Us Army Selection Process Jobs in Usa

The primary areas of responsibility for this role are in the Source, Make and Plan areas of Supply Chain Management. Key functional support for Variant Configuration, Deferred Differentiation, Manufacturing execution, Reporting and Plant Maintenance.

RESPONSIBILITIES:

• Analyze and facilitates complex business scenarios to develop and improve new and existing Business Processes
• Provides training, technical and process support for key systems in areas of specialty, and as needed to fulfill both short and long term objectives
• Project Management and/or Key Contributor, may be the Project Lead or significant contributor in multiple projects running simultaneously. Projects may be cross functional boundaries, and may be global in scope.
• Proficient in SAP, solves complex process and business problems, advanced troubleshooting skills and ensures identification of root causes and resolution.
• Implements and ensures compliance with all applicable SAP system requirements
• Ensures Business Process and Systems security
• Define, develop, prioritize, execute and communicate systems projects and large continuous improvement tasks to ensure Scope, Timeliness, Costs and efficient use of resources within the Supply Chain and Logistics areas, throughout North American Operations
• Collaborate with all levels of business units and functional groups to determine business needs, requirements and strategies to ensure world class systems and process development. Design systems and processes to satisfy the requirement.
• Provide leadership for knowledge and understanding of world class business systems
• Evaluates new applications to ensure Best in Class
• Other duties as assigned

QUALIFICATIONS:

• Strong analytical skills are required to gather business requirements and advance troubleshooting skills to proposed solutions and investigate complex application incidents.
• Proficient in SAP ERP and APO systems required. SAP Module knowledge in MM, PP, PM and APO as well as basic understanding of FI and SD areas necessary.
• Complete knowledge of Access, Excel, Word, Project and other Office software required
• Experience in coordinating large teams and resolving organizational conflict
• Excellent communication skills
• Must be able to work independently with minimal guidance
• APICS and CPIM certification a plus
• Multi-lingual (English with German and/or Spanish) a plus
• Lean Leader, PQI, and Six Sigma Training a plus
• Manager experience preferred

EDUCATION AND EXPERIENCE:

• BS/BA required, Master’s Degree desired
• 7+ years of Supply Chain business experience in at least two of the following areas: Forecasting, Production Planning and Operations, Sales and Operation Planning, and Distribution
• 5+ years of Project Management experience

Position will be located in either Versailles, KY or Wilmington, MA with required in-office days.

Relocation is not be available with this position.

Job Title: Scientist - Process Chemistry

Location: Milwaukee, WI

Position Summary

• As an integral part of our innovation team, Scientist – Process Chemistry will collaborate with our partners in business development, marketing, sales, and production. They will ideate new product and process concepts, innovate solutions by utilizing the principles of process chemistry & chemical engineering, and create workable, as well as sustainable, production know-hows. The Scientist – Process Chemistry is expected to set a high standard for quality and follow good housekeeping practices, business ethics, all applicable safety regulations.

Job Duties

• Support research, product, and solution development projects
• Design and synthesize compounds and materials
• Apply structure-property relationships and molecular modelling for optimization
• Utilize scientific databases for data analysis and development activities
• Conduct testing and troubleshooting to improve product performance
• Identify technical issues and recommend effective solutions
• Provide informal guidance to junior team members

Qualifications:

• High School Diploma or equivalent required
• 3–5 years of relevant R&D or product development experience
• Experience with material synthesis, testing, or technology development
• Strong analytical and problem-solving skills
• Ability to work independently with limited supervision

Director of Operations, Process Improvement

Location: Colorado Springs (Hybrid)

Contract to Hire

US or Green Card only considered

Join our team as a Director of Operations, Process Improvement, you will drive continuous improvement and data‑driven decision‑making. This role applies Lean, Six Sigma Tools to streamline processes, improve efficiency, and support strategic initiatives.

What You’ll Do

• Consult with leaders to design and implement process improvement strategies.
• Facilitate training, workshops, rapid improvement events, and process mapping.
• Develop metrics, analyze data, and build business cases for improvement.
• Prepare reports, communicate findings, and support deployment of improvements.
• Coach and mentor employees and executives in continuous improvement practices.

What You Bring

• Knowledge of Lean/Six Sigma.
• Experience analyzing processes, training others, and managing performance data.
• Proficiency with Microsoft Office and process‑mapping tools.

Requirements

• Bachelor’s degree in business, engineering, public administration, finance, management, or related field.
• 2+ years’ experience leading or facilitating continuous improvement efforts.
• Experience with data analysis tools.
• Experience creating process recommendations and driving measurable change.

The Injection Molding Process Engineer II is responsible for leading process development, optimization, and continuous improvement activities within our injection molding operations. This role supports our vision of becoming a center of excellence for medical‑grade molding by applying scientific molding principles, ensuring regulatory compliance, and driving high‑quality, data‑driven manufacturing performance.

Key Responsibilities

• Lead injection molding process development, optimization, and documentation activities to support production efficiency and product quality.

• Apply scientific molding techniques to achieve consistent part quality, reduce defects, and optimize cycle times.

• Conduct molding validations (IQ, OQ, PQ) in accordance with medical device regulatory requirements and internal quality standards.

• Troubleshoot molding issues using structured problem‑solving tools, including root‑cause analysis and FMEA.

• Maintain accurate and detailed process documentation to ensure traceability, audit readiness, and compliance.

• Collaborate closely with Quality, R&D, Regulatory, and Production teams to support new product introductions and ongoing manufacturing improvements.

Support continuous improvement initiatives using SPC, DOE, Lean, and Six Sigma methodologies.

Review and interpret AutoCAD/SolidWorks drawings to support tooling, process setup, and engineering changes.

Qualifications:

• Bachelor’s degree in Engineering, Chemical Engineering, or related technical field.

• 4–6 years of experience in plastic injection molding, preferably within the medical device industry.

• Completion of a Scientific Molding course (e.g., RJG Fundamentals of Systematic Molding) preferred.

• Strong understanding of medical‑grade polymers, molding equipment, and process control methodologies.

• Experience working in regulated manufacturing environments.

• Proficiency in data‑driven process monitoring and analysis.

• Excellent communication and cross‑functional collaboration skills.

Preferred Attributes:

• Continuous improvement mindset with demonstrated success implementing process enhancements.

• High attention to detail and strong documentation discipline.

• Commitment to product quality, patient safety, and ethical decision making.

• Plastic experience required. Master Molder certification preferred.

• Decoupled Molding Principles

• Project Management

• Requires good communication, people skills to work well with other departments, customers.

• 10+ Year in Plastic Manufacturing Industry

• Ability to write technical reports and prepare and make effective presentations

Position: Senior Business Process Owner

Location: San Antonio, TX

Targeted Start Date: 04/06/26

Duration: 12 Month

Working Hours: M-F 8-5

Interview Process: 2 rounds of virtual interviews

REQUIRED SKILLS AND EXPERIENCE

• 6+ years of total professional experience within a call center or claims environment, with demonstrated exposure to process improvement initiatives

• At least 2 years of recent experience (most recent roles) in a process improvement, process ownership, or business process-focused role

• Experience supporting, analyzing, and improving operational processes (end‑to‑end exposure preferred)

• Working knowledge of contact center technologies such as Workforce Management tools, ACD platforms, or speech/interaction analytics tools (e.g., Gridspace)

• Hands‑on experience with process mapping, process modeling, and documentation

• Exposure to Lean, BPM, Six Sigma, or similar continuous improvement methodologies Experience developing or supporting KPIs, performance monitoring, and basic risk/control management

NICE TO HAVE SKILLS AND EXPERIENCE

• Insurance designations (AIC, CPCU, AIS)

• Leadership or people‑mentoring experience

• Property and/or auto claims experience Lean Six Sigma certification

JOB DESCRIPTION

Insight Global is searching for a Business Process Owner Senior to support a large financial services client based out of San Antonio, TX.

They will optimize, and transform contact center processes. This role partners cross‑functionally to align process strategy with enterprise experience goals, drives data‑backed process improvements, manages risk and controls, and leads continuous improvement initiatives. The ideal candidate brings strong process ownership, change leadership, and contact center expertise to deliver measurable business impact beyond traditional operations support.

Description:

Title: Development Process Engineer

Duration: 12 Months

Location: St Paul, MN 55117

Education:

Bachelor of Science in Engineering or Technical Field, an equivalent combination of education and work experience

Duties: Establish processes based on product specifications, evaluate process and design alternatives based on Design for Manufacturability principles, understand principles of Cost of Goods Sold, manage program compliance with Quality Control requirements (i.e. Design Control, Process validation etc.), understand IP issues relative to processes being developed, maintain knowledge of new developments in manufacturing and design technologies, understand work environment issues (i.e. OSHA regulations, etc.), support all Divisional initiatives as identified by divisional management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements, Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors

Primary Responsibilities:

Run design of experiments (DOE) studies to characterize processes to improve yield and efficiency

Coach, mentor, and provide guidance to technicians, trainers, and operators

Manage projects which include new production equipment, process development/improvements and cost reductions while supporting new product introductions

Conduct equipment qualifications and process validations

Improve product quality, labor efficiency, and throughput through the use of Lean manufacturing concepts and root cause investigation tools (e.g. DMAIC)

Coordinate the design, procurement, build, and debug of tooling, machinery, and test equipment

Work cross functionally with R&D, Finance, Quality and Operations to define process inputs and outputs

Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.

Ensure compliance with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

Required Qualifications:

Bachelor’s Degree in Chemical, Industrial, or Mechanical Engineering, or other related discipline

5+ years manufacturing engineering experience in medical device or related industry, including working on and documenting process improvement initiatives

Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization

Previous experience working in a highly matrixed and geographically diverse business environment

Strong analytical, problem solving, and project management skills

Strong organizational and follow-up skills, as well as attention to detail

Individual should be innovative, resourceful, and work with minimal direction

Individual should have excellent organization, problem solving, communication, and team leadership skills

Proficient with MS Office (Word, Excel, Outlook, PowerPoint)

Preferred Qualifications:

Medical device experience

Previous close interface with R&D preferred

Previous delivery system experience in design and driving yield improvements, reducing cost, while increasing capacity

Lean 6 Sigma Green or Black Belt certification

We're seeking a knowledgeable and detail-oriented Heat Treat Process Engineering Supervisor to lead and support all aspects of the heat treatment operations with a focus on quality, compliance, and continuous improvement.

POSITION SUMMARY:

The Heat Treat Process Engineering Supervisor serves as a technical expert responsible for ensuring the proper thermal processing of materials to meet metallurgical and production requirements meeting all CQI-9 requirements. This role includes overseeing furnace operations, audits, documentation, process control, equipment maintenance, and continuous improvement initiatives.

The ideal candidate will have strong metallurgical knowledge, heat treat process experience, the ability to troubleshoot equipment and process issues, and the ability to manage compliance in a dynamic manufacturing environment. This role has direct supervisory responsibility for Lab Technicians, including scheduling, performance management, training, and ensuring compliance with laboratory testing standards and metallurgical validation requirements.

ESSENTIAL DUTIES (Complete):

• Oversee and manage daily heat treat operations including carburizing, hardening, tempering, and stress relieving
• Ensure compliance with AIAG CQI-9: Heat Treat System Assessment (HTSA) and other applicable standards
• Implement and maintain heat treat process control plans per AIAG guidelines
• Conduct and lead CQI-9 self-assessments, audits, and ensure closure of gaps and non-conformances
• Ensure proper setup, calibration, and operation of furnaces and quench systems
• Monitor thermal cycles and maintain control charts, pyrometry data, and process records per CQI-9
• Support system accuracy tests (SAT), temperature uniformity surveys (TUS), and instrumentation calibration activities
• Ensure all documentation meets internal and customer-specific AIAG compliance requirements
• Collaborate with Engineering, Maintenance, and Quality to address process improvements and problem-solving
• Perform metallurgical inspections including hardness testing and microstructure verification
• Provide technical guidance to operators and maintenance personnel on best practices
• Develop and optimize heat treat process parameters including atmosphere control, quench severity, and thermal cycle design to meet metallurgical and dimensional requirements
• Atmosphere verification (Carbon Potential, Dew Point, etc.)
• Distortion Mitigation Strategy
• Develop, implement, and maintain training programs to ensure team competency on heat treat systems and compliance
• Lead root cause analysis and corrective action efforts for heat treat-related non-conformities
• Utilize Lean Six Sigma principles to drive cost reduction, efficiency, and quality improvements
• Maintain proper traceability and process documentation for internal and external audits
• Provide technical direction for furnace troubleshooting, repair validation, and upgrade initiatives in coordination with Maintenance
• Perform other duties as assigned or required in support of production and quality goals
• Directly supervise Lab Technicians, including daily work assignments and workload balancing
• Approve timecards, PTO, and manage attendance
• Perform other duties as assigned or required in support of production and quality goals

CORE COMPETENCIES:

• Action oriented: Demonstrates ownership in solving process and compliance issues
• Self-Motivated: Demonstrates ability to take initiative and drive to achieve results. Proactively drives conformance with CQI-9 requirements and continuous improvement
• Accountability: Demonstrates ability to take responsibility and maintains sense of ownership and follow through on commitments. Sets high standards of performance.
• Communication: Demonstrates ability to convey and distribute information effectively and encompass strong speaking, presentation, written and listening skills. Ability to create an environment for open communication, and communicates clearly across departments regarding heat treat and compliance status
• Teamwork: Demonstrates ability to work well with others to accomplish common goals and build a positive climate and trusting relationships within teams.
• Leadership: Demonstrates ability to give direction, motivate, manage and reward performance, provide constructive feedback and foster individual professional development. Trains and guides operators to follow standard operating procedures and compliance guidelines
• Reliability: Demonstrates dependability, accountability and trust. Follows processes and meets commitments. Delivers consistent process performance and regulatory documentation
• Decision-making: Demonstrates ability to discover opportunities in challenges, seek profit and sustainable growth, make courageous while sound decisions and demonstrate a good business understanding. Applies analytical skills and CQI-9 knowledge to make data-driven decisions

KNOWLEDGE, SKILLS & ABILITIES:

• Thorough understanding of heat treatment principles, metallurgy, and thermal processing equipment
• Working knowledge of CQI-9 audits, checklists, gap closures, and AIAG documentation practices
• Familiarity with control system troubleshooting, PLCs, HMIs, and data logging
• Ability to supervise, mentor, and train heat treat personnel on compliance, safety, and process controls
• Skilled in conducting microstructure analysis and hardness testing to validate process results
• Strong organizational and record-keeping skills for always maintaining audit-readiness
• Proficiency in Lean Manufacturing, 5S, and Continuous Improvement
• Physically capable of working in a high-temperature, industrial environment
• Commitment to upholding process integrity and product conformance to specification

WORKING ENVIRONMENTAL CONDITIONS:

• Work involves exposure to high-temperature equipment, hot surfaces, and industrial environments. May encounter fumes, noise, and moving machinery. Personal protective equipment (PPE), including heat-resistant gloves, face protection, and hearing protection, is required. Occasional exposure to quenchants, chemicals, and elevated platforms is expected. Safety training and environmental awareness are critical components of the role.

SUPERVISORY RESPONSIBILITY:

• This role has direct supervisory responsibilities.

The demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

QUALIFICATIONS:

• Bachelors degree in Mechanical, Materials, Metallurgical, or Manufacturing Engineering required.
• Materials Science or Metallurgical Engineering preferred
• 7+ years of hands-on heat treat or metallurgical experience, preferably in automotive or aerospace manufacturing
• Demonstrated knowledge and application of CQI-9 Heat Treat System Assessment requirements
• Familiarity with AIAG standards and automotive core tools (APQP, PPAP, FMEA, SPC, MSA)
• Experience conducting and documenting SAT, TUS, and other pyrometry-related activities
• Experience operating batch and continuous furnaces, quench systems, and thermal processing equipment
• Demonstrates ability to directly supervise lab personnel including assigning work, evaluating performance, managing corrective actions, and developing team capabilities.
• Creates accountability, enforces standards, and drives measurable performance improvements.
• Proficient in hardness testing, blueprint reading, GD&T, and metallurgical inspection techniques
• Strong computer skills including Microsoft Office and plant data collection systems
• Excellent troubleshooting, documentation, and analytical skills
• Commitment to safety, quality, and environmental standards
• Ability to lead and train team members on technical and compliance-related topics
• Ability to work independently, manage multiple tasks, and prioritize effectively

Compensation details: 96 Yearly Salary

PI34bc9acf25ca-26289-39818891

Hours

• Full Time 36hrs

• Friday, Saturday, and Sunday 7pm-7am

  60;

• Requires day shift weekday training for several weeks

• Competitive hourly rate + $2.00 per hour incentive pay

60;

University Hospitals is offering a $5,000 sign on bonus, minus applicable taxes, for full time certified sterile processing technicians hired externally! 60;

A Brief Overview
60;

The Sterile Processing Technician Certified role is responsible for receiving, sorting, decontaminating, reassembling, packaging, sterilizing, storing and distributing reusable patient care equipment, instrument trays and supplies.

What You Will Do
60;

• Performs decontamination procedure
• Prepares reusable patient care items for sterilization
• Sterilization using appropriate sterilization methods
• Picks surgical case carts, stores and distribute reusable patient care equipment, instrument trays and supplies
• Participates as a productive member of the O.R. processing team
• Maintains positive relationships with patients, customers, and co-workers
• Participates as a productive member of the perioperative process team

Additional Responsibilities
60;

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

• High School Equivalent / GED (Required) and
• Graduate of a Sterile Processing (Preferred)

• Previous hospital central service instrument decontamination and chemical, assembly, inventory or distribution experience. (Preferred)

• Basic medical terminology. (Preferred proficiency)
• Steam, EtO, Plasma, Peracetic Acid, Dry Heat, and liquid sterilants. (Required proficiency)
• Knowledge of: Equipment, sterilizers, washers, instruments, and tray assembly. (Required proficiency)
• Good manual dexterity. (Required proficiency)
• Attention to details. (Required proficiency)

• National or International Sterile Processing Technician Certification through CBSPD or IAHCSMM. (Required)

• Standing Frequently
• Walking Frequently
• Sitting Rarely
• Lifting Frequently 50 lbs
• Carrying Frequently 50 lbs
• Pushing Frequently 50 lbs
• Pulling Frequently 50 lbs
• Climbing Occasionally 50 lbs
• Balancing Occasionally
• Stooping Frequently
• Kneeling Frequently
• Crouching Frequently
• Crawling Occasionally
• Reaching Frequently
• Handling Frequently
• Grasping Frequently
• Feeling Constantly
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Constantly
• Eye/Hand/Foot Coordination Constantly

• 10%

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking an (onsite) Processing Machine Operator for our Pennsylvania recycling operation. This position reports to Production Supervisor. The schedule is Monday through Friday, 4:00pm-2:30am.

This safety sensitive, detail oriented, and highly motivated individual will be responsible for operating different types of shredders and grinders. They will also be working closely with compounding (densifying) equipment.

Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

Triumvirate Environmental is committed to social responsibility, focusing on environmental protection, sustainable development, and improving access to education and healthcare. Through our products, services, and corporate initiatives, we strive to make a positive impact, going beyond compliance to promote social good. Our dedication to sustainability and ethical standards drives our long-term success and strengthens relationships with stakeholders.

Essential Responsibilities:

• Identify and label different types of material properly.
• Use basic and power hand tools to remove unwanted metal and plastic from recycled plastics.
• Help drive sustainability by sorting different types of plastic and separating them to be used in the extrusion process.
• Identify when material is not melting properly, adjust temperatures, screw speed and ram settings as needed on compounder machines.
• Regular/Daily cleaning of work area and tools.
• Work efficiently and productively.
• Ability to multi-task.
• Stack material in a safe and efficient manner.
• Develop an understanding of OSHA regulations and Triumvirate's Health and Safety Practices.
• Respect and build a working relationship with co-workers.
• Must successfully complete on-the-job training.
• Ability to stand 8+ hours per day.
• Must be able to lift-up to 50lbs repetitively.
• Must be able to operate a forklift.
• Other duties as assigned.

Basic Requirements:

• High School diploma or equivalent.
• Ability to operate large precision shop machinery.
• Strong aptitude in problem solving and process improvement.
• Demonstrate the ability to articulate problems and solutions.
• Demonstrate a sense of urgency and personal initiative related to problem resolution duties with follow-through and professionalism.
• Self-motivated and capable of managing stressful situations.
• Must demonstrate a strong commitment to safety.
• Collaborate effectively with team members.
• Demonstrate openness to learning by adapting to new processes, incorporating constructive feedback, and taking initiative to develop skills and expertise.
• Must be able to lift 50 pounds repetitively.
• Ability to work overtime.
• This role is considered safety sensitive.
• Must have a reliable form of transportation.
• Must be eligible to work in the United States without future sponsorship.

Preferred Requirements:

• Previous manufacturing experience.
• Previous forklift experience.
• Manufacturing experience.
• Detail oriented.
• Works well with a team.
• Takes direction/criticism positively.
• Willingness to learn.

Work Environment:

• Manufacturing environment where hearing protection, safety glasses and steel toed boots are required.
• Large facility with approximately 100,000 square feet of ground to cover.
• Seasonal variation in temperature and weather conditions.
• Frequent radio communication with operators and managers.
• Teamwork-centered atmosphere with over 100 employees.

Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you have a disability and need accommodation during the application and hiring process, please contact us at https:///contact or call us at 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.

Pay Range: $19 - $20 USD

At STERIS, we are dedicated to creating a healthier and safer world through innovative healthcare and life science solutions. As industry experts in sterile processing, our teams process over 150 million instruments annually for our customers. We are looking for a dynamic and experienced Senior Manager, Sterile Processing to join our team and lead our facility's production and quality efforts. As a Senior Manager Sterile Processing, you'll oversee production and quality performance across outsourced facilities and customer accounts. You'll be the driving force behind ensuring customer satisfaction by proactively managing daily operations, meeting contractual obligations, and upholding the highest standards in sterile processing. You'll provide on-site support, training, and strategic communication to both internal teams and client facility staff. You'll ensure strict compliance with regulatory standards from the Department of Health, TJC, DNV, OSHA, CDC, AAMI, and AORN. Leveraging your expertise in process improvement, you'll lead impactful initiatives using STERIS Process Improvement (PI) modules, driving efficiency, safety, and service excellence across all operations.

This is an onsite role based in Chicago, IL.

What you'll do as a Senior Manager Sterile Processing:

Lead and inspire a high-performing leadership team to deliver exceptional day-to-day service that meets customer needs, contractual obligations, and business goals.

Build and maintain strong relationships with customers at all levels, including executive leadership, ensuring satisfaction through regular KPI reviews, pulse checks, and bi-annual business reviews.

Proactively resolve customer issues by identifying root causes, implementing corrective action plans, and tracking measurable outcomes.

Collaborate with STERIS Business Development and internal teams to identify growth opportunities, support contract changes, and expand service offerings.

Ensure full compliance with all regulatory standards (DOH, TJC, DNV, OSHA, CDC, AAMI, AORN) and facility policies across all operations.

Oversee staffing strategies, aligning resources with fluctuating demand and ensuring leadership is equipped to do the same.

Foster a culture of employee engagement, retention, and safety through ongoing communication, training, and development.

Manage recruitment, onboarding, coaching, and performance management to build a skilled and motivated team.

Drive continuous improvement by leading process improvement initiatives using STERIS PI modules and coaching others in PI methodology.

Ensure accurate and timely completion of all administrative functions, including documentation, billing, inventories, and time records.

Effectively manage P&L responsibilities, ensuring financial targets are met while delivering high-quality service.

Implement new policies, procedures, and services in alignment with contracts and STERIS standards to enhance customer experience.

Collaborate across STERIS operations, service, and finance teams to support business objectives, manage invoicing, and ensure accurate financial reporting.

The Experience, Skills, and Abilities Needed:

High School Diploma

10 years of experience in Sterile Processing and 5 years of Sterile Processing leadership

CRCST or CBSPD Certification. If not certified at point of hire, certification must be obtained within 12 months of hire.

Must be able to be compliant with hospital/customer credentialing requirements.

Preferred Experience:

Bachelor's degree

Leadership experience supporting a minimum of 20 Operating Rooms

Pay range for this opportunity is $113,900.00 - $147,400.00. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.