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Thermal Engineering leads and delivers the development of innovative and compliant thermal design solutions, as well as cross-functional interfaces for computer systems and peripherals. Our team conducts the analysis, feasibility studies and testing of thermal products, instruments, subassemblies and packaging for new and existing products โ and then oversees the introduction of design changes to the manufacturing organizations.
As AI growth is accelerating, Dell Technologies is developing ground-breaking technologies and customer solutions to lead the industry. These technologies are rapidly changing and weโre developing best-in class AI, Cloud, High Performance Computing (HPC), Edge computing devices and enterprise networking, server and storage products.
Join us to do the best work of your career and make a profound social impact as a Senior Principal Thermal Engineer on our IT Rack Infrastructure Engineering team in Hopkinton, Massachusetts or Austin, Texas .
What youโll achieve
As a Senior Principal Thermal Engineer , you will collaborate with our global thermal, electrical and mechanical engineering community to develop Rack-Level Data Center solutions for Dellโs enterprise customers and partners.
You will
Design rack-level heat exchange and coolant distribution systems
Develop coolant distribution solutions within the loop for parallel flow solutions and support cooling network sizing
Create and evaluate concepts for new, innovative air and liquid cooling solutions and assess feasibility
Collaborate with mechanical engineering teams to drive design tradeโoffs in rackโlevel air and liquid cooling solutions
Ensure designs are manufacturable, costโeffective and highly reliable
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Hereโs what we are looking for with this role:
Essential Requirements
12+ years in a thermal engineering role to include experience with server rack cooling systems within Data Centers or equivalent skill
Expertise in internal fluid dynamics and heat transfer
Experience with electronics cooling, cooling distribution units (CDUs) and thermal systems controls
Skilled at analyzing options and selecting critical design elements for product development
Excellent communication skills with ability to collaborate with and influence global teams
Desirable Requirements
BS, MS or PhD in mechanical engineering or related field
Compensation
Dell is committed to fair and equitable compensation practices. The base salary range for this position is $174,250-$225,500.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member โ right now at
Who we are
We believe that each of us has the power to make an impact. Thatโs why we put our team members at the center of everything we do. If youโre looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, weโre looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job ID: R283898
The ideal candidate will have extensive experience in ERP/CRM systems and a strong understanding of industry-standard architecture models.
Responsibilities: Lead technical development and documentation of architecture strategies and standards.
Design, analyze, document, and develop technical architecture for enterprise-level applications and systems.
Implement solution architecture by building components and custom designs.
Identify, analyze, recommend, and implement improvements in system architectures.
Conduct technical feasibility and impact analysis for software architecture or solution selection.
Lead design reviews and participate in new technology adoption in ERP/CRM.
Ensure proposed solutions offer a winning value proposition during deal pursuits.
Supervise software architects in developing system recommendation documents.
Provide guidance on process and technology improvements to achieve agility and quick results.
Requirements: Experience in leading large projects and developing architecture strategies.
Strong knowledge of ERP/CRM systems and cloud-based infrastructures.
Ability to perform technical feasibility and impact analysis.
Proficiency in integrating ERP/CRM with external systems using APIs.
Experience working in Agile methodology.
Required Skills: Proactively identifying solutions for technical issues.
Ability to estimate project effort based on requirements.
Interface with other teams and designers effectively.
Strong problem-solving skills and ability to work under pressure.
Excellent communication and presentation skills.
Preferred Skills: Familiarity with new features of ERP/CRM ecosystems.
Focus on performance improvement and security aspects of applications.
Knowledge of HTML/HTML5, CSS, XML, AJAX, and web services.
Experience with Google APIs and JavaScript frameworks.
Responsibilities:
BY Solutions Architect is responsible for delivering Enterprise Architecture-compliant solutions that meet the business's functional requirements for large-scale and/or complex business project teams in Supply Chain Space. Additional responsibilities include but are not limited to:
- Participating in the discovery phase of our development life cycle to research, evaluate, and recommend vendor or open source solutions Collaborating with application development teams, domain architects, and other technology resources.
- Knowledge of SCM domain, technical solution architecture for Blue Yonder Planning systems, strong communication skills, tactical execution and the ability to identify and drive changes
- To develop the Technical Design Document, and submit for approval Accountability for a design solution consistent with business requirements, Enterprise Architecture standards, and industry best practices
- Partnering with, and providing consultative guidance and support to, the applications development team in the Construction, Test, and Implementation phases of the project's development life cycle Full documentation of decision process and knowledge transfer to team leads
- Providing knowledge garnered from project involvement to Enterprise Architect and Domain Architects Working with other architects to improve the Enterprise Architecture artifacts, strategies, design patterns, etc. Evangelizing Enterprise Architecture strategy and approach to applications development teams
Requirements
- Bachelorโs degree in Information Systems, Computer Science or related discipline 5 or more years as a solution architect in software development 5 or more years in retail industry
- Ability to employ EA concepts around best practices, standards, and EA trends Experience in programming languages, data flows, information delivery, application integration, and infrastructure requirements
- Experience delivering solutions that meet demands for reliability, scalability, maintainability, etc. Ability to prepare specifications, deliver oral presentations, and explain complex technical concepts in simple terms.
- Must possess strong leadership skills and the ability to provide direction to cross-functional teams responsible for the project Must be customer/service focused
About Birlasoft:
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The companyโs consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Groupโs 170-year heritage of building sustainable communities.
Requirements on Skills and experience
The candidate shall have at least 2 full implementation cycle experience of CPQ and PRM implementation in a role of Solution Architect.
Must have hands on experience on REDWOOD UI.
Candidates are expected to have experience on integration with other applications like CRM, ERP, CAD CAM applications
Job Overview
We are currently seeking an Oracle CPQ and PRM Solution Architect to join our dynamic team in the USA. The successful candidate will be responsible for designing and implementing Oracle CPQ (Configure, Price, Quote) and PRM (Partner Relationship Management) solutions to meet our business needs. This role involves working closely with stakeholders to understand their requirements, developing solution designs, and overseeing the implementation process to ensure successful delivery. The ideal candidate will have a strong understanding of Oracle CPQ and PRM, excellent problem-solving skills, and the ability to lead and manage projects effectively.
Responsibilities
Design and implement Oracle CPQ and PRM solutions based on business requirements.
Manage and execute BML and Groovy scripting for business rule creation and management.
Coordinate with various teams to ensure the successful delivery of projects.
Maintain effective communication with stakeholders and manage their expectations.
Required Skills
BML Scripting: The candidate must have a strong understanding and experience in BML scripting, which is essential for creating and managing business rules in Oracle CPQ.
CPQ Technical: The candidate should have a deep technical understanding of Oracle CPQ (Configure, Price, Quote) and should be able to handle complex configurations.
Groovy Scripting: Proficiency in Groovy scripting is required as it is used for advanced customization in Oracle CPQ.
The candidate must have a bachelorโs degree in computer science, Information Systems, or a related field. A Master's degree or relevant Oracle certifications would be a plus.
Preferred Skills
Solution Architecture: Experience in designing and implementing comprehensive solutions in Oracle CPQ and PRM.
UI (User Interface) Design: Ability to design user-friendly interfaces that enhance user experience.
Oracle Project Manufacturing: Knowledge of Oracle Project Manufacturing can be beneficial in understanding and managing project-based manufacturing processes.
Stakeholder Relationship Management: Ability to manage relationships with stakeholders effectively.
Bill of Material: Understanding of Bill of Material (BOM) and its application in manufacturing processes.
Communication Skills: Excellent verbal and written communication skills to effectively convey complex technical information.
Project Management: Experience in managing projects, coordinating with teams, and ensuring timely delivery.
Problem-Solving Skills: Ability to identify, analyze, and solve complex problems.
Teamwork: Ability to work effectively in a team.
Adaptability: Ability to adapt to changing business needs and technologies.
About Evergreen
Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation.
We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit.
These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do.
About the Role
This senior leadership role blends deep technical expertise with business transformation strategy. The Director of Technology Solutions will serve as a trusted advisor to executive leaders across Fortune 100 enterprises, driving large-scale technology and business transformation through the use of Data, AI, Cloud, and Engineering services. This individual will combine technical vision, business acumen, and consultative influence to shape how next-generation technology accelerates enterprise value and growth for our customers.
What Youโll Do
Strategic Leadership and Transformation
- Serve as the primary technical strategist and executive advisor to C-suite stakeholders, articulating how integrated data, AI, cloud, and engineering solutions enable innovation, operational excellence, and market differentiation.
- Lead executive-level strategy sessions and transformation roadmap discussions that align Insight Global's technology portfolio offering with the client's strategic priorities.
- Represent the company's thought leadership at key industry and executive forums, positioning the organization as a trusted transformation partner.
- Translate emerging technology trends and market insights into practical, outcome-driven strategies for product, engineering, and sales teams.
- Build and sustain high-impact relationships with senior customer decision-makers to identify and shape new opportunities for growth and innovation.
Technology Strategy and Execution
- Architect customer enterprise technology centric transformation leveraging data platforms, AI/ML models, cloud-native architectures, and modern engineering frameworks.
- Partner cross-functionally with product, delivery, and sales teams to drive execution excellence across complex digital transformation initiatives.
- Provide technical and strategic guidance in structuring large-scale digital and AI-led transformation deals.
- Anticipate client challenges and proactively recommend technology-led solutions that deliver measurable business value.
- Champion continuous innovation by integrating AI, data modernization, and engineering accelerators into client solutions.
What Youโll Bring
- 20+ years of experience in technology consulting, solution architecture, or technical sales, including 8+ years engaging with Fortune 100 clients.
- Strong technical expertise across Data architectures, AI/ML platforms, Cloud ecosystems (Azure, GCP, AWS), and modern application/engineering disciplines.
- Strong technology skillset aided by business acumen and consultative mindset, ideally grounded by an MBA or significant pre-sales/technical sales experience interfacing with customer c-level executives.
- Proven ability to communicate complex technology strategies clearly to executive audiences, including VP and C-level clients.
- Demonstrated success in leading or influencing large-scale digital transformation programs at Fortune-100 companies.
- Exceptional skills in executive presentation, negotiation, and relationship management.
- A collaborative and visionary leader comfortable influencing cross-functional teams across business and technology domains.
- Strong negotiation and problem-solving abilities.
- Willingness to travel for client engagements and strategic events as needed.
- Proven experience operating within a vendorโclient environment, managing client executive relationships, and solution delivery
- Proven experience operating within a vendorโclient environment, managing client executive relationships and solution delivery.
Sales Representative - Packaging Solutions
Req No.
2025-5502
Category
Sales
Location
US-IL-Bartonville
Type
Regular Full-Time
Union or Non-Union
Non-Union
Division
Packaging
Company
Altorfer Inc
Working Hours/Days
Monday through Friday, typically 7:00 AM to 4:00 PM. This is a salaried, exempt position and may require additional hours based on business needs.
Overview
We are seeking a driven and technically minded Sales Representative - Packaging Solutions to lead the growth of our premium power rental refurbishment packages, custom-engineered solutions, and controls upgrades. Supporting the Caterpillar Dealer Power Rental network nationwide, this role is responsible for developing trusted relationships and delivering value-added solutions that enhance performance, extend equipment life, and meet evolving customer needs. You'll collaborate with engineering, operations, and product support teams to position our packaged offerings as the go-to choice for rental fleet optimization across the U.S. If you excel at consultative selling and have a passion for power systems, this is a unique opportunity to make a nationwide impact.
Basic Duties
- Develop and grow sales of power rental refurbishment packages, custom generator solutions, and controls upgrade offerings across the Caterpillar Power Rental network nationwide.
- Serve as the primary point of contact for rental dealers, collaborating closely to understand needs, propose solutions, and close sales.
- Conduct site visits, fleet evaluations, and technical discovery to identify opportunities for equipment upgrades, repackaging, or performance enhancements.
- Work cross-functionally with engineering, operations, and product support teams to scope projects, develop proposals, and ensure accurate execution of customer requirements.
- Prepare and present technical sales proposals, pricing, and project timelines tailored to customer objectives.
- Track and manage the full sales cycle, from lead generation through post-sale support and follow-up.
- Maintain up-to-date knowledge of packaging standards, emissions regulations, control technologies, and Caterpillar product developments.
- Represent the company at industry events, customer meetings, and internal business reviews to promote packaging capabilities and strengthen customer relationships.
- Provide input on market trends, customer feedback, and competitive positioning to help guide product development and strategic direction.
Qualifications
- 3+ years of experience in technical sales, preferably in power generation, rental equipment, or industrial solutions.
- Knowledge of generator sets, control systems, and power packaging is strongly preferred.
- Familiarity with Caterpillar power products and the power rental industry is a plus.
- Proven ability to build relationships and close consultative sales in a fast-paced, mission-critical environment.
- Strong communication, presentation, and negotiation skills.
- Self-motivated and goal-oriented, with the ability to manage a wide geographic territory and travel as needed.
- Experience working with cross-functional teams including engineering, operations, and service support.
- Proficient in Microsoft Office; CRM experience is a plus.
- Bachelor's degree in business, engineering, or related field preferred; equivalent experience considered.
- Must possess a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
- Some out of state travel will be required.
Altorfer Inc. offers an industry leading compensation and benefit package:
- Health, Dental, Vision, Disability, and Life Insurance
- 401(k)
- Paid Holidays
- Paid Parental Leave and Funeral Leave
- Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
- Education Assistance
- Personal Tool Insurance, and Safety Equipment Reimbursement
- Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection
Payrate: $75,000 - $100,000 annually including the commission
Posted Min
USD $75,000.00/Yr.
Posted Max
USD $100,000.00/Yr.
Physical Requirements/Working Conditions
Primarily works in an office environment with moderate noise levels. Physical requirements may include speaking, listening, writing, typing, sitting for extended periods t a desk or in a vehicle driving. Occasionally required to walk or stand for short durations. May need to move throughout the facility for meetings, supply inventory checks, or other office-related tasks. Occasionally required to stand, walk, reach, or lift light objects (up to 20-25 lbs). Must be flexible to work varying schedules and hours as needed. Travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
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Account Executive - Document Solutions
Our client is the largest independently owned Document Managed Solutions provider in Houston, TX and expanding in the greater Austin, TX market. For more than 37 years, they have offered a distinct and high-value driven document management product and service to medium and large businesses of all types. Their business focuses on sales, service and repair of office Printers, Copiers and Scanners. Their portfolio of services has expanded to include Managed Network/IT Services. They inspire their sales executives to build a professional portfolio, not just earn an income. Their unique business model offers an attractive base salary, and an opportunity to earn uncapped commissions with a monthly reoccurring residual.
The Account Executive - Document Solutions will present, demonstrate, negotiate, and deliver the portfolio of products (printers, copiers, and scanners) and/or services & solutions to prospective customers. Responsibilities will include cultivating relationships across the C-Level & IT suite through prospecting, appointment setting, creating, strategizing, and presenting unique value-driven recommendations to close new accounts and meet annual sales quotas.
Interviews are being scheduled.
A Private Recruiting Service
Provided by Catalyst Career Group
To request an interview, press the "APPLY" Button below.
Position includes:
- $35,000 to $40,000 Starting Salary + Monthly Activity Bonus + Uncapped Commissions
- Anticipated earnings $65,000-$75,000 first year
- Anticipated earnings $75,000-$100,000 second year
- Comprehensive Sales Training Program
- Medical, Dental, and Vision Insurance Package
- 401K retirement plan
- Paid Time Off
- Opportunity for Advancement and more.
Requirements Include:
- 2 years or more of B2B Sales experience with a drive to generate new business
- Associates or Bachelorโs Degree preferred
- Experience with Microsoft Office applications, Contact Management System, and video-based selling strategies preferred
- Must be able to identify and create value with Executive level & IT decision makers
- Experience in analyzing customer needs to develop innovative strategies to close new enterprise accounts
- Resourceful, creative, quick learner
- Self motivated, and also works well within a small team
- Well organized and able to prioritize time
Principal Responsibilities Include:
- Develop and qualify new clients within respective territory or vertical market
- Create sales proposals in a way that shows cost savings for the client
- Drive additional sales opportunities through prospecting cadence and sales cycle
- Close net new accounts and meet sales activity targets
- Respond to and lead RFPs/RFIs
- Gather and utilize business intelligence on prospects to support sales calls and solution presentations that drive new business
- Proactively assess, clarify, and validate customer needs on an ongoing basis
- Strategically design enterprise solutions using price systems and configurations
- Maintain complete knowledge of each accountโs current and long-term purchase plans and objectives
- Exceed GP targets for new business accounts
- Develop and maintain relationship with key internal resources to ensure successful collaboration to meet customer needs
Interviews are being scheduled.
A Private Recruiting Service
Provided by Catalyst Career Group
To request an interview, press the "APPLY" Button below
Altix Consulting is supporting VILPE USA for the recruitment of this position.
Account Executive, Smart Building Solutions
Location: VILPE USA HQ / Mason Ohio / Greater Cincinnati region
Reports to: CEO
Type: Full-time, individual contributor (no people leadership required)
Overview:
VILPE USA is launching and scaling in the U.S. market, bringing proven Finnish building technology to commercial roofing and smart buildings. Our IoT-enabled roof monitoring solution (โSenseโ) helps facilities teams reduce risk, catch issues earlier, and turn roof maintenance into a more predictable, measurable program.
Weโre building a high-output sales team focused on winning real accounts fast this role is for someone who likes being in the field, opening doors, and closing business.
About VILPE USA
Innovating the Future of Roofing and Building Technology
VILPE is a family-owned Finnish technology company that has built a strong reputation across Europe as an innovation leader in roof ventilation and building moisture management. Our solutions set a high standard for energy efficiency, sustainability, and long-term building performance.
Now, VILPE is launching its U.S. operations - with an ambitious goal to grow to $30 million in revenue by 2030. We will bring VILPEโs proven European technology and digital solutions to the American commercial roofing and smart building markets.
At VILPE, we combine Finnish engineering excellence with a forward-thinking, customer-first culture. We value clarity, integrity, and initiative - and we empower people to build and shape success.
Why Join VILPE USA?
- Join a fast-scaling international company at the ground floor of its U.S. growth journey.
- Be part of a high-trust, entrepreneurial culture that values initiative and ownership.
- Work directly with cutting-edge smart building technologies that are redefining an entire industry.
- Contribute to a bold and clear mission: build a $30M U.S. business by 2030
- VILPE USA will enjoy a lot of local decision autonomy in leading the US market expansion.
Role - Account Executive, Smart Building Solutions
As an Account Executive for Smart Building Solutions, youโll own a pipeline of target accounts and drive new customer acquisition in facilities and portfolio environments (owners/operators, FM providers, data center operators, and adjacent ecosystems). Youโll sell consultativelyโoften starting with a pilot and expanding into broader rollouts across sites.
Key Responsibilities:
- Prospect and build pipeline within target segments (roofing contractors, facilities management, portfolio owners/operators, data centers, commercial/industrial buildings).
- Run the full sales cycle: outreach โ discovery โ pilot scope โ proposal โ close โ expansion.
- Sell outcomes, not features (risk reduction, preventive maintenance visibility, faster response, fewer surprises, better planning).
- Coordinate pilots with internal technical resources and customer stakeholders; convert pilots into repeatable multi-site rollouts.
- Build relationships with key influencers: facility directors, maintenance teams, asset managers, construction/retrofit stakeholders, and procurement.
- Work the partner ecosystem where relevant (roofing contractors, service providers, integrators, consultants) to accelerate adoption.
- Maintain strong CRM hygiene (pipeline stages, notes, next steps) and provide Monthly forecasts and updates.
- Gather field feedback to improve messaging and playbooks - early-stage company means your input matters!
Ideal Candidate Profile:
- 3โ5+ years of B2B sales, business development, or account management experience
- Direct or adjacent exposure to at least one of:
- Commercial roofing
- Retail/Hospitality construction
- Life sciences/Government construction
- Facilities management
- Data center construction/operations
- Industrial/commercial construction
- Demonstrated ability to open new accounts (not just farm existing relationships).
- Strong discovery skills and comfort running customer conversations with multiple stakeholders.
- Comfortable working with tools (CRM, productivity tools)
- Willingness to travel domestically as needed (often 30โ60)%, depending on territory and projects).
- Experience with building systems / workflows: CMMS, BMS/BAS, work order processes, service programs, or monitoring/IoT solutions.
- Familiarity with roofing/asset condition assessments, leak response, or building envelope discussions.
- Industry associations exposure (e.g. IIBEC).
Compensation and benefits:
- Competitive and attractive compensation package
- Fixed salary and variable compensation based on targets & achievement
- Attractive benefits (medical/dental/vision, 401k, PTO, โฆ)
- Additional non-traditional health / wellness / mental health
- Great company & work environment โ continuous learning and education
- Growth opportunities and international business environment
- Employee and customer centric culture.
Training and Onboarding:
A comprehensive training and specific on-boarding program will be available.
If your level of ambition meets ours, we want to meet you!
About ConnectUs
ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.
Role Overview
The Account Manager โ Customer Growth & Retention plays a dual role:
- Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
- Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.
This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.
Key Responsibilities Account Management & Customer Success
- Serve as the primary point of contact for assigned customers following initial onboarding.
- Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
- Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
- Monitor service performance, SLAs, and client satisfaction to ensure continued success.
Account Growth & Upselling
- Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
- Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
- Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
- Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.
Dormant Account Re-Engagement
- Maintain a proactive outreach list of 10โ20 existing customers who have not purchased within 60+ days.
- Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
- Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
- Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.
Service Delivery & Issue Resolution
- Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
- Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
- Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.
Reporting & Insights
- Provide regular reports on account activity, growth opportunities, and re-engagement progress.
- Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
- Deliver insights that help customers reduce costs and optimize device operations.
Key Traits
- Proven ability to build trust and grow relationships with existing customers.
- Strong sense of ownership, accountability, and results orientation.
- Excellent communication and listening skills with a proactive approach.
- Comfort with outbound outreach and re-engagement activities.
- Organized, data-driven, and adept at using CRM tools.
- Passionate about helping customers succeed while achieving measurable revenue impact.
Performance Metrics
- Revenue growth from existing accounts
- Number of dormant accounts reactivated
- Upsell and cross-sell conversion rates
- Customer satisfaction (NPS, QBR feedback)
- Responsiveness and retention rate
The Sr. IT Solutions Engineer helps design innovative solutions to support business and IT process improvements.
This position requires at least one functional ERP and technology competency with the ability to support
solution definition and design. The ability to design solutions at a technical configuration level and document
functional specifications is essential. This is primarily a delivery position for a specific functional area.
Stabilization support is expected with the ability to document and transfer knowledge as required.
This is position which requires a high degree of technical knowledge. Effective communication and
prioritization skills are required.
This is an onsite role in Rochester, New York.
Responsibilities:
- Participate in high performance teams which deliver (design, configure, develop, test, train,
- document, implement and stabilize) technical and business process solutions
- Work directly with stakeholders to analyze current business process requirements,
- understand gaps, and create functional specifications for improvements
- Provide stabilization and escalation support, performing knowledge transfer as required
- Mentor, manage and coach IT professionals to create productive, high-performance teams
- Ensure ongoing, auditable compliance with legal and regulatory requirements
Preferred Knowledge:
- Application and business process design
- Third-party API integration
- SAP ERP experience: SAP PP/MM/QM
- Ability to lead the design, configuration and optimization of technical solutions including SAP PP/QM modules to support manufacturing solutions
- ABAP debugging and technical troubleshooting
- IT technology and data management
- Application development
Required Education:
- Bachelor's degree required
Join us to do the best work of your career and make a profound social impact as aย Technical Product Manager โ AI ISV Partner Program (HealthCare) ย on ourย AI Solutions and Ecosystemย team atย Dell Technologiesย locatedย in Hopkinton,ย MAย or Austin/Round Rock, TX
Whatย Youโllย Achieve
As a ย Technical Product Manager ย for theย AI ISV Partner Program โย HealthCare , you will own theย strategy, evolution, and executionย of Dellโs AI ecosystem for financial services andย HealthCareย customers. This role blendsย deep industry domain knowledge,ย AI platform strategy, andย partner ecosystem leadership.
You will define and prioritize AI use cases across theย HealthCareย landscape,ย identifyย ecosystem gaps, guide ISV partner strategy, and serve as aย trusted technical and business interface toย HealthCareย customers. Your work will directly shape how Dell enables AI adoption across banks, payment providers, insurers, capital markets, and emergingย HealthCareย innovators.
You Will:
Establish Dellโs vision for enablingย HealthCareย orย medicalย servicesย customers with AI across regulated and highโscale environments
Own and prioritizeย HealthCareย andย medicalย servicesย AI useโcase and workloadsย spanning fraud, risk, payments, capital markets, and GenAI use cases
Identifyย portfolio gaps and guideย HealthCareย andย medicalย servicesย ISV partner strategy, including prioritization, onboarding, and ecosystem investments
Engage directly withย HealthCareย andย medicalย servicesย customers, translating business and regulatory needs into actionable priorities
Track industry and regulatory trends toย identifyย new opportunitiesย and keep Dellโs Healthcare AI ecosystem ahead of market demand
Lead crossโfunctionallyย for execution across engineering, solutions, partner enablement, validation, and GTM teams
Take the First Step Toward Your Dream Career
Every Dell Technologies team member brings something unique to the table.ย Hereโsย whatย weโreย looking for with this role:
Essential Requirements
8+ years of experience inย technical product management, AI platforms, or ecosystem strategy, withย significantย HealthCareย orย medicalย services experience
Strong understanding ofย howย medicalย institutions andย HealthCareย companiesย operate, including regulatory, risk, and scalability considerations
Deep knowledge ofย AI/ML workloads and architecturesย used in financial services.
Proven experience definingย useย case frameworks, portfolio strategy, and partner ecosystems
Demonstrated ability to engage directly with customers at a technical and business level.
Excellent communication and executiveย level presentation skills
Desirable Requirements
Bachelorโs degree in Computer Science, Engineering, Finance, or related field; advanced degree preferred.ย Experience shaping AI solutions for highly regulated industries
Experience working withย HealthCareย ISVs, financial data platforms, or regulated enterprise software ecosystems,ย Dell AIย platformsย or comparable AI infrastructure ecosystems (NVIDIA,ย hyperscalers, enterprise data platforms)
Compensation
Dell is committed to fair andย equitableย compensation practices.ย The salary range for this position isย $156,400.00 - $202,400.00
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member โ right now at
Who we are
We believe that each of us has the power to make an impact.ย Thatโsย why we put our team membersย atย the center of everything we do. Ifย youโreย looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry,ย weโreย looking for you.
Dell Technologies is a unique family of businesses thatย helpsย individuals and organizations transform how they work,ย liveย and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policyย here .
Job ID: R285490
Join us to do the best work of your career and make a profound social impact as a Senior Technical Product Manager โ AI ISV Partner Program (FinTech) on our AI Solutions and Ecosystem team at Dell Technologies, located ย in Hopkinton,ย MA ย or Austin/Round Rock TX
What Youโll Achieve
As a Senior Technical Product Manager for the AI ISV Partner Program โ FinTech , you will own the strategy, evolution, and execution of Dellโs AI ecosystem for financial services and FinTech customers. This role blends deep industry domain knowledge , AI platform strategy , and partner ecosystem leadership .
You will define and prioritize AI use cases across the FinTech landscape, identify ecosystem gaps, guide ISV partner strategy, and serve as a trusted technical and business interface to FinTech customers . Your work will directly shape how Dell enables AI adoption across banks, payment providers, insurers, capital markets, and emerging FinTech innovators.
You Will:
Establish Dellโs vision for enabling financialย services ย customers with AI across regulated and highโscale environments
Own and prioritize FinTech AI use โ case and workloads ย spanning fraud, risk, payments, capital markets, and GenAI use cases
Identifyย portfolio gaps and guide FinTech ISV partner strategy , including prioritization, onboarding, and ecosystem investments
Engage directly with FinTech and financial services customers , translating business and regulatory needs into actionable priorities
Track industry and regulatory trends toย identifyย new opportunities ย and keep Dellโs FinTech AI ecosystem ahead of market demand
Lead crossโfunctional for execution across engineering, solutions, partner enablement, validation, and GTM teams
Take the First Step Toward Your Dream Career
Every Dell Technologies team member brings something unique to the table. Hereโs what weโre looking for with this role:
Essential Requirements
8+ years of experience inย technical product management, AI platforms, or ecosystem strategy , withย significant FinTech or financial services experience
Strong understanding ofย how financial institutions and FinTech companiesย operate , including regulatory, risk, and scalability considerations
Deep knowledge ofย AI/ML workloads and architectures ย used in financial services
Proven experience definingย use caseย frameworks, portfolio strategy, and partner ecosystems
Demonstrated ability to engage directly with customers at a technical and business level
Excellent communication and executiveย level presentation skills
Desirable Requirements
Bachelorโs degree in Computer Science, Engineering, Finance, or related field; advanced degree preferred.ย Experience shaping AI solutions forย highly regulated industries
Experience working withย FinTech ISVs , financial data platforms, or regulated enterprise softwareย ecosystems,ย Dellย AIย platforms ย or comparable AI infrastructure ecosystems (NVIDIA,ย hyperscalers, enterprise data platforms)
Compensation
Dell is committed to fair andย equitableย compensation practices.ย The salary range for this position isย ย $186,150.00 - $240,900.00
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member โ right now at
Who we are
We believe that each of us has the power to make an impact. Thatโs why we put our team members at the center of everything we do. If youโre looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, weโre looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job ID: R285491
At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. Itโs our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand. Your top priority as an Sales Representative, Pressure Washing Solutions is to assist in the development and execution of a pressure washing solutions sales strategy within a defined retail market, driving sales growth, customer engagement, and operational excellence to deliver industry best practices and an exceptional, differentiated customer experience. This role will combine deep industry expertise in pressure washing with retail and commercial sales acumen to identify customers and sales opportunities, educate teams on industry knowledge and create scalable best practices that enhance the customer experience and position the company as a market leader. Your positive, professional, roll-up-your-sleeves-to-help attitude contributes to our winning culture and makes sure we leave a lasting impression.
Key Responsibilities:
Sales Strategy & Market Growth
- Generates volume and market share growth for assigned products within a specific geographic area.
- Identifies critical markets and new customers within those end markets, plans and develops strategies to drive incremental sales opportunities, market share gains, and understand customer needs to deliver tailored solutions.
- Achieves monthly, quarterly, and annual sales objectives within assigned market and category.
- Leverages data to construct clear and concise business plans for sales and market share gains.
Business Development & Customer Acquisition
- Prospects customers using market knowledge, sales lead software, and company-provided leads to expand customer base of high-value customers via in-person, on-site, in-store, and over the phone.
- Develops and executes comprehensive sales and business plans for prospective accounts and/or market by identifying customer opportunities, devising product segment strategies, and closing applicable opportunities.
- Collaborates with FSR and RTD in the discovery and evaluation of new customers.
- Assists in managing business plans, profiles, and activity within CRM tool and partners with FSR on strategic Requests for Quotes (RFQs) within assigned market.
Customer Engagement & Consultative Selling
- Drives sales of pressure washing products and services through in-store engagement, customer onsite product demonstrations, trade shows and consultative selling.
- Develops and sustains sales relationships with key decision makers and influencers at all levels of the organization, specifically with store personnel and market leadership.
Cross-Functional Collaboration & Process Development
- Collaborates with cross-functional teams to create detailed operating procedures for pressure washing services.
- Ensures processes are scalable and repeatable across multiple retail locations.
- Coordinates and communicates plans and activities with others to ensure a coordinated work effort and team approach.
Reporting & Communication
- Provides regular sales reports and recommendations to leadership to increase market share and continuous improvement.
- Keeps supervisor informed of important developments, potential problems, and related information necessary for effective account management.
Leverages Market Intelligence & Data
- Leverages sales performance data, customer feedback and market trends in tandem with pressure washing knowledge to determine best strategies to identify opportunities to drive market expansion or recapture lost business.
- Understands pressure washing industry trends, customer needs, competitor offerings, and chemical/product differentiation.
- Shares knowledge and remains current on market trends, technology enhancements, competitors, along with challenges and opportunities unique to the geography.
Other Duties
- Performs related work as apparent or assigned.
- May assist in training for sales team on pressure washing products, chemicals, selling techniques, and best practices to ensure consistent, high-quality customer interactions.
What you will bring to the table:
- High school education or equivalent required; college degree or equivalent experience preferred.
- At least 5-7 years of business to business (B2B or B2C) sales experience, business management or equivalent within the pressure washing industry.
- In-depth knowledge of pressure washing industry, solutions, use cases and competitive landscape.
- Previous experience driving category growth within a demographic market.
- Demonstrated success in solution selling, customer acquisition and negotiating.
- Strong communication and interpersonal skills.
- Highly motivated with strong desire to meet or exceed goals.
- Ability to define problems, collect data, establish facts, and draw valid conclusions to ensure customer satisfaction.
- Technical aptitude including Microsoft Office (Excel, Word, PowerPoint) and CRM.
- Valid driver's license and the ability to travel by car up to 75% of work week.
- Ability to work a flexible schedule as needed, which may include select overnights and/or weekends.
- Must live within territory or in proximity of the territory boundaries.
- Demonstrates Northern Tool + Equipmentโs 12 Core Competencies.
About Us
Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesotaโs Iron Range, where our blue-collar work ethic and commitment to serving the people who do the tough jobs was born. Our mission is to be the best in the world at serving the professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, top national brands and global manufacturing operations designed to create our own specialized tools and equipment, we are busting our knuckles to deliver the products, prices and advice our customers need to succeed. Weโre looking for people who share our blue-collar work ethic. If youโre the kind of person who likes to put your nose to the grindstone to help your customers and company succeed, weโd love to talk to you about becoming a member of our team.
Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged. When you join our team, youโll enjoy a comprehensive and competitive compensation package that includes:
- Flexible Work Schedule: Achieve the work-life balance you deserve with our full-time, 8-hour shifts, Monday โ Friday, complemented by a remote work schedule.
- Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future.
- Generous Employee Discount: Love our products? So do we! Enjoy a significant discount on the quality tools and equipment we offer, helping you save on the items you love to use.
- Get Paid on Your Terms: With our Daily Pay option, you donโt have to wait for paydayโaccess your earnings whenever you need them for added financial flexibility.
- Paid Holidays: Take time to relax and recharge with 7 paid federal holidays, because we know how important it is to have time for yourself and your loved ones.
- Incentives: Be rewarded for eligible incentive programs.
When you join Northern Tool + Equipment, you're not just starting a jobโyou're joining a community that supports your success. Come be a part of a team where your skills, dedication, and passion are recognized and celebrated. Your future starts here!
Duration-: 10+ Months
Location: Remote
Overview
An experienced Solution Architect to lead the enterprise rollout of Microsoft Purview across a complex global, multi cloud environment. The consultant will define architecture, implement domain?based governance, and drive adoption of Purview capabilities including cataloging, lineage, classification, access governance, and compliance controls.
Key Responsibilities
- Architecture & Implementation
- Define target?state architecture for Microsoft Purview across Azure, AWS, M365, on prem, and third party platforms.
- Develop and drive the implementation roadmap across U.S. Businesses, PGIM, Corporate Technology, and international units.
- Establish Purview reference architecture, integration patterns, and guardrails.
- Domain Based Governance
- Design collections, hierarchies, and RBAC aligned to domain structures and legal entity boundaries.
- Enable domain owned stewardship while enforcing enterprise taxonomies and governance standards.
- Platform Configuration
- Configure Data Map, Catalog, Scans, Classifications, Sensitivity Labels, and Lineage.
- Optimize scan strategy (frequency, cost, performance) and extend classifiers and metadata models.
- Security & Compliance
- Integrate Purview with M365 Information Protection, Entra ID, and security baselines.
- Support PII/PCI/PHI detection, access governance, and regulatory compliance (SOX, GLBA, NYDFS, GDPR).
- Engineering & Integration
- Integrate with Synapse, Fabric, Databricks (including Unity Catalog), Snowflake, SQL Server, AWS sources, and SAP/Oracle.
- Implement IaC (Bicep/Terraform), CI/CD for Purview artifacts, and automation via APIs.
- Adoption & Stakeholder Management
- Deliver training, onboarding playbooks, and steward enablement.
- Lead workshops for new data domains and products.
- Provide executive level reporting on progress, risks, and KPIs.
Required Qualifications
- 10+ years in data architecture/governance; 2+ years hands on Purview experience at enterprise scale.
- Strong expertise in metadata management, lineage, classification, scan optimization, glossary management and domain based operating models.
- Solid Azure ecosystem knowledge (Storage, Key Vault, Synapse, Fabric, Databricks), M365 Information Protection, and Entra ID.
- Experience with IaC (Bicep/Terraform), APIs/Atlas, and scripting (PowerShell/Python).
- Financial services or regulated industry exposure.
- Excellent communication, stakeholder leadership, and cross domain facilitation skills.
Role Summary
TriVir is hiring a Solution Sales Executive to drive net-new client revenue through partner-led and partner co-sell motions in the Identity and Access Management (IAM) market. This is an individual contributor role on a growing sales team. You will work closely with others for coverage and continuity, lead discovery to identify a clientโs highest-impact IAM problems, and shape the best-fit services engagement. You will own the sales process end-to-end, including Quote and Statement of Work creation, and hand off cleanly to delivery after close.
About Us
TriVir is a boutique, high-end IAM services professional services firm. Our experience and expertise allow us to work with large companies and organizations to solve the most complex IAM problems.
What Youโll Do
- Drive partner-led pipeline: Generate and progress all opportunities through co-sell with PingIdentity, Okta, OpenText, and other partner account teams.
- Lead discovery and qualify deals: Diagnose root causes, quantify business impact, and use a structured framework (MEDDICC or similar) to confirm fit, stakeholders, decision process, and urgency.
- Solve the biggest problems: Identify the highest-priority IAM issues (โthe nastiest problemsโ) and shape the single best-fit services solution to solve them.
- Own proposals and SOWs: Lead proposal development and Statement of Work creation (scope, assumptions, success criteria, milestones, client responsibilities, change control), leveraging internal sales engineers and solution architects for technical details and estimates.
- Manage procurement and close: Navigate negotiations and procurement, including regulated and public sector processes when applicable.
- Operate in a team-selling model: Coordinate with others for assistance, backup, handoffs, and shared coverage across opportunities as needed.
- Represent TriVir externally: Attend partner events, conferences, and client meetings (~25% travel) and present effectively to executive and technical audiences.
- Ensure clean delivery handoff: Transition signed work to delivery with clear documentation of scope, success criteria, assumptions, risks, and governance.
What Youโll Sell
- IAM systems integration and implementation services supporting: PingIdentity, Okta, OpenText IAM
- Identity Governance (IG) work including: Veza, Lumos
- Project-based services and advisory retainers (some engagements may evolve into ongoing managed-services-like relationships)
Compensation
- OTE: $160k-$230k based on experience
- Base: $90k-$130k
- Variable: $70k-$110k (based on recognized service revenue from net-new clients)
- Ramp: First year Q1 - 100% OTE, Q2 - 75% OTE, Q3 - 50% OTE, Q4 - 25% OTE
- Paid the greater of the Ramp or standard plan each quarter for the first year
Benefits
- Medical, dental, and vision insurance
- Short-term disability and long-term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- 401(k) with company match
What Success Looks Like
Variable Compensation: Recognized net-new client revenue.
Performance Management:
- Partner-sourced/partner-influenced pipeline and revenue
- Win rate and stage conversion on partner-introduced opportunities
- Forecast and CRM hygiene (next steps, close plans, current status)
- Sales cycle management and deal progression by stage
- SOW quality (clear scope, deliverables, and success criteria)
Qualifications
Required
- Experience selling solutions or professional services
- Proven ability to sell complex, multi-stakeholder engagements (typical deal sizes $100kโ$3M+; sales cycles measured in months)
- Comfortable selling to CIO/CISO, IAM leadership, and IT operations teams; able to work through procurement
- Experience operating in a team selling environment (coverage, backup, handoff)
- Strong written communication (proposals/SOWs) and executive presence
- Sufficient technical knowledge to engage in discovery motions and participate in technical solution development
Preferred
- IAM domain expertise and professional services selling experience
- Familiarity with PingIdentity, Okta, OpenText, and/or Veza/Lumos
- Working knowledge of MEDDICC or similar discovery/qualification frameworks
Location and Travel
- Strong preference for office presence in American Fork, UT, Raleigh, NC, or Centreville, VA
Approximately 25% travel for partner events, conferences, and client meetings
Additional Job Application Terms
This job is part of LinkedInโs Full-Service Hiring beta program. Eligibility is limited to candidates located in and performing services in the United States, excluding those based in Alaska, Hawaii, Nevada, South Carolina, or West Virginia.
Weโre committed to making our hiring process as smooth and timely as possible, and we understand that waiting to hear back can add to the anticipation. If youโre a potential fit, our team will reach out within two weeks to progress you to the next stage. If you donโt hear from us in that time, we encourage you to explore other opportunities with our team in the future, and we wish you the very best in your job search.
Digital Solutions Specialist โ Power Platform (GXP)
An international global leader in the pharmaceutical industry, with a prestigious portfolio of brands, is in immediate need of a Digital Solutions Specialist. The Digital Solutions Specialist will support GxP compliant Power Platform solutions used in quality systems. Tools include Power Apps, Power BI and Power Platform (end to end)
The chosen candidate will have experience in the following:
- Handsโon experience building Power Platform solutions
- Strong understanding of GxP compliance
- Ability to code/configure within regulated environments
- Experience supporting quality or regulated business processes
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Salesforce Solution Architect (Remote) Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Job Description: We are looking for a Salesforce Architect with strong and deep experience in the Salesforce platform.
The ideal candidate should have hands-on expertise in designing and implementing Salesforce solutions and a strong technical background.
Key Requirements: Strong experience in Salesforce with deep platform knowledge.
Experience working with Sales Cloud, Service Cloud, B2B Commerce, and Experience Cloud.
A technical background is preferred (for example, someone who started as a Salesforce Developer and moved into an Architect role).
Exposure to AI capabilities within Salesforce is a plus, as the organization is currently in the early stages of AI adoption.
Salesforce certifications are helpful and considered an advantage.
Additional Information: This individual will work with three other solution architects and report to their Application Development Director About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Service Cloud, Sales Cloud, salesforce developer
Remote working/work at home options are available for this role.
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Mid-Level Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members' individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.
We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus . Relocation assistance is not available for this position.
What you'll do:
* Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.
* Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.
* Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.
* Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.
* Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.
* Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).
* Monitors legislative initiatives that may impact economy, society, and personal financial situation.
* Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's
* products and services.
* May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
* Serves as a resource to less experienced team members on escalated issues of a routine nature.
* Guides and influences less experienced team members.
Work Hours:
* Monday - Friday / 7:30am - 7:00pm (Central)
* An 8 hour shift will fall within these hours
* This role is required to be in office, with potential hybrid opportunity after 6 months.
What you have:
* High School diploma or GED
* Required maintenance of Life/Health license
* Required annual completion of AHIP and Broker/Carrier appointments when applicable.
* 2 years of financial industry and/or life sales experience
* Experience delivering frequent written and oral communication
* Experience acquiring and applying new concepts and information
* Experience processing and analyzing information
* Experience fulfilling requests and meeting deadlines
* Experience resolving conflict and negotiating
* Experience multi-tasking in an operating systems environment
* Experience participating in or leading teams
* Successful completion of a job-related assessment may be required
What sets you apart:
* 4+ years experience working in Sales with life insurance
* 1+ years experience working in a call center environment
* CLUยฎ - Chartered Life Underwriter or comparable designation
* US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $62,470.00 - $108,680.00.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values โ honesty, integrity, loyalty and service โ define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Intermediateย Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on membersโ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.
We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus . Relocation assistance is not available for this position.
What you'll do:
Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.
Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.
Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.
Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.
Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.
Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).
Monitors legislative initiatives that may impact economy, society, and personal financial situation.
Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's
products and services.
May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
Serves as a resource to less experienced team members on escalated issues of a routine nature.
Guides and influences less experienced team members.
Work Hours:
Monday โ Friday / 7:30am โ 7:00pm (Central)
An 8 hour shift will fall within these hours
This role is required to be in office, with potential hybrid opportunity after 6 months.
What you have:
High School diploma or GED
Required maintenance of Life/Health license
Required annual completion of AHIP and Broker/Carrier appointments when applicable.
1 year of financial industry and/or life sales experience
Experience delivering frequent written and oral communication
Experience acquiring and applying new concepts and information
Experience processing and analyzing information
Experience fulfilling requests and meeting deadlines
Experience resolving conflict and negotiating
Experience multi-tasking in an operating systems environment
Experience participating in or leading teams
Successful completion of a job-related assessment may be required
What sets you apart:
2+ years experience working in Sales with life insurance
1+ years experience working in a call center environment
CLUยฎ - Chartered Life Underwriter or comparable designation
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $48,340.00 - $84,110.00.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
ย
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
ย
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
ย
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
ย
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values โ honesty, integrity, loyalty and service โ define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Intermediateย Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on membersโ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.
We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus . Relocation assistance is not available for this position.
What you'll do:
Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.
Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.
Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.
Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.
Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.
Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).
Monitors legislative initiatives that may impact economy, society, and personal financial situation.
Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's
products and services.
May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
Serves as a resource to less experienced team members on escalated issues of a routine nature.
Guides and influences less experienced team members.
Work Hours:
Monday โ Friday / 7:30am โ 7:00pm (Central)
An 8 hour shift will fall within these hours
This role is required to be in office, with potential hybrid opportunity after 6 months.
What you have:
High School diploma or GED
Required maintenance of Life/Health license
Required annual completion of AHIP and Broker/Carrier appointments when applicable.
1 year of financial industry and/or life sales experience
Experience delivering frequent written and oral communication
Experience acquiring and applying new concepts and information
Experience processing and analyzing information
Experience fulfilling requests and meeting deadlines
Experience resolving conflict and negotiating
Experience multi-tasking in an operating systems environment
Experience participating in or leading teams
Successful completion of a job-related assessment may be required
What sets you apart:
2+ years experience working in Sales with life insurance
1+ years experience working in a call center environment
CLUยฎ - Chartered Life Underwriter or comparable designation
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $48,340.00 - $84,110.00.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
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Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
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The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
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For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
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USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.