Contract Employee Relations Investigator

Location Requirements:

• Day 1 onsite in Lake Forest, IL to pick up equipment
• First 1–2 weeks onsite in Lake Forest
• After initial onboarding period, flexible onsite schedule (Lake Forest or Chicago office)

Day-to-Day Responsibilities:

• Conduct end-to-end investigations, including Title VII and non–Title VII matters (e.g., discrimination, workplace concerns)
• Manage time-sensitive and complex investigations across various business functions
• Perform intake interviews with reporters (including warm transfers when necessary)
• Develop and map out investigation plans, including identifying key questions and stakeholders
• Review investigation strategy with the Hiring Manager or relevant partners prior to proceeding
• Conduct interviews with employees across the U.S.
• Document findings thoroughly and objectively (fact-based, no emotional language)
• Prepare detailed summaries and read out findings to leadership
• Partner with Hiring Managers to review findings before formally closing cases
• Proactively manage issues to prevent escalation

Volume:

• Handle approximately 5–10 investigations initially

Systems & Tools:

• SuccessFactors
• EthicsPoint
• ServiceNow (case tracking)
• Experience with case management systems required

Qualifications:

• Bachelor’s degree required
• May consider candidates with 5+ years of relevant investigation experience in lieu of degree