Vantage Point Solutions Jobs in Usa
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Who We Are
Singlewire Software is the developer of Visitor Aware and InformaCast, leading visitor management and emergency notification platforms. Our software is used by more than 6,000 organizations around the world, including leaders in education, healthcare, manufacturing and other fields. We strive to keep people safe and informed, everywhere, every time.
The Opportunity
We have an exciting opportunity for a highly skilled Wireless Solutions Engineer to serve as the primary technical authority for wireless hardware, network design, deployment, and support of our new wearable panic button and alerting solutions leveraging Bluetooth Low Energy (BLE) and LoRaWAN technologies. This customer-facing role combines deep technical expertise with strong engagement across engineering, sales, partners, and customers ensuring that all deployed systems meet performance, reliability, and scalable standards. This position is located in Madison, WI.
Key Responsibilities:
- Provide pre and post sales technical support, including RF predictive modeling and solution design and serve as an escalation point for complex technical issues.
- Help develop scalable installation models, develop and maintain acceptance procedures.
- Analyze and diagnose RF (Radio Frequency) interference, power consumption, and connectivity issues.
- Develop training materials and conduct sessions for partners and customers.
- Evaluate, test, and validate wireless hardware, sensors, and gateways.
- Serve as the escalation point for complex technical deployment and performance issues.
Required Qualifications:
- Bachelor's degree in Electrical Engineering, Wireless Communications, related field or equivalent experience.
- Minimum 3 years of experience in wireless network design, RF engineering, or IoT deployment.
- Demonstrated success supporting customer-facing technical roles.
- Deep expertise in BLE and LoRaWAN protocols.
- Proficiency with RF design tools such as Hamina Planner, Ekahau, or iBwave.
- Ability to travel approximately 25% of the time.
Preferred Qualifications:
- Certifications:
- Hamina Certified Wireless Architect (HCWA)
- Certified Wireless Network Administrator (CWNA)
- Certified Wireless Design Professional (CWDP)
- LoRaWAN Professional Certification
- Experience supporting large-scale IoT or wearable panic button deployments.
- Prior partner enablement or channel support experience.
- Strong analytical and problem-solving abilities.
- Excellent written and verbal communication skills.
- Ability to translate technical concepts into operational procedures.
- Strong organizational and project management skills.
- Ability to work independently and in cross-functional teams.
About ConnectUs
ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.
Role Overview
The Account Manager – Customer Growth & Retention plays a dual role:
- Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
- Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.
This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.
Key Responsibilities Account Management & Customer Success
- Serve as the primary point of contact for assigned customers following initial onboarding.
- Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
- Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
- Monitor service performance, SLAs, and client satisfaction to ensure continued success.
Account Growth & Upselling
- Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
- Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
- Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
- Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.
Dormant Account Re-Engagement
- Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
- Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
- Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
- Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.
Service Delivery & Issue Resolution
- Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
- Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
- Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.
Reporting & Insights
- Provide regular reports on account activity, growth opportunities, and re-engagement progress.
- Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
- Deliver insights that help customers reduce costs and optimize device operations.
Key Traits
- Proven ability to build trust and grow relationships with existing customers.
- Strong sense of ownership, accountability, and results orientation.
- Excellent communication and listening skills with a proactive approach.
- Comfort with outbound outreach and re-engagement activities.
- Organized, data-driven, and adept at using CRM tools.
- Passionate about helping customers succeed while achieving measurable revenue impact.
Performance Metrics
- Revenue growth from existing accounts
- Number of dormant accounts reactivated
- Upsell and cross-sell conversion rates
- Customer satisfaction (NPS, QBR feedback)
- Responsiveness and retention rate
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Amit, at 224 507 1290 Title: IT Solution Architect (Financial Systems)
- Remote Location: Remote (Candidates local to Corning, NY and Charlotte, NC are preferred.
Open to candidates in other locations; candidates must be willing to work EST time zone) Duration: 12 Months with possibility of extension based on demand.
Schedule: Full-time, M-F, 8 AM
- 5 PM.
Some potential flexibility may be required for after-hours work, as needed.
Travel
- up to 25% for travel to Corning, NY.
Estimated as one week per month based on project need.
Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered Position Summary The IT Solution Architect for Supply Chain and Finance is responsible for designing, developing, and guiding the implementation of enterprise technology solutions that support client's financial and supply chain processes.
This role collaborates closely with business stakeholders and cross-functional IT teams to ensure systems are scalable, secure, and aligned with organizational strategy.
The architect enables operational excellence by shaping solution roadmaps, ensuring platform integrity, and driving continuous improvement across finance and supply chain applications.
Key Responsibilities Solution Architecture and Design Develop end-to-end architectural designs for finance and supply chain systems in alignment with business objectives.
Assess existing application landscapes and recommend improvements, modernization opportunities, and integration strategies.
Ensure solutions comply with security, data governance, and enterprise architecture standards.
Business Partnership and Collaboration Engage with Finance, Supply Chain, and IT partners to understand business needs and translate them into technical requirements.
Participate in recurring strategic and operational touchpoints, including cFIN review sessions and architecture-focused team meetings.
Provide subject matter guidance on financial systems such as OneStream and other platforms influencing client's digital finance ecosystem.
Technical Leadership and Support Serve as the technical lead for solution implementations, enhancements, and integrations across finance and supply chain domains.
Address escalated issues, provide root-cause analysis, and ensure long-term stability of assigned applications.
Partner with engineering and operations teams to ensure solution resilience, performance, and sustainability.
Governance, Standards and Documentation Contribute to the development of architecture standards, design patterns, and best practices.
Maintain accurate architectural documentation, including roadmaps, diagrams, functional specifications, and integration models.
Continuous Improvement and Innovation Evaluate emerging technologies and recommend opportunities to enhance process efficiency, automation, and system capabilities.
Support modernization initiatives that strengthen client's digital transformation objectives in the finance and supply chain organizations.
Required Qualifications
- Education and Experience Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (minimum required).
5 years of experience as a Solution Architect with financial systems.
Proven experience architecting solutions in enterprise finance and/or supply chain environments.
Deep knowledge of financial systems (e.g., OneStream, SAP cFIN (Central Finance), or similar platforms).
Familiarity with SAP finance and supply chain modules.
Strong understanding of systems integration, data flows, and enterprise application ecosystems.
Ability to translate complex technical concepts into clear business language.
Key Competencies Strategic Thinking Ability to design future-focused, scalable solutions.
Technical Expertise Strong architecture and platform skills across finance and supply chain.
Communication and Influence Effectively collaborates with technical and non-technical stakeholders.
Problem Solving Skilled at diagnosing complex issues and proposing durable solutions.
Execution Ability to manage multiple priorities and deliver high-quality outcomes.
Preferred Qualifications Experience working in a global, matrixed organization.
Understanding of data governance, security protocols, and architecture frameworks.
Demonstrated ability to lead collaborative solution workshops and stakeholder discussions.
Interview Process: Two rounds.
First round phone screen with direct manager.
Second round video panel interview, including technical review.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
SAP cFIN, OneStream
Remote working/work at home options are available for this role.
A career in IBM Consulting is built on long‑term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long‑term career development while valuing your unique skills and experiences.
Your role and responsibilities
Currently, we are looking for a Senior Oracle Cloud Financials Solution Architect to join our team. This is a key role playing an integral part in our growing Oracle ERP practice. This is a full‑time position that can sit anywhere in the United States. Must be willing to travel to support clients onsite as needed.
The ideal candidate will have operated in a senior Architect capacity previously, is someone who can anticipate needs and take action to drive deliverables for continued project success. This position needs a leader who will not only architect solutions on implementations but also be part of a senior task force to help the practice grow. This includes maximizing sales opportunities by architecting and acting as the lead in creating Proposals, presenting and implementing Oracle ERP Cloud solutions to potential customers. The individual should be able to play multiple roles, be able to work in a very fast‑paced, enriching environment and is looking for a career rather than just a job.
What You’ll Do:
The Solution Architect is responsible for the overall solution identification and architectural design for assigned projects and initiatives. Key responsibilities of the role are as follows:
- Support client engagements to provide subject matter expertise in Oracle Cloud Financials implementations.
- Assume accountability for the solution design and the successful implementation of the full solution for on Oracle Cloud ERP Projects. May include hands‑on development, design, prototyping and/or other efforts required to keep the project on a successful track.
- Ensure that the proposed solution meets the client’s requirements, is architecturally complete, and all architectural risks are quantified within their assigned area.
- Ensures that the solution aligns with and utilizes the portfolio offerings that result in profitable revenue growth.
- Work with client stakeholders to evaluate the solution requirements and supports the management and traceability of requirements during the engagement
- Review Customer’s current process and the requirement and design customer specific solutions based on industry specific best practices
- Act as a technical interface to the client and assumes a proactive role for developing business opportunities.
- Lead implementation team in the execution of testing cycles including ensuring the completeness in the development of testing scenarios, test cases and test scripts.
- Implements quality solutions that meet the requirements and advises clients on AST offerings, strategy, designs, implementation approaches and alternatives / tradeoffs.
- Work with Project Manager and provide input to the project plan and work breakdown structure and assist in managing timelines and milestones to ensure timely completion of all deliverables
- Identify opportunities for new or follow‑on business and assists in creating change orders.
- Provide thought leadership to the growth of the Practice
- Participate in strategic planning activities and business case development.
- Participate in strategy presentations to clients including features, implementation approach, technical requirements, impacts, and benefits.
- Perform responsibilities including solution proposal management, solution design, solution review, risk analysis, proposal preparation and client presentations.
- Provide technical oversight for technical estimates created with standards tools, portfolio Work Breakdown Structures, statements of work and industry standard estimating techniques.
- Assumes a proactive role for developing business opportunities. Assists in presales cycles by creating architectural demo’s, effort estimates and proposal development.
- Maintains knowledge of technologies, industry trends, standards and design techniques.
Required technical and professional expertise
- 10+ years ERP implementation experience
- Played a Senior Solution Architect role on a minimum of 2 full lifecycle Oracle Cloud implementation projects in the USA
- Public Sector domain (city/state/local/county government) experience considered an asset
- Knowledge and experience in GASB Accounting and Reporting, Encumbrance Accounting, Fund Accounting, Projects and Grants Accounting and Management
- Hands‑on technologist with strong background in designing and building modular, scalable, testable enterprise systems in in Oracle Cloud Financials
- Ideal to have project exposure to other Cloud module areas such as: Supply Chain and HCM Applications
- Ability to work in a fast‑paced environment with a diverse group of people
- Capability to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed
- Excellent verbal and written communication skills, including ability to communicate clearly and concisely to all audiences of all levels, spanning from technical peers to executive management
- Organized and detailed oriented
- Ability to fully utilize Microsoft Office (Word, Excel, PowerPoint)
- Ability to adapt to new projects quickly with a can‑do, jump‑right‑in attitude
- Ability to work on multiple projects concurrently
- 4‑year Bachelor degree (or equivalent experience)
IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Duration: 6 months with potential for extension/conversion
Location: 100% Remote
ServiceNow ITSM Pro and ITOM Technical Solution Architect
We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.
Credentials: Required
* ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM
Nice to have:
* ITIL Foundation Certificate in IT Service Management
* ITIL Intermediate Certificate in Service Design
* ITIL Intermediate Certificate in Service Transition
Required Experience:
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5+ years of work experience designing systems/applications architecture on progressively complex IT projects.
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Key Responsibilities:
1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform
2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions
3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills
4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro
5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM
6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills
7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration
8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions
Hands-on Experience:
* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform
* Experience with ServiceNow configuration and customization
* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)
* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* Experience with IT architecture and design principles
* Experience with scripting languages (JavaScript, etc.)
* Experience with data modeling and database design
Technical Expertise:
* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)
* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)
* ITSM and ITOM processes and best practices (ITIL, etc.)
* ServiceNow configuration and customization
* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* IT architecture and design principles
* Scripting languages (JavaScript, etc.)
* Data modeling and database design
Leadership and Collaboration:
* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions
* Collaborate with cross-functional teams to resolve technical issues and implement solutions
* Provide technical guidance and mentorship to junior architects and implementation team members
* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
- Role: QE Solution Architect
- Skills: GHCP (GitHub Copilot), Azure OpenAI, AI-based test generation
- Experience: 14 + Years.
- Location: Houston TX.
Role Summary
We are seeking an AI-Driven Quality Engineering (QE) Solution Architect to lead the design and rollout of next‑generation, AI-enabled QE solutions powered by platforms such as GitHub Copilot (GHCP), Azure OpenAI, and intelligent automation toolchains. This role will drive RFP/proposal solutioning, lead strategic AI pilots, and deliver tangible quality, velocity, and cost benefits that accelerate client adoption of AI across the account. The architect will work closely with Sales, Delivery, DevOps, and Enterprise Architecture to position differentiated, automation-first QE solutions and enable account mining.
Key Responsibilities:
1. AI-Enabled QE Solutioning (Primary Charter)
- Architect AI-first QE solutions leveraging GHCP, Generative AI, ML-based defect prediction, autonomous test generation, and intelligent test data creation.
- Define AI use cases across the entire QE lifecycle—test design automation, risk-based optimization, impact analytics, and continuous validation.
- Build reusable AI accelerators, prompts, copilots, templates, and solution kits to differentiate QE offerings.
- Evaluate and recommend best-fit AI/QE platforms for client ecosystems including GHCP, Azure OpenAI, Selenium, Playwright, Tricentis, Katalon, and cloud-native DevOps stacks.
- Establish governance for responsible AI usage in QE.
2. Strategic Projects, Pilots & Account Mining
- Lead AI pilots and proof-of-value (PoV) initiatives to demonstrate measurable impact—cycle time reduction, automation uplift, defect leakage reduction, and cost efficiency.
- Drive cross-account AI adoption by identifying areas for modernization, automation, and AI-led productivity improvements.
- Shape new opportunities within accounts through strategic programs, capability showcases, and client workshops.
- Develop account-specific AI roadmaps, maturity models, and transformation charters.
3. Solutioning & Pre-Sales Leadership
- Own QE solutioning for RFPs, RFIs, and proposals, including estimation, delivery models, staffing, and differentiators.
- Create compelling value narratives highlighting AI-enabled acceleration, automation efficiency, and quality cost reduction.
- Represent QE in orals, client demos, and AI capability walk-throughs.
- Build scalable solution blueprints that integrate functional, automation, performance, security, data, and AI-driven validation.
4. Quality Engineering Leadership
- Provide architectural direction across Functional QA, UI/API automation, Performance, Security, and AI-led QE.
- Recommend enterprise-grade QE toolchains optimized for ERP, CRM, API-led, and cloud-native digital ecosystems.
- Drive QE modernization by introducing self-healing automation, autonomous test generation, shift-left testing, and DevOps‑integrated quality gates.
5. Collaboration, Governance & Delivery Alignment
- Work with Delivery, DevOps, Engineering, and Enterprise Architecture to ensure solution feasibility and adoption.
- Ensure seamless transition from solution to delivery including guardrails, scope clarity, and quality governance.
- Align solutions with organizational cost models, margin expectations, and client value realization frameworks.
Required Skills & Experience
- 12–15 years in QE; 3+ years in QE Architecture, AI-led QE, Solutioning, or Pre-Sales.
- Strong expertise with GHCP (GitHub Copilot), Azure OpenAI, AI-based test generation, and enterprise automation frameworks.
- Demonstrated experience leading client-facing AI pilots/PoVs.
- Ability to create high-quality proposal content—estimates, assumptions, solution writeups, value metrics.
- Excellent communication, storytelling, and stakeholder influence skills.
- Experience working with bid teams and large transformation programs.
Preferred Skills / Certifications
- Experience with AI/QE in ERP (SAP/Oracle/NetSuite), CRM, MuleSoft/API-led integrations, and cloud modernization programs.
- exposure to performance engineering, application security, and DevOps pipelines.
- Certifications: ISTQB, Agile, AWS/Azure, DevOps, GitHub, or AI certifications.
Job Description: SAP GTS Functional Analyst/ Solution Architect
Austin, TX-Hybrid
Key Responsibilities:
- Analyze business requirements, convert requirements to functional and technical specifications, design cross functional solutions to meet complex business requirements and participate in new technology evaluations
- Perform and document software application configuration and/or coding, prepare and execute testing (unit, integration, performance, acceptance) and data conversions using standard tools and follow established processes and guidelines.
Functional Knowledge
- Demonstrate conceptual and practical expertise in own discipline and basic knowledge of related disciplines
- Business Expertise
- Has knowledge of best practices and how one area integrates with others.
Problem Solving
- Solve complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
- Interpersonal Skills
- Explain difficult or sensitive information and work to build consensus
Education and Experience
Must Have
- 6-8 years SAP configuration experience in Sales and Distribution (SD) and Global trade services (GTS) minimum, including 2-3 full life cycle implementations
- Experience with the design of enhancements and continuous improvement projects involving Global trade services (GTS) – Compliance Management (Sanctioned Party Lists, Embargo, Legal Control) and Customs Management and integration points with SAP ERP.
- Solid knowledge of Global trade services (GTS) customs Declaration document and associated forms like commercial invoice.
- Experience using US Automated export system (AES) filing using Global trade services (GTS) and filing through Broker Interface.
- Experience to perform configuration and enhancements in Sales and distribution (SD) Billing, Pricing and billing copy control in SAP ECC.
- Knowledge in all areas of the Order to Cash process: sales order configuration, pricing, delivery processing and warehouse management.
- Experience promoting changes to Production and associated methodology, including writing and executing test plans
- Analytical team player, able to learn quickly, can prioritize and multi-task
- Strong English verbal and written skills
- Strong organizational skills and eagerness to drive deliverables to closure
- Self-starter and proactive, including managing deliverables, able to work independently, understanding timelines and deadlines with minimal guidance
- Ability to present & articulate functional solutions.
Mohd Abid Rafie
Next Level Business Services, Inc.
E-mail:
This is a 18+months contract opportunity with long-term potential and is located in Chicago IL / Addison TX / Charlotte NC (Hybrid).
Please review the job description below and contact me ASAP if you are interested.
Job ID:26-08859 Pay Range: $75
- $78/hour.
Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: Define an architectural vision and solution architecture that aligns with business strategy, enterprise architecture principles, and technology platform choices.
Articulate the solution intent and operating environment, identify primary systems/subsystems and their interfaces, and define non-functional requirements.
Ensure solutions are fit for purpose by collaborating with stakeholders and vendors, while assessing the impact of strategic design decisions.
Work closely with both business and technology teams to shape the solution intent and architectural vision.
Rapidly develop high-level architecture designs, refining details as business requirements evolve; ensure designs are modular, flexible, and adaptable.
Apply best practices, templates, and documentation standards to produce architectural designs.
Partner with Product Managers/Owners to plan and prioritize technology-focused backlog items for the architecture runway.
Provide clarity to development teams on architectural aspects, offering solution options to overcome impediments.
Conduct design reviews to confirm all non-functional requirements are met (e.g., security, performance, scalability, usability, reliability).
Key Requirements and Technology Experience: Key Skills; Solution Architecture, Commercial Banking, Payments, Microservices, Cloud Architecture 10+ years’ experience in Banking/Financial Services technology.
Strong Commercial Banking domain knowledge in Corporate Payments, Commercial Card, Corporate Channels, Accounting Services, and Liquidity Management.
Solid understanding of SDLC methodologies (Waterfall and Agile).
Strong business partner engagement and coordination skills.
Excellent verbal and written communication skills for both technical and non-technical audiences.
Analytical thinking, attention to detail, problem-solving, and innovative mindset.
Ability to translate complex concepts into multiple architectural views for different audiences.
Broad IT knowledge, including financial software, middleware, and databases.
Skilled at interpreting business needs and applying innovative technology solutions.
Ability to drive shared service strategies and foster a performance culture.
Commitment to continuous improvement of products, processes, and tools.
Expertise in API design, microservices, and integration platforms.
Experience with cloud platforms (AWS, Azure, GCP).
Familiarity with DevOps, CI/CD pipelines, and containerization (Docker, Kubernetes).
Strong understanding of application architecture in modern development languages, including Java, .NET (C#), Python, and JavaScript/TypeScript frameworks (e.g., Angular, React).
Our client is a leading Banking and Financial Industry, and we are currently interviewing to fill this and other similar contract positions.
If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc.
provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.
Summary of Position
The AI SolutionsSpecialistis responsible forpartnering with business and technology stakeholders to design, integrate, and deliver AIpowered conversational agents and workflow automation solutions across the enterprise. This roleleads tothe technical implementation of AI platforms and agent development tools, ensuring secure, scalable, and compliant solutions that drive productivity and business value.Deep coding expertise is notrequired. However, the candidate must understand modern technology stacks, AI concepts, and system integration terminology.The ideal candidate will thrive inan evolving,fast-changingenvironment,where AI capabilities and standards continue to mature.Essential Duties and Responsibilities
- Work closely with business stakeholders toidentifyautomation opportunities.
- Lead the technical set up and integration ofconversational AI platform & agent development studiowithin the enterprise environment.- copilot agents preferred, deploying across enterprise not for personal use.
- Analyze business processes, data flows, and system architectures to support AI solution design.
- Support configuration and deployment of AI-powered agents,applications,and workflows.
- Design,build,and customize AI agents to automate workflows and improve productivity.
- Utilizedata platforms such asMicrosoft Fabric, Snowflake, Databricks, AWSfor data orchestration, governance, and compliance.
- Ensure seamless interoperabilityof agentsacrossMicrosoft and other enterprise applications asrequired.
- Evaluateand implement secure API integrationswith enterprise systems using APIsandconnectors to enable data exchange and workflow automation.
- Apply best practices for data security, identity management, and compliance with organizational and regulatory standards.
- Apply analytical judgment to assess feasibility, scalability, data readiness, and risks of AI use cases.
- Collaborate withcybersecurityand product teams to build robust AI solutions
- Test new AI agent enhancements, integrations, and fixes prior to release to ensure quality and expected behavior.
- Track and analyze performance metrics, including response quality, speed, reliability, andcost-effectivenessof AI agents and automated workflows.
- ContinuouslyoptimizeAI solutions based on performance data, user feedback, and evolving business needs.
- Document requirements, solution designs, architecture diagrams, and integration approaches in a clear and concise manner.
- Contribute to internal standards, reusable patterns, and best practices for AI agent and automation development.
- Support knowledge sharing and enablement across technical and business teams.
Qualifications Expected for Position
- Bachelor's degree in computer science, Information Systems, Engineering, Data Science, or a related fieldor equivalent combination of education and relevant professional experience.
- Advanced certifications or coursework in cloud platforms, data engineering, or AI/ML preferred.
- 3+years of experience in solution architecture, systems integration, automation engineering, or applied AI roles.
- 1+ year demonstrated ability to design, build, and deployAI-poweredagents, workflows, or conversational applications.
- Proven experience working directly with business stakeholders to translate operational needs into scalable technical solutions.
- Hands-on experience implementing enterprise automation or conversational AI solutions across multiple departments or use cases.
- Experienceoperatingin regulated orsecurity-consciousenvironments, supporting compliance and governance requirements.
- Strong experience designing and implementing enterprise system integrations using APIs, connectors, and automation frameworks.
- Experience working with modern data platforms (e.g.,Microsoft Fabric, Snowflake, Databricks, AWS) to support data orchestration, access control, and compliance.
- Solid understanding of identity management, access controls, and data security best practices.
- Ability to assess AI solution feasibility, including data readiness, scalability, performance, and cost considerations.
- Strong analytical andproblem-solvingskills with the ability to apply sound judgment to ambiguous or emerging AI use cases.
- Excellent written and verbal communication skills, with the ability to explain technical concepts to nontechnical audiences.
The base salary range for this position is$130,000 - $140,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.
We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why join Teladoc Health?
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Overview:
As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.
You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.
Responsibilities include but not limited to:
Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.
Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.
Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.
Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.
Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.
Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.
Cross functional understanding of how their work integrates with other business workstreams and initiatives.
Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.
Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.
Participates in governance meetings and communicates technical and business product status and progress with senior leaders.
Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.
Engages in product discovery efforts to identify strategic opportunities.
Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.
Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value
Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.
Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.
Qualifications:
Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.
Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
Ability to influence teams to deliver great customer experience without direct authority.
Working knowledge of Product Management practices.
Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.
Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.
Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.
Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.
Preferred Qualifications:
Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.
Proven track record working in an agile environment while delivering results based on effective prioritization.
Experience with stakeholder management and collaboration.
Ability to quickly learn new domains and adapt to changing business needs.
Knowledge of product and project and portfolio management best practices.
Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.
Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.
Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.
Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$84,000.00 - $155,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
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Remote working/work at home options are available for this role.