Veranova Pharma Jobs in Usa
369 positions found — Page 4
Position Overview
The Vice President of Business Development is responsible for driving new business growth and strategic partnerships for the agency. This role leads the identification, pursuit, and acquisition of new pharmaceutical, biotech, and healthcare clients while strengthening the agency’s market presence and revenue pipeline. The VP will report to the CEO and collaborate with executive leadership, strategy, and creative teams to develop compelling solutions that address client needs and support long-term agency growth.
NOTE: Candidates in the TriState Area (NJ/NYC/Local PA) are highly preferred.
Key Responsibilities
Business Growth & Revenue Generation
- Identify, pursue, and secure new client opportunities across pharmaceutical, biotech, and healthcare sectors
- Develop and manage a robust pipeline of prospective clients and partnerships
- Lead RFI/RFP responses and pitch development with cross-functional teams
- Meet or exceed annual revenue and new business targets
Client Acquisition & Relationship Building
- Build and maintain relationships with senior marketing and commercial leaders within pharma and life sciences organizations
- Represent the agency at industry conferences, networking events, and client meetings
- Develop long-term strategic partnerships that generate sustainable revenue growth
Strategic Leadership
- Partner with executive leadership to define growth strategy and priority target accounts
- Provide market intelligence on industry trends, client needs, and competitive positioning
- Collaborate with strategy, creative, medical, and account teams to shape compelling client solutions
Pitch & Proposal Leadership
- Lead the development of pitch strategies and storytelling that highlight the agency’s capabilities
- Coordinate internal teams to produce high-impact presentations and proposals
- Guide contract negotiations and onboarding of new clients
Market Development
- Identify emerging opportunities in digital health, biotech launches, patient engagement, and omnichannel marketing
- Strengthen the agency’s reputation within the healthcare marketing ecosystem
Qualifications
- 5+ years of business development, sales, or client growth experience in pharmaceutical, biotech, or healthcare marketing/advertising
- Proven track record of winning and growing multi-million-dollar client relationships
- Deep understanding of the pharma commercialization and marketing landscape
- Experience leading agency pitches and RFP processes
- Strong executive presence and relationship-building skills
- Excellent presentation, negotiation, and strategic thinking abilities
- Bachelor’s degree required; MBA or advanced degree preferred
Key Success Metrics
- Annual new business revenue generated
- Number and quality of new client relationships established
- Pitch win rate and pipeline growth
- Strategic partnerships developed within the pharma ecosystem
We offer a competitive compensation package, health benefits/perks, discretionary annual bonus, 401(k) plan with 50% match, and opportunities for growth.
NPG Health is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
- possibility for hybrid Description: As a Senior Project Manager, you will be part of the Hillsboro Innovative Therapies (HIT) Project Management team in the newly formed Pharma Technical Cell and Gene Therapy organization (PTC).
This growing organization is working with groups across client, partners and contract manufacturing organizations to establish capabilities for new cell and gene therapy products This Senior Project Manager role will provide organizational support, leadership, project management and business operations expertise to HIT.
Additionally, this position must effectively manage the projects across global locations and time zones and be able to travel internationally as needed.
Areas of focus include: Project management of application or infrastructure projects that are of high complexity and risk.
Accountability for the successful implementation of technical solutions through effective project controls, planning and execution throughout all phases of our project management methodology.
Responsibility for managing assigned resources, effectively tracking and reporting budgets and financial forecasts, creating and tracking detailed project plans.
Facilitating project meetings as well as proactively controlling project scope, risks and issues.
The successful candidate will ensure project execution and alignment with the overall business model and is accountable for the successful implementation of technical solutions through effective project controls, planning and execution throughout all phases of our project management methodology.
The HIT and PTC (Pharma Technical Cell & Gene Therapy) organization is highly matrixed and cross functional, requiring an individual with outstanding leadership, collaboration, communication, negotiation, facilitation and influencing skills.
Responsibilities: Effectively manage projects: define project objectives, requirements, and assumptions necessary to develop project charter and project plans.
Identify, acquire, and lead multifunctional, global project teams (project team sizes 15-60) Manage relationships with various technology and business communities to achieve project objectives Plan and manage the project scope, schedule, and budget to fulfill objectives and satisfy project requirements and strategy.
Develop, drive and maintain integrated project plans, and timelines aligning project tactics with project strategy.
Lead, coordinate, facilitate, and motivate all associated project resources to gain alignment on project goals and deliverables.
Facilitate and lead effective project meetings and workshops, manage change and conflict, and develop resource planning estimates to manage project workload and productivity.
Create agenda topics and facilitate project/team meetings; writes/reviews meeting minutes.
Implement lean project and portfolio management practices.
Apply strong project management and business operations skills and experience in the creation, maintenance and improvement of business processes and tools to support the PTC organization.
Support creation and maintenance of portfolio reports to facilitate communication and alignment across workstreams.
Support team business processes and tools, ensuring timely updates and driving continuous improvement.
Identify and apply systematic quality activities to ensure that projects employ all processes needed to meet Computer System Validation directives Design and implement improvements where necessary / appropriate to improve operational efficiencies Lead and conduct risk management planning, identification, analysis and monitoring on projects within project teams, ensuring risks have appropriate mitigation and contingency plans.
Formulate risk mitigation strategies and recommend solutions Manage the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information and documentation necessary for successful communications across all stakeholders and any required updates to living system documents for validated systems Qualifications: BA/BS with a minimum of 5-8 years of project management experience in the Pharmaceutical/Biotech or Informatics / IT industry.
Prefer 10-12 years project management experience PMP certification or certification in-progress preferred Experience supporting technical development and transfer activities with a focus on cell and gene therapy preferred.
Ideal candidate has previous experience working with external collaborators.
Excellent PowerPoint, collaboration systems and g-suite skills (or similar).
Experience with MS Project or Smartsheet and data visualization tools (e.g.
Tableau or Spotfire) is required.
Excellent written and verbal skills.
Demonstrates effective communication skills and integrates team members, internal and external partners to achieve team goals.
Must be proactive, with excellent interpersonal skills and ability to work collaboratively and flexibly in multiple teams.
Ability to work in a dynamic, matrixed team environment and effectively manage change.
Willing to travel up to 10% of time (future) 7+ years of experience as a successful Information Technology Project Manager using structured project management processes Deep understanding of various SDLCs (Waterfall, Agile, iterative, etc.) Deep understanding of technology infrastructures Demonstrated competency planning and tracking project schedules with clearly-defined critical paths Ability to manage mid-level, multifunctional projects across multiple global locations Proven ability to obtain results in a global, matrix environment Track record of delivering projects on time and on budget Ability to see the interrelationship of a project across "the big picture" and understand its dependency on other projects in the program as required Excellent oral and written communication skills, as well as presentation abilities Demonstrated success communicating across a variety of audiences, including business people and technologists (both up and down the organization) Exceptional listening, problem solving, negotiation, and facilitation skills Proven leadership abilities and emotional intelligence Demonstrated success handling initiatives of significant complexity and risk Plus: Experience within the Pharmaceutical and BioTech industry Plus: Experience managing IT projects in GxP validated environments Plus: Experience managing offshore contract resources Plus: Experience with ERP, LIMS and PKM systems Advance your career with Mindlance! We have been connecting talented IT professionals with world-class companies since 1999.
Mindlance is here to help you to find the perfect fit with just the right company.
Currently, we are seeking a Senior Sourcing Manager for an exciting career growth opportunity.
Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition.
Let Mindlance advocate for you – apply today! “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Responsibilities:
- Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
- Provide patient care to accurately support pharma programs and triage to appropriate teams when required
- Strive to meet and exceed structured performance targets.
- Document all call information and data discovery according to operating procedures
- Utilize Knowledge Base materials as a foundation for resolving inquiries
- Maintain confidentiality of patient and proprietary information
- Develop a working knowledge of company related security and privacy practices.
- Participate in continued education on product changes, new features and product launches
- Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
Location/Hours
Full time
- 40 hrs/week, available shifts: 11am-7 pm, 9/9:30am -5/5:30pm and 9am-7pm (4 x 10 hrs)
- Every 3rd Saturdays rotation, 8am- 4pm CST
- Onsite: 400 South Woods mills Rd, Suite 100, Chesterfield, MO 63017
- Scheduling flexibility, as your schedule may change over time according to business needs
Benefits
- Medical, dental, and vision insurance plans that fit your needs
- 401(k) retirement plan
- Paid time off, sick time & holidays
- Pre-tax transit benefits and free onsite parking
Requirements:
- High school diploma or GED required, Bachelor’s degree strongly preferred
- Customer service or inbound call center experience required
- Healthcare, pharmacy or other relevant industry experience strongly preferred
- Strong verbal and written communication skills
- Sound technical skills, analytical ability, good judgment, and strong operational focus
- A passion for providing top-notch patient care
- Ability to work with peers in a team effort and cross-functionally
- Strong technical aptitude and ability to learn complex new software
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Responsibilities:
- Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
- Provide patient care to accurately support pharma programs and triage to appropriate teams when required
- Strive to meet and exceed structured performance targets.
- Document all call information and data discovery according to operating procedures
- Utilize Knowledge Base materials as a foundation for resolving inquiries
- Maintain confidentiality of patient and proprietary information
- Develop a working knowledge of company related security and privacy practices.
- Participate in continued education on product changes, new features and product launches
- Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
Requirements:
- High school diploma or GED required, Bachelor’s degree strongly preferred
- Customer service or inbound call center experience required
- Healthcare, pharmacy or other relevant industry experience strongly preferred
- Strong verbal and written communication skills
- Sound technical skills, analytical ability, good judgment, and strong operational focus
- A passion for providing top-notch patient care
- Ability to work with peers in a team effort and cross-functionally
- Strong technical aptitude and ability to learn complex new software
Location/Hours
- Full time position hourly, on-site 5 Penn Center Blvd, Robinson Township, Pittsburgh, PA
- Availability for Monday-Friday : 9: 30AM-5:30PM, 10:30AM- 6:30PM, 11 AM- 7 PM, 12 PM - 8 PM OR 1 PM- 9 PM EST
- OR open for availability for 4 day 10 hour shifts from 11am-9 pm EST OR 10am-8pm EST
- Availability for rotating Saturday shifts 9am-5pm
- Scheduling flexibility, as your schedule may change over time according to business needs
Benefits
- Medical, dental, and vision insurance plans that fit your needs
- 401(k) retirement plan
- Daily meal stipend for onsite marketplace
- Pre-tax transit benefits and free onsite parking
- Free shuttle service
Doceree is the only Healthcare OS in the pharmaceutical ecosystem. As the first global network of physician-only platforms for programmatic messaging, Doceree is transforming the digital communication landscape in the global healthcare industry.
Doceree provides the most comprehensive solution to Healthcare and Life Sciences advertisers to reach their target audience in the most effective and efficient way through programmatic digital advertising.
Our Core Belief: Technology can connect fragmented healthcare ecosystems to deliver information when it is most needed to improve patients' outcomes.
We are expanding our footprints across the globe and enhancing our services, offering, and developing new products and solutions to address the unmet needs of the industry. Doceree is operating in 25 countries currently with offices in the US, India, and UK.
What you’ll Do
As Social Media Manager you will play a critical role in amplifying Doceree’s marketing efforts across LinkedIn (primary focus), Instagram, Facebook, and X (Twitter). This role will develop and execute channel-wise promotion strategies for ongoing campaigns and larger marketing initiatives, ensuring maximum reach, engagement, and lead generation. The ideal candidate will have a strong grasp of organic and paid social media strategies, with proven experience in running paid lead-generation campaigns for B2B brands.
Campaign Amplification:
- Strategically promote Doceree’s ongoing marketing campaigns, thought leadership content, and larger brand initiatives through organic and paid efforts.
Paid Social & Lead Generation:
- Plan, execute, and optimize boosted posts and paid campaigns to drive awareness, engagement, and high-quality leads, especially on LinkedIn.
Performance Optimization:
- Track and analyze key social media metrics (engagement, reach, CTR, conversion rates, etc.), making data-backed recommendations to improve performance.
Audience Targeting & Ad Optimization:
- Leverage platform-specific targeting tools to reach the right HCP and pharma marketing audience for maximum impact.
Content Collaboration:
- Work closely with content, creative, and corporate communications teams to ensure consistent messaging and visual alignment across platforms.
Trend & Competitor Analysis:
- Stay updated on the latest social media trends, algorithm changes, and best practices in B2B marketing to keep Doceree’s approach ahead of the curve.
Who you are
- 3-5 years of experience in social media marketing, with a strong focus on B2B brands.
- Proven expertise in LinkedIn advertising, including lead-gen campaigns, audience segmentation, and analytics.
- Hands-on experience in boosting posts and running paid campaigns across LinkedIn, Instagram, Facebook, and X.
- Strong analytical skills with experience using social media analytics tools (LinkedIn Campaign Manager, Meta Ads Manager, Google Analytics, etc.).
- Ability to craft platform-specific strategies that drive engagement and conversions.
- Excellent communication and project management skills.
- Experience in healthcare, pharma, or technology marketing is a strong plus.
- Entrepreneurial and adaptable – you are energized by the ambiguity, comfortable building structure where little exists, and motivated by the opportunity to be part of a high-growth company.
Benefits
- Competitive salary and bonus
- Stellar health care plan options for you and your family (Medical, Dental & Vision)
- 401K + 4% Matching
- Generous PTO, vacations & sick leave
- Extensive paid parental/maternity leave
- Team events
At Doceree, we know that our Company’s strength lies in the diversity of our employees. Doceree is proud to be an Equal Opportunity Employer and we provide equal employment and advancement opportunities to all individuals, regardless of their race, colour, national origin, religion, sex, parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance.
Job Title: HR - Principal Talent Acquisition Operations Specialist
Duration: 9 Months
Location: Washington D.C. 20001
Job Type: Temporary Assignment
Work Type: Remote
Work Schedule: M-F 8AM – 5PM
Payrate:$35. /hr.
Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose: to help make the world healthier, cleaner, and more sustainable.
MUST haves -
- 5+ years' directly relevant experience in:
- Agency recruitment - headhunting and recruiting contractors/consultants (not just direct hire positions)
- Pharma/Biotech cGMP industry experience
- 2+ years' minimum experience headhunting senior- and executive-level, technical roles. or roles like Senior Automation Engineers, Principal Validation Engineers, Senior Project Managers (pharma industry), Capital Project Managers, Capital Project Design Engineers (greenfield sites)
- Extensive experience in LinkedIn Recruiter, hunting for qualified talent and conducting InMail outreach and follow-up
Note: This is a fully remote role.
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
About the job:
Akkodis is seeking a Senior Site Manager (Lab Operations) for a 12-month contract role based in Cincinnati, OH. This role will support on-site laboratory operations, workforce coordination, and act as a key interface between leadership and operational teams in a regulated environment.
To be considered, candidates should have strong experience in laboratory or testing environments, along with proven leadership in managing teams, scheduling, and operational workflows. Experience in regulated industries such as medical devices, pharma, or biotech is highly preferred.
Pay Range: $42/hr – $47/hr on W2 (The pay rate may be negotiable based on experience, education, geographic location, and other factors.)
Senior Site Manager responsibilities include:
- Act as the primary on-site liaison between leadership and operational teams
- Oversee daily laboratory and testing operations to ensure efficiency and compliance
- Manage workforce scheduling, resource allocation, and workflow planning
- Ensure accurate timekeeping, billing, and financial data tracking
- Utilize tools like Smartsheet (or similar) for scheduling and reporting
- Support supervisors and team leads with operational execution
- Handle employee coordination, performance-related matters, and team organization
- Ensure adherence to regulatory and quality standards
- Identify operational challenges and drive continuous improvement initiatives
Required Skills & Experience
- 5+ years of experience in a laboratory or testing environment
- 5+ years of team leadership / people management experience
- Experience working in regulated industries (pharma, biotech, medical devices, etc.)
- Strong experience with:
- Workforce scheduling and resource planning
- Timekeeping and billing processes
- Financial tracking and reporting
- Smartsheet or similar scheduling tools
- Strong communication, problem-solving, and organizational skills
- Ability to work in a fast-paced, on-site environment
Preferred Qualifications
- Bachelor’s degree in a STEM field (or equivalent experience)
- Experience managing lab operations at scale
- Familiarity with compliance and quality systems in regulated environments
- Experience working as a client-facing or stakeholder-facing site lead
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Business Overview
IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over$47 billionin marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative andMediahuband through its award-winning specialty business unitsHealix,Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at Responsibilities & Skills
- Team Leadership:Lead and develop Analysts/Sr. Analysts in GCC teams, ensuring high-quality delivery and professional growth.
- Platform Knowledge:
- Campaign Management: CM360, DSPs.
- Social: Meta, Snapchat, TikTok, Pinterest, LinkedIn, X.
- Search: SA360, Bing, Google Ads.
- Hands-On BI Tool Expertise:Create and maintain data workflows; Tableau Prep preferred.
- Database Skills:Snowflake preferred; ability to query, manipulate, and optimize datasets.
- Data Execution:
- Hands-on data wrangling and transformation.
- Preparing and integrating outside datasets, including first-party and non-standard digital inputs, into workflows.
- Taxonomy Understanding:Ability to interpret and apply existing taxonomy structures to ensure data consistency in reporting and dashboards.
- Additional Qualities:
- Strong attention to detail with a focus on data accuracy and QA.
- Ability to manage multiple priorities and deliver under tight timelines.
- Collaborative mindset with willingness to work cross-function
We See You
At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community.
We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.
We See You at IPG Mediabrands.
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days.
We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email .
About IPG Mediabrands
IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at Range$90,000—$110,000 USD
Position Title: Operations Support Associate
Work Location: North Chicago, IL 60064
Assignment Duration: 12 Months
Work Schedule: First shift (day shift) Flexible working hours Typical core hours around 9:00 AM to 4:00 PM
Position Summary:
* Work Nature- High-volume, fast-paced, very active workload
* Support document management activities for non-clinical / preclinical safety documents
* Perform formatting, bookmarking, linking, and document organization
* Ensure documents are accurate, well-formatted, and ready for submission
Key Responsibilities:
* Format documents using Microsoft Word
* Perform bookmarking and linking using Adobe tools
* Use internal tools/overlays (training will be provided)
* Manage and organize documents in the electronic submission system (document repository)
* Support preparation of documents for regulatory submissions
* Work on documents across the entire lifecycle:
- Study initiation documents
- Internal communications
- Reports and summaries
- Regulatory submission documents (IND, BLA, etc.)
- * Ensure document quality, consistency, and accuracy
- * Identify issues proactively and communicate them early
- * Work collaboratively with scientists, CROs, and internal teams
- * Handle high volume of documents efficiently * Maintain timelines and deliverables
Qualification & Experience:
* Strong communication skills
* Good attention to detail
* Ability to learn quickly
* Ability to work independently after training
* Strong organizational skills
* Ability to handle high workload and multitask * Proactive mindset, raise issues early * Strong team collaboration skills
* Positive attitude and ability to fit into team culture * Experience in document formatting or document management
* Familiarity with Adobe Acrobat (bookmarking/linking)
* Experience with electronic document systems/repositories
* Exposure to pharma / clinical / regulatory environment
* Knowledge of regulatory submissions (IND, BLA, etc.)
* Administrative or coordination experience
Education:
Bachelor's Degree preferred but not mandatory * Open to candidates without a degree if they have the right skills
* Pharma or regulatory experience, preferred but not required
* Document management or admin experience, helpful but not mandatory
* Open to fresh graduates and candidates with no clinical/regulatory background
* Strong focus on skills and attitude over experience
Education - High school diploma
Chesterfield, MO
Company Overview:
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products BlinkRx and Quick Save remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Responsibilities:- Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
- Provide patient care to accurately support pharma programs and triage to appropriate teams when required
- Strive to meet and exceed structured performance targets.
- Document all call information and data discovery according to operating procedures
- Utilize Knowledge Base materials as a foundation for resolving inquiries
- Maintain confidentiality of patient and proprietary information
- Develop a working knowledge of company related security and privacy practices.
- Participate in continued education on product changes, new features and product launches
- Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
- Bilingual Vietnamese required, with strong command of the English language
- High school diploma or GED required, Bachelor's degree strongly preferred
- Customer service or inbound call center experience required
- Healthcare, pharmacy or other relevant industry experience strongly preferred
- Strong verbal and written communication skills
- Sound technical skills, analytical ability, good judgment, and strong operational focus
- A passion for providing top-notch patient care
- Ability to work with peers in a team effort and cross-functionally
- Strong technical aptitude and ability to learn complex new software
- Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm
- Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm)
- Scheduling flexibility, as your schedule may change over time according to business needs
- Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017
- Medical, dental, and vision insurance plans that fit your needs
- 401(k) retirement plan
- Paid time off, sick time & holidays
- Paid parental/baby bonding leave
- Daily meal stipend for onsite marketplace
- Pre-tax transit benefits and free onsite parking
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
