What Does A Senior Technical Program Manager, DO Jobs in Usa

Position Summary:

The Senior Real Estate Manager supports the ResponsiveEd/Blue Learning Real Estate Department in both strategic and operational functions across our growing real estate portfolio. This role contributes to site selection, transactions, lease administration, internal project coordination, and property management activities. The ideal candidate has strong market evaluation skills, deep knowledge of commercial real estate processes, and the ability to manage deal flow while ensuring departmental processes and standards are followed. This role requires consistent collaboration with internal departments, external brokers, landlords, and consultants.

Duties and Responsibilities:

• Support expansion and relocation efforts by identifying, researching, and evaluating

target markets, zoning requirements, and municipal regulations.

• Partner with internal stakeholders, developers, and brokers to identify, evaluate, and

acquire suitable land and building locations for schools.

• Assist with travel-based site reviews, tours, and market evaluations as needed.

• Help ensure department processes, workflows, and documentation standards are

followed across all transactions and portfolio activities.

• Assist with internal project coordination for real estate initiatives, including scheduling,

document routing, and aligning tasks within the department.

• Help manage deal flow by tracking active transactions, monitoring progress, and

supporting required follow-up with brokers, landlords, and internal teams.

• Prepare real estate committee materials, including site packages, financial summaries,

and transaction recommendations.

• Draft and negotiate real estate documents including letters of intent, purchase

agreements, lease agreements, amendments, renewals, and terminations.

• Abstract critical lease terms, clauses, and key dates; maintain internal databases,

trackers, and departmental reports.

• Track lease expirations, option periods, renewal deadlines, and key deliverables using

company systems to support timely decision-making.

• Mentor Real Estate Managers and assist the Director of Real Estate in departmental

operations, portfolio oversight, and transaction execution.

• Serve as a point of contact with landlords, tenants, and vendors to resolve lease

compliance issues, property repairs, and other property management matters.

• Assist in monitoring and managing the existing real estate portfolio, including

occupancy, compliance, and landlord communications.

• Assist in reviewing, reconciling, and approving annual CAM (Common Area

Maintenance) and operating expense statements.

• Assist with coordinating and filing official documents with local, state, and federal

entities, as required.

• Track and manage tax exemption processes and related documentation.

• Support internal departments with document review, legal coordination, and real

estate-related inquiries.

• Participate in special projects assigned by the Director of Real Estate.

• Perform other administrative or department-related duties as assigned.

Required Knowledge, Skills, and Abilities (KSAs):

• Demonstrated knowledge of corporate real estate principles, including site selection,

leases, acquisitions, and dispositions.

• Working knowledge of mapping, zoning, and demographic analysis tools.

• An understanding of lease administration, property management, and real estate

documentation and workflows.

• Strong understanding of contract terms, commercial leases, purchase agreements, and

real estate terminology.

• Proven ability to manage multiple projects and deadlines with accuracy and attention

to detail.

• Effective written and verbal communication skills, with the ability to summarize and

present real estate concepts clearly.

• Functional proficiency with office and real estate software (e.g., Microsoft Office,

Google Sheets, Google Drive, Smartsheet, Occupier, CoStar), and document

management platforms.

• Ability to coordinate effectively across internal departments.

• Highly organized and able to track projects, transactions, and key deliverables across

multiple systems.

Education and Experience:

• Bachelor’s degree in real estate, business, or a related field, or equivalent professional

experience.

• Minimum of 5-7 years of experience in corporate real estate (tenant or owner side

preferred).

Additional Information:

• Work Type: 100% in-office when not traveling

• Location: Corporate Dr., Lewisville, TX

• Schedule: Monday–Friday, 8:00 a.m. to 5:00 p.m.

• Travel: Required as necessary

• Reports To: Director of Real Estate

Senior Wholesale Account Manager - IN OFFICE ( West-Hollywood)

Luxury Jewelry

Full-time | In office

SHAY Jewelry is a luxury fine jewelry brand founded by a mother daughter duo and known for bold design, exceptional craftsmanship, and a strong global wholesale presence. For over two decades, SHAY has been stocked by leading retailers worldwide and worn by collectors who value both edge and elegance.

We are seeking a Senior Wholesale Account Manager to own and run our wholesale business end to end. This is a hands on, individual contributor role with real responsibility, autonomy, and growth potential. You will work closely with the founder and internal team to manage existing accounts, drive reorders, and support thoughtful wholesale growth.

This role is ideal for someone who wants full ownership without layers, enjoys being close to the business, and thrives in a founder led environment.

What you will own

• Manage all wholesale accounts domestically and internationally
• Serve as the primary point of contact for wholesale partners
• Drive sell through, reorders, assortments, and account strategy
• Data entry
• Build strong relationships with buyers and in store sales teams
• Lead market appointments, trunk shows, trainings, and follow ups
• Oversee the full order lifecycle from placement through delivery
• Partner with logistics to ensure smooth fulfillment and inventory reconciliation
• Collaborate with marketing and product teams on launches and key initiatives
• Analyze wholesale performance and provide clear insights and recommendations
• Identify smart opportunities for account growth and market expansion
• Represent SHAY Jewelry in a polished and professional manner at all times

Who you are

• 5+ years of experience in wholesale sales or account management within luxury, fashion, or fine jewelry
• Comfortable owning accounts independently without a large team
• Commercially minded with strong instincts around what sells and why
• Highly organized, proactive, and detail oriented
• Polished communicator who builds trust quickly
• Confident working directly with founders and senior leadership
• Strategic thinker who also executes and follows through
• Comfortable in a fast paced, entrepreneurial environment

Experience & skills

• Strong understanding of wholesale operations and retailer expectations
• Experience managing order lifecycles, reorders, and account logistics
• Familiarity with major retailer requirements including UPC and EDI
• Experience with Logicmate preferred but not required
• Advanced knowledge of Google Suite
• Willingness to travel as needed for markets, trainings, and client meetings

Why SHAY

• Opportunity to run wholesale at a growing luxury brand
• Close collaboration with the founder
• Real influence on the business
• Room for the role to grow and evolve over time
• Supportive, collaborative, and creative environment
• 401k 
• Health insurance 

Compensation

Competitive base salary plus commission or performance bonus, based on experience

Estimated range: $85,000–$120,000 

Location

West Hollywood

Full-time | In office

Sr Program Manager – Semiconductor Manufacturing & Supply Chain Decarbonization

IntePros is seeking a Sr Project Manager to identify, structure, and deploy projects that reduce emissions across semiconductor manufacturing and supply chain operations, supporting climate commitments.

This role will lead cross-functional initiatives focused on decarbonization, operational innovation, and measurable emissions reductions while partnering with engineering, procurement, operations, and sustainability teams.

Primary Responsibilities

• Identify emissions reduction opportunities across semiconductor manufacturing and supply chains
• Develop business cases, ROI analysis, and implementation roadmaps for decarbonization initiatives
• Lead innovation projects from concept through execution, ensuring on-time and on-budget delivery
• Coordinate cross-functional teams across engineering, operations, procurement, and sustainability
• Serve as a subject matter expert on semiconductor manufacturing processes and emissions sources
• Build relationships with suppliers, manufacturing partners, and technology providers
• Establish KPIs, dashboards, and reporting frameworks to measure project and emissions impact
• Document outcomes and prepare final program reporting

Required Qualifications

• 7+ years of experience in project management, innovation, or operations within semiconductor manufacturing or supply chain environments
• Strong knowledge of semiconductor manufacturing processes
• Experience leading complex innovation or operational improvement projects
• Excellent stakeholder management and analytical skills
• PMP, Lean Six Sigma, or similar certification
• Ability to work independently and deliver impact quickly in a contract role

Preferred Qualifications

• Experience with sustainability or decarbonization initiatives in semiconductor or electronics manufacturing
• Knowledge of Scope 1, 2, and 3 emissions
• Familiarity with frameworks such as GHG Protocol, SBTi, or CDP
• Background in semiconductor engineering, materials science, or advanced manufacturing

Role Impact

• This role will drive immediate, measurable impact on semiconductor decarbonization initiatives during a critical 12-month period leading up to 2030 climate targets.

Executive Assistant to the CEO / Senior Executive Operations Manager

Who We Are

Located in Melville, New York, Gerber Tours is a leading provider of high-quality Student travel programs. Our mission is to expertly create travel and performing arts programs that educates and inspires students, ignites their passions, and creates impactful lifelong memories. As the parent organization to American Classic Tours & Music Festivals, My Dance Dreams, and Contemporary Tours, we execute a vision of forever changing how every student sees the world around them.

We work in a fun, friendly and flexible environment filled with people who work diligently to make sure every program is unique and life-changing for our traveling students and educators. Our commitment to our culture and team members is just as important as our commitment to offering immersive, educational and inspiring opportunities for students. Gerber Tours is led by a seasoned executive team with decades of experience in the travel industry, demonstrating the strength of our culture, leadership stability, and long-term investment in our organization. Gerber Tours provides continuous learning opportunities and career growth for employees.

Job Description

Are you energized by bringing order to complexity and turning ideas into action?

Gerber Tours is seeking a highly capable Executive Assistant to the CEO / Senior Executive Operations Manager to serve as a true force multiplier for our CEO. This is not a traditional administrative role. This position is for someone who thrives on ownership, judgment, and follow-through—and who wants to play a central role in how the company operates day to day.

In this role, you will run the operating system of the CEO’s office: managing priorities, protecting time, ensuring follow-through on key initiatives, and acting as a trusted partner in execution. You’ll work closely with leadership, manage communication flow, and make sure that what gets discussed actually gets done. This role is ideal for a senior-level executive assistant or operations-minded professional who enjoys being in the center of the action and is ready to take on meaningful responsibility.

Work Location:

• This position is fully in-office for the first six months. After six months, the role is eligible for one remote day per week, in alignment with company policy.

Key Responsibilities:

Executive & Calendar Management

• Own and manage the CEO’s calendar, ensuring priorities, meetings, travel, and focus time are aligned with company goals.
• Evaluate, prioritize, and anticipate scheduling needs, conflicts, and follow-ups to keep the CEO operating at peak effectiveness.
• Anticipate scheduling conflicts, preparation needs, and follow-ups before they become issues.

Inbox & Communication Management

• Manage the CEO’s inbox and communication flow, including prioritization, drafting responses, and tracking follow-ups.
• Serve as a key liaison between the CEO and internal and external stakeholders with professionalism and discretion.

Meeting & Travel Support

• Prepare meeting materials, attend select meetings, capture decisions and action items, and drive follow-through.
• Coordinate domestic and international travel and manage expense reporting for the CEO and Executive Team.

Execution, Follow-Through & Accountability

• Track and drive execution of CEO-led initiatives, ensuring commitments are met and priorities stay on schedule. (e.g., quarterly employee assessments).
• Maintain visibility into deadlines, deliverables, and leadership accountability across the organization.

Operations & Administrative Excellence

• Maintain organized records, files, and documentation while supporting leadership meetings, company events, and special projects.
• Identify and implement improvements to workflows, communication, and operational efficiency while handling sensitive information with discretion.

Qualifications:

• 5+ years of experience supporting a senior executive, founder, or CEO in a fast-paced environment.
• Proven ability to manage complex calendars, competing priorities, and high-volume communication.
• Strong judgment and the confidence to prioritize, push back, and make recommendations when appropriate.
• Demonstrated experience tracking initiatives and ensuring follow-through without being asked.
• Exceptionally organized, detail-oriented, and reliable.
• Strong written and verbal communication skills.
• High level of discretion, emotional intelligence, and professionalism.
• Comfortable working in-office and being a visible presence within the organization.
• Experience in operations, project coordination, or a Chief of Staff–adjacent role is a plus.

Salary Range: $85,000 – $110,000

What Success Looks Like in This Role:

• The CEO’s days are organized, intentional, and focused on the highest-impact work.
• Meetings lead to clear action and consistent follow-through.
• Initiatives don’t stall after being discussed.
• Communication is streamlined, priorities are clear, and execution improves across the organization.
• The CEO gains meaningful leverage, clarity, and bandwidth.

Summary

Nevada GrantLab collaborates with local nonprofits to build capacity and unlock resources that empower our communities to thrive. The Senior Technical Assistance Advisor will develop and provide expert assistance and coaching that helps organizations strengthen their impact, operations and sustainability. 

What You Will Do

Leverage experience to work directly with a wide range of Las Vegas-area nonprofits to help clarify and implement organizational strategies. As an example, you may work closely with a nonprofit founder to assess the core capacities of the organization, identify 2-3 key growth opportunities, develop an actionable plan to address the opportunities, then provide ongoing implementation support for 12 months. As a result of your assistance, the organization will achieve concrete, measurable results and build capacities for future growth.

Additionally, you will work collaboratively with the Director and other team members to identify best practices and promising approaches to develop, pilot, implement, evaluate and continuously improve GrantLab’s technical assistance services. You will join GrantLab at an integral time in our technical assistance program’s evolution and have a meaningful opportunity to contribute your experience and expertise.

Partner Services Responsibilities (85%):

• Facilitate organizational assessments - using industry-standard assessments such as the Core Capacity Assessment Tool (CCAT®) and/or internally developed approaches - that help partners identify and understand their unique growth opportunities and priorities.  
• Work closely with nonprofit leaders and teams to develop actionable strategies and implement plans that address their unique circumstances and objectives. 
• Support strategy implementation through ongoing coaching and hands-on assistance. 
• Create excellent partner experiences, including onboarding, scoping, project management, and post-completion engagements.
• Prepare and deliver training and other presentations to groups of various sizes, backgrounds, and experience levels. 
• As needed, source and collaborate with local and national experts to provide specialized technical assistance support (e.g., financial analysis, program evaluation, etc.). 

Program and Project Administration Responsibilities (15%):

• Continuously develop and improve processes and programs to increase effectiveness and efficiency. 
• Collect, analyze, and manage key program and project data such as service utilization, partner retention, evaluations, outcomes, budgets, etc.  
• Perform project management functions, including budget preparation and monitoring, grant and other program reporting, etc.
• Work cross-functionally to align with and leverage GrantLab’s other programs so that community partners receive comprehensive, seamless services.  
• Contribute to client and project record keeping.

Qualifications and Competencies

• Minimum eight (8) years experience providing consulting or technical assistance to nonprofits, foundations, or public agencies/governments, or leading change management or strategy functions inside such organizations.
• MBA, MPP, MPA or other relevant post-graduate degree is preferred. Relevant experience and proven success will be considered in lieu of formal education.  
• Deep understanding of nonprofit organizations and the nonprofit sector, including demonstrated expertise in at least one (1) of the following functional skills: strategic planning, governance, data analysis, finance, fundraising, operations, program design and delivery. 
• Strong coaching and convening skills.  
• Comfortable and confident in presenting to groups, and able to make complex topics feel accessible.
• Demonstrated success in creating and implementing strategies/solutions that drove impact and organizational transformation or sustainability. 
• Excellent project management skills with the ability to manage budgets, timelines and deliverables.
• Strong oral and written communication skills including the ability to clearly communicate sensitive information and present complex topics for a variety of audiences.
• Self-motivated, able to juggle simultaneous projects and competing priorities.
• Committed to confidentiality and discretion. 
• Availability to work outside of traditional business hours, travel locally, and to occasionally travel regionally and nationally.

Working at GrantLab

• Compensation: The salary range for this position is $90,000-$110,000 annually, plus a discretionary, performance-based annual bonus up to 5% of salary.  
• Benefits: We offer an excellent benefits package that includes 401(k) with employer match up to 4%; health, vision, and dental insurance (100% premium coverage for employees, 50% for dependents); generous PTO and holidays; and professional development opportunities.
• Hybrid Work: Three days in office, up to two days remote. 

Application Information

Nevada GrantLab is an equal opportunity employer. We seek a diverse candidate pool and encourage applications from people of all backgrounds. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran or individual with a disability, or other applicable legally protected characteristics.

To be considered for this position, please send a cover letter and resume via email with “Senior Technical Assistance Advisor” in the subject line to We anticipate starting interviews in early- to mid-April.

About Nevada GrantLab

Nevada GrantLab, a 501(c)(3) tax-exempt organization founded in 2020, collaborates with local nonprofits to build capacity and unlock resources that empower our communities to thrive. Our vision is for a thriving Nevada, catalyzed by great nonprofits. To date, we have facilitated more than 100 capacity building workshops, completed more than 60 technical assistance projects, and supported partners in winning more than $300 million in new federal grant funding to support local services in areas ranging from the arts to workforce development. Learn more about us and our work at

Position Title: : Sr. Sales Account Manager

Location: Houston, TX

Domain: Oil & Gas Industry Experience

Role Summary

We are seeking a high-performing Senior Account Director / Sales Leader for one of our client to drive new business growth and order bookings across strategic Oil & Gas enterprise accounts in the Houston market. This role is responsible for hunting new opportunities, expanding existing relationships, and closing large digital transformation deals centered around SAP, cloud platforms, and enterprise integration solutions.

The ideal candidate is a proven enterprise sales leader with strong SAP ecosystem experience, capable of building C-level relationships and consistently delivering multi-million-dollar bookings and revenue growth.

Key Responsibilities

New Business Development

• Drive net-new business acquisition within the Oil & Gas and Energy sector.
• Identify and pursue large digital transformation opportunities across enterprise clients.
• Build and execute account penetration strategies to open new buying centers.

Order Booking & Revenue Growth

• Own and deliver annual order booking targets and revenue goals.
• Lead complex deal pursuits involving SAP transformation, cloud modernization, and digital integration programs.
• Manage a strong sales pipeline, forecasting accuracy, and deal progression.

Strategic Account Expansion

• Develop deep relationships with CIOs, CTOs, Digital Officers, and business leaders.
• Expand footprint within key enterprise accounts through cross-sell and upsell of SAP, cloud, and digital services.
• Position the organization as a trusted partner for enterprise transformation initiatives.

Executive Engagement

• Lead executive discussions, transformation workshops, and strategic solution positioning.
• Collaborate with solution architects, delivery teams, and alliance partners (SAP, hyperscalers) to structure winning proposals.

Required Experience

• 10–18 years of enterprise sales or account management experience within technology services or consulting.
• Proven success delivering significant order bookings and revenue growth in enterprise accounts.
• Strong experience selling SAP solutions, digital transformation services, or enterprise cloud programs (desired).
• Demonstrated track record of winning large transformation deals ($5M+).
• Experience selling into Oil & Gas / Energy companies, preferably within the Houston ecosystem.

Key Skills

• Enterprise Sales Leadership
• New Business Development (Hunter mindset)
• Order Booking & Revenue Ownership
• C-Level Client Engagement
• SAP Ecosystem Knowledge
• Digital & Cloud Transformation Sales
• Strategic Deal Structuring

Remote

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.

For more information, visit : Remote from Birmingham or Huntsville, Alabama

The Technical Sales Manager reports to the Regional Sales Leader (RSL) or the Director of Sales in their respective region. The Technical Sales Manager will work as part of a broader team that will help enable customer retention through effective account management. This role’s account management focus is in targeting the influential install companies in their respective region. In partnership with Territory Sales Managers, this role’s main goal is to drive value in providing guidance in installation practices to current sales account base. This role also closely partners with the Business Development Manager and Leaders in ensuring installation bottlenecks do not become a barrier to sales conversions.

What You’ll Do:

• Maintain key influential identified install companies in targeted geographies and defend our business with them
• Target install companies within region to identify growth opportunities and partner appropriately with internal stakeholders to gain their business
• Support customers as they move to James Hardie by eliminating barriers to conversion & creating a positive customer experience through the transition
• Utilize CRM tools to drive informed decision that enable additional volume growth year over year
• Assist Territory Sales Reps and Business Development Manager and team in gaining additional volume growth year over year
• Executes segmentation to evaluate and assess the market & lead all aspects of the customer sales process, while leveraging other resources to assist in solution development or implementation as necessary.
• Willingness and ability to cultivate relationships, grow networks, nurture leads, and passion to identify targets
• Be the subject matter expert in all technical install practices of our product offerings
• Manages and holds themselves accountable to a priority based schedule with prospective customers
• Flexibility to identify and attend key activities within assigned territory
• High level of networking and engagement across account base
• Ability to influence key stakeholders to be advocates for JH
• Develop a solid understanding of company products and installation practices of each, as well as, customer programs and benefits
• Capable of analyzing and interpreting data to drive decision making in their market
• Able to host, lead and present in front of large audiences
• Passion for their company and personal success to meet or exceed goals
• Bilingual with English and Spanish would be a nice to have

What You’ll Bring:

• 3+ years of sales experience in a high touch sales environment
• High level of organization, discipline, and self-structure
• Able to convey construction expertise and knowledge at job sites
• Strong sales mentality and understanding of sales process
• Ability to effectively build relationships at all levels of an organization.
• Ability to influence key stakeholders to become advocates for James Hardie
• Travel 10-15%
• Valid driver’s license required
• Bachelor's degree preferred, must be from an accredited institution

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

What You’ll Receive:

• Compensation: competitive salary and bonus eligibility
• Insurance: day-one health coverage medical, dental, vision, life insurance
• Paid Time Off: vacation and company holidays
• Retirement: 401(k) with 6% match
• Investments: Employee Stock Purchase plan (ESP)
• Work-Life Balance: parental leave, wellness programs
• Purpose. Impact. Community: Sustainability Initiatives | James Hardie
• More: Click here to learn more about our benefits

Build a Better Future for All - Apply now!

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SUMMARY

Master Technology Group (MTG) specializes in designing, installing, and servicing commercial property technologies across local and national markets.

The A/V Technical Systems Designer will act as a Subject Matter Expert (SME) for various A/V-related projects and systems to provide our customers and staff with diverse A/V and IT-related technical support.

This position requires a thorough knowledge of audio-visual technologies and familiarity with IP networking. Additional skills required include proficiency in drawing and design software, technical writing, programming, training, and customer service.

Job responsibilities will range from pre-sales design and sales assistance, installation and commissioning, customer training, and post-install support.  

The A/V Technical Systems Designer will report to the A/V Department Manager.

KEY DUTIES AND RESPONSIBILITIES

• Assist with gathering accurate client business requirements and site specifications
• Discuss alternate options with customers to ensure they will receive the desired functionality
• Create Design, Bill of Materials (BOM), and Scope of Work (SOW) using Bluebeam, Excel, Word
• Create line drawings, schematics, and rack elevations as needed
• Provide remote and on-site troubleshooting support to customers
• Perform site surveys with Account Managers
• Attend sales calls as a SME
• Help create and present proposals
• Establish trusted relationships with customer contacts
• Participate in kickoff/design review meetings with Project Managers and designated field staff
• Perform job site walkthroughs and quality control checks
• Provide technical guidance and support to on-site Technicians and Installers
• Develop test plans and demo environments to ensure full functionality and integration of a variety of equipment
• Coordinate customer network requirements with the customer and the Project Manager
• Schedule and perform customer training on the new system(s)
• Create as-built documentation in AutoCAD or Bluebeam
• Provide excellent customer service and maintain strong professional relationships with our clients, fellow employees, Local Service Providers, and vendors
• Provide timely and accurate communications to clients, fellow employees, partners and vendors
• Stay current with industry trends, technologies, and products

QUALIFICATIONS

• 7+ years of A/V-related experience and 3+ years of A/V design experience
• Strong knowledge of network topology and the ability to perform, communicate, or coordinate basic network configurations
• Strong knowledge of audio-visual system integration in Windows OS and Microsoft O365 environments
• Installation and design experience with:
• Meeting room A/V systems (Q-SYS, Crestron, Logitech, Yealink)
• Overhead paging (Atlas IED, Biamp)
• Sound masking (Cambridge, Atlas IED)
• Digital signage (BrightSign)
• Room scheduling (Logitech, Crestron, Yealink)
• Proven business development and customer service skills
• Strong technical writing skills
• Well organized, accurate, and attentive to detail
• Strong time management, problem-solving, and decision-making abilities
• Computer proficiency in a Windows environment using MS Office (Outlook, Excel, Word, Visio, PowerPoint), CAD, Bluebeam, and other technical programs
• Strong written and oral communication skills
• Exceptional interpersonal skills
• AVIXA CTS certification preferred

PERFORMANCE MEASUREMENTS

• Demonstrates understanding and execution of all key duties and responsibilities
• Shows consistent effort, enthusiasm, and follow-through in performing all aspects of the role
• Meets expected levels of responsiveness, communication, customer satisfaction, and deliverable quality
• Completes assignments within required timeframes and meets project deadlines
• Demonstrates strong judgment in analysis, problem-solving, and decision-making
• Communicates clearly and effectively, both verbally and in written form
• Maintains strong working relationships and contributes positively to a team environment
• Demonstrates reliability in meeting commitments, deadlines, attendance, and punctuality

Aligns with and consistently demonstrates MTG’s Core Values:

• People First: Demonstrates humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards

COMPENSATION AND BENEFITS

Base Salary $95k - $105k+

Car Allowance 

Phone Stipend

Medical, Dental & Vision Insurance

401k Match (50% match up to 6% of salary)

PTO

10 Company Paid Holidays

Nice Healthcare – Company-provided

Life Insurance – Company-provided

STD / LTD – Company-provided

Annual Bonus Eligibility

Employee Referral Bonus Program

Development Opportunities

Master Technology Group is proud to be an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
  

• Define and execute the multi-year product strategy for Membership, Customer Data, and Loyalty platforms.
• Develop and maintain a prioritized product roadmap aligned with enterprise growth, retention, and customer lifetime value (CLV) objectives.
• Identify opportunities to leverage customer data to drive personalization, engagement, and revenue growth.
  

• Lead development and optimization of customer data capabilities, including:
  • Identity resolution and profile unification
  • Data governance and compliance (GDPR, CCPA, etc.)
  • Segmentation and audience management
  • Real-time personalization enablement
• Partner with Engineering and Data teams to evolve CDP, CRM, and marketing technology stacks.
• Ensure scalable architecture to support omnichannel retail environments.
  

• Own digital product capabilities supporting loyalty enrollment, rewards management, tiering, promotions, and engagement campaigns.
• Optimize customer lifecycle journeys from acquisition through retention.
• Develop features that enhance member value proposition and drive repeat purchase behavior.
• Measure and improve loyalty program ROI, retention rate, and lifetime value.
  

• Lead agile product teams and collaborate closely with:
  • Engineering
  • Data Science & Analytics
  • Marketing & CRM
  • eCommerce
  • Store Operations
  • Finance & Legal
• Serve as the voice of the customer and translate business objectives into clear product requirements.
• Align stakeholders around KPIs and measurable outcomes.
  

• Define success metrics and KPIs (CLV, retention, engagement, incremental revenue, NPS).
• Use data and experimentation (A/B testing, cohort analysis) to drive product decisions.
• Build executive-level reporting and business cases for investment prioritization.
  

• 5+ years of product management experience, with 3+ years in digital product leadership.
• Deep expertise in customer data management, CDPs, CRM systems, and loyalty platforms.
• Experience in retail, specialty retail, consumer brands, or omnichannel environments.
• Proven track record of delivering data-driven personalization initiatives.
• Strong understanding of privacy regulations and data governance frameworks.
• Experience leading agile product teams and influencing cross-functional stakeholders.
• Demonstrated ability to manage complex platform integrations and enterprise-scale systems.
  

• Experience working in a multi-billion-dollar retail organization.
• Background in subscription or membership-based business models.
• Familiarity with leading CDP and CRM ecosystems (e.g., Salesforce, Adobe, Tealium, etc.).
• MBA or advanced degree in business, technology, or related field.
  

• Strategic thinker with strong commercial acumen
• Data-driven decision maker
• Influential communicator with executive presence
• Customer-obsessed mindset
• Bias for action and measurable impact
• Ability to operate in fast-paced, matrixed organizations