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Air Import Coordinator - Wood Dale, Illinois - Salary: Up to $70,000

The Air Import Coordinator will be responsible for managing international air import shipments from arrival through final delivery. This role ensures the timely and compliant movement of freight while delivering excellent customer service and maintaining strong communication with all stakeholders.

Compensation & Benefits

• Salary up to $70,000 depending on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays

Key Responsibilities

• Coordinate full-cycle air import shipments from arrival through final delivery
• Arrange customs clearance in collaboration with customs brokers
• Prepare and review import documentation including: Air Waybill (MAWB/HAWB), Commercial Invoice, Packing List, Arrival Notices, and Delivery Orders
• Ensure compliance with U.S. import regulations, Customs requirements, and international air transport regulations (IATA)
• Communicate with airlines, customs brokers, overseas agents, trucking companies, warehouses, and customers
• Coordinate cargo recovery and arrange inland transportation from airport to final destination
• Track shipments and provide proactive status updates to customers
• Handle billing, invoicing, and shipment costing
• Resolve shipment discrepancies, delays, and claims
• Maintain accurate records in the company’s freight management system

Qualifications

• 2+ years of experience in air import freight forwarding required
• Strong knowledge of international air import documentation and Incoterms
• Experience working with U.S. Customs clearance processes
• Familiarity with airline systems, AMS/ACI filings, and cargo tracking platforms
• Excellent organizational and multitasking skills
• Strong written and verbal communication skills

Title: Customs Entry Writer

Schedule: Onsite

Location: Florham Park, NJ

Salary: $24 - $26 hourly

Key Responsibilities:

• Coordinate and manage customs brokerage operations for assigned accounts to ensure timely clearance and delivery of imported shipments.
• Process customs entries and government agency documentation to facilitate compliant import clearance.
• Open, manage, and maintain shipment entry files in accordance with operational timelines and service standards.
• Coordinate shipment clearance and transportation with freight forwarders, carriers, airlines, ocean terminals, and internal teams.
• Track and monitor inbound shipments, providing updates and resolving issues affecting shipment flow.
• Review import documentation to ensure compliance with customs regulations and other government agency requirements.
• Maintain and update customer standard operating procedures (SOPs) and ensure adherence to client-specific processes.
• Prepare and process customer billing and shipment reports accurately and within required timelines.
• Coordinate final delivery logistics from ports, airports, or container freight stations to consignee locations.

Requirements:

• 1-3 years of experience in customs brokerage, logistics, freight forwarding, or import/export operations.
• Basic understanding of customs documentation, import processes, and regulatory compliance.
• Strong organizational skills and attention to detail, with the ability to manage multiple shipments simultaneously.
• Excellent verbal and written communication skills when working with customers, carriers, and internal teams.
• Ability to multi-task and work effectively in a fast-paced environment.
• Strong problem-solving skills to address shipment or documentation issues.
• Ability to collaborate effectively within a team environment.
• Bachelor’s degree preferred, or equivalent work experience.
• Customs House Broker (CHB) license preferred but not required.

Benefits Disclosure:

• “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”

We are hiring an Import/Export Manager with hands-on experience importing food products into the U.S! This role will own end-to-end import operations and compliance for categories such as edible oils, coffee, coconut products (e.g., desiccated coconut), and related food ingredients.

• Manage the full U.S. import process for food products: documentation, customs clearance, coordination with freight forwarders/customs brokers, and delivery scheduling
• Ensure compliance with U.S. regulations related to food imports (e.g., FDA requirements, labeling/document readiness, supplier compliance coordination)
• Lead and standardize import workflows: SOPs, timelines, risk controls, cost optimization, and issue resolution
• Work with overseas suppliers to collect and validate shipping docs (commercial invoice, packing list, COA, origin docs, etc.) and ensure accuracy
• Coordinate import qualifications/registrations needed for food categories (as applicable) and maintain organized compliance records
• Monitor customs duties, HS codes support, clearance status, and exception handling (holds, exams, detentions, discrepancies)

• 3+ years of import/export operations experience, with proven experience importing food products into the U.S. (edible oils / coffee / coconut products preferred)
• Strong understanding of U.S. food import workflows and practical compliance execution
• Comfortable working with customs brokers, forwarders, ports, and suppliers across time zones
• Detail-oriented, proactive, and able to troubleshoot under time pressure
• English fluent

• U.S. Citizen or Green Card holder required.
• No visa sponsorship is available for this position.

Please send your resume and a short note describing:

1. What food categories you have imported to the U.S.
2. Your role in the clearance/compliance workflow
3. Typical shipment lanes/ports you’ve handled

Apply via LinkedIn or email:

Subject line: Import/Export Manager – Food

Company Overview

ITF Group is a dynamic logistics company supporting fast-growing subsidiaries like ForwardNow, which focuses on expanding freight forwarding operations globally. We are currently seeking a versatile and experienced Import/Export Logistics Specialist to join our ForwardNow team. This role plays a vital part in managing the full import and export lifecycle for air, ocean, and ground shipments, ensuring efficient and compliant movement of goods across international borders.

Position Overview

As an Import/Export Logistics Specialist, you will oversee and coordinate international shipments via ocean, air, and truck, handling all aspects from origin to final delivery. The ideal candidate will have a strong understanding of global logistics, customs regulations, and documentation requirements across different modes of transport. This role requires excellent coordination, attention to detail, and customer service skills.

Key Responsibilities

• End-to-End Shipment Coordination: Manage international import and export shipments across ocean, air, and truck transportation, ensuring timely and cost-efficient movement of cargo.
• Documentation Handling: Prepare, review, and process all required shipping documents such as commercial invoices, bills of lading/air waybills, packing lists, and customs paperwork.
• Customs & Compliance: Ensure compliance with U.S. and international trade regulations, partnering with customs brokers and ensuring proper customs clearance for both imports and exports.
• Carrier & Vendor Management: Coordinate with shipping lines, airlines, freight forwarders, customs brokers, and trucking companies for smooth and timely operations.
• Client Communication: Act as the primary contact for clients, providing shipment updates, resolving issues, and answering questions related to import/export processes.
• Cost Monitoring & Negotiation: Track freight costs, negotiate with carriers and vendors, and identify opportunities for cost optimization.
• Problem Solving: Identify potential delays or issues in transit or clearance and work quickly to resolve them with minimal disruption.
• System Updates & Reporting: Accurately enter shipment data into logistics systems and generate regular status and performance reports.
• Cross-Functional Collaboration: Partner with internal teams such as sales, operations, and finance to streamline logistics workflows and support customer satisfaction.

Qualifications & Requirements

• Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
• Experience: Minimum 2 years of experience in import/export logistics, freight forwarding, or supply chain operations.
• Transportation Knowledge: Familiarity with all modes of international shipping—air, ocean, and trucking—and related documentation and Incoterms.
• Compliance Expertise: Strong understanding of customs regulations and trade compliance (U.S. and international).
• Technical Skills: Proficiency in logistics management software, Microsoft Office Suite (Excel, Word, Outlook), and shipment tracking systems.
• Communication: Clear verbal and written communication skills for coordination with clients, vendors, and internal teams.
• Problem Solving: Ability to troubleshoot logistics issues and adapt to changing circumstances effectively.
• Detail-Oriented: High level of accuracy in document preparation and data entry.
• Time Management: Strong ability to manage multiple shipments and priorities in a fast-paced environment.

Preferred Qualifications

• Experience with a freight forwarding or 3PL environment
• Familiarity with U.S. Customs procedures and ACE (Automated Commercial Environment)
• Professional certifications such as Certified Customs Specialist (CCS) or International Import/Export Specialist

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Life insurance
• Paid time off (PTO)
• Paid Federal Holidays
• Friendly, growth-focused work environment

Schedule:

• Monday to Friday
• 8-hour shift

Location Requirement:

• On-site role based in Hazelwood, MO 63042 (must be able to commute)

Air & Ocean Import Coordinator | Dallas, Texas | Salary up to $65,000

In this role, you will manage the import process for air and ocean shipments, ensuring timely delivery, accurate documentation, and compliance with customs regulations. You will work closely with carriers, clients, and internal teams to provide top-notch service and problem-solving expertise.

Benefits

• Competitive salary up to $65,000 per year
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) plan with company match

Key Responsibilities

• Coordinate air and ocean import shipments from origin to final delivery.
• Prepare and review import documentation, including bills of lading, commercial invoices, and packing lists.
• Ensure compliance with U.S. customs regulations and international trade requirements.
• Track shipments and proactively communicate updates to clients and internal teams.
• Resolve shipment discrepancies, delays, and other operational issues.
• Collaborate with carriers, customs brokers, and freight agents to ensure smooth import processes.
• Maintain accurate records and databases related to shipment status and import activity.
• Support the sales and operations teams with import-related inquiries and reporting.

Qualifications

• 1–3 years of experience in freight forwarding, logistics, or import coordination (air and ocean preferred).
• Strong understanding of import regulations, documentation, and international shipping procedures.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office Suite; experience with freight forwarding software is a plus.
• Detail-oriented, organized, and able to manage multiple shipments simultaneously.

Title: International Import/Export Logistics Representative

Location: Pittsburgh

Duration: This is a 1-year fixed-term contract position. The position may be extended or converted based on business need and performance.

Education: BS/BA degree in Supply Chain, Logistics, International Business, or a related field preferred; or equivalent combination of education and work experience.

Experience:

• Minimum 1 year of professional experience in international logistics, import/export operations, or international trade compliance (internship experience does not meet this requirement for this role)

• Demonstrated working knowledge of import and export compliance execution, monitoring, and operational self-assessments

• Familiarity with international logistics environments and multi-region trade operations

• Experience with or exposure to drafting and implementing standard operating procedures (SOPs)

Skills & Competencies:

• Strong attention to detail with a high degree of accuracy; ability to identify data inconsistencies

• Effective interpersonal and communication skills; ability to engage stakeholders at all levels

• Analytical mindset with basic change management and training capabilities

• Sensitivity to compliance requirements and supply chain risk

• SAP experience preferred

• Auditing skills a plus

Personal Characteristics:

• Demonstrated ability to comprehend and apply compliance policies and procedures in day-to-day operations

• Ability to prioritize, organize, and manage competing tasks with minimal guidance

• Comfortable dealing with ambiguity and initiating corrective action plans when needed

Position Overview

We are seeking a highly organized and detail-oriented Imports Coordinator to manage international shipments from origin through final delivery. This role is responsible for overseeing freight forwarding, customs clearance, duties management, and cost control across our vendor and distribution network.

The ideal candidate has strong experience working with freight forwarders and customs brokers, understands import compliance requirements, and thrives in a fast-paced, high-volume environment.

Responsibilities:

• Coordinate, track, and document the movement of goods from point of origin through final delivery
• Partner with customs brokers to ensure timely and compliant customs clearance
• Provide accurate product classifications (HTS codes) to support customs entry filings
• Prepare, review, and submit required documentation to regulatory agencies in accordance with applicable customs laws and regulations
• Verify the accuracy of commercial invoices, shipping documents, and freight charges
• Audit and approve (or dispute) freight invoices in accordance with negotiated carrier agreements
• Collaborate with overseas offices, airlines, freight forwarders, trucking companies, and internal stakeholders to resolve shipment issues
• Monitor and follow up on customs matters, holds, or discrepancies to ensure timely resolution
• Maintain organized and up-to-date shipment files and compliance records
• Ensure adherence to all government regulations and internal company policies
• Support cost management initiatives related to freight, duties, and import processing
• Coordinate with freight forwarder for all shipments coming via FTZ
• Check all documents and make sure HTS / duties amounts are correct
• Enter vendor invoices in Stampli / Netsuite / Quickbooks
• Save / combine all imports documents in folder
• Take care of export documents when we ship out via FTZ and maintain excel spreadsheets updated with freight forwarder / customs broker

Education & Skills Required:

• Experience working directly with freight forwarders and customs brokers
• Strong understanding of international shipping documentation and processes
• Ability to manage high-volume, time-sensitive work with accuracy
• Ability to work independently with minimal supervision
• Proficiency navigating multiple systems and reference materials
• Exceptional attention to detail and organizational skills
• Strong problem-solving skills with a calm and professional demeanor
• Excellent written and verbal communication skills
• Ability to handle confidential information with discretion

Preferred Qualifications

• Strong attention to detail
• Knowledge of U.S. customs regulations and Harmonized Tariff Schedule (HTS) classifications
• Familiarity with requirements from U.S. Customs and Border Protection and other regulatory agencies
• Experience working with specialized or high-value shipping providers, including:
• Ferrari Group
• Geodis
• Parcel Pro
• Bali Express Services
• FedEx
• UPS
• DHL

We are seeking a detail-oriented Import Clerk to support air and ocean import operations within a fast-paced logistics environment. This role is responsible for coordinating import shipments, preparing documentation, and ensuring compliance with customs regulations while providing excellent customer service to clients and partners.

Key Responsibilities:

• Manage air and ocean import shipments from origin to final delivery
• Prepare and process import documentation (including bonded procedures, 7512, ISF, warehouse entry, and consumption entry)
• Track and trace shipments; provide status updates to customers and internal teams
• Coordinate customs formalities with brokers and regulatory agencies
• Arrange vendor, carrier, and airline payments
• Coordinate pickup and final delivery to consignees
• Process customer quote requests
• Maintain strong communication with overseas agents, partners, vendors, and customers
• Ensure compliance with import regulations and internal procedures
• Update shipment and inventory records accurately
• Resolve shipment issues such as delays, missing documents, or discrepancies

Qualifications:

• Experience with air and ocean import processes in a logistics or freight forwarding environment
• General knowledge of U.S. Customs procedures (bonded cargo, ISF, entries, etc.)
• Strong organizational skills and attention to detail
• Ability to prioritize tasks and work under pressure
• Strong communication and customer service skills
• Comfortable working in a team-oriented environment
• Foreign Trade Zone (FTZ) experience is a plus

What We Offer:

• Competitive hourly pay ($22–$25 DOE)
• Full-time, stable position
• Opportunity to grow within the logistics and international trade industry
• Professional, team-oriented work environment

Import Coordinator (Air & Ocean) | Atlanta, GA | Salary of $65,000

This role is responsible for managing the end-to-end import process across both air and ocean freight, ensuring timely, compliant, and cost-effective movement of goods. The ideal candidate will have strong organizational skills, knowledge of international shipping regulations, and the ability to communicate effectively with global partners, carriers, and customers.

Benefits

• Competitive salary of $65,000
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) retirement plan

Key Responsibilities

• Coordinate and manage international import shipments via air and ocean from origin to final delivery
• Ensure all import documentation is accurate and compliant with U.S. Customs regulations
• File entries and work closely with customs brokers to facilitate clearance
• Track shipments and provide regular updates to customers and internal stakeholders
• Communicate with overseas agents, carriers, truckers, and warehouses to ensure smooth cargo movement
• Resolve shipment discrepancies, delays, or issues proactively
• Verify and process invoices, ensuring accuracy of charges and cost control
• Maintain accurate records in the company's transportation management system (TMS)
• Ensure compliance with all relevant regulations, including TSA, FMC, and CBP requirements

Qualifications

• Minimum 2-4 years of experience in freight forwarding, specifically imports (air and/or ocean)
• Strong knowledge of international shipping documentation (e.g., B/L, AWB, commercial invoices, packing lists)
• Familiarity with U.S. Customs procedures and import regulations
• Experience working with a TMS or logistics software
• Excellent communication and problem-solving skills

Air & Ocean Import & Export Coordinator | International Freight Forwarding | Project & Commercial Cargo

Location: Houston, TX

Salary Range: $60,000 to $70,000 base (commensurate with experience)

Employment Type: Full Time

Industry: Freight Forwarding | Project Logistics | Global Transportation | Multimodal Supply Chain

Position Overview

A global project logistics and international freight forwarding organisation is seeking an experienced Air & Ocean Import & Export Coordinator to manage end-to-end international shipments across complex, time-critical, and high-value cargo movements.

This role sits within a fast-paced, solution-driven operations environment focused on precision planning, seamless execution, and customer-specific logistics solutions across air freight, ocean freight, and multimodal transport.

The successful candidate will coordinate global import and export movements, ensure regulatory compliance, manage carrier relationships, and deliver operational excellence across commercial and project-based cargo.

Core Responsibilities

• End-to-end coordination of international air and ocean import and export shipments
• Execution of multimodal transport solutions including door-to-door movements
• Booking with airlines, ocean carriers, trucking providers, and specialist vendors
• Preparation and review of shipping documentation including HBL, MBL, commercial invoices, packing lists, AES filings, and customs documentation
• Active communication with customers, overseas agents, and internal operations teams
• Rate management, cost control, and shipment profitability monitoring
• Tracking, milestone reporting, and proactive exception management
• Compliance with U.S. customs regulations, international trade requirements, and internal quality standards
• Support of complex cargo movements including oversized, project, and time-critical freight when required

Required Experience & Profile

• Minimum 2+ years' experience in air and ocean freight forwarding operations
• Strong knowledge of import and export processes across international trade lanes
• Hands-on experience with carrier bookings, documentation, and shipment execution
• Understanding of Incoterms, customs clearance processes, and regulatory compliance
• Ability to manage multiple shipments simultaneously in a high-volume environment
• Strong customer service and stakeholder communication skills
• Commercial awareness around costs, margins, and service delivery
• Experience within project logistics, heavy cargo, or complex freight environments is strongly preferred.

Qualified professionals are encouraged to apply directly or confidentially express interest. All inquiries are handled with strict discretion.