When Does Sj Get Released Jobs in Usa

Company Overview

At Pioneer, you're more than an employee, you’re an owner. As a 100% employee-owned company, everyone shares our success through our ESOP retirement plan. We specialize in custom unitized curtain wall systems and are known for our innovative designs, award-winning technology, and commitment to quality. With offices across the Midwest and East Coast, we’re growing—and so can your career.

Pioneer provides a comprehensive benefits package for full-time employees, which includes medical, dental, vision, critical illness, and accident coverage. The company also offers employer-paid life insurance, short- and long-term disability, an Employee Assistance Program (EAP), tuition reimbursement, and a 401(k) plan with a 4% company match. Committed to supporting work-life balance, Pioneer offers flexible work schedules to help employees thrive both professionally and personally.

Join a team that values your voice, invests in your future, and celebrates your success.

Job Summary

This role is responsible for developing and maintaining detailed production schedules across long-, mid-, and short-term planning horizons to ensure efficient manufacturing of curtain wall units. The goal is to meet customer expectations and field installation timelines. The position involves close coordination with Project Managers, Engineering, and Shop personnel to maintain schedules, generate accurate status reports, and support profitability. Additionally, this role oversees the Quality Control function, leads shop support staff, and manages the Release Management Program. Occasional travel using a company or personal vehicle may be required.

Key Responsibilities

Production Planning & Scheduling

• Collaborate with Project Managers, Engineering, and Shop teams to create and manage a 1-month and 12-month Master Production Schedule.
• Optimize shop capacity and align production with field installation needs.
• Adjust schedules to accommodate delays or unforeseen issues.
• Maintain a long-term capacity plan to support equipment and staffing decisions.
• Schedule workflow for each Shop Department based on manufacturing sequences and lead times.
• Track and prioritize material schedules from Keymark.

Shop Liaison

• Provide shop capacity data to Sales to support strategic bidding.
• Offer feedback to Engineering on design and functionality issues observed in production.
• Act as a bridge between Shop, Project Managers, and Engineering to resolve escalated issues and prevent recurrence.

Shop Production Support

• Analyze production specs and shop capacity to identify and report scheduling conflicts.
• Recommend solutions for discrepancies between booked and planned capacity.
• Collaborate with shop leadership to meet production quotas.

Quality Assurance

• Ensure compliance with ASTM C 1401 standards.
• Lead the Quality Control Program and supervise QC staff.
• Document defects, investigate root causes, and implement corrective actions.
• Develop customized QC programs and checklists.
• Assess damaged materials for usability.
• Partner with the Resource Group for Air & Water Performance Testing.

Work Order Release Management

• Coordinate with Engineering on release timelines.
• Maintain and troubleshoot the Release Management System for both engineering and production.
• Oversee the release of work orders to the shop.
• Review bunking details with Production Coordinator, Project Managers, and Field teams.
• Perform other duties as assigned.

Qualifications

• High School Diploma required; Bachelor’s degree in Engineering, Construction Management, or related field preferred.
• Minimum of 5 years’ experience in a fast-paced manufacturing environment.
• Skilled in resolving mechanical and software-related issues.
• Strong understanding of engineered manufacturing processes and products.
• Analytical thinker with a collaborative problem-solving approach.
• Excellent interpersonal skills and a hands-on, shop-floor presence.
• Effective communicator with strong conflict resolution abilities.
• Able to perform under pressure and adapt to changing priorities.
• Detail-oriented with strong organizational and communication skills.
• Proficient in AutoCAD, Microsoft Office, and scheduling/planning software.
• Valid driver’s license and safe driving record.
• Must carry insurance as outlined in the Company Driver Policy.

Pioneer Cladding and Glazing Inc. is an Equal Employment Opportunity Employer and E-Verify Compliant. We maintain a drug-free workplace.

Nurse Practitioner | Surgery - Orthopedic

Location: Plymouth, NH

Employer: CompHealth

Pay: $90 to $110 per hour

Start Date: ASAP

LocumJobsOnline is working with CompHealth to find a qualified Orthopedic Surgery NP in Plymouth, New Hampshire, 03264!

Interested in this assignment? Or maybe you still have not found what you are looking for? Contact one of our specialty-specific recruiters to get access to our vast network of open jobs, including some jobs that never get posted. CompHealth will handle all the details like housing and credentialing for you, and our services are always free to you.

• 4 days per week, 8 am - 5 pm
• Adult and geriatric patients
• Primarily outpatient clinic coverage
• Second call coverage with 3 days on / 3 days off rotation
• OR/first assist experience preferred
• Aspirations, casting, splinting, injections, trigger releases
• Some inpatient consults
• Pre-op and post-op care
• We provide complimentary housing and travel
• We arrange and cover costs for licensing and malpractice
• We simplify the credentialing and privileging process
• Comprehensive benefits package including medical, dental, vision, and a 401(K) plan
• Your personal recruiter handles every detail, 24/7

Ranges shown should be used as an estimate and are affected by many factors including the critical need of the position, your overall experience and qualifications, and other considerations. Rates shown are all-inclusive and combine an hourly base pay with other potential earnings like overtime, call, and holiday pay. Please contact your consultant for details.

About CompHealth

CompHealth is one of the largest healthcare staffing companies in the United States offering permanent, locum tenens, travel and other placements for healthcare providers. Our company dates back to 1979, when two physicians created the locum tenens industry as a way to meet the needs of rural hospitals in desperate need of healthcare professionals. In the years since, we’ve placed providers in hundreds of specialties in temporary and permanent jobs in both rural and urban settings all over the country, serving millions of patients. 

Though every temporary or permanent position is different, our goal is always the same: To match the right job with the right provider. We do that by getting to know you and what’s most important to you. And with more than 1,000 specialized recruiters and in-house licensing, credentialing, travel, and legal teams, we can take care of all the details, whatever the position.

Getting to know you ties back to our belief in putting people first. This includes our healthcare providers, our clients, and our employees. This people-centric culture has been recognized by various award programs, including Staffing Industry Analyst's "Best Staffing Firms to Work For", Modern Healthcare's "Best Places to Work", and Inavero's "Best of Staffing".

To learn more, visit

1714554EXPPLAT

Physician Assistant | Surgery - Orthopedic

Location: Plymouth, NH

Employer: CompHealth

Pay: $90 to $110 per hour

Start Date: ASAP

LocumJobsOnline is working with CompHealth to find a qualified Orthopedic Surgery PA in Plymouth, New Hampshire, 03264!

CompHealth exists to make the locums process easier. Not only will we search for jobs that fit your interests, we'll be here to handle all the details like credentialing, housing, travel arrangements, and so much more. So, relax and get back to helping patients, and let us do the heavy lifting.

• 4 days per week, 8 am - 5 pm
• Outpatient clinic with inpatient consults
• Second call coverage with MD taking first call
• Call rotation: 3 days on / 3 days off
• OR experience preferred in case surgical coverage needed
• Casting, splinting, injections, trigger finger releases
• Pre-op and post-op care experience required
• Adult and geriatric patients
• We provide complimentary housing and travel
• We arrange and cover costs for licensing and malpractice
• We simplify the credentialing and privileging process
• Comprehensive benefits package including medical, dental, vision, and a 401(K) plan
• Your personal recruiter handles every detail, 24/7

Ranges shown should be used as an estimate and are affected by many factors including the critical need of the position, your overall experience and qualifications, and other considerations. Rates shown are all-inclusive and combine an hourly base pay with other potential earnings like overtime, call, and holiday pay. Please contact your consultant for details.

About CompHealth

CompHealth is one of the largest healthcare staffing companies in the United States offering permanent, locum tenens, travel and other placements for healthcare providers. Our company dates back to 1979, when two physicians created the locum tenens industry as a way to meet the needs of rural hospitals in desperate need of healthcare professionals. In the years since, we’ve placed providers in hundreds of specialties in temporary and permanent jobs in both rural and urban settings all over the country, serving millions of patients. 

Though every temporary or permanent position is different, our goal is always the same: To match the right job with the right provider. We do that by getting to know you and what’s most important to you. And with more than 1,000 specialized recruiters and in-house licensing, credentialing, travel, and legal teams, we can take care of all the details, whatever the position.

Getting to know you ties back to our belief in putting people first. This includes our healthcare providers, our clients, and our employees. This people-centric culture has been recognized by various award programs, including Staffing Industry Analyst's "Best Staffing Firms to Work For", Modern Healthcare's "Best Places to Work", and Inavero's "Best of Staffing".

To learn more, visit

1714557EXPPLAT

Position Title Specimen Processing Tech
- Night Shift
- Fri.

- Mon.

Nights
- Full Time Bell Hospital Position Summary / Career Interest: The Specimen Processing Technician is a position within the clinical laboratory and microbiology that is responsible for managing specimens once they arrive in the department and handling multiple pre-analytical variables.

Depending on the area of the lab, this may include, but are not limited to: positive patient identification, correct tube types, specimen conditions and integrity and how they affect laboratory results.

The Specimen Processing Technician accepts samples in the laboratory and performs tasks including releasing orders out of the Hospital Information System (HIS), receiving specimens in the Laboratory Information System (LIS), and processing specimens to include aliquoting and preparation for the automation line.

The specimen Processing Technician troubleshoots specimen and order issues and communicates with care providers across the Health System.

The Specimen Processing Technician working in Microbiology is responsible for performing pre-analytic functions such as: specimen receipt, sterile processing, specimen manipulation including sonication and tissue grinding, determination of appropriate culture media for different specimen types and plating.

The Specimen Processing Technician follows regulatory, accreditation, safety and hospital standards, policies and procedures, and participates in quality assurance and quality improvement activities.

Responsibilities and Essential Job Functions Creates Registration encounters, releases orders out of HIS when indicated; receives samples in LIS; prints barcode labels and affixes labels to specimens.

Completes order entry functions or paperwork as required.

Ensures proper container type, centrifugation, specimen sterility, and transport conditions for specimens.

Ensures positive patient identification, correct specimen collection and handling/transport; performs specimen processing duties and prioritizes based on urgency Ensures the specimen and orders received are appropriate for requested testing.

Prioritizes specimens based on clinical urgency.

- Performs specimen processing duties including but not limited to: aliquoting urine and body fluid samples, supply storage, Kanban supply, inventory monitoring and storing patient samples appropriately.

In Microbiology, uses sterile techniques to handle, manipulate, and inoculate specimens on to culture media, including but not limited to determination of selecting the correct culture media based on specimen, order and protocols, sterile aliquoting, sonification and tissue grinding.

Assists in pathology specimen preservation, by adding formalin to specimens, and/or paging residents or providers as needed.

Fields inquiries and communicates information in written and verbal formats.

Answers the phone and provides customer service to internal and external customers following established standards.

Consults Specimen Processing Coordinator, supervisor or lab leadership when appropriate.

Assists other staff with processing questions or automation line issues.

Assists with training new hires, students, or medical students, if applicable.

Disposes of bio-hazardous materials, chemical waste, sharps and other potentially hazardous materials according to policy and strictly adheres to safety and infection control procedures.

Uses and wears PPE (Personal Protective Equipment) as necessary to perform job duties safely and minimize risk.

Other duties as assigned.

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.

Skills and duties may vary dependent upon your department or unit.

Other duties may be assigned as required.

Required Education and Experience High School Graduate 6 months of experience in a clinical laboratory
- working with biological specimens Preferred Education and Experience Completion of a Phlebotomy program 1 or more years of experience in specimen collection and processing.

Required Licensure and Certification If required by position to be filled, must obtain Department of Transportation and International Air Transportation Association certification within 180 Days Time Type: Full time Job Requisition ID: R-46315 Important information for you to know as you apply: The health system is an equal employment opportunity employer.

Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.

See also Diversity, Equity & Inclusion .

The health system provides reasonable accommodations to qualified individuals with disabilities.

If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Cranemasters is a leading provider of specialized engineering and railroad services, delivering innovative solutions for heavy-lift operations and rail-connected machinery. We are seeking a Mechanical Design Engineer to join our team and help design and optimize cranes, attachments, and related equipment tailored for the rail industry.

This role requires a deep understanding of the unique challenges of railway construction, including heavy lifts, track maintenance, and complex logistics. You will collaborate with a skilled engineering team to create designs that prioritize safety, efficiency, durability, and compliance with industry standards. Key considerations include load capacity, stability, reliability, ease of maintenance, and maneuverability along railway tracks.

Responsibilities include structural analysis, material and component selection, and ensuring equipment performance and safety throughout its lifecycle.

Work Schedule

This position follows a 9/80 work schedule and is primarily based in Chesterfield, Virginia. When supporting the Aftermarket Group, approximately 80% of your time will be at our Richmond location, with one dedicated day per week at Chesterfield headquarters.

As a first responder to the railroad industry, all Cranemasters employees are considered on call for emergency support. Engineering management may request support outside normal hours to meet urgent operational needs.

Key Responsibilities

Product Development

• Design: Develop new crane structures, overhaul existing designs, and create hardware for enhanced functionality. Apply abstract thinking, visualize 3D concepts from 2D drawings, and perform reverse engineering when needed.
• Testing: Validate designs through calculations, modeling, and prototyping. Conduct field testing to simulate real-world conditions, identify issues, and ensure compliance before full implementation.

Aftermarket

• Rebuild Projects: Lead inspections, refurbishments, and rebuilds of high-tonnage cranes and related machinery. Plan and execute repairs and upgrades to meet safety and industry standards.
• Technical Support: Provide technical assistance to customers and internal teams, troubleshoot issues remotely or on-site, and ensure optimal equipment performance.

Production

• Catalog Design Updates: Implement iterative design improvements for standard equipment models. Coordinate releases with management and manufacturing teams based on production schedules.
• Compliance & Delivery: Ensure all builds meet customer specifications and regulatory standards. Complete documentation, testing, and final handoff of equipment.

General Responsibilities

• Problem Solving: Apply critical thinking and collaborate across teams to resolve technical challenges.
• Ownership of Design: Oversee designs through manufacturing and testing phases, adapting quickly to changes.
• Product Knowledge: Maintain expertise in Cranemasters’ equipment and stay current with industry best practices and safety regulations.
• Customer Engagement: Communicate effectively with customers, providing updates and addressing inquiries.
• Quality Assurance: Work with project managers and foremen to uphold quality standards during rebuilds and production.
• Communication: Maintain open dialogue with engineering, manufacturing, and operations teams, providing clear rationale for design decisions.
• Resilience: Respond effectively to dynamic, high-pressure situations during emergency derailment support.
• Documentation: Follow revision control and release guidelines; record calculations, procedures, and results accurately.
• Time Management: Prioritize tasks to meet manufacturing timelines and urgent delivery requirements.

Required Travel

• Approximately 5–10%

Benefits & Perks

• Annual Bonus Program: Eligible to participate in our discretionary corporate bonus program based on company and individual performance.
• Comprehensive Benefits: Effective the first of the month following 60 days of employment.
• Technology Support: A company-provided laptop to keep you connected and productive.
• 9/80 Work Schedule: 10‑hour shift schedule with every other Friday off, supporting work–life balance.
• Paid Time Off: Accrual begins your first week at a rate equivalent to 80 hours per year; PTO available after 90 days of service.

Warehouse Manager, Receiving & Inventory

Austin, TX • Full-Time • On-Site

About El Famoso

El Famoso builds the commerce infrastructure behind culture. Based in Austin, we partner with artists and brands to handle the full stack of modern merchandise and product operations — including e-commerce, fulfillment, production, tour logistics, and customer service.

We work behind the scenes to make sure products move from idea to customer quickly, accurately, and at scale. Our operations combine strong warehouse execution with modern systems and tools that allow us to move fast while maintaining accuracy.

The Role

We’re hiring a Warehouse Manager, Receiving & Inventory to own the inbound side of our warehouse operations.

This role ensures product arrives accurately, gets received cleanly, moves into the building efficiently, and stays organized in a way that supports the rest of the business. You’ll lead the receiving lane while partnering closely with fulfillment, production, and account teams to ensure inventory is where it needs to be, when it needs to be there.

This is a hands-on leadership role for someone who can run inbound warehouse operations while building the systems, processes, and operational clarity that allow the operation to scale. You should be comfortable working inside warehouse management systems and using modern tools, including AI, to improve workflows, reduce manual work, and strengthen inventory accuracy.

What You’ll Do

Receiving & Inbound Operations

• Own the day-to-day receiving process for inbound shipments from vendors, printers, and manufacturers
• Verify counts, SKUs, packaging, and condition of incoming product before it is accepted into inventory
• Oversee staging, labeling, and putaway to keep inbound product moving efficiently
• Identify shortages, damages, or discrepancies and coordinate resolution quickly
• Maintain a clean, organized receiving dock and staging area

Inventory Accuracy & Control

• Ensure inventory is received accurately in ShipHero and internal systems
• Oversee putaway standards, inventory organization, and location accuracy
• Support cycle counts, inventory audits, and discrepancy investigations
• Identify root causes of inventory issues and implement process improvements

Team Leadership

• Manage, train, and develop receiving and inventory-focused warehouse staff
• Set daily priorities and monitor productivity and accuracy
• Support hiring, onboarding, and performance management for the receiving lane
• Coordinate labor needs with fulfillment and warehouse leadership

Systems, Automation & Operational Tools

• Serve as the operational owner for inbound inventory workflows in ShipHero, ensuring products are received correctly and available to fulfillment quickly
• Use to track inbound shipments, operational tasks, and cross-team coordination
• Work with warehouse leadership to improve automation, workflows, and system integrations that reduce manual work and operational bottlenecks
• Identify opportunities to improve inventory visibility, inbound forecasting, and warehouse task management
• Maintain clean and reliable inventory data so fulfillment, production, and account teams have accurate visibility.
• Troubleshoot operational tools and coordinate with internal tech resources when issues arise

Cross-Team Coordination

• Communicate inbound shipment timing and inventory readiness to fulfillment and production teams
• Partner with account managers when incoming inventory affects launches, releases, or client orders
• Maintain and improve SOPs for receiving, inventory handling, and warehouse workflows

What You Bring

Required

• 3+ years of warehouse, receiving, logistics, or inventory operations experience
• Experience supervising or leading warehouse teams
• Strong attention to detail and operational organization
• Experience working inside warehouse management systems (WMS) and related operational software
• Strong computer fluency and ability to learn new operational tools quickly
• Ability to manage multiple priorities in a fast-paced environment
• Clear communication and problem-solving skills

Preferred

• Experience with ShipHero or similar warehouse management systems (WMS)
• Experience using operational tools such as or similar workflow systems
• Comfort using AI tools such as ChatGPT, Gemini, or similar to improve workflows, documentation, or operational processes
• Experience in e-commerce, fulfillment, or high-SKU environments
• Experience managing inbound inventory and receiving operations
• Forklift or warehouse equipment experience

Why El Famoso

• Work with artists and brands that shape culture
• Join a fast-growing company building modern commerce infrastructure
• Help shape warehouse systems and operational processes as the business scales
• Work with a collaborative team that values ownership, initiative, and execution

Location

Austin, TX (On-Site)

Pay: $50,000-$60,000 - Salary

This position is Overnight B Shift 6pm - 6:30am

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio. IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. Were proud to combine the resources of a large company with the values and care of a family-run business.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Conduct railcar and train movements; signal crew members for movement of the engine or train using lantern, hand, and/or flag signals or radio to indicate when to start, stop, back up, or set or release air brakes

• Observe, interpret, and relay arm, lantern or radio signals and all other indications affecting movement of a train

• Operate track switches (visually check switch condition and direction) to change the direction of the engine or cars within yard limits or on the main railroad; apply or release hand brakes to switch or perform other duties

• Inspect the condition of the train and equipment in movement and while stationary

• Couple air connections between railcars and railcar movers when making up trains

• Assist with other projects and perform other duties as assigned

• Ensure compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA)

• Monitor track conditions and report any issues

• Perform ER checks utilizing technology in the form of a tablet and/or computer for all arriving and departing trains

• Follow OSHA safety standards and wear required PPE

• Applicants must be at least 18 years of age and legally eligible to work in the United States.

• Ability to utilize technology in the form of a tablet and/or computer

• High school/GED education completed, higher education is a plus

• Must be able to lift/push/pull at least 50 pounds

• Minimum 1 year of rail conducting experience

• Able to work in an outdoor environment on a constant basis while being exposed to variable weather conditions, temperatures, chemicals, dust, fumes, smells, and loud noises.

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio! IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. Were proud to combine the resources of a large company with the values and care of a family-run business.

• Conduct railcar and train movements; signal crew members for movement of the engine or train using lantern, hand, and/or flag signals or radio to indicate when to start, stop, back up, or set or release air brakes
• Observe, interpret, and relay arm, lantern or radio signals and all other indications affecting movement of a train
• Operate track switches (visually check switch condition and direction) to change the direction of the engine or cars within yard limits or on the main railroad; apply or release hand brakes to switch or perform other duties
• Inspect the condition of the train and equipment in movement and while stationary
• Couple air connections between railcars and railcar movers when making up trains
• Assist with other projects and perform other duties as assigned
• Ensure compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA)
• Monitor track conditions and report any issues
• Perform ER checks utilizing technology in the form of a tablet and/or computer for all arriving and departing trains
• Follow OSHA safety standards and wear required PPE

• Applicants must be at least 18 years of age and legally eligible to work in the United States.
• Ability to utilize technology in the form of a tablet and/or computer
• High school/GED education completed, higher education is a plus
• Must be able to lift/push/pull at least 50 pounds
• Minimum 1 year of rail conducting experience
• Able to work in an outdoor environment on a constant basis while being exposed to variable weather conditions, temperatures, chemicals, dust, fumes, smells, and loud noises.

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.

Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed.

Engagement and Development:

• Instills ChenMed values and behaviors
• Builds culture and strong engagement
• Promotes team member retention
• Provides clear onboarding expectations
• Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members

Operational Excellence:

• Consistently executes the core model and follows the Center Playbook procedures
• Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization
• Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members
• Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients

Scheduling Optimization:

• Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled
• Top 40 and risk score 70+ patients scheduled at least bi-weekly
• IP/ER discharge follow-up scheduled immediately with daily follow-up
• Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed

• Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success.
• As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff.

Front Desk Ambassador:

• Helping patients in and out of their vehicles
• Opening the door
• Checking in on patients who have been waiting longer than 10 minutes. Give them updates.
• Engaging patients and Overall Patient Experience
• Mary's Cafe being up front and accessible to patients and always stocked

• Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective action plans when needed.
• Serves as first point of contact and resolution for escalated patient issues/concerns/disputes.

• Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner.
• Reviews ENS notifications and ensure patients receive follow up from their Care Teams.
• Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.
• Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline.
• Troubleshoots Dashboard, phone, and computer issues.
• Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.

Other responsibilities may include:

• Fills in for Care Facilitator as needed for scheduled and unscheduled absences.
• Cover various Front Desk tasks and duties in line with business needs
• Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours.
• Performs other duties as assigned and modified at manager's discretion.

• Strong business acumen and acuity
• Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
• Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
• Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
• Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results
• Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
• Skilled in operating phones, personal computers, software and other basic IT systems
• Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
• Spoken and written fluency in English

• High school diploma or GED equivalent required
• Ability to lead and coach teams to drive positive outcomes and excellence
• Some college coursework preferred
• A minimum of 3 years' work experience in a medical facility required
• BLS for Healthcare Providers certification desired

Pay Range: $19.6 - $27.99 Hourly

Employee Benefits