Two By Four Jobs in Usa

Job Description

The Monterey Plaza Hotel & Spa is a luxury property within the Woodside Hotel Group collection. This 282-room property has four penthouse suites, over 30,000 square feet of meeting space.

We are seeking a Meetings & Events Manager to join our award-winning team. The Meetings & Events Manager is responsible for the management of group business after booking by the Sales department; generally, for groups with more than twenty-one (21) sleeping rooms. They will also respond to telephone and online requests for bookings and service of social events and weddings. These responsibilities include client development to ensure profitable events and functions, repeat and referred business. Accordingly, they upsell menus, suggest décor, floral, spa treatments, entertainment, and other enhancements to achieve their sales and guest satisfaction goals. They are a liaison between the hotel’s business interests, hotel personnel, and the group client. The Meetings & Events Manager represents the Monterey Plaza Hotel & Spa in a manner that enhances the reputation of the hotel within their market segment, the local community, and within the industry.

ESSENTIAL FUNCTIONS

1. Executes their market segment’s business plan utilizing hotel assets. Manages client relations, upsells, and represents the hotel and market segment according to luxury property and Monterey Plaza Hotel & Spa standards.
2. Ensures profitable contracts are implemented on behalf of the hotel by regularly reviewing banquet event order details, attending pre-conference and other planning meetings, addressing required food and beverage contribution. Strategies to achieve or exceed their budgeted market segment goals quarterly. Regularly meets with the Director of Meetings & Events to evaluate client development efforts and strategize how to maximize spend.
3. Maximizes sales and service by guiding clients through the finer details of events planning; suggests appropriate room sets, décor, floral, linens, and audio-visual requirements, and menus, spa experience, and other hotel services. Upsells food and beverage.
4. Responsible for guest relations as it pertains to their market segment, which includes development of both prospective and existing business. Conducts site inspections with a guided tour offering detailed descriptions of services offered for potential and definite business by either a pre-arrangement or walk-in basis.
5. Contacts clients to complete the resume questionnaires, review hotel policies and procedures, and finalize their banquet event order including completing special arrangements such as golf tee times, spouse tours, spa treatments, and restaurant reservations. Ensures client’s deposits are received. Confirms completed rooming lists, special arrangements, amenity requests, and menus and distributes all information as required.
6. Creates, writes, proofs, and distributes banquet contracts, banquet event and change orders, room diagrams, and conference resumes. Processes accurate and timely information throughout the hotel as it pertains to their market accounts, performance results and future business. Ensures all on a need-to-know basis are appropriately informed in a timely manner. Completes all reports in a timely and conscientious manner as required or upon request.
7. Ensures Banquets billing information is relayed to Accounts Receivable in a manner that is both accurate and timely. Gives direction to the Banquet Captains to ensure the efficiencies of their respective positions are met as it relates to meeting and exceeding service expectations.
8. Responsible to check banquet room set-ups against banquet event order specifications. Acts as the client liaison with the banquets operational team to ensure functions run smoothly and according to the client’s expectations. Introduces client to the Banquet Captains to ensure the efficiencies of their respective positions are met as it relates to meeting and exceeding the guest’s expectations.
9. Initiates consistent relevant communication with the Banquet Captains, Banquet Sous Chef, the senior Food & Beverage and Rooms management teams in addition to the senior Sales management team with respect to associate performance, client needs, sales efforts, and results.
10. Attends weekly Meetings & Events, Department Head, and Sales & Marketing meetings. Represents the hotel at pre-cons, site visits, trade shows, and other meetings as necessary or as directed.
11. Works cooperatively and in coordination with all other hotel departments and third-parties to deliver exceptional guest service to a luxury property standard.
12. Observes all safety protocols and holds others accountable to hotel and departmental safety standards and procedures.
13. Completes other duties and special projects as assigned.

ADDITIONAL RESPONSIBILTIIES

• Attends post-conference meetings when possible and records client preferences and send thank you notes to the client. Ensures a thank you is emailed along with an evaluation survey.
• Ensures key details have been arranged according to banquet event order specifications and will meet or exceed guest expectations.
• Introduces key guest contacts and meeting planners personally to the operational team responsible for their function. Acts as an on-site liaison for clients.
• Due to the nature of the hospitality industry, they will be required to work a flexible schedule that meets business demands. While the schedule will primarily be Monday through Friday, the schedule may include weekend or holiday shifts.

TRAVEL

This position may travel occasionally for sales blitzes; trade shows or for departmental meetings. Any required travel is primarily local during the business day. Some out-of-area travel may be required and must be pre-approved by the Director of Meetings & Events.

QUALIFICATIONS

• Must have previous or current sales experience and computer experience.
• Long hours sometimes required.
• Good time management skills, the ability to build rapport, upsell, negotiate and close business is critical.
• Working knowledge of Amadeus/Delphi (Salesforce) and MS Office programs, such as Excel, Word, and Outlook is also needed.
• Ability to type a minimum of 50 words per minute, proofreading skills.
• Must be able to communicate with all departments effectively and efficiently.
• Ability to work independently and have good time management skills.
• Ability to work a flexible schedule, including evenings, weekends and holidays, is required.
• Must have high degree of attention to detail, organizational skills, excellent communication skills (both oral and written).
• Strong leadership capabilities and the ability to build client relationships with internal and external customers.
• The position requires a high level of professionalism.

REQUIRED EDUCATION AND EXPERIENCE

High School diploma or GED needed.Two to four-year college undergraduate degree is preferred or the equivalent in work experience. Previous convention services, sales or catering experience is preferred. Hotel experience is strongly preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position operates in varied environments, which may include home office, client offices, various modes of transportation, hotel and conference trade shows, and site visits. They will routinely use standard office equipment such as computers, phones, photocopiers, and filing cabinets. The position requires traveling to and from businesses resulting in prolonged sitting in a car, airport or plane, or in an office.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions and extreme cold. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

PAY SCALE

The pay scale for this position is $36.58 per hour and bonus eligible. This is the pay rate for this position that the Hotel reasonably expects to pay.

Monterey Plaza Hotel and Spa is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

As a Clinical Nurse Coordinator Freestanding ER , your  voice to influence patient care is valued and empowered at every turn –whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that elevate both patient outcomes and the future of nursing.

Do you want to work where you have a voice? Nurses are at the forefront of our commitment to the care and improvement of human life. At HCA Healthcare, there are many ways for nurses to have a voice through professional practice councils, advisory councils, vital voices surveys, and units of distinction. We learn from our multi-generational nursing family. We partner with our Nurses at HCA HealthONE Rose!

The Clinical Nurse Coordinator (CNC) ensures and delivers high quality, patient-centered care and coordination of all functions in the unit/department during the designated shift. In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance.

What you will do in this role:

• Assists with admission and discharge processes to ensure efficient throughput and high quality, patient-centered care.
• Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team.
• Collaborates with subject matter experts and other managers to create an environment of teamwork that supports improved outcomes and service.
• Supports a patient-first philosophy and engages in service recovery when necessary.
• Supports the efforts of the facility to improve engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives.   
• Provides recommendations related to interviewing, selecting, and training new staff. Recommends and implements courses of action, including training and development, conflict resolution, personnel policy compliance, completion of performance evaluations, and/or disciplinary actions to ensure a competitively better organization.
• Assists with staff scheduling. Manages all practical aspects of staff labor in accordance with patient care needs and established productivity guidelines.
• Supports proper inventory control and assists with managing supplies and equipment.

• Advanced Cardiac Life Support must be obtained within 30 days of employment start date
• Basic Cardiac Life Support must be obtained within 30 days of employment start date
• Emergency Nurse Pediatric Course must be obtained within 6 months of employment start date
• PALS Pediatric Advanced Life Support must be obtained within 30 days of employment start date
• Trauma Nursing Core Course must be obtained within 6 months of employment start date
• Registered Nurse license in the state of Colorado or multistate license 
• Graduate of an accredited nursing school, BSN preferred
• Two to four years of emergency nursing experience preferred. Charge and/or leadership experience desired 

HCA HealthONE Rose, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

"Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing."

Sammie Mosier, DHA, MA, BSN, NE-BC

Senior Vice President and Chief Nursing Executive, HCA Healthcare

HCA HealthONE, one of the largest and most comprehensive healthcare systems in the Rocky Mountain region, offers more than 170 care sites in the Denver metro area. Offering services across the continuum of care to meet patients’ total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow® urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. Among HCA HealthONE’s acute care hospitals is Rose. HCA HealthONE Rose has earned its reputation through Rose Babies as Denver's “baby hospital” while becoming a leader in comprehensive women's care. Expert care in orthopedics and total joint replacement, heart and vascular care, oncology, and weight-loss treatment are also pillars of the quality services provided at HCA HealthONE Rose, a proud Magnet-designated hospital for nursing excellence by the American Nurses Credentialing Center. Consistently among the Denver Business Journals’ list of top corporate philanthropists in the Denver-metro area, HCA HealthONE was named as one of the most community-minded organizations by The Civic 50 and contributed more than $1 million through cash and in-kind donations last year alone, along with more than $400M in federal, state and local taxes.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If this opportunity is your next step in your career path, we encourage you to apply for our Clinical Nurse Coordinator Freestanding ER opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Global Product Manager - Hardgoods

This role follows a hybrid work schedule, with in-office days on Tuesday, Wednesday, and Thursday at our Cypress, CA location, and remote work on Monday and Friday.

WE ARE SPEEDO

The world's leading swimwear brand, Speedo is passionate about life in and around the water. The brand's heritage of innovation derives from its leadership in competitive swimming, where more Olympic Gold Medals have been won in Speedo than any other brand. Unmatched in performance, fit and feel, we are also America’s #1 goggle brand.

From the first splash, to every stroke, the genuine love and excitement we have working with the water is what creates exciting and meaningful relationships.

Speedo is not where we work, but is who we are.

It’s watching a baby in the pool for the first time or our athletes make history. What we do is sacred to us and our connection to the rest of water lovers around the world. Driven by the challenge, not the glory. At Speedo, it is never enough to be good at what you do; you have to love what you do.

Speedo is a part of the Pentland Brands Limited Family.

We are Pentland Brands, a global family business bringing some of the most loved active and footwear brands to millions of people around the world.

We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, Red or Dead and we’re the UK licensee for Kickers and have a joint venture partnership for Lacoste footwear. Our products are available in over 190 countries and are sold either directly by Group companies or are represented by licensees and distributors.

All our brands have their own unique identities and every one of them is powered by Pentland. We have more than 1,200 employees worldwide and we’re always on the lookout for talented, enthusiastic people to help shape our future.

We celebrate differences and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do.

At Pentland, we’re guided by four principles, we use these to make sure we’re not only doing a great job, but we’re doing it in the right way:

• Success is a team game
• With clarity and courage
• Better as standard
• In good conscience

We believe in building brands for the world to love, generation after generation. Your potential is our potential and together we can build and grow brands that last.

KEY PURPOSE:

The Global Product Manager - Hardgoods is responsible for building and maintaining Speedo’s global range within designated categories. This includes maintaining and growing current business, briefing and building new lines based on market opportunities and brand positioning, fostering key relationships internally and in the marketplace.

Additionally, this role will enhance brand values and deliver key performance metrics, style efficiency targets, and sales margin objectives.

PRIMARY RESPONSIBILITIES:

• Deliver seasonal line plans aligned with overall brand and business strategy, highlighting global development opportunities, proposed costs, unique sales opportunities, and ensuring brand consistency across categories.
• Manage assigned product categories from concept to commercialization, including line plan updates, style setup, range briefs for new products and packaging, and development of competitive pricing structures that meet corporate goals.
• Collaborate with planners to ensure SKU counts, margins, and budget parameters are achieved.
• Analyze global sales histories, patterns, and industry trends; assess market size, structure, and dynamics to inform range development decisions.

• Coordinate key activities to ensure process and execute on time against agreed timelines with design and operations.
• Partner with Regional Merchandising teams and Commercial Leads to ensure product viability throughout the process, procure and maintain global forecasts, plan revenue growth against targets, and preline with sales in markets.
• Work closely with Asia Product Development to identify innovative solutions and technically advanced product ideas; prepare business cases where appropriate and maintain awareness of manufacturing environments and cost structures.
• Understand production lead times and collaborate with Asia teams to ensure on-time deliveries and adherence to the two-season development calendar.
• Partner with Marketing to communicate product features and packaging requirements internally and externally; execute seasonal packaging, collateral, and workbooks.
• Ensure product marketing is clear, compelling, and effective across print and web. Provide a seasonal launch package for all global sales teams.
• Ensure all design and packaging briefs are delivered on time to support timely product launches.
• Collaborate with Commercial teams and Regional Merchandising to provide quality input into the range brief and product development. Ensure teams are well-trained and fully briefed on product details.
• Engage with consumers and retailers to identify innovative solutions to market needs; maintain strong market understanding.
• Conduct market research, including analysis of consumer trends and on-site visits to observe consumer end use environments (pool and/or beach).
• Maintain in-depth competitive analysis of all categories in all channels of distribution and maintain a competitive sample/item library.
• Support in-field product testing to improve product development and benefit the sell-in process.
• Present product ranges, offers and ideas externally at retail, internally at sales conferences domestic and international.
• Partner with Marketing to deliver sell-in and sell-through assets; manage briefs, follow-ups, and track progress against deadlines for catalogs, tech sheets, and other deliverables.
• Drive product-marketing projects from concept through commercialization, ensuring alignment with calendar deadlines and timely handoffs.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in a related field or equivalent experience.
• 5+ years’ experience in product merchandising or product management.
• Ability to work independently and within a team environment.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Excellent time management and communication skills.
• Proficient in Microsoft Suite.
• Knowledge or experience in swimming is a plus.

Pay Range: $85,000 - $95,000 annually

Base pay is a portion of our total compensation package and determined within a range that allows growth and development within your role. Your base pay will be determined based on experience, skills and qualifications.

Pentland Brands and Speedo are equal opportunity employers and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, we have a strong corporate commitment to inclusion, diversity and to ensuring that all current and future associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, applicants are asked not to disclose salary history information.

The manager assists in supervising IHOP restaurant's employees. His or her primary responsibilities include managing operations in the front and back of the house with a high concentration on profitability and sales growth, while constantly maintaining IHOP's standards of quality and service.

• Assist in the achievement of budgeted sales and profits.
• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Implement Craft Training program for all restaurant hourly employees to improve unit operations and the guest experience.
• Assist in the execution of annual financial, local restaurant marketing, guest service and human resource objectives, strategies and tactics for assigned unit, as defined by the current IHOP Standard Operation Procedures (SOP) and the current operations plan.
• Comply with federal, state, and local regulations which are applicable to assigned unit.
• Assist in the recruitment, training and retention of employees as defined by the current SOP and operations plan for the assigned unit.
• Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous supplies.
• Ensure the proper operational condition of equipment, building structure and premises according to federal regulations and the SOP.
• Ensure safety and sanitation practices are maintained according to federal, state, and local regulations and the SOP.
• Ensure security practices as defined by the SOP.
• Assist in the completion of all required reports and paperwork.
• Perform other duties as assigned.

Directly supervise craft employees at assigned unit with the overall direction, coordination, and evaluation of Company unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

High school diploma or general education degree (GED) and two to four years related experience and/or training, or equivalent combination of education and experience.

Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or restraint employees.

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

A valid Driver's License will be necessary to drive a car on Company business.

Certification through assigned IHOP training courses.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly is required to stand, walk, and sit. The employee frequently is required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell. The employee regularly must lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and distance vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally is exposed to fumes or airborne particles. The employee frequently works near moving mechanical parts and is frequently exposed to caustic chemicals. The employee occasionally is exposed to wet and/or humid conditions, extreme cold, extreme heat, risk of electrical shock, and risk of radiation. The noise level in the work environment is usually moderate.

• 8 hour shift
• 10 hour shift
• 12 hour shift
• Weekend availability
• Monday to Friday
• Day shift
• Night shift
• Holidays
• Overtime

• Bonus pay

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Paid training

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Whether you're looking to expand your HR expertise or launch a meaningful career, this is your opportunity to grow with a rapidly expanding organization. We are seeking an experienced Human Resource Business Partner to help drive our people initiatives, deliver outstanding internal HR support, and enhance our HR processes.

The ideal candidate is a confident public speaker, personable, creative, dependable, and committed to excellence. Experience in call center operations or client services is highly valued.

This is a full-time, on-site position requiring attendance at one of our local office locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive contests.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions.

Key Responsibilities:

• Provide general HR support in collaboration with operations teams
• Partner with remote HR teams and the HR Manager to address HR-related matters and initiatives
• Align HR strategies with business objectives and recommend improvements
• Promote employee engagement through a proactive, hands-on approach
• Adapt to a fast-changing work environment influenced by economic and policy shifts
• Drive innovation in HR practices and process improvements
• Lead employee relations, retention, and recognition programs
• Manage a high-volume workload and multiple priorities effectively
• Demonstrate strong organizational and interpersonal skills

Wonder if you are a good fit for this position?

Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles.

• Minimum 1 year of experience in an HR Business Partner or related HR/operations role
• Some undergraduate-level education
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Familiarity with training tools and techniques
• Strong conflict resolution skills (including employee and customer-related issues)
• Effective time management, planning, and multitasking abilities
• Strong written and verbal presentation skills
• Ability to thrive in a fast-paced, professional environment
• Skilled in planning, coordination, and adapting to various learning styles
• Comfortable giving and receiving constructive feedback
• Ability to prioritize tasks and meet deadlines efficiently

Preferred Qualifications:

• Experience in military or government (local, state, or federal) environments
• Background in contact center operations
• Degree from an accredited two- or four-year college or university
• SHRM-SCP or equivalent HR certification

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual

Under direction from higher level Police Department supervisory or management staff, perform law enforcement and crime prevention work; control traffic flow and enforce State and local traffic regulations; perform investigative work; participate in and provide support and assistance to special crime prevention and enforcement programs; establish, grow, and preserve positive relationships between the community and the Police Department; and perform a variety of technical and administrative tasks in support of the department.
Distinguishing Characteristics:Classes in this series are distinguished by the level of certification attained and years of experience. The Police Officer classification requires the possession of a P.O.S.T. Basic Certificate and involves the performance of the more routine duties assigned to positions within the series. The Police Officer w/ Intermediate Certificate classification requires the possession of a P.O.S.T. Intermediate Certificate and involves the performance of more technical or diverse assignments that the Police Officer classification. The Police Officer w/ Advanced Certificate classification is the senior officer level which requires the possession of a P.O.S.T. Advanced Certificate and involves the performance of the full range of duties as assigned.

Essential Functions

The incumbent must have the ability to:

• Patrol a designated area of the City to preserve law and order, discover and prevent the commission of crimes, and enforce traffic and other laws and ordinances.
• Preserve and strive to improve the quality of life within the community by using various policing techniques, such as problem-solving policing and intelligence-led policing strategies that encourage and build positive relationships between the Fontana Police Department and the community.
• Emphasize community interaction and collaborative problem solving between the Fontana Police Department and the community; continue to build diverse community-based partnerships guided by innovation and perseverance to ensure Fontana's future as a well-developed, dignified, and respected community.
• Answer calls and complaints involving automobile accidents, robberies, assaults, fires and related misdemeanors and felonies; respond to alarms; investigate complaints; apprehend suspects; search, inspect, transport and take custody of prisoners.
• Respond to general public service calls including animal complaints, domestic disturbances, civil complaints, property control, and related incidents; may participate in the surveillance of an area.
• Secure the scene of a crime; administer first aid; conduct preliminary investigations; obtain witnesses; gather information; make arrests; prepare detailed reports.
• Investigate reports of missing persons; maintain surveillance over suspected criminals; identify areas of potential crimes or unsafe conditions; report conditions and take corrective action.
• Identify suspects; conduct interviews and interrogations; apprehend and arrest offenders.
• Serve as Field Training Officer as assigned; train new officers on departmental policies, procedures and activities.
• Collect, process, photograph and present evidence suing scientific techniques including fingerprints, fibers, blood, and related physical evidence.
• Enforce traffic laws and ordinances; check speed with radar; issue warnings and citations.
• Conduct building and field searches; check buildings for physical security.
• Direct traffic at fire, special events, and other emergency or congested situations.
• Conduct investigations of injury and fatal traffic accidents; conduct traffic accident analyses and general traffic surveys.
• Conduct a variety of criminal investigations involving crimes against persons and property; gather evidence and prepare cases for prosecution.
• Contact and interview victims and witnesses; preserve and investigate crime scenes.
• Conduct covert, undercover investigations as assigned.
• Contact and cooperate with other law enforcement agencies in matters relating to the apprehension of offenders and the investigation of offenses.
• Assist in the performance of special investigative and crime prevention duties.
• Prepare reports on arrests made, activities performed and unusual incidents observed.
• Make arrests as necessary; interview victims, complainants and witnesses; interrogate suspects; gather and preserve evidence; testify and present evidence in court.
• Serve warrants within the department and with outside agencies; remain current on laws and procedures required for processing warrants.
• Serve as Crime Prevention Officer; oversee and coordinate crime prevention activities; make presentations to local citizens and community groups.
• Serve as Intelligence Officer; gather crime related intelligence information and conduct background investigations; coordinate information and activities with outside agencies and jurisdictions.
• Serve as Public Information Officer; respond to inquiries and complaints from individuals, private organizations, news media and the general public; inform and educate the public on crime prevention and the criminal justice system; prepare and present public speaking engagements.
• Investigate juvenile related crimes including child abuse and juvenile narcotics; coordinate youth services with outside agencies and organizations including local school districts; conduct community presentations and instruct assigned classes.
• May participate in S.W.A.T. and K-9 activities and operations.
• May perform duties of police dispatcher or desk officer as needed.
• Participate in departmental studies and in staff development.
• Attend briefings and provide roll call as needed.
• Maintain prompt and regular attendance.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.
• This position is always evolving. Therefore, employer reserves the right to modify this job description as necessary.

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

Working Conditions:Positions requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement, and fine coordination in preparing reports using a computer keyboard. Additionally, the position requires near, far, and color vision in viewing crime scenes and evidence and firing a weapon. As a law enforcement officer, the incumbent may be required to run in pursuit and subdue suspects while taking them into custody; walk on uneven and slippery surfaces, and climb ladders. Occasionally, this position may be required to work outdoors in all weather conditions, around loud noise, and moving vehicles. Incumbents may also be subjected to physical threats, verbal abuse, and other stressful situations.

LATERAL POLICE OFFICER (Must possess at least a Basic P.O.S.T. Certificate)
PRE-SERVICE POLICE OFFICER (Recent graduation or current enrollment in Academy)

A combination of experience and training that would likely provide the required knowledge and abilities is qualifying. The employee must have the knowledge of:

• Modern police methods and procedures related to patrol, traffic control, crime prevention, investigation and identifications techniques.
• Pertinent Federal, State and local laws and ordinances, particularly with reference to apprehension, arrest, custody of persons committing misdemeanors and felonies, rules of evidence, search and seizure, records maintenance, court procedures, traffic control, etc.
• Modern office procedures, methods and computer equipment.
• Basic report preparation.
• Geography of the City.
• Police equipment, including firearms, communication equipment and computers.
• Recent court decisions and how they affect department and division operations.
• Bookkeeping and record keeping methods and procedures.
• Modern investigative methods.
• Functions and objectives of Federal, State, and other local law enforcement agencies.
• Offensive and defensive weapons nomenclature and theory.
• Department rules and regulations.
• Self-defense tactics.
• Crime patterns and trends in an assigned area.
• First aid principles and techniques.
• Interviewing and interrogation techniques.

Ability to:

• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals, all while being free from any bias against race or ethnicity, gender, nationality, religion, disability, sexual orientation, etc.
• Properly interpret and make decisions in accordance with laws, regulations and policies.
• Gather, assemble, analyze evaluate and use facts and evidence.
• Analyze situations quickly and objectively, and determine proper course of action.
• Obtain information through interviews and interrogation.
• Understand and carry out oral and written instructions.
• Foster positive relationships between the community and the Police Department, including managing the public tactfully and effectively.
• Learn the operation of standard equipment and facilities required in the performance of assigned tasks.
• Learn standard broadcasting procedures of a police radio system.
• Meet the physical requirements established by the Department.
• Communicate effectively, both orally and in writing.
• Use and care of firearms.
• Prepare accurate and grammatically correct written reports.
• Demonstrate keen powers of observation and memory.
• Demonstrate and encourage strong critical thinking and collaborative problem-solving techniques.
• Establish and maintain effective working relationships with those contacted in the course of work including a variety of City and other government officials, community groups, and the general public.

• Candidates must meet the minimum standards as required by the California Government Code Section 1031:
• Be a citizen of the United States or a permanent resident alien who is eligible for and has applied for citizenship, except as provided in Section 2267 of the Vehicle Code.
• Be at least 21 years of age.
• Be fingerprinted for purposes of search of local, state, and national fingerprint files to disclose a criminal record.
• Be of good moral character, as determined by a thorough background investigation.
• Be a high school graduate, pass the General Education Development Test or other high school equivalency test approved by the State Department of Education that indicates high school graduation level, pass the California High School Proficiency Examination, or have attained a two-year, four-year, or advanced degree from an accredited college or university. The high school shall be either a United States public school, an accredited United States Department of Defense high school, or an accredited or approved public or nonpublic high school. Any accreditation or approval required by this subdivision shall be from a state or local government educational agency using local or state government approved accreditation, licensing, registration, or other approval standards, a regional accrediting association, an accrediting association recognized by the Secretary of the United States Department of Education, an accrediting association holding full membership in the National Council for Private School Accreditation (NCPSA), an organization holding full membership in AdvancED, an organization holding full membership in the Council for American Private Education (CAPE), or an accrediting association recognized by the National Federation of Nonpublic School State Accrediting Associations (NFNSSAA).
• Be found to be free from any physical, emotional, or mental condition, including bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation, that might adversely affect the exercise of the powers of a peace officer.

• Experience: Successful completion of a P.O.S.T. certified basic police academy.
• Licenses/Certificates: Possession of, and continuously throughout employment, a valid California Class "C" Driver's License or equivalent. Possession of a P.O.S.T. Basic Certificate within eighteen months of employment as a Police Officer.

• Experience: One (1) year of law enforcement experience as a Police Officer.
• Licenses/Certificates: Possession of a P.O.S.T. Intermediate Certificate.

• Licenses/Certificates: Possession of a P.O.S.T. Advanced Certificate. Regular status as a Police Officer in the City of Fontana.

Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.

• 
  
  
• Yes
  
  
• No
  
  

• 
  
  
• High School graduate or equivalent
  
  
• Some college
  
  
• Trade School Graduate or Apprenticeship
  
  
• Associate's Degree
  
  
• Bachelor's Degree
  
  
• Master's Degree
  
  
• Doctorate
  
  
• None of the Above
  
  

• 
  
  
• Lateral Police Officer (must possess at least a Basic POST Certificate)
  
  
• Pre-Service Police Officer (recent graduation or current enrollment in a Police Academy)
  
  

• 
  
  
• Yes
  
  
• No
  
  
• In progress
  
  

• 
  
  
• Yes
  
  
• No
  
  

Required Question

Under direction from higher level Police Department supervisory or management staff, perform law enforcement and crime prevention work; control traffic flow and enforce State and local traffic regulations; perform investigative work; participate in and provide support and assistance to special crime prevention and enforcement programs; establish, grow, and preserve positive relationships between the community and the Police Department; and perform a variety of technical and administrative tasks in support of the department.
Distinguishing Characteristics:Classes in this series are distinguished by the level of certification attained and years of experience. The Police Officer classification requires the possession of a P.O.S.T. Basic Certificate and involves the performance of the more routine duties assigned to positions within the series. The Police Officer w/ Intermediate Certificate classification requires the possession of a P.O.S.T. Intermediate Certificate and involves the performance of more technical or diverse assignments that the Police Officer classification. The Police Officer w/ Advanced Certificate classification is the senior officer level which requires the possession of a P.O.S.T. Advanced Certificate and involves the performance of the full range of duties as assigned.

Essential Functions

The incumbent must have the ability to:

• Patrol a designated area of the City to preserve law and order, discover and prevent the commission of crimes, and enforce traffic and other laws and ordinances.
• Preserve and strive to improve the quality of life within the community by using various policing techniques, such as problem-solving policing and intelligence-led policing strategies that encourage and build positive relationships between the Fontana Police Department and the community.
• Emphasize community interaction and collaborative problem solving between the Fontana Police Department and the community; continue to build diverse community-based partnerships guided by innovation and perseverance to ensure Fontana's future as a well-developed, dignified, and respected community.
• Answer calls and complaints involving automobile accidents, robberies, assaults, fires and related misdemeanors and felonies; respond to alarms; investigate complaints; apprehend suspects; search, inspect, transport and take custody of prisoners.
• Respond to general public service calls including animal complaints, domestic disturbances, civil complaints, property control, and related incidents; may participate in the surveillance of an area.
• Secure the scene of a crime; administer first aid; conduct preliminary investigations; obtain witnesses; gather information; make arrests; prepare detailed reports.
• Investigate reports of missing persons; maintain surveillance over suspected criminals; identify areas of potential crimes or unsafe conditions; report conditions and take corrective action.
• Identify suspects; conduct interviews and interrogations; apprehend and arrest offenders.
• Serve as Field Training Officer as assigned; train new officers on departmental policies, procedures and activities.
• Collect, process, photograph and present evidence suing scientific techniques including fingerprints, fibers, blood, and related physical evidence.
• Enforce traffic laws and ordinances; check speed with radar; issue warnings and citations.
• Conduct building and field searches; check buildings for physical security.
• Direct traffic at fire, special events, and other emergency or congested situations.
• Conduct investigations of injury and fatal traffic accidents; conduct traffic accident analyses and general traffic surveys.
• Conduct a variety of criminal investigations involving crimes against persons and property; gather evidence and prepare cases for prosecution.
• Contact and interview victims and witnesses; preserve and investigate crime scenes.
• Conduct covert, undercover investigations as assigned.
• Contact and cooperate with other law enforcement agencies in matters relating to the apprehension of offenders and the investigation of offenses.
• Assist in the performance of special investigative and crime prevention duties.
• Prepare reports on arrests made, activities performed and unusual incidents observed.
• Make arrests as necessary; interview victims, complainants and witnesses; interrogate suspects; gather and preserve evidence; testify and present evidence in court.
• Serve warrants within the department and with outside agencies; remain current on laws and procedures required for processing warrants.
• Serve as Crime Prevention Officer; oversee and coordinate crime prevention activities; make presentations to local citizens and community groups.
• Serve as Intelligence Officer; gather crime related intelligence information and conduct background investigations; coordinate information and activities with outside agencies and jurisdictions.
• Serve as Public Information Officer; respond to inquiries and complaints from individuals, private organizations, news media and the general public; inform and educate the public on crime prevention and the criminal justice system; prepare and present public speaking engagements.
• Investigate juvenile related crimes including child abuse and juvenile narcotics; coordinate youth services with outside agencies and organizations including local school districts; conduct community presentations and instruct assigned classes.
• May participate in S.W.A.T. and K-9 activities and operations.
• May perform duties of police dispatcher or desk officer as needed.
• Participate in departmental studies and in staff development.
• Attend briefings and provide roll call as needed.
• Maintain prompt and regular attendance.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.
• This position is always evolving. Therefore, employer reserves the right to modify this job description as necessary.

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

Working Conditions:Positions requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement, and fine coordination in preparing reports using a computer keyboard. Additionally, the position requires near, far, and color vision in viewing crime scenes and evidence and firing a weapon. As a law enforcement officer, the incumbent may be required to run in pursuit and subdue suspects while taking them into custody; walk on uneven and slippery surfaces, and climb ladders. Occasionally, this position may be required to work outdoors in all weather conditions, around loud noise, and moving vehicles. Incumbents may also be subjected to physical threats, verbal abuse, and other stressful situations.

A combination of experience and training that would likely provide the required knowledge and abilities is qualifying. The employee must have the knowledge of:

• Modern police methods and procedures related to patrol, traffic control, crime prevention, investigation and identifications techniques.
• Pertinent Federal, State and local laws and ordinances, particularly with reference to apprehension, arrest, custody of persons committing misdemeanors and felonies, rules of evidence, search and seizure, records maintenance, court procedures, traffic control, etc.
• Modern office procedures, methods and computer equipment.
• Basic report preparation.
• Geography of the City.
• Police equipment, including firearms, communication equipment and computers.
• Recent court decisions and how they affect department and division operations.
• Bookkeeping and record keeping methods and procedures.
• Modern investigative methods.
• Functions and objectives of Federal, State, and other local law enforcement agencies.
• Offensive and defensive weapons nomenclature and theory.
• Department rules and regulations.
• Self-defense tactics.
• Crime patterns and trends in an assigned area.
• First aid principles and techniques.
• Interviewing and interrogation techniques.

Ability to:

• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals, all while being free from any bias against race or ethnicity, gender, nationality, religion, disability, sexual orientation, etc.
• Properly interpret and make decisions in accordance with laws, regulations and policies.
• Gather, assemble, analyze evaluate and use facts and evidence.
• Analyze situations quickly and objectively, and determine proper course of action.
• Obtain information through interviews and interrogation.
• Understand and carry out oral and written instructions.
• Foster positive relationships between the community and the Police Department, including managing the public tactfully and effectively.
• Learn the operation of standard equipment and facilities required in the performance of assigned tasks.
• Learn standard broadcasting procedures of a police radio system.
• Meet the physical requirements established by the Department.
• Communicate effectively, both orally and in writing.
• Use and care of firearms.
• Prepare accurate and grammatically correct written reports.
• Demonstrate keen powers of observation and memory.
• Demonstrate and encourage strong critical thinking and collaborative problem-solving techniques.
• Establish and maintain effective working relationships with those contacted in the course of work including a variety of City and other government officials, community groups, and the general public.

• Candidates must meet the minimum standards as required by the California Government Code Section 1031:
• Be a citizen of the United States or a permanent resident alien who is eligible for and has applied for citizenship, except as provided in Section 2267 of the Vehicle Code.
• Be at least 21 years of age.
• Be fingerprinted for purposes of search of local, state, and national fingerprint files to disclose a criminal record.
• Be of good moral character, as determined by a thorough background investigation.
• Be a high school graduate, pass the General Education Development Test or other high school equivalency test approved by the State Department of Education that indicates high school graduation level, pass the California High School Proficiency Examination, or have attained a two-year, four-year, or advanced degree from an accredited college or university. The high school shall be either a United States public school, an accredited United States Department of Defense high school, or an accredited or approved public or nonpublic high school. Any accreditation or approval required by this subdivision shall be from a state or local government educational agency using local or state government approved accreditation, licensing, registration, or other approval standards, a regional accrediting association, an accrediting association recognized by the Secretary of the United States Department of Education, an accrediting association holding full membership in the National Council for Private School Accreditation (NCPSA), an organization holding full membership in AdvancED, an organization holding full membership in the Council for American Private Education (CAPE), or an accrediting association recognized by the National Federation of Nonpublic School State Accrediting Associations (NFNSSAA).
• Be found to be free from any physical, emotional, or mental condition, including bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation, that might adversely affect the exercise of the powers of a peace officer.

• Experience: Successful completion of a P.O.S.T. certified basic police academy.
• Licenses/Certificates: Possession of, and continuously throughout employment, a valid California Class "C" Driver's License or equivalent. Possession of a P.O.S.T. Basic Certificate within eighteen months of employment as a Police Officer.

• Experience:One (1) year of law enforcement experience as a Police Officer.
• Licenses/Certificates: Possession of a P.O.S.T. Intermediate Certificate.

• Licenses/Certificates: Possession of a P.O.S.T. Advanced Certificate. Regular status as a Police Officer in the City of Fontana.

Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.

• 
  
  
• Yes
  
  
• No
  
  

• 
  
  
• Yes
  
  
• No
  
  

• 
  
  
• High School graduate or equivalent
  
  
• Some college
  
  
• Trade School Graduate or Apprenticeship
  
  
• Associate's Degree
  
  
• Bachelor's Degree
  
  
• Master's Degree
  
  
• Doctorate
  
  
• None of the Above
  
  

• 
  
  
• Yes
  
  
• No
  
  

Required Question

Location: Washington, DC (Hybrid — remote Mondays & Fridays)

Duration: June 1 – August 7, 2026 (10 weeks)

Compensation: $20/hr (Undergraduate)

Education Level: Undergraduate

About NCTA

NCTA – The Internet & Television Association is the principal trade association of the cable and broadband industry. We advocate on behalf of our members before Congress, the FCC, and other federal agencies on issues shaping the future of internet and television.

About the Role

The Government Relations Intern will support NCTA's federal advocacy team in monitoring and analyzing legislative and regulatory developments that affect the communications and technology sector. This is a meaningful, substantive role that provides real exposure to how policy is shaped and communicated within a leading trade association.

Responsibilities

• Produce weekly legislative and regulatory monitoring summaries aligned with NCTA's policy priorities
• Conduct policy research and prepare background memos on key issues in communications and technology
• Draft briefing materials and policy summaries for internal use
• Support preparation for meetings with congressional offices and external stakeholders
• Track congressional hearings and relevant legislative activity

What You Bring

• Coursework in political science, public policy, communications, economics, law, or a related field
• Strong research, analytical, and writing skills
• Ability to synthesize complex policy information into clear, concise summaries
• Attention to detail and strong organizational skills
• Curiosity about the federal policymaking process and technology/communications policy
• Ability to commit to a minimum of 3 working days per week

What You'll Gain

• Practical experience monitoring congressional activity and conducting policy research
• Exposure to how policy priorities are developed within a trade association
• Professional writing experience through memos, legislative summaries, and briefing materials
• Participation in professional development events, networking opportunities, and a lunch with the CEO
• An assigned peer mentor to support your onboarding and growth

Our Values

At NCTA, we are guided by four core values — Competency, Curiosity, Creativity, and Compassion — and we're looking for someone who brings all four to their work every day.

To Apply

Submit your resume and a one-page cover letter referencing the Government Relations internship.

Candidates must be legally authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future

NCTA is an Equal Opportunity Employer. We are committed to building a culture where diverse people, ideas, and experiences are welcomed, included, and celebrated. NCTA provides equal employment opportunities to all applicants without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, or veteran status in accordance with applicable federal, state, and local laws.