Twp Subscription Jobs in Usa
384 positions found — Page 7
Hospital (270 beds) is seeking a Board Certified Orthopedic Surgeon to join a bone and joint group practice in Middle Tennessee.
Special Requirement: The ideal candidate will be comfortable performing Hand Surgery.
Office space, is fully furnished with state of the art equipment and is adjacent to the surgery center. General call will be required and shared with other physicians.
Base Salary Compensation Package May also Include:
Commencement bonus
Assistance with medical education debt
Relocation assistance
Reimbursement for Licensure, Dues and/or Subscriptions
401K, Profit sharing, PTO, and CME allowance
City is experiencing tremendous growth! The cost of living is lower than the US average with a low unemployment rate. The city is 20 minutes from Fort Campbell and is the home of Austin Peay State University. Located off the Cumberland River, this city offers boating, fishing, etc. and it s a welcoming, family-friendly town.
Voted by Money Magazine in 2019 - Best Place to Live in America!
17th fastest growing city in the nation
County population of over 150,000 Mild climate with four distinct seasons
Youngest city in Tennessee, attractive, vibrant community
20 Universities and Colleges within an hour drive
Access to downtown Nashville only 40 mins. away
$140 million in new schools over past 10 years
Numerous golf courses and parks
Keep more of what you earn - Tennessee has no state income tax!
Hospital (270 beds) is seeking a Board Certified or Board Eligible Vascular Surgeon.
Employed/Hospital-Based Position
Office Space is available
Shared Call
Base Salary Compensation Package May also Include:
RVU based bonus
Commencement bonus
Assistance with medical education debt
Relocation assistance
Reimbursement for Licensure, Dues and/or Subscriptions
401K, Profit sharing, PTO, and CME allowance
City is experiencing tremendous growth! The cost of living is lower than the US Average with a low unemployment rate. The city is 20 minutes from Fort Campbell and is the home of a University. Located off the Cumberland River, this city offers boating, fishing, etc., and it's a welcoming, family-friendly town.
Voted Best Place to Live by "Money" magazine
17th fastest growing city in the nation
County population of over 150,000
Mild climate with four distinct seasons
Youngest city in Tennessee, attractive, vibrant community
20 Universities and Colleges within an hour's drive
Access to downtown Nashville - only 40 mins. away
$140 million in new schools - over the past 10 years
Numerous golf courses and parks
Keep more of what you earn - Tennessee has no state income tax!
No visa assistance available
Opportunity Highlights
- Come join a well-established physician practice, 45 minutes to downtown Chicago that understands the need to balance work with a healthy personal life style
- Well established not-for-profit 3 hospital system
- Epic EMR
- Easy to use; support department available
- Unique work structure conducive to utilizing all your skills
- Strong partnership with colleagues
- 0.8FTE and above position with full range of clinical services. - Board Certified required. - Hospital Location - Munster, IN - 28 ORs, NORA includes 7GI suites, Cath Labs and IR - 2-10 patients per day - 40hr/week - Call - 1 weekend/month
- Highly competitive salary offers (Negotiable - MGMA guidelines
- Medical/Dental/Vision insurance plans available - 403B opportunities including employer match - Exceptional CME funds - Licensure reimbursement: license, CSR, DEA, Dues/Subscriptions
- Flexible time off - Contract bonuses off RVU's - Sign-on bonus (negotiable) - Relocation reimbursement
- Munster, Indiana
- 45 minutes to downtown Chicago in traffic!
About VISTA Staffing
A ClearlyRated Best of Staffing Client and Talent 10-Year Diamond Award winner, VISTA has 30 years of experience optimizing continuity of care for hospitals, medical practices and government agencies across the US. A leading provider of short-term US locum tenens and permanent physician search services, VISTA partners healthcare providers with facilities who need them most, providing an effective strategy for lessening the impact of the global provider shortage. Our VISTA team goes above and beyond to make healthcare providers feel valued in the job search process and are committed to elevating careers to new heights.
Description
What We're Looking For:
Join us as an Enterprise Client Success Executive, where you'll play a crucial role in driving value and fostering long-term partnerships with our esteemed clientele. As a CSE, you'll be at the forefront of the post-sale lifecycle, dedicated to ensuring the success of our customers' investments, aligning with their business objectives, and facilitating organizational growth.
Your primary focus will be on nurturing relationships with key stakeholders, serving as a trusted advisor to our customers, and deeply understanding their unique business needs. By leveraging your expertise and insights, you'll guide our clients towards achieving their KPIs, driving retention, renewal, and growth across your portfolio.
At Meltwater, we believe in personal and professional growth, and as an Enterprise Client Success Executive, you'll have access to a supportive ecosystem that promotes mentorship, skill development, and inclusive leadership.
Join our team of experienced professionals and accomplished leaders as we embark on a journey of continued success and client satisfaction.
What You'll Do:
Collaborate closely with internal teams to align account activities with each customer's unique business case and strategic objectives.
Execute meticulously on agreed-upon plans, adhering to mutually agreed timelines with the customer.
Develop and maintain comprehensive joint impact plans for your top accounts within your portfolio, ensuring ongoing alignment and value delivery.
Proactively inform and guide customers on new features and releases to enhance their experience and maximize value.
Monitor adoption and utilization trends, offering tailored recommendations based on each customer's evolving business needs.
Identify potential renewal risks and retention challenges, collaborating closely with internal and sales teams to secure successful renewals.
Identify opportunities for upselling and expansion, enabling named Account Executives to drive growth effectively.
Conduct regular, insightful customer business reviews to foster transparency, alignment, and mutual success.
Act as the primary advocate for customers, channeling their feedback and insights to drive continuous improvement across all areas, including product development and service delivery.
What You'll Bring:
A Bachelor's degree or higher is preferred for this role.
An extensive professional history spanning 7-10+ years, showcasing a diverse array of experiences in roles such as Management Consulting, Customer Success, Account Management, Business Development, or other client-facing positions.
Demonstrated proficiency in effectively managing complex, multi-divisional, and multi-geographical client portfolios.
A talent for seamless collaboration with cross-functional teams, including Sales, Product, Marketing, and Services, driving collective success.
Thrive in fast-paced environments, exhibiting agility in multitasking and embracing diverse responsibilities.
Exhibit industry-specific expertise in areas such as media monitoring, SaaS, PR, or Marketing.
Bonus points for previous experience in Project Management, enriching your profile.
Excellent written and verbal communication skills in English.
Openness to embrace our hybrid work schedule, requiring presence in the office one day per month.
The ability to legally work in the country of hire is required for this position.
What We Offer:
Enjoy flexible paid time off and unlimited leave options for enhanced work-life balance.
Excellent medical, dental, and vision options
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid or remote work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Compensation Overview - Base Salary of $107,000 - $132,000 USD per year + [monthly/quarterly] commissions [subject to the terms of the applicable commission plan].
Total compensation range for this position: $107,000 - $165,000 USD per year. Earnings are dependent on individual sales performance.
Our Story:
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Description
What We're Looking For:
Begin your career as a Customer Success Manager IIat Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our team and play a pivotal role in delivering exceptional experiences. As a Customer Success Manager II, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training
At Meltwater, we offer more than just a job-it's a pathway to personal and professional growth. Immerse yourself in an environment that cultivates your talents, fosters mentorship, and advocates for inclusive leadership principles. Engage with seasoned account managers and resilient leaders who are committed to supporting your journey of development.
Join our team and become part of a diverse community that celebrates your unique contributions and empowers you to reach new heights.
What You'll Do:
Collaborate with internal stakeholders, including Renewal Managers and Account Managers, to align customer needs effectively.
Provide strategic guidance and support to ensure comprehensive adoption of Meltwater solutions, maximizing value for customers.
Empower clients with tools and resources to cultivate strong advocacy, enhancing billing relationships.
Foster a deep understanding of customers' organizational context and objectives through close collaboration, tailoring solutions to their unique needs.
Seamlessly partner with the Account Manager team to identify upselling and cross-selling opportunities, driving overall customer account growth.
Proactively engage with accounts ahead of renewal dates to support renewals, mitigate risks, and address 'at-risk' accounts.
Take ownership of customer account gross retention, prioritizing high levels of satisfaction and loyalty.
Drive client engagement and product adoption to ensure ongoing value delivery.
Conduct thorough onboarding and training sessions for new customers, facilitating seamless integration with Meltwater solutions.
Gather customer feedback through executive business reviews, fostering continuous improvement and addressing evolving needs.
Identify expansion opportunities and communicate them to Account Managers, contributing to the growth and success of customer accounts.
What You'll Bring:
A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.
Demonstrated expertise in customer success, account management, or a related field, backed by at least 3 years of hands-on experience in account management.
Exceptional communication and interpersonal skills, enabling the establishment and maintenance of strong customer relationships.
Results-driven mindset, dedicated to achieving customer satisfaction and fostering their success.
Proactive approach in identifying and addressing customer needs and opportunities promptly.
Collaborative spirit, adept at working closely with cross-functional teams to ensure seamless customer success.
Excellent written and verbal communication skills in English.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
The ability to legally work in the country of hire is required for this position.
What We Offer:
- Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
- Excellent medical, dental, and vision options
- 401(k) matching, life insurance, commuter benefits, and parental leave plan
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
- Base Salary of $48,000 -$64,000 USD per year + quarterly commissions subject to the terms of the applicable commission plan.
- Total compensation range for this position: $80,000 - $107,000 USD per year. Earnings are dependent on individual sales performance.
Where You'll Work:
- 233 S. Wacker Drive / Willis Tower Suite 8370
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Description
What We're Looking For:
As the Insights Services Manager for the Tech, Media & Entertainment vertical, you will lead the delivery of strategic insights programs for a portfolio of high-profile clients across the TME space. You will manage a team of 3-4 analysts and serve as the primary engagement lead across multiple accounts, ensuring high-quality, commercially impactful insights delivery.
This role blends client leadership, team management, and operational execution. You will be responsible for driving account success, developing your team, and ensuring scalable, high-performing delivery within your vertical.
This is a hands-on leadership role for someone who thrives in fast-paced environments and understands the evolving landscape of media intelligence, digital analytics, and brand measurement.
Meltwater offers more than employment-it's a journey towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your leadership skills, champions innovation, and empowers you to drive change across a diverse, global organization.What You'll Do:Vertical & Account Leadership
Own and lead the Tech, Media & Entertainment client portfolio within Insights Services.
Serve as the primary point of contact for key client stakeholders across multiple accounts.
Translate business objectives into structured insights programs and reporting frameworks.
Ensure delivery excellence across dashboards, reports, executive presentations, and strategic recommendations.
Lead and develop a team of 3-4 analysts.
Provide structured coaching, performance feedback, and development planning.
Ensure workload prioritization and resourcing across accounts within the vertical.
Foster accountability, quality standards, and consistent delivery practices.
Oversee account timelines, scope adherence, and delivery milestones.
Monitor project health, utilization, and margin performance within your vertical.
Partner with Sales, Client Success, and Product to ensure alignment and scalable solutions.
Escalate risks early and proactively remove blockers impacting delivery.
Ensure consistent application of research methodologies and media measurement frameworks.
Maintain high standards for storytelling, visualization, and strategic clarity.
Contribute to SOP refinement and knowledge sharing within Insights Services.
Bachelor's degree in PR, Communications, Market Research, Business, or a related field; advanced degree preferred.
4+ years of experience in insights, media analytics, market research, or related fields, with 1-3 years of people management experience.
Proven track record in managing large-scale, multi-stakeholder insights programs with measurable business impact.
Expertise in research methodologies, media measurement KPIs, and translating complex data into actionable strategic recommendations.
Experience in Tech, Media, or Entertainment industries preferred.
Commercial awareness, including scope management and margin sensitivity.
Demonstrated success in leading and developing high-performing teams.
Exceptional executive presence with the ability to influence senior stakeholders internally and externally.
Business-level fluency in English (additional languages a plus).
What We Offer:
Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Base Salary of $115,000 - $132,000 USD per year + 10% annual bonus paid in quarterly installments [subject to the terms of the applicable bonus plan] Total compensation range for this position: $126,500 - $145,200 USD per year.
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Description
What We're Looking For
Join Meltwater's Client Insights team as Insights Analyst, where you'll play a key role in transforming data into meaningful narratives for our clients. You'll contribute to bespoke reporting, using both quantitative and qualitative analysis to uncover trends, identify opportunities, and guide strategic decisions.
In this role, you'll take ownership of report delivery workflows, coordinating internally as needed to ensure insights are delivered with consistency, clarity, and impact. Your work will blend data storytelling, critical thinking, and collaborative execution. At Meltwater, you'll immerse yourself in an environment fostering continuous growth, where mentorship and inclusive leadership are fundamental principles rather than mere catchphrases. Collaborate with experienced colleagues and respected leaders, continually evolving alongside industry trends. Within this dynamic environment, you'll thrive within a culture emphasizing empowerment and autonomy, making significant contributions to our expanding organization's success.
What You'll Do:
Interpret customer requirements, translate them into clear reporting deliverables, including generating dashboards, query building and recurring or ad hoc report formats.
Conduct quantitative and qualitative analysis of earned and owned media data, including social listening outputs, news coverage, and content performance, to identify key narratives, opportunities, and risks.
Craft contextual insights based on performance metrics and KPIs, turning raw data into clear, concise storylines.
Maintain visibility across reporting timelines, proactively communicate progress or blockers, and ensure methodological consistency and quality across all deliverables
Uphold visual and formatting consistency across deliverables, proofreading for clarity, data integrity, and narrative cohesion
Address customer inquiries and concerns regarding delivered reports, contributing to training and initiatives to enhance team knowledge and efficiency.
Conduct quantitative and qualitative analysis of data to provide clients with insights on brand perception, performance, and industry trends.
Own the reporting workflow from setup to delivery, ensuring clarity in expectations, smooth coordination with internal teams, and high-quality outputs for clients
Utilize Meltwater software, Excel, and PowerPoint to extract data, synthesize findings, and package insights in a way that informs strategic decisions.
Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality by effectively coordinating with the team.
What You'll Bring:
Bachelor's degree in a relevant field such as Social Sciences, Communications, Marketing, Media Studies, Data Analytics, or related fields emphasizing research and analysis.
0-2 years of relevant work experience (client-facing roles are advantageous).
Exceptional written and verbal communication skills in English, with a particular emphasis on proficient report writing in English.
Proficiency in Microsoft PowerPoint & Excel, including PivotTable, VLOOKUP, and similar functions.
Meticulous attention to detail, adept at handling recurring tasks and ensuring data integrity.
Proficient report writing skills, covering both qualitative and quantitative aspects.
Customer-focused mindset with a commitment to exceptional client servicing.
Critical thinking skills, facilitating insights derived from data analysis.
Strong interest in current affairs, mainstream media, and social media trends.
Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers situated in distant locations.
A keen interest in learning, adaptability, and resilience in a dynamic work environment.
Excellent written and verbal communication skills in English, particularly in report writing.
The ability to legally work in the country of hire is required for this position.
What We Offer:
Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career
- Base Salary of $67,000 - 89,000 USD per year.
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Job Description:
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
The Customer Success Manager (CSM) is a key role within the Sales organization responsible for providing direct impact on revenue retention by owning the post-sales customer experience, driving adoption and value realization for our subscription and open access research customers. Ultimately, the CSM represents the customers' interests in realizing value from Wiley's digital research solutions. The CSM will focus on key accounts for which they will be responsible for leveraging data around customer health to effectively collaborate with cross-functional teams to drive customer outcomes, client satisfaction and overall revenue growth. The CSM will also partner closely with Sales to help them achieve their revenue targets and identify future growth opportunities. Strong relationship-building skills and a passion for helping customers succeed, combined with an affinity for metrics and analytics, are key to success in this role. This is a great opportunity for someone who understands open access research policies, and has ideally leveraged CSM tools, like Sales Force and Gainsight.
How you will make an impact:
- Establish strong relationships with assigned customers, serving as their dedicated point of contact for all post adoption requests and challenges.
- Partner with cross functional teams to ensure the customer receives maximum value from their investment.
- Consult with clients to define goals and the key metrics/KPIs used to evaluate their progress towards achieving those goals.
- Collaboratively work with sales partners to achieve revenue targets via strong customer satisfaction scores and retention rates.
- Monitor customer health metrics to conduct qualitative and quantitative analysis aligned to their goals to ensure they are on track to achieve value while solving for those that are off track.
- Identify CSQL's during customer check-ins to support revenue growth and upsell opportunities.
- Leverage technology and data to increase efficiencies and make processes scalable.
We are seeking candidates who have:
- 3+ years' experience as a Customer Success or Sales Account Manager. Preferably in research, publishing and/or higher education.
- Excellent written, verbal and presentation skills with attention to detail.
- Preferred Bilingual (Spanish)
- Located in Eastern Time zone
- Strong organizational skills with project management experience, particularly in managing customer lifecycles.
- Capability to build trust, rapport, and strong client relationships. Passionate about being a customer advocate.
- Strong analytical skills with problem-solving and can-do attitude.
- Team player with the capacity to multi-task with minimal supervision to meet deadlines.
- CRM experience ( ) + CSM platform experience (Gainsight)
- Ability to travel - up to 25%
We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
66,900 USD to 95,967 USD#LI-KW1Job Posting Title:
Customer Success ManagerLocation:
Cary, NC, USAAbout Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Global Controller
Location: United States; Remote, EST working hours (hybrid if near Cleveland, OH or Atlanta, GA office)
Experience: Director
Job Function: Accounting & Finance
Employment Type: Full-Time
Industry: Computer and Network Security
About the position
The Global Controller is a leader and operator who will report directly to the Chief Accounting Officer (CAO). As the Global Controller for the consolidated company, the position will oversee & influence accounting operations and directly supports the CAO, CFO & other executive/leadership teams. This role is an integral part of our operations as it will oversee daily financial operations including accounting, treasury, and management reporting. The role requires proven industry experience as an accountant, preferably in a senior role, as well as management experience in order to delegate and grow the team. As a strong communicator and skilled financial analyst, the goal is to assist streamlining closing cycles, procurement, payroll, and financial reporting as well as produce thorough financial status reports for senior management to help drive strategy, improve our operational efficiency, and aid in our continued growth.
Applicants must hold U.S (United States) citizen or U.S. permanent resident status.
Job Responsibilities
- Direct all aspects of consolidated global financial reporting, ensuring seamless integration of international subsidiaries while maintaining accuracy in financial statements
- Accountable for ensuring consistent compliance of corporate accounting principles and procedures in full compliance with US GAAP and coordinate with local accountants on local reporting requirements (e.g. IFRS)
- Act as a strategic partner to the CAO and exec team by analyzing financial performance, identifying trends/variances, and providing data-driven assumptions to inform budgeting and forecasting
- Lead the relationship with external auditors to ensure the timely and successful completion of annual audits and regulatory filings globally
- In partnership with tax department, manage global tax accounting and transfer pricing
- Manage and drive efficient monthly and quarterly close cycles by leveraging & evaluating existing tooling as well as support innovation by adopting AI, new advanced tooling, and automation to enhance speed and accuracy
- Design, monitor, and enforce an internal control environment to protect global assets and ensure organizational integrity
- Maintain organizational readiness for potential M&A and capital market events by maintaining an 'audit-ready' environment and leading the technical purchase accounting / operational integration of new entities
- Build and foster a strong team culture as we scale and delegate further functions & specialization as well as provide training, mentorship, feedback, and coaching to the accounting teams and direct reports
- Collaborate with cross-functional teams to support business initiatives and drive financial efficiency.
Minimum Qualifications, Education, and Skills
- 10+ years of experience in senior accounting/finance leadership roles
- Bachelor's Degree in Finance, Accounting or Economics (CPA preferred)
- Proven track record managing multi-entity consolidations, timely close cycles, audits, transfer pricing, financial controls and international compliance across US GAAP, IFRS, and local GAAPs
- Familiarity with Software-as-a-Service (SaaS) or subscription-based revenue recognition and financial reporting
- Strong interpersonal skills for managing relationships with execs, auditors, banking partners, and external stakeholders
- Ability to manage, coach, and lead teams, ensuring alignment between accounting and the broader business
- A significant plus is proficiency with NetSuite, FloQast, and Salesforce and experience leveraging AI tooling for process automation and optimization
Travel Requirements
Up to 5% travel required
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.
About the Role
We are seeking a pragmatic and business-minded Contracts Manager to join our legal department to help scale and strengthen our buy-side contracting function within our global manufacturing organization.
This position will focus primarily on buy-side contracts for goods and services, including supporting supply chain, IT, HR, and other business functions and will provide critical support to our procurement and legal teams. This role will help bring structure, consistency, and scalability to our buy-side contracting processes as we continue to grow. The successful candidate will be responsible for managing the lifecycle of commercial agreements, ensuring compliance with internal policies, and driving consistency across contract processes.
In the first twelve to eighteen months, success in this role will include establishing consistent contract intake and review workflows, creating a usable playbook for common vendor negotiations, improving visibility into renewals and key contract terms, and helping us prepare for implementation of a CLM system.
This role will work closely with senior legal leadership and business stakeholders across the company.
This position will offer a candidate a collaborative, supportive and inclusive workplace culture. A flexible hybrid work schedule, the opportunity to work closely with senior legal and business leadership, and exposure to global operations and international contracting.
This is a hybrid position requiring three days per week in the office, with the flexibility to work remotely two days per week.
In This Role, You Will
- Manage contracting workflow from initial request through to signature cycle working closely with all departments.
- Under supervision of legal counsel, draft, review, and negotiate a broad range of standard vendor contracts, including subscription agreements, confidentiality, master supply and services agreements, SOWs, distribution agreements, and independent contractor agreements.
- Manage contract renewals, extensions, amendments, and terminations, negotiating terms that align with changing business needs.
- Review lease documents, including amendments and terminations.
- Provide guidance on contract interpretation and enforceability.
- Ensure contracts comply with internal policies, U.S. regulations, and, where applicable, international legal standards.
- Collaborate with legal, procurement, and business teams to ensure contracts reflect business goals while managing risk.
- Maintain contract templates and support the development of standardized contract templates, playbooks, process improvements, and internal knowledge management resources.
- Track contract lifecycle events (renewals, terminations, obligations) using contract management tools or systems.
- Support implementation and adoption of contract lifecycle management (CLM) tools.
- Ensure contract documentation and related correspondence are maintained in accordance with company policies and legal requirements, supporting strong governance and audit readiness.
- Be a trusted business partner providing timely, thoughtful, and helpful responses to requests from internal customers regarding company policies, legal issues, and risk tolerance.
- Use good judgment in knowing when to escalate issues within the legal team for further evaluation or approval.
- Resolve contract disputes, conflicts, and issues that may arise during the contract lifecycle through effective communication, negotiation, and problem-solving skills.
- Monitor vendor performance against contract obligations, service level agreements (SLAs), and key performance indicators (KPIs), and take corrective actions as needed.
Qualifications
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- 5+ years of contracts management, operations, or other comparable experience in a corporate setting, in-house legal department, or law firm.
- Strong understanding of commercial and supply chain contracting principles.
- A demonstrated understanding and strong working knowledge of common contractual issues associated with commercial agreements.
- Experience in reviewing and negotiating a variety of commercial contracts and managing multiple complex contracts.
- Expert at MSWord Track Changes, DocuSign, and Adobe Acrobat Pro.
- Experience with contract management software or CLM tools is a plus (e.g., IntelAgree, Ironclad, Coupa, SAP Ariba).
- Able to meet deadlines and coordinate cross-functional teams to ensure contract compliance and successful execution.
- Strong communication and interpersonal skills to build and maintain relationships with vendors, customers, and internal stakeholders.
- Willingness to adapt to rapidly changing technology landscapes, emerging trends, and market dynamics to drive innovation in contract management practices.
- Excellent written and oral communication, negotiation, and organizational skills.
- A strong sense of working in a collaborative environment.
- Bachelor's Degree or a certification as an ABA-approved paralegal.
We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company's profit-sharing program, paid time off, including vacation and sick leave. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, and skillset.
What We Offer
At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
Time for You: Paid holidays, vacation time, and personal/sick days each year.
Join us and build a career where you're supported - at work and beyond.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.