Windemuller Technical Services Inc Jobs in Usa
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Individual must be diligent, have excellent attendance, and work overtime as needed.
Candidates must have previous electrical experience with an electrical wireman or journeyman license.
A company vehicle may be provided to travel to and from work for qualified and licensed technicians.
Primary tasks involve: Hot checking and troubleshooting homes Maintain a clean truck and 'truck stock' of materials Follow direction of area supervisor and complete tasks in a timely manner Accurately record work performed and materials used on a handwritten document Communicate and work with home builders and homeowners in a positive and professional manner Candidates must possess the following skills: Thorough knowledge and understanding of residential electrical codes Understanding of residential wiring practices The ability to accurately diagnose and correct electrical installation errors The ability to install various electrical devices and light fixtures Must be able to work with others in a team environment Valid Texas driver's license No criminal history This position is hourly with an option to enroll in benefits including health insurance with employer contribution, and a 401k plan with an employer match.
PowerHouse Electrical Services, Inc.
is an Equal Opportunity Employer and a smoke-free workplace.
Background investigation, MVR, and drug screening required.
PI86ade7d9ad5f-1617
At Syngenta, we are working to build the most collaborative and trusted team in agriculture that provides leading seeds and crop protection innovations to enhance the prosperity of farmers. To support this challenge, Syngenta’s Commercial Team is currently seeking an Agronomic Service Representative for Syngenta’s Ohio territory.
In this role, you will provide agronomic expertise within the district team. You will collaborate with sales teams to position on-farm solutions for growers through our retail channel partners by assisting with the development and delivery of Syngenta products and our agronomic messaging in the marketplace.
Accountabilities:
- Partner with our research and development team to gain technical knowledge of cutting-edge new products prior to registration and drive engagement through GrowMore trial demonstrations.
- Prepare and facilitate training both internally and externally on Syngenta’s portfolios and assist in developing the district campaign.
- Accountable for sales performance by providing technical and agronomic support and training to internal stakeholders, such as Retail Representatives, AgriEdge Specialists, and external stakeholders, such as growers, retailers, and distribution channel partners.
- Manage GrowMore sites as applicable and, with the engagement of the Technical Development Lead and the local Crop Protection Field Development Scientist, execute Sales Support trials at universities. Coordinate trial efforts within the local area through Retail Representatives and channel partners, and develop sales support materials to support marketing initiatives.
- Partner with the Ohio Sales Team to lead training on all key Syngenta products and solutions for locally assigned areas, working with sales teams, channel partners, and growers. Plan strategies to effectively compete against competitor products.
- Collaborate with district sales teams to position Syngenta's portfolio on farms, supporting our go-to-market strategy with retail customers, and provide agronomic leadership in developing campaign plans for the district.
- Develop business relationships with key internal personnel who influence the local market area, such as AgriEdge Specialists, Retail Representatives, District Managers, Technical Development Leads, Customer Unit Marketing Leads, Technical Product Leads, Crop Protection Field Development Scientists, and Technical Service Representatives. Maintain relationships with external influencers, such as key retailers and distribution partners.
- Provide guidance, training, and direct involvement as needed to assist with Syngenta service calls.
Required:
- A minimum of a Bachelor’s degree, preferably in Agronomy and/or related field. Master’s, Ph.D. degrees in Agronomy or other agriculture are highly preferred.
- A minimum of 2 years of previous experience, as well as strong technical background.
- Up to 20% travel is required within the Territory
- Must be eligible to work in the United States without sponsorship support from Syngenta
Desired:
- 5 years of previous related experience with strong interpersonal skills and an agricultural background.
- Ability to teach/train and diagnose agronomic concerns and to communicate very technical information to Retail Representatives, retailers, and growers in layman’s terms.
- Technical knowledge of product portfolio, product pipeline, and product value propositions.
- Agronomic theory – knowledge of farming best practices, seed technologies, and crop protection.
- Ability to create a professional and successful working environment with Retail Representatives, District Managers and other key Syngenta personnel.
- Possess the ability to demonstrate leadership with the technical community and within the district.
What We Offer:
- A culture that celebrates belonging and collaboration, promotes professional development and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
- Full Benefit Package (Medical, Dental & Vision) that starts your first day.
- 401k plan with company match, Profit Sharing & Retirement Savings Contribution.
- Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.
Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
WL: 4A
#LI-Remote
About Syngenta
At Syngenta Crop Protection, we're pioneering solutions that safeguard global food security while championing sustainable agriculture. As a world market leader headquartered in Switzerland, we empower farmers with innovative crop protection technologies that defend against nature's toughest challenges. We unite advanced science with digital solutions to develop intelligent crop protection that maximizes yields while minimizing environmental impact. Join our mission of revolutionizing plant protection from seed to harvest.
| Woodridge, IL 60517 Wage: $17.00 per hour Job Type: Full-time 3pm
- 11pm Unit: Adult At Woodridge Interventions our job is helping the lives of others.
We're looking for those who share our desire to provide the best quality care to our patients and lead the fight against the opioid epidemic, be part of MAKING A DIFFERENCE in our community! Who We Are: Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families.
Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.
Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.
Substance Abuse Technicians are responsible for: Monitoring, observing, and ensuring the safety and well-being of clients in a substance abuse treatment program Providing motivational and educational support and guidance to assist clients in meeting therapeutic goals Scheduling and coordinating client transportation and assisting with planning client recreational events Supporting treatment plans by reporting client observations and contributing to decisions concerning therapy, discipline and privileges Other duties as assigned Job Requirements: High school diploma or equivalency required Must be at least 21 years of age Minimum of 6 months of training or equivalent knowledge of substance abuse treatment theory and practice preferred Previous work experience with the program specific population in a residential or outpatient setting is preferred Must be able to respectfully interact with substance abuse clients and form a working therapeutic alliance Valid driver’s license in state of hire and good driving record required Physical Requirements: Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients Ability to speak with others in order to exchange information and provide support Ability to proofread and check documents and files for accuracy on a regular basis Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises Ability to drive an automobile or van and remain alert to traffic conditions, and to identify and comply with traffic signals and signs Why Should You Consider Abraxas? At Abraxas, we celebrate the richness of our diverse employees and the communities we serve.
We are actively committed to building a culture of awareness and belonging, as we strive to ensure we are a welcoming, inclusive, and culturally competent organization.
As we work to make a difference in people’s lives, we are dedicated to respect, equity, and the engagement of those we serve and our employees.
As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.
Whether you’re looking to begin a rewarding career or you’re a seasoned professional wanting a new challenge, we have a place for you and opportunities for development at all levels.
At Abraxas, everything we do centers around people.
That is why we are committed to providing you with competitive pay and comprehensive benefit options that help make your life easier and healthier, with a focus on providing choice when it comes to physical, emotional and financial wellness.
Our benefit options meet you where you are in your life and set you up for success both in and outside of work.
If you want to have a positive impact in the lives of others, come join us! Equal Opportunity Employer Abraxas Youth & Family Services, an affiliate of Apis Services Inc., offers a rewarding career for those passionate about making a difference in the lives of others.
Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree.
If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you/ About Company: Apis Services, Inc.
(a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.
Allowing these entities to advance their mission and vision.
By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc.
and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.
All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law.
This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
Location: Anywhere in country.
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!
Our Financial Services EY EDGE practice is made up of a team of professionals providing dedicated tax technical services to both US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace.
The opportunity
EY's FSO EDGE Real Estate, Hospitality and Construction (RHC) practice provides comprehensive and specialized tax assistance tailored to the unique needs of our clients. You will work alongside our practice office professionals who are knowledgeable and experienced in a wide range of tax areas, processes, and compliance.
Your key responsibilities
A Services Manager in FSO EDGE RHC will be responsible for delivering and managing tax compliance and consulting work for clients. The objective is to recognize and identify problem areas and items that need to be addressed or escalated to ensure partnership taxation, REITs taxation and qualification, partnership allocations, and tax compliance are timely and accurately completed. You will work alongside practice office professional serving clients, based on their time demands, as one team.
Responsibilities include
- Consult with clients and demonstrate professional discretion by appropriately escalating complex tax and client relationship matters to senior management and subject-matter professionals, coordinating efforts, and managing expectations about timing of response and resolution
- Deliver and manage compliance and consulting delivery services to meet deadlines for client deliverables
- Ability to lead projects and work independently, with guidance in only the most complex situations
- Incumbent has specialized depth and/or breadth of expertise
- Support effective long-term client relationships by demonstrating your knowledge of the real estate, hospitality, and construction industry. communications with client tax liaisons, client administration teams, and client trust officers to gather required information, to share information to support informed decision-making, and obtain instruction or authorization necessary for timely, accurate production of tax information statements, tax returns and related reporting
- Manage engagement deliverables and team resources to achieve timely and accurate delivery of tax compliance services while effectively managing engagement economics
- Advise and provide direction on complex tax matters, set expectations, coordinate daily work activities, and assign tasks to staff and seniors.
- Review and evaluate the work of staff members to ensure accuracy, completeness, and compliance with relevant tax laws and regulations
- Provide effective leadership, formal and informal feedback, and coaching to team members
Skills and attributes for success
- Ability to recognize and identify problem areas that need to be addressed or escalated to ensure tax returns, tax research, tax accounting and other tax projects are timely and accurately completed
- Experience presenting in client conversations regarding complex or difficult topics
- Ability to break down complex tax projects into manageable components, analyze relevant information, and formulate client-centric solutions that comply with relevant laws and regulations
- Ability to manage multiple work assignments, team members and deadlines simultaneously
To qualify for the role you must have
- Bachelor's degree in Accounting, Finance, Business Administration, Tax, Law, or Economics
- Minimum of 5 years of experience in a professional services or tax services organization in the financial services industry
- Broad exposure to real estate tax technical and transaction skills, including partnership taxation, REITs taxation and qualification, partnership allocations, tax compliance, due diligence, acquisition/disposition planning and structuring
- Experience managing budgets, people, and projects
- Excellent teaming, leadership, organizational, and verbal/written communication skills
- Certified Public Accountant (CPA), Enrolled Agent (EA) or licensed attorney
What we look for
We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis.
Full-time, exempt position located at Corona Regional Medical Center in Corona, CA. Under the direction of the Chief Executive Officer and the Chief Medical Officer, the Director of Medical Staff Services oversees all internal and external activities of the Medical Staff and is responsible for all operational aspects of the department, including organizing and conducting programs and establishing procedures for medical staff functions. Responsible for maintaining federal, state and other licensing regulatory standards. Coordinates meeting agendas, minutes and follow-up. Acts as liaison between administration and hospital medical staff. Supervises Medical Staff personnel.
The tradition of caring that culminated in the establishment of Corona Regional Medical Center began in 1965, with the founding of Corona Community Hospital. Since that time the hospital has changed to meet the needs of the rapidly growing community. Corona Community Hospital merged with Circle City Medical Center in 1992 and the resulting entity became Corona Regional Medical Center. The merged hospitals are now a 238-bed community hospital network comprised of a 160-bed acute care hospital and a 78-bed rehabilitation campus. It is certified by The Joint Commission, employs more than 1,250 trained healthcare workers and has a medical staff of approximately 347 physicians representing more than 40 specialties.
About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
Qualifications
Education/Training/Experience: Bachelor's degree from an accredited College or University in related field required. Master's degree from an accredited College or University in related field preferred. Five (5) to Seven (7) years of experience in Medical Staff Services required. Minimum 3 years leadership experience in Medical Staff Services required, acute care experience preferred. Regulatory and Accreditation knowledge, critical thinking, attention to details, organization and time management skills are essential.
Certifications/Licenses: Certified Professional in Medical Services Management (CPMSM) Certified Provider Credentialing Specialist (CPCS) preferred.
EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Avoid and Report Recruitment Scams: At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
This position is responsible for defining the architecture that translates Aerospace Transactional Part business processes into scalable SAP S/4HANA data models and Oracle OBIEE analytics solutions.
The successful candidate will possess a hybrid skill set, combining deep functional knowledge of supply chain operations with the technical proficiency to design data structures within an SAP S/4HANA environment.
Key Responsibilities: 1.
Analytics Design and Technical Validation Design the logical architecture for Oracle OBIEE dashboards, ensuring the semantic layer aligns with business logic and S/4HANA source data.
Perform technical validation of data models using SQL to verify that development outputs match functional requirements.
Collaborate with SAP Process Experts and Technical Developers to resolve data integrity issues related to inventory tracking, serial number management, and document flow.
2.
S/4HANA Functional and Data Architecture Analyze and map complex aerospace supply chain processes and transactional part lifecycles to analytics fabrics Lead the transition from legacy reporting models to S/4HANA architecture, utilizing modern data structures (e.g., CDS Views) to support various analytics.
Evaluate the impact of S/4HANA innovations on existing business processes, recommending architectural adjustments to optimize data accuracy and usability.
3.
Requirements Engineering and SCOR Integration Translate functional business requirements into detailed technical specifications for SAP HANA database modeling and Oracle OBIEE metadata repositories.
Implement the SCOR (Supply Chain Operations Reference) framework to standardize performance metrics, ensuring that system data accurately reflects Level 1-3 KPIs (e.g., Reliability, Responsiveness, Cost).
Conduct gap analysis between as-is functional processes and to-be system logic, providing technical solutions to resolve discrepancies in data granularity and lineage.
Required Qualifications Education and Experience: Bachelor's degree in information systems, Supply Chain Management, Computer Science, or a related field.
Minimum of 10 years of experience in a Techno-Functional role bridging business analysis and SAP system architecture.
Demonstrated experience with SAP S/4HANA implementations, specifically within Logistics and Supply Chain modules.
Technical Skills: SAP S/4HANA: Strong understanding of S/4HANA data architecture and the differences between ECC and S/4HANA data models.
Data Analysis: Proficiency in SQL for data validation and analysis.
Ability to query databases to verify business logic.
Analytics Architecture: Experience designing reporting solutions and data models for enterprise analytics platforms, preferably Oracle OBIEE.
Functional Competencies: Aerospace Industry: Knowledge of transactional part business, including traceability, configuration management, and compliance requirements.
Supply Chain Strategy: Proficiency with the SCOR model and its application in enterprise resource planning (ERP) systems.
Thanks and Regards, Team Lead Mahesh Kumar Direct No: 949-201-1313 Yochana Solutions INC Windsor, Ontario- Canada Farmington hills, MI-48335- USA USA | CANADA I Mexico | INDIA W: Note: This is not an unsolicited mail.
If you are not interested in receiving our e-mails then please reply with subject line Remove OBIEE RPD modeling, designing start/snowflake schemas
Overview
When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.
In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.
As a Technician, you will be responsible for providing a high level of service to our clients by maintaining optimum performance of their MFP’s and printers. You will complete emergency service calls as well as preventative maintenance calls at the customer’s location.
The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.
Responsibilities
+ Travel to customers’ locations to complete service calls according to company policies.
+ Accurately diagnose, repair and maintain equipment in optimum operating condition at customers’ locations.
+ Manage and maintain a highly accurate car stock parts inventory.
+ Provide on-going key-operator training to enhance user productivity, increase machine uptime and reduce service tickets.
+ Project a positive company image through proper attire, personal grooming, exceptional communication skills, and excellent customer service.
+ Report poor machine performance at first suspicion to manager.
+ Keep current with new technology through off-site manufacturer's classes and online training.
+ Collaborate with customer service team to receive, prioritize, and accurately close service calls.
+ Maintain current KPI requirements for position.
+ Perform other duties as assigned.
Qualifications
+ A high school diploma or equivalent; or industry related experience and/or training; or combination of education and experience.
+ Computer literate and basic knowledge of networking.
+ Ability to install/diagnose a network printer.
+ Valid driver's license with an excellent driving record.
+ Ability to travel to and from customers within the subsidiary’s customer base.
+ Ability to read and follow technical schematics and service manuals.
+ Ability to troubleshoot electrical and mechanical failures.
+ Excellent communication skills.
+ Able to work independently, under pressure at customer locations and to accept direction on given assignments.
+ Physical requirements: ability to bend, lift 50 pounds.
+ Strong customer service skills.
+ Car Insurance Requirements:
o Standard Coverage with $1,000 Deductibles
o Bodily Injury $100,000 / $300,000
o Property Damage $50,000
o Collision Deductible $1,000
o Comprehensive Deductible $1,000
Preferred:
+ Computer skills including a working understanding of basic network connectivity and print drivers.
+ Minimum 2 years mechanical and electrical support experience, within office product industry.
+ Minimum training 2 current KDA or other manufacturer’s on-line apps or “connectivity” courses.
The typical pay range for this role is $50,000 -$62,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position may include a discretionary bonus based on performance.
Note
This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.
Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.
KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.
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About the Company
HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: Function:
- Has overall responsibility for the strategic leadership and operational excellence of the service department.
- Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth.
- Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives.
Primary Responsibilities:
Strategic Service Leadership
- Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations.
- Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience.
- Establish and monitor service performance metrics, driving accountability and operational excellence.
Service Operations Management
- Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution.
- Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness.
- Ensures compliance with warranty policies, service agreements, and industry regulations.
Customer Experience & Satisfaction
- Champions a customer-centric approach across all service functions.
- Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality.
- Serves as a senior escalation point for complex service issues and high-value customer relationships.
Secondary Responsibilities:
Process & Infrastructure Development
- Designs and implements scalable service processes, workflows, and systems to support growth and efficiency.
- Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs.
- Leads digital transformation efforts within the service department, including CRM and service management platforms.
Team Development & Leadership
- Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities.
- Conducts performance evaluations, succession planning, and professional development initiatives.
Reporting & Analytics
- Delivers executive-level reporting on service performance, customer satisfaction, and operational trends.
- Uses data-driven insights to inform strategic decisions and continuous improvement efforts.
Cross-Functional Collaboration
- Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration.
- Represents the service function in leadership meetings and strategic planning sessions.
Position Requirements:
Education & Experience
- Bachelor’s degree in Engineering, Business Administration, or related field desired.
- Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager.
- Proven experience managing technical service teams and developing service infrastructure.
Skills & Competencies
- Strategic thinker with strong operational execution capabilities.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in CRM, ERP, and service management platforms.
- Strong analytical skills and ability to interpret complex data sets.
- Deep understanding of machinery, industrial equipment, or technical service environments.
Other Requirements
- Ability to travel to customer sites, manufacturing facilities, and industry events as needed.
- Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists.
- Demonstrated resilience and adaptability in navigating change and leading through uncertainty.
HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.
Summary: The Service & Sales Coordinator supports customers and Field Service Engineers by using Salesforce Systems, SAP, and in-house tools to manage the service requests such as Startup services, maintenance, installations, including all needed to invoice the Service and Sales orders.
Essential Duties and Responsibilities include the following.
(Other duties may be assigned)
- Manage, submit, and follow up on quotations and orders for field service activities, AGAR MPFM’s bulk sales, and related spare parts.
- Coordinate service execution, including scheduling resources, tools, and other necessary elements for the normal execution of service activities.
- Provide technical assistance to the Field Service Engineer during service execution.
- Review and approve expenses and time sheet reports.
- Direct field service personnel who perform on-site routine services, including installation, maintenance, and repair.
- Create and validate technical specifications, track execution, and fulfill AGAR MPFM’s wholesale orders.
- Interface with management regarding service coverage and technical training.
- Complete the entire process for service repair orders.
- Coordinate and execute service activities in the field with the Field Service Engineer (FSE) for AGAR MPFMs in well testing operations.
- Process, invoice, and follow up on bulk sales orders.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor’s degree or two years related experience.
Language Ability:
The ability to communicate effectively with customers, engineering team, business clients and field support personnel is required.
Math Ability:
General math skills are required.
Computer Skills:
To perform this job successfully, an individual should have knowledge of computer programs: Microsoft Word, Outlook, Excel, PowerPoint, SAP, Salesforce. Training is available but must possess ability to learn programs and work independently on them after training.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Benefits:
Employer Paid Health Insurance, HSA/FSA, 401K, Dental, Vision, PTO
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. May be required to lift up to 50lbs.
Salary Range:
$20-$26 Hourly DOE, Full-Time
Benefits:
Employer Paid Health Insurance, HSA/FSA, 401K, Dental, Vision, PTO
· Need to Speak French Job Responsibilities: · Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
· Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
· Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
· Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
· Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
· Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
· Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
· Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
· Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
· Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
· Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
· Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
· Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
