Unity Software Headquarters Jobs in Usa

4,770 positions found — Page 16

Travel Electrophysiology Technician
✦ New
Salary not disclosed
Nashville, TN 1 day ago
Job Description

Uniti Med is seeking a travel Electrophysiology Technician for a travel job in Nashville, Tennessee.

Job Description & Requirements

- Specialty: Electrophysiology Technician
- Discipline: Allied Health Professional
- Start Date: ASAP
- Duration: 13 weeks
- 36 hours per week
- Shift: 12 hours, days
- Employment Type: Travel

Benefits:

- Day 1 Insurance
- Cigna medical, MetLife dental and vision insurance
- License reimbursement for new licenses needed for each assignment
- Discounts with hotels and rental cars
- A dedicated recruiter and support team that will help you every step of the way to sure you start on time and have an exceptional experience
- Referral bonus up to $700

About the Company:

Finding the right role is about more than just matching skills to a job—it’s about aligning with your goals, values, and the way you want to work.

As an award-winning talent partner, we support healthcare professionals through every step of that process, offering meaningful opportunities, clear guidance, and long-term partnership. From our first conversation to your first day on the job (and beyond!), we’re here to help you move forward with confidence.

UnitiMed Job ID #782434. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Electrophysiology Tech

About Uniti Med

Uniti Med meticulously matches your talents to our open needs to ensure the ultimate travel experience. Tell us where you want to go and let our experienced staff lead the way!

Benefits

- Referral bonus
- Benefits start day 1
- Employee assistance programs
Not Specified
Federal Account Executive
Salary not disclosed
Washington, DC 1 week ago

Federal Account Executive

Location: United States (Washington DC or Northern Virginia)


Role Overview :

Aurigo is seeking a Federal Account Executive to drive enterprise sales across U.S. federal agencies. This role focuses on building strategic relationships, navigating complex procurement environments, and closing large, multi-year enterprise technology engagements within government institutions.

The ideal candidate brings an established network within federal agencies and a proven track record of selling enterprise technology into government. Success in this role requires the ability to manage long procurement cycles, influence multiple stakeholders, and develop opportunities from early engagement through contract award and expansion.


Key Responsibilities

  • Own the full federal sales lifecycle, from opportunity development through contract execution and account growth.
  • Build and maintain trusted relationships across federal agencies, including program leaders, procurement officials, and executive stakeholders.
  • Identify and develop enterprise opportunities aligned with agency priorities and Aurigo’s products and solutions
  • Navigate federal procurement frameworks, acquisition processes, and contract vehicles.
  • Develop strategic account plans for priority agencies and programs.
  • Lead complex deal execution by coordinating with solution engineering, product, legal, and delivery teams.
  • Manage multi-stakeholder buying environments across technical, operational, and procurement functions.
  • Maintain disciplined pipeline management and forecasting within the company’s sales processes.


Candidate Profile

  • Proven experience selling enterprise technology solutions into U.S. federal agencies.
  • Established relationships within agencies such as the U.S. Army Corps of Engineers, Department of Defense, FAA, FRA, NASA, Navy, or similar federal organizations.
  • Strong understanding of federal procurement processes and government contract vehicles.
  • Demonstrated success managing complex enterprise sales cycles in government environments.
  • Ability to build credibility with senior government stakeholders and influence multi-layered decision processes.
  • Experience leading large enterprise technology deals from early engagement through contract award.
  • Ability to coordinate internal teams and resources to support proposals, procurement, and complex deal execution.


Preferred Experience

  • Experience selling enterprise platforms, infrastructure software, or mission-critical technology solutions.
  • Familiarity with federal systems integrators, contractors, and partner ecosystems.
  • Understanding of federal budgeting cycles, program structures, and acquisition pathways.



About Aurigo

Aurigo is an American technology company founded in 2003 with a mission to help public sector agencies and facility owners plan, deliver, and maintain their capital projects and assets safely and efficiently. With more than $300 billion of capital programs under management, Aurigo's awardwinning software solutions are trusted by over 300 customers in transportation, water and utilities, healthcare, higher education, and government on over 40,000 projects across North America. We are a privately held corporation headquartered in Austin, Texas, USA, with software development and support centers in Canada and India. We are proud to be Great Place to Work Certified three times in a row and recently recognized as one of the Top 25 AI Companies of 2024.

Not Specified
Clinical Dietitian - Dietary, North Campus, Days
Salary not disclosed
Searcy, AR 4 days ago
1. Education: Minimum of Bachelors Degree in Food and Nutrition or related degree. Registered, American Dietetic Association after completion of internship or approved graduate program. Licensed, Arkansas Dietetics Licensing Board preferred. Job required reading, writing and math skills.
2. Training and Experience: Must have good communication skills. Previous experience in clinical nutrition preferred. Some computer knowledge necessary.

3. Job Knowledge: Should be knowledgeable about basic nutrition, clinical nutrition and applicable JCAHO and State Health regulations. Should have ability to use the quality improvement techniques as outlined in the JCAHO regulations. Should be familiar with current literature available for educating patients and make decisions regarding which literature to use. This position requires knowledge in the care of patients of all age groups: neonate, infant, childhood, adolescence, adult and geriatric.

4. Safety Sensitive: YES
In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position.

DESCRIPTION:

Works with management dietitian in preparation of menus for patients and in solving problems pertaining to patient food service. Is on call for problems pertaining to patient food service. Must be able to adjust speed of work as the need requires. Subject to regular interruptions by nursing and dietetics associates, physicians and other hospital associates.

Physical Effort: Should maintain good physical well being. Job requires walking, standing and frequent lifting up to five pounds.

Mental Effort: Should maintain good mental well being. Considerable amount of mental effort and concentration is required and varies from day-to-day.

Days

PI46b00e0d8ae5-362
Not Specified
Worker II Cashier, Dietary
🏢 Unity Health
Salary not disclosed
Higginson, AR 2 days ago


1. Education: High School degree or GED. Job requires reading, writing and math. Some computer knowledge useful. Dietary Managers course or coursework in Nutrition desired for Worker II aide position.

2. Training and Experience: Ability to understand written and oral instructions. Good communication and telephone skills essential. Manual dexterity and motion coordination helpful. Requires on-the-job training. Pleasant disposition needed due to extensive patient contact.

3. Job Knowledge: Must be flexible and able to meet deadlines established. Must practice basic skills in sanitation and safety. Must have knowledge of basic food groups. Must be able to procure products from written recipes. Ability to locate and use resource materials in diet manuals necessary.

4. Safety Sensitive: YES

In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as safety sensitive. A safety sensitive position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a safety sensitive position.

DESCRIPTION:

Performs variety of duties including all or some of:

Duties related to the cleaning and sanitizing of work areas, utensils and equipment. Cooks, bakes, prepares hot and cold foods for patients, cafeteria and/or special functions. Performs a variety of duties related to the assembly and service of food to patients and/or customers of all ages. Provides cashier services in the cafeteria. Services and stocks all vending machines. Responsible for dry goods, paper goods, and refrigerated/frozen storage inventory. Monitors computer system for diet orders and request for each patient as inputted by nursing associates and verifies the diet order with menus.

Physical Effort: Long hours of standing, walking, bending, pushing and lifting up to 50 pounds.

Mental Effort: Must be able to perform short cycle repetitive duties under stressful situations.



PIaf29e53d318c-26289-39895560

Not Specified
SaaS Account Executive - Midwest
Salary not disclosed
Madison, WI 3 days ago
Who We Are

Singlewire Software, based in Madison, Wisconsin, is dedicated to shaping a future where every organization can protect its people with confidence. We deliver innovative solutions, including InformaCast critical communication and incident management software, the InformaCast Wearable Alert Badge, and Visitor Aware visitor and safety management software.



Our technology helps organizations instantly reach the right people, coordinate responses, and manage critical events - empowering schools, healthcare systems, manufacturers, enterprises, and public organizations to create safer environments.



Just as important as what we build is how we work. We're a collaborative, supportive team that cares deeply about our mission, our customers, and each other.



The Opportunity

An exciting opportunity is available for a SaaS Account Executive to join the Singlewire team. As part of our team, you will be responsible for selling our software solutions in a specific territory. This position could be located in any large Midwest Metro Area or Madison, Wisconsin.

What You'll Do



If you are a master at reading-between-the-lines, probing into and leveraging customer requirements and selling software solutions, you'll love the challenge of this position. You should be quick and flexible to flourish in our fast-paced environment. We are looking for that ideal individual that is motivated to drive results and enjoys meeting and exceeding monthly sales goals. The job responsibilities include:




  • Convince Cisco and Partner teams to sell Singlewire solutions
  • Develop relationships with key Cisco and Reseller representatives in the region
  • Support and drive all direct and indirect business opportunities for Singlewire products
  • Use knowledge of unified communications solutions to convince partners and end users to include Singlewire notification as part of the collaboration stack
  • Train Singlewire Partner sales teams how to discuss notification with their clients in a business relevant way that will produce leads for our solutions
  • Engage with Cisco and Partner sales teams on client opportunities
  • Provide demonstrations of our solutions, both in person and remotely to ultimately help our sales partners to close deals
  • Pursue direct sales opportunities and successfully perform necessary steps to close the business
  • Attend and staff various local and national Demand Generation events throughout the year
  • Adhere to Singlewire standards and procedures such as adherence to pricing approvals, monthly pipeline reviews, forecasts and management of CRM system


The Person We're Looking For

You May Be Right for Us If You Have:




  • A Bachelor's Degree and 4 plus years of outside selling experience in a business- to- business environment
  • Familiarity with a fast-paced marketplace and a demonstrated ability to successfully sell solutions within it
  • Excellent relationship building skills
  • Strong verbal communications and business acumen skills
  • Strong interpersonal skills for working with customers, partners and other members of the Singlewire team
  • Dedication to detail, organization, and productive time management
  • Ability to effectively adapt to rapidly changing technology and apply it to business needs
  • Demonstrated ability to establish and maintain a high level of partner and customer trust and confidence
  • Ability to sell direct and also sell with and for a channel partner
  • Ability to travel across the multi-state region and to customer/partner events as needed
  • Professional personal appearance and work ethic
  • Adequate home office space if located remotely from the Madison Singlewire office


Other Skills That Will Make You Stand Out:




  • Experience selling through Cisco and Cisco resellers
  • Experience with Cisco Unified Communications
  • Knowledge of marketplace and customers in a large Mountain West Metro Area
  • Knowledge of Notification as a business solution


Our Culture

At Singlewire, we believe what we do truly matters. We're passionate about protecting people and helping organizations respond when it counts. We're a team of collaborators who support each other, work hard toward shared goals, and celebrate successes together.



Not Specified
SaaS Account Executive - Southern California
Salary not disclosed
Los Angeles, CA 2 days ago
Who We Are

Singlewire Software, based in Madison, Wisconsin, is dedicated to shaping a future where every organization can protect its people with confidence. We deliver innovative solutions, including InformaCast critical communication and incident management software, the InformaCast Wearable Alert Badge, and Visitor Aware visitor and safety management software.



Our technology helps organizations instantly reach the right people, coordinate responses, and manage critical events - empowering schools, healthcare systems, manufacturers, enterprises, and public organizations to create safer environments.



Just as important as what we build is how we work. We're a collaborative, supportive team that cares deeply about our mission, our customers, and each other.



The Opportunity

An exciting opportunity is available for a SaaS Account Executive to join the Singlewire team. As part of our team, you will be responsible for selling our software solutions in a specific territory. This position could be located in or around Los Angeles, CA.

What You'll Do



If you are a master at reading-between-the-lines, probing into and leveraging customer requirements and selling software solutions, you'll love the challenge of this position. You should be quick and flexible to flourish in our fast-paced environment. We are looking for that ideal individual that is motivated to drive results and enjoys meeting and exceeding monthly sales goals. The job responsibilities include:




  • Convince Cisco and Partner teams to sell Singlewire solutions
  • Develop relationships with key Cisco and Reseller representatives in the region
  • Support and drive all direct and indirect business opportunities for Singlewire products
  • Use knowledge of unified communications solutions to convince partners and end users to include Singlewire notification as part of the collaboration stack
  • Train Singlewire Partner sales teams how to discuss notification with their clients in a business relevant way that will produce leads for our solutions
  • Engage with Cisco and Partner sales teams on client opportunities
  • Provide demonstrations of our solutions, both in person and remotely to ultimately help our sales partners to close deals
  • Pursue direct sales opportunities and successfully perform necessary steps to close the business
  • Attend and staff various local and national Demand Generation events throughout the year
  • Adhere to Singlewire standards and procedures such as adherence to pricing approvals, monthly pipeline reviews, forecasts and management of CRM system


The Person We're Looking For

You May Be Right for Us If You Have:




  • A Bachelor's Degree and 4 plus years of outside selling experience in a business- to- business environment
  • Familiarity with a fast-paced marketplace and a demonstrated ability to successfully sell solutions within it
  • Excellent relationship building skills
  • Strong verbal communications and business acumen skills
  • Strong interpersonal skills for working with customers, partners and other members of the Singlewire team
  • Dedication to detail, organization, and productive time management
  • Ability to effectively adapt to rapidly changing technology and apply it to business needs
  • Demonstrated ability to establish and maintain a high level of partner and customer trust and confidence
  • Ability to sell direct and also sell with and for a channel partner
  • Ability to travel across the multi-state region and to customer/partner events as needed
  • Professional personal appearance and work ethic
  • Adequate home office space if located remotely from the Madison Singlewire office


Other Skills That Will Make You Stand Out:




  • Experience selling through Cisco and Cisco resellers
  • Experience with Cisco Unified Communications
  • Knowledge of marketplace and customers in a large Mountain West Metro Area
  • Knowledge of Notification as a business solution


Our Culture

At Singlewire, we believe what we do truly matters. We're passionate about protecting people and helping organizations respond when it counts. We're a team of collaborators who support each other, work hard toward shared goals, and celebrate successes together.



Not Specified
Sales Fulfillment Specialist
Salary not disclosed
Madison, WI 2 days ago
Who We Are

Singlewire Software, based in Madison, Wisconsin, is dedicated to shaping a future where every organization can protect its people with confidence. We deliver innovative solutions, including InformaCast critical communication and incident management software, the InformaCast Wearable Alert Badge, and Visitor Aware visitor and safety management software.



Our technology helps organizations instantly reach the right people, coordinate responses, and manage critical events - empowering schools, healthcare systems, manufacturers, enterprises, and public organizations to create safer environments.



Just as important as what we build is how we work. We're a collaborative, supportive team that cares deeply about our mission, our customers, and each other.



The Opportunity

An exciting opportunity is available for a Software Order Fulfillment and Customer Service Specialist to join the Singlewire team. This position will be part of Singlewire's sales operations team. If you are passionate about working with others and enjoy working in a fast-paced environment - this might be the position for you!

What You'll Do



The Order Fulfillment & Customer Service Specialist is responsible for processing and fulfilling all sales orders while providing the highest level of customer service and sales support to our customers and partners. Our ideal candidate will exhibit people skills and extreme attention to detail, is a team player and a problem solver with critical thinking skills.



Your responsibilities may include:




  • Responsible for processing orders. With attention to detail, a sense of urgency, and critical thinking to fulfill the complex orders we receive into our system.
  • Work with Sales or others to obtain necessary documentation required for each order.
  • Review contracts, verify data and order paperwork for completeness and accuracy.
  • Communicate with our customers and partners and assist in the support requests related to licensing upgrades, reallocations, and provisioning.
  • Maintain/Update customer information and files as needed. (Addresses, Tax Documents, etc.)
  • This individual will be trained on multiple responsibilities. As our business needs change, they will be flexible, shifting their time between job responsibilities/functions.


No travel is expected for this role.



The Person We're Looking For

Required Qualifications:




  • Associate degree or other equivalent experience in areas relating to order fulfillment, customer service or data entry required
  • 2+ years of customer service experience
  • Experience with computer programs including MS Office


Preferred Qualifications:




  • Experience with Salesforce or other CRMs
  • Extreme attention to detail. Excellent research and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Disciplined, self-motivated, organized, and reliable.
  • Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build strong working relationships with customers as well as peers at all levels.
  • Ability to prioritize tasks, think on your feet and be able to work around uses that may arise, to effectively optimize productivity.
  • Ability to work in a team environment and adapt to changing workload and circumstances effectively; able to respond to new information quickly.
  • Excellent math ability, with good analytical skills.
  • Stellar work ethic and attitude.


Our Culture

At Singlewire, we believe what we do truly matters. We're passionate about protecting people and helping organizations respond when it counts. We're a team of collaborators who support each other, work hard toward shared goals, and celebrate successes together.



Equal Opportunity Employer

Singlewire Software LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, veteran status, disability status, or other protected characteristics.



Not Specified
Internship - Marketing Intern
Salary not disclosed
Madison, WI 2 days ago
Who We Are

Singlewire Software, based in Madison, Wisconsin, is dedicated to shaping a future where every organization can protect its people with confidence. We deliver innovative solutions, including InformaCast critical communication and incident management software, the InformaCast Wearable Alert Badge, and Visitor Aware visitor and safety management software.



Our technology helps organizations instantly reach the right people, coordinate responses, and manage critical events - empowering schools, healthcare systems, manufacturers, enterprises, and public organizations to create safer environments.



Just as important as what we build is how we work. We're a collaborative, supportive team that cares deeply about our mission, our customers, and each other.



The Opportunity

This is not a "get coffee and observe" internship.



As a Marketing Intern at Singlewire, you'll gain hands-on experience across multiple areas of modern B2B marketing while working alongside experienced professionals in strategy, content, design, video, events, and campaigns.



You'll support real projects that impact the business while building practical skills you can take into your career.



If you're curious about marketing and want exposure to many different specialties, this role is designed for you.



What You'll Do

You'll work closely with the Director of Communications while supporting initiatives across the entire marketing team, including leadership, campaign strategy, creative production, and partner marketing.



Your responsibilities may include:



Marketing & Campaign Support


  • Participate in brainstorming and development of marketing campaigns
  • Assist with campaign execution across multiple channels
  • Support brand initiatives, including updating materials to reflect new messaging


Content Creation


  • Draft written content, such as:


    • Blog articles
    • Social media posts
    • Sales and marketing collateral
    • Email copy
    • Video scripts
    • Presentations and ebooks


  • Conduct research to support content development and messaging


Creative & Multimedia Projects


  • Assist with graphic design projects using tools like Canva or Adobe
  • Support video production, including filming and editing short-form content
  • Help organize creative assets and marketing materials


Market & Customer Insights


  • Research competitors and industry trends
  • Use AI tools to analyze customer conversations and internal data to uncover insights that support sales and marketing strategy


Team & Project Support


  • Collaborate with multiple marketing roles and internal departments including:


    • Marketing leadership
    • Campaign management
    • Design
    • Video production
    • Partner and event marketing
    • Sales
    • Product development


  • Assist with the organization, coordination, and execution of marketing projects


No travel is expected for this role.



What Makes This Internship Unique


  • Exposure to multiple marketing disciplines - not just one area
  • Direct mentorship from experienced marketing leaders
  • Opportunity to build a portfolio of real work
  • Experience with modern marketing tools, including AI
  • A chance to contribute to a mission-driven company focused on safety and impact


The Person We're Looking For

Required:




  • Currently enrolled in a college or university program (Marketing, Communications, or related field preferred)
  • Strong written and verbal communication skills
  • Excellent attention to detail and organization
  • Ability to manage multiple projects and deadlines
  • Curiosity and willingness to learn
  • Experience using AI tools such as ChatGPT or Gemini
  • Experience with Microsoft Office or Google Workspace


Nice to Have (but not required):




  • Prior experience in a marketing role for a B2B company
  • Graphic design experience
  • Familiarity with Adobe Creative Suite, Canva, or similar tools
  • Video editing experience


Most importantly, we're looking for someone who is motivated, reliable, and excited to grow.



Our Culture

At Singlewire, we believe what we do truly matters. We're passionate about protecting people and helping organizations respond when it counts. We're a team of collaborators who support each other, work hard toward shared goals, and celebrate successes together.



Equal Opportunity Employer

Singlewire Software LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, veteran status, disability status, or other protected characteristics.



internship
Customer Success Specialist
Salary not disclosed
Madison, WI 3 days ago
Who We Are

Singlewire Software, based in Madison, Wisconsin, is dedicated to shaping a future where every organization can protect its people with confidence. We deliver innovative solutions, including InformaCast critical communication and incident management software, the InformaCast Wearable Alert Badge, and Visitor Aware visitor and safety management software.



Our technology helps organizations instantly reach the right people, coordinate responses, and manage critical events - empowering schools, healthcare systems, manufacturers, enterprises, and public organizations to create safer environments.



Just as important as what we build is how we work. We're a collaborative, supportive team that cares deeply about our mission, our customers, and each other.



The Opportunity

An exciting opportunity is available for a Customer Success Specialist to join the Singlewire team. This position is part of a highly visible and customer-facing team responsible for the post-sale success and satisfaction of Singlewire Customers. If you are passionate about working with others and enjoy working in a fast-paced environment - this might be the position for you!

What You'll Do



The Customer Success Specialist will work closely with Customer Success Operations, executing strategies for customer satisfaction, revenue growth and expansion, and risk mitigation. Our primary focus is revenue protection and a growth mindset.



Key criteria that make you a good fit for this role include experience driving business outcomes for customers in a one-to-many setting, large-scale outreach through automated and manual campaigns, and the ability to understand and anticipate customer needs and contribute meaningful solutions to identified problems.



To be successful in this role, you'll need to be able to execute the following responsibilities:




  • Responsible for prescribed customer engagements during the post-sale customer lifecycle
  • Manage a high volume of customer contacts via phone and email each day - utilizing Salesforce CRM to organize and prioritize activities
  • Triage incoming customer requests and route to appropriate internal resources
  • Understand and articulate the unique value proposition of our product
  • Coordinate with CS operations to improve playbooks that impact customer health
  • Advocate for customers' needs and share feedback to resolve customer challenges
  • Contribute thoughtful solutions to customer challenges to improve the customer experience
  • Work towards Key Performance Indicators (KPIs), both individually and as part of a team


No travel is expected for this role.



The Person We're Looking For

Required Qualifications:




  • Bachelor's degree or equivalent work experience
  • 1+ years experience in Customer Success


Preferred Qualifications:




  • Demonstrated ability to connect product capabilities to customer ROI; experience with value-driven outcomes
  • Experience developing customer relationships and influencing decisions
  • Experience developing and executing outreach campaigns
  • Demonstrated ability to establish and maintain a high level of partner and customer trust and confidence
  • Technical aptitude with a solid understanding of technology and how a product works
  • Ability to effectively adapt to changing technology and an evolving strategy in a growing organization
  • Critical thinking skills with a resilient approach, adaptable and work well under pressure with meticulous attention to detail
  • Excellent organizational and time management skills


Our Culture

At Singlewire, we believe what we do truly matters. We're passionate about protecting people and helping organizations respond when it counts. We're a team of collaborators who support each other, work hard toward shared goals, and celebrate successes together.

Not Specified
Business Analyst
Salary not disclosed
Miami, FL 2 days ago

Are you an experienced Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Business Analyst to work at their company in Miami, FL.


Position Summary: First point of contact for technical support inquiries received in the Latam (Brazil) Client Servicing department from high revenue clients via email or phone channel. Day-to-day activities will include being responsible for reading, analyzing and/or determining appropriate handling and resolution of technical requests. Requests consist of treasury, cash management, card and/or depository products, which are being operated by the client through the bank's electronic platform. May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support. Work location is Miami Lakes, FL.


Primary Responsibilities/Accountabilities:

  • Serve as a seasoned, proficient technical liaison between our systems to train, educate and support LATAM clients.
  • Responsible for interfacing with med/high revenue clients.
  • Provide technical systems and software support for the modification, implementation, or conversion of business systems.
  • Support the process of translating business needs into formal Business Requirements deliverables.
  • Act as liaison between business unit and software, hardware developers, and vendors.
  • Participate in the design, development, and implementation of complex applications or systems, often using new technologies.
  • Participate as an individual contributor on projects, completing activities as part of a team related to special initiatives or operations.
  • Conduct discussions with Clients in a confident manner.


Qualifications:

  • Portuguese and English required, Spanish a plus.
  • 1-2 years Banking/Financial industry experience.
  • 1 year of experience working with customers.
  • Oral & Written Communication
  • Active Listening
  • Time Management
  • Critical Thinking
  • Relationship Building
  • Collaborating
  • Quality Assurance
  • Problem Solving
  • Multitasking (i.e., ability to navigate multiple computer systems while interacting with the customer)
  • Microsoft Excel, Outlook, PowerPoint, Word
  • Intermediate ability in computer skills.
  • IT degree preferred or substantially equivalent experience.
  • Preferred 3 years minimum experience with technical support or banking services
  • Excellent communications skills, and ability to present to an audience.
  • Ability to work under pressure in a team environment.
  • Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
  • Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.
  • Comfortable receiving ongoing performance feedback and coaching.
  • Comfortable with ongoing change and learning new technology/processes.
  • Ability to analyze and resolve customer inquiries.
  • Ability to provide a positive customer experience through creative solutions.
  • Ability to engage with customers, begin a conversation, build rapport, and handle objections.
  • Strong attention to detail
Not Specified
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