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Immediate need for a talented Senior SAP Basis Consultant. This is a 06+months contract opportunity with long-term potential and is located in Richardson, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-06192
Pay Range: $60 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- SAP System Administration
- Manage and administer SAP ECC on HANA DB, SAP EWM, BW/4HANA,SAP Cloud Connector,Gateway, BTP,CPI, GRC,Solution Manager, and associated components.
- Perform system copies, refreshes, client administration, transport management, and daily monitoring.
- Maintain high-availability SAP environments including clustering, load balancing, and failover strategies.
- HANA Database Administration
- Perform HANA installation, upgrades, revision updates, backup & recovery, tenant management.
- Conduct HANA performance tuning, memory optimization, SQL plan analysis, and configuration for large-scale utility workloads.
- Upgrades, Migrations & S/4HANA Projects
- Lead SAP system conversions, OS/DB migrations, Unicode migrations, and S/4HANA greenfield/brownfield deployments.
- Expert knowledge of SUM, DMO, Maintenance Planner, and Upgrade Planner tools.
- Cloud & Infrastructure Expertise
- Manage SAP environments hosted on Azure, AWS, or GCP including infrastructure sizing and cloud migration strategies.
- Work with virtualization environments (VMware, Hyper‑V), Linux/Unix/Windows administration.
- Performance, Security & Compliance
- Perform deep-dive system performance optimization, kernel updates, and parameter tuning.
- Implement SAP security best practices, patching policies, and compliance standards (NERC, SOX, GDPR—based on region).
- Support audits and system hardening initiatives.
- Disaster Recovery & High Availability
- Architect, implement, and test DR strategies using HANA System Replication, backup/restore, and multi-site replication.
- Maintain 24/7 uptime SLAs critical to utility operations.
- Collaboration & Technical Leadership
- Provide expert-level guidance to Basis team members, developers, and functional consultants.
- Work closely with utility business teams to support billing, meter management, GIS, customer service, and field operations modules.
- Manage vendor coordination and escalation with SAP OSS.
Key Requirements and Technology Experience:
- Must Have Skills: SAP BASIS
- S4HANA
- Database Administrator
- 15–20 years in SAP Basis administration with deep hands-on experience.
- Strong expertise in:
- SAP ECC 6.0 (EHP upgrades)
- SAP S/4HANA (1809/1909/2020/2022/2023)
- HANA 1.0 & HANA 2.0
- SAP BW/4HANA, PI/PO, GRC, Fiori, and SAP Gateway
- SAP Router, Web Dispatcher, SLD, CTS/ChaRM
- SAP Cloud Connector,SAP Gateway
- Experience in SAP OpenText preferred
- Proficiency in Linux (SUSE/RHEL) and Windows environments.
- Experience with Azure/AWS cloud foundations, automation, and monitoring (Solution Manager, Focused Run).
- Prior experience in Utility Industry is highly preferred:
- Work Management ,Asset Management,
- Integration with GIS, Oracle systems, SCADA, and AMI platforms
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management.
- Ability to lead technical teams and drive mission-critical initiatives.
- Comfortable working in a 24/7 operations environment as needed.
- Bachelor’s degree in computer science, Engineering, or related field (preferred).
- SAP Technical Certifications in:
- SAP Basis
- S/4HANA Administration
- HANA Operations
- ITIL certification is an advantage.
- Implementation
- Enhancement
- Support
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small and Woman Owned Minority Business with GSA Advantage Certification.
We have offices in VA; MD and Offshore development centers in India.
We have successfully executed 100 projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Title: Senior System Engineer Location: Little Rock, AR / Jackson, MS Work Mode: Hybrid 3 day a week to local office Location:
- 1st preference (Required): Candidate must reside within 40 miles locally in either Little Rock, AR (ZIP= 72201)
- 2nd preference (Optional): 40 miles within Jackson, MS (ZIP=39213)
- Candidate must go to local office 3 day a week.
- No travel expenses will be paid.
Key Responsibilities: Lead, design, implement, and maintain enterprise Linux environments..
Design, build, and support Linux infrastructure solutions across on-premise and AWS environments.
Administer and maintain Linux systems, including patching, upgrades, capacity planning, and lifecycle management.
Support the deployment and optimize enterprise applications running on Linux, including SAP and SAP HANA.
Work with cloud and infrastructure teams to migrate and modernize existing UNIX/Linux workloads.
Integrate Linux systems with Nutanix virtualization and enterprise storage platforms.
Implement Linux security hardening, access controls, and compliance standards .
Develop and use automation and scripting to improve system reliability and efficiency.
Provide technical oversight and coordination with managed service providers.
Troubleshoot and resolve complex infrastructure and production issues.
Create and maintain system documentation, standards, and operational procedures.
Participate in on-call rotations and provide support for critical systems.
Required Skills: Minimum 8 years of hands-on experience with Linux/UNIX system administration in enterprise environments.
Strong knowledge of Linux OS patching, performance tuning, troubleshooting, and lifecycle management.
Experience supporting Linux workloads in AWS or hybrid cloud environments.
Hands-on experience with Nutanix or similar virtualization/storage platforms.
Proficiency in scripting and automation (Bash, Python, Ansible).
Understanding of Linux security, and compliance standards (NERC/CIP or similar).
Familiarity with monitoring and observability tools for Linux.
Familiarity with ITIL-based processes such as ServiceNow for incident, change, and problem management.
Good documentation and communication skills.
Ability to work collaboratively with infrastructure, cloud, application, and business teams.
Willingness to travel up to 25% and participate in on-call support.
Good to have: AWS and/or ITIL certifications.
Thanks and Regards Rishitha C | Talent Acquisition Specialist 571-677-0024 | Follow us on LinkedIn AWS, PYTHON, PERFORMANCE TUNING, Troubleshooting, Ansible, ITIL, Linux/UNIX system administration, of Linux OS patching, (Bash
Location: Columbia, SC (Partial Onsite - at least 3 days per week (Tuesday - Thursday) and as needed.)
Open for remote also
Duration: 11 months
Note:
- C2 Eligibility is Required
- Credit check is required
- overtime, travel, on call, weekends, off hours As needed
- Work Hours - 8am - 5 pm
Work Environment:
Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Day to Day:
- A typical day for a zVM administrator usually starts with checking system health-reviewing logs, monitoring alerts, and ensuring servers and critical services are running smoothly.
- By the end of the day, a zVM admin ensures systems are stable, secure, and ready for whatever workloads come next.
- Performs operational support for zVM environment: Work tickets, perform upgrades, participate in disaster recovery exercises.
Duties:
- Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery support for systems software.
- 40% Research and analyze systems software problems and implement workable solutions or escalate as appropriate.
- 40% Install, test, and maintain systems software including installing updates, upgrades, and patches, initiating tests of system programs and observing results to detect errors or work stoppage, and modifying code to correct errors.
- 10% Assist in internal and external audits being performed across multiple lines of business for multiple platforms.
- 5% Participate in planning and execution of disaster recovery procedures.
- 5% Cross train in all areas of systems programming in order to efficiently perform on-call rotation.
Team Name: zVM and zLinux
Team:
- 2-3 people specific to zVM but part of a larger 14 person team.
Required Skills and Abilities:
- Strong analytical and logical thinking skills.
- Comprehension of advanced data storage techniques, basic database philosophy, database management, and advanced programming techniques.
- Understand the requirements for maintaining production systems and the effect of systems changes.
- Solid understanding of currently utilized programming productivity tools and their use.
- Solid understanding of quality assurance and implementation strategies of systems software.
- Able to acquire knowledge of programming languages and tools used in the department.
- Able to analyze software specifications for completeness and compatibility with operation systems.
Required Education:
- Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
Required Work Experience:
- 4 Years IT experience including varied programming experience.
Required Technologies:
- zVM, RACF, Operations Manager, IBM Backup and Restore Manager, IBM Tape Manager
Nice To Have:
- ServiceNow, REXX Coding, Linux skills, Jenkins, GitHub.
Soft Skills:
- Written and oral communication to communicate with customers as well as clearly articulate work with peers and management, customer service, initiative to address things before someone else has to tell you.
Work type: FTE
Contract B2B
Language: English
Contract Duration: 6 to 12 months
Job Summary
We are seeking a knowledgeable Mac Specialist with strong experience in macOS to support, configure, and maintain Apple devices within the organization. The candidate will provide technical assistance, troubleshoot issues, and ensure smooth operation of Apple systems.
Key Responsibilities
Install, configure, and maintain macOS on Apple devices such as MacBook Pro, MacBook Air, and iMac.
Troubleshoot hardware and software issues related to macOS systems.
Manage user accounts, system permissions, and device configurations.
Install and update applications on Mac systems.
Provide technical support to employees using Apple devices.
Manage system updates, backups, and security settings.
Assist with device deployment and configuration.
Support integration with enterprise tools like Microsoft Office and Google Workspace.
Required Skills
Strong knowledge of macOS administration and troubleshooting.
Experience working with Apple hardware and software.
Basic knowledge of Unix / Linux commands.
Understanding of networking concepts (Wi-Fi, VPN, printers).
Good problem-solving and communication skills.
Preferred Skills
Experience with device management tools like Jamf Pro.
Knowledge of scripting (Bash or Python).
Experience supporting Mac users in enterprise environments.
Job Summary
We are seeking a skilled Level 2 Network Firewall Engineer to design, implement, and maintain secure firewall solutions that support business operations. This role involves hands-on technical work, proactive security monitoring, and collaboration with cross-functional IT teams. You will also play a key role in mentoring junior engineers and ensuring best practices in network security.
Key Responsibilities
- Design and implement firewall solutions aligned with business and security requirements
- Perform firewall upgrades, patches, and migrations
- Monitor firewall activity and proactively implement security measures
- Troubleshoot and resolve network security and firewall-related issues
- Collaborate with IT teams to ensure optimal network performance and security
- Document firewall configurations, policies, and changes
- Train and mentor junior firewall engineers
- Participate in incident response and root cause analysis
Required Skills & Experience
- 3+ years of experience in network security and firewall management (Palo Alto preferred)
- Strong understanding of networking and security concepts:
- TCP/IP, LAN/WAN
- Routing protocols (BGP, EIGRP, OSPF)
- VPN, VLAN
- Tools: ping, tracert, ipconfig/ifconfig
- Experience with firewalls, routers, and switches configuration
- Familiarity with tools such as Packet Tracer and Wireshark
- Working knowledge of remote access technologies (RDP, VNC)
- Basic scripting knowledge using Python or Ansible
- Experience with ticketing systems
- Strong troubleshooting and analytical skills
- Excellent communication and collaboration abilities
Education
- Required: Associate’s degree or equivalent experience
- Preferred: Bachelor’s degree in a related field
Certifications
Required:
- Palo Alto Networks Certified Cybersecurity Associate (PCCSA) or Practitioner (PCCSP)
- CompTIA Security+
Preferred:
- Cisco Certified Network Associate (CCNA)
Benefits:
Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
The candidate should have good knowledge of development methodologies and follow them while designing and coding.
This role requires collaborating and working with another team member focusing on quality support to both internal and external users, focusing on customer services and timeliness.
Responsibilities: Analyze ideas and business and functional requirements to formulate a design strategy.
Act as a tenant to draw out a workable application design and coding parameters with essential functionalities.
Work in collaboration with the team members to identify and address the issues by implementing a viable technical solution that is time and cost-effective and ensuring that it does not affect performance quality.
Develop code following the industry's best practices and adhere to the organizational development rules and standards.
Develop and deploy code using existing tools and platforms utilized for automation and testing.
Involved in the evaluation of proposed system acquisitions or solutions development and provides input to the decision-making process relative to compatibility, cost, resource requirements, operations, and maintenance Integrates software components, subsystems, facilities, and services into the existing technical systems environment; assesses the impact on other systems, and works with cross-functional teams within information Services to ensure positive project impact.
Installs configure and verify the operation of software components Participates in the development of standards, design, and implementation of proactive processes to collect and report data and statistics on assigned systems Participates in the research, design, development, and implementation of application, database, and interface using technologies platforms provided.
Researching, designing, implementing, and managing programs Fix problems arising across the test cycles and continuously improve the quality of deliverables.
Reference and document each phase of development for further reference and maintenance operation.
Should be able to lead and guide Developers in the team by providing technical assistance.
Requirements: Bachelor’s degree in Computer Science, Engineering, Math or related field Software Development Life Cycle and process Algorithm and Data Structure Critical and analytical thinking skills Understanding of programming principles and design Strong technical knowledge of Enterprise Application/Integration Design and Development of systems, databases, operating systems and Information Services.
Must have strong communication skills and ability to develop and present solutions to superiors.
Must be able to solve complex problems.
Must be able to interact effectively and patiently with customers especially while under pressure.
Ability to work on multiple projects/tasks simultaneously to meet project deadlines as required.
Ability to establish and maintain positive working relationships with other employees.
7+ years’ experience in corporate systems environments required.
Minimum of seven (7) years development experience in a corporate environment Working experience in Design, coding and deployment.
Knowledge of industry standard WEB platforms (.NET/C#), Automation (RPA and Test Automation), Microsoft Internet Information Server, Linux, Apache, Unix, Microsoft Foundation Server.
Experience working with Internal or External customers for an organization in coordinating work and designing solutions.
Experience utilizing the Software Development Lifecycle (SDLC), Agile and Waterfall Methodologies Work Schedule: 8AM
- 5PM Monday-Friday Work Type: Full Time
The candidate should have good knowledge of development methodologies and follow them while designing and coding.
This role requires collaborating and working with another team member focusing on quality support to both internal and external users, focusing on customer services and timeliness.
Responsibilities: Analyze ideas and business and functional requirements to formulate a design strategy.
Act as a tenant to draw out a workable application design and coding parameters with essential functionalities.
Work in collaboration with the team members to identify and address the issues by implementing a viable technical solution that is time and cost-effective and ensuring that it does not affect performance quality.
Develop code following the industry's best practices and adhere to the organizational development rules and standards.
Develop and deploy code using existing tools and platforms utilized for automation and testing.
Involved in the evaluation of proposed system acquisitions or solutions development and provides input to the decision-making process relative to compatibility, cost, resource requirements, operations, and maintenance Integrates software components, subsystems, facilities, and services into the existing technical systems environment; assesses the impact on other systems, and works with cross-functional teams within information Services to ensure positive project impact.
Installs configure and verify the operation of software components Participates in the development of standards, design, and implementation of proactive processes to collect and report data and statistics on assigned systems Participates in the research, design, development, and implementation of application, database, and interface using technologies platforms provided.
Researching, designing, implementing, and managing programs Fix problems arising across the test cycles and continuously improve the quality of deliverables.
Reference and document each phase of development for further reference and maintenance operation.
Should be able to lead and guide Developers in the team by providing technical assistance.
Requirements: Education/Skills Bachelor’s degree in Computer Science, Engineering, Math or related field Software Development Life Cycle and process Algorithm and Data Structure Critical and analytical thinking skills Understanding of programming principles and design Strong technical knowledge of Enterprise Application/Integration Design and Development of systems, databases, operating systems and Information Services.
Must have strong communication skills and ability to develop and present solutions to superiors.
Must be able to solve complex problems.
Must be able to interact effectively and patiently with customers especially while under pressure.
Ability to work on multiple projects/tasks simultaneously to meet project deadlines as required.
Ability to establish and maintain positive working relationships with other employees.
Experience 7+ years’ experience in corporate systems environments required.
Minimum of seven (7) years development experience in a corporate environment Working experience in Design, coding and deployment.
Knowledge of industry standard WEB platforms (.NET/C#), Automation (RPA and Test Automation), Microsoft Internet Information Server, Linux, Apache, Unix, Microsoft Foundation Server.
Experience working with Internal or External customers for an organization in coordinating work and designing solutions.
Experience utilizing the Software Development Lifecycle (SDLC), Agile and Waterfall Methodologies Work Schedule: 8AM
- 5PM Monday-Friday Work Type: Full Time
Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II.
JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.
JOB SUMMARY
- ESSENTIAL FUNCTIONS/DUTIES Performs a variety of fundamental field engineering tasks under general supervision of a senior level engineer, involved in the installation, operations, testing and maintenance of electronic equipment and systems.
Conducts research and reference reading to assist higher-level engineers in obtaining technical information and keeps informed of currently approved standards, codes, and procedures applied to engineering specialty.
Performs engineering or other highly technical tasks that are varied and may be somewhat difficult in character.
Plans and carries out successive engineering steps and resolves technical problems by standard practices and techniques, such as tolerance studies and design calculations.
Supports projects with limited scope or parts of more complex projects with detailed instructions on the intent and scope of the documents to be prepared.
Generate sections of design specifications of more complex projects or complete specifications of less complex projects.
Using computer-assisted test methods, conducts laboratory investigations on equipment or systems.
Assists in preparation of reports, correspondence or technical studies.
Studies currently approved standards, codes, and procedures applied to the engineering specialty.
Prepare, deliver and submit technical presentations for in-process design and review meetings.
Perform all other position related duties as assigned or requested.
DESIRED QUALIFICATIONS The candidate must meet the following requirements: Experience working with enterprise IT hardware or digital video projection systems or aircraft simulators or military aircraft instrumentation/avionics.
Interpret building blueprints, electrical and mechanical schematics.
Experience using test equipment such as: Ethernet cable tester, Digital multi meter, fiber inspection scope, ethernet/fiber cable analyzer.
Must be able to create basic documents using Microsoft Office Suite and effectively communicate inside and outside of the team using Microsoft Outlook and Teams.
Must be familiar with the safe and proper use of common hand tools.
Must be able to work independently or in a team environment.
Must be able to perform research and apply knowledge to develop new technician policies and procedures.
Must be able to lift objects up to 50 pounds and work in a hands-on environment.
Must qualify for and maintain a government security clearance and possess a current state issued driver's license.
The candidate should meet most of the following requirements: Experience with Windows Server operating systems.
Build and test shielded Ethernet cables and single/multi-mode fiber lines.
Troubleshoot and maintain Projection/video systems.
Basic computer networking skills with some administrative tasks.
Familiarity with Linux (preferably Red Hat) command line and desktop interfaces Familiarity with HOTAS (hands on throttle and stick) style flight controls Familiarity with KVM consoles/switches, as well as remote management protocols (rdp, ssh, etc.).
REQUIREMENTS
- EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's Degree in Engineering or other technical discipline or formal academic/vocational/military training and a minimum of 7 or more years of technical/professional experience in the specialty field.
Must have a professional knowledge of applicable engineering concepts and principles, and a familiarity with related engineering fields.
Must have a practical knowledge of test methods and practices sufficient to perform routine to more complex engineering procedures and to prepare or make minor modifications of standard test procedures or test equipment work instructions.
Incumbent must have a valid, current state driver's license.
Must qualify for and maintain a Security Clearance.
U.S.
Citizenship is required.
BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.
WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards.
There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness.
Routine travel to remote Company work locations may be required.
DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified.
Tasking is in support of a Federal Government Contract that requires U.S.
citizenship.
Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment.
SCC: JENG17, A1412TW
Air Force and Navy under the Joint Range Technical Services Contract, better known as J-Tech II.
We develop and maintain realistic integrated test and training environments, and prepare our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.
What You Will Do with JT4 This programming position is for the Telemetry Network Standards(TMNS) development team.
This programmer will assist with automated testing, crafting cutting test cases, and transforming telemetry into bi-directional communication links for our flight test network infrastructure.
Job Functions & Duties Basic understanding of Linux, SHELL scripting, and automating routine tasks Ability to use programing languages C, C#, C++ Understanding of GITLAB to include merge requesting and branch structures Knowledge of Win32, Windows API, specifically for creating graphical user interfaces TCP/UDP network programming knowledge for developing applications that communicate over networks Makefile basic concept understanding for automating the build process of software projects Understanding of software development lifecycle Designs and writes basic to moderately complex computer programs Prepares flowcharts and diagrams to illustrate a sequence of steps that a program must follow and to describe logical operations involved Monitors performance of programs after implementation Assists in analysis, review, and alterations to programs to increase operating efficiency or to adapt to new requirements Prepares documentation to describe programs development, logic, coding, and corrections Assists in developing user manuals to describe installation and operating procedures Performs related work, as required OTHER RESPONSIBILITIES
- Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.
WORKING CONDITIONS
- Typical office environment with no unusual hazards, occasional lifting (up to 20 pounds), constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness.
REQUIREMENTS
- EDUCATION, TECHNICAL AND WORK EXPERIENCE
- Bachelor's degree in Computer Programming; or equivalent technical training from an accredited academic institution, completion of a recognized certification program, or equivalent experience and demonstrated skills, knowledge, and technical competence in computer programming.
Possess three years of additional related experience.
Must have demonstrated proficiency with required computer languages and have a basic to good understanding of computer systems including networks, servers, and personal computers In addition, a Programmer II must possess the following qualifications: Must possess some planning and organizing skills and demonstrate the ability to work under Must possess verbal and written communication skills sufficient to permit interaction with other employees as well as taking work direction from senior unit personnel Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license Must be a U.S.
citizen.
BENEFITS Medical, Dental, Vision Insurance
**Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement The expected pay range for this position is $83,000 to $100,000 annually The salary range offered for this position is a good faith description of the expected salary range this role will pay.
JT4 LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
DISCLAIMER
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified.
Tasking is in support of a federal government contract that requires U.S.
citizenship.
Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment.
SCC: JSD12, A1412TW
Health Information Technology:
The Health and Information Technology Department embraces a strong, customer-centric philosophy in delivering services. Through collaboration, we provide a robust, secure infrastructure and leverage technical tools to enable mission attainment.
The Opportunity:
The Enterprise Systems Manager is responsible for the design, administration, maintenance, and performance of the core systems utilized at the College of Medicine and affiliated entities; to include customized consumption of university core resources, as well as uniquely owned system and services for the college. Acting as Unit Leader, the role will provide direct oversight of daily activities, own escalated incident resolution, champion system implementation efforts, and manage relationships with relative technical partners and vendors.
Responsibilities:
Operations, Systems Administration, and Technical Management:
Act as Health Information Technology Enterprise Systems unit leader, overseeing the planning, architecture, installation, implementation, and maintenance of the core and unique systems and services for the College of Medicine and affiliated programs.
Supervise Systems Administrators, providing guidance over daily activities; including hiring, training, development, task assignment, and coaching.
Perform high-level systems activities to maintain workload balance and service escalated tasks.
Ensure systems/services are appropriately maintained, meeting operational expectations, and align with security standards.
Own the protection against technical vulnerabilities, as well as investigation and mitigation of incidents
Lead concurrent initiatives; including proposal, prioritization, scheduling, project planning, and communication
Generate detailed documentation for systems, workflows, change management, and project planning
Champion initiatives to deliver timely customized systems and applications to support the client base.
Consume central services, working with campus colleagues to tailor unique needs of the service environments.
Strategic Planning/Leadership:
Coordinate with Health IT leadership to develop a sustainable, scalable, and consistent service model, aligning technical and business practices to support the college's and university's strategic goals and initiatives.
Provide Health IT Leadership with technical documentation, Standard Operating Procedures (SOPs), analytical reports, and strategic road maps on service efforts and technical planning for the organization
Research and advise trends in technical innovation, related to healthcare, medical education, and biomedical research.
Set Annual/long-term unit goals, capture and present unit/system performance metrics, seeking opportunities to improve efficiency.
Maintain currency and communicate the Health IT Service Catalog for Enterprise Systems, pertaining to standardization of services, softwares, and devices offered and supported.
Outreach, Education and Training:
Represent Health IT at college/university/external technical committees/forums. Seek opportunities to increase efficiency(software licensing, economies of scale procurement, standardization, redundancy in efforts and resources.
Build and strengthen open collaborative relationships between all university IT units, AHSC Departments, and health partners to align efforts across organizations, ensure transparency, manage expectations, as well as create awareness and a sense of common purpose.
Coordinate strategic efforts between stakeholders in the development and enforcement of department, college, and university policies, procedures, and best practices.
Maintain advanced working knowledge and competency for unit, respective to current and future state of the college's systems, through regular research, forum monitoring, educational programs, and conference participation.
Other Duties, as assigned
Timely completion of all required university and college trainings and updates
Contributes to the overall success of the College by performing all other duties and responsibilities, as assigned.
Promote a positive work environment within Health IT while performing duties not specified above.
Job duties will apply to all areas of the COM, UCF Health and Burnett Biomedical Medical. There will be limited interaction with AHSC components and teaching hospital for the time being. The level of interaction and collaboration will change to encompass the AHSC and teaching hospital as the efforts toward establishing and building out the campus.
Minimum Qualifications:
Bachelor's Degree and 6 years of relevant experience, High School Diploma (or equivalent) and 10 years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
Preferred Qualifications:
Proficiency with Microsoft infrastructure tools, including Active Directory, Group Policy, SCCM/MECM, SCOM, SharePoint, and IIS.
Experience delivering and managing enterprise-level services and systems such as Linux environments, SQL/MySQL databases, Mobile Device Management platforms (InTune, JAMF), Secure Printing, and Interface Engines.
Working knowledge of cloud architecture and services (e.g., Azure, AWS), including strategy, hosting, virtualization, and interconnectivity.
Familiarity with enterprise network technologies, including port specifications, firewall rules, DHCP configuration, and monitoring/troubleshooting tools.
Demonstrated leadership in a complex IT environment, including supervising technical teams, resolving escalated issues, and overseeing cross-functional projects.
Experience working in academic, research, or healthcare IT environments, with an understanding of their unique operational needs.
Additional Application Materials Required:
In addition to your application, please submit a cover letter and resume.
Special Instructions to the Applicants:
The salary for this position is expected to be between $89,076 - $122,479. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.
Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.
Classification Title: Manager, Information Technology III
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.
Working at UCF has its perks!UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more...For more benefits information, view the UCF Employee Benefits Guide.
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
College of Medicine (COM) - Health Information Technology - OperationsWork Schedule
Monday - Friday; 8:00 AM - 5:00 PMType of Appointment
RegularExpected Salary
$89,076.00 to NegotiableJob Posting End Date
AMAs a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
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For general application or posting questions, please email .