Walmart Remote Customer Service Jobs Jobs in Usa

• Provide pharmaceutical care to customers, including processing and accurately dispensing prescription orders.
• Counsel customers regarding healthcare and prescription medication needs.
• Administer immunizations and other programs developed by Walmart.
• Ensure compliance with company policies, procedures, and regulations.
• Model and provide guidance to the pharmacy staff on proper customer service approaches.

• Proficiency in pharmaceutical care and implementing best practices.
• Excellent ability to foster relationships with customers and partners.
• Adaptability: Capability to cater to patient needs and address a variety of medical concerns.
• Community Engagement: Enthusiasm for participating in community activities, outreach, and events.
• Regulatory Compliance: Commitment to following HIPAA and PHI guidelines.

ㅤ

ㅤ

ㅤ

ㅤ

‎ 

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

ㅤ

ㅤ

ㅤ

ㅤ

‎ 

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Provide comprehensive patient care by processing and dispensing prescription orders, administering immunizations, and other programs in compliance with Board of Pharmacy statutes and regulations.
• Ensure effective merchandise presentation, accurate pricing, proper signing, and inventory levels.
• Model, enforce, and provide direction and guidance on proper customer service approaches and techniques to ensure customer needs are resolved within company guidelines.
• Oversee and participate in community outreach programs, encouraging associates to serve as good members of the community.
• Ensure compliance with company and legal policies, procedures, and regulations by analyzing reports, implementing loss prevention and safety controls, and overseeing safety and quality assurance reviews.

• Proficiency in working with patients and healthcare providers effectively.
• Expertise in analyzing data to enhance pharmacy performance and patient outcomes.
• Competence in analyzing financial data to make informed business decisions.
• Capability to manage a pharmacy, including overseeing staff and operations.

ㅤ

ㅤ

ㅤ

ㅤ

‎ 

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Provide comprehensive patient care by processing and dispensing prescription orders, administering immunizations, and other programs in compliance with Board of Pharmacy statutes and regulations.
• Ensure effective merchandise presentation, accurate pricing, proper signing, and inventory levels.
• Model, enforce, and provide direction and guidance on proper customer service approaches and techniques to ensure customer needs are resolved within company guidelines.
• Oversee and participate in community outreach programs, encouraging associates to serve as good members of the community.
• Ensure compliance with company and legal policies, procedures, and regulations by analyzing reports, implementing loss prevention and safety controls, and overseeing safety and quality assurance reviews.

• Proficiency in working with patients and healthcare providers effectively.
• Expertise in analyzing data to enhance pharmacy performance and patient outcomes.
• Competence in analyzing financial data to make informed business decisions.
• Capability to manage a pharmacy, including overseeing staff and operations.

ㅤ

ㅤ

ㅤ

ㅤ

‎ 

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Join our Sales team at Suave Brands Co and make an immediate impact on our portfolio of trusted heritage brands across beauty and personal care: Suave, Chapstick, Caress, St. Ives, Q-Tips, Noxema, and Ponds, and TIGI Bedhead. Together, we build innovative and useful products that elevate people's lives everywhere every day.

Suave is a well-known consumer brand, with 80% aided brand awareness, putting it in the top 3 best-known hair care brands in the market today. The brand has a longstanding history and was founded 75+ years ago. One out of every four households use Suave shampoo and one out of every five households uses Suave body wash. Wood Partners is a Boston-based private investment firm that invests exclusively in the consumer industry. The firm seeks to acquire branded consumer products that sell into a variety of consumer channels, including mass, drug, food, specialty, value, club and e-commerce. Yellow Wood's investment and operating strategy is based on utilizing the firm's functional operating resources to help maximize brand performance by driving organic growth and increasing operating efficiencies while acquiring additional brands into a limited number of platform companies in its concentrated investment portfolio. Yellow Wood believes in a philosophy of working closely and collaboratively with management teams, resulting in greater alignment and co-ownership of outcomes. Brands Co is seeking a National Account Manager to join their Sales team, focusing on managing key accounts like Walmart and driving growth for their portfolio of beauty and personal care brands. The role is remote based in Bentonville, AR, with some travel required, and involves collaboration across multiple corporate teams to achieve sales, profit, and distribution goals.

• Role responsibilities: The manager will handle daily buyer relationships, use data insights to set business objectives, manage trade budgets, forecast sales accurately, and drive product assortment development for Walmart.
• Collaboration and impact: This position demands strong internal influence to align product development, marketing, finance, and operations teams to meet Walmart’s needs and contribute to significant business growth.
• Required qualifications: Candidates must have a bachelor’s degree, over seven years of CPG sales and account management experience, prior Walmart account experience, and strong skills in customer management, category and trade promotion management, and communication. Experience in beauty or personal care is preferred.
• Desired skills: Successful applicants are expected to be strategic thinkers with leadership presence, self-motivated, adaptable to change, detail-oriented, and capable of influencing at all organizational levels, including executives.

If you're looking to build a strong career, we have an exciting opportunity for a National Account Manager. The position will be Remote based in Bentonville, AR but will require limited travel for Sales Meetings and to our corporate office in Hackensack, NJ

The National Account Manager will report to the VP Walmart Sales Lead and play an integral role in driving world class account management initiatives by working closely with Walmart merchants in collaboration with Suave Brands corporate teams (sales planning, category planning & analysis, omni channel, supply chain, customer service and finance) to meet sales & profit, distribution and digital goals across various categories in the Personal Care Consumables business space.

You will have the opportunity to Make Great Things Happen!

• Manage day-to-day relationships with buyers in assigned categories to strengthen partnership and deliver long-term profitable sales results.
• Maximizes insights and data – gathers, manages, and interprets the most appropriate data, sets objectives for business development, develops specific action plans for account plan implementation, measure/monitors/optimizes programs, and results.
• Understands and is able to action Walmart supply chain and operation efficiencies.
• Strong negotiator – completes selling propositions before negotiating, effectively plans for selling and negotiating, negotiates/sells with a fact-based approach, executes a comprehensive follow up.
• Effectively manage trade budget and spending to deliver profitable programs with no over-spends.
• Timely and accurate forecasting of sales volume by SKU. Analysis of item trends and in-stocks to drive volume.
• Drive item development with key teams to ensure best assortment for Walmart delivering key internal and Walmart-facing metrics.
• Be a self-starter, prone to informed action; decisive and driven to propel the business forward.
• Comfortable working in an ambiguous, ever-changing environment.
• Exert strong internal influence to drive the business (product development, marketing, finance, operations) to profitably deliver what is needed for Walmart.

Ultimately this is a unique opportunity to play a key role in driving growth at Walmart, leading effective collaboration across a wide breadth of cross-functional partners.

Qualifications We Need You To Have:

• Bachelor’s Degree required
• 7+ experience in CPG sales and account management, proven track record of meeting or exceeding targets
• Strong Customer Management Skills- use of syndicated data sources such as Nielsen or IRI with sound understanding of Walmart systems and processes (Retail link/Scintilla, Item creation and maintenance, Pricing and feature execution, line review processes and general store operations processes)
• Prior Walmart account management experience required; beauty or personal care category experience strongly preferred.
• Understanding of P&L Management, Category Management, Trade Promotion Management, Pricing Structures and Trade Terms
• Plan, organize, and prioritize multiple assignments and projects.
• Ability to work well with others in fast paced, dynamic team-environment with the ability to work on high collaboration and performance teams.
• Written and verbal communication skills, including presentation skills and the ability to communicate and influence at all levels within the organization. Proficient in MS Office Tools

Additional skills and experience to be successful in this role:

• Strategic Thinker – ability to envision the sales team / processes / relationships of the future
• Leadership/Executive presence – leads through resonant engagement demonstrating mindfulness, hope and compassion to build an inclusive environment
• Self-motivated and has ability to embrace change and deliver results managing multiple/diverse priorities
• Excellent communication skills, self-motivated and detail oriented
• Ability to lead, communicate, present and influence all levels of the organization, including executive and C-level

Compensation: The base salary range for this position is $165,000 - $175,000 per year. In addition, this role is eligible for an annual discretionary bonus based on individual and company performance. Actual compensation may vary based on experience, skills, and geographic location.

Diversity at Suave Brands is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Sales Execution Manager-South Central Region

The ideal candidate will be based in our Irving facility and will support our Walmart customers in Dallas, Irving, Lubbock, Tulsa, Bentonville Oklahoma City, Waco, Longview (location coverage subject to change with any urther alignment with Market Managers).

The Sales Execution Manager (SEM) will be responsible for sales of Keurig Dr Pepper's (KDP's) Direct Store Delivery (DSD) portfolio in the Walmart account. The SEM will serve as a key member of the sales team who contributes to the strategic direction of the customer relationship. This role contributes to volume, profit, and share growth by driving distribution and availability across key KDP brands, and by developing and executing a net sales and margin strategy at retail across the KDP beverage platforms

This role will own the customer relationship and be responsible driving volume, profit and share growth by delivering upon the company and the retailer's objectives. Key areas of focus: Distribution and availability of our key brands and packages, excellence in display execution and retail conditions, and everyday price and promoted price compliance.

At Keurig Dr Pepper the consumer is at the heart of everything we do. Join the team at KDP and make a difference to consumers with one of America's leading producers and distributors of hot and cold beverages helping to satisfy every consumer's beverage need, anytime and anywhere. The role demands a highly driven, results oriented, collaborative thinker with strong business planning, negotiation, analytical, and strategic selling skills. The right candidate must bring solution-based thinking, excellent communication skills, is highly organized, and brings an extraordinary level of commitment. This individual must proactively partner with internal KDP resources across multiple functions that influence and assist with execution of the Non-Commercial strategy. This role requires a proven ability to build and execute regional and national sales plans, align and coordinate selling activities across multiple channels, and excellent financial acumen to maximize performance.

Responsibilities:

• Accountable for achieving maximum sales volume and margin consistent with sales projections and goals.
• Develop and implement customer sales strategies and account plans for accomplishing mutually beneficial volume objectives, promotional plans, and value Includes joint business planning as well as on-going activities throughout the year to support that plan.
• Analyze data to draw insights for strategic plans, volume forecasting, and budget planning.
• Develop customer presentations by working collaboratively with cross-functional teams
• Meet with Walmart Regional Managers and Market Managers quarterly to discuss business results and plans for next quarter
• Strong cross-functional leadership skills are required including communication and collaboration with multiple teams within KDP: Customer Marketing, Finance, Operations, Financial Business Services, Master Data, Customer Service, Business Unit Leadership, etc.
• Communicate frequently as part of larger collaborative National Account teams to ensure complete understanding of current programs and implications at retail –communicate this information throughout DSD sales organization.
• Develop, sell and drive Merchandising events within retailer markets/regions
• Experience working or calling on Walmart is a plus

Travel – 50%

• Salary Range: $90,000 - $125,000 / year.
• Actual placement within the compensation range may vary depending on experience, skills, and other factors
• Benefits, subject to election and eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!
• Annual bonus based on performance and eligibility

• Bachelor's degree in sales, marketing, or related field experience below
• At least 5 years sales experience in selling and managing national and/or regional accounts within a packaged goods company.
• Excellent written and verbal communication skills, and ability to clearly communicate and deliver presentations.
• Strong project and people management skills, critical and creative thinking, and problem-solving skills.
• Highly organized, passionate with a collaborative, strategic growth-mindset
• Word, Excel, PowerPoint, and Outlook expertise.
• Experience with sales systems preferred-Power BI, Engine, Microstrategy, My Day sales/merchandising, Margin Minder
• Ability to travel up to 50% travel.
• Experience working or calling on Walmart is a plus.

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Job Title: Marketplace Manager

Company Overview:

Westfield Outdoors is a leading Indianapolis-based company specializing in durable goods manufacturing and international importing services. Our focus lies in outdoor leisure products, including camping furniture, tents, shelters, backpacks, trekking bags, soft coolers, pet products, baby products, hunting accessories, fishing tackle, and patio furniture. As a global leader in OEM and private-label manufacturing for the outdoor industry, Westfield Outdoors is dedicated to delivering innovative, high-quality durable goods that meet the needs of our customers and end-users.

Position Summary:

The Marketplace Manager is responsible for the day-to-day execution and growth of Westfield Outdoors’ marketplace partners such as Amazon and Walmart Marketplace. This role focuses on maintaining accurate product listings, supporting advertising and promotional execution, monitoring account health, and compiling performance reporting across online marketplaces.

The position serves as a key coordination point between the Bentonville-based Walmart Marketplace team, the Indianapolis marketing, design, and product teams, and international operations partners who administer marketplace programs and execution. The ideal candidate is highly organized, detail-oriented, and comfortable working cross-functionally in a fast-paced, multi-channel environment.

This position is based in-office in Indianapolis, Indiana.

Key Responsibilities:

1. Listing and Catalog Support:

·        Assist in creating, updating, and maintaining product listings across marketplace partners such as Amazon and Walmart Marketplace, including titles, bullet points, descriptions, keywords, and product attributes.

·        Upload product images, enhanced content, A+ or equivalent media provided by the creative and design teams.

·        Monitor listings for errors, suppressions, compliance issues, and data inconsistencies, escalating issues to management as needed.

·        Help maintain accurate product data, including SKUs, pricing, variations, and category placement.

2. Advertising and Promotions Support:

·        Assist with the setup and monitoring of advertising campaigns across Amazon Advertising and Walmart Connect platforms.

·        Track daily and weekly performance metrics such as ACOS, CTR, spend, impressions, and sales, and flag performance concerns or anomalies.

·        Support execution of coupons, deals, seasonal promotions, and retailer-specific programs.

·        Prepare performance summaries and reports to support optimization of advertising budgets and campaign performance.

3. Account Health and Operational Support:

·        Monitor marketplace dashboards for account health notifications, listing warnings, stranded inventory, and fulfillment alerts.

·        Assist with resolving tickets related to listing suppressions, review issues, compliance warnings, or shipment discrepancies.

·        Coordinate with internal supply chain and operations teams to support inventory tracking and fulfillment requirements.

4. Analytics and Reporting:

·         Pull weekly and monthly performance reports from Amazon Seller Central and Walmart Seller Center.

·        Compile reports related to sales trends, keyword performance, promotional results, and competitive activity.

·        Support data entry, dashboard updates, and reporting used for internal reviews and planning discussions.

5. Cross-Functional Coordination:

·        Work closely with marketing, creative, and design teams to request, track, and upload required marketplace assets.

·        Collaborate with customer service teams to monitor customer questions, reviews, and feedback trends.

·        Support sales, trade marketing, and product teams with retailer-specific product details, promotions, and content needs.

·        Help ensure clear communication and alignment between U.S.-based teams and international partners supporting marketplace execution.

Qualifications:

Education and Experience:

·        Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.

·        1–3 years of experience supporting e-commerce marketplaces, digital marketing, or online retail operations preferred.

Skills and Competencies:

·        Familiarity with Amazon Seller Central and Walmart Seller Center platforms preferred.

·        Strong attention to detail and ability to manage multiple tasks and deadlines simultaneously.

·        Proficiency in Microsoft Excel and Google Sheets, with comfort working with performance data and reports.

·        Strong written and verbal communication skills.

·        Ability to work effectively within cross-functional teams, including international partners.

Other Requirements:

·        Self-motivated team player with a strong sense of ownership and accountability.

·        Strong organizational and time management skills.

·        Ability to work in-office in Indianapolis, Indiana.

Why Join Westfield Outdoors?

At Westfield Outdoors, we value innovation, collaboration, and a commitment to excellence. As part of our team, you will gain hands-on experience supporting leading online marketplaces while working alongside experienced professionals across product, marketing, operations, and global sourcing. This role offers meaningful exposure to marketplace execution within a growing, dynamic organization.

Compensation and Benefits:

Westfield Outdoors offers a competitive salary and comprehensive benefits package, including:

·        Health, dental, and vision insurance.

·        Generous paid time off and company holidays.

·        401(k) retirement plan with company match.

·        Opportunities for professional development and career growth.

Application Process:

To apply, please submit your resume detailing your relevant experience and interest in the position. We look forward to learning how you can contribute to the continued success of Westfield Outdoors.

Equal Opportunity Employer:

Westfield Outdoors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Deco Marche

Deco Marche is a technology-enabled logistics and fulfillment powerhouse. We specialize in distribution for all sizes of ecommerce and omnichannel retailers. When you work with us, you’re working with a portfolio that includes:

· E-Commerce Leaders: Amazon & Wayfair

· National Omnichannel Retailers: Home Depot, Target & Walmart

· Furniture Titans: Bob’s Furniture, Rooms To Go, Nebraska Furniture Mart, and Living Spaces

Deco Marche is a leading home décor and accent furniture company with over 5,000 stylish and innovative high-quality home accessories in stock for drop shipping. Products include home décor, sculpture, wall décor, accent furniture, lighting, candle holders, and garden/outdoor. We have distinct brands on over 30 top ecommerce sites. Deco Marche is B-to-B and does not sell to the public on our website but instead sells products to major ecommerce sites and drop ships the orders for them. We pride ourselves on efficiency, accuracy, and providing our partners with the real-time insights they need to win in a competitive market.

Job Description

Responsible for managing and growing multiple ecommerce partners, including customer relationships, product content, supply chain operations, promotions, and merchandising. Self-motivation, analytical talent, and great communication skills are important to succeed in this role.

Responsibilities

· Formulate and execute tactics to drive sales for our products on existing partner ecommerce sites.

· Online merchandising for our digital product catalog, product feeds, product attributes, and variation.

· Help build and variate SKUs on multiple ecommerce partners.

· Reviews website visitor feedback, reviews, and digital analytics to evaluate and optimize product details such as attributes, imagery, and videos to optimize sales online and traffic into stores.

· Translate on-site tests and optimizations into clear and actionable insights through thoughtful data collection, in-depth analysis, sharp observations, smart story-telling, and compelling presentations.

· Supervise an ecommerce customer service and content assistant.

Qualifications

· Bachelor degree or equivalent work experience.

· At least 3 years ecommerce experience selling products on Amazon, Wayfair, Walmart, Target, or Home Depot.

· Understanding what drives volume sales by SKU across many products on high volume ecommerce sites.

· Home décor and furniture experience would be ideal. If a candidate does not have that experience, however, a passion for furniture and home décor is necessary.

· Excellent written and verbal communication.

· Strong analytical and quantitative skills, have a passion for data-driven decision making, thrive on challenges, and have a proven history of successful ecommerce growth.

• · Proficient with Microsoft Office including Excel pivot tables and VLOOKUP.

Inside Sales Account Manager – Contract Packaging (Food & Beauty CPG)

Company: Komplete Group Inc. (KPAK)

Location: Grand Prairie, TX | On-site

Type: Full-time

Reports to: Director of Operations

About Komplete Group Inc.

At Komplete Group (KPAK), we help bring some of your favorite Food & Beauty consumer brands to store shelves. We work behind the scenes with companies like Red Bull, Keurig Dr Pepper, Edgewell Personal Care, and Unilever to manufacture, package, and prepare their products for sale. Our team ensures that when you shop at Sephora, Walmart, or Costco, the products you see are retail-ready. As a contract packaging firm in the consumer packaged goods (CPG) industry, we handle the packaging so brands can focus on making great products.

Overview

We’re looking for a high-energy Inside Sales Account Manager who can run day-to-day customer needs and also convert inbound warm leads into new programs. You’ll own customer communication, coordinate internal execution, and move opportunities forward, from initial request to quote to launch.

This role is ideal for someone who enjoys relationship-building and follow-through, has a sales mindset, and can comfortably pick up the phone to progress warm opportunities. You won’t be expected to do heavy cold calling, but you should be willing to do light outbound(follow-ups, reactivating old leads, and reaching out to similar prospects) to keep the pipeline active.

What You’ll Do

Account Management & Customer Execution

• Serve as the primary point of contact for assigned customers and keep communication clear, fast, and organized.
• Coordinate programs with Production, Scheduling, Procurement, Quality, and Shipping to ensure smooth execution.
• Track key job details (specs, BOMs, artwork, packaging components, ship dates) and keep documentation current.
• Provide status updates, resolve issues, and ensure customers stay confident in timelines and deliverables.

Inbound Warm Leads + New Business Support

• Take ownership of inbound lead flow (website inquiries, referrals, existing customer requests, warm introductions).
• Qualify inbound requests: understand product, volume, packaging format, timelines, and success criteria.
• Coordinate internal inputs to build quotes and proposals (scope, assumptions, lead times, and pricing support).
• Follow up consistently to move opportunities from request → quote → decision → launch.
• Identify expansion opportunities within existing accounts (new SKUs, new formats, value-added services).
• Perform light outbound to drive growth: re-engage past inquiries, follow up on dormant quotes, and outreach to lookalike prospects in targeted categories.

What Success Looks Like

• Inbound requests get a fast response and don’t fall through the cracks.
• Higher quote conversion and faster turnaround from inquiry to launch.
• Customers receive excellent service and increase repeat business.
• Better internal coordination leads to fewer surprises and smoother execution.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 1–4 years of experience in account management, customer service, inside sales, logistics, or manufacturing/operations support.
• Comfortable speaking with customers, asking good questions, and following up until there’s a clear next step.
• Strong organization: able to manage multiple active opportunities and projects at once.
• Proficiency in Excel/Google Sheets; CRM experience is a plus.
• Practical, team-first mindset; able to work cross-functionally in a fast-paced environment.

Preferred (Nice to Have)

• Exposure to contract packaging, co-manufacturing, fulfillment, or CPG.
• Familiarity with packaging components (labels, cartons, corrugate, films) and retail requirements.
• Experience in SQF/GMP or quality documentation environments.

Benefits

• Health/dental/vision, 401(k), PTO, paid holidays

Description

Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we believe in promoting from within and giving our employees meaningful opportunities to learn, grow, and thrive. Whether you're just starting out or bringing years of experience, we'll provide the tools and support you need to succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Karoun Dairies, part of the Lactalis family of companies, is currently hiring a Digital Marketing Manager based in San Fernando, California.

About the Role

We are seeking a Consumer-Focused Digital Marketing Manager with a strong background in CPG marketing (preferably dairy) to lead our digital initiatives. This role combines creativity, analytics, and technology to deliver impactful campaigns that resonate with consumers and drive measurable results. You will manage social media, paid advertising, SEO/SEM, content creation, and AI-driven optimization across multiple platforms.

From your EXPERTISE to ours

Key responsibilities for this position include:

Pillars To Success:

• A key contact for Digital marketing, working with the senior management to develop trade and digital strategies and releases, ensuring activity is within budgets and deployed appropriately to support key messages / campaigns.
• Responsible for managing the delivery of all B2B Digital marketing communication, including email / social /website, ensuring tone of voice is representative of the Karoun and Portfolio brands whilst being agent appropriate and engaging.
• Develops and executes B2B Digital marketing strategies to boost sales via retailers, distributors and wholesalers.
• Acts as a liaison between Company brand marketing and sales to create persuasive digital marketing technical and strategical materials and deployments to fruition per the strategical plans and forecasts.
• Manage trade promotions with digital technical resources, tools, and measures as an advocate of the goal and mission, the same for in-store presence.
• Analyze performance metrics of digital marketing related deployments and offer strategic roadmaps with actionable planning.
• Consumer-Centric Strategy: Develop and execute digital marketing strategies based on consumer insights and behavior.
• Social Media & Paid Ads: Manage Meta Ads, Google Ads, and other paid campaigns. Implement targeting and retargeting, optimize pixels/tags, and ensure accurate tracking.
• SEO & Keyword Analytics: Conduct keyword research, optimize content for SEO, and manage SEM campaigns to improve visibility and traffic.
• Content Creation & Virality: Produce engaging content (posts, videos, blogs) designed to connect with consumers and encourage sharing. Identify influencers and manage collaborations.
• AI-Driven Optimization: Use AI tools for predictive analytics, automated scheduling, keyword analysis, and campaign performance optimization.
• Analytics & Reporting: Track KPIs such as views, reach, GRPs, CPM, and use tools like Google Analytics and heatmaps to improve user experience and conversions.
• Retail & Marketplace Integration: Manage campaigns for Instacart, Walmart, and Amazon Fresh, including paid ads and performance adjustments.
• Email Marketing & Automation: Build and manage email campaigns, leveraging automation for efficiency.
• Trend Monitoring: Stay ahead of emerging digital marketing and AI trends.
• Accountable for ensuring all support material for use in B2B and B2C trade comms is created and distributed in a timely manner and on budget.
• Work with the senior manager to develop multi-channel trade communication plans, using insightful analytics of performance and aligning with brand activity to deliver tailored comms suitable for the message being delivered.
• Maintain an external perspective and awareness of trade marketing activity other organizations are carrying out within and outside of the industry. Using any insight gained to inform Karoun's trade and marketing related activities.
• Take the lead on building relationships with Karoun and portfolio brands to share best practice and agent insight.
• Represent as digital marketing lead in key partnership team (sales) events, ensuring the partnership team is aware of upcoming plans, activity and news from digital marketing. Similarly, will then also represent the voice of the marketing/sales team in related meetings.
• Have ownership of ensuring the respective teams have a thorough and good understanding of digital brand activities and information. Regularly meet and work relevant business agents to better plan and deliver such related digital marketing campaigns that are optimized for the desired delivering of commercial, sales and brand objectives.
• Proactively work with internal and external partners and business relation colleagues to create and deliver assets than can be used where possible.
• Share best practice and learnings from and with colleagues and stakeholders.
• Advocates and supports Head of Marketing and Sales Management as and when needed.
• Provide the sales team with support on proofing key digital marketing materials.
• Ensure that the Marketing team and others are kept well informed of current projects and priorities. Strategic awareness and dual consideration to how we are communicating brand messages, commercial priorities and key agents process updates to the team and other dept. partners.

This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform these Essential Duties and Responsibilities.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

Desired attributes:

• Role model: Lactalis Leadership Model culture essentials in their leadership style: Have approachable style and a 'can do' attitude with a highly evolved 'customer service' approach.
• Consumer-First Mindset: Understands consumer behavior and creates strategies that resonate.
• Strategic Thinker: Designs and executes campaigns that deliver measurable results.
• Creative Innovator: Creates content that drives engagement and brand loyalty.
• Analytical Expert: Uses data and AI insights to optimize performance.
• Tech-Savvy: Comfortable with the latest tools and trends in digital marketing.
• Strong project management skills with the ability to juggle multiple initiatives.
• Field-oriented mindset with hands-on experience in store-level execution.
• Analytical and data-driven, with a focus on KPI tracking and actionable insights.
• Excellent communication and collaboration skills across departments.
• Proficient in budget planning and resource allocation.
• Highly proactive, detail-oriented, and results-focused.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Expert in internal and external relationship building and management
• Organization, flexibility, and the ability to prioritize and manage diverse activities simultaneously.
• Dynamic, problem-solver with an Innovative and creative mindset.
• Strong communication, presentation, negotiation and influencing skills.
• Attention to detail and quality control.
• Passionate about delivering optimal results
• Always maintains effective working relationship despite any difficulties caused by conflicting roles or differing viewpoints.
• Will resolve differences of opinion by seeking mutually acceptable solutions.
• Contributes to a supportive team environment by providing support and back up to team members and sharing expertise with others.
• Seeks feedback from other team members.
• Is highly motivated and energetic and has "can do" attitude.
• Is able to work in teams from across the organization, not just within their area of specialty
• Willingness to continue developing and growing in the marketing field and responsibilities
• Highly organized with experience managing multiple projects and priorities while managing workflow in a deadline-driven and service-focused environment.
• Strong interpersonal skills including ability to maintain strong professional relationships with a diverse range of groups, and associates in different locations.
• Good problem-solving skills.
• Excellent attention to detail.
• Be driven by the delivery of a proactive marketing team, taking ownership of issues and solving them.
• Ability to explain things clearly. Comfortable with having conversations with stakeholders of various levels of seniority.
• Be excellent at planning and prioritizing and have excellent organization and time-management skills
• Enjoy working in a team, both immediate and cross-functional, and is a strong, proactive and reliable team member.

Education and Specific Experience Requirements

• Bachelor's degree in Digital Marketing, Marketing relevant degree or similar level qualifications or equivalent related field/experience.
• 5+ years of experience in digital marketing with expertise in social media, paid ads, SEO/SEM, and analytics.
• CPG marketing experience required; dairy category experience strongly preferred.
• Proficiency in Meta Ads Manager, Google Ads, Google Analytics, SEO tools, and AI-powered marketing platforms.
• Strong understanding of pixels/tags, heatmap analysis, and campaign KPIs.
• Experience managing campaigns for retailers and marketplaces.
• An understanding of marketing communications practices and techniques
• Marketing communication experience across
• managing various channels including advertising
• Relationship management experience skills
• Relevant legislative understanding
• Proven experience presenting to a variety of key stakeholders
• Exemplary interpersonal and leadership skills with particularly strong experience in communicating and influencing throughout all levels of a business
• Proven commercial acumen
• Stakeholder management
• Keen ability to multi task with strong organizational skills
• Knowledge of IT packages including Excel, Word, Power Point
• Ability to analyze data and draw conclusions, making and presenting recommendations as appropriate.
• Exceptional written and verbal communication.
• Time management, prioritization and organization.

Skills/Abilities

• Strong organizational skills and attention to detail.
• Must be self-motivated, organized and possess strong problem-solving skills.
• A curious self-starter, able to work independently without excessive oversight
• An effective multi-tasker that can set priorities and schedule work activities
• Ability to effectively present information to management.
• Interpersonal and communication skills.
• Ability to present, converse and report professionally to Lactalis Leadership.
• Teamwork, good communication skills to work closely across departments.
• Should possess strong communication and organization skills
• Ability to manage multiple projects in a fast-changing environment.
• Highly motivated, dynamic, efficient, and fast learning.
• Positive attitude, flexibility and a strong work ethic are critical to thriving in this position.
• You have strong communication & interpersonal skills.
• You have strong analytical skills and are comfortable dealing with numerical data.
• You thrive in matrix environments and are adept at influencing and coordinating with different stakeholders.
• Excellent communication, analytical, and creative skills.

Desirable:

• Ability to use and familiarity with email, marketing, social media and website content management systems
• Specialist marketing qualification
• Ability to adapt PDF's
• Good project management skills
• Copywriting

Other

• Eligibility to participate in Incentive Plan.
• Schedule and additional requirements outlined below:

We promote work-life balance, but as Digital Marketing, there are occasions business needs may/can require weekends, evenings, additional hours availability and flexibility, such as but not limiting to, reporting to our or other locations, Food or trade shows, trainings, events, company engagement activities, etc.

Business travel, such as, requirement to travel for Lactalis and/or Karoun related purposes to, conferences, meetings internal and external, trainings, etc. (Overnight stays as needed) [Travel i.e., airplane, auto]

• Job Type: Full-time

Physical Demands

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Essential Duties and Responsibilities of this job.

Office: While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.? This is largely a sedentary role sitting at a computer for an extended period;? However, this would require the ability to move around within an office environment and bend or stand as necessary and to?move about inside the office to access file cabinets, office machinery, etc.?Regularly communicates with others both verbally and in writing to convey information.?? Air travel required when active participation in meetings outside the office are deemed necessary.?

Work Environment

The Work Environment characteristics described here are representative of those an employee encounters while performing the Essential Functions and Responsibilities of this job.

Office: This job operates in a professional office environment with moderate noise and distractions in an open office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and fax machines.? This job requires interaction with others on a regularly basis.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations

Drive sales through personalized wireless solutions and customer education.

Premium Retail Services operates in more than 1300 Walmart Supercenter locations across North America, with a dedicated sales team of more than 3,000 Wireless Sales Pros. We are currently seeking a Sales Manager to join our Wireless team.

Prior sales experience or existing knowledge of the wireless category is not mandatory, but you must be driven to learn. We will teach you everything you need to know about wireless plans, services, devices, and promotions through ongoing in-store, as well as online, training.

What you will do:

• Oversee a team of Wireless Sales Pros across 3-4 retail locations, driving recruitment, coaching, and development to achieve sales and business goals.
• Motivate and empower teams to consistently exceed sales targets and key performance indicators.
• Act as a player-coach, modeling top-tier sales techniques and training practices to elevate team success.
• Execute strategic recruitment and retention plans to maintain a high-performing, customer-focused workforce.
• Demonstrate professionalism, strong work ethic, and determination while fostering collaboration with Premium, the client, and in-store leadership.

What’s in it for you?

• Reward: Exceptional earning potential including a base salary plus a monthly performance-based bonus and commission.
• Full benefits package: Paid time off, group health, life and disability insurance, tuition reimbursement, and 401(k) retirement savings plans (with match).
• Tools for Success: We will train, coach & support you to help you succeed in your role.
• Upward Mobility: With more than 1,300 locations, we provide excellent career-advancement

opportunities within the program and beyond.

If you meet these qualifications, we’d love to meet you:

• Two years of experience in sales and consistently surpassing sales objectives is an asset.
• Prior leadership experience preferred.
• Prefer candidates who have a knack for all things wireless.
• We’re looking for someone with excellent communication skills—both written and verbal.
• Demonstrated excellence in multitasking, demand management, problem-solving, and organizational skills.

Drive sales through personalized wireless solutions and customer education.

Premium Retail Services operates in more than 1300 Walmart Supercenter locations across North America, with a dedicated sales team of more than 3,000 Wireless Sales Pros. We are currently seeking a Sales Manager to join our Wireless team.

Prior sales experience or existing knowledge of the wireless category is not mandatory, but you must be driven to learn. We will teach you everything you need to know about wireless plans, services, devices, and promotions through ongoing in-store, as well as online training.

What you will do:

• Oversee a team of Wireless Sales Pros across 3-4 retail locations, driving recruitment, coaching, and development to achieve sales and business goals.
• Motivate and empower teams to consistently exceed sales targets and key performance indicators.
• Act as a player-coach, modeling top-tier sales techniques and training practices to elevate team success.
• Execute strategic recruitment and retention plans to maintain a high-performing, customer-focused workforce.
• Demonstrate professionalism, strong work ethic, and determination while fostering collaboration with Premium, the client, and in-store leadership.

What’s in it for you?

• Reward: Exceptional earning potential with a competitive hourly rate, plus monthly performance bonuses and commission opportunities.
• Full benefits package: Paid time off, group health, life and disability insurance, tuition reimbursement, and 401(k) retirement savings plans (with match).
• Tools for Success: We will train, coach & support you to help you succeed in your role.
• Upward Mobility: With more than 1,300 locations, we provide excellent career-advancement

opportunities within the program and beyond.

If you meet these qualifications, we’d love to meet you:

• Two years of experience in sales and consistently surpassing sales objectives is an asset.
• Prior leadership experience preferred.
• Prefer candidates who have a knack for all things wireless.
• We’re looking for someone with excellent communication skills—both written and verbal.
• Demonstrated excellence in multitasking, demand management, problem-solving, and organizational skills.

Business Overview

KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Summary

We are looking for you - dynamic, best-in-class talent - to join the growing Commerce team as a Manager. In this role you will be responsible for managing Sr. Associates & Associates and supporting in the development, planning, buying, executing and measuring media plans for designated shopper/commerce media clients. You will support the Associate Director/Director in the strategic and tactical development of each retail plan. You'll work closely with national Planning and Buying teams to allow for holistic Commerce media function.

The Commerce team is a specialty group that focuses on the planning, buying, execution and measurement of Commerce media. Commerce media is any specific media elements that are retailer focused/tagged. This can be in-store signage such as a coupon machine or shelfblade, a billboard driving shoppers to a Walmart store, digital ads (search, display, OLV/STV, etc) on Amazon or site via managed or self service, tapping influencers that support certain retailers or working with shoppable technology companies to ensure ease of conversion. The team supports client's commerce/shopper/customer marketing teams-our end goal measuring product sales both online and in-store.

Who You Are

A passionate and driven professional, you excel at translating client business objectives at the senior level into Commerce daily tactical execution, to drive sales online and in-store. You're ready to challenge the status quo to produce world-class campaigns for high profile brands and take pride in your ability to clearly articulate the outcomes of the tactics and the strategy to the client as the day-to-day client lead. You thrive in a multi-functional role and enjoy training and coaching team members to ensure flawless tactical execution.

Retail Media Knowledge

o Knowledge of multiple retail media networks & their platforms, may include Amazon, Walmart, Roundel, Kroger, etc.

o Seasoned experience with self-service search platforms for both retailer specific (e.g. WMC, Roundel Media Studio, etc.) as well as aggregators (e.g. Criteo, Citrus, Pacvue, Skai, etc.)

o Comfortable and knowledgeable with D2C platforms (e.g. Google, Bing, Shopping, etc.)

o Understands individual RMN capabilities across tactic, targeting, reporting methodology, etc.

* Account Management & Strategy

o Active participant in development, presentation, management and measurement of omnichannel commerce media programs and defines program objectives and strategies consistent with brand marketing objectives

o Ensures strategic consistency across all elements of plan development and implementation

o Participates in and guides Senior Associate during campaign buildout inclusive of keywords/targeting. Coaches Senior Associate campaign creation and search strategy to get best plan for client

o Takes learnings from previous campaigns and apply to next campaign

o Proactively identifies growth opportunities and shares ideas for potential test and learns

o Delivers an effective detailed media plan, inclusive of tactics, audiences, flighting, KPIs, etc. that drives client performance

o Contributes to the creation of client ready materials (e.g. presentations, reporting, etc) and delivers client communications

o Serves as first check for client documents ensuring accuracy and ease of understanding information

o Ability to tailor client presentations to the audience (i.e. Senior Level vs. Junior Level)

o Supports in establishing and implementing best practices within client accounts

o Ability to assess and rank issues and tasks in order of importance for taking action and escalating as needed

o Anticipates, recognizes, and clearly defines problems using various techniques to systematically analyze, weigh alternatives and propose solutions

o Work with Senior Associate to update any status documents and timelines whether internal or client facing. Responsible for ensuring all tasks are captured and tracking toward completion

o Implements team and client centric processes to ensure accuracy of all deliverables (e.g. client documents, budget stewardship/management/client billing), improve overall team performance and minimize risk of human error through consistent implementation of QA guardrails

* Execution

o Supervises buying process and stewardship for media programs to ensure original objectives are being met

* Oversees and participates when needed in daily campaign & budget management including optimizations

o Oversees and assists Senior Associate with building campaigns within relevant search platforms. Responsible for ensuring campaigns are built out correctly within platform

o Oversees coordination of creative assets between client, creative agencies and partners

* Provides copy ideas for specific campaigns when appropriate

o Monitors pacing to ensure delivery is appropriate and aligned to campaign flighting for both managed and self service campaigns

o Measures media performance at all stages to ensure original objectives and strategies are being met to client satisfaction

o Development, execution and testing across campaign variables that create client specific insight and drive future testing opportunities

o Oversees analysis and reporting of data on daily/weekly/bi-weekly/monthly & ad-hoc basis

* Supports Senior Associate with pulling data from self service platforms as needed

* Turns insights into long term action by highlighting clear flow of cause, effect and next steps

o Maintains client and industry benchmarks for point of comparison when evaluating campaign performance

o Responsible for assisting Senior Associate in clearing billing with finance team

* Relationships

o Oversees day-to-day relationship with media partners and leads negotiation of commerce media for specific programs, where applicable

o Works cross-functionally with national planning & investment, ad operations, product, reporting, analytics, finance and other groups across the account

o Maintains client relationships and ensures timely creation & delivery of work

o Assists in managing team performance to achieve desired results based on defined roles and responsibilities for the Associates & Senior Associates

* Training/Development

o Ensures knowledge sharing across internal teams, open communication & provides thought leadership

o Identifies & builds functional expertise or knowledge in a relevant, unique & specific media area, including commerce media expertise

o Aware of knowledge level and experience of Senior Associates and Associates. Ability to spend extra time where needed to develop direct reports

* Industry Knowledge

o Seeks out information to remain current on media trends and shares with team members with relevant implications/potential opportunities

o Understands client business objectives and connections to day to day work

o Support team in development of thought leadership and innovation deliverables

* Strong working knowledge of commerce industry and platforms including major retailers and supporting technology (e.g. Amazon Ads, Walmart Connect, Roundel, Pacvue, Skai, Criteo, Citrus, etc.)

* Proven knowledge of media planning & planning with use of research tools and resources

* Proven ability to understand high level client goals and how they translate into commerce strategies

* Proven experience in writing and presenting relevant information to client audience

o Can carry conversations with clients easily

* Knowledge with industry tools such as MediaTools, Prisma, etc

* Bachelor's degree or equivalent experience

* 3+ years of working experience required, with 1+ years experience in a people manager role; strong ability to delegate, train, and support direct reports

* 2+ years of commerce experience working across multiple retailers preferred

* Experience in web analytics, ad tracking and other biddable media (e.g. paid search)

* Ability to manage team, both upwards and downwards, to ensure cross team communication

* Excellent written and verbal communication skills and proven problem-solving ability

* Self- sufficient and proactive

* Project management; effectively managing multiple projects and meeting tight deadlines in a fast-paced environment. Time management and project management skills are critical

* Proficient in Microsoft Office (Excel, PowerPoint, etc.) and excellent quantitative analysis skills

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .

Position Summary.

What you'll do...

• Chance to work on financial data for complex problems/challenges. Utilize LLMs/Genai systems and architectures to build and deploy state-of-the-art Genai systems.
• Our team collaborates closely with Finance teams to enhance financial planning and strategic decision-making through cutting-edge data-driven solutions. We specialize in a range of initiatives which provides actionable insights into trends and patterns and leveraging Generative AI (Genai) to produce concise, insightful summaries that empower decision-makers. By integrating these innovative approaches, we strive to drive efficiency, accuracy, and impactful outcomes in financial operations.

About Team:

• Our team works closely with our US stores and eCommerce business to better serve customers by empowering team members, stores, and merchants with technological innovation. From groceries and entertainment to sporting goods and crafts, Walmart U.S. offers an extensive selection that our customers value, whether they shop online at , through one of our mobile apps, or in-store. Focus areas include customers, stores and employees, in-store service, merchant tools, merchant data science, and search and personalization.

What you'll do:

• Lead high-caliber team to build large-scale Genai systems
• Develop data science systems and tools for retail, e-commerce applications:
• Leverage LLMS to summarize and build large scale applications
• Establish cross-functional relationships to maintain win-win situation for the corporation
• Collaborate with various product stake holders and business owners to formulate and productionize a solution.

What you'll bring:

• Master's degree or PHD in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 5 years' experience in analytics related field.
• Must have qualifications...
• Strong solution architecture mindset, with the ability to apply AI/ML technologies to solve complex business problems.
• Experience with training and inference of large-scale AI models such as Large Language Models (LLMs), multimodal models, and reasoning models.
• Knowledge of advanced model optimization techniques, including quantization, pruning, distillation, Low-Rank Adaptation (Lora), and Parameter-Efficient Fine-Tuning (PEFT) for cloud deployment.
• Solid understanding of LLMs and Genai ecosystems, including GPT, LLaMA, Mistral, Claude, Gemini, AWS Sonnet, and related frameworks/tools.
• Hands-on experience with RAG (Retrieval-Augmented Generation), AI agent development, and frameworks such as Lang Chain, Langgraph etc.,

Great to have...

• Experience with Big Data processing and feature engineering using Spark
• Experience with training machine learning models through Cloud Services including Google Cloud Platform and Microsoft Azure
• Hands on experience of designing and training large DL models on GPU

Behavior qualifications:

• Problem solver with can-do attitude, not afraid of facing new problems, technical challenges, delivery pressures
• Ability to clearly define problems, models and constraints from informal and flexible business requirements
• Tech leadership with teamwork spirit, quick adaptation to new environment
• Form collaborative working environment.
• Demonstrated ability to manage multiple cross-functional initiatives, balancing competing priorities and deadlines.
• Comfortable working in ambiguous, rapidly changing environments, with strong problem-solving and adaptability.
• Highly motivated to demystify emerging technologies and drive adoption across teams and stakeholders.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Recruiter name: Ajeet Kumar

Recruiter’s email id :

JobDiva ID : # 22-63024

Business Overview

KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Summary

We are looking for you - dynamic, best-in-class talent - to join the growing Commerce team as a Senior Associate. In this role you will support in the development, planning, buying, executing and measuring media plans for designated shopper/commerce media clients. As a Senior Associate, you will create, innovate, and guide Commerce planning and buying processes. You'll work closely with national Planning and Buying teams to allow for holistic Commerce media function.

The Commerce team is a specialty group that focuses on the planning, buying, execution and measurement of Commerce media. Commerce media is any specific media elements that are retailer focused/tagged. This can be in-store signage such as a coupon machine or shelfblade, a billboard driving shoppers to a Walmart store, digital ads (search, display, OLV/STV, etc) on Amazon or site via managed or self service, tapping influencers that support certain retailers or working with shoppable technology companies to ensure ease of conversion. The team supports client's commerce/shopper/customer marketing teams-our end goal measuring product sales both online and in-store.

Who You Are

Enthusiastic about media with a desire to learn and build knowledge across all aspects of commerce inclusive of retail media networks, programmatic media, instore, shoppable tech and more. You thrive in a fast paced and fun environment. You're ready to level up your career in media and are excited to partner with some of the world's leading consumer brands.

Media Knowledge

o Knowledge of media channels (e.g. display, OLV, STV, instore, OOH, etc.) and/or retail media networks & their platforms

o Familiar with both DSP interface functionality and levers (campaign hierarchy, audience builder, PMP/PG set up, reporting suite) as well as managed service dashboards

o Preliminary understanding of individual RMN capabilities across tactic, targeting, reporting methodology, etc.

* Account Management & Strategy

o Supports Manager in development, presentation, management and measurement of omnichannel commerce media programs

o Leads RFP and negotiation process for managed service campaigns ensuring previous learnings are applied

o Assists in building audience targeting details and budget allocation at the tactic/placement level based on client goals for either self service or with partners during the RFP process

o Takes learnings from previous campaigns and apply to next campaign

o Hosts kick off calls for new campaign launches with partners and/or DSP activation team ensuring client approved strategy is reflected accurately in self service platform

o Supports in identification of growth opportunities and shares ideas for potential test and learns

o Takes lead on managing vendor communications and delivers client communications where appropriate

o Contributes to building an effective detailed media plan, inclusive of tactics, audiences, flighting, KPIs, etc. that drives client performance

o Input and manage plans within MediaTools where applicable

o Supports in the creation of client ready materials (e.g. presentations, reporting, etc.)

o Maintain detailed files of all pertinent records (latest media plans, performance reports, etc.) relevant to clients' business

o Responsible for owning any status documents and timelines whether internal or client facing

o Responsible for accurate meeting minutes and recaps/next steps where appropriate

o Demonstration of knowledge of outstanding deliverables on the team agenda

o Day to day lead for billing and responsible for actualizing and clearing invoices

* Execution

o Involved in the buying process and stewardship for media programs to ensure original objectives are being met

* Managed service: works with partners to maintain campaign and optimize based on performance, monitors within partner dashboards where applicable

* Self service: works with DSP activation team to ensure relevant strategies are implemented and campaigns are optimized based on performance, monitors within platform

* Works with retailers and DSP partners to ensure proper data onboarding and any necessary paperwork is completed prior to campaign launch

o Responsible for locating, determining, and building relevant audience segments in DSP platforms

o Manages coordination of creative assets between client, creative agencies and partners

o Owns accurately entering IOs into Prisma and building Trafficking sheets

o Become proficient with 3rd party ad-serving and site served placements, tracking & analytic systems to be able to accurately input media plan details and launch campaigns

o Monitors pacing to ensure delivery is appropriate and aligned to campaign flighting for both managed and self-service campaigns

o Measures media performance at all stages to ensure original objectives and strategies are being met to client satisfaction

o Analyzes and reports data on daily/weekly/bi-weekly/monthly & ad-hoc basis

* Data may be provided from partners or DSP activation team, with self service data being reviewed more frequently

* Turns insights into long-term action by highlighting clear flow of cause, effect and next steps

o Demonstrates ability to use historical data or vendor relationships to create benchmarks for current campaign performance

o Maintains client and industry benchmarks for point of comparison when evaluating campaign performance

* Relationships

o Day to day lead with media partners across communication and scheduling of meetings

o Works cross-functionally with national planning & investment, ad operations, product, reporting, analytics, finance and other groups across the account

o Active participants in key vendor meetings ultimately sending recaps/notes for the full team

o Mentor Associates and provide opportunities for continued growth

* Training/Development

o Participation in trainings and proactive communication around areas of needed/desired growth for self and Associate

o Proactive idea sharing with internal team

* Industry Knowledge

o Seeks out information to remain current on media trends and shares with team members with relevant implications/potential opportunities

o Familiarity with client business objectives and connections to our day-to-day work

* Working knowledge of commerce industry and platforms including major retailers and supporting technology (e.g. Amazon Ads, Walmart Connect, Roundel, Pacvue, Skai, Criteo, TTD, etc.)

* Agency and/or Commerce media

* Project management; effectively managing multiple projects and meeting tight deadlines under a fast-paced environment.

* Process oriented and organized, with the ability to juggle many tasks at one time. Time management skills are critical

* Bachelor's degree or equivalent experience

* 1+ years of ecommerce experience preferred

* Excellent written and verbal communication skills and proven problem solving ability

* Self- sufficient and proactive

* Comfortable in managing up across task progress, campaign performance and team needs

* Proficient in Microsoft Office (Excel, PowerPoint, etc.)

* Knowledge with industry tools such as MediaTools, Prisma, etc

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .

The Senior Customer Service Manager based in Brea, California is a strategic leadership role responsible for overseeing the customer service operations within a global, fast-paced Consumer Packaged Goods (CPG) environment. This role oversees daily operations, ensures service excellence, drives process improvements, fosters strong relationships with customers, 3PLs, and internal teams. The Senior Manager will provide strategic leadership, strengthen cross‐functional alignment, and ensure the team delivers exceptional customer experiences while meeting business goals and supports scalable growth as the business expands.

Key Responsibilities

• Partner with sales team to manage relationships with key retailers, such as Walmart, TJX, Target, Costco, Aldi etc., addressing service needs and supporting business growth.
• Lead, mentor, and develop a high-performing customer service team across multiple regions to achieve and exceed performance targets, such as On Time In Full metrics to keep up with high customer expectations.
• Collaborate with sales, supply chain teams to optimize cross‐functional processes and resolve complex issues, Partner with Finance on month‐end reporting, assist in the investigation and resolution of customer deductions. Implement revisions to current processes to minimize non-compliance charges.
• Own the end‐to‐end customer service workflow, including order management, issue resolution, escalations, and customer communication to drive operational excellence and process improvement.
• Serve as the primary escalation point for complex customer issues, ensuring prompt response to meet both internal and external customer satisfaction, and conduct root‐cause analysis to implement preventive actions.
• Create and refine SOPs to ensure consistency, efficiency, and compliance., implement performance dashboards and reporting tools to track service levels and present to senior leadership.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field. Master's degree preferred.
• 7+ years of progressive customer service experience, with at least 3 years in a management or leadership role within the CPG sector.
• Proven track record of driving service excellence and leading teams in a high-volume, fast-paced environment.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal abilities.
• Expertise in customer service software, ERP systems, NetSuite preferred
• Ability to work collaboratively across departments and manage multiple priorities.
• Experience with change management and implementing new technologies

Key competencies

• Customer-focused mindset
• Adaptability in fast-paced environment
• Strategic thinking
• Organizational and time management skills

Working conditions

• Hybrid work schedule
• Office environment
• No travel required.

Senior Supply Chain Customer Collaboration Analyst

Hybrid in Rogers, AR (Mon-Thu are onsite, Fri is remote)

This role is contract till August 2026

The hours are from 8:30AM 5PM CST

Job Description:

Position Purpose:

The Supply Chain Customer Collaboration Senior Analyst position is focused on leading the end-to-end customer collaboration process with a focus on service metric improvements and mutually beneficial, efficient supply chain solutions. This position will be responsible for partnering with the commercial team to support strategic planning and execute against growth/volume opportunities through identification and quantification of end to end supply chain savings and be the point person for operational execution of all modular changes and item transitions. The Sr Analyst will develop, grow, and maintain strong relationships with our customers, the customer development team and several other cross-functional teams.

The individual will drive supply chain activities focusing on meeting customer goals, understanding data trends to support planning, sales and inventory along with innovating current processes to increase customer teamwork through analytics development. This role will need robust analytical skills, communication skills and leadership skills to leverage both internal and external data to maximize customer satisfaction, best in class service and aligned demand plans.

Main Responsibilities:

1. Manage the retail environment forecast and demand plan & KPIs

Provide the internal forecast and demand plan by leveraging internal and customer data

(Order projections,POS, inventory levels, lead times, EOQ, etc) to make the right

decisions to support the short and long term commercial plans

Work cross-functionally to provide insightful data to support the customer and Client strategic KPIs (Demand plan accuracy, inventory levels, in-stock metrics, case fill,

on-time, truck utilization, logistics deductions, etc.)

Leads all strategic forecasting conversations and provides proactive communication

around supply and demand challenges to our cross-functional partners.

Leverages all customer order and inventory data to create the best demand plan with a

12-month rolling horizon

Manage and influence the demand plan for the retail environment, providing long term

planning strategies

Collaborates with our CBS team (Order to Invoice, SNP and Logistics), Transportation,

Warehousing and several other functions to ensure excellent order fulfillment

2. Coordinates and supports the execution and tactical cross-functional meetings to deliver

customer results

Builds strong relationships with our customers and maximizes the data to facilitate

information sharing and continuous improvement

Leads all customer facing communication, including but not limited to supply risks,

potential disruptions and continuous improvement projects and initiatives to support

customer and consumer needs.

Ensures learnings are captured throughout analysis and leverages lessons learned from

prior initiatives to optimize results

Supports new item transitions, in/outs, promotional vehicles and item changes to ensure

theres minimal to no slow moving-obsolete inventory, and no impacts to in-stock

Is responsible for ensuring correct master data and understanding and compliance of

vendor programs.

3. Cross-functional project leadership

Works with cross-functional partners and provides retailer specific needs to ensure

projects are on track and meeting customer and Client needs.

Leads and develops the team by providing guidance and facilitating learning

opportunities and coaching to best support the retail environment and Client.

Skills/Experience:

Required Skills:

What you need for this position:

MUST have Walmart experience

• Excellent communication, negotiation and presentation skills
• Advanced EXCEL skills (Pivot tables, vlookup, slicers) with the ability to create tools, manipulate, and analyze data
• Demonstrated analytical approach to management of supply chain, root causing constraints and service issues and providing solutions
• Advanced forecasting skills (SAP APO preferred) and understanding of statistical models and projections
• Strong functional / technical knowledge of supply chain processes with proven ability to understand the impact of decisions and changes to E2E supply chains and convert strategy into results
• Passion for continuous improvement
• Ability to thrive under pressure and operate effectively in a high-paced environment while staying organized, disciplined and can manage multiple projects simultaneously
• Attention to detail
• Ability to problem solve independently

Desired Skills:

Its an advantage to have:

• DOMO, Google Business Suite, Scintilla, Google Looker Studio, Sigma Computing
• SAP / APO Kinaxis System knowledge
• Customer facing experience

• Provide pharmaceutical care to customers, including processing and accurately dispensing prescription orders.
• Counsel customers regarding healthcare and prescription medication needs.
• Administer immunizations and other programs developed by Walmart.
• Ensure compliance with company policies, procedures, and regulations.
• Model and provide guidance to the pharmacy staff on proper customer service approaches.

• Proficiency in pharmaceutical care and implementing best practices.
• Excellent ability to foster relationships with customers and partners.
• Adaptability: Capability to cater to patient needs and address a variety of medical concerns.
• Community Engagement: Enthusiasm for participating in community activities, outreach, and events.
• Regulatory Compliance: Commitment to following HIPAA and PHI guidelines.

ㅤ

ㅤ

ㅤ

ㅤ

‎ 

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

ㅤ

ㅤ

ㅤ

ㅤ

‎ 

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Provide comprehensive patient care by processing and dispensing prescription orders, administering immunizations, and other programs in compliance with Board of Pharmacy statutes and regulations.
• Ensure effective merchandise presentation, accurate pricing, proper signing, and inventory levels.
• Model, enforce, and provide direction and guidance on proper customer service approaches and techniques to ensure customer needs are resolved within company guidelines.
• Oversee and participate in community outreach programs, encouraging associates to serve as good members of the community.
• Ensure compliance with company and legal policies, procedures, and regulations by analyzing reports, implementing loss prevention and safety controls, and overseeing safety and quality assurance reviews.

• Proficiency in working with patients and healthcare providers effectively.
• Expertise in analyzing data to enhance pharmacy performance and patient outcomes.
• Competence in analyzing financial data to make informed business decisions.
• Capability to manage a pharmacy, including overseeing staff and operations.

ㅤ

ㅤ

ㅤ

ㅤ

‎ 

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.