What Does A Senior Technical Program Manager, DO Jobs in Usa

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James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.

For more information, visit : Remote from Birmingham or Huntsville, Alabama

The Technical Sales Manager reports to the Regional Sales Leader (RSL) or the Director of Sales in their respective region. The Technical Sales Manager will work as part of a broader team that will help enable customer retention through effective account management. This role’s account management focus is in targeting the influential install companies in their respective region. In partnership with Territory Sales Managers, this role’s main goal is to drive value in providing guidance in installation practices to current sales account base. This role also closely partners with the Business Development Manager and Leaders in ensuring installation bottlenecks do not become a barrier to sales conversions.

What You’ll Do:

• Maintain key influential identified install companies in targeted geographies and defend our business with them
• Target install companies within region to identify growth opportunities and partner appropriately with internal stakeholders to gain their business
• Support customers as they move to James Hardie by eliminating barriers to conversion & creating a positive customer experience through the transition
• Utilize CRM tools to drive informed decision that enable additional volume growth year over year
• Assist Territory Sales Reps and Business Development Manager and team in gaining additional volume growth year over year
• Executes segmentation to evaluate and assess the market & lead all aspects of the customer sales process, while leveraging other resources to assist in solution development or implementation as necessary.
• Willingness and ability to cultivate relationships, grow networks, nurture leads, and passion to identify targets
• Be the subject matter expert in all technical install practices of our product offerings
• Manages and holds themselves accountable to a priority based schedule with prospective customers
• Flexibility to identify and attend key activities within assigned territory
• High level of networking and engagement across account base
• Ability to influence key stakeholders to be advocates for JH
• Develop a solid understanding of company products and installation practices of each, as well as, customer programs and benefits
• Capable of analyzing and interpreting data to drive decision making in their market
• Able to host, lead and present in front of large audiences
• Passion for their company and personal success to meet or exceed goals
• Bilingual with English and Spanish would be a nice to have

What You’ll Bring:

• 3+ years of sales experience in a high touch sales environment
• High level of organization, discipline, and self-structure
• Able to convey construction expertise and knowledge at job sites
• Strong sales mentality and understanding of sales process
• Ability to effectively build relationships at all levels of an organization.
• Ability to influence key stakeholders to become advocates for James Hardie
• Travel 10-15%
• Valid driver’s license required
• Bachelor's degree preferred, must be from an accredited institution

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

What You’ll Receive:

• Compensation: competitive salary and bonus eligibility
• Insurance: day-one health coverage medical, dental, vision, life insurance
• Paid Time Off: vacation and company holidays
• Retirement: 401(k) with 6% match
• Investments: Employee Stock Purchase plan (ESP)
• Work-Life Balance: parental leave, wellness programs
• Purpose. Impact. Community: Sustainability Initiatives | James Hardie
• More: Click here to learn more about our benefits

Build a Better Future for All - Apply now!

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SUMMARY

Master Technology Group (MTG) specializes in designing, installing, and servicing commercial property technologies across local and national markets.

The A/V Technical Systems Designer will act as a Subject Matter Expert (SME) for various A/V-related projects and systems to provide our customers and staff with diverse A/V and IT-related technical support.

This position requires a thorough knowledge of audio-visual technologies and familiarity with IP networking. Additional skills required include proficiency in drawing and design software, technical writing, programming, training, and customer service.

Job responsibilities will range from pre-sales design and sales assistance, installation and commissioning, customer training, and post-install support.  

The A/V Technical Systems Designer will report to the A/V Department Manager.

KEY DUTIES AND RESPONSIBILITIES

• Assist with gathering accurate client business requirements and site specifications
• Discuss alternate options with customers to ensure they will receive the desired functionality
• Create Design, Bill of Materials (BOM), and Scope of Work (SOW) using Bluebeam, Excel, Word
• Create line drawings, schematics, and rack elevations as needed
• Provide remote and on-site troubleshooting support to customers
• Perform site surveys with Account Managers
• Attend sales calls as a SME
• Help create and present proposals
• Establish trusted relationships with customer contacts
• Participate in kickoff/design review meetings with Project Managers and designated field staff
• Perform job site walkthroughs and quality control checks
• Provide technical guidance and support to on-site Technicians and Installers
• Develop test plans and demo environments to ensure full functionality and integration of a variety of equipment
• Coordinate customer network requirements with the customer and the Project Manager
• Schedule and perform customer training on the new system(s)
• Create as-built documentation in AutoCAD or Bluebeam
• Provide excellent customer service and maintain strong professional relationships with our clients, fellow employees, Local Service Providers, and vendors
• Provide timely and accurate communications to clients, fellow employees, partners and vendors
• Stay current with industry trends, technologies, and products

QUALIFICATIONS

• 7+ years of A/V-related experience and 3+ years of A/V design experience
• Strong knowledge of network topology and the ability to perform, communicate, or coordinate basic network configurations
• Strong knowledge of audio-visual system integration in Windows OS and Microsoft O365 environments
• Installation and design experience with:
• Meeting room A/V systems (Q-SYS, Crestron, Logitech, Yealink)
• Overhead paging (Atlas IED, Biamp)
• Sound masking (Cambridge, Atlas IED)
• Digital signage (BrightSign)
• Room scheduling (Logitech, Crestron, Yealink)
• Proven business development and customer service skills
• Strong technical writing skills
• Well organized, accurate, and attentive to detail
• Strong time management, problem-solving, and decision-making abilities
• Computer proficiency in a Windows environment using MS Office (Outlook, Excel, Word, Visio, PowerPoint), CAD, Bluebeam, and other technical programs
• Strong written and oral communication skills
• Exceptional interpersonal skills
• AVIXA CTS certification preferred

PERFORMANCE MEASUREMENTS

• Demonstrates understanding and execution of all key duties and responsibilities
• Shows consistent effort, enthusiasm, and follow-through in performing all aspects of the role
• Meets expected levels of responsiveness, communication, customer satisfaction, and deliverable quality
• Completes assignments within required timeframes and meets project deadlines
• Demonstrates strong judgment in analysis, problem-solving, and decision-making
• Communicates clearly and effectively, both verbally and in written form
• Maintains strong working relationships and contributes positively to a team environment
• Demonstrates reliability in meeting commitments, deadlines, attendance, and punctuality

Aligns with and consistently demonstrates MTG’s Core Values:

• People First: Demonstrates humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards

COMPENSATION AND BENEFITS

Base Salary $95k - $105k+

Car Allowance 

Phone Stipend

Medical, Dental & Vision Insurance

401k Match (50% match up to 6% of salary)

PTO

10 Company Paid Holidays

Nice Healthcare – Company-provided

Life Insurance – Company-provided

STD / LTD – Company-provided

Annual Bonus Eligibility

Employee Referral Bonus Program

Development Opportunities

Master Technology Group is proud to be an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
  

• Define and execute the multi-year product strategy for Membership, Customer Data, and Loyalty platforms.
• Develop and maintain a prioritized product roadmap aligned with enterprise growth, retention, and customer lifetime value (CLV) objectives.
• Identify opportunities to leverage customer data to drive personalization, engagement, and revenue growth.
  

• Lead development and optimization of customer data capabilities, including:
  • Identity resolution and profile unification
  • Data governance and compliance (GDPR, CCPA, etc.)
  • Segmentation and audience management
  • Real-time personalization enablement
• Partner with Engineering and Data teams to evolve CDP, CRM, and marketing technology stacks.
• Ensure scalable architecture to support omnichannel retail environments.
  

• Own digital product capabilities supporting loyalty enrollment, rewards management, tiering, promotions, and engagement campaigns.
• Optimize customer lifecycle journeys from acquisition through retention.
• Develop features that enhance member value proposition and drive repeat purchase behavior.
• Measure and improve loyalty program ROI, retention rate, and lifetime value.
  

• Lead agile product teams and collaborate closely with:
  • Engineering
  • Data Science & Analytics
  • Marketing & CRM
  • eCommerce
  • Store Operations
  • Finance & Legal
• Serve as the voice of the customer and translate business objectives into clear product requirements.
• Align stakeholders around KPIs and measurable outcomes.
  

• Define success metrics and KPIs (CLV, retention, engagement, incremental revenue, NPS).
• Use data and experimentation (A/B testing, cohort analysis) to drive product decisions.
• Build executive-level reporting and business cases for investment prioritization.
  

• 5+ years of product management experience, with 3+ years in digital product leadership.
• Deep expertise in customer data management, CDPs, CRM systems, and loyalty platforms.
• Experience in retail, specialty retail, consumer brands, or omnichannel environments.
• Proven track record of delivering data-driven personalization initiatives.
• Strong understanding of privacy regulations and data governance frameworks.
• Experience leading agile product teams and influencing cross-functional stakeholders.
• Demonstrated ability to manage complex platform integrations and enterprise-scale systems.
  

• Experience working in a multi-billion-dollar retail organization.
• Background in subscription or membership-based business models.
• Familiarity with leading CDP and CRM ecosystems (e.g., Salesforce, Adobe, Tealium, etc.).
• MBA or advanced degree in business, technology, or related field.
  

• Strategic thinker with strong commercial acumen
• Data-driven decision maker
• Influential communicator with executive presence
• Customer-obsessed mindset
• Bias for action and measurable impact
• Ability to operate in fast-paced, matrixed organizations
  

Position Summary

The program manager is responsible for the execution of one or more simultaneous products according to their Product Life Cycle. Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs. Participates in the negotiation of contract and contract changes. Coordinates the preparation of proposals, business plans, proposal work statements and specifications, budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance. Expands the product line with the customer. Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. Directs the work of employees assigned to the program from technical, manufacturing and administrative areas. Responsible for the daily execution of projects in accordance with contract requirements and company policies, procedures and guidelines. Works closely with the business development team to enhance the business portfolio of the organization. Leads monthly program reviews

Additional Duties and Responsibilities

• 
  
• Support and communicate the mission, values and culture of the Company.
  
• Travels to customers and potential customers' facilities providing them with information and support as required to secure business
  
• Ensure that the right product is developed to meet or exceed company's quality standard and is delivered at the right time.
  
• Lead program teams and facilitate the communication and interaction among the functional representatives.
  
• Develop and implement recovery plans for off-schedule and unanticipated eventualities.
  
• Coordinate with customers, through marketing and sales, to provide necessary program status and obtain customer feedback.
  
• Assist in the preparation of written quotes, RFP's, RFI's and RFQ responses and sales proposals & negotiations
  
• Handle all customer calls on timely basis
  
• Ensure new product information is communicated to appropriate personnel as required
  

Minimum Requirements and Experience

• 
  
• Bachelor's degree in a technical, business or financial discipline.
  
• Five + years program management experience.
  
• Travel is primarily locally during the business day, although some out of the area travel and overnight may be expected.
  

Additional Desirable Qualifications Skills and Knowledge

• 
  
• Aerospace Industry experience is a must
  
• Defense/military industry experience
  
• Highest degree of integrity and compliance in all activities
  
• Excellent verbal and writing skills and ability to present sales proposals in person, via phone, via the web to all levels of customers/prospects
  
• Proven success in prospecting, hunting and farming new customers
  
• Demonstrated use of fair negotiating tactics & methods to build long term customer partnership
  
• General knowledge of accounting, manufacturing procedures, supply chain capabilities, data processing, quality control procedures and engineering
  
• Understanding of pricing concepts as it relates to sales of products
  
• Proficient in Microsoft suite of Word, Power Point & Excel
  
• Ability to draft moderate to complex, contractual instruments
  
• Excellent knowledge of legal principles to enable identification of risk in business agreements, and negotiation of the same. FMS and international contracting experience a strong plus. Knowledge of U.S. export laws (ITAR/EAR) required. Ability to travel overseas if/as required.
  

Physical Requirements (Lifting, Walking, Bending, Stooping kneeling etc)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit, walk, talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Integral Aerospace, Inc. is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, sex, sexual orientation, disability, genetic information, marital or veteran status, or any other category protected by federal, state or local law.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening and applicants must meet INTEGRAL AEROSPACE security standards as imposed by DoD, including the issuance of any necessary security clearance by the U.S. Government within a reasonable time after commencement of employment. The Company will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Integral Aerospace, Inc. is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, sex, sexual orientation, disability, genetic information, marital or veteran status, or any other category protected by federal, state or local law.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: e-verify/employees

Qualifications:

• 
  
• Minimum 5 years production planning experience in aerospace or similar manufacturing industry
  
• A proactive team player with a background in production planning/scheduling and inventory control
  
• Knowledge and experience of MRP/ERP and SCM in a data-driven environment
  
• Proficient in MRP (Jobboss preferred but not required)
  
• Must possess excellent reasoning and communication skills, high level of energy, creating thinking and problem solving abilities
  
• Proficient in MS Office (Outlook, Excel, Word)
  
• APICS certification (CPIM or CFPIM) a plus.
  

This position is currently accepting applications.

Apply Now

In the aerospace industry, a Program Manager serves as the central bridge between design engineering and full-scale manufacturing. This role is high impact, requiring a strategic thinker who can navigate complex technical requirements and rigorous regulatory standards to ensure products are optimized for both scalability and efficiency.

Core Responsibilities

• 
  
• Project Lifecycle Leadership: Own the execution of new products from initial design handoff through prototyping, pilot builds, and final transition to production.
  
• Cross-Functional Coordination: Lead integrated teams across engineering, supply chain, quality, and finance to ensure alignment of program goals.
  
• Resource & Budget Management: Work with cross functional groups to develop end-to-end manufacturing plans, including detailed schedules, resource allocation, and budget oversight to maintain project costs within 5-10% of estimates.
  
• Risk & Change Mitigation: Proactively identify delivery risks, manage engineering changes through disciplined configuration control, and develop contingency plans for roadblocks.
  
• Operational Readiness: Ensure manufacturing systems, tooling, and supply chains are ready for high-volume production, including making critical "make/buy" decisions.
  
• Stakeholder Management: Act as the primary point of contact for customers, providing regular status updates on milestones, KPIs, and delivery performance.
  

Required Qualifications

• 
  
• Education: A Bachelor's degree in Engineering (Mechanical, Industrial, or Aerospace), Business Management, or Operations Management is typically required.
  
• Experience: At least 3-7 years of experience in aerospace manufacturing or a similar fast-paced engineering environment.
  
• Certifications: PMP (Project Management Professional) certification is frequently preferred or required to demonstrate formal methodology expertise.
  
• Technical Proficiency: Deep understanding of manufacturing processes (e.g., precision machining, assembly), ERP/MRP systems, and product lifecycle management (PLM) tools.
  
• Regulatory Knowledge: Familiarity with Aerospace Quality & Compliance standards (such as AS9100 or FAA regulations) is often essential.
  

Key Performance Indicators (KPIs)

Aerospace NPI managers are often measured by their ability to:

• 
  
• Consistently meet Contract Ship Dates for complex projects.
  
• Achieve On-Time Delivery (OTD) and milestone completion targets.
  
• Maintain high Quality Standards and production yields during the ramp-up phase.
  

This position is currently accepting applications.

Apply Now

MELE is seeking a Program Manager (PM) to support the Mobile Detection Deployment Program (MDDP)/Mobile Detection Deployment Unit (MDDU) program. MDDUs are assets designed to supplement Federal and State partners' and first responders' existing CBRN detection and reporting capabilities in support of national and other special security events. The program is growing into the full spectrum of CBRN detection, however the emphasis of this support is focused on radiological/nuclear detection operations and instrumentation. The nature of the MDDU force will be voluntary and managed on a rotational basis for scheduled events and short notice requested to deploy. The Program Manager is responsible for providing operational and program support. This position will be the lead personnel for their specific location and responsible for successful completion of all tasks. This position will be an asset designed to supplement Federal and State partners' and first responders' existing CBRN detection and reporting capabilities in support of national and other special security events. Deployment without advance notification may be required. This position must have experience with radiological/nuclear detection instrumentation.

Responsibilities: Duties will include but are not limited to the following:

• Supervise regional mobile detection deployment units (MDDU) in delivering critical assistance to chemical, biological, radiological and nuclear (CBRN) detection and interdiction capabilities during domestic law enforcement counterterrorism operations.
• Provide program management, field operations, logistics and inventory, and fleet management support to a national CBRN support capability that assists CWMD's law enforcement and other public safety partners at all levels of government with detecting, reporting, and interdicting WMD threats.
• Develop and deploy to field detection surge deployments to expand operational agencies' threat detection posture and capacity.
• Augment existing capability structures with detection technologies and technical support subject matter experts, and deploy CWMD assets in parallel with existing anti- and counter-terrorism security plans, tactics and procedures.
• Support the management and use of regional screening support teams and equipment trailers to augment partner agency detection and protection efforts that focus on transportation pathways, critical infrastructure, and large-scale events.
• Deploy advanced next generation CBRN detection equipment to enhance existing detection capabilities to meet evolving threats and public safety requirements.
• Supplement public safety agencies at all levels of government with advanced CBRN detection equipment that includes hand-held, man-portable, stationary, mobile, and wide area units for use in diverse deployment tactics and environments.
• Enhance Federal, State, local, tribal and international agencies' (FSLTI) existing CBRN detection capabilities, customize their operation plans and tactics, and enhance their WMD threat detection footprint and posture based on user experience, needs, and requirements for special event, enhanced steady-state, or steady-state detection activities.
• Maintain and provide an extensive suite of CBRN state-of-the-art detection technology and expert training and technical support in equipment operation, deployment tactics, primary and secondary screening, alert/alarm adjudication, and reachback for immediate scientific analysis.
• Strategically locate detection equipment caches and technical support personnel throughout CONUS for immediate short- and long-term support deployments that include national special security events, significant state and local special events, special operations, and multi-agency training and exercise activities.
• Coordinate and integrate with multi-agency operational planning and threat detection activities.

Requirements:

• Experienced in chemical, biological, radiological and nuclear CBRN detection with emphasis on R/N detection.
• 12 years relevant experience in R/N detection training and supporting preventive R/N detection mission operations at special events or during steady state operations where R/N detection is regularly employed.
• Knowledgeable in using the following the equipment: Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic; Human Portable Radiation Detection Backpacks; Radiological Isotope Identification Device RIID High-Res/Low-Res; Mobile Radiation Detection Systems. Auxiliary Equipment: Radios, Radioactive Material Sources.
• Able to lift and carry up to 50 pounds of equipment repetitively.
• Excellent verbal and communications skills to include completing daily situation reports, after-action reports, monthly report.
• Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint.
• Radiation Worker training and experience working with radioactive materials.
• Experience with agency fleet requirements
• This position requires travel between 50 to 75 percent of the month within the contiguous United States and US territories to support program needs. This may include mission deployments over 10-days with back-to-back travel to another mission.
• Must have valid driver's license and able to drive a dually pick-up truck with fifth wheel trailer
• Active CDL license or ability to obtain one immediately upon hire
• Must possess or be able to obtain and maintain a SECRET level security clearance and DHS Suitability.

Desired Experience:

• Experience with biological and/or chemical detection experience and equipment is highly desired
• Bachelor's degree preferred but not required; equivalent experience may be substituted for degree

Location: This is a full-time position in Novato, CA, USA

Salary: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. The expected salary range for this position is $140K-$180K.

Benefits MELE Offers: Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation. 401(k) with Employer Match. Cross-training opportunities.

About MELE Associates, Inc.: With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.

Group ID: 10189186

Senior Paralegal / Office Manager

Location: Bedford, TX (Onsite)

Compensation: $60,000 – $85,000 base salary (commensurate with experience)

Job Type: Full‑Time

Overview

A growing, well‑established law firm is opening a new office in Bedford, Texas and is seeking a Senior Paralegal / Office Manager to serve as the foundational hire for this location.

This is a unique opportunity for an experienced paralegal who enjoys variety, responsibility, and being part of a growth story. While this is a new office, the firm itself is not a startup — it has an established national presence, strong leadership, and proven systems already in place.

The Role

This position is ideal for a strong paralegal who is comfortable taking on additional operational responsibilities during the early stages of a new office launch.

Initially, this role will blend hands‑on paralegal work with office management and administrative support. As the office grows, responsibilities will evolve and specialize, with opportunities for long‑term advancement.

Key Responsibilities

Paralegal Responsibilities (Primary Focus)

• Support attorneys in corporate and tax‑related matters
• Assist with:
• Entity formations and maintenance
• Corporate governance documents
• Contracts and transactional documentation
• Tax‑related filings and client coordination
• Draft, revise, and proofread legal documents
• Manage deadlines, filings, and document organization
• Communicate professionally with clients and internal stakeholders

Office Management & Operations

• Assist with opening and organizing the Bedford office
• Coordinate vendors, deliveries, equipment, and office logistics
• Serve as the onsite point of contact for day‑to‑day office needs
• Help establish workflows and processes as the office scales
• Support attorneys and leadership with general administrative needs

Qualifications

• 5+ years of experience as a paralegal (law firm experience required)
• Background in corporate law, tax, or transactional work strongly preferred
• Comfortable supporting multiple attorneys and practice areas
• Organized, proactive, and adaptable
• Willing to take on office management responsibilities as needed
• Strong communication and interpersonal skills
• Positive attitude and team‑first mindset
• Comfortable working onsite in Bedford, TX

Why This Opportunity Stands Out

• Ground‑floor role in a growing office with long‑term potential
• Supportive, people‑first culture with no tolerance for toxic behavior
• Established firm with strong infrastructure and leadership
• Clear path for growth as the office and team expand
• Competitive compensation and robust benefits package, including:
• Employer‑paid medical premiums for non‑attorney staff
• Employer‑paid life, short‑term, and long‑term disability insurance
• 401(k) with employer match
• Student loan assistance program
• Additional voluntary benefits

Work Environment

• Initial onboarding may include short‑term in‑person training at another firm office
• Remote work may be available during office build‑out
• Fully onsite role once the Bedford office is operational in May

About CloudLabs:

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe. As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada, & India and with the team of 250+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

Please write & follow us here:

Website:

LinkedIn: CloudLabs Inc

Email us:

What we offer:

• We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate.
• Competitive pay package.

Experience Required: Minimum 15+ years of IT consulting experience, focusing on enterprise programs and/or customer-facing leadership roles.

Job Location: Massachusetts (Must be MA resident or willing to relocate)

Job Type: Hybrid

Employment Type: Full-Time, Direct Hire (Not a contract role)

Visa Assistance: Available as needed

About the Role:

We are seeking an accomplished Senior Program Manager & Client Management Leader with extensive experience in IT consulting and enterprise delivery. This role blends program leadership with high-touch client management responsibilities. The ideal candidate brings deep expertise in SAP, along with added value from experience in Salesforce and/or Data Analytics.

You will be responsible for managing complex programs and nurturing long-term client relationships, ensuring successful outcomes and customer satisfaction across all engagements.

Key Responsibilities:

Program Leadership

• Lead large-scale, multi-workstream IT transformation programs.
• Establish governance frameworks, delivery plans, budgets, risk registers, and performance tracking.
• Manage cross-functional teams across SAP, Salesforce, analytics, and integrated platforms.
• Oversee program execution quality, scope control, and successful delivery outcomes.

Client Management:

• Serve as the primary executive contact for enterprise clients.
• Develop and maintain strong, trust-based relationships with senior stakeholders.
• Facilitate strategic discussions around SAP roadmaps, digital strategy, and transformational outcomes.
• Address escalations, manage expectations, and ensure high client satisfaction.
• Identify opportunities for expanded services and long-term partnership growth.

Required Qualifications:

• 15+ years of IT consulting experience, focusing on enterprise programs and/or customer-facing leadership roles.
• Strong background in SAP (ECC and S/4HANA).
• Experience with Salesforce and/or Data Analytics is a strong plus.
• Proven success in both program delivery and executive client management.
• Excellent communication, stakeholder management, and leadership skills.
• Must live in Massachusetts or be willing to relocate.
• Bachelor's degree required; advanced degree preferred.

• Lead and support client marketing cycles for Listing/Seller initiatives, driving targeted campaigns that generate high-quality seller leads for top real estate professionals.
• Lead and support client marketing cycles for Buyer initiatives, leveraging lead-generation products, demand generation strategies, and sales collaboration to grow quality buyer leads.
• Lead the end-to-end execution of client webinars and educational programs, from initial content planning and curriculum design to driving high-volume attendance through targeted marketing campaigns.
• Partner cross-functionally to support product launches and programs that align consumer experiences with client-facing products and other key initiatives.
• Optimize client and consumer journeys, identifying opportunities to create seamless and high-impact touchpoints between buyers, sellers, and real estate professionals.
• Collaborate with Demand Generation, Sales, and Product teams to ensure alignment across all marketing efforts, driving measurable improvements in conversion rates and customer satisfaction.
• Analyze program performance, track KPIs such as lead retention rates and NPS scores, and use data to refine and optimize future marketing strategies.
  
  

• 8+ years of experience in B2B or B2B2C marketing, with a focus on lead generation, customer engagement, or lifecycle marketing.
• Bachelor's degree or equivalent experience.
• Proven ability to develop and execute marketing programs that drive customer acquisition, engagement, and retention.
• 4+ years experience in real estate, proptech, fintech, or a related industry, with a deep understanding of buyer and seller dynamics.
• Strong analytical skills and experience using data to optimize marketing programs and improve performance metrics.
• Exceptional communication and storytelling abilities, with a knack for crafting compelling messaging that resonates with customers.
• Experience working cross-functionally with Sales, Product, and Customer Success teams to execute high-impact marketing initiatives.
  
  

• You’ve successfully launched and scaled marketing programs that connect consumers with professionals in a marketplace or platform-based business.
• You have experience working with CRM and marketing automation tools.
• You’ve led initiatives that improved customer NPS scores, lead conversion rates, or engagement metrics.
• You have a passion for real estate and a strong understanding of how agents and brokers grow their businesses.
  
  

Join Our Mission to Bridge the Digital Divide - Through AI!

Position: Programs Manager (AI Curriculum - Higher Ed) - Austin, Texas (Hybrid or Remote)

Salary Range: USD 55,000 - 75,000 annually (with a 3-month probation)

Location: Preference for Austin, Texas; remote possible

Travel: Occasional travel required with reasonable notice and accommodations

About Us

Sustainable Living Lab USA (SLL LLC USA) is part of a global movement, HQ in Singapore, offices in India, Indonesia, Japan, and the USA, to make technology inclusive, accessible, and sustainable. We design and deliver innovative education programs that equip learners with essential digital and AI skills - from US community colleges to grassroots organizations worldwide.

About the Role

We’re seeking a dynamic, articulate, and adaptable Programs Manager (AI Curriculum for HigherEd)to support the global expansion and US localization of our AI education programs.

This role involves delivery, curriculum creation, and program development, ideal for someone confident in discussing AI with non-technical audiences, passionate about learning, and eager to influence AI upskilling’s future. You’ll lead technical Train-the-Trainer (TTT) sessions with professors from community colleges and universities both virtually and in-person helping them develop/integrate technical AI concepts as part of their certifications/degrees.

This role blends delivery, curriculum design, and program development, ideal for a flexible, self-motivated individual with a growth mindset who thrives in ambiguous environments, constantly finding solutions to new problems.

Key Responsibilities

1. AI Programs Training & Facilitation (TTT Model)

• Lead virtual and in-person technical Train-the-Trainer (TTT) workshops across US, supporting partners in vocational education and workforce institutions worldwide.
• Ensure participants understand the content and are equipped to customize it for local contexts and learner needs.
• Develop and implement standardized training regimens and SOPs tailored for cross-cultural, regional, and state-wide implementation partners.
• Translate core AI, ML, DL, and Python concepts into engaging, beginner-friendly lessons sensitive to language diversity and digital fluency levels - but also able to deliver technical concepts like Maths for AI, Data science, and Agentic AI topics in depth.
• Conduct engaging and informative training sessions utilizing a standardized curriculum.

2. US Programme & Business Development (SMEs, Colleges, Universities, K12, communities)

• Manage the continuity and expansion of SLL's US programs, particularly within its extensive network of 140+ community colleges and universities spanning 40+ states.
• Work with the team to position SL2 as a leading partner in AI and emerging tech education for the US community college and vocational sector.
• Scale educational programs with school districts, community colleges, and universities, focusing on out-of-school programs and boot camps.
• Scale AI Community Engagements with clubs, societies, and foundations.
• Identify and articulate compelling use-case stories for workforce development partnerships.
• Support engagements with colleges, government agencies, and employers to co-develop bespoke AI education pathways.

3. Content Development and Productization

• Collaborate with internal teams to evolve and update existing programs and co-create new offerings.
• Lead the creation of slide decks, training decks, and other content as a core part of the role.
• Contribute to productizing key experiential learning offerings such as hands-on coding challenges and platform-based simulated work experiences.
• Help localize material for US-based institutions, aligning with skills frameworks and employer demand.
• Co-deliver experiential coding/skilling events, ensuring the core product is designed for global scalability and is adaptable to various educational levels, including tailoring project focus for different competitions for community college and university students.

What We're Looking For

• HigherEd/SME Training Experience: Minimum of 3 years in Higher Ed, training, or facilitation working with HigherEd/SMEs, including at least 2 years focused on technical or digital skills. Experience working across cultures and time zones is highly valued.
• Tech & Learning Aptitude: Intermediate to high knowledge of Python and AI/ML/DL/Agentic AI/Maths for AI/Data concepts. Strong personal interest in the evolving AI landscape and comfort with explaining complex topics to beginners. Experience or enthusiasm for Vibe Coding, digital hackathons, or collaborative prototyping is a plus.
• Communication & Facilitation: Fluent, clear-spoken English and strong public speaking skills. Able to adjust tone, pace, and clarity based on audience (e.g., teachers vs. college professors vs. workforce leaders). A strong presence on MS Teams/Zoom or in person - whether running a classroom session, hackathon, or partner presentation.
• Mindset & Tools: Adaptable, self-motivated, and collaborative. Skilled in using tools like Zoom, Google Workspace, and Teams, and eager to learn new platforms and facilitation techniques.
• Location & Eligibility: Preference for candidates based in Austin, TX, but open to strong remote applicants. Must be authorized to work in the US.

Why Join Us?

• Make Global Impact: Empower teachers and workforce educators across continents to teach AI confidently and contextually.
• Shape the Future of the US Workforce Skilling: Co-create impactful AI programmes for colleges and workforce partners across the US.
• Creative & Collaborative Culture: Work with a mission-driven team that values experimentation, equity, and lifelong learning.
• Featured Benefits: Medical insurance (100% employer contribution), 14 days annual leave, 14 days medical leave, and paternity and maternity leave. We request that the candidate to have their own device.

Ready to Apply?

Send your resume and a short, authentic cover letter to with the subject line: “Programs Manager (AI Curriculum) - U.S.” Please write authentically, and use AI tools with discernment.

Please include:

• Your expected monthly salary in USD
• Your current location and time zone
• Your availability to start
• Any accommodation requests (if applicable)

SLL LLC USA is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace. If you need accommodations during the application process, please let us know.