Vision Office Technical Services Ltd Jobs in Usa

Location: Anywhere in country.

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

Our Financial Services EY EDGE practice is made up of a team of professionals providing dedicated tax technical services to both US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace.

The opportunity

EY's FSO EDGE Real Estate, Hospitality and Construction (RHC) practice provides comprehensive and specialized tax assistance tailored to the unique needs of our clients. You will work alongside our practice office professionals who are knowledgeable and experienced in a wide range of tax areas, processes, and compliance.

Your key responsibilities

A Services Manager in FSO EDGE RHC will be responsible for delivering and managing tax compliance and consulting work for clients. The objective is to recognize and identify problem areas and items that need to be addressed or escalated to ensure partnership taxation, REITs taxation and qualification, partnership allocations, and tax compliance are timely and accurately completed. You will work alongside practice office professional serving clients, based on their time demands, as one team.

Responsibilities include

• Consult with clients and demonstrate professional discretion by appropriately escalating complex tax and client relationship matters to senior management and subject-matter professionals, coordinating efforts, and managing expectations about timing of response and resolution
• Deliver and manage compliance and consulting delivery services to meet deadlines for client deliverables
• Ability to lead projects and work independently, with guidance in only the most complex situations
• Incumbent has specialized depth and/or breadth of expertise
• Support effective long-term client relationships by demonstrating your knowledge of the real estate, hospitality, and construction industry. communications with client tax liaisons, client administration teams, and client trust officers to gather required information, to share information to support informed decision-making, and obtain instruction or authorization necessary for timely, accurate production of tax information statements, tax returns and related reporting
• Manage engagement deliverables and team resources to achieve timely and accurate delivery of tax compliance services while effectively managing engagement economics
• Advise and provide direction on complex tax matters, set expectations, coordinate daily work activities, and assign tasks to staff and seniors.
• Review and evaluate the work of staff members to ensure accuracy, completeness, and compliance with relevant tax laws and regulations
• Provide effective leadership, formal and informal feedback, and coaching to team members

Skills and attributes for success

• Ability to recognize and identify problem areas that need to be addressed or escalated to ensure tax returns, tax research, tax accounting and other tax projects are timely and accurately completed
• Experience presenting in client conversations regarding complex or difficult topics
• Ability to break down complex tax projects into manageable components, analyze relevant information, and formulate client-centric solutions that comply with relevant laws and regulations
• Ability to manage multiple work assignments, team members and deadlines simultaneously

To qualify for the role you must have

• Bachelor's degree in Accounting, Finance, Business Administration, Tax, Law, or Economics
• Minimum of 5 years of experience in a professional services or tax services organization in the financial services industry
• Broad exposure to real estate tax technical and transaction skills, including partnership taxation, REITs taxation and qualification, partnership allocations, tax compliance, due diligence, acquisition/disposition planning and structuring
• Experience managing budgets, people, and projects
• Excellent teaming, leadership, organizational, and verbal/written communication skills
• Certified Public Accountant (CPA), Enrolled Agent (EA) or licensed attorney

What we look for

We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis.

This role is primarily onsite.

The Technical Project Manager (TPM) is responsible for planning, coordinating, and delivering technical projects on time, within scope, and within budget. This role serves as the bridge between internal technical teams and client stakeholders to ensure clear communication, strong execution, and high customer satisfaction.

The TPM will manage multiple concurrent projects such as infrastructure upgrades, Microsoft 365 migrations, security initiatives, onboarding/offboarding, network changes, and other managed service deliverables.

In addition to project delivery, the TPM will support pre-sales efforts for new clients and help identify adjacent service opportunities during project execution. This includes participating in discovery calls, assisting with scoping and Statements of Work (SOWs), and partnering with sales and technical leadership to ensure smooth handoffs from sales to delivery. The TPM plays a key role in driving consistent project execution while supporting client growth through proactive planning and solution alignment.

Technical Project Manager Key Responsibilities

Project Planning & Delivery

• Lead end-to-end delivery of technical projects from kickoff through closeout
• Define project scope, timeline, milestones, risks, and dependencies
• Develop and maintain project plans, schedules, and status reporting
• Ensure tasks are assigned, tracked, and completed by technical resources
• Coordinate project execution across engineering, service desk, and vendors

Client Communication & Stakeholder Management: Serve as the primary point of contact for project communication

• Run client kickoff meetings, recurring project check-ins, and closeout meetings
• Provide clear updates on progress, risks, changes, and next steps
• Set expectations and proactively manage scope changes
• Maintain a professional, confident, and customer-first presence

Technical Coordination

• Translate business needs into technical requirements and workstreams
• Partner with engineers to validate design, approach, and implementation steps
• Coordinate change windows, downtime, and user communications
• Ensure documentation is captured for support handoff and operational readiness

Risk, Issue, and Change Management

• Identify and escalate risks early
• Track issues to resolution and ensure accountability across teams
• Manage project changes through clear documentation and approval
• Ensure lessons learned are captured and applied to future work

Operational Excellence

• Maintain accurate project notes, documentation, and artifacts
• Track project financials (time, materials, vendor costs) where applicable
• Support internal process improvement, templates, and repeatable playbooks
• Align delivery to company standards and client SLAs

Required Qualifications

• 3+ years of project management experience in IT, MSP, or technical services
• Strong working knowledge of Microsoft 365, networking, and endpoint management
• Proven ability to manage multiple projects simultaneously
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to lead meetings, drive accountability, and manage client expectations

Technical Project Manager Preferred Qualifications

• MSP experience strongly preferred
• Experience with tools such as ConnectWise Manage, Autotask, Jira, , Asana, or Smartsheet
• Familiarity with Microsoft Intune, Entra ID, Defender, and modern security concepts
• Experience coordinating vendors (ISP, copier/printer, cabling, security systems, etc.)
• PMP, CAPM, ITIL, or similar certifications a plus

Core Competencies

• Execution and follow-through
• Client-first mindset
• Clear communication and professionalism
• Ability to simplify complex technical topics
• Strong prioritization and time management
• Calm under pressure; solution-oriented
• Team coordination and accountability

Success Measures (KPIs)

• Projects delivered on time and within scope
• Client satisfaction and clear communication
• Reduced escalations due to proactive planning
• Accurate documentation and smooth handoffs to Tech 1 and Escalation team
• Improved consistency and predictability in delivery

ABOUT THE COMPANY:

True Religion is an urban casual lifestyle brand focused on high-quality denim, activewear, accessories, and more—for men, women, and kids. Founded in 2002, we shook up the Los Angeles denim scene by re-engineering the classic five-pocket jean with our signature Super T Stitch and iconic horseshoe detailing—now synonymous with bold, unapologetic style and the True Religion legacy. Driven by a relentless commitment to craftsmanship, we design with one goal in mind: to stand out from the crowd. We don’t just create denim—we give it attitude, authenticity, and individuality.

THE PURPOSE:

The Manager, Technical Design - Denim leads the technical design process for denim, ensuring products meet the brand’s fit, construction, and quality standards from concept through production. This role partners closely with Design, Product Development, and Production to translate creative vision into technically sound garments while managing timelines, resolving technical challenges, and maintaining consistency across collections. The Tech Design Manager also develops and leads the technical design team while ensuring operational excellence and alignment with brand standards.

THE ROLE (what you are accountable for):

• Lead the technical design process for denim products from concept through production, ensuring fit, construction, and finishing align with the design vision and brand standards.
• Partner with Design to translate creative concepts into detailed technical specifications, including measurements, patterns, and construction details.
• Create and maintain comprehensive tech packs, including specifications, construction notes, and quality requirements for vendors and factories.
• Lead fit sessions and communicate adjustments to Design, Merchandising, Product Development, and Production teams.
• Collaborate with Product Development and Production to ensure appropriate fabric, trim, and wash selections meet quality and performance standards.
• Troubleshot technical issues during development and production, including garment fit, fabric behavior, shrinkage, and construction challenges.
• Manage timelines across the technical design process to ensure milestones and delivery deadlines are met.
• Partner with factories and vendors to ensure clear communication, consistent processes, and adherence to brand standards.
• Maintain quality control and consistency across denim products and seasonal collections.
• Continuously identify opportunities to improve workflows, processes, and technical design execution.

YOU ARE:

A technical design leader with deep expertise in denim construction, fit, and garment development. You are highly detail-oriented and thrive in a fast-paced environment where you balance creative vision with technical execution. You are a strong collaborator who works closely with Design, Product Development, and Production teams to bring a product to life while maintaining quality and brand standards. Organized and solutions-oriented, you proactively address technical challenges and lead your team with a collaborative, accountable, and performance-driven mindset.

REQUIRED MINIMUM EXPERIENCE:

• 10+ years of experience in technical design or garment development, within denim or similar categories
• Strong understanding of denim fabrics, washes, finishes, and garment construction techniques
• Experience managing technical design timelines and coordinating cross-functional development processes
• Proficiency with technical design software such as Adobe Illustrator, CAD, or Techpacker
• Experience working with global vendors and factories across the production lifecycle
• Strong leadership, communication, and cross-functional collaboration skills

ADDITIONAL ROLE INFORMATION:

• Compensation: The anticipated base salary range for this role is $120,000 – $150,000. This is a full-time, exempt position. This range represents the low and high ends of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity.
• Perks: We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, a 401(k) with employer match, merchandise discounts, commuter benefits, wellness & employee assistance programs, and more.
• Work Model: This role is based in El Segundo, CA and follows a hybrid work model, with an expectation of in-office presence on designated days to support collaboration and business needs.
• Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.

True Religion is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. Employment decisions are based on qualifications, merit, and business needs.

Applicable law requires employers to provide reasonable accommodation during the recruitment process. Please let us know if you require accommodation, and we will make appropriate arrangements.

In connection with your application and candidacy, True Religion may collect personal information such as your name, contact information, education history, and professional or employment background, as permitted by applicable law. Certain additional information (such as identification or payroll-related information) may be collected after an offer of employment is made or as required for onboarding, employment eligibility verification, or benefits administration. For more information about how we collect, use, and protect personal information, please review our Privacy Policy at California residents may review additional disclosures at

Position: Service Desk Supervisor

Reports To: Service Desk Manager

Division: Service Desk

FSLA: Exempt

Office Designation: Elmwood Park-In Office, Hybrid

Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.

You’ll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.

Functional Responsibility and Task Statements

Operational Responsibilities

• Supervising end-user services and technical support services.
• Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
• Provide consistent training and mentoring to members.
• Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
• Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
• Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
• Create, Update, and Improve Documentation to ensure high level of service.
• Review Timesheets Weekly
• Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.
• Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.

Leadership and People Responsibilities

• Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
• Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
• Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.

Technical Responsibility and Task Statements

• Administrate and facilitate personnel to hire and retain staff.
• Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
• Establish staff training and development programs related to technical services.
• Develop measures and controls to ensure performance standards and goals are achieved.
• Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
• Mentor and develop direct reports through personal behaviors.
• Ensure to provide customer satisfaction across all technical service offerings.
• Provide monthly technical activity and status reports

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.

Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.

Travel Requirements: Minimal travel is required for this position.

Desired Qualifications and Skills

Required

• Bachelor's degree in a job-related discipline or equivalent working experience.
• Minimum of five years of technical experience.
• Must have former technical supervisory experience preferably in a Call Center or similar environment.
• Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
• Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
• Ability to communicate technical/complex information both verbally and in writing.
• Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels

EEO STATEMENT

It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.

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• Own and grow a defined portfolio of Tier-1 and Tier-2 data center accounts, including operators, hyperscalers, and large enterprise customers
  
• Develop and execute multi-year account plans focused on share-of-wallet growth, service line expansion, and long-term partnerships
  
• Establish executive-level relationships (Director, VP, and C-Suite) across customer organizations
  
• Approximately 40% travel
  

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• Consistently achieve or exceed annual bookings and gross-profit targets
  
• Originate, qualify, and close complex opportunities
  
• Drive cross-sell and upsell opportunities across Delivery and Services lines of business
  
• Maintain disciplined pipeline management, forecasting accuracy, and deal qualification standards
  

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• Lead the full pursuit process including discovery, solution shaping, pricing strategy, and commercial negotiations
  
• Partner closely with Preconstruction, Estimating, Engineering, and Operations to deliver technically and financially sound proposals
  

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• Represent the company in the local and national data center ecosystem, including industry events, operator forums, and partner meetings
  
• Collaborate with OEMs, GCs, ECs, developers, and design partners to influence early project positioning
  
• Provide market intelligence on customer buying behavior, competitor activity, and emerging service demand
  

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• Serve as a senior commercial leader and role model within the sales organization
  
• Mentor junior sellers or inside sales partners supporting assigned accounts
  
• Act as the voice of the customer internally, ensuring alignment between sales commitments and delivery execution
  

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• Bachelor's degree or Associate's degree preferred
  

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• 10+ years of B2B sales experience, with significant experience selling into the data center industry
  
• Proven success managing and growing large, complex strategic accounts
  
• Demonstrated experience selling construction, commissioning, controls, or technical services in mission-critical environments
  
• Strong understanding of data center delivery models, buying cycles, and stakeholder dynamics
  
• Track record of closing multi-million-dollar deals and managing long sales cycles
  
• Exceptional executive presence, communication, and negotiation skills
  
• Must be a US Citizen
  

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• Experience working with or selling to Hyperscalers, Colocation Providers, or Fortune 500 Enterprises
  
• Background in White Space Fit-Out, Commissioning, Controls, or Integrated Data Center Services
  
• Experience operating within a private-equity-backed or high-growth environment
  
• Familiarity with Ashburn, Phoenix, or Dallas data center markets and customer ecosystems
  

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• Annual bookings and gross-profit attainment
  
• Strategic account growth and penetration
  
• Pipeline health and forecast accuracy
  
• Customer retention and expansion
  
• Cross-line-of-business revenue contribution
  

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• Microsoft Office Suite or related software.
  

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• No supervisory responsibilities for this position.
  

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• Prolonged periods of sitting at a desk and working on a computer.
  
• Must be able to lift 15 pounds at times.
  
• Frequently required to stand, walk, stoop, kneel, crouch, or crawl.
  

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• CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage
  
• Health Benefits - (Medical, Dental & Vision Insurance)
  
• Flexible Spending Account Options
  
• 401K Plan
  
• Employer paid Life & Disability Insurance
  
• Paid Time Off
  
• Employee Referral Program
  
• Employee Assistance Program (EAP)
  

Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. For a defined Region, responsible for supervising the overall operation, condition, maintenance, and repair of all water treatment, physical plant, medical equipment, mechanical/electrical systems in the centralized program so as to ensure safety of the patients as well as the staff operating the equipment. Collaborates with Director of Technical Services to review, create and implement technical and business strategies to ensure desired outcomes within a centralized program. Ensures all decisions, actions and activities of Technical Department Personnel are compliant with company standard operation procedures and with all pertinent local, state and federal regulatory requirements. Oversees OSHA and regulatory compliance related issues ensuring appropriate actions taken to ensure required resolution. Demonstrates pride in the quality of work, regulatory compliance, and the environmental cleanliness of the facilities in the Centralized Technical Program.

Customer Service:

• Responsible for driving the FMS culture through values and customer service standards.
• Responsible for outstanding customer service to all external and internal customers.
• Develop and maintains relationships through effective and timely communication.
• Take initiative to respond to, resolve and follow up on customer issues in a timely manner.

Principal Responsibilities and Duties:

• Overall management of Technical Services for one or more Regions. Regions will typically consist of 40 to 100 clinics and 30 to 80 exempt and non-exempt employees.
• Assist Regional Vice President(s) with budgeting for costs related to Technical Services e.g. personnel, maintenance parts, travel and other expenses.
• Works with Regional Vice President(s) to ensure that operational, financial and regulatory requirements associated with Technical Service are met.
• Collaborates with Regional Quality and Education personnel on cross functional initiatives.
• Responsible for management and oversight of financial metrics for one or more Regions i.e. TAP, maintenance parts cost, travel and other expenses.
• Responsible for data integrity for management systems at the regional level e.g. PeopleSoft, Kronos, Service Database.
• Responsible for piloting and implementation of new systems and processes.
• Collaborates with Director of Technical Services to review, create and implement technical and business strategies to ensure desired outcomes within a centralized program.
• Collaborate with the Director of Technical Services to establish operating and financial goals.
• Responsible for the following supervision and oversight activities within centralized technical programs for one or more regions:
  • Repair and maintenance activities on water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant as recommended by the manufacturer and by procedures established by FMCNA Clinical/Technical services as documented in the FMCNA Policies and Procedures.
  • Document all repair and maintenance activity per applicable policies and/or procedures.
  • Ensure that technical sections of the Clinical Services Integrated Policy and Procedure manual are current.
  • Implement technical policy and procedure changes upon approval from the Governing Body.
  • Purchase and maintain inventory of service parts.
  • Ensure defective parts with associated RGA and warranty parts are returned in a timely manner.
  • Actively support and participate in the Quality Assessment and Process Improvement (QAPI) process.
  • Cooperate with facility staff to ensure all regulatory and OSHA requirements are met.
  • Perform water/dialysate sample collection and processing per applicable policies and procedures.
  • Review, evaluate and report water/dialysate quality results per applicable policies and procedures.
  • Maintain and update water system diagrams and valve charts.
  • Transport equipment as needed.
  • Schedule / oversee Area Technical Operations Managers and/or Technical Supervisors to ensure appropriate coverage for a defined Region according to established criteria.
  • Monitor performance metrics and implement processes to impact them.
  • Collaborate with the Project Manager on selection of water treatment equipment in DeNovos, relocations and renovations.
  • Collaborate with the Project Manager on technical and/or physical plant aspects associated with DeNovos, relocations and renovations.
  • Perform Technical Assessments for clinics in assigned area.
  • Initiate, monitor and manage external vendor service and/or maintenance agreements/contracts.
  • Ensure that applicable manufacturers IFU's are available to personnel.
  • Maintain a list of emergency contacts and ensure it is accessible to all facility personnel.
  • Collaborate with Operations personnel to ensure integration of Technical Services into acquired facilities.
  • Coordinate and provide Technical Services support needed during natural disasters or emergency situations.
  • Recruit, interview and hire Area Technical Operations Managers and/or Technical Supervisors.
  • Act as a mentor, role model and resource for Technical Services Personnel by setting an example of appropriate behavior, work habits and attitudes towards patients, coworkers and management.
  • Train and mentor Technical Supervisors and/or Biomedical Technicians as required.
  • Oversee corrective actions and Personnel Improvement Plans (PIP) according to applicable HR policies and procedures.
  • Provide ongoing and formal annual performance evaluations to Area Technical Operations Managers and/or Technical Supervisors.
  • Retain all technical records and logs according to the FMCNA retention policy.
  • Ensure proper training and education for all technical staff.
  • Ensure that personnel and training records are maintained per policy and procedure and are accessible to authorized personnel and regulatory agencies.
  • Participate in facility audits conducted by the RQM and federal, state or local surveyors preparing and implementing plan of correction for any technical deficiencies identified.
  • Coordinate the installation of equipment and implementation of product initiatives and improvements.
  • Perform and/or provide assistance with the Direct Patient Care Technical Training Program.
  • Perform monthly SAP supply inventory process as required.
  • Create SAP requisitions for equipment.
  • Ensure that the asset register for 8000 series equipment is maintained based on equipment movement and Finance Department criteria.
  • Assist Operations personnel with technical aspects associated with DeNovos, relocations and renovations.
  • Ensure that the dialysis machines, water system and mixing equipment is installed, operational and validated per manufacturers documentation and FMCNA Policies and Procedures.
  • Assists Operations personnel in the review and recommendation of capital equipment purchases.
  • Develop and maintain positive working relationships with FMS affiliated physicians, ensuring communication and dissemination of pertinent information as appropriate.
  • Work with Operations personnel to address adverse events and product complaints.
  • Other duties as assigned.

Education:

• High school diploma or G.E.D. required.
• AA Degree in electronics /biomedical technology, or equivalent preferred.
• Successful completion of the FMCNA Biomedical Technician Technical Certification Program within the first 24 months of employment required.
• Nephrology / Biomedical Industry Technical Certification within 24 months of employment preferred. (choose one)
  • Board of Nephrology Examiners Nursing and Technology (BONENT), Certified Hemodialysis Technician (CHT)
  • National Nephrology Certification Organization (NNCO), Certified Biomedical Nephrology Technician (CBNT)
• Biomedical Industry Technical Certification preferred.
  • Water Quality Association (WQA)Water Treatment Specialist (WTS)
  • Association for the Advancement of Medical Instrumentation (AAMI), Certified Biomedical Equipment Technician (CBET)
• All required certifications must be maintained and current.

Experience and Required Skills:

• Minimum of four years supervisory experience.
• Minimum of four years experience working in an industrial/medical technical setting, or three years experience and an AA Degree in electronics/ biomedical technology, or two years experience and a BS Degree in a technology or business field.
• Attend all technical training programs required by state/federal regulations and FMCNA policy.
• Valid Driver's License issued in the employee's state of residence.
• Ability to use common hand tools and small power equipment.
• Ability to train subordinate personnel.
• Must possess good verbal and written communication skills.
• Basic computer skills

Russell Tobin & Associates is currently seeking a Technical Designer, 3+ Months Contract role for one of our Fortune 500 clients, for Manhattan, NY. Apply today for immediate consideration.

Position: Technical Designer

Location: Manhattan, NY

Contract Duration: 3+ months with potential extension

Pay rate: $44.00-46.00/hr on w2

Job Summary:

• Individual contributor position responsible for executing the technical design process from development to final fit.
• Responsible for analyzing and evaluating garments to develop the correct fit specifications.
• Ensures that products are developed in a manner consistent with established fit quality, standards, manufacturer capabilities and cost specifications.
• Develops technical specifications and communicates fit to vendors/factories for approvals and corrections.
• Makes appropriate adjustments with factories as required to ensure integrity of design approved prototypes while monitoring quality and targeted price.
• Typically reports to Technical Services Manager.
• Typically directs Assistant or Associate Technical Designers.

Required Experience:

• Please specify the products you specialized in on your pervious TD roles.
• Please include examples of fit comments on the profile.
• 7+ years experience in technical design with intimates/apparel
• Bachelor's degree in Fashion, or equivalent experience.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

QASource is a leading provider of software QA and testing services, supporting enterprise and high-growth technology companies. We integrate directly with engineering and product teams to deliver scalable, high-quality testing solutions across automation, manual testing, performance, security, and AI-driven QA.

Our clients expect senior-level partnership, technical fluency, and strategic account leadership.

The Senior Technical Account Manager (Sr. TAM) is responsible for managing and expanding a focused portfolio of strategic, enterprise-level accounts within a defined territory. This role requires ownership of multi-million-dollar revenue targets, executive-level relationship management, and the ability to drive account expansion through consultative, technically informed engagement.

This is not a support role. The Sr. TAM serves as a strategic advisor to Engineering Directors, VPs, CTOs, and QA leadership, ensuring delivery excellence while proactively identifying and executing growth opportunities within existing accounts.

The Sr. TAM will manage a high-touch portfolio of approximately 5–8 strategic enterprise accounts. Success in this role requires disciplined account planning, proactive client engagement, in-person relationship development, and the ability to creatively land and expand business across multiple stakeholders within complex organizations.

Responsibilities:

Account Ownership & Revenue Growth

• Own and manage a multi-million-dollar quota across a defined portfolio of 5–8 strategic enterprise accounts.
• Drive structured and strategic upsell and cross-sell initiatives within existing customers.
• Identify whitespace opportunities across QA, automation, performance, security, and AI-enabled services.
• Close meaningful expansion deals, including engagements of $150K+.
• Develop creative, value-driven approaches to land-and-expand initiatives across Engineering Directors, VPs, and CTO-level stakeholders.
• Partner with delivery leadership to align technical execution with commercial growth objectives.

Executive Relationship Management

• Build and maintain trusted relationships with Engineering Directors, VPs, CTOs, and C-suite stakeholders.
• Conduct regular in-person customer visits within assigned territory.
• Lead in-person Quarterly Business Reviews (QBRs) focused on measurable outcomes, roadmap alignment, and strategic growth opportunities.
• Serve as the executive escalation point for complex delivery or client challenges.

Strategic Account Planning & Execution

• Develop and maintain comprehensive strategic account plans for each assigned customer.
• Maintain clear documentation of stakeholder mapping, growth objectives, expansion pathways, and execution milestones.
• Track progress against defined revenue and relationship goals.
• Execute consistently against a structured path toward growth.
• Demonstrate strong organizational discipline in account tracking, forecasting, and internal coordination.
• Organization, planning rigor, and follow-through are critical success factors in this role.

Technical & AI Fluency

• Maintain broad knowledge of emerging AI technologies and their impact on software quality and engineering workflows.
• Proactively stay current on AI tools, automation advancements, and testing innovations.
• Translate AI-driven opportunities into relevant, business-aligned discussions with engineering stakeholders.
• Position QASource’s AI-augmented testing capabilities in alignment with customer technology strategies.

Technical & Delivery Alignment

• Collaborate closely with QA Managers, Engineering teams, and project leaders.
• Translate technical delivery insights into executive-level business value discussions.
• Proactively identify risks and implement mitigation strategies.
• Ensure seamless integration of QASource services into client engineering environments.
• Demonstrate a practical understanding of how software is built, tested, and released within modern SDLC frameworks.

Required Qualifications:

• 8–10+ years of experience in Technical Account Management, Enterprise Sales, Customer Success, or a related client-facing technical role.
• Proven ownership of multi-million-dollar revenue targets.
• Demonstrated success closing $150K+ expansion or new deals.
• Documented track record of expansion within a focused portfolio of strategic accounts.
• Experience managing a limited book of business (ideally 5–20 accounts; this role will manage 5–8).
• Direct experience working with Engineering Directors, VPs, CTOs, or C-suite stakeholders.
• Technology industry background specifically within software, SaaS, cloud platforms, DevOps, QA, or technical services environments.
• Demonstrated general understanding of the Software Development Lifecycle (SDLC) and how Quality Assurance integrates into development processes.
• Prior experience engaging with engineering, QA, or product teams in a software delivery context.
• Strong executive presentation skills and ability to conduct in-person QBRs.
• Demonstrated ability to creatively mine and expand accounts.
• High level of organization and structured account planning discipline.
• Stable career progression.

Preferred Qualifications:

• Background in QA, software development, DevOps, or technical services environments.
• Familiarity with CI/CD pipelines, automation frameworks, API integrations, performance testing, or AI-enabled testing tools.
• Experience operating within a territory-defined account ownership model.
• Experience in professional services or distributed delivery environments.
• MBA or advanced technical degree (preferred but not required).

Core Competencies:

• Executive presence and professionalism.
• Revenue accountability.
• Strategic account planning and disciplined execution.
• Technical credibility within software engineering environments.
• AI awareness and forward-thinking mindset.
• Consultative, value-based communication.
• Risk identification and mitigation.
• Proactive, structured account leadership.

Why Join QASource:

• Manage a focused portfolio of high-value enterprise technology clients.
• Drive measurable revenue expansion through strategic value creation.
• Partner directly with engineering and executive leadership teams.
• Operate in a technically rigorous, innovation-driven organization focused on quality and long-term partnerships.

Salary Range:

• $110,000 - $120,000 per annum (30% Variable).

Perks:

• Health, vision, and dental benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Wellness programs and professional development opportunities.