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Role - Sr Servicenow Solution Architect
Location—Chicago, IL - Hybrid 6 days in a month
Contract Role
Only W2 profiles
Job Description
POSITION SUMMARY:
The Senior Solution Architect – ServiceNow is a senior-level technology leader responsible for setting the strategic vision and architectural direction for the ServiceNow platform across the organization. This individual will define how to best leverage ServiceNow to deliver business value, improve operational efficiency, and reduce total cost of ownership (TCO).
The ideal candidate is a highly skilled technical expert and visionary who can translate complex business requirements into scalable, secure, and sustainable platform solutions. They will drive platform governance, integration strategies, and architecture standards while collaborating with cross-functional teams and other enterprise architects to ensure a cohesive, connected IT ecosystem.
CORE JOB RESPONSIBILITIES:
- Define and lead the ServiceNow platform vision and strategy to align with enterprise goals and evolving business needs.
- Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps, App Engine) ensuring scalability, maintainability, and integration with broader enterprise systems.
- Act as a trusted advisor and subject matter expert on ServiceNow capabilities, platform governance, and architectural best practices.
- Establish and enforce platform standards, guardrails, and frameworks to ensure consistent, secure, and high-quality implementations.
- Collaborate closely with business and IT stakeholders to gather requirements, assess current state, and design target state solutions.
- Drive platform maturity and innovation by identifying new modules, capabilities, and enhancements aligned with business priorities.
- Lead the evaluation, design, and implementation of new ServiceNow features, upgrades, and integrations.
- Ensure that data models, workflows, and user experiences are consistent, reusable, and optimized.
- Provide technical oversight to development teams and support project delivery across multiple ServiceNow workstreams.
- Partner with other Solution Architects to ensure the ServiceNow platform integrates effectively within the broader enterprise architecture.
- Define and evolve methodologies, processes, and tooling for platform design, delivery, and governance.
- Monitor technology trends, platform roadmaps, and emerging practices to recommend innovative uses of ServiceNow to the business.
REQUIREMENTS FOR CONSIDERATION
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field. Advanced degree or certifications preferred.
- 7+ years of experience in IT architecture, design, and development roles.
- 5+ years of experience architecting and delivering solutions on the ServiceNow platform.
- Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, App Engine).
- Proven experience designing scalable, secure, and maintainable platform architectures.
- Demonstrated success in leading platform strategy, governance, and roadmapping efforts.
- Knowledge of integration patterns and experience with REST, SOAP, MID Servers, and other integration methods.
- Experience working in agile and DevOps environments.
- Excellent communication, presentation, and stakeholder engagement skills.
- Strong leadership and influencing capabilities, with the ability to drive alignment across diverse teams and levels.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications strongly preferred.
Experience in large-scale enterprise environments; retail or multi-business unit experience is a plus.
Thanks,
Rahul Gupta
Direct : (732) 743-7543
ADP is hiring a Senior Director of Strategy for Compliance Solutions. This position is part of the Corporate Strategy team that supports ADP's Compliance Solutions business. Compliance Solutions provides a suite of payroll and tax compliance offerings, along with payments and money movement services. These businesses are major growth areas for ADP, focused on creating and delivering innovative software, services, and payments solutions for ADP clients.
The successful candidate will partner closely with ADP executives to create and continually improve our overall Compliance Solutions strategy. This person will lead the development of new strategic initiatives focusing on both growth opportunities and operational enhancements for the business. They will also work closely with ADP executives on the ongoing execution of strategic initiatives. The role reports to the DVP of Strategy and Business Development for Compliance Solutions and is based in San Dimas, CA.
Responsibilities:- Serve as a trusted advisor to senior business unit leaders and work collaboratively with their teams to identify, define, and plan critical strategic initiatives
- Identify, develop and drive long-term strategies based on fact-based analyses, focusing both on growth opportunities and operational initiatives for the Compliance Solutions portfolio
- Conduct in-depth market assessments to identify opportunities and risks.
- Partner with business units and functions (e.g., Sales, Implementation, Service, etc.) to develop business strategies for expansion into new products and services
- Lead and drive strategy projects and initiatives
- Perform other related duties as assigned (e.g., financial analyses, presentations, operational assessments etc.)
- Bachelor's degree (MBA preferred)
- 7+ years' experience (3+ years post-MBA) in a strategy consulting firm (e.g. BCG, McKinsey, Bain, PWC, Deloitte) or an internal Corporate Strategy role within a F500 company, having achieved at least a team manager level.
- Experience developing and evaluating strategies: identifying and framing issues, developing hypotheses, conducting market research and analyses to test key hypotheses, developing execution plans
- Known as a strong problem solver and strong presentation skills, including ability to distill complex information into key actionable insights
- Strong analytical skills (financial modeling, basic statistics, regression analyses, etc.)
- Exceptional oral and written communication skills
- Highly collaborative, with ability to influence and lead cross-functional teams
- Ability to influence senior leader stakeholders and lead cross-functional teams
- A person who thinks and acts at an executive level
- Ability to travel between 20-30% depending on specific projects
- MBA and/or other advanced degree (e.g., PhD, MD, JD)
- Consulting firm experience (either pre- or post- MBA)
- Experience with enterprise software, business services, and/or financial services industries
SpaceKnow provides transparency to global changes and trends by combining the world's largest collection of satellite imagery with a proprietary artificial intelligence engine. Our vision is to index the physical world and empower users with near-real time large-scale analysis to drive decision making.
We are looking for a Head of Business Development to strengthen our Nowcasting Solutions team, who is passionate about finding new opportunities and winning business.
What We Offer:
- Our compensation package includes highly competitive salary & commission plan
- Ability to work remotely
- Ability to develop within the company and shape our growth strategy
- Manage the whole sales process from the beginning to the end, including qualifying new leads, identifying prospects, creating advocates for our products and constantly assisting them find answers to their key questions by collaborating closely with our research and data product teams.
- Prepare and deliver powerful, persuasive sales presentations and proposals that effectively demonstrate the value proposition of SpaceKnow solutions
- Work closely with the Product and Project Team in delivering current programs, ensuring customer satisfaction and up-sell/cross-sell opportunities
- Contribute to marketing activities (content publishing, contribution to blog and social media management) to strengthen the SpaceKnow brand and generate inbound leads for all SpaceKnow products and services
- Reports to Vice-President, Commercial Solutions
Person Specification:
- Enthusiastic, motivated and conscientious individual eager to work as part of a dynamic, ambitious team
- Understands, wants to learn and communicate about complex technical products
- Competence and proven track record in preparing and delivering impactful presentations and proposals (Office, GSuite)
- Eagerness to build and maintain excellent relationships with colleagues, partners, customers and end users
- Ability to work under pressure and to deadlines, adapting flexibly to bid timeframes and business priorities
- Understanding of marketing and sales tools and principles
- Very good communication skills, both verbal and written
- Some experience selling a new product or service and complex technical products to new customers
- A team player and are motivated by the company's success, not just your own
- Excited about the integration of data into strategic decision making
Joining Spaceknow, you will join a young team of talented and highly motivated people who strive to make an impact on the world but also have fun along the way.
Our mission is to make specialty care more accessible, efficient, and equitable by improving operations at community care organizations, infusion centers, and specialty providers.
Job Overview: We are seeking an experienced commercial leader to drive growth of pharmaceutical rebate and drug cost management solutions across pharmacy benefit managers (PBMs), health plans, and other payer stakeholders.
This individual will combine deep rebate domain knowledge, payer-facing sales experience, and operational fluency to engage sophisticated buyers and support complex, data-driven sales cycles.
This role requires credibility with senior stakeholders, the ability to articulate rebate economics clearly, and a practical understanding of how rebate programs function operationally from contracting through reporting and settlement.
Responsibilities: Your key responsibilities will include: Sales & Business Development Lead sales efforts for rebate and drug cost management services targeting PBMs, health plans, and payer-adjacent organizations (e.g., TPAs, integrated delivery networks, specialty managers) Develop and manage a robust pipeline, from initial outreach through contract execution Navigate multi-stakeholder, consultative sales processes with executive, clinical, pharmacy, and finance audiences Position solutions that address manufacturer rebate optimization, net cost transparency, drug cost containment strategies, and regulatory and market-driven rebate pressures Rebate & Market Expertise Demonstrate internally and externally a strong working knowledge of Pharmaceutical manufacturer rebates (commercial and government), rebate contracting structures, rebate aggregation and allocation, and gross-to-net dynamics Speak fluently about how rebates flow operationally including data capture and eligibility, validation, and reporting and reconciliation Client Engagement & Solutioning Partner with internal teams (analytics, operations, product) to tailor solutions to client needs Translate complex rebate and drug-cost data into clear, compelling value propositions Support client presentations, lead and own RFP responses, and strategic discussions Serve as a trusted advisor to customers on rebate strategy and market dynamics Qualifications: To excel in this role, you should possess the following qualifications: 5 to 8+ years of experience in one or more of the following: Selling rebate solutions, PBM sales or consulting, health plan pharmacy or rebate strategy, drug cost management, pricing, or analytics Relationships with regional and national consulting firms that advise target segment customers and routinely run RFPs and market checks on behalf of PBMs and health plans that outsource rebates and drug cost management services Experience leading and managing individuals Direct experience selling into PBMs and/or health plans Demonstrated understanding of pharmaceutical manufacturer rebates Strong presentation and communication skills, including executive-level discussions Solid analytical aptitude with the ability to interpret and explain data-driven insights Proven ability to manage complex, long-cycle enterprise sales Education: Bachelor’s degree or relevant experience is required.
Job Benefits: Health, Dental, Vision, Life, 401k, Paid Time Off.
Location: Remote with limited travel to client locations, internal business meetings, and other locations as needed.
Cellebrites AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy.
Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrites digital forensic and investigative solutionsavailable via cloud, on-premises and hybrid deploymentsto close cases faster and safeguard communities.
To learn more, visit us at , and find us on social Position Overview: As a Pre-Sales Solutions Engineer, you aim to lend your technical proficiency to the sales account team throughout the sales journey.
This contribution is vital for amplifying growth and securing the successful introduction of Cellebrites comprehensive digital intelligence solutions to law enforcement agencies across the Eastern territory.
This role demands extensive travel (50-75% of the time) and will directly report to the regional manager of Solutions Engineering for State and Local Government East.
To ensure success, seamless cooperation with the R&D, Product Business Management, Customer Success Management, Technical Customer Support, and Marketing teams is essential.
Foster relationships with potential and existing clients to actively determine current and prospective customer technology needs and gain a deep understanding of their product requirements.
Collaborate effectively with Account Executives to create and uphold account strategy plans, spotlighting newfound opportunities for expansion.
Establish yourself as a dependable technical consultant for Cellebrite's clients by: Equip customers with a thorough understanding of Cellebrite's solutions portfolio and industry trends to propel their objectives.
Showcasing the technical benefits, cost-effectiveness, and operational enhancements of our solutions.
Collect feedback and effectively relay it to the corresponding internal teams.
Attend educational workshops, review professional literature, build personal networks, and engage in professional groups to stay updated professionally and technically.
Document customer interactions and escalate issues as required.
Organize and host discovery workshops with key strategic clients to identify workflow inefficiencies and amplify the value of our existing solutions.
Deliver a tailored strategy to aid decision-making within these organizations.
Represent the company at industry trade shows and conferences to promote the value of Cellebrite's newest solutions and technologies.
Foster a collaborative environment by working in unison with your Solutions Engineering peers.
Maintain competitive awareness and provide competitive differentiation during sales engagements.
Office Location: Remote Holds a bachelor's degree or possesses equivalent practical experience.
Prior experience collaborating with or working in Law Enforcement, Federal, or Military organizations is advantageous.
Strong knowledge of mobile/computer forensics tools, methodologies, and best practices.
Be able to discuss, display, or relate to LEO Investigator skills such as: Understanding forensic techniques and how to apply them to gather evidence in an investigation.
Noticing subtle details that might be crucial to solving a case.
Ability to analyze complex information, identify patterns, and solve problems logically.
A minimum of four years in Customer Success, Solutions Engineering, or Public Safety leadership.
Broad background in Information Technology
- Familiarity with Windows/Linux environments, networking, SaaS, PaaS, IaaS, and storage systems Exceptional skills in public speaking and presentation Robust abilities in business analysis Proven leadership capabilities across various functions PIa5f1ad3ef5b9-3817
SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
As a Solution Manager for Referrals and Community Care, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.
In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Qualifications
- 5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
- Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
- Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
- Experience supporting solution experts and solution advisors in translating functional requirements.
- Ability to collaborate on ticket management activities.
- Experience supporting user acceptance testing and functional testing activities.
- Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
- Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
- Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).
- Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.
- Direct experience with Electronic Health Record (EHR) systems.
- Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.
- Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.
- Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.
- Prior experience working within a large, complex public sector or enterprise environment.
Education:
Bachelor’s Degree
Preferred Qualifications
- Experience with Cerner Millennium, specifically Referrals and Community Care.
- Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.
- Familiarity with public sector or large enterprise processes, terminology, and culture.
- Experience supporting enterprise rollout initiatives and continuous improvement processes.
- Experience coordinating with training, change management, and interface teams.
$117,000 - $127,000 a year
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About ConnectUs
ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.
Role Overview
The Account Manager – Customer Growth & Retention plays a dual role:
- Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
- Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.
This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.
Key Responsibilities Account Management & Customer Success
- Serve as the primary point of contact for assigned customers following initial onboarding.
- Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
- Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
- Monitor service performance, SLAs, and client satisfaction to ensure continued success.
Account Growth & Upselling
- Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
- Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
- Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
- Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.
Dormant Account Re-Engagement
- Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
- Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
- Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
- Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.
Service Delivery & Issue Resolution
- Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
- Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
- Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.
Reporting & Insights
- Provide regular reports on account activity, growth opportunities, and re-engagement progress.
- Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
- Deliver insights that help customers reduce costs and optimize device operations.
Key Traits
- Proven ability to build trust and grow relationships with existing customers.
- Strong sense of ownership, accountability, and results orientation.
- Excellent communication and listening skills with a proactive approach.
- Comfort with outbound outreach and re-engagement activities.
- Organized, data-driven, and adept at using CRM tools.
- Passionate about helping customers succeed while achieving measurable revenue impact.
Performance Metrics
- Revenue growth from existing accounts
- Number of dormant accounts reactivated
- Upsell and cross-sell conversion rates
- Customer satisfaction (NPS, QBR feedback)
- Responsiveness and retention rate
Company Overview:
DataOne Systems is a leading provider of EF&I (Engineering, Furnishing, and Installation) services and high-quality cable manufacturing solutions. We specialize in delivering end-to-end infrastructure solutions that support the telecommunications, data, and power industries. Our commitment to excellence, innovation, and customer satisfaction drives our success, and we're looking for a dynamic Sales Representative to join our team.
Position Overview:
The Sales Representative will be responsible for driving sales and revenue growth by identifying and pursuing new business opportunities, building strong relationships with clients, and promoting our comprehensive range of products and services. This role requires a deep understanding of the telecommunications and cable manufacturing industries, as well as a proven track record in sales.
Key Responsibilities:
- Sales Strategy Development: Develop and execute a strategic sales plan to achieve sales targets and expand our customer base for EF&I services and cable manufacturing solutions.
- Client Relationship Management: Establish and maintain strong relationships with existing clients while identifying and cultivating new business opportunities within the telecommunications, data, and power sectors.
- Product Knowledge: Maintain a thorough understanding of our services and cable manufacturing products, including technical specifications, industry applications, and competitive advantages.
- Proposal Preparation: Prepare and present customized proposals, quotes, and sales presentations to potential clients, addressing their specific needs and requirements.
- Negotiation and Closing: Lead contract negotiations, ensuring favorable terms and conditions for the company while meeting the client's expectations. Successfully close sales deals to meet or exceed sales targets.
- Market Research: Stay updated on industry trends, market conditions, and competitor activities to identify emerging opportunities and threats.
- Collaboration: Work closely with internal teams, including engineering, project management, and production, to ensure successful delivery of projects and customer satisfaction.
- Reporting: Provide regular sales reports, forecasts, and updates via Salesforce to VP of Sales and senior leadership team.
Qualifications:
- Experience: Minimum of 5 years of sales experience in EF&I services, telecommunications, cable manufacturing, or related industries.
- Education: Bachelor’s degree in Business, Engineering, Telecommunications, or a related field is preferred.
- Skills:
- Strong understanding of EF&I services and cable manufacturing processes.
- Proven ability to develop and maintain long-term client relationships.
- Excellent negotiation, communication, and presentation skills.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Proficiency in CRM software and Microsoft Office Suite.
- Travel: Willingness to travel as needed to meet with clients and attend industry events.
Onsite Monday-Thursday, Remote Fridays. About 25% travel
Our company is expanding our Data Center Build & Critical Environment practice, and we’re looking for a Data Center/Construction Solution Architect who can bridge the gap between business needs and physical data center realization.
In this role, you will architect services to produce high availability, high density, and construction-ready solutions across power, cooling, white space, and life-safety systems. You’ll guide clients through complex infrastructure decisions, lead technical scope development, partner with engineering and construction teams, and ensure the services you design perform as intended through commissioning and handover.
If you enjoy shaping mission critical environments, influencing system topologies, and pushing data center capabilities forward—this is the role.
Requirements:
•Bachelor’s or Master’s degree in Mechanical or Electrical Engineering, Industrial Engineering, or Construction Management.
•5+ years in data center design, mission critical construction, critical facilities engineering, or commissioning, preferably in hyperscale or colocation data centers.
•Strong understanding of UPS systems, switchgear, generators, chilled water/DX cooling, containment, fire & life safety, and high density/GPU cooling trends.
•Familiarity with Tier standards, TIA 942, ASHRAE TC 9.9, NFPA codes, and data center design and operational best practices.
•Ability to develop and defend CAPEX/OPEX models, evaluate vendor bids, and write detailed technical SOWs.
- •Skilled at simplifying complex engineering decisions for non-technical leaders and driving alignment across multiple stakeholders.
SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
As a Solution Manager for Registration, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.
In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.
Here is what you need:
Bonus if you have:
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Qualifications
5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
Experience supporting solution experts and solution advisors in translating functional requirements.
Ability to collaborate on ticket management activities.
Experience supporting user acceptance testing and functional testing activities.
Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).
Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.
Direct experience with Electronic Health Record (EHR) systems.
Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.
Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.
Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.
Prior experience working within a large, complex public sector or enterprise environment.
Education:
Bachelor’s Degree
Preferred Qualifications
Experience with Cerner Millennium, especially Registration.
Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.
Familiarity with public sector or large enterprise processes, terminology, and culture.
Experience supporting enterprise rollout initiatives and continuous improvement processes.
Experience coordinating with training, change management, and interface teams.
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
