Virtual Desktop Streamer Arch Linux Jobs in Usa
3,664 positions found — Page 2
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Linux Cloud Engineer
Salary not disclosed
A financial firm is looking for a Linux Cloud Engineer w/Openshift / AKS to join their team in Charlotte, NC.
Compensation: $150-195k Responsibilities: • Design, deploy, and manage container orchestration platforms using OpenShift and AKS.
• Administer and optimize Linux-based systems in hybrid and multi-cloud environments.
• Automate infrastructure provisioning and configuration using Ansible Automation Platform.
• Develop and maintain Infrastructure as Code (IaC) using Terraform, Helm, and GitOps workflows.
• Collaborate with DevOps and application teams to implement CI/CD pipelines and DevSecOps practices.
• Monitor system performance, troubleshoot issues, and ensure high availability and disaster recovery.
• Implement security best practices for containerized workloads and cloud environments.
• Provide technical leadership and mentorship to junior engineers.
• Stay current with emerging technologies and contribute to strategic cloud initiatives.
• Assist with migrations to cloud, ensuring best practices are followed and architecture is compliant with company standards.
Qualifications: Required: • Bachelor's degree in computer science, Engineering, or related field (or equivalent experience).
• 5+ years of professional experience in Linux system administration and cloud engineering.
• 3+ years of hands-on experience with OpenShift and AKS in production environments.
• Strong proficiency in scripting languages (e.g., Bash, Python).
• Experience with CI/CD tools (e.g., Jenkins, GitLab CI, ArgoCD).
• Deep understanding of Kubernetes architecture, networking, and security.
• Familiarity with cloud platforms (Azure, AWS, GCP) and hybrid cloud strategies.
• Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack).
• Excellent problem-solving and communication skills.
• Linux Administration: Deep expertise in RHEL environment.
• Container Platforms: 3+ years of hands-on experience with OpenShift and AKS.
• Automation: Proficiency with Ansible, Ansible Tower/AAP, and scripting (Bash, Python).
• Infrastructure as Code: Experience with Terraform, Helm, and GitOps tools (e.g., ArgoCD, Flux).
• CI/CD: Familiarity with Jenkins, GitLab CI, Azure DevOps, or similar tools.
• Cloud Platforms: Strong knowledge of Azure, with exposure to AWS or GCP a plus.
• Monitoring & Logging: Experience with Prometheus, Grafana, ELK/EFK, and Azure Monitor.
• Security: Understanding of container security, RBAC, network policies, and compliance frameworks.
• Networking: Solid grasp of Kubernetes networking, service mesh (e.g., Istio), and ingress controllers.
Preferred: • Red Hat Certified Specialist in OpenShift Administration.
• Microsoft Certified: Azure Kubernetes Service Specialist.
• Experience with service mesh technologies (e.g., Istio, Linkerd).
• Experience in regulated industries (e.g., finance, healthcare) is a plus.
Compensation: $150-195k Responsibilities: • Design, deploy, and manage container orchestration platforms using OpenShift and AKS.
• Administer and optimize Linux-based systems in hybrid and multi-cloud environments.
• Automate infrastructure provisioning and configuration using Ansible Automation Platform.
• Develop and maintain Infrastructure as Code (IaC) using Terraform, Helm, and GitOps workflows.
• Collaborate with DevOps and application teams to implement CI/CD pipelines and DevSecOps practices.
• Monitor system performance, troubleshoot issues, and ensure high availability and disaster recovery.
• Implement security best practices for containerized workloads and cloud environments.
• Provide technical leadership and mentorship to junior engineers.
• Stay current with emerging technologies and contribute to strategic cloud initiatives.
• Assist with migrations to cloud, ensuring best practices are followed and architecture is compliant with company standards.
Qualifications: Required: • Bachelor's degree in computer science, Engineering, or related field (or equivalent experience).
• 5+ years of professional experience in Linux system administration and cloud engineering.
• 3+ years of hands-on experience with OpenShift and AKS in production environments.
• Strong proficiency in scripting languages (e.g., Bash, Python).
• Experience with CI/CD tools (e.g., Jenkins, GitLab CI, ArgoCD).
• Deep understanding of Kubernetes architecture, networking, and security.
• Familiarity with cloud platforms (Azure, AWS, GCP) and hybrid cloud strategies.
• Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack).
• Excellent problem-solving and communication skills.
• Linux Administration: Deep expertise in RHEL environment.
• Container Platforms: 3+ years of hands-on experience with OpenShift and AKS.
• Automation: Proficiency with Ansible, Ansible Tower/AAP, and scripting (Bash, Python).
• Infrastructure as Code: Experience with Terraform, Helm, and GitOps tools (e.g., ArgoCD, Flux).
• CI/CD: Familiarity with Jenkins, GitLab CI, Azure DevOps, or similar tools.
• Cloud Platforms: Strong knowledge of Azure, with exposure to AWS or GCP a plus.
• Monitoring & Logging: Experience with Prometheus, Grafana, ELK/EFK, and Azure Monitor.
• Security: Understanding of container security, RBAC, network policies, and compliance frameworks.
• Networking: Solid grasp of Kubernetes networking, service mesh (e.g., Istio), and ingress controllers.
Preferred: • Red Hat Certified Specialist in OpenShift Administration.
• Microsoft Certified: Azure Kubernetes Service Specialist.
• Experience with service mesh technologies (e.g., Istio, Linkerd).
• Experience in regulated industries (e.g., finance, healthcare) is a plus.
Not Specified
Senior Embedded Linux & BSP Software Engineer (Avionics) - Millennium Space Systems
✦ New 🏢 Boeing
Salary not disclosed
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Millennium Space Systems, a part of Boeing Defense, Space and Security (BDS), is a fast, agile small satellite company focused on national security space. Our missions have direct impact to global security, like missile warning and Earth observation.
Our team is curious, bold and innovative. We take risks, innovate and explore new techniques and technologies. We influence change because we challenge the status quo. And when we watch our satellites launch, we know each one of us made it happen.
You will lead the bring-up of avionics hardware into Linux. This includes owning the board support package (BSP), custom kernel work, device trees, bootloaders, and the low-level drivers that expose our hardware to the OS. You'll define and build the infrastructure that lets us deploy and validate these systems across flight computers, radios, and payload processors. You'll also create internal tools to exercise hardware in the lab and on the production floor, enabling fast debug and reliable manufacturing.
Position Responsibilities:
- Represent software and firmware concerns in cross-disciplinary product development
- Lead Linux bring-up for new avionics hardware from first power-on through delivery of a stable OS image
- Develop and maintain board support packages, bootloaders, kernel configurations, and low-level drivers
- Build internal tools as needed to enable fast hardware validation in the lab and on the production floor
- Communicate technical risks, schedule impacts, and integration status to program teams
Basic Qualifications (Required Skills/Experience):
- 10 years of relevant industry experience with embedded Linux kernel and BSP development
- Bachelor of Science in Electrical Engineering, Computer Engineering, or similar
- Proficient with C programming
- Proficient with version control systems such as Git
Preferred Qualifications (Desired Skills/Experience):
- Familiar with C++ and Python
- Experience with Xilinx Zynq or Ultrascale+ SoC devices
- Experience with Xilinx design flow and toolchain such as Vivado and PetaLinux (Yocto)
- Experience with SDRs using AD9361 or Xilinx RFSoC devices
- Experience with standards such as SPI, I2C, UART, GPIO, Ethernet or SpaceWire
- Proficient with HDL simulators such as ModelSim/Questa and Xilinx Simulator (XSIM)
Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process
Drug Free Workplace:
Millennium Space Systems, a Boeing Company, is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Total Rewards:
At Millennium Space Systems, a Boeing Company, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
Millennium Space Systems also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: Level 4: $126,650 - $186,250
Millennium is DDTC-registered, ITAR-compliant Company. This position is located at a facility that requires special access. Applicants MUST be U.S. citizens and eligible for a security clearance. Additionally, applicants must be willing to apply for and maintain a security clearance. We encourage all interested candidates to apply for any open position for which they feel they are qualified.
Applications for this position will be accepted until Mar. 31, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Top Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Millennium Space Systems, a part of Boeing Defense, Space and Security (BDS), is a fast, agile small satellite company focused on national security space. Our missions have direct impact to global security, like missile warning and Earth observation.
Our team is curious, bold and innovative. We take risks, innovate and explore new techniques and technologies. We influence change because we challenge the status quo. And when we watch our satellites launch, we know each one of us made it happen.
You will lead the bring-up of avionics hardware into Linux. This includes owning the board support package (BSP), custom kernel work, device trees, bootloaders, and the low-level drivers that expose our hardware to the OS. You'll define and build the infrastructure that lets us deploy and validate these systems across flight computers, radios, and payload processors. You'll also create internal tools to exercise hardware in the lab and on the production floor, enabling fast debug and reliable manufacturing.
Position Responsibilities:
- Represent software and firmware concerns in cross-disciplinary product development
- Lead Linux bring-up for new avionics hardware from first power-on through delivery of a stable OS image
- Develop and maintain board support packages, bootloaders, kernel configurations, and low-level drivers
- Build internal tools as needed to enable fast hardware validation in the lab and on the production floor
- Communicate technical risks, schedule impacts, and integration status to program teams
Basic Qualifications (Required Skills/Experience):
- 10 years of relevant industry experience with embedded Linux kernel and BSP development
- Bachelor of Science in Electrical Engineering, Computer Engineering, or similar
- Proficient with C programming
- Proficient with version control systems such as Git
Preferred Qualifications (Desired Skills/Experience):
- Familiar with C++ and Python
- Experience with Xilinx Zynq or Ultrascale+ SoC devices
- Experience with Xilinx design flow and toolchain such as Vivado and PetaLinux (Yocto)
- Experience with SDRs using AD9361 or Xilinx RFSoC devices
- Experience with standards such as SPI, I2C, UART, GPIO, Ethernet or SpaceWire
- Proficient with HDL simulators such as ModelSim/Questa and Xilinx Simulator (XSIM)
Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process
Drug Free Workplace:
Millennium Space Systems, a Boeing Company, is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Total Rewards:
At Millennium Space Systems, a Boeing Company, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
Millennium Space Systems also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: Level 4: $126,650 - $186,250
Millennium is DDTC-registered, ITAR-compliant Company. This position is located at a facility that requires special access. Applicants MUST be U.S. citizens and eligible for a security clearance. Additionally, applicants must be willing to apply for and maintain a security clearance. We encourage all interested candidates to apply for any open position for which they feel they are qualified.
Applications for this position will be accepted until Mar. 31, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Top Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
permanent
L
C++ Linux Developer
✦ New
Salary not disclosed
Our client is looking C++ Linux Developer for Fulltime project in Austin, Texas (Onsite) Below is the detail requirement.
Title - C++ Linux Developer
Location – Austin, Texas
Experience – 5 to 7 years
Job Description:
Mandatory Skills:
- 7 years strong hands-on experience in software development using C++
- Proven hands-on experience with C and C++, including both legacy and modern standards
- Experience in API migration and code refactoring
- 6 years strong experience with Linux environments
- Knowledge of PAM, SSH, and gRPC is preferred
- Familiarity with build and installer processes
- Good working knowledge of cybersecurity principles
Potential Project Areas
- Web server upgrades
- Git repository migration
- CVE identification and remediation
Not Specified
T
C++ Linux Developer (US Citizens only)
✦ New
Salary not disclosed
Key Requirements:
- Strong hands-on experience in C and C++ development (7+ years), including legacy and modern standards
- Extensive experience working in Linux environments (6+ years)
- Experience with API migration and code refactoring
- Familiarity with build systems and installer processes
- Knowledge of cybersecurity principles
- Exposure to PAM, SSH, and gRPC is a plus
Experience: 5–7 Years
Project Scope:
- Web server upgrades
- Git repository migration
- CVE identification and remediation
Not Specified
C
GPU Lab / Datacenter Integration Engineer (Linux & Network)
✦ New 🏢 ClifyX
Salary not disclosed
Hi ,
Position : GPU Lab / Datacenter Integration Engineer (Linux & Network)
Location: San Jose, CA(Hybrid)
Duration: 12+ Months Contract
Open only for Contract.
Need USC & GC Holders only.
15 Minute short video discussion is mandated for Submission.
Job Summary:
- We are seeking a Lab Support Engineer to support networking test lab operations in San Jose. The ideal candidate will have strong hands-on experience with networking hardware setup, test topology creation, and lab equipment management. This role involves working closely with engineering teams to deploy, maintain, and troubleshoot lab infrastructure while automating routine workflows using Python.
Must Have Skills:
- Hands-on experience with routers and switches setup and configuration.
- Experience using network traffic generators (Ixia, Spirent).
- Ability to design and build network test topologies.
- Experience working with terminal servers and optical switches in lab environments.
- Strong troubleshooting and problem-solving skills.
- Basic Python scripting for workflow automation.
- Experience with lab hardware ordering, receiving, and inventory management.
- Excellent verbal and written communication skills.
Not Specified
O
Desktop Support Technician - Level 3
Salary not disclosed
Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field.
b) CompTIA A+, Microsoft Certified Professional (MCP) or better.
c) Minimum of 18 months years of IT experience.
d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
f) Proven analytical, troubleshooting and problem-solving skills.
g) Proven ability to multi-task, effectively determine priorities and meet SLA’s.
h) Excellent communication relationship-building and internal customer service skills.
i) Adaptable and flexible in a fast-changing industry and work environment.
j) Willing to work off-hours and weekends when required for projects or emergency support.
The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field.
b) CompTIA A+, Microsoft Certified Professional (MCP) or better.
c) Minimum of 18 months years of IT experience.
d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
f) Proven analytical, troubleshooting and problem-solving skills.
g) Proven ability to multi-task, effectively determine priorities and meet SLA’s.
h) Excellent communication relationship-building and internal customer service skills.
i) Adaptable and flexible in a fast-changing industry and work environment.
j) Willing to work off-hours and weekends when required for projects or emergency support.
Not Specified
O
Desktop Support
🏢 Ovation Workplace Services Inc
Salary not disclosed
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.
The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre.
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.
Provide first/second level contact and problem resolution for customer issues.
b)Work with Third Party Vendors to remediate complex AV issues as needed.
c)Provide timely communication on issue status and resolution.
d)Maintain ticket updates for all reported incidents.
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
Should have basic knowledge of Mac operating system, to support Apple pc users.
Install, upgrade, support and troubleshoot for printers, computer hardware.
Performs general preventative maintenance tasks on computers, laptops, printers.
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
Performs other duties as assigned.
The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre.
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.
Provide first/second level contact and problem resolution for customer issues.
b)Work with Third Party Vendors to remediate complex AV issues as needed.
c)Provide timely communication on issue status and resolution.
d)Maintain ticket updates for all reported incidents.
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
Should have basic knowledge of Mac operating system, to support Apple pc users.
Install, upgrade, support and troubleshoot for printers, computer hardware.
Performs general preventative maintenance tasks on computers, laptops, printers.
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
Performs other duties as assigned.
Not Specified
Desktop Support Engineer- L2
✦ New
Salary not disclosed
End User Support (EUS) Desktop Support – Level 2
Role Summary
The Level 2 EUS Desktop Support Analyst provides advanced technical support for end-user computing environments, resolving incidents and service requests that cannot be addressed at Level 1. This role focuses on desktop, laptop, mobile, peripheral, and collaboration technologies, with an emphasis on timely resolution, root cause analysis, and continuous service improvement. The analyst acts as an escalation point and works closely with infrastructure, security, and application teams.
Key Responsibilities
Technical Support & Incident Resolution
- Provide Level 2 support for Windows and macOS desktops and laptops, including hardware, OS, and standard enterprise applications
- Troubleshoot complex issues related to operating systems, Office 365/Microsoft 365, Outlook, Teams, VPN, printers, and peripherals
- Resolve issues escalated from Level 1, ensuring adherence to SLAs and prioritization guidelines
- Perform root cause analysis and document permanent fixes to reduce recurring incidents
Device & Endpoint Management
- Support endpoint management tools such as Microsoft Intune, SCCM/MECM, Jamf, or equivalent
- Build, image, configure, deploy, and decommission end-user devices
- Apply OS patches, software updates, and security configurations in accordance with IT policies
Identity, Access & Security Support
- Support Active Directory and Azure AD user account administration (password resets, group membership, access provisioning)
- Assist with MFA, conditional access, and endpoint security issues
- Ensure compliance with security, data protection, and asset management standards
Service Management & Documentation
- Accurately log, track, and update incidents and requests in the ITSM tool (e.g., ServiceNow)
- Create and maintain technical documentation, KB articles, and standard operating procedures
- Identify opportunities for automation and service improvement
Collaboration & Customer Engagement
- Provide professional, customer-focused support to end users both onsite and remotely
- Coordinate with Level 3 teams, vendors, and other IT functions for issue resolution
- Support onboarding and offboarding activities, including device setup and access provisioning
Required Skills & Qualifications
Technical Skills
- Strong experience supporting Windows 10/11 and macOS
- Solid knowledge of Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
- Experience with Active Directory, Azure AD, and endpoint management platforms
- Understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP)
- Hands-on troubleshooting of desktop hardware, laptops, printers, and peripherals
Professional Skills
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to manage multiple tasks and prioritize effectively
- Customer-service mindset with attention to detail
Experience & Education
- 2–5 years of experience in an IT Desktop Support or End User Support role
- Associate or Bachelor’s degree in IT, Computer Science, or equivalent experience preferred
Certifications (Preferred)
- CompTIA A+, Network+, or Security+
- Microsoft certifications (e.g., Modern Desktop Administrator Associate)
- ITIL Foundation
Work Environment
- May require onsite and remote support
- Occasional after-hours or on-call support as needed
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to
Not Specified
Z
Desktop Administrator Japanese Language Proficiency (JLPT N2 / N3 or equivalent preferred)
✦ New
Salary not disclosed
Job Title: Desktop Administrator Japanese Language Proficiency (JLPT N2/N3 or equivalent preferred).
Location: Newark, NJ (Onsite)
Experience: 5+
Job Type: Full-time
Job Description
Must-Have Technical/Functional Skills
- 4-5 years of experience in desktop support managing laptops/desktops on Windows 7/10/11 operating systems.
- Experience in the installation/upgrade of Windows 11 on laptops and desktops.
- Experience in resolving user issues related to OS and laptop/desktop hardware issues.
- Experience in providing L2 support for desktops, laptops, printers, mobile devices, and peripherals as existing processes.
- Experience in diagnosing and troubleshooting users’ issues, including account setup, network configuration, and software/application issues.
- Experience in performing OS installations, upgrades, patching, and driver updates.
- Experience working with EUC tools such as SCCM for endpoint patching and Intune for mobile device management.
- Experience in installation and configuration of hardware and software/applications.
- Experience is using problem/ticket management systems like ServiceNow, BMC Remedy, Jira etc.
- Experience with remote support tools like Bomgar, LogMeIn, MS Teams, etc., to troubleshoot and resolve user issues.
- Coordinate with vendors for any hardware repairs and warranty services/issues.
- Familiarity with endpoint security tools—anti-virus, device encryption, Trend micro
- Work closely with other functional teams for escalated issues.
- Ensure SLA compliance for tickets, escalations, and service requests.
- Excellent communication and interpersonal skills.
- Ability to work well both independently and as part of a team.
- Customer-focused attitude and a desire to deliver high-quality support.
Technical Skills:
Strong experience in:
Windows 10 / Windows 11 administration
Microsoft Office / Microsoft 365
Active Directory / Azure AD
Endpoint management tools (SCCM / Intune)
Basic networking (TCP/IP, DNS, DHCP)
Experience working with ITSM tools (ServiceNow, Remedy, Jira, etc.).
Language Skills:
Japanese Language Proficiency (JLPT N2/N3 or equivalent preferred).
Ability to communicate technical issues in Japanese and English
Regards,
Sajith Nair
Ztek Consulting Inc.
Cell: 678-918-8705
Not Specified
Analyst, Desktop Support - IT Infrastructure - Full Time
🏢 Guthrie
Salary not disclosed
Summary:
The Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems.
Experience:
1. Preferred one to three (1 to 3) years of experience on a desktop support services team; healthcare experience preferred.
2. Proficiency in operating systems (e.g., Windows, macOS, iOS, Android)
3. Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11.
4. Experience migration operating system versions and updating desktop images.
5. Knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools.
6. Excellent knowledge of computers and peripherals.
7. Working knowledge of configuring and troubleshooting iOS and Android-based mobile devices.
8. Strong customer service orientation, good written and oral communication skills, self-motivated and directed.
9. Working knowledge of managing tickets, follow-up actions and close issues.
10. Ability to work in a fast-paced environment, manage user expectations and potential risks.
11. Experience with patch management software.
12. Basic understanding of LAN/WAN network infrastructure technologies.
13. Basic understanding of security technologies including firewalls and antivirus.
14. Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
15. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
16. Experience with resolving multiple issues simultaneously.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses/Certifications:
1. Preferred certifications include CompTIA A+.
Essential Functions:
- Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware.
- Perform preventative maintenance on hardware.
- Test and plan the deployment of new operating system releases, vendor patches and commercial software releases.
- Develop and document standardized user processes and procedures; “how-to” documentation.
- Provides proactive and advanced troubleshooting and analysis.
- Understands and accounts for interactions between technologies and applications.
- Responsible for maintaining ticket status and resolution information in ticketing system.
- Accountable for meeting established performance metrics which will be used in performance evaluations.
- Participates in on-call support rotation as specified by management.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Performs related duties as assigned and unrelated duties as requested.
Other Duties:
- Other duties as assigned
Pay range: min $27.42/hr max $42.78/hr
The Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems.
Experience:
1. Preferred one to three (1 to 3) years of experience on a desktop support services team; healthcare experience preferred.
2. Proficiency in operating systems (e.g., Windows, macOS, iOS, Android)
3. Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11.
4. Experience migration operating system versions and updating desktop images.
5. Knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools.
6. Excellent knowledge of computers and peripherals.
7. Working knowledge of configuring and troubleshooting iOS and Android-based mobile devices.
8. Strong customer service orientation, good written and oral communication skills, self-motivated and directed.
9. Working knowledge of managing tickets, follow-up actions and close issues.
10. Ability to work in a fast-paced environment, manage user expectations and potential risks.
11. Experience with patch management software.
12. Basic understanding of LAN/WAN network infrastructure technologies.
13. Basic understanding of security technologies including firewalls and antivirus.
14. Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
15. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
16. Experience with resolving multiple issues simultaneously.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses/Certifications:
1. Preferred certifications include CompTIA A+.
Essential Functions:
- Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware.
- Perform preventative maintenance on hardware.
- Test and plan the deployment of new operating system releases, vendor patches and commercial software releases.
- Develop and document standardized user processes and procedures; “how-to” documentation.
- Provides proactive and advanced troubleshooting and analysis.
- Understands and accounts for interactions between technologies and applications.
- Responsible for maintaining ticket status and resolution information in ticketing system.
- Accountable for meeting established performance metrics which will be used in performance evaluations.
- Participates in on-call support rotation as specified by management.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Performs related duties as assigned and unrelated duties as requested.
Other Duties:
- Other duties as assigned
Pay range: min $27.42/hr max $42.78/hr
permanent
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