Vector Security Inc Warrendale Jobs in Usa
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This position is responsible for filling in on an as-needed basis.
Cargo Screeners are responsible for day-to-day air cargo screening functions as outlined by CAS and the Transportation Security Administration Essential Functions Physical inspection of cargo equipment as outlined by the Transportation Security Administration Identify prohibited objects in cargo by use of explosive trace detection, x-ray machines, physical search, and other methodology as outlined by the Transportation Security Administration Preparing required reports, forms, and records as required by CAS and the Transportation Security Administration Physically inspect the x-raying cargo, crates, and other containers as required by the Transportation Security Administration Verifying necessary documentation for transportation of goods as directed by the customer, CAS, or the Transportation Security Administration Prevention of unauthorized materials entering aircraft Carry portable radio if required and routinely communicate with the CAS Supervisor as directed Other duties as required Minimum Qualifications Must be a citizen of the United States Must possess original Birth Certificate or valid U.S.
Passport High School Diploma or G.E.D.
Must be able to pass a 10 year verifiable background check, including criminal, employment, education, and personal references Must possess valid State issued Driver’s License or a valid State Issued I.D.
card Must be able to pass a Security Threat Assessment as administered by the Transportation Security Administration Must be able to pass a Security Background Check as administered by the local airport authority Must be able to pass pre-employment/annual/random drug screenings Must have reliable transportation Must be able to work and interact with the public Must be able to work around the flexibility and changing schedules of the airline industry.
This includes being available to work various shifts throughout the day, afternoon, evening, and overnight as required.
Competencies Must possess strong interpersonal skills (communication with others, problem solving, decision making, assertiveness) Must be able to understand and carry out written and oral instructions in English regarding the proper performance of his or her duties Must be able to successfully complete, with a passing grade, all CAS administered training as outlined by the Transportation Security Administration and the Federal Aviation Administration Must be able to pass a classroom course, written examinations, and On the Job Training based on requirements of the Department of Homeland Security, Transportation Security Administration model examination Must be able to follow all CAS, Transportation Security Administration, and the Federal Aviation Administration Standard Operating Procedures and Policies
Our business competencies are information technology management, asset/inventory program management and configuration management, e-authentication, and information protection/assurance.
Bering Global Solutions provides network and systems administration; enterprise architecture and resource planning; email operations; certification and accreditation; software design, programming, implementation & testing; maintenance of telecommunications and land mobile radio equipment and systems; help desk support; and IT transformation services.
Wage/Salary Range: $21.00/hr.
About this position: Unarmed Security Officer Location – Oklahoma, OK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job.
Other duties may be assigned.
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
Applicants will be notified via phone or email within ten (10) business days of submittal.
Essential Duties & Responsibilities • Provide customer service with a friendly and professional attitude.
• Ability to distinguish between real and counterfeit identification badges with no deficiencies.
• Inspect vehicles with no incidents or complaints reported.
• Identify articles that violate the weapons/contraband policies of the FAA and/or MMAC and make the proper decision to stop and either detain or deny access with no deficiencies.
• Process all employee/vehicle access with no longer than a five-minute wait (dependent on service level).
• Must request immediate supervisor’s advice when confirming whether proper identification has been presented for the processing of temporary vehicle passes and badges.
• Must report all security incidents clearly and concisely to their immediate supervisor, both verbally and written via Form 1600-26.
• Must inform immediate supervisor of any traffic abnormalities (surges or pattern changes) and provide effective solutions.
• Ability to log-on to the Mike Monroney Internet Network to access all security officer systems pertaining to Access functions, Identification Databases, and Security officer Message Boards in order to fulfill security officer requirements.
• Process all customer service complaints with no more than a 5% deficiency versus number of customers handled in a 30-day time period.
Required (Minimum Necessary) Qualifications • Education Requirements: High School Diploma • Level of Experience Requirements: Minimum of two years of experience in facility protection at a level commensurate with the scope of work on this contract.
Knowledge, Skills, Abilities, and Other Characteristics • Ability to use post security equipment (magnetometers, X-rays, CCTV).
Ability to use handcuffs, baton, and firearm at any time while on duty.
Must be trained in an 8-hour block on Smith Detection Systems Program with a minimum score of 70.
• Ability to read post assignments, write reports, and respond to both routine and emergency dispatches/orders.
• Ability to subdue violent or potentially violent, disturbed individuals, or intervene in a crisis situation (e.g., provide emergency First Aid/CPR while waiting for arrival of paramedics or other emergency personnel).
Preferred • Current Federal background investigation and access or ability to obtain.
• Active Federal government security clearance.
Supervisory Responsibilities • This position will not have supervisory responsibilities.
DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.
Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role.
Employees must always maintain a constant state of mental alertness.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Frequent and prolonged walking, standing, sitting, and stooping, up to twelve (12) hours per day, either indoors or outdoors, during daytime or nighttime.
Outdoor posts may require the Officer to withstand extreme heat, humidity, cold, and/or severe weather (e.g., snow, sleet, rain, hail, wind) for up to four hours without shelter.
Many posts have no chair/seating available; thus, the Officer must be able to stand for up to four consecutive hours.
• Ability to remain on post for up to four consecutive hours without eating, drinking, or receiving comfort breaks.
• Ability to maintain a high degree of alertness for up to twelve (12) hours, with the ability to mentally and physically react quickly to a variety of unexpected and dangerous situations.
• Use of senses (sight, hearing, smell, touch) is necessary to discern unusual or dangerous situations.
• Occasional running, sprinting, lifting heavy weights, moving heavy objects, climbing stairs (e.g., in responding to emergencies, ensuring timely and complete facility evacuations, giving pursuit, etc.).
Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role.
Employees must always maintain a constant state of situational awareness.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical Setting: Work may be performed inside and outside the property with exposure to inclement weather and unpredictable crisis situations.
Schedule and Flexibility: This assignment may require the applicant to work any day and any shift.
No guarantee is made for a particular shift or schedule.
Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results.
If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations.
Other Pertinent Work Details: Frequent contact with the general public, law enforcement, and dispatch center, requiring the ability to speak clearly and distinctly and remain calm in stressful situations (e.g., confrontations with angry, distraught, disturbed, or violent persons).
Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
Bering Straits Native Corporation is an equal opportunity employer.
All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
JOB DUTIES/RESPONSIBILITIES Duty 1: Enforce policies and regulations; answer disturbance calls and take charge when situations escalate or physical intervention is required; provide information and direction to patients, visitors, staff, and members of the public; and have positive interpersonal skills Duty 2: Patrol all areas of the BVH facility including garage, parking lots, and surrounding BVHS property.
Duty 3: Respond to all crises related incidents throughout institution.
Duty 4: Complete daily/incident reports for review by Administration and Risk Management in a timely manner.
Gather information needed to bring investigations to a close, conduct any follow-up contacts required to complete the investigation, contact police department or have the victim do so if required; complete report and computer entry by end of shift.
Perform other duties and/or assignments to meet the needs of the department and organization.
Duty 5: Monitor secure and non-secure areas: challenge people in areas without access or proper identification.
Duty 6: React swiftly to emergencies, defend self or others if attacked, deal with disoriented or unruly persons, and work in an environment where blood and body trauma exists.
Physically restrain out of control individuals.
Duty 7: Keep abreast of all BVHS policies and procedures, mandatory education and training programs.
Duty 8: Enforce BVHS smoking policy.
Duty 9: Able to operate firefighting and shortwave radio equipment, and administer CPR/1st Aid.
REQUIRED QUALIFICATIONS Must have a High School Diploma or GED equivalent A valid driver's license is required (if you do not have a valid Ohio driver’s license you must obtain one within 30 days of your residency in the state) and you must also meet BVHS's company fleet policy requirements Ability to read and comprehend complicated material Demonstrate ability to be analytical and communicate well Possesses a positive attitude towards people and enjoys public contact Demonstrates ability to influence others by using courtesy, tact and diplomacy.
Maintains a professional image through positive personal hygiene, grooming and maintaining uniform in good repair.
Must be available to work all shifts, weekends, and holidays The following certifications will be required (and provided by department) within the first 6-12 months of employment: Non-violent crisis intervention certification, cardio-pulmonary resuscitation certification, defibrillation certification Must pass criminal background check and drug screening.
Positive service-oriented interpersonal and communication skills required PREFERRED QUALIFICATIONS 6 months of experience preferred or in a program for associate degree in criminal justice PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in running, walking, lifting, bending, squatting, twisting and climbing stairs.
The associate will be required to stand for eight hours a day on various surfaces (tile, concrete, carpet).
Climb stairs, ramps, or ladders occasionally during shift.
Occasionally bend/twist at waist/knees/neck to perform various duties.
Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks.
Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination.
Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones.
Work in various environments including adverse outdoor conditions such as cold, rain or heat.
Constant mental alertness and attention to detail required while setting priorities and following up on assignments.
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Must respond quickly and calmly to sensitive where individuals may be exhibiting negative or threatening behavior.
They must react swiftly to emergencies, be able to defend self or others if attacked, deal with disoriented or unruly persons, and be able to work in an environment where blood and body trauma exists.
Able to physically restrain out of control individuals.
The individual must be able to lift twenty to fifty pounds and reach work above the shoulders.
The position requires excellent verbal skills to perform daily tasks.
This position is classified 'at risk' for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.)
As a Safety & Security Ops Supervisor at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks As a Safety & Security Ops Supervisor, a typical day will include: Patrol all areas of the property; secure rooms; assist guests with room access.
Conduct emergency response drills, conduct physical hazard/safety inspections, investigations, interviews, and key control audits.
Monitor closed-circuit televisions and alarm systems.
Authorize, monitor, and document access to secured areas.
Assist Owners/guests/associates during emergency situations.
Supervise the Safety & Security associates.
Oversee OSHA & FLS violations to mitigate risks throughout the property.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Safety & Security Ops Supervisor at MVW: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Pay Rate: $19.00/Hour
Responsibilities:
Interacting with employees, guests, and vendors providing directions and assistance.
Protecting employees, guests, and company property.
Enforcing resort policies.
Controlling park access, checking vehicle permits and scanning ID badges for team members, vendors, and contractors.
Patrolling and inspecting assigned areas of the resort for safety hazards, including fire, theft, and vandalism.
Keeping unauthorized personnel out of restricted areas.
Greeting and screening those entering through metal detection and checking bags for prohibited items.
Rapidly responding to active alarms, first aid, and other emergency situations.
Patrolling ride queue lines, removing line jumpers to ensure an efficient boarding process.
Writing detailed reports of damage, incident logs, and security records.
Escorting guests and team members as needed for assistance and protection.
Qualifications:
Positive attitude and a smile.
Must be 18 years or older.
Able to lift and/or carry moderately heavy loads.
Physical qualifications to stand, walk, stoop, bend, and reach throughout your shift.
Above average verbal and written communication skills.
Must be able to read and understand English.
Previous Law Enforcement, Public Safety, or Security related experience is preferred.
Able to work a flexible schedule, including nights, weekends, and holidays.
The Public Safety Security & Loss Prevention Internship Program offers students and aspiring professionals hands-on experience in security operations, guest safety, and asset protection within a dynamic environment. Interns will work alongside seasoned professionals to develop practical skills in surveillance, incident response, and theft prevention while gaining insight into the operational aspects of a large-scale facility.
Responsibilities:
- Consistent attendance and adherence to the posted schedule is a job requirement. Includes attendance of Park Discovery training, Security department training, and Security in-service training.
- Must meet all Human Resources requirements for internship program, including attendance of intern events/meetings.
- Maintain Park grooming and appearance standards in accordance with policies set forth by the Human Resources department. Maintain department uniform guidelines in accordance with policies set forth by the Security department.
- Interact with guests, team members, and Park management on a daily basis. Work with a diverse team and cooperate with all team members and Park management.
- Communicate effectively with guests – able to answer basic questions and give directions. Proactively approach guests to offer assistance, recommendations, and conversation.
- Communicate effectively with team members and Park management – able to relay information or respond to inquiries in person, by phone, and by portable radio.
- Complete all required Six Flags Public Safety - Security certification tests.
- Work fixed positions designed to monitor guest entry and exiting:
- Properly and consistently screen all guests via metal detection and according to department policy. Includes enforcement of prohibited items, guest behavior, and dress code policies.
- Work efficiently to screen guests in order to minimize the wait time to enter the Park.
- Work fixed positions designed to monitor team member and visitor entry/exit (backstage gates):
- Validate team member entry by checking Park issued ID cards and vehicle stickers.
- Validate visitor entry by following established clearance procedures and coordinating visitor appointments with Park management.
- Work patrol positions designed to respond to security-related incidents, emergencies, and calls for assistance:
- Assist guests with problem-solving and Park policy interpretation.
- Monitor and enforce adherence to Park policies, specifically related to guest code of conduct and ride safety.
- Rapidly respond to emergencies or calls for assistance according to department policy and/or at the direction of department management.
- Work toll and mobile positions designed to monitor the guest parking lot and toll lanes:
- Operate hand-held electronic device to scan passes for parking.
- Operate touch-screen point of sale (POS) system for credit/debit card transactions.
- Monitor and control access to preferred/membership parking area.
- Direct inbound/outbound vehicle traffic safely by using proper/visible hand signals and traffic control devices (i.e. cones, directional signs, etc.).
- Monitor overall traffic flow and parking lot capacity. Adjust traffic flow as needed or directed.
- Work positions designed to assist Lost Services:
- Monitor lost children brought to the post until they are reunited with parent/guardian.
- Assist parents/guardians searching for lost children and keep accurate record of all children reported lost.
- Properly handle lost items, including valuables and currency that are turned into Lost & Found and/or Security.
- Enter lost item reports into web-based lost and found tracking database (Chargerback System). Update reports as needed.
- Work fixed position designed to support and administer overall Security operation:
- Answer and screen incoming phone calls. Transfer calls and take/deliver accurate phone messages.
- Monitor all Security and Park radio traffic. Answer radio calls and provide appropriate responses. Includes dispatching and coordinating response to security-related calls for service, emergencies, and requests for assistance.
- Broadcast information, alerts, and/or messages over all Park radio channels as directed.
- Create and track calls for service in computer dispatch system. Accurately account for active calls for service, officer assignments, and officer locations at all times.
- Monitor Park alarm system, surveillance systems, and weather tracking/alert system.
- Work alongside the Loss Prevention Investigators:
- Monitor surveillance systems.
- Gain an understanding of fixed and mobile surveillance efforts, including CCTV installation and maintenance.
- Collect information from fixed surveillance, overt and covert camera systems, undercover operatives, secret shoppers, and field agents to assist in employee investigative interviews.
- Assist or facilitate investigations and investigative interviews of employees who have been shown to be involved in impropriety.
- Work with Loss Prevention Undercover Agents:
- Conduct shoplifting surveillance and shoplifter detention.
- Observe scalping activity and evasion cases.
- Conduct sting operations, electronic surveillance and preventative measures against theft.
- Create and maintain a detailed shoplifting log
- Complete departmental reports and/or required paperwork according to department policy. This includes completing reports and paperwork in an understandable, professional, and timely fashion.
- Keep all information and documents confidential.
- Use and operate all Park equipment safely and correctly.
- Assist with Park and post cleaning as needed or directed. Maintain a neat and organized work location at all times.
- Maintain all job duties and responsibilities in outdoor weather conditions – regularly exposed to direct sunlight, wet/humid conditions, extreme cold, and extreme heat for extended periods of time.
- Maintain all job duties and responsibilities independently with minimal direct supervision.
- Adhere to all Park labor policies pertaining to breaks taken, length of shift, and types of work performed. Accurately record all shift and break times by using Park’s labor tracking system
- 18 years of age or older. Applicants must possess a valid Driver’s License. Applicants enrolled in an associate’s or bachelor’s level criminal justice or related program.
- Must be able to stand and/or walk up to 8 hours at a time and as many as 12 hours a day. This includes standing at a fixed position for extended periods of time.
- Must be capable of working in all outdoor weather conditions – regularly exposed to direct sunlight, wet/humid conditions, extreme cold, and extreme heat for extended periods of time.
- Must be able to lift up to and including 25 lbs. consistently.
- Must have strong verbal and written communication skills. Must be able to speak, understand, read, and write in English language.
- Must be able to listen/monitor radio communication by earpiece while simultaneously communicating to guests and team members in their presence.
- Must be comfortable using a computer and be capable of learning to use applications designed to monitor access control and complete incident reports.
- Must be able to work around a metal detector and complete guest and team member screening according to department policy and with department-provided equipment.
- Must be “safety-conscious” and aware of surroundings while on duty. Job positions include moving in/out of raised guard houses, working around metal detection equipment, directing vehicle traffic as well as working in close proximity of moving vehicles, and working in large crowds.
- Must be willing to practice general housekeeping and maintain the cleanliness of assigned job position.
- Must possess strong work ethic, the ability to multi-task, and be able to handle moderate levels of stress.
- Must be able to work with others and as a contributing part of a team / the department.
- Must be self-motivated, possess an enthusiastic attitude, and conduct themselves in a professional manner at all times. This includes times and/or positions where job duties must be completed independently with minimal direct supervision.
CNI's Site Security Officers are responsible for protective service work such as guarding buildings and property, protecting equipment and material, and controlling access to installations by employees and visitors.
*This position is offering a sign on and referral bonus after successful completion of 90 calendar days with no write ups*
Responsibilities- Interact and escort individuals as required, including members of the public and government personnel.
- Professionally meet, greet, and engage with employees, VIPs, and visitors to ensure a positive and secure environment.
- Maintain composure, poise, and self-control in high-stress or dynamic situations.
- Prepare clear, concise, accurate, and detailed written reports in English.
- Perform additional duties as assigned to support operational needs.
- Other duties as assigned
- Minimum of 3 years security experience.
- Read, speak, understand, and apply printed rules, detailed orders, instructions, and training materials in English.
- Must be at least 21 years of age.
- Minimum High School Diploma or GED.
- Must possess and maintain a valid state driver's license.
- Must pass the required medical.
- Must speak, read, write, and understand the English language, apply written rules, detailed orders, instructions, and training material.
- Have no record or history of illegal drug use, sale, possession, or manufacture during the previous five years.
- Have no felony convictions and no convictions that reflect on the individual's reliability including those crimes classified under the Lautenberg Act.
- Pass Government mandated medical and physical standards of 10 CFR Part 1046 Medical, Physical Readiness, Training, and Access Authorization Standards for Protective Force Personnel.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Associate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.
We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the Tampa, FL. (Crosstown) Campus. Relocation assistance is not available for this position.
What you'll do:
- Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific regulatory/business needs as directed by policies and procedures.
- Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Life Regulatory team employees ask specific questions, often scripted, as needed to complete regulatory requirements and document relevant information.
- Assesses member financial situation and goals. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
- Develops and communicates appropriate life insurance strategies based on individual member needs. Provides basic protection advice and strategies. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
- Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
- Motivates member to take action on recommendation(s) and resolves objections using basic sales techniques and developing persuasion skills. Implements recommendation(s).
- Monitors legislative initiatives that may impact economy, society, and personal financial situation.
- Educates membership on implications of economic, industry trends, and tax law changes, as well as USAA's products and services.
- May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
Work Hours:
- Monday – Friday / 7:30am – 8:00pm (Central)
- An 8 hour shift will fall within these hours
- This role is required to be in office, with potential hybrid opportunity after 6 months.
What you have:
- High School diploma or GED
- Required maintenance of Life/Health license and/or acquisition within 90 days
- Required annual completion of AHIP and Broker/Carrier appointments when applicable.
- Up to 1 year of financial industry and/or life sales experience
- Experience delivering frequent written and oral communication
- Experience acquiring and applying new concepts and information
- Experience processing and analyzing information
- Experience fulfilling requests and meeting deadlines
- Experience resolving conflict and negotiating
- Experience multi-tasking in an operating systems environment
- Experience participating in a team environment
- Successful completion of a job-related assessment may be required
What sets you apart:
- Active Group 1 Life and Health license
- 1+ yrs experience working in Sales with life insurance or financial services products
- 1+ yrs experience working in a call center environment
- CLU® - Chartered Life Underwriter or comparable designation
- US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $45,470 - $76,730.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Mid-Level Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.
We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus . Relocation assistance is not available for this position.
What you'll do:
Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.
Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.
Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.
Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.
Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.
Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).
Monitors legislative initiatives that may impact economy, society, and personal financial situation.
Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's
products and services.
May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
Serves as a resource to less experienced team members on escalated issues of a routine nature.
Guides and influences less experienced team members.
Work Hours:
Monday – Friday / 7:30am – 7:00pm (Central)
An 8 hour shift will fall within these hours
This role is required to be in office, with potential hybrid opportunity after 6 months.
What you have:
High School diploma or GED
Required maintenance of Life/Health license
Required annual completion of AHIP and Broker/Carrier appointments when applicable.
2 years of financial industry and/or life sales experience
Experience delivering frequent written and oral communication
Experience acquiring and applying new concepts and information
Experience processing and analyzing information
Experience fulfilling requests and meeting deadlines
Experience resolving conflict and negotiating
Experience multi-tasking in an operating systems environment
Experience participating in or leading teams
Successful completion of a job-related assessment may be required
What sets you apart:
4+ years experience working in Sales with life insurance
1+ years experience working in a call center environment
CLU® - Chartered Life Underwriter or comparable designation
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $62,470.00 - $108,680.00.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Associate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.
We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus. Relocation assistance is not available for this position.
What you'll do:
Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific regulatory/business needs as directed by policies and procedures.
Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Life Regulatory team employees ask specific questions, often scripted, as needed to complete regulatory requirements and document relevant information.
Assesses member financial situation and goals. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
Develops and communicates appropriate life insurance strategies based on individual member needs. Provides basic protection advice and strategies. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
Motivates member to take action on recommendation(s) and resolves objections using basic sales techniques and developing persuasion skills. Implements recommendation(s).
Monitors legislative initiatives that may impact economy, society, and personal financial situation.
Educates membership on implications of economic, industry trends, and tax law changes, as well as USAA's products and services.
May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
Work Hours:
Monday – Friday / 7:30am – 8:00pm (Central)
An 8 hour shift will fall within these hours
This role is required to be in office, with potential hybrid opportunity after 6 months.
What you have:
High School diploma or GED
Required maintenance of Life/Health license and/or acquisition within 90 days
Required annual completion of AHIP and Broker/Carrier appointments when applicable.
Up to 1 year of financial industry and/or life sales experience
Experience delivering frequent written and oral communication
Experience acquiring and applying new concepts and information
Experience processing and analyzing information
Experience fulfilling requests and meeting deadlines
Experience resolving conflict and negotiating
Experience multi-tasking in an operating systems environment
Experience participating in a team environment
Successful completion of a job-related assessment may be required
What sets you apart:
Active Group 1 Life and Health license
1+ yrs experience working in Sales with life insurance or financial services products
1+ yrs experience working in a call center environment
CLU® - Chartered Life Underwriter or comparable designation
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $45,470.00 - $79,110.00.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
