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Pyramid Systems is seeking an Cloud Logging Engineer (Splunk & AWS) who is responsible for ensuring the availability, performance, and security.

• Advise on cost efficiency for future usage and cost optimization for current infrastructure.
• Automate the management and enforcement of policies.
• Create and maintain documentation related to architecture and operational processes for CLS (Centralized Logging Solution).
• Develop a set of best practices and architecture patterns.
• Help maintain regulatory compliance of the CLS (Centralized Logging Solution) infrastructure.
• Help monitor and maintain CLS performance, availability, and capacity.
• Help maintain application container images.
• Offer solutions for ingestion of logs to Splunk via cloud native solutions.
• Maintain all infrastructure as code.
• Provide operations monitoring of CLS platform to enable proactive issue identification, response, and resolution.
• Recommend and execute improvements to the existing CLS architecture and design with growth and scalability in mind to optimize performance, stability, reliability, and agility.
• Responsible for reporting on current infrastructure status, and planning for future usage.
• Responsible for Beats agent deployments and container infrastructure analysis, optimization, and capacity planning.
• Maintain CI/CD pipelines for configuration deployments to applications.
• Support large-scale deployments with data feeds from multiple on premise and cloud data centers.
• Upgrade, install, configure monitoring solution for AWS for Windows and Linux servers.
• Utilize automation tool such as Terraform, Ansible, AWS Cloud Formation, Azure Resource Manager, or similar.
• Participate in a rotating on call schedule and weekly off hours maintenance.

• Splunk certification required***
• Candidate background eligibility requirements are United States citizen or be a Permanent Resident and have lived in the United States for at least 3 years, clean criminal background and able to obtain a Public Trust (High-Risk) Position.

• Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline OR AWS/Azure Certification (AWS Professional / Specialty Cert. OR Azure Expert / Advanced Cert.) OR 4 years of relevant experience in one of the VAECOT suite of tools (Science Logic, Dynatrace, Turbot, AppDynamics)

• Minimum of three (3) years of experience in leading technical teams to achieve objectives and outcomes.

• Minimum of six (6) years setting up, configuring, and using AWS cloud operational tools to ensure service level agreements and performance targets are met, and continued compliance with policies, standards and guidelines.

• Minimum of three (3) years specific to monitoring Centralized Logging Solution (CLS)/Splunk

• Subject matter expertise with ALL VAEC Cloud Service Providers which currently includes Microsoft Azure and Amazon Web Services (AWS).

• Experience with programming with Splunk language (SPL) or equivalent (e.g., Python, Powershell, AWS or Azure CLI).

• One or more of these Splunk certifications: Splunk Core Certified Power User, Splunk Core Certified Advanced Power User, Splunk Enterprise Certified Admin, Splunk Enterprise Certified Architect, Splunk Enterprise Security Certified Admin, Splunk IT Service Intelligence Certified Admin.

• Knowledge of enterprise logging, with a focus on security event logging.

• Solid understanding of cloud concepts, either using Azure or AWS semantics.

• Experience in one or more of the VAECOT suite of tools, shown below:

VAEC Operational Tools (VAECOT)

Some experience in one or more of the following tools:

Third party tools

* Application Performance Monitoring: Dynatrace, AppDynamics

* Cloud Security: Nessus, NetSkope, Enterprise Security External Change Council, Identity and Assessment Management, Continuous Monitoring as a Service, McAfee, eMASS, Centrify

* Cloud Governance: Turbot

* DevOps/Configuration Management/Help Desk: Ansible, Service Desk, ScienceLogic, ServiceNow, SPLUNK, Jira ServiceDesk, Cloudockit, GitHub

* Containerization: Red Hat OpenShift

* Migration: CloudKey, Version One

* Reporting: Apptio

Cloud Service Provider (CSP) Operational Tools Tools/Services

* AWS Security: System Manager (Explorer and OpsCenter), CloudWatch, Config, CloudTrail, Elasticsearch (Kinesis DataStreams), GuardDuty, Inspector, Key Management Service (KMS), Security Hub, Directory Service, Identity and Access Management, Resource Access Manager, Cognito, Secrets Manager, Certificate Manager, Artifact

* Aws Monitoring and Logging: QuickSight, Eventbridge (AWS Kinesis DataStreams), Simple Notification Service (SMS), Elasticsearch (AWS Kinesis DataStreams), CloudTrail, CloudWatch

* Aws Networking: Virtual Private Cloud (VPC), Route S3, API Gateway, Direct Connect, AppStream 2.0, Transit Gateway, Elastic Loadbalancer, Firewall Manager, WAF & Shield

* AWS Storage: Cloud Tiering Services to S3 from On-Prem, Simple Storage Services (S3), S3 Glacier, Storage Gateway, Elastic File System (EFS), Backup

* Azure Security: Monitor (Log Analytics and ASC), Event Hubs, Security Center (ASC), Information Protection (AIP) , Key Vault, PowerBI, Network Watcher (Performance Monitor), Monitor (Log Analytics and ASC)

* Azure Monitoring and Logging: Information Protection (AIP), Advance Threat Protection, Security Center (ASC), Information Protection (AIP), Key Vault, Active Directory, Role Based Access Control (RBAC), Resource Manager (ARM), Resource Graph (ARG), Active Directory B2C, Key Vault, App Service, Service Trust Portal

* Azure Networking: Virtual Network, Traffic Manager, DNS, Application Gateway, Express Route, Web Apps, FrontDoor, VPN Gateway, Loadbalancer, Firewall

* Azure Storage: NetApp File Service, Storage (Blobs, Disks, Files, Queues, Tables), Storage Archive Access Tier, StorSimple, Files, Backup

We are seeking an experienced Cloud Information Systems Security Engineer to design, implement, and manage security solutions for cloud environments. The selected candidate will lead security engineering efforts, identify risks, and develop mitigation plans to ensure compliance with DoD and federal cybersecurity standards. This role will primarily support CLIN 5 and is ideal for professionals with hands-on experience in cloud security, InfoSec engineering, and risk management within federal programs.

Security Clearance: Secret Clearance Required

Work Authorization: U.S. Citizens ONLY due to legal or government contract requirements

Key Responsibilities:

• Develop, implement, and manage information security engineering designs and solutions for cloud environments.
• Identify system security threats, vulnerabilities, and risks; develop and implement mitigation plans.
• Architect, design, and evaluate security-focused tools, services, and processes.
• Oversee assessment and mitigation of system security risks throughout the program life cycle.
• Validate system security requirements and perform security analyses to ensure compliance.
• Implement security designs across hardware, software, data, and operational procedures.
• Support continuous monitoring and improvement of cloud security posture.
• Collaborate with engineering, DevOps, and operations teams to enhance security automation and resilience.
• Maintain technical documentation, runbooks, and compliance records for audit and review purposes.
• Stay current on emerging threats, cybersecurity standards, and federal security mandates.

Required Qualifications:

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or related field.
• Minimum of 4 years of experience in information security engineering or cloud security roles.
• Strong knowledge of cloud platforms (AWS, Azure, or Google Cloud) and security best practices.
• Experience with system security designs, threat modeling, risk assessment, and mitigation strategies.
• Understanding of hardware, software, and network security principles in cloud environments.
• Experience working in federal or DoD programs is preferred.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively in a team-oriented, security-focused environment.

Preferred Qualifications:

• Hands-on experience with DevSecOps practices and security automation.
• Familiarity with Infrastructure-as-Code security controls and compliance tools.
• Knowledge of virtualization platforms (VMware, Hyper-V) and secure cloud configurations.

Certifications:

• IAT Level II certification required.
• Must obtain one or more Cloud Certifications within 6 months of hire (AWS, Azure, or Google Cloud preferred).

Lead Cloud Infrastructure Architect (Hybrid Cloud / Data Centre)

Culver City, CA (Hybrid)

$140,000 – $170,000 + Benefits

Industry: Media / Enterprise Technology

Full-time W2 | 10+ years Cloud & Infrastructure Architecture Experience

This is a high-impact infrastructure leadership role sitting at the heart of a major enterprise transformation.

You’ll take ownership of a large-scale hybrid estate spanning cloud and on-prem environments driving strategy, modernisation, and operational excellence across mission-critical systems.

This is not a support role.

This is ownership, influence, and decision-making at scale.

What You’ll Be Doing

• Define and execute cloud & infrastructure strategy across AWS / Azure / GCP
• Own hybrid architecture (cloud + data centre) at enterprise scale
• Lead large-scale migrations, modernisation & automation initiatives
• Act as the technical authority (SME) across infrastructure
• Drive high availability, resilience & disaster recovery strategy
• Oversee data centre operations, performance & optimisation
• Influence senior stakeholders and business-critical decisions

What We’re Looking For

• 10+ years in cloud / infrastructure architecture or leadership roles
• Deep expertise across:
• Cloud (AWS, Azure or GCP)
• Data centre technologies (compute, storage, networking, virtualization)
• Proven experience in hybrid cloud environments
• Strong background in cloud migration & infrastructure transformation
• Experience leading teams or acting as a technical authority
• Solid understanding of:
• Security & compliance
• High availability / disaster recovery
• Enterprise-scale infrastructure

Nice to Have

• Infrastructure as Code (Terraform, CloudFormation, Ansible)
• Scripting (Python, PowerShell, Bash)
• DevOps / automation exposure
• Experience with large-scale transformation programmes

Why This Role

• Own and shape enterprise-wide infrastructure strategy
• Work across cloud, data centre, and hybrid environments
• High visibility with senior stakeholders
• Drive real transformation, not just BAU
• Be the go-to expert in a complex, large-scale environment

If you’re currently operating as a Cloud / Infrastructure Architect or Lead, and want a role where you can actually influence strategy and drive change at scale, this is it.

Job Title: IAM Architect – SailPoint Identity Security & Cloud Security

Location: Miami, FL, Onsite

Duration: Contract

Role Summary

We are seeking an experienced IAM Architect to lead the design and implementation of enterprise identity governance and cloud security solutions. The role will focus on architecting and deploying SailPoint Identity Security Cloud and other solutions from SailPoint Technologies to strengthen identity lifecycle management, access governance, and cloud security across enterprise environments.

Key Responsibilities

• Architect and implement enterprise Identity and Access Management and identity governance solutions.
• Lead the design and deployment of SailPoint Identity Security Cloud (ISC) and SailPoint IdentityIQ.
• Define architecture for identity lifecycle management, access certifications, role-based access control (RBAC), and policy enforcement.
• Design integrations between SailPoint and enterprise systems, directories, and SaaS applications.
• Architect IAM controls across cloud environments such as Amazon Web Services, Microsoft Azure, and Google Cloud.
• Establish identity governance frameworks to support least privilege, compliance, and security policies.
• Provide architectural guidance to engineering teams and stakeholders on IAM and cloud security best practices.

Required Skills

• 10+ years experience in IAM and identity governance architecture.
• Strong hands-on expertise with SailPoint Identity Security Cloud and/or SailPoint IdentityIQ.
• Experience designing scalable IAM architectures for enterprise and cloud environments.
• Strong understanding of identity lifecycle management, access reviews, RBAC, and compliance frameworks.
• Experience with API integrations, identity connectors, and enterprise directory services.

Oracle Cloud ERP – Project Portfolio Management (PPM) Lead (Managing Consultant+)

Location: Remote or Hybrid / Elire LLC | Minneapolis, Minnesota, United States

Employment Type: Full-Time / W2

Work Status: US Citizenship is Required

About Elire & The Role

Elire is a continuously growing technology consulting firm delivering Oracle Cloud, PeopleSoft, Kyriba, and other enterprise solutions across the full spectrum of enterprise business needs. We partner with organizations across industries to modernize finance, procurement, treasury, and HR/HCM operations through thoughtful design, expert delivery, and long-term partnership.

We are seeking an experienced Oracle Cloud ERP Project Portfolio Management (PPM) Lead (Managing Consultant+) to lead end-to-end Oracle Cloud Project Portfolio Management (PPM) implementations, guide clients through project financial and operational transformation, and serve as a functional authority across the full project lifecycle — from project setup and planning through cost collection, billing, and project financial management.

Our team operates with a collaborative, high-accountability mindset — staying hands-on where it matters and supporting one another to ensure client success. At Elire, you’re never on an island — you’re part of a team that values ownership, trust, and results.

This role is designed for a leader who can facilitate executive-level design conversations, translate complex project and financial requirements into scalable Oracle Cloud solutions, mentor consultants, and own delivery excellence from kickoff through go-live and stabilization.

What You’ll Do

Delivery Leadership

• Lead end-to-end Oracle Cloud ERP Project Portfolio Management (PPM) implementations, acting as the functional lead for the Projects workstream throughout complex engagements.
• Facilitate discovery, requirements gathering, and solution design workshops.
• Translate business requirements into scalable Oracle Cloud configurations aligned with best practices.
• Own configuration oversight, validation, testing strategy, and deployment readiness.
• Guide clients through change management and project financial process transformation.

Functional Expertise Across Project Portfolio Management (PPM)

Lead and configure across modules including:

• Project Financial Management
• Project Costing
• Project Billing
• Project Contracts
• Project Foundation & Project Setup
• Project Budgeting & Forecasting
• Project Resource Management
• Capital Projects / Capital Asset Tracking

Governance, Integration & Optimization

• Ensure solution alignment across Financials, Procurement, and other ERP workstreams.
• Evaluate and scope Change Requests (CRs), including impact to timeline and budget.
• Oversee project-related data migration, integrations, and reporting requirements.
• Identify opportunities for automation, financial control improvements, and project lifecycle efficiency.

Client & Practice Leadership

• Serve as a trusted advisor to Finance, PMO, and IT leadership.
• Provide clear executive-level updates and proactively manage scope and risk.
• Mentor consultants and elevate overall delivery quality.
• Support RFP responses, solution positioning, and level-of-effort estimates.
• Contribute to practice growth and thought leadership initiatives.

What You Bring

• 6–10+ years of ERP implementation experience
• 3–5+ years of Oracle Cloud ERP Project Portfolio Management (PPM) implementation experience
• Multiple full lifecycle Oracle Cloud implementations as a PPM Lead or Senior Functional Consultant
• Deep expertise in project accounting, project costing, billing, and project financial management
• Strong workshop facilitation and stakeholder management skills
• Experience leading client-facing functional workstreams
• Ability to balance strategic advisory responsibilities with hands-on system leadership
• Bachelor’s degree or equivalent professional experience

Preferred Qualifications

• Oracle Cloud Project Portfolio Management (PPM) Certification
• Experience in professional services, public sector, higher education, or capital project environments
• Experience integrating PPM with Financials, Procurement, and Payroll
• Experience with data conversion and integration methods (FBDI, REST/SOAP)
• Reporting experience using OTBI and BI Publisher

How You Operate

You:

• Take ownership of outcomes, not just tasks
• Communicate confidently with executives and functional teams
• Anticipate and mitigate risks before they escalate
• Stay hands-on where it matters
• Elevate teammates and strengthen overall delivery quality
• Bring structure and accountability without unnecessary bureaucracy

Why Elire

At Elire, you’re not on an island. You’ll be supported by a dedicated sales and marketing team, collaborative leaders, and teammates who genuinely have your back. We operate with a one team, one goal mindset and take pride in delivering high-quality work together.

You’ll have opportunities to expand into additional functional areas, pursue leadership and advancement paths, and participate in additional income opportunities through sales and recruiting commissions available to all employees.

Elire is a Certified Partner of Oracle Cloud, PeopleSoft, Kyriba, and FIS. Founded in 2005, we are a Minneapolis-based consulting firm with a national footprint and more than 100 clients across the public sector and Fortune 500 financial services and utilities industries.

If this role aligns with your experience and interests, we encourage you to apply and start the conversation. Elire is proud to be an Equal Opportunity Employer. We encourage all qualified candidates to apply.

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Associate Cloud Engineer

Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)

Experience: Associate

Job Function: Cloud Operations

Employment Type: Full-Time

Industry: Computer and Network Security

About the position

The Associate Cloud Engineer supports the operation and maintenance of the organization's cloud infrastructure by executing defined tasks and following established procedures and security best practices.

This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment.

Applicants must reside in the United States. US Citizenship required.

Responsibilities

Infrastructure as Code (IaC)

• 
  
• Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
  
• Works with low-complexity infrastructure code, including writing or enhancing existing definitions
  
• Seeks guidance from more senior engineers for non-routine work
  
• All changes are reviewed prior to implementation
  

Configuration

• 
  
• Works with service management and configuration tools to support server configuration
  
• Has exposure to low-complexity configuration code and established configuration patterns
  
• Non-routine configuration changes require guidance and review from senior team members
  

Task Automation

• 
  
• Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines
  
• Supports low-complexity automation tasks
  
• All automation work is reviewed before implementation
  

Networking

• 
  
• Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment
  
• Implements networking changes that have been reviewed and approved
  

Monitoring & Alerting

• 
  
• Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics
  
• Supports monitoring configuration changes under guidance
  

Patch Management

• 
  
• Participates in patch management activities and routine maintenance efforts
  
• Troubleshoots common patching issues and escalates complex cases as needed
  

PKI Knowledge

• 
  
• Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations
  
• Performs routine PKI tasks using documented procedures
  
• All PKI-related work is reviewed prior to implementation
  

Product Knowledge

• 
  
• Has exposure toKeyfactor'shosted products and core functionality
  
• Deploys and configures products to a baseline level using documented instructions
  
• Performslow-complexitytroubleshooting with review before changes are applied
  

Minimum Qualifications, Education, and Skills

• 
  
• High School Diploma orequivalent experience
  
• Up to 2 years of related work experience and general knowledge within their functional area
  
• Working knowledge of Microsoft Azure, including native services and tooling
  
• Hands-onexperience with Infrastructure as Code (IaC) and configuration management tools
  
• PowerShell scripting (medium complexity)
  
• Hands-on experience with Windows systems administration, including Windows Roles & Features and Active Directory
  
• Problem-solving skills (low to moderate complexity), with the ability to troubleshoot low to moderately complex issues
  
• Effectivewritten and verbal communication skills with a professional demeanor
  
• Organizational, time-management, and attention-to-detail skills
  
• Ability to collaborate effectively within a team environment
  
• Self-motivated with the ability to complete projectsin a timely manner
  
• Able to thrive in a fast-paced,deadline drivenenvironment. #LI-NA1
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

Associate Account Executive | AI & Cloud Infrastructure Sales

Core 4 Solutions | Eden Prairie, MN | On-site

Build a career selling the infrastructure that powers AI, cloud computing, and modern data centers.

Core 4 Solutions is growing rapidly and we’re looking for motivated individuals who want to build a career in enterprise technology sales. Our team works in one of the fastest-growing areas of technology, helping organizations deploy the infrastructure that powers cloud computing, artificial intelligence, high-performance computing, and modern data centers.

You do not need to meet every qualification listed to apply. If you are interested in the role and think you could succeed, we encourage you to apply.

Early on, much of the role will involve working inbound leads, qualifying opportunities, and learning the technology and sales process. Training and ramp time are expected, and we invest heavily in helping new team members build the knowledge and skills needed to succeed.

New team members receive structured onboarding and mentorship from experienced sales leaders while learning both the business and technical side of enterprise infrastructure sales.

Successful team members grow into Account Executive roles over time.

• Respond to and qualify inbound leads from customers interested in enterprise IT infrastructure and cloud environments

• Conduct outbound prospecting to identify and engage potential customers

• Utilize sales tools and CRM platforms to track leads and help build a strong sales pipeline

• Conduct outreach through phone, email, and other channels to set qualified meetings

• Work alongside senior sales executives to qualify opportunities and support active deals

• Learn to assess customer needs and position Core 4’s solutions across servers, GPUs, storage, networking, and cloud infrastructure

• Manage and track outreach efforts to ensure follow-ups and next steps are executed efficiently

• Attend industry conferences and networking events when applicable

• Participate in ongoing training to strengthen sales techniques and industry knowledge

• Strong communication and interpersonal skills

• Willingness to work from our office in Eden Prairie, MN

• A motivated, self-directed mindset and desire to achieve goals

• Interest in learning the technology behind modern cloud, AI, and data center infrastructure

• Ability to stay organized while managing a high volume of leads and follow-ups

• Comfort initiating conversations with new prospects and qualifying opportunities

• Willingness to work in a salary + commission compensation structure

• Willingness to travel occasionally for industry conferences and events

• A desire to learn, grow, and advance within a fast-paced sales organization

Previous experience in sales, business development, recruiting, hospitality, athletics, or other customer-facing roles can be helpful, but is not required.

Our sales team works hard, moves quickly, and supports each other. We take the work seriously but keep the environment collaborative and informal. People here tend to be curious, competitive, and willing to roll up their sleeves to figure things out together.

If you enjoy being around teammates who celebrate wins, learn from losses, and push each other to improve, you’ll fit right in.

This role provides hands-on mentorship from experienced sales professionals and exposure to complex enterprise technology deals across cloud infrastructure, data center hardware, and emerging AI workloads. Many successful enterprise sales professionals start their careers in roles like this and grow into Account Executive positions.

This role offers a base salary plus commission structure.

Base salary: $50,000 – $60,000 depending on experience

Expected On-Target Earnings (OTE):

• Year 1: $65,000 – $75,000

• Year 2: ~$90,000

• Year 3: $110,000+

Top performers can exceed these ranges as they ramp and take on larger opportunities.

If you're excited about the opportunity and believe you could succeed in this role, we encourage you to apply.

Job Title: Salesforce Service Cloud Architect

Location: Parsippany, NJ

Interview: Video Interview

Description:

Define end-to-end Salesforce Service Cloud architecture, ensuring alignment with business goals and enterprise standards

Design scalable and modular solutions across Case Management, Omni-Channel, Knowledge Base, Live Agent, CTI, and Email-to-Case

Lead the design of data models, security models, and sharing architectures

Develop integration strategies using REST/SOAP APIs, Platform Events, and middleware tools like MuleSoft, Informatica, or Dell Boomi

Evaluate and recommend AppExchange products and third-party tools as part of the solution landscape

Create solution blueprints, sequence diagrams, and architecture documentation for development teams

Technical Leadership

Serve as the technical authority for Salesforce implementations, providing direction to developers, administrators, and functional consultants

Enforce governance standards, design patterns, and best practices across all Salesforce projects

Perform code reviews, solution assessments, and ensure compliance with Salesforce platform limits and security standards

Mentor development teams and guide them on Apex, LWC, Integration, and Performance Optimization

Stakeholder & Delivery Management

Collaborate with business analysts, project managers, and client stakeholders to translate requirements into robust technical designs

Participate in solution estimation, RFP responses, and pre-sales activities, providing architectural recommendations and effort sizing

Work with cross-functional teams (Infrastructure, Security, Data, and Integration) to ensure seamless end-to-end solution delivery

Support release planning, DevOps strategy, and CI/CD pipelines for Salesforce environments

Governance & Quality

Ensure compliance with Salesforce best practices, governor limits, and data security policies

Establish and maintain architecture governance frameworks, technical documentation, and design repositories

Lead performance reviews, scalability assessments, and security audits of Salesforce solutions

Basic Qualifications:

Minimum 10+ years of experience of Deep expertise in Apex, Lightning Web Components (LWC), SOQL/SOSL, REST/SOAP APIs

Minimum 8+ years of experience Strong understanding of Salesforce data model, security, and integration architecture

Minimum 10+ years of experience Hands-on experience designing and implementing Service Cloud, including Omni-Channel, CTI, Knowledge, and Case Management

Proven track record of leading large-scale enterprise implementations

Familiarity with DevOps tools (Copado, Jenkins, Git, Gearset) and CI/CD automation

Experience in Agile delivery frameworks and global delivery models

Excellent communication, presentation, and stakeholder management skills

Preferred Qualifications

Salesforce Certified Technical Architect (CTA) or actively pursuing CTA

Knowledge of Field Service Lightning (FSL), Einstein Bots, or Salesforce Industries (Vlocity)

Experience integrating Salesforce with legacy or cloud-based systems (AWS, Azure, SAP, etc.)

Familiarity with Agile at Scale (SAFe, LeSS) and multi-cloud Salesforce implementations

Personal Attributes

Strategic thinker with a strong problem-solving and analytical mindset

Excellent leadership and team collaboration abilities

High attention to detail and commitment to quality

Ability to manage multiple priorities and communicate effectively with both technical and business audiences

Salesforce Certifications (Mandatory):

Application Architect or System Architect

Platform Developer I & II

Service Cloud Consultant

Project description

This technology engineer is responsible for ensuring the reliability, supportability, and continuous improvement of key infrastructure monitoring and management platforms, with primary ownership focus on tools such as SolarWinds, Azure Sentinel. This role requires a developer mindset. This person will also be providing operations systems administration support for hands on Linux and Windows systems. This role partners closely with internal teams across operations, monitoring, and security to strengthen platform health, improve signal quality, and enable effective incident response workflows. The engineer will support a hybrid environment with strong emphasis on Microsoft Azure monitoring and logging, contribute to platform lifecycle activities (patching, upgrades, onboarding, documentation), and continuously learn and apply modern capabilities— including analytics and emerging AI features—across event management, observability, and SIEM tooling to reduce operational friction and increase time to value

Responsibilities

Platform Ownership

Network & Monitoring Tools (must have)

Familiar with tools such as SolarWinds (including NetPath). As a platform owner, ensure platform stability, upgrades, patching, and day to day support.

Has knowledge about network centric monitoring capabilities including SNMP polling, traps, and device visibility etc. Ensure new sites and devices are properly onboarded

Partner with platform and cloud teams to ensure migrated workloads meet monitoring standards. Systems Administration (must have)

Provide sysadmin support for Linux and Windows servers, including:

Agent deployment and upgrades (SolarWinds, Datadog, Dynatrace)

OS level troubleshooting and configuration

Monitoring and logging enablement

Support hybrid environments spanning on prem and Azure infrastructure.

A developer mindset with experience in Dev workflow, GitHub, PowerShell etc.

Observability & Event Management Support (should have)

Has experience with tools such as Datadog and Dynatrace. The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.

Assist with event management workflows, ensuring alerts are actionable and routed correctly.

Participate in efforts to reduce alert noise and repeat incidents. SIEM & Security Visibility (nice to have)

Develop a working understanding of SIEM concepts and platforms such as Azure Sentinel and CRIBL.

Support log ingestion, troubleshooting, and collaboration with security and incident response teams.

Ensure infrastructure and network telemetry supports security detection requirements. Cloud Monitoring & Azure Integration (should have)

Has experience with Azure cloud platform. Have either directly supported or is familiar with Azure based monitoring and logging, including:

Azure Monitor and Log Analytics integrations

Observability for Azure hosted workloads Automation, AI & Continuous Improvement (nice to have)

Explore and apply AI assisted features within monitoring, event management, and SIEM tools to:

Improve signal quality / reduce alert fatigue

Support faster incident triage

Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.

Knowledge Transfer & Operational Resilience

Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.

Support on call or escalation rotations as needed.

Skills

Must have

Minimum 4-5 years of experience in infrastructure operations, monitoring, observability, or platform operations roles, supporting enterprise environments

Hands on experience with systems administration for Linux and Windows servers, including troubleshooting, configuration, and deployment of monitoring or management agents (e.g., SolarWinds, Datadog, Dynatrace).

Foundational networking knowledge, including concepts such as SNMP, network monitoring, LAN/WAN fundamentals, firewalls, and telemetry collection, sufficient to support network centric monitoring platforms like SolarWinds

Not a must but nice to have experience with platform like StruxureWare.

Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools, with an understanding of alerting, dashboards, and signal quality.

Exposure to cloud environments, preferably Microsoft Azure, including familiarity with monitoring and logging concepts (e.g., cloud based telemetry, logs, metrics, and integrations).

Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.

Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.

Familiarity with Agile or SAFe ways of working, including collaboration in sprint based delivery models, and cross functional team engagement is a plus.

Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.

Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations

Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.

Knowledge with Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.

Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.

Experience with change management practices in an enterprise IT environment is beneficial