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Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Vijay Raj Jayachandran at (63 or Abdul at (224) 507-1295 Title: Systems Administrator Location: On-site at Austin, TX Duration: 12 Months Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
This position requires U.S.
Citizens only to meet the DoD requirements.
Description: This role is ideal for someone with approximately 5 years of hands-on experience in system administration, eager to expand their skills across a diverse technology stack and contribute to the stability and performance of our critical infrastructure.
As the primary Site IT Lead for our Austin office, you'll play a key role in maintaining our Commercial and FedRamp systems, supporting our users, and assisting in the implementation of new technologies.
Core Responsibilities: Advanced Troubleshooting and Technical Support: Be the main point of contact within the Austin office and travel to other sites as needed.
Serve as an escalation point for the global Service Desk Team providing advanced technical support to end-users for the various enterprise applications supported at client.
(e.g., Microsoft 365, Google Workspace, Jamf, Intune, Okta, Zoom, Slack, Github, etc) Collaboration and Coordination Collaborate with senior system administrators and other IT team members on business critical projects and initiatives Assist with driving the implementation of AI tools across the organization Coordinate with our InfoSec team to remediate security gaps or vulnerabilities across client's Enterprise Tools FedRAMP Serve as a primary point of contact for client's FedRAMP systems, collaborating closely with the Identity and Access Management team to uphold strict system compliance and ensure seamless business continuity.
Environment Ownership: Serve as the designated administrator for the FedRAMP boundary, managing a high-trust environment isolated from commercial production.
Asset Management and Documentation: Collaborate with the Service Desk Team to maintain an accurate inventory of all endpoints, documenting hardware and software details.
Assist with asset management, including tracking inventory of hardware and software.
Executive Support Providing premium and proactive technical assistance to client's senior leadership, executives, and their administrative staff in a fast-paced environment.
Serve as a primary point of contact fo rclient's executive assistant team.
Process Optimization: Identify, recommend, and implement continuous process improvements to enhance support operations and minimize incident occurrences.
Knowledge Base Development and Maintenance: Create and publish knowledge base articles for complex or novel issues lacking existing documentation.
Regularly update existing articles to ensure accuracy and relevance.
Troubleshoot AV systems as needed.
Assist in the management of AV Infrastructure Integrator visits and maintenance schedules.
Minimum Qualifications: Minimum of 5 years of work experience providing front-line IT support or systems administration work In-depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack).
Strong knowledge of IT security best practices and compliance standards.
Preferred Qualifications: Relevant industry certifications such as ITIL or CompTIA are considered a valuable asset.
Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at client Excellent verbal and written communication skills that can work closely with both technical and management teams across the organization Excellent customer service skills and the ability to be a self starter Exposure to IT security best practices.
Experience with automation using no-code or low-code automation platforms such as Okta Workflows or Zapier About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
IT Support, microsoft 365, Apple, Windows/Android
Most resumes never reach a hiring manager.
They're filtered by ATS systems, keyword screening, and recruiters looking for job-ready signals—specific stacks, strong project depth, relevant certifications, and clear experience narratives.
That's why "I applied a lot” often leads to silence.
The fix is not more applications.
The fix is improving what your application communicates in the first 10 seconds.
Since 2010, SynergisticIT has helped candidates land full-time roles at organizations such as Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Walmart Labs, Client, Banking, Client, Client, and hundreds more.
Many JOPP graduates achieve offers in the $90,000 to $154,000 range depending on their role focus and skill coverage.
Our purpose is to align your skills and profile with what employers are hiring for right now—so you get responses, interviews, and offers.
Why you may not be getting replies Your resume lacks stack clarity (recruiters can't quickly see your fit) Projects look like tutorials (no depth, no real-world features, no measurable outcomes) Skills are scattered (no coherent narrative: "What role are you targeting?”) You're missing job-market staples (Git, CI/CD basics, APIs, cloud exposure, SQL) You're not speaking the language of the job description SynergisticIT approaches this from both angles: build real skills and build a market-ready profile.
preparing you for screening, interview calls, technical rounds, and offer negotiation readiness.
Target roles and stacks Current demand often includes entry-level software programmers, Java full stack developers, Python/Java developers, DevOps engineers, data analysts, data engineers, data scientists, and ML/AI engineers.
The focus remains consistent: Java / Full Stack / DevOps plus Data Analytics / Data Engineering / Data Science / Machine Learning / AI.
This breadth matters because today's employers value candidates who can handle more than one layer of the system.
Ideal candidates for response-building support Recent grads, laid-off professionals, career switchers, candidates with gaps, experienced applicants not hearing back, and F1/OPT jobseekers needing a stable tech role.
SynergisticIT also provides support and guidance around STEM extension, and process support related to H-1B and Green Card filing once employed (as applicable through employers).
If you want to explore, here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us (Fill the Form): If recruiters aren't responding, it's not the end—it's feedback.
And you can fix it with the right plan.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
Resume submissions may be shared with our JOPP team database also.
Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
It's a Tech stack Problem.
If you're getting interviews but not offers, you're closer than you think—and that's the most frustrating stage to be in.
You've already proven you're employable enough to get screened, but something breaks during technical rounds: data structures, problem-solving, system design, project explanations, or even the way you communicate tradeoffs.
Most candidates don't fail because they're "not smart.” They fail because they prepared the wrong way—watching tutorials, building shallow projects, or memorizing answers without mastering fundamentals.
SynergisticIT's approach is built for this exact scenario.
Since 2010, SynergisticIT has helped candidates move from "almost” to "offer,” with our candidates landing salaries typically ranging from $90,000 to $154,000 depending on role and stack.
Candidates have received offers from employers such as Apple, Google, PayPal, Visa, Wells Fargo, Client, Client, Banking, Walmart Labs, AutoZone, Client, Client, and more.
SynergisticIT works with clients hiring for entry-level software programmers, Java full stack developers, Python/Java developers, data analysts, data engineers, data scientists, and machine learning engineers.
The focus is on high-demand tracks: Java / Full Stack / DevOps and Data (Analytics/Engineering/Science) + Machine Learning/AI.
Interview success improves when you can demonstrate not only coding ability, but also the "end-to-end” thinking employers want: APIs, backend design, database decisions, cloud deployment, CI/CD, and real project narratives.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Ideal candidates for interview-focused support include: recent grads with limited experience, candidates stuck after multiple interviews, professionals returning after layoffs, candidates with career gaps, and international candidates on F1/OPT who need employment to maintain status and pursue STEM extension/H-1B pathways.
SynergisticIT also supports the candidate journey by assisting with STEM extension and providing process support for H-1B/green card filing through employment partners (actual filing depends on the employer).
Explore resources and get started: If you want to explore the program directly, here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact: If you're tired of being "final round” without the offer, stop guessing and start preparing with a plan.
Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
Resume submissions may be shared with our JOPP team database also.
Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Many candidates spend months learning frameworks and finishing courses, only to freeze during technical screens, system questions, or behavioral rounds.
The result is painful: "almost hired” over and over again, while the confidence drops.
The truth is that interviewing is its own skill, and most bootcamps don't teach it deeply.
They teach how to code—but not how to think out loud, structure answers, debug in real time, defend trade-offs, and communicate like an engineer.
Since 2010, SynergisticIT has helped candidates land full-time roles with many major employers.
The best way to understand this: you can be smart and still fail interviews if you don't know what the interview is truly measuring.
Interviews rarely test "can you write code at home.” They test: Can you solve problems under constraints and time pressure? Can you communicate your approach clearly? Can you handle edge cases and complexity? Can you explain trade-offs and design choices? Can you show job-ready project depth, not just toy examples? SynergisticIT focuses on roles such as entry-level software programmers, Java full stack developers, Python/Java developers, Data Analysts, Data Engineers, Data Scientists, and Machine Learning Engineers.
The focus areas include Java / Full Stack / DevOps and Data tracks like Data Engineering, Data Analytics/BI, ML/AI, because those are the roles employers continue to hire for.
If your pattern is "I reach interviews but don't clear them,” you likely need three upgrades: Stronger project narratives (what you built, why it matters, how it works) Stronger technical foundations (DSA, OOP, APIs, SQL, pipeline design) Mock interview reps (realistic simulation, feedback, improvement loops) Many jobseekers underestimate how much hiring is about clarity.
You don't need to be perfect—you need to show you can think, collaborate, and deliver.
That's why guided mock interviews and structured interview coaching can be a game-changer.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Ideal candidates for this version include: Candidates who get interviews but repeatedly fall short Jobseekers stuck in "screen round limbo” Developers who panic during live coding Candidates who can build projects but struggle to explain them Professionals who haven't interviewed in years and feel rusty Career changers who fear "I'm behind CS grads” (often untrue with support) SynergisticIT provides support for candidates navigating STEM OPT extension, H1B filing, and Green Card processes (where applicable), which can matter when timing is critical.
Event videos (OCW, JavaOne, Gartner): USA Today feature If you're tired of failing interviews and want a structured plan to convert interviews into offers, start here: Contact SynergisticIT: Because getting hired isn't about trying harder—it's about preparing smarter, practicing correctly, and having the right guidance.
Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
Resume submissions may be shared with our JOPP team database also.
Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
PACT RN Case Manager Help Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the PACT RN Case Manager today! The PACT RN Case Manager JOB PURPOSE/SUMMARY Summary of role of team : The Program for Assertive Community Treatment (PACT) is an evidence-based treatment modality designed specifically to serve those with severe and persistent mental illness.
Clients served by PACT are typically diagnosed with a thought disorder, have a history of psychiatric hospitalization, and are unable to engage with more traditional forms of outpatient care.
The goals of PACT are to assist individuals in the reduction of mental health symptoms, to function successfully in the community, to live as independently as possible and to reduce hospitalizations and/or incarcerations.
Goals are tailored to each individual's needs and may be adjusted quickly to respond to changes.
PACT interventions include ongoing assessment, case management, medication management, advocacy, group therapy and goal-oriented individual therapy services.
Crisis support is available 24 hours per day, 7 days per week.
Summary of position : The PACT RN Case Manager serves as a clinical member of a multi-disciplinary team by providing treatment and case management support to clients; Duties include: Referral, linkage, and advocacy services to promote access to resources; Side by side support in the community and during appointments to promote engagement and accurate understanding of information; Ongoing assessment of client functioning to relay information to other members of the clinical team; Crisis intervention and emergency services as needed.
Serves as a specialist for medical concerns and medication issues while administering and delivering medications to clients in both the office and community; Embraces the key values of case management: empowerment, normalization, rehabilitation, and continuity of care TYPICAL WORKING CONDITIONS/ENVIRONMENT PACT is an outpatient program, and the majority of duties are performed in the community and client homes.
Services are limited to those that reside in the Knox County catchment area.
This position does include limited time in the office for team meetings and documentation.
PACT is a fast-paced program best suited for individuals that are flexible and able to multitask while prioritizing the evolving needs and concerns of individuals served in order to promote the highest quality outcomes.
JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises.
Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.
This job description does not constitute a written or implied contract of employment.
1.
Participates as an active member of a multi-disciplinary team.
Begins and ends workday as scheduled and is accessible by phone when working in the field.
Is on time for and participates appropriately in daily treatment team and weekly treatment planning meetings.
Provides detailed written reports when excused from attending treatment meetings.
Responds appropriately to all EMR flags, emails, and voicemails within 2 working days.
Submits to Services Coordinator, or designee, proposed schedule for the following week by the stated deadline.
Schedules shall include standing appointments, other clinically appropriate appointments (medically related, DHS, Social Security, payee, housing, etc.), and unavailable blocks (break, paperwork, travel time, etc.).
Follows protocol for assigned changes in schedule.
2.
Completes documentation in compliance with CARF and SSOC standards.
Documents client contact per program standards.
Documents the administration of injections within 24 hours of service delivery.
Completes all documents including, but not limited to, 6-month treatment plans, 3-month treatment plans, assessments, and crisis plans on or before stated deadlines.
Demonstrates connection between treatment goals and documented services.
3.
Provides primary case management for an assigned group of clients including ongoing assessment, direct clinical treatment, rehabilitation and support services, and medication delivery.
Provides case management for all program participants as needed and directed by supervisory staff.
Delivers medications daily, twice per week, and weekly to identified clients according to established protocol.
Administers injections to clients as directed by the PACT Prescriber and PACT Lead RN.
Educates all clients as needed regarding medications, symptoms, coping strategies, personal growth and development, etc.
Provides side-by-side support as needed to promote client independence.
Acts as a liaison between clients and community agencies, resources, families, and natural supports to facilitate treatment.
4.
Adheres to defined productivity standards regarding client contact.
Clients on assigned caseload shall be met with a minimum of twice per week, unless this is deemed clinically inappropriate by supervisory staff.
Achieves a minimum of 150 contacts per month.
Failed attempts to engage clients for contact shall be documented.
Compensation: Starting salary for this position is approximately $32.76/hr based on relevant experience and education.
Schedule: Schedule is variable and includes a mix of 8am
- 5pm and 11am
- 8pm shifts.
Shifts include a rotation of both weekends and holidays.
Staff provide on call coverage that may include overnight contact with clients.
This position includes some flexibility to allow for coverage during staffing shortages.
Travel : Mostly limited to Knox County with the rare potential for travel to surrounding counties.
This position does require the transportation of clients in a personal vehicle.
Equipment/Technology: This position requires the use of basic technology including a cell phone and computer.
Equipment/Technical Competency : Must possess basic computer skills along with the ability to learn how to successfully navigate the electronic medical record.
QUALIFICATIONS
- PACT RN Case Manager Experience / Knowledge: At least one year of experience working with the SPMI population preferred.
Must have the ability to relate positively with and be emotionally supportive of clients with severe and persistent mental illness.
Education / License : Must have either a Bachelor's or Associate's degree in nursing.
Must have licensure as a registered nurse in the state of Tennessee.
Clinical experience preferred.
Physical/Emotional/Social
- Skills/Abilities: Must have a strong commitment to the right and ability of each person with a severe and persistent mental illness to live in and engage with the community while maintaining access to competent and appropriate support services.
Must have a demonstrated ability to abide by professional/ethical codes of conduct and to establish supportive and respectful relationships with clients.
Must be able to achieve and maintain CPR and HWC certifications.
Must maintain a valid driver's license with an F endorsement, and well as access to a personal vehicle.
Must be able to see and hear normal tones.
Frequent sitting, standing, walking, bending, stooping, and reaching.
Possible exposure to biological hazards.
Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer.
The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire.
Employment is contingent upon clean drug screen, background check, and driving record.
Additionally, certain programs are subject to TB Screening and/or testing.
Bilingual applicants are encouraged to apply.
Compensation details: 32.76-32.76 Hourly Wage PI3356726500a1-25448-39833449
Most resumes never reach a hiring manager.
They're filtered by ATS systems, keyword screening, and recruiters looking for job-ready signals—specific stacks, strong project depth, relevant certifications, and clear experience narratives.
That's why "I applied a lot” often leads to silence.
The fix is not more applications.
The fix is improving what your application communicates in the first 10 seconds.
Since 2010, SynergisticIT has helped candidates land full-time roles at organizations such as Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Walmart Labs, Client, Banking, Client, Client, and hundreds more.
Many JOPP graduates achieve offers in the $90,000 to $154,000 range depending on their role focus and skill coverage.
Our purpose is to align your skills and profile with what employers are hiring for right now—so you get responses, interviews, and offers.
Why you may not be getting replies Your resume lacks stack clarity (recruiters can't quickly see your fit) Projects look like tutorials (no depth, no real-world features, no measurable outcomes) Skills are scattered (no coherent narrative: "What role are you targeting?”) You're missing job-market staples (Git, CI/CD basics, APIs, cloud exposure, SQL) You're not speaking the language of the job description SynergisticIT approaches this from both angles: build real skills and build a market-ready profile.
preparing you for screening, interview calls, technical rounds, and offer negotiation readiness.
Target roles and stacks Current demand often includes entry-level software programmers, Java full stack developers, Python/Java developers, DevOps engineers, data analysts, data engineers, data scientists, and ML/AI engineers.
The focus remains consistent: Java / Full Stack / DevOps plus Data Analytics / Data Engineering / Data Science / Machine Learning / AI.
This breadth matters because today's employers value candidates who can handle more than one layer of the system.
Ideal candidates for response-building support Recent grads, laid-off professionals, career switchers, candidates with gaps, experienced applicants not hearing back, and F1/OPT jobseekers needing a stable tech role.
SynergisticIT also provides support and guidance around STEM extension, and process support related to H-1B and Green Card filing once employed (as applicable through employers).
If you want to explore, here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us (Fill the Form): If recruiters aren't responding, it's not the end—it's feedback.
And you can fix it with the right plan.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
Resume submissions may be shared with our JOPP team database also.
Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
It's also one of the most fixable—because interview performance is rarely about intelligence.
It's usually about preparation structure, repetition, communication clarity, and knowing what interviewers actually test.
Many candidates learn coding, but they don't learn how to present their skills under pressure.
SynergisticIT is designed for candidates who want to stop guessing and start improving with a clear framework.
Since 2010, SynergisticIT has helped thousands of candidates land full-time jobs at tech leaders and enterprise employers—companies such as Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Walmart Labs, Client, Banking, Client, Client, and many more—with offers often ranging from $95,000 to $154,000 depending on role and skill depth.
The focus is: build job-ready ability + interview confidence + hiring alignment so you can close the deal when opportunities appear.
Why do people fail interviews after doing CS or online courses? Typically it's one (or several) of these gaps: Weak fundamentals (you know syntax, but not the "why”) Poor project explanation (you built something, but can't defend design decisions) Shallow system understanding (APIs, DB design, CI/CD, cloud basics are fuzzy) No repetition under pressure (whiteboard/online assessments feel unfamiliar) Lack of structured mock interview practice SynergisticIT addresses these gaps by treating interviews as a skill you work on—like a sport.
You don't just watch videos; you practice real drills.
We emphasize on real interview patterns: coding questions, debugging, project walkthroughs, behavioral responses, and the ability to speak clearly about your work.
What kinds of roles are being targeted? Instead of chasing every shiny trend, JOPP focuses on roles employers repeatedly hire for: Java full stack, software programming, Python/Java development, DevOps, data analyst, data engineer, data scientist, and ML/AI engineer.
In other words, the program builds candidates across Java / Full Stack / DevOps and Data Analytics / Data Engineering / Data Science / Machine Learning / AI—because companies hire teams, not single-skill candidates.
Ideal candidates who benefit from interview-focused help This includes: recent grads with limited experience, laid-off professionals re-entering the market, career changers, candidates with gaps, experienced applicants who can't convert interviews, and F1/OPT candidates needing a stable path.
SynergisticIT also supports candidates with guidance around STEM extension and offers process support relating to H-1B/Green Card filing once employed (as applicable through employers and standard immigration processes).
If you want to explore, here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Form (Get Started): If you're already getting interviews, you're closer than you think.
Now it's time to train like you mean it—and turn interviews into offers.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
Resume submissions may be shared with our JOPP team database also.
Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Many candidates spend months learning frameworks and finishing courses, only to freeze during technical screens, system questions, or behavioral rounds.
The result is painful: "almost hired” over and over again, while the confidence drops.
The truth is that interviewing is its own skill, and most bootcamps don't teach it deeply.
They teach how to code—but not how to think out loud, structure answers, debug in real time, defend trade-offs, and communicate like an engineer.
Since 2010, SynergisticIT has helped candidates land full-time roles with many major employers.
The best way to understand this: you can be smart and still fail interviews if you don't know what the interview is truly measuring.
Interviews rarely test "can you write code at home.” They test: Can you solve problems under constraints and time pressure? Can you communicate your approach clearly? Can you handle edge cases and complexity? Can you explain trade-offs and design choices? Can you show job-ready project depth, not just toy examples? SynergisticIT focuses on roles such as entry-level software programmers, Java full stack developers, Python/Java developers, Data Analysts, Data Engineers, Data Scientists, and Machine Learning Engineers.
The focus areas include Java / Full Stack / DevOps and Data tracks like Data Engineering, Data Analytics/BI, ML/AI, because those are the roles employers continue to hire for.
If your pattern is "I reach interviews but don't clear them,” you likely need three upgrades: Stronger project narratives (what you built, why it matters, how it works) Stronger technical foundations (DSA, OOP, APIs, SQL, pipeline design) Mock interview reps (realistic simulation, feedback, improvement loops) Many jobseekers underestimate how much hiring is about clarity.
You don't need to be perfect—you need to show you can think, collaborate, and deliver.
That's why guided mock interviews and structured interview coaching can be a game-changer.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Ideal candidates for this version include: Candidates who get interviews but repeatedly fall short Jobseekers stuck in "screen round limbo” Developers who panic during live coding Candidates who can build projects but struggle to explain them Professionals who haven't interviewed in years and feel rusty Career changers who fear "I'm behind CS grads” (often untrue with support) SynergisticIT provides support for candidates navigating STEM OPT extension, H1B filing, and Green Card processes (where applicable), which can matter when timing is critical.
Event videos (OCW, JavaOne, Gartner): USA Today feature If you're tired of failing interviews and want a structured plan to convert interviews into offers, start here: Contact SynergisticIT: Because getting hired isn't about trying harder—it's about preparing smarter, practicing correctly, and having the right guidance.
Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
Resume submissions may be shared with our JOPP team database also.
Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
As a Pro Sales Customer Care Representative in Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners.
The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.
During a Typical Day, You'll Perform all Customer Care responsibilities with consistent reliability.
Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries.
Document customer contacts.
Initiate outbound contacts as appropriate.
Provide online support for applications.
Utilize available resources to respond to internal and external customer inquiries.
Help identify process improvements and best practices for the team.
As applicable, answer email inquiries, web forms, etc.
within required time frames in a professional manner with accurate and timely information.
Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager.
Meet or exceed performance expectations including but not limited to productivity, accessibility and quality assurance.
Adhere to and support all Percepta and client initiatives and company policies and procedures.
Attend and participate in team meetings.
Act as a mentor to less experienced teammates which include: Training new team members.
Act as a backup for a subject matter expert in the absence of the Sr.
Business Analyst and/or Team Leader.
Demonstrate leadership capabilities.
Complete training courses as directed by Operations and/or Training.
Complete additional tasks and projects as needed.
What You Bring to the Role High school diploma required.
College degree preferred or equivalent work experience required.
1
- 2 years of customer service experience required; does not need to be in a call center position.
Computer skills: experience working with multiple programs, ability to type.
Excellent customer service ability.
Ability to maneuver through various systems to provide the dealer with accurate information.
Displays professionalism and a positive attitude.
Ability to effectively communicate with customers, managers, and co-workers.
Strong written and oral communication.
Time management and organizational skills.
Willingness to take on new assignments.
Reliability.
Ability to multitask.
What You Can Expect Starting hourly rate of $16 Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Hours of Operation: Monday thru Saturday: 8 am to 8 pm About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one.
Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.
Respect- a team that is accountable, dependable and gives you their full attention.
Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.
CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
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Get Hired by taking action.
If you just graduated (or you're about to) and the job search is already feeling confusing, you're not imagining it.
A degree proves you can learn—but employers hire for job readiness: projects that look like real work, current tech stacks, interview confidence, and the ability to contribute on day one.
That's why many new grads send hundreds of applications and still hear nothing back.
It's not because you're "not smart enough.” It's because most entry-level pipelines are crowded, and hiring teams filter heavily for candidates who look production-ready.
We are actively considering candidates for entry-level software engineering and data roles, especially Java full stack, Java/Python development, DevOps automation, data analytics, data engineering, data science, and ML/AI—full-time opportunities aligned to client needs.
Our core emphasis remains Java/Full Stack/DevOps and Data/Analytics/Engineering/ML.
SynergisticIT focuses on two high-demand lanes: Java / Full Stack / DevOps and Data (Data Analyst, Data Engineer, Data Scientist) + ML/AI—so you don't graduate with scattered skills, you graduate with an employable stack.
SynergisticIT since 2010, has helped candidates land full-time roles at major organizations (examples often cited include Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Banking, Wayfair, Client, Client, and more) with offers commonly in the $95k–$154k range depending on role and skill depth.
For a new grad, the bigger message isn't the number—it's that results require a structured pathway, not random applications.
Here's a realistic way to think about your advantage as a fresh graduate: you're early enough to build the right foundation before bad habits set in.
If you master fundamentals—coding, debugging, data structures, system thinking—and then layer modern tools on top (frameworks, cloud, CI/CD, analytics stacks), you become the kind of "entry-level” candidate who actually feels like a safe hire.
What roles are companies hiring for right now? A typical market demand pattern is clear: organizations still need entry-level software programmers, Java full stack developers, Python/Java developers, DevOps-focused engineers, and on the data side data analysts, BI analysts, data engineers, data scientists, and machine learning engineers.
The strongest candidates aren't "tool collectors”—they're people who can show end-to-end capability: build an API, connect a database, deploy a service, analyze data, explain results, and handle interviews calmly.
Why fresh grads get stuck— Fresh grads often struggle for four predictable reasons: Resume doesn't match job keywords (ATS filters you out).
Projects look like school assignments (not production-aligned).
Interview skills are undertrained (DSA, system design, SQL, behavioral).
No structured pipeline (random applying without feedback loops).
A job-placement-first approach addresses these systematically: build the right portfolio, practice the right interview questions, align your tech stack to roles, and keep improving until the market says "yes.” Who this path fits best If you're a recent graduate, you'll likely fit if you match any of these: New grads in CS, Engineering, Math, or Statistics with limited job experience Students finishing Bachelor's or Master's programs who need a real hiring plan Candidates who apply consistently but don't get callbacks Candidates who reach interviews but struggle to close International students on F-1/OPT who need a job plan for STEM extension/H-1B timing Graduates with strong academics but thin practical experience SynergisticIT helps STEM extension and work authorization pathways, and for candidates who need long-term stability, support related to H-1B and green card processes as part of employer-side realities.
If you're tired of guessing, stop treating your job search like a lottery.
Treat it like a project with milestones: skills → portfolio → interview readiness → targeted applications → scheduled interviews → offer.
If you want to explore, here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact & get a roadmap: Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Bottom line for fresh grads: Your degree is the starting line, not the finish line.
If you want to get hired faster, you don't need "more random courses.” You need a guided, job-focused path and the right people around you.
In tech, it's not just what you learn—it's how you learn and who you build with that decides how far you go.
Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
Resume submissions may be shared with our JOPP team database also.
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