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Open date: December 16, 2025

Most recent review date: Friday, Feb 6, 2026 at 11:59pm (Pacific Time)

Applications received after this date will be reviewed by the search committee if the position has not yet been filled.

Final date: Thursday, Apr 30, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

Job Summary

The Bancroft Library seeks a Curator for its Western Americana collections to serve as a creative, user-centered, and collaborative professional in stewarding, developing, and interpreting the library's exceptional collection of manuscripts, archives, rare books, photographs, and maps documenting the American West. The Curator will determine strategic priorities for the Western Americana collection, lead collection development, engage in teaching with the collections, curate exhibitions, build sustainable relationships with donors, and participate in research services activities.

The successful candidate will work with Bancroft colleagues to steward and ensure equitable and wide public access to newly acquired and existing collections, while offering intellectual guidance on acquisition and processing. This position requires demonstrated experience working with people from diverse racial, ethnic, religious, geographic, and socioeconomic backgrounds using a welcoming, inclusive, and accessible approach. The Bancroft Library is committed to a collecting agenda that foregrounds diverse perspectives and historical voices, activating collections for multiple audiences. This position reports to The Bancroft Library director and is part of a curatorial team that includes a University Archivist, Curator of Latin Americana Collections, Curator of Pictorial Collections, and Curator of Rare Books and Literary Manuscripts.

Summary of the Collections

The Western Americana Collection at The Bancroft Library documents the history of human activity in Western North America, with the greatest emphasis on California, from the earliest days to the present. The collection provides an unparalleled opportunity to explore primary and secondary sources about the social, political, economic, environmental, and cultural development of the western half of the United States.

Topical strengths include materials documenting Indigenous, Spanish, and Mexican California; exploration of the Pacific Coast and the American West; the California Gold Rush and subsequent settlement; economic development (mining, transport, lumber, agriculture, commerce); land and water use; the environmental movement; labor; urban development; politics and social movements; and religious and utopian communities.

The Environment

The UC Berkeley Library is an internationally renowned research and teaching facility at one of the nation's premier public universities . A highly diverse and intellectually rich environment, Berkeley serves a campus community of 33,070 undergraduate students, 12,812 graduate students, and 1,525 faculty. The library comprises 20 campus libraries, including the Doe/Moffitt Libraries, The Bancroft Library, The C.V. Starr East Asian Library, and numerous subject specialty libraries. With a collection of more than 12 million volumes and a collections budget of over $15 million, the library offers extensive collections in all formats and robust services to connect users with the collections and build their research skills. Discover more about our collections and services at the UC Berkeley Library website.

The Bancroft Library of the University of California, Berkeley, is one of the largest and most heavily used libraries of rare materials in the West. Its holdings include more than 800,000 volumes, 210 million manuscript items, 9 million photographs and other pictorial materials, 86,000 microforms, 9.4 million digital files, and 25,000 maps, as well as numerous other categories of unique material.

Collection strengths include rare books, literary manuscripts, pictorial collections, and the Western Americana and Latin Americana collections, spanning the colonial era to the present. The Bancroft Library is home to three research groups: the Oral History Center (formerly the Regional Oral History Office), the Mark Twain Papers, and the Center for the Tebtunis Papyri. The archival and rare book materials of the Magnes Collection of Jewish Art and Life are also part of the Bancroft holdings. The Bancroft Library is an active center of teaching and research. Supporting the programs of about 30 campus departments annually, it mounts a regular series of public exhibitions, roundtable lectures, and open houses.

Job Responsibilities

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  Collection Development and Stewardship: Work collaboratively to build and steward collections of lasting importance, relevance, and interconnectivity, identifying historic gaps and areas of strategic opportunity. Appraise and select materials for acquisition through donation or purchase across manuscripts, archives, visual materials, digital media, and all formats of print materials. Keep abreast of evolving legal and ethical considerations for provenance, intellectual property rights, privacy, and respectful stewardship of cultural heritage materials. Apply resource-sensitive collecting practices through understanding and use of Total Cost of Stewardship tools and frameworks.
  
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  Donor and Community Relations: Establish and maintain dealer and donor relations. Foster collaborative relationships with communities and individuals whose histories are documented in the collections. Partner with Bancroft Library leadership, the Friends of The Bancroft Library, and UC Berkeley Library Development Office colleagues to build and nurture philanthropic support.
  
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  Technical Services Collaboration: Collaborate with Bancroft Technical Services on collection priorities, facilitation of contract terms and collection fund allocations, appraisal and accessioning, cataloging, archival processing, and appropriate levels of arrangement and description.
  
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  Research Services and User Support: Foster collection use by faculty, students, researchers, and the general public from diverse backgrounds and skill levels. Participate in the fellowship selection committee. Ensure excellent service, friendly reception, and positive research interactions for researchers of all skill levels.
  
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  Teaching and Instruction: Prepare and lead instruction sessions, including material evaluation and selection, lesson plan development, and collaboration with faculty on assignments and learning outcomes. Promote inclusive teaching practices and accessibility in service and program development. Strengthen instructional collaborations across the university and integrate collections into new and existing classes and programs.
  
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  Collection Interpretation: Highlight under-researched materials and broaden the scope of historical narratives through collecting, interpretation, and programming. Interpret collections for diverse audiences through exhibitions, lectures, public talks, tours, presentations, conferences, publications, and digital initiatives. Develop public programs and events in collaboration with Bancroft staff and library colleagues.
  
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  Outreach and Communications: Contribute to outreach activities, blogs, social media, library publicity, and public events.
  
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  Internal Collaboration: Function as part of a curatorial team sustaining collection development, scholarly and educational outreach, description, digitization, preservation, and research. Participate in library projects, committees, policy decisions, and strategic planning.
  
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  External Liaison Work: Serve as liaison with other Library selectors, relevant library and academic departments, and other campus museums and collecting institutions, including the Magnes Collection of Jewish Art and Life, the Hearst Museum, the Pacific Film Archive, and the Ethnic Studies Library.
  
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  Professional Service: Represent the Bancroft and contribute to professional organizations at local, regional, national, and international levels
  

UC Berkeley librarians are expected to participate in library-wide planning and governance and work effectively in a shared decision-making environment. Advancement is partially based upon professional contributions beyond the primary assignment; the successful candidate will show evidence or promise of such contributions to the library, campus, UC System, and profession.

The UC Berkeley Library is committed to supporting and encouraging respect and empathy and nurturing a culture where all employees thrive. The library seeks candidates who recognize and appreciate one another's contributions, expertise, and accomplishments, and who will strive to provide equitable access to a diverse set of collections and services. For more information, please see the UC Berkeley Library Statement of Values.

Bancroft Library Website: visit/bancroft

UC Berkeley Library Website:

UC Berkeley Library statement of values: about/library-values

Advanced degree or enrolled in an advanced degree program.

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• Advanced Degree
  
• 3 years of collection development experience acquiring rare books, archives, or pictorial works
  

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• Advanced degree in a field related to the history and culture of the North American West, Ph.D preferred
  
• MLS degree from an ALA-accredited library school or equivalent
  
• Understanding of the history, cultures, and multiple transnational migrations in the American West. Demonstrated cultural competencies in the histories and cultures of Indigenous North America
  
• Record of publications, exhibitions, and/or academic coursework that demonstrates significant knowledge of the history of the American West and current themes and areas of scholarship
  
• Experience and success with donor relations
  
  
• Awareness of copyright laws and permissions, legal, and ethical issues in acquiring cultural heritage materials
  
• Demonstrated success in negotiating complex acquisition agreements and purchases
  
• Experience in curating exhibitions, individually and as part of a team
  
• Proven success in supporting academic programs of research, teaching, and public exhibitions
  
• Experience with research and teaching trends, methods, and best practices related to special collections
  
• Demonstrated familiarity with developments in the field relating to managing and stewarding archival materials, including archival appraisal, accessioning, and processing
  
• Demonstrated dedication to user-centered services, with experience working respectfully and effectively with diverse communities.
  
• Excellent analytical, interpersonal, written, and verbal communication skills with demonstrated ability to work collaboratively, proactively, and constructively
  
• Commitment to positive, solution-driven responses to challenges. Ability to work as a member of a team
  
• Demonstrated commitment to the Library's values
  
  
• Ability to work in languages other than English (Spanish preferred)
  

The Bancroft Library is interested in finding the best candidate for the job and recognizes that the successful candidate may be one from a less traditional background. We encourage you to apply, even if you don't meet all of the preferred qualifications/experiences listed above.

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Cover Letter

  
  

• 3-5 required (contact information only)

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

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• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

Collections Attorney – Newark

Sills Cummis & Gross P.C. is a full-service corporate law firm with offices in New Jersey, New York and Florida. At Sills Cummis & Gross, our goal is to make sure you are exposed to high-profile cases and receive the necessary tools to exceed client expectations. Our attorneys are innovative, creative, and collaborative; giving you the platform to flourish in an environment where your ideas matter. When you join our group of attorneys, you will work alongside some of the best professionals in their field of practice who will mentor you and help develop your skills. The firm not only makes a commitment to our clients, we also make a commitment to our attorneys. If you are ready to join an engaging, inclusive firm where you will have the ability to shape your future, view our open positions and apply.

Position Overview

We are seeking and In-House Collections Attorney who will work closely with the Firm’s General Counsel and finance team to address the full lifecycle of collections, from client outreach through to litigation when needed. This includes evaluating current receivables, initiating communications, and determining the appropriate steps to collect on outstanding receivables, including letters, settlement offers, formal litigation and post-judgment collection.

Key Responsibilities

• Review outstanding client receivables and payment histories.

• Assess and prioritize accounts based on legal and financial considerations.

• Initiate and manage direct client communications regarding overdue invoices.

• Draft and send letters, negotiate pre-litigation settlements/payment plans.

• Prepare, commence and be responsible for collection litigation through trial.

• Handle post-judgment collection proceedings.

• Collaborate with the finance department, COO, and attorneys to implement tailored collection strategies aligned with client relationships.

• Provide detailed updates and reporting.

• Maintain documentation and ensure all collection efforts are compliant with applicable laws and ethical rules.

Requirements

• J.D. from an accredited law school.

• Admitted in both New Jersey and New York (required).

• Minimum 5 years of experience in collections, debt recovery, or a similar legal field.

• Proven ability to manage the full collections process from initial outreach to post-judgment collection.

• Strong working knowledge of state and federal collections laws.

• Excellent communication, negotiation, and organizational skills.

• Experience working with finance or billing teams is a plus.

Work Schedule & Flexibility

• Full-time preferred, but we are open to considering a reduced schedule (3–4 days/week) for the right candidate.

• Hybrid work environment: Full-time employees are expected to work at least 3 days per week in-office.

Salary and Benefits

• Salary Range: $225,000 – $275,000 annually. Final compensation will be determined based on experience, skills, and qualifications.
• Benefits: We offer a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) retirement plan with firm contributions, paid time off, and other firm-sponsored benefits and perks.

Director of Credit & Collections

Location: Blue Bell, PA

Compensation: $120,000–$140,000 + 15% bonus

Schedule: Onsite 4 days/week

Position Overview:

A well-established distribution company is seeking a hands-on Director of Credit & Collections to lead and optimize its credit function. This role is a key member of the finance team, responsible for overseeing credit, collections, and account onboarding while driving process improvements and building a high-performing team. The ideal candidate brings strong experience in distribution and a deep understanding of lien laws within a fast-paced, operational environment.

Key Responsibilities:

• Lead, mentor, and develop a credit team supporting account onboarding, collections, and national accounts
• Oversee credit approvals, collections processes, and resolution of outstanding receivables and credits
• Develop and execute strategies to reduce aged receivables and mitigate risk
• Establish and enforce credit policies, procedures, and best practices
• Partner cross-functionally with Sales, Operations, and Finance to balance growth and risk
• Remain actively involved in day-to-day operations as a hands-on leader
• Ensure compliance with lien laws and applicable regulations
• Drive implementation and optimization of credit/collections systems and tools

Qualifications:

• 10+ years of progressive credit and collections leadership experience
• Prior experience within distribution, construction, or related industries strongly preferred
• Proven hands-on leadership experience building and improving team performance
• Strong knowledge of lien laws in a commercial setting
• Experience with credit/collections platforms (e.g., Billtrust or similar) preferred
• Bachelor's degree in Finance, Accounting, Business, or related field required
• Strong analytical, organizational, and communication skills
• Demonstrated ability to drive process improvements and deliver results

What Success Looks Like:

• Develop and execute a long-term strategy for the credit function
• Optimize team structure, performance, and scalability
• Build robust, transparent reporting on credit performance
• Improve and streamline processes across the credit lifecycle
• Significantly reduce aged receivables and improve collections outcomes
• Foster accountability and cross-functional collaboration

Benefits:

• Competitive compensation + bonus
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Generous PTO, holidays, and sick time
• Disability and life insurance
• Tuition reimbursement and career growth opportunities

About the Job

Ecorobotix Inc. creates innovative robotic solutions that reduce the negative ecological impact of modern agriculture. We have developed an AI-based ultra-high precision spot spraying technology that drastically reduces the amount of chemicals used in crop fields while keeping costs competitive. The technology is currently deployed on our tractor-towed ARA machine. By joining our talented and dynamic team, you will contribute to a more sustainable, environment-friendly agriculture in an innovative scale-up at the cutting edge of technology. We are a revolutionary organization with a great work environment that supports creativity through self-motivation.

General Objective of the Role

Support the development of Ecorobotix’s turf-care system through collection of high-quality turf imagery and environmental data to support AI model training and validation. The Regional Turf Data Technician is responsible for building and maintaining relationships with golf courses, sod farms, sports fields to assess whether their facilities have the type of data that we need to photograph and obtain any permits needed to collect those photographs. The Regional Turf Data Technician will need to produce high quality and variety of images of desired turfgrass species and document pests based on business needs. This individual will work outdoors to ensure regular monitoring of turfgrass and associated pests within their geographical area.

Reporting Lines & Interactions

Reports Turf Data Team Manager, Turf Division. This role will collaborate with the AI and Crop Vision team as well as Turf Data Quality teams to ensure they are achieving data quantity and quality goals. The Regional Turf Data Technician will also collaborate with other members of the pre- and after-sales teams of Ecorobotix Inc. as required to scout for data collection locations. Externally, interaction with dealers, superintendents, turf farm managers, and athletic facility managers on turf facilities or at regional association meetings and trade shows is required.

Key Responsibilities

• Become data project specialist for your assigned region
• Collect turfgrass imagery according to defined protocols
• Operate and maintain camera and field data systems
• Work with sales team to collect data at turf facilities in assigned region
• Assist with analysis of future turfgrass model data collection and methods to improve data collection work flow
• Up to 70% required travel within given territory with occasional travel outside of territory based on business needs.

Qualifications

• 2+ years of experience in managing turfgrass field research data collection.
• Familiarity with turf management, turf weeds or agricultural imaging.
• Bachelor’s degree in turfgrass science, agronomy or horticulture
• Two or more years of experience in turfgrass management (e.g. golf course, lawn care, sports field, sod farm management)
• Have a strong knowledge or interest in turfgrass management and pest management
• Knowledge of IT tools (tablets with internal software, smartphones) to manage communications and necessary data.
• 2+ years of experience interacting with turfgrass managers
• Must have a clean driving record

Experience/Skills

• Technical proficiency with sensors and data tools.
• Ability to travel up to 70% and work outdoors in varying conditions in their region.
• Excellent organization and communication skills.
• Knowledge of turfgrass management techniques (knowledge of weeds, diseases, weed control methods, machinery and work on turfgrass managers in general)
• High degree of independence, reliability and initiative.
• Strong team spirit with a desire to work in a fast-paced environment.
• Analytical and structured approach to work with the ability to adapt quickly to changes
• Dedicated person with systematic, goal-oriented working methods
• Ability to manage multiple projects simultaneously and meet deadlines.
• Excellent written and verbal presentation skills with clear and consistent communication.
• Proficiency in Microsoft Excel, PowerPoint and Word
• Interest in precision turfgrass management and innovation in the golf and turf industry.

Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an experienced Accounts Receivable Collections Specialist to join our Atlanta office. The Accounts Receivable Collections position is responsible for collecting funds from Insurance carriers, their policy holders, and direct-hire clients. This individual works closely with the attorneys to resolve any issues related to collecting the payment of invoices. The ideal candidate should be deadline driven, highly organized and detailed problem solvers that thrive in a team environment and understand the importance of both internal and external client service.

The following set of success factors describe the characteristics of those who are successful in our Firm:

• Helpful, Congenial, Personable, Positive
• Unpretentious, Approachable, Respectful, Team Oriented
• Accountable, Takes Ownership, Corrects Mistakes
• Organized, Timely, Confidential, Responsive (within 24 hours)

Duties and Responsibilities:

• Review and analyze accounts receivable aging
• Research client accounts using electronic billing sites in order to take the appropriate actions to resolve outstanding balances
• Contact clients via phone calls, and email to follow-up on status of unpaid invoices
• Prepare and send monthly overdue statements
• Negotiate and arrange payment schedules
• Record all collection activities efforts with regularity
• Communicate all collections activity with the assigned Partner
• Request application of retainers and unapplied casj for payment of invoices
• Process refund requests for remaining Trust balances and client overpayments
• Calculate deductible exhaustion for insured client matters
• Audit accounts receivable ledgers as needed
• Prepare reports as needed

Education, Experience, and Skills:

• High School Diploma required. Bachelors’ Degree preferred in a related field of study.
• Two to four years of AR Collections experience required.
• Two years in Insurance Carrier Collections preferred.
• Proficiency with MS Office. Strong Excel skills preferred.
• Experience with e-billing vendor sites (LegalX, T360, etc.)
• Experience in e-billing also considered
• Ability to multi-task, prioritize and work under tight deadlines.
• Top-notch organizational skills for optimal work flow and efficiency.
• Excellent time management skills.
• Demonstrates a strong attention to detail, catches errors and corrects them quickly.
• Ability to perform at high levels in a fast-paced, dynamic work environment.
• Adaptable to changing priorities and work demands.
• Pro-active, follows through with minimum direction, and displays initiative.
• Exhibits a positive attitude and has confidence.

What we offer you

• Competitive compensation
• Comprehensive benefits package, including medical, dental, and vision
• HSA and FSA plans available for employees and dependents
• Work-life balance
• Generous PTO policy
• 401K plan including a 3% Employer Safe Harbor contribution
• Firm paid life insurance and long-term disability
• Employee Assistance Program
• Year-end bonuses and referral fee programs

EEO Statement

Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.

Sterling Search Partners is assisting a client locally who is looking for a Credit Manager to support team leadership and manage overflow within their Accounts Receivable function.

Role Overview

This position owns the company's accounts receivable function and oversees the credit department. The primary goal is to reduce DSO and create a consistent, predictable collections cycle. This is a hands-on leadership role with direct involvement in credit and collections at both branch and customer levels.

Key Responsibilities

• Lead and develop the credit/collections team, including assessment, training, and performance improvement
• Strengthen team capabilities in credit evaluation, limit setting, and collections strategy
• Partner with branch managers and sales teams to improve credit policy understanding and compliance
• Serve as liaison between credit, operations, and customers
• Implement process improvements and automation to increase efficiency
• Track performance metrics and report on progress (DSO, collections flow, team development)
• Build relationships with key stakeholders early to drive alignment and trust

Preferred Qualifications

• Strong credit & collections experience (construction industry preferred)
• Knowledge of NTOs, lien filings, and lien waivers (AL/GA/FL) required
• Excellent communication, critical thinking, and leadership skills
• Ability to balance customer relationships with firm collection practices
• Experience developing credit policies and procedures

Trinity Industries is searching for a talented team player to fill the role of Collections Analyst in our Dallas, TX headquarters.

The Collections Analyst is responsible for the collection and resolution of B2B outstanding accounts receivable invoices from the existing client base with varying levels of delinquency. Additionally, the Administrator is expected to perform all responsibilities with a commitment to providing superior service to Trinity Rail's customers by maintaining daily communication with external customers, internal departments, and internal sales staff as well as implement change management initiatives. This position requires strong organizational skills with the ability to prioritize, plan and execute workload as well as additional duties assigned.

What you'll do:

• Performs outgoing collection requests (phone calls, emails, letters, etc.) and meet departmental SLA's for acceptable follow up timeframes for assigned customer portfolio
• Creates value to the business by meeting outstanding aging balances reduction targets month over month
• Collaborate across various upstream, downstream, and lateral business units in order to achieve resolution
• Establishes timeframes and holds customers accountable to timely follow-up on payment arrangements and next steps
• Performs account reconciliations and analysis as needed which includes but not limited to payment research
• Collect/monitor customer payments in accordance with payment due dates and recommend allocation of funds daily
• Resolves client-billing disputes, troubleshooting and rescues accounts receivable delinquency through needed credits/adjustments application
• Identify root cause attributing to account delinquency and discuss/escalate to management and/or internal sales staff
• Review and research assigned accounts for application of unapplied cash and deposits in order to minimize aggregation of on account balances
• Enforces adherence to corporate collection policies and procedures
• Delivers monthly reviews of customer portfolio delinquency trends to provide line of sight to upper leadership
• Other duties as required or needed

Qualifications

What you'll need:

• College diploma required, degree in accounting/finance/business management preferred
• Minimum 3 years B2B collections and/or accounts receivable experience in a corporate setting
• Excellent communication & presentation skills with the ability to build relationships within a complex matrixed organization
• Outstanding interpersonal skills with the ability to build relationships within a complex matrixed organization
• Ability to influence others through shared outcomes and common goals
• Proficiency in Microsoft Office including advanced Excel skills
• Must have attention to detail with an eye for accuracy
• Creative, self disciplined, and capable of identifying and completing critical tasks independently an with a sense of urgency
• Ability to apply fundamental accounting knowledge to daily transactions
• Proven ability to be a self starter with little direction
• Experience with Oracle, SAP, PeopleSoft, or any other ERP system is preferred
• Strong analytical, organization, time management and multi-tasking skills
• Able to comfortable analyze large quantities of data through usage of pivot tables, formulas, VLOOKUP's, etc.

Hiring: Patient Account Specialist Senior (Onsite)

Onsite Position: Houston TX no nights and Weekends

Excellent Benefits!!

Experience Required: 3–5 Years

We are looking for an experienced Patient Account Specialist Senior with a strong background in medical collections and healthcare billing.

What We’re Looking For:

• 3–5 years of experience in a customer service call center
• Experience in healthcare billing, medical collections, or collection agency
• Strong communication and account resolution skills
• Knowledge of Active AR and Bad Debt (BD) collections preferred

Key Responsibilities:

• Handle medical collection accounts placed with TLRA
• Follow up on outstanding accounts and resolve patient balances
• Communicate with patients, clients, reimbursement vendors, and external partners
• Ensure compliance with client, state, and federal guidelines
• Maintain accurate and timely documentation in the collection system
• Focus on patient and client satisfaction

This is a great opportunity for someone with solid medical collections experience who is detail-oriented and results-driven.

We are looking for a Data Collection Associate to join our growing team in Kirkland, WA OR Santa Clara, CA.

Qualitest is looking for Data Collection Associates (DCAs) to support Ground Truth Data Collection initiatives and contribute to the development of VR and AR products. The focus of ground truth data collection is to capture various types of data relating to humans, speech, and environments to enable quality Artificial Intelligence and Machine Learning algorithms. DCAs will be responsible for performing data collection directly with participants while utilizing sophisticated scanning equipment in a simulated environment. The ideal candidate has the perfect blend of customer service and technology skills.

Responsibilities

• Entry level position
• Handles constructive feedback well
• Guide hired research participants for data collection sessions in a secured office or home environment to perform scripted motion captures
• Prep and maintain assigned equipment and ensure security of proprietary devices
• Prep participants for capture including intake,NDAs, scripting and answering questions
• Maintain capture environment and implement lighting and staging changes
• Respond swiftly to project updates and changes
• Provide feedback to operations lead on project improvements
• Perform data uploads
• Troubleshooting: Ability to mitigate issues, customer facing, or technology related
• Other duties as assigned, per business needs

Skills and Requirements

• Strong face to face customer service experience
• Strong communication skills
• Professional appearance and demeanor
• Technologically adept and familiar with latest trends in technology; AI/ML/AR/VR
• Organized and detail oriented
• Thrives in a team environment
• Ability to manage responsibilities in a fast-paced environment
• Physical/Vision Requirement: Ability to perform job duties while wearing a head-mounted device daily, including maintaining clear vision at a distance of approximately 6–8 feet.

Experience Required

• Experience in a related role such as customer service or data collection
• Experience with Microsoft Office 365 and all its components (SharePoint, Forms, Power Automate, Outlook, Word, Excel)
• High school diploma and 2+ years working in a team environment

Benefits

Why QualiTest?

• Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. We have more than 40% women and around 120 different nationalities.
• Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career.
• Clear view of your career and progression with the company – Qualitest is growing massively (since 2021 – tripled our employees base – we now have more than 8,000 engineers) and giving you the opportunity to grow with us.
• Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers.Save your earnings and prepare for your future by enrolling in our 401k plan where Qualitest will match your contributions accelerating your savings plan.
• Take care of health with enrollment into one of our competitive healthcare benefits. Qualitest will match towards your HSA if you choose to participate.
• Never stop experimenting and learning with QCraft – our Learning & Development platform: 50,000+ courses, 300+ virtual labs, mentorship and leadership programs, professional tribes, sponsored certifications, and much more.
• Stay active and get rewarded with our Corporate Wellness Program. We pay your Gym membership and giving you opportunities to Earn additional vacation times for attendance the gym!
• Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth.
• We recognize our employees work via our Qudos platform - You can earn bonuses and spot awards by celebrating your and your peers’ achievements.
• Planning a vacation? Looking for car insurance? Get access to Qualitest Employee Perks for discounts on anything from travel to electronics. With so many offerings the savings are endless!
• The salary rate for the role is $47k/ year
• Intrigued to find more about us?
• Visit our website at you like what you have read, send us your resume and let’s start talking!