessions to understand client needs, challenges, and goals
- Design scalable Salesforce solutions across Sales, Service, and/or Experience Cloud
- Translate business requirements into clear solution approaches and architectures
- Support deal strategy, scoping, and solution positioning alongside sales
- Deliver tailored demos, workshops, and solution walkthroughs
- Ensure alignment between presales commitments and delivery capabilities
- Contribute to reusable assets, playbooks, and solution frameworks
What We're Looking For
- 5+ years of Salesforce experience in consulting, solutioning, or presales
- Strong knowledge of Salesforce platform capabilities and architecture
- Experience designing end-to-end solutions (not just features)
- Ability to lead discovery and communicate effectively with both business and technical stakeholders
- Strong storytelling and presentation skills
- Experience working in a Salesforce partner or consulting environment
- Salesforce certifications (Admin, Platform App Builder, Sales/Service Cloud Consultant, etc.)
- Multi-cloud implementation experience
- Familiarity with integrations and enterprise architecture
- Experience working with nearshore or distributed delivery teams
Why Convene
- High-impact role shaping a growing Salesforce practice
- Direct collaboration with leadership—no siloed presales structure
- Focus on quality deals and real outcomes, not volume selling
- Flexible, fast-moving environment with room to build and influence
What Success Looks Like
- Clear, realistic scopes aligned with delivery
- Increased client trust early in the sales cycle
- Scalable, repeatable solution patterns
- Proposal win rate
- Salesforce consulting revenue growth
- Client confidence in pre-sales phase
- Contribution to pipeline expansion