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Locations: Atlanta | Boston | Heredia
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Key Responsibilities:
- Engineering & Administration
- Manage and configure enterprise application services across both legacy and cloud platforms.
- Lead upgrades, rollouts, patching, and migrations for a variety of applications.
- Conduct health checks, monitoring, troubleshooting, and performance tuning.
- Integrate applications with third-party platforms or in-house solutions.
- Support complex deployments and ensure high availability of services.
- Governance, Documentation & Support
- Define and maintain SOPs, administrative practices, and end-user documentation.
- Develop governance frameworks around licensing, lifecycle, and architecture.
- Provide Tier 3 escalation support and resolve complex technical issues.
- Mentor service desk teams and promote best practices in application usage and management.
- Collaboration & Cross-Team Engagement
- Coordinate with network, security, and support teams for seamless application service delivery.
- Participate in planning, migrations, upgrades, and project execution.
- Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Core Focus Areas:
- Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
- Drive standardization and operational consistency across the firm’s application portfolio.
- Provide leadership and guidance within the M365 Application Governance Council.
- Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
What You'll Bring
Experience Required:
- 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
- Proven experience in Adobe Creative Cloud deployment and productivity enablement.
- Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
- Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
- Scripting and bulk administration
- Automating service management
- Data analysis and backend reporting
- Visualizing application performance metrics
- Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
- Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
- Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
- Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
- Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
- Strong incident management, security compliance, and vulnerability remediation experience.
- Track record in defining KPIs and reporting on performance and service stability.
- Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
- B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred Qualifications:
- Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
- Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
- Prior involvement in enterprise-level security policy enforcement and tooling compliance.
- Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
- Key Attributes for Success:
- Excellent organizational and time management skills.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Proactive problem-solver with a collaborative mindset.
- Clear, confident communicator with strong documentation capabilities.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
The base salary range for this role in Atlanta is $121,000.00 - $147,700.00
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who you are:
You are a detail-oriented and proactive team player who thrives in a fast-paced, collaborative environment. You are eager to learn, organized, and ready to support cross-functional projects from initiation to completion. You bring strong communication skills, a growth mindset, and a passion for delivering results.
What you will do:
- Support project planning, scheduling, and documentation across multiple workstreams.
- Tracking project milestones, deliverables, and dependencies.
- Coordinate & lead meetings, prepare agendas, and capture action items.
- Collaborate with internal teams and external vendors to ensure timely execution.
- Help monitor risks and escalate issues to senior project leads.
- Maintain project dashboards and status reports for leadership visibility.
- Contribute to process improvement initiatives and team retrospectives.
You Will Need to Have:
- 3 years min. of experience in project coordination or project management support.
- Familiarity with project management tools (e.g., Smartsheet, Jira, Asana, MS Project, Microsoft Suite).
- Strong organizational and time management skills.
- Excellent written and verbal communication.
- Ability to manage multiple priorities and meet deadlines.
- Strong problem-solving and critical-thinking skills.
- Bachelor’s degree in business, Communications, or related field preferred.
We Would Love to See:
- Exposure to eCommerce, retail, or IT project environments.
- Experience managing Business and IT Stakeholders
- Experience working with cross-functional or global teams.
- Anticipate and address potential roadblocks, escalating when necessary
- Basic Functional understanding of Agile and Waterfall methodologies.
Capri Perks:
- Generous Holiday Schedule & Vacation Days
- Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace)
- Cross-brand Discount
- Exclusive Employee Sales
- Fav 5 Cards (MK Discount for friends and family)
- 401k Match
- Paid Parental Leave
- Thrive Wellness Program (seasonal in-office massages and more!)
- Commuter Benefits
- Gym Discounts
About Us:
CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Jimmy Choo and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Adecco is currently looking for a Sr IT Contract Manager in Atlanta, GA.
IN-OFFICE POSITION
Must be located in Atlanta or Charlotte, NC
Type: 40hrs/wk. Contract
Start Date: ASAP
Location: Charlotte or Atlanta, GA.
Length: 6+ months with the possibility of extension or temp-to-perm
Pay rate: $50-$60
Shift/Hours: 8 AM to 5pm
Responsibilities for the Sr Contract Manager:
- The Contract Manager is responsible for managing the lifecycle of client contracts which includes the preparation, review, negotiation, modification and administration of client-facing contracts. Provides guidance and leads negotiations of the most complex service agreements.
- Drafts contracts for routine and significantly customized arrangements.
- Reviews contractual terms and conditions for their acceptability; assessing risk and impact to the Bank and engaging other resources such as including legal, operations, and pricing, as necessary.
- Serve as a focal point for communication and resolution of contract issues and disputes. Assists in business pursuits and associated contract strategy, as required.
Qualifications for this Sr. IT Contract Manager job:
- 7+ years of Contract Management and end-to-end contract lifecycle management experience.
- Experience with Master Services Agreements, Software License Agreements, Hardware Purchase Agreements, etc.
- Solid understanding of the contract/legal process.
#contractmanager #contractspecialist #contractnegotiation #nowhiring #jobposting #careeropportunities #employmentopportunities #hiringnow #jobsearch #newjob #recruiting #staffing #jobopening #jobhunt #workopportunities #careeradvancement #applynow #hiring #joblisting #jobalert #jobopportunity
Why work for Adecco?
· Weekly pay
· 401(k) Plan
· Skills Training
· Excellent medical, dental, and vision benefits
IMPORTANT: This job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.
The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
Adecco will consider qualified applicants with arrest and conviction records for employment
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit
ITTConnect is seeking an IT Project Manager - Avaya Infrastructure and Platform to work for one of our clients. This is a new position with a client that is a global leader in consulting, digital transformation, technology and engineering services present in nearly 50 countries. The end client is in the Telecom business.
Job location: Hybrid in Atlanta, GA 30329, 3 days a week onsite.
We are seeking a high-impact Project Manager to lead the deployment, maintenance, and optimization of business-critical Avaya infrastructure. This role requires a blend of technical depth in unified communications and the leadership to manage multi-vendor environments for a large-scale Telecom client.
Core Responsibilities:
- Infrastructure Leadership: Lead end-to-end projects for Avaya platform upgrades, migrations, and infrastructure maintenance.
- Team Management: Coordinate technical teams supporting Avaya ecosystems, ensuring high availability and rapid resolution of platform issues.
- Vendor Orchestration: Act as the primary point of contact for multiple third-party vendors, managing SLAs, contracts, and service delivery.
- Strategic Communication: Provide clear, high-level project status updates to Senior Leadership, translating technical roadblocks into business impact.
Key Requirements:
- Avaya Expertise: Proven experience managing projects involving Avaya Aura, Communication Manager, or Contact Center solutions.
- Vendor Management: Strong background in coordinating with external service providers and hardware/software vendors.
- Communications: Exceptional verbal and written skills; ability to navigate complex stakeholder environments with ease.
- Telecom Experience: Deep understanding of telecommunications workflows, infrastructure, and compliance standards.
Location: Santa Monica, CA
Duration: 17+ Months
Description:
- Interfaces with stakeholders and management to manage expectations, provide status updates on project and discuss concerns.
- Is accountable for ensuring resolution of concerns/issues.
- Develops project budget for budget request purposes, leveraging his/her team.
- Develops a proposed approach to address a business problem (e.g., build vs. buy),leveraging his/her team.
- Participates in/leads the development of RFP/RFI process.
- Develops project plans.
- Manages resources, project schedule and budget to meet deliverables.
- Maintains all reporting requirements as needed.
- Actively manages the execution of the project, including assigning work to project staff, managing project scope and project finances, and ensuring the quality of deliverables.
- Ensures all deliverables and commitments are met and the project is in compliance with relevant standards and methodologies.
- Leads basic project risk management.
At Elite Government Strategy, we are looking for an experienced Government IT Recruiter to join our agency team - ideally someone who has experience working within Information Technology (IT) recruiting. It's a challenging, fast-moving candidate-driven market, so the ideal candidate should be highly motivated and tenacious enough to keep up with the pace. We are looking for someone who is willing to learn and keep up-to-date with the latest technological developments that influence our clients' hiring needs. If you are looking to take your career to the next level and maximize your growth potential, then this is the right opportunity for you.
Objectives of this Role:
- Source senior level, highly specialist candidates for leading Government Integrators
- Screen and interview candidates to ensure we put forward the best quality candidates to clients
- Consult with clients on overall hiring strategies and tailor your approach accordingly
- Keep up-to-date with latest industry trends to ensure candidates can be evaluated against industry standard assessments
- Build and develop your client portfolio, providing expert consultation to ensure repeat business
- Generate new leads and clients using your network of contacts
- Network online and offline with potential candidates to promote our employer brand and ensure we attract the best professionals
Daily and Monthly Responsibilities:
- Liaise with clients to understand role requirements in order to source the most suitable candidates
- Write and post technical job descriptions on specialist IT job boards, social media and any other relevant channels
- Source, screen and compile a shortlist of qualified candidates for various technical roles
- Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
- Maintain and grow a candidate CRM to ensure a solid pipeline of qualified candidates - ensuring candidate data is kept updated
- Participate in tech conferences and meetups to network with IT professionals
- Keep up-to-date with new technological trends in order to form strategic conversations with clients on future hiring needs
Skills and Qualifications:
- Proven work experience in recruitment - ideally as a Government Technical Recruiter
- Hands-on experience with various interview formats (e.g. Teams, Zoom, Google Hangouts)
- Technical expertise with an ability to understand and explain job requirements for IT roles
- Experience using LinkedIn Talent Solutions to source quality candidates
- Excellent verbal and written communication skills
- Strong tenacity and ability to build a solid network
Preferred Qualifications:
- Degree in HR, communications, marketing, business or similar
- 2 years IT or Tech recruitment experience in a full-desk recruiting position
We are looking for an IT Compliance Lead for a global pharmaceutical manufacturing organization in Richmond, VA or Raleigh, NC. This role will own CSV strategy, ensure systems meet GxP regulations, lead IT governance documentation, support audits, and partner with IT leadership on enterprise compliance initiatives.
Job Logistics
Location: Richmond, VA or Raleigh, NC
Travel: Minimal
Work model: Hybrid; onsite Tues-Thurs
Tools/Tech: Veeva, MES, LIMS, ValGenesis, TrackWise, AuditBoard, DocuSign/Adobe
DAY TO DAY RESPONSIBILITIES
- Lead global Computer Systems Validation (CSV) strategy
- Maintain IT compliance procedures, best practices, and governance
- Review and approve IT governance and risk documentation
- Partner with IT leadership on new initiatives
- Support and train compliance team members
- Oversee GxP risk reviews and regulated system implementations
- Act as IT contact for internal, financial, and ITGC audits
- Support Veeva, MES, LIMS, and electronic signature platforms
REQUIREMENTS
- Bachelor’s degree
- 7+ years in pharmaceutical IT, GxP, and manufacturing systems
- Strong working knowledge of FDA 21 CFR Part 11, EU Annex 11, GAMP
- 3+ years leadership experience in CSV
- Experience with Veeva, MES, LIMS, ValGenesis, and AuditBoard
- Experience supporting inspections by regulatory authorities
- Strong communication and documentation leadership
- Experience managing audits and training teams
Plusses:
- Global compliance experience
- Broader IT lifecycle & project management background
Compensation
Compensation: $155,000 to $175,000. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Aveanna Healthcare has grown tremendously during the past year through a series of exciting acquisitions and we are currently looking for a Physical Therapist (PT) to join our dynamic home health care team. In this position, you make it possible for patients to recuperate from illness or injury in the comfort of their own home.
Full-Time visits needed Monday - Friday for The Villages communities
Essential Job Functions:
- Perform initial and ongoing assessments to evaluate mobility, coordination, strength and current level of function.
- Responsible for administration, evaluation, and interpretation of tests and measurements to determine functional goals and outcomes.
- Provide a written evaluation and plan of care defining physical therapy needs, goals, progress and expected outcomes.
- Delivery of physical therapy services to comply with prescribed physician orders.
- Maintains plan of care by performing timely documentation of client performance, modifying goals and treatment as needed, and determine discharge care plans as appropriate.
- Responsible for discharge planning, including collaborating and educating the patient and his/her caretakers on home exercise plan to follow discharge.
- Participates in coordination of services with health care team, physicians, parent/guardians, nurses, etc.
- Documents according to policy and procedure and requires minimal supervision or instruction.
- Documents effectively resulting in no technical or clinical denials subsequent to review of documentation by payers
- Maintain effective communication between staff, healthcare team members and family. Serve as a resource consultant for clinical staff.
- Supervises other personnel (PTA, HHA) as applicable.
- Completes OASIS assessments where allowed by state professional practice and regulation.
- Follow policies and procedures and conforms to all applicable patient care standards, licensure regulations and state laws.
- Maintain effective communication between staff, healthcare team members and family. Serve as a resource consultant for clinical staff.
- Supervises other personnel (OTA, HHA) as applicable.
- Completes OASIS assessments where allowed by state professional practice and regulation.
Aveanna Healthcare Offers:
- 401(k) with match
- Health, Dental and Vision Benefits for employees
- Tuition Discounts and Reimbursement
- PTO, Sick Time, and Paid Holidays
Requirements:
- Degree in Physical Therapy from an accredited university/program.
- Current, unrestricted state license as a Physical Therapist in the state of practice
- Valid CPR and drivers license
Preferred:
- Experience in Home Health Therapy and completion of OASIS documentation
HHH
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California
Notice for Job Applicants Residing in Florida
Mount Carmel Nurses are the heartbeat of our health system. We have several opportunities for both new graduates and experienced nurses. Regardless of your experience, we want to connect with you!
About the Unit:
Mount Carmel East Mother Infant, recently designated Baby-Friendly Hospital, offers a 33 private bed unit. Our unit also includes a well-baby nursery, licensed lactation consultants and a full coverage medical staff team. Our patients are offered 24 hour rooming in experience, breast feeding support and best practice nursing care.
About Mount Carmel East:
Mount Carmel East features a fully integrated cardiovascular center, a Comprehensive Stroke Center, a dedicated Women’s Health Center, a maternity center, a Network Cancer Program, and a comprehensive orthopedics and spine program. We’re also home to Mount Carmel’s Level II Trauma Center, providing critical access to vital emergency services to eastern central Ohio.
We’ve recently completed a $310 million modernization, making our 400-bed, all-private-room facility one of the best in the region when it comes to contemporary clinical services and patient conveniences. We added a new five-story patient tower, a new surgical suite with 12 operating rooms, an expanded cafeteria and kitchen with bistro-like dining and room service, a new main entrance and lobby, expanded parking, peaceful respite areas, and park-like outdoor spaces to create an unprecedented patient experience.
What we offer:
Competitive compensation and day one benefit packages including medical, dental and vision coverage.
Retirement saving account with employer match starting on day one, generous paid time off programs and employee recognition incentive program.
Tuition and professional development reimbursement – fully discounted tuition through our enrollment opportunities at the Mount Carmel College of Nursing.
Flexible schedules through our FirstChoice Internal Travel Program, Weekend Option Program, and local Float Pool.
Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!
About the job:
The Registered Nurse (RN), within the scope of the Ohio Nurse Practice Act, will provide care in an atmosphere sensitive to each person’s physical, emotional, social and spiritual needs. The Staff RN is accountable for the delivery of patient care utilizing the Nursing Process within the standards, policies, procedures and guidelines of Mount Carmel Health System.
What you will do:
Assess and evaluate patient care for an assigned group of patients, utilizing evidence-based practice; Assists provider with patient assessment, examinations and treatments; Perform basic medical procedures under the supervision of a provider, including set up of procedures.
Administer medications under the direction of the provider, according to the organization’s standards, policies, procedures, and/or guidelines.
Assist in emergency situations under the direction of the provider
Thoroughly educate and explain procedures to patients and family members (diagnosis, disease process etc.).
Document accurately and completely pertinent assessments, interventions and outcomes for patients in accordance with documentation standards, policies, procedures and/or guidelines.
Assume responsibility and accountability for care provided and documented by other licensed and unlicensed care givers as appropriate.
What we are looking for:
Graduate of an accredited school of nursing
Current license to practice as a Registered Nurse in the State of Ohio
Current BLS/CPR
Demonstrated ability to plan, organize, and manage patient care, including delegation to and supervision of other members of the patient care team
Basic computer skills required; prior experience using an EMR for charting preferred
Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
ESSENTIAL FUNCTIONS:
· Acts as a problem solver as it relates to patient, family, physician issues according to protocol.
· Anticipates need for wearable defibrillators
· Anticipates potential symptomatic consequences of CIED evaluations and programming.
· Communicates with industry sales, clinical support and technical services representatives regarding CIED function, safety and battery longevity.
· Communicates with patient and family members regarding CIED lifesaving therapies including fielding patient’s and family’s questions regarding end-of-life matters related to CIED therapy.
· Facilitates home wellbeing checks by public services and recognizes the potential for discovering patient death on remote CIED follow-up
· Maintains practice standards in regard to Quality Improvement and OSHA.
· Operate required vehicle(s) in a safe manner to perform required duties of the position.
· Performs general and cardiac nursing care to patients. Administers prescribed medications and treatment in accordance with nursing standards.
· Performs in-person interrogation and any needed reprogramming on all cardiac implantable electronic device (CIED) models of pacemakers, ICDs and Implantable Loop Recorders (ILRs) and documents according to IHC protocols.
· Provides assistance to Electrophysiology (EP) provider in office, and facilitates office schedule.
· Provides guidance on peri-procedural, peri-surgical and MRI device management
· Provides patient and family education and documents in medical records.
· Reads and researches patient records, charts and Practice Manager System for other pertinent information. May dictate history and physical, consults and other professional related letters.
· Reviews and reports pertinent test(s) results, outside examination results and patient symptoms; scrutinize for needed follow-up; communicates to provider.
· Reviews CIED remote transmissions and completes documentation according to IHC protocol.
· Triages phone calls and significant device evaluation findings, gives carries out verbal and written orders according to standing orders or established protocols.
MARGINAL FUNCTIONS:
· All other duties as assigned.
· Attends required meetings and participates on committees as required
· Clinical resource for the Heart Rhythm Center’s Arrhythmia services Technicians.
· Monitors and maintains supplies on crash cart.
· Participates in professional development.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
· Three years of RN nursing experience required. Two years of critical care experience preferred or clinical cardiac equivalent experience required.
· Current licensure as R.N., state of Iowa or compact state.
· Valid Iowa Driver’s/Chauffeurs License required, must meet Mercy’s Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law.
· Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
· Basic Life Support (BLS) for the Healthcare Provider certified or obtained by the end of the orientation period (approximately six (6) weeks). Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers.
· ACLS within 6 months of hire
· Level I Cardiac Arrhythmia class completion within 6 months
· Level II 12 Lead EKG class completion within 1 year
· Level III Advanced 12 Lead EKG class within 18 months
· International Board of Heart Rhythm Examiners (IBHRE) Cardiac Device Remote Monitor Specialist (CDRMS) certification examination following 1 year following device training, prior to the end of the 3rd year of performing CIED in-office evaluations
· IBHRE Certified Cardiac Device Specialist (CCDS) certification encouraged following 3 years of CIED follow-up and successful completion of the CDRMS examination with a passing score
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.