Tundra Technical Solutions Jobs in Usa

Support Services is seeking a Technical Lead Developer to support U.S. Coast Guard (USCG) mission support programs by designing and maintaining applications and automated workflows that improve how engineering, facilities, and capital planning work gets done. This role will lead development of digital tools that connect data from multiple systems, reduce manual processes, and provide reliable information to support daily operations and leadership decisions.

Role and Responsibilities:

• Provide technical leadership for the design, development, and sustainment of digital solutions supporting civil engineering and mission support processes.
• Design, develop, and maintain Power Platform applications, workflows, dashboards, and automation tools, including mobile and chatbot solutions.
• Develop and maintain system architecture, technical standards, security controls, and governance processes, including permissions and data access.
• Maintain databases, APIs, and system integrations, and document system designs, workflows, and lessons learned.
• Recommend and implement process improvements to streamline and integrate business workflows where appropriate.
• Support modernization of capital project prioritization tools through application development, system integration, and user enablement.
• Collaborate with engineering, cybersecurity, and data teams to ensure systems meet mission needs, data requirements, and security standards.

Requirements

• Bachelor’s degree (BA or BS) in Management, Engineering, or Business/Financial/IT related field.
• CompTIA or equivalent industry-recognized technical certification (e.g., Security+, Network+, Cloud+, or similar).
• Project Management Professional (PMP) certification.
• Minimum 10 years of experience in application development and database management
• Minimum 5 years of experience in automation and dashboard development; this experience may overlap with application and database experience.
• Proficient in Microsoft Windows (including the Office 365/One Drive/Teams, Microsoft Project, and SharePoint).

Eligibility Requirements

• Able to obtain a public trust clearance and Common Access Card (CAC).

Location: USCG Headquarters, Washington, D.C. (Hybrid, on site 3 days/wk)

Thermal Care, part of the PiovanGroup, is a leading manufacturer of process cooling equipment and systems for applications worldwide. As an ISO 9001 certified manufacturer, Thermal Care provides heat transfer equipment for over 50 industries and specializes in meeting the specific needs of our customers by offering both standard and custom designed industrial process cooling solutions. Some of the industries served include plastics, laser, heat treating, food processing, machine tool, plating, anodizing, chemical, die casting, optical coating, and printing.

The Technical Support Specialist (HVAC) actively resolves the day-to-day technical needs of customers by managing problems and solutions. This position will report to the Director of Service and Aftermarket and is located in Niles, Illinois.

Duties and Responsibilities

• Respond to external and internal customers (primarily via phone)
• Understand customer concerns and resolve problematic issues in a professional manner
• Provide after-hours phone support
• Communicate with customers, engineering, sales, and service management
• Troubleshoot and provide suggestions to resolve electrical, mechanical, technical, or industry related issues
• Document events for future reference and create corrective action reports (CARs) as needed

Requirements

• Associate’s degree and/or five (5)+ years of direct work experience without formal education
• Minimum of three (3) years of process cooling experience preferred
• Knowledge of basic PLC ladder logic, AutoCAD drawings, system level controls, refrigerant equipment, pumps, tanks, and piping
• Ability to read and comprehend schematics, wiring diagrams, ladder logic, etc.
• Prior experience in customer service (either face-to-face or over the phone)
• Excellent verbal and written communication skills
• Must have strong interpersonal skills and provide high-quality customer service

PiovanGroup is a world leader in the development and production of systems for the automation of production processes for the storage, transport and treatment of polymers, plastic, and food powders. The Group is close to its customers, on a global basis, through continuous technical assistance and support from the design phase to the installation and start-up of the system.

Customers, People, Innovation. These are the pillars of our philosophy that have led us to grow in a path that began more than fifty years ago, pursuing our development objectives with honesty, integrity, and transparency.

PiovanGroup offers an outstanding compensation and benefits package including profit sharing, bonus plans, 401(k) with company match, medical insurance, dental, vision, life insurance, short- and long-term disability, health club reimbursement, tuition reimbursement, employee assistance, and employee referral bonus program.

PiovanGroup is an Equal Opportunity Employer (EOE) and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age, national origin or ancestry, physical or mental disability (except where physical or mental abilities are a bona fide occupational requirement), veteran status, marital status, familial status, sexual orientation, HIV-positive status, possession of the sickle cell trait, genetic characteristics, political views, and any other basis protected by federal, state or local laws.

Made4net is a global leader in supply chain execution software, empowering organizations to operate smarter, faster, and with greater agility. Our cutting-edge technology drives real-time visibility, operational efficiency, and scalable growth for companies around the world. With a strong commitment to innovation and customer success, Made4net supports a wide range of industries and business sizes, helping clients elevate performance and stay ahead in an increasingly dynamic marketplace.

Corporate Headquarters is located in Teaneck, New Jersey. The building offers a range of high-quality amenities, including a spa and gym with discounted rates for tenants, an onsite Starbucks, a deli, a full-service restaurant, and covered secure parking with direct access to the building.

We operate on a hybrid work model that includes three days onsite and two days working from home. New employees should expect to spend additional time in the office during their training period before transitioning to the standard hybrid schedule.

Some travel to client sites may be required, particularly during client training sessions or go live activities, though it is not frequent. Our work supports supply chain execution, which is a time sensitive and mission critical environment.

Purpose of the Job

The Project Manager supports the successful delivery of customer implementation projects from initial planning through go-live. In this role, you will coordinate project activities, maintain timelines, monitor budgets, and ensure all quality standards are consistently met. Working closely with the Senior Project Manager and the Director of Project Delivery, you will manage key deliverables, facilitate communication across internal teams and customer stakeholders, and proactively identify and resolve risks or issues.

Description of responsibilities:

In this role, you will be actively involved in all stages of the project lifecycle, including implementation, configuration, testing, training, and go-live support. The position requires a strong level of direct interaction with clients and close collaboration with the implementation team, ensuring a smooth and successful delivery experience.

• Monitor and manage project schedules, milestones, and financial reporting to ensure alignment with overall project goals, timelines, and budget constraints.
• Review and validate system requirements developed by project team members to confirm accuracy, completeness, and alignment with customer needs.
• Partner with the System Architect and key stakeholders during the system specification phase on larger projects, ensuring technical feasibility and clarity of requirements.
• Drive the functional specification phase by facilitating client meetings, documenting requirements, and ensuring alignment among all parties.
• Support the creation of functional specifications by collaborating with project team members to confirm that documentation accurately reflects project needs and solution design.
• Track and monitor project progress during implementation, proactively addressing risks, issues, or scope of changes as they arise.
• Coordinate closely with the Director of Project Delivery regarding task assignment, resource planning, and financial reporting, ensuring continuity and effective project oversight.
• Support project governance through regular communication, structured reporting, and timely escalation when needed.
• Foster strong working relationships with clients, team members, and internal stakeholders to ensure transparency and alignment throughout the project lifecycle.

Core Competencies:

Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences

Customer Focus - Building strong customer relationships and delivering customer-centric solutions

Business Insight - Applying knowledge of business goals and the marketplace to advance the organization's goals

Required Qualifications:

• Bachelor’s degree or equivalent experience, with 2-4 years of relevant experience in a customer-facing role, ideally within software, SaaS, or enterprise systems related to supply chain.
• Demonstrated experience in project management, including project planning, prioritizing tasks, and reporting on project status.
• Strong foundational technical skills with an understanding of software systems, integrations, and development processes.
• Familiarity with Software Development and Agile Methodologies is beneficial.
• Experience with Microsoft tools such as Windows, IIS, and SQL Server is a plus.
• Strong written and verbal communication skills with the ability to effectively interact with clients and cross-functional teams.
• Ability to work collaboratively in a team environment, demonstrating responsiveness, adaptability, and a proactive approach to problem solving.
• Strong analytical and problem-solving skills with a focus on developing clear, task-oriented solutions.

Preferred Qualifications:

• Familiar with Agile methodologies
• Prior experience in warehousing, transportation, logistics and or similar applications experience
• Experience with leading WMS solutions (e.g., Manhattan, Blue Yonder, SAP EWM, Koerber, or similar).

Benefits:

• Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being
• Generous paid time off policy
• Company-matched 401(k) retirement plan to help you secure your future
• Tuition reimbursement program to support your continued education and career advancement
• Employee assistance program providing confidential counseling and support services for personal challenges
• Discretionary employee bonus program
• Employee Discounts and perks through our PEO

Pay range: From $90,000.00, per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Calgon Carbon | A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come.  

Position: Senior Technical Sales Representative
Location: US – Remote (Northeast)

Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) – Generous Company Match!
Perks: Incentives/bonus plans, competitive pay, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.  

Hours of work: Full-time position with hours Monday - Friday, typically 8:30 AM - 5:00 PM
Travel: 50%; air, automobile, and overnight travel to visit customer sites, and company meetings

Responsible for the sale of activated carbon, equipment and services as well as growing and maintaining current business relationships within the defined geographical and/or market specific territories. This position is responsible for municipal and/or industrial sales for various markets such as environmental, chemical, food, drinking water, wastewater, groundwater, and process applications, and requires selling/influencing decision makers in procurement, operations, management, consulting engineers, general contractors, etc. Typical territory revenue responsibility $12-$20 MM (not confined to this range).  This role has more autonomy for managing his/her territory than the TSR IV role.

Duties and Responsibilities (not limited to)
 

• Prepare and document all sales proposals and customer communications as required by the company and business unit directives. This will include the use of GCRM to record and share meaningful customer and market information, bid results, competitive pricing, and other relevant activities
• Update sales forecast on a regular basis
• Keep the manager informed of all activities, including business threats and opportunities, in the assigned customer and market territory
• Assist with Accounts Receivables as needed
• Expand and strengthen the assigned business portfolio by driving strategic growth initiatives and cultivating high-value relationships across target markets
• Identify and secure new opportunities through proactive engagement, market intelligence, and alignment with organizational objectives
• Deliver exceptional customer service by maintaining a deep understanding of client needs and industry trends
• Build trusted, multi-level relationships with key stakeholders across consulting engineering firms, utilities, and manufacturing companies, ensuring tailored solutions and long-term value through best-in-class business practices
• Conduct all activities with a strong commitment to health, safety, and environmental awareness
• Promote safe business practices through professional behavior and by supporting company policies and standards in interactions with customers, partners, and colleagues
• Attend and be involved with market specific conferences and organizations
• Influence/Drive the creation of marketing collateral through communication of market specific needs
• Coordinate and participate in webinars, seminars and/or Lunch and Learns, as needed, to educate customers, prospects, engineering firms, and other stakeholders
• Responsible for the achievement of geographical territory annual sales, profit, and other plan goals
• Conduct regular outbound sales calls to prospect, qualify, and nurture leads, ensuring a full and healthy sales pipeline
• Initiate follow-up calls with prospective and existing clients to build relationships, address needs and advance opportunities through the sales cycle
• Assigned to special projects or initiatives on an as-needed basis
• Organize and/or present relevant technical-based presentations to customers, engineering firms and other market influencers or stakeholders
• Execute market strategies to strengthen Calgon Carbon’s position versus the competition
• Conduct activities in accordance with the marketing plan and sales strategies for assigned customer and market responsibilities
• Actively participate in training activities
   

Qualifications

• A Bachelor's degree (B.A. or B.S.), or equivalent from four-year college or university is required
• An MBA is preferred
• 7-10 years of Technical Sales Experience is required
• Experience in chemical manufacturing/industrial sales is preferred

More about Calgon Carbon, A Kuraray Company 

We are a company of scientific innovators with over 205 patents. For over 75 years, we’ve been innovating solutions to the world’s emerging challenges. Since creating the first activated carbon products from bituminous coal in the 1940s, Calgon Carbon has been a pioneer in developing advanced products, systems and services for air and water purification. Calgon Carbon’s product portfolio now encompasses more than 700 direct market applications. 

Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,350 people and operates 20 manufacturing, reactivation, innovation and equipment fabrication facilities in the U.S., Asia, and in Europe, where Calgon Carbon is known as Chemviron. 

Calgon Carbon was acquired by Kuraray in March of 2018. With complementary products and services, the combined organization will continue to focus on providing the highest quality and most innovative activated carbon and filtration media products, equipment, and services to meet customer needs anywhere in the world. 

Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran

PI79d2cca89851-3631

Position Title Spend Management Business Solutions Liaison Broadmoor Campus Position Summary / Career Interest: This position is responsible for optimization and sustainability of forward-thinking strategies in tandem with operational workflows.

To drive continuous improvement, you will distribute best practice recommendations to ensure the alignment of systematic and physical processes throughout the organization.

The focus is to serve as a trusted liaison supporting all areas of Spend Management.

To succeed in this role, you must have an intuitive critical thinking mind and be able to explain complex concepts to non-technical users.

Anticipate and solve challenges ahead of time by capturing essential information and reporting about potential risks and issues.

Responsibilities and Essential Job Functions Responsible for troubleshooting, investigation, and ongoing support of end users.

Triage high volume of assistance requests and resolve issues in a timely fashion.

Under general direction, support with integration testing of new features and workflows.

Collaborate effectively and professionally with multi-disciplinary teams including information technology, Finance and Accounting, Clinical teams, and representatives of third party applications.

Can lead small projects and use project management methodologies to plan, develop scope, timelines and deploy solutions that align with business priorities.

Assists in communication of changes to ensure continuity and alignment of solutions that impacts the health system.

Travels to various hospital facilities (clinical and non-clinical) to meet with staff to implement the latest best practice initiatives.

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.

Skills and duties may vary dependent upon your department or unit.

Other duties may be assigned as required.

Required Education and Experience Bachelors Degree in Business Administration, Supply Chain, or a related field of study from an accredited college or university.

AND 4 or more years of experience in a healthcare supply chain environment OR 3 or more years of relevant experience in the supply chain industry.

1 or more years of experience demonstrating presentation skills.

Preferred Education and Experience 3 or more years years of experience in project management.

3 or more years of experience applying lean practices.

6 or more years of experience in healthcare supply chain, inventory and procurement.

Knowledge Requirements Advanced computer navigation.

Ability to learn and conceptualize system process flows and their impact on operations.

Advanced application knowledge of ERP systems, POU systems, API integration concepts.

Time Type: Full time Job Requisition ID: R-46942 Important information for you to know as you apply: The health system is an equal employment opportunity employer.

Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.

See also Diversity, Equity & Inclusion .

The health system provides reasonable accommodations to qualified individuals with disabilities.

If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

We are seeking a seasoned Technical Project Manager with 7+ years of experience leading complex, cross-functional IT initiatives within infrastructure and cybersecurity domains. This role will drive large-scale programs across enterprise infrastructure, cloud transformation, network modernization, identity & access management (IAM), and security operations.

The ideal candidate combines strong technical acumen with disciplined program governance, enabling the successful delivery of secure, scalable, and resilient enterprise solutions.

You will partner with Engineering, Security, IT Operations, Architecture, and Business stakeholders to lead end-to-end execution — from strategy and design through deployment and operational handoff — ensuring alignment to security standards, compliance requirements, and enterprise architecture principles.

Key Responsibilities

• Lead enterprise-scale infrastructure and cybersecurity programs across multiple geographies
• Drive end-to-end project lifecycle: intake, chartering, design reviews, risk assessment, implementation, and post-go-live stabilization
• Partner with Security (IAM, SOC, GRC), Cloud, Network, and Infrastructure teams to deliver secure and compliant solutions

Establish governance frameworks including:

• Project charters
• Risk registers
• RAID logs
• Milestone tracking
• Executive dashboards
• Manage cross-functional dependencies across IT, Security, Engineering, Legal, Compliance, and Business units
• Ensure alignment with enterprise security controls, regulatory requirements (e.g., SOX, GDPR, data protection policies), and audit readiness
• Drive SLA and KPI definition, tracking, and reporting
• Proactively identify risks and implement mitigation strategies to prevent security, operational, or compliance gaps
• Lead escalation management and executive-level communication
• Facilitate war rooms, incident coordination, and remediation tracking when required
• Ensure operational readiness including documentation, training, and transition to support teams

Required Qualifications

• 7+ years of experience managing IT infrastructure and/or cybersecurity programs
• Strong knowledge of enterprise infrastructure environments and cybersecurity including Cloud platforms (AWS/Azure/GCP), Network architecture (SD-WAN, firewalls, VPNs, segmentation), Identity & Access Management (Okta, SailPoint, AD), Cloud security posture improvements
• Strong understanding of SDLC and secure development practices
• Proven ability to manage large cross-functional teams across regions
• Experience defining and tracking KPIs, SLAs, and executive reporting metrics
• Strong risk management and issue resolution capabilities
• Ability to translate technical complexity into clear executive-level updates
• Experience with JIRA, Confluence, Smartsheet, ServiceNow, and Microsoft Suite
• Excellent written and verbal communication skills

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

We are looking for an experienced Toxic Substances Control Act (TSCA) Chemical Regulation and Premarket Notification (PMN) Expert to join our dynamic team!

As a Regulatory Affairs Technical Manager, you will be an integral part of the Regulatory Affairs Product Safety (RAPS) team reporting directly to the Global Chemical Innovation Service organization and functionally to the North American and you will be based in Ridgedale, New Jersey, working 4 days onsite and 1 day from home a week.

You will navigate and ensure compliance with chemical regulations in the United States and Canada and and work with external partners, internal customers and regional regulatory bodies on Regulatory matters. You will bring your expertise to the team and to our customer, to leverage true business partnership opportunities for our Business. You will also be an important contributor to our customer relationships to deliver the best technical consulting to our key B2B customers.

In this exciting role you will:

• 
  
• Ensure compliance with chemical regulations, including TSCA (Toxic Substances Control Act), FIFRA in the US and CEPA (Canadian Environmental Protection Act) in Canada.
  
• Stay informed of changes in chemical legislation and assess their impact on company operations.
  
• Manage the PMN process for new chemical substances in both US and Canadian markets.
  
• Prepare and submit PMN dossiers to appropriate regulatory bodies, monitoring their progress and addressing any inquiries.
  
• Provide technical regulatory guidance for FEMA GRAS registration as foodingredients and FIFRA registrations and may support registrations accordingly
  
• Identify early legislative and regulatory issues that affect the business and advise on risks due to safety or regulatory developments.
  
• Conduct risk assessments for chemical substances and develop strategies to reduce potential hazards.
  
• Collaborate with our teams to ensure products meet safety and environmental standards.
  
• Compile and maintain regulatory documentation and databases.
  
• Prepare reports and communicate findings to senior management and stakeholders.
  
• Be the primary contact for regulatory agencies, industry associations, and third-party consultants.
  
• Provide advice to product development teams on regulatory requirements and best practices.
  
• Develop and deliver training programs to educate staff on regulatory requirements and compliance issues.
  
• Foster a culture of compliance and continuous improvement.
  

Your professional profile includes:

• 
  
• Master degree in Chemistry, Environmental Science, Regulatory Affairs, or a related field.
  
• Minimum of 8 years of experience in chemical regulation and compliance in the US and Canada.
  
• In-depth understanding of TSCA, CEPA, and related chemical regulatory frameworks.
  
• Experience with Premarket Notification (PMN) submissions and approvals.
  
• Ability to stakeholder engagement
  

What We Can Offer You:

• 
  
• Healthcare Plan:
  
• Medical
  
• Dental
  
• Vision
  
• High matching 401k plan
  
• Vacation days
  

The established salary range for this position is $120,000 - 160,000 annually. Actual compensation will depend on individual qualifications.

#LI-Onsite

#ZR

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

QASource is a leading provider of software QA and testing services, supporting enterprise and high-growth technology companies. We integrate directly with engineering and product teams to deliver scalable, high-quality testing solutions across automation, manual testing, performance, security, and AI-driven QA.

Our clients expect senior-level partnership, technical fluency, and strategic account leadership.

The Senior Technical Account Manager (Sr. TAM) is responsible for managing and expanding a focused portfolio of strategic, enterprise-level accounts within a defined territory. This role requires ownership of multi-million-dollar revenue targets, executive-level relationship management, and the ability to drive account expansion through consultative, technically informed engagement.

This is not a support role. The Sr. TAM serves as a strategic advisor to Engineering Directors, VPs, CTOs, and QA leadership, ensuring delivery excellence while proactively identifying and executing growth opportunities within existing accounts.

The Sr. TAM will manage a high-touch portfolio of approximately 5–8 strategic enterprise accounts. Success in this role requires disciplined account planning, proactive client engagement, in-person relationship development, and the ability to creatively land and expand business across multiple stakeholders within complex organizations.

Responsibilities:

Account Ownership & Revenue Growth

• Own and manage a multi-million-dollar quota across a defined portfolio of 5–8 strategic enterprise accounts.
• Drive structured and strategic upsell and cross-sell initiatives within existing customers.
• Identify whitespace opportunities across QA, automation, performance, security, and AI-enabled services.
• Close meaningful expansion deals, including engagements of $150K+.
• Develop creative, value-driven approaches to land-and-expand initiatives across Engineering Directors, VPs, and CTO-level stakeholders.
• Partner with delivery leadership to align technical execution with commercial growth objectives.

Executive Relationship Management

• Build and maintain trusted relationships with Engineering Directors, VPs, CTOs, and C-suite stakeholders.
• Conduct regular in-person customer visits within assigned territory.
• Lead in-person Quarterly Business Reviews (QBRs) focused on measurable outcomes, roadmap alignment, and strategic growth opportunities.
• Serve as the executive escalation point for complex delivery or client challenges.

Strategic Account Planning & Execution

• Develop and maintain comprehensive strategic account plans for each assigned customer.
• Maintain clear documentation of stakeholder mapping, growth objectives, expansion pathways, and execution milestones.
• Track progress against defined revenue and relationship goals.
• Execute consistently against a structured path toward growth.
• Demonstrate strong organizational discipline in account tracking, forecasting, and internal coordination.
• Organization, planning rigor, and follow-through are critical success factors in this role.

Technical & AI Fluency

• Maintain broad knowledge of emerging AI technologies and their impact on software quality and engineering workflows.
• Proactively stay current on AI tools, automation advancements, and testing innovations.
• Translate AI-driven opportunities into relevant, business-aligned discussions with engineering stakeholders.
• Position QASource’s AI-augmented testing capabilities in alignment with customer technology strategies.

Technical & Delivery Alignment

• Collaborate closely with QA Managers, Engineering teams, and project leaders.
• Translate technical delivery insights into executive-level business value discussions.
• Proactively identify risks and implement mitigation strategies.
• Ensure seamless integration of QASource services into client engineering environments.
• Demonstrate a practical understanding of how software is built, tested, and released within modern SDLC frameworks.

Required Qualifications:

• 8–10+ years of experience in Technical Account Management, Enterprise Sales, Customer Success, or a related client-facing technical role.
• Proven ownership of multi-million-dollar revenue targets.
• Demonstrated success closing $150K+ expansion or new deals.
• Documented track record of expansion within a focused portfolio of strategic accounts.
• Experience managing a limited book of business (ideally 5–20 accounts; this role will manage 5–8).
• Direct experience working with Engineering Directors, VPs, CTOs, or C-suite stakeholders.
• Technology industry background specifically within software, SaaS, cloud platforms, DevOps, QA, or technical services environments.
• Demonstrated general understanding of the Software Development Lifecycle (SDLC) and how Quality Assurance integrates into development processes.
• Prior experience engaging with engineering, QA, or product teams in a software delivery context.
• Strong executive presentation skills and ability to conduct in-person QBRs.
• Demonstrated ability to creatively mine and expand accounts.
• High level of organization and structured account planning discipline.
• Stable career progression.

Preferred Qualifications:

• Background in QA, software development, DevOps, or technical services environments.
• Familiarity with CI/CD pipelines, automation frameworks, API integrations, performance testing, or AI-enabled testing tools.
• Experience operating within a territory-defined account ownership model.
• Experience in professional services or distributed delivery environments.
• MBA or advanced technical degree (preferred but not required).

Core Competencies:

• Executive presence and professionalism.
• Revenue accountability.
• Strategic account planning and disciplined execution.
• Technical credibility within software engineering environments.
• AI awareness and forward-thinking mindset.
• Consultative, value-based communication.
• Risk identification and mitigation.
• Proactive, structured account leadership.

Why Join QASource:

• Manage a focused portfolio of high-value enterprise technology clients.
• Drive measurable revenue expansion through strategic value creation.
• Partner directly with engineering and executive leadership teams.
• Operate in a technically rigorous, innovation-driven organization focused on quality and long-term partnerships.

Salary Range:

• $110,000 - $120,000 per annum (30% Variable).

Perks:

• Health, vision, and dental benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Wellness programs and professional development opportunities.

Remote

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.

For more information, visit : Remote from Birmingham or Huntsville, Alabama

The Technical Sales Manager reports to the Regional Sales Leader (RSL) or the Director of Sales in their respective region. The Technical Sales Manager will work as part of a broader team that will help enable customer retention through effective account management. This role’s account management focus is in targeting the influential install companies in their respective region. In partnership with Territory Sales Managers, this role’s main goal is to drive value in providing guidance in installation practices to current sales account base. This role also closely partners with the Business Development Manager and Leaders in ensuring installation bottlenecks do not become a barrier to sales conversions.

What You’ll Do:

• Maintain key influential identified install companies in targeted geographies and defend our business with them
• Target install companies within region to identify growth opportunities and partner appropriately with internal stakeholders to gain their business
• Support customers as they move to James Hardie by eliminating barriers to conversion & creating a positive customer experience through the transition
• Utilize CRM tools to drive informed decision that enable additional volume growth year over year
• Assist Territory Sales Reps and Business Development Manager and team in gaining additional volume growth year over year
• Executes segmentation to evaluate and assess the market & lead all aspects of the customer sales process, while leveraging other resources to assist in solution development or implementation as necessary.
• Willingness and ability to cultivate relationships, grow networks, nurture leads, and passion to identify targets
• Be the subject matter expert in all technical install practices of our product offerings
• Manages and holds themselves accountable to a priority based schedule with prospective customers
• Flexibility to identify and attend key activities within assigned territory
• High level of networking and engagement across account base
• Ability to influence key stakeholders to be advocates for JH
• Develop a solid understanding of company products and installation practices of each, as well as, customer programs and benefits
• Capable of analyzing and interpreting data to drive decision making in their market
• Able to host, lead and present in front of large audiences
• Passion for their company and personal success to meet or exceed goals
• Bilingual with English and Spanish would be a nice to have

What You’ll Bring:

• 3+ years of sales experience in a high touch sales environment
• High level of organization, discipline, and self-structure
• Able to convey construction expertise and knowledge at job sites
• Strong sales mentality and understanding of sales process
• Ability to effectively build relationships at all levels of an organization.
• Ability to influence key stakeholders to become advocates for James Hardie
• Travel 10-15%
• Valid driver’s license required
• Bachelor's degree preferred, must be from an accredited institution

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

What You’ll Receive:

• Compensation: competitive salary and bonus eligibility
• Insurance: day-one health coverage medical, dental, vision, life insurance
• Paid Time Off: vacation and company holidays
• Retirement: 401(k) with 6% match
• Investments: Employee Stock Purchase plan (ESP)
• Work-Life Balance: parental leave, wellness programs
• Purpose. Impact. Community: Sustainability Initiatives | James Hardie
• More: Click here to learn more about our benefits

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James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Job Overview:

The Supervisor, Technical Service and RMA leads the Technical Services and Return Merchandise Authorization (RMA) teams, ensuring exceptional service to all customer types—homeowners, distributors, contractors, and specifiers. This position oversees daily operations, manages retail and channel technical requests, and drives continuous improvement across technical service and case management processes. The Supervisor provides leadership, coaching, and process guidance to enhance customer experience, ensure timely resolution of inquiries, and maintain compliance with company service standards.

This position requires strong leadership skills, technical aptitude, and hands-on experience with ERP systems and Salesforce administration. The Supervisor plays a critical role in promoting customer satisfaction, improving efficiency, and supporting the company’s commitment to excellence in landscape, irrigation, and water management products.

Responsibilities:

• Supervise, train, and mentor the Technical Service and RMA team to ensure high-quality service and adherence to department KPIs.
• Manage daily workload, case assignments, and team scheduling to maintain consistent service coverage.
• Provide direct coaching and development to improve communication, problem-solving, and technical expertise across the team.
• Manage retail and channel technical support requests, ensuring efficient resolution and consistent customer communication.
• Oversee and maintain a structured case management process to ensure timely tracking, follow-up, and closure of technical and RMA inquiries.

Customer Support & Technical Expertise

• Demonstrate the ability to adjust communication approach to accommodate various customer types homeowners, specifiers, contractors, and distributors communicating technical information in a clear and professional manner.
• Support customers, sales representatives, and business partners with technical inquiries related to product installation, troubleshooting, and applications.
• Ensure RMA requests are processed and resolved promptly by overseeing each case from initiation through completion.
• Identify additional business opportunities through project consultation and technical expertise related to green building, water conservation, and environmental trends.

Process Improvement & Collaboration

• Lead continuous process improvement initiatives across Technical Services and RMA operations to enhance efficiency and customer satisfaction.
• Monitor performance metrics such as response times, case closure rates, and net promoter score, driving corrective action where needed.
• Collaborate cross-functionally with Engineering, Sales, Research & Development, Customer Service, and Production to resolve product or service issues and share customer feedback.
• Maintain and optimize ERP and Salesforce workflows, ensuring data accuracy and streamlined reporting.
• Create and maintain team documentation for service procedures, RMA workflows, and escalation processes.

Position Requirements:

1. Education: Bachelor’s degree in Business, Landscape, or a related field, or an equivalent combination of education and experience.

1. Experience: 5–10 years of progressive management or supervisory experience in a customer service, technical support, or inside sales environment.

1. Licenses/Certifications:

1. Knowledge, Skills and Abilities:

1. Experience working with ERP systems and Salesforce CRM (administration experience preferred).
2. Background in landscape, irrigation, or water management products strongly preferred.
3. Excellent written and verbal communication skills with the ability to adapt to varied audiences.
4. Strong leadership, interpersonal, and motivational abilities.
5. Proven capability to analyze data, identify trends, and develop solutions.
6. Demonstrated success in process improvement and structured case management implementation.
7. Ability to read and interpret product documentation, installation guides, and CAD drawings (preferred).
8. Proficient in Microsoft Office Suite.
9. Self-starter with the ability to work independently while keeping management informed of successes and critical issues.
10. Strong organizational and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

Work Conditions:

• Hybrid schedule: Tuesday through Saturday, 7:00 AM to 4:00 PM PST.
• Overtime: May be required as scheduled or as necessary per business needs and applicable law.
• Must be able to adjust work hours or shifts to accommodate changing business requirements.
• First 90-days will be in the Visalia Office.

ABOUT OUR CLIENT

Our Client is committed to building a workplace where innovation, collaboration, and growth thrive. They take pride in creating an environment that values hard work, accountability, and professional development.

ABOUT THE ROLE

This is a senior-level Solutions Architect role with a clear career progression path (Solutions Architect to Senior Architect to Enterprise Architect to Principal Architect). The architect will play a critical role in driving enterprise-wide application consolidation initiatives, supporting process enhancements, and delivering scalable solutions. The role demands a strong background in solution design, fit-gap analysis, and trade-off evaluation across retail, supply chain, infrastructure, or marketing technology domains.

RESPONSIBILITIES

• Direct the identification and recommendation of solutions, upgrades, or decommissioning options with a focus on usability, productivity, and total cost of ownership
• Develop and execute solutions that minimize reactive work and maximize strategic impact
• Collaborate with business and IT subject matter experts to design end-to-end solutions that align with enterprise architecture standards
• Engage with business leadership to establish strong IT and operations partnerships
• Model solutions across conceptual, logical, and physical perspectives (N+1 views)
• Create architecture artifacts defining end-to-end solution context, data domains, logical, physical, and deployment views
• Facilitate requirements refinement with a focus on service-level requirements
• Participate in design reviews to ensure solution alignment and traceability
• Contribute to the development of enterprise architecture principles, guidelines, and standards
• Clearly articulate architectural decisions to both technical and business audiences
• Engage proactively with business stakeholders to ensure IT addresses immediate and future needs

QUALIFICATIONS

• Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering, or related field required
• 10+ years of experience in IT management or solutions architecture
• 3–5 years of experience designing solutions in cloud and hybrid environments
• 3–5 years of experience with data integration patterns and tools
• Understanding of networks and security across on-premise and cloud environments
• Experience with vendor management tools and enterprise architecture integration
• Knowledge of architectural frameworks such as TOGAF or Zachman
• 2+ implementations of enterprise-class supply chain management systems preferred
• Strong interpersonal and communication skills with the ability to build consensus
• Proven ability to balance waterfall and agile methodologies
• Advanced problem-solving and analytical skills

PREFERRED QUALIFICATIONS

• Retail industry or supply chain experience (merchandising, planning, logistics)
• Experience with enterprise-class retail COTS applications
• Background in SOA/Microservices design
• 2–3 years of retail industry experience
• Optimization expertise, including stochastic modeling and holistic planning
• Strong proficiency with Microsoft Office, SharePoint, and collaboration tools

The Levy Group is seeking an innovative Senior Technical Designer to work in our swim department for the Action Sports division.

Company Background

With over 75 years of industry expertise, The Levy Group remains one of the largest apparel manufacturers in the United States. Our commitment to outstanding quality, value, and customer service has enabled us to continually grow and innovate in a highly challenging marketplace. Our network has grown to over 300 retail partners, five international offices, a portfolio of iconic brand partners, and four proprietary brands.

The Levy Group designs, manufactures, imports, markets, and distributes outerwear, swimwear, dresses, activewear, men’s tailored clothing, and sportswear. Headquartered in New York City, The Levy Group manages, elevates, and builds the long-term value of consumer brands by partnering with best-in-class manufacturers and retailers.

Job Summary

We’re looking for a detail-driven, knowledgeable Senior Swimwear Technical Designer. This role is responsible for overseeing all aspects of garment fit and construction to ensure alignment with brand standards, fit intent, and product specifications from development through production.

Responsibilities:

• Manage and lead model fittings from proto through final production, providing expert technical guidance to achieve brand fit standards
• Develop, maintain, and manage technical specifications, construction details, and callouts for all garments
• Communicate clearly with factories to support fit adjustments, pattern development, and modifications
• Collaborate cross-functionally with Design, Merchandising, Sales, and Production to align on fit intent and technical execution
• Maintain accurate and organized documentation of all relevant development and production data
• Manage Pre-Production (PP) and Top of Production (TOP) sample communication with factories
• Track development and production timelines to ensure all technical milestones and deadlines are met
• Identify quality issues and production challenges, providing clear solutions and recommendations
• Own grading strategy and execution, ensuring consistent sizing and fit across all styles
• Establish, document, and evolve best practices for technical design processes, pattern blocks, and fit standards
• Lead technical design development across all tiers of distribution timelines, ensuring samples and production milestones are achieved
• Collaborate closely with Design and Product Development teams to problem-solve creative and technical challenges

Qualifications:

• 7+ years of experience in swimwear technical design and pattern making
• Proven live fit experience with strong knowledge of standard model measurements
• Extensive knowledge of swimwear fit, pattern making, and garment construction
• Proficiency in grading, proto-to-TOP development processes, and PLM systems
• Ability to thrive in a fast-paced, high-volume environment
• Strong cross-functional collaboration skills
• Excellent written and verbal communication skills
• Strong time management and project management abilities
• Ability to adapt quickly to changing priorities and business needs
• Confident decision-maker, capable of working autonomously and collaboratively
• Strong communication skills.
• Highly organized with strong attention to detail.
• Passionate about swimwear and product innovation.

FRAME is a modern fashion brand celebrated for its refined, effortless aesthetic. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.

Bridging California ease and Paris sophistication, FRAME draws inspiration from art and design, creating collections with a timeless yet modern sensibility.

Beyond fashion, the world of FRAME continues to expand through meaningful collaborations with cultural institutions from hotels to auction houses.

Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.

The Technical Design Manager, RTW will lead the technical design process across Ready-to-Wear categories, ensuring the highest standards of fit, construction, and garment quality throughout development and production. This role is responsible for managing the Technical Design team while also maintaining hands-on involvement in the development process, particularly within Cut & Sew, and supporting additional categories as needed.

The ideal candidate is highly detail-oriented, collaborative, and experienced in managing multiple seasons of development simultaneously. This individual will partner closely with Design, Product Development, and Production teams to translate creative concepts into well-executed garments that meet brand standards, fit expectations, and production timelines.

This role plays a critical part in maintaining consistency, efficiency, and technical excellence across the product lifecycle while helping to refine processes and support the continued growth of the technical design function.

Responsibilities

• Lead and manage the Technical Design team for RTW
• Independently manage technical design workload for Cut & Sew and support team on other categories as needed.
• Lead and manage fittings to ensure alignment with design vision and garment functionality.
• Manage Proto, SMS and bulk tech packs/ fittings flowing to vendors for multiple seasons at a time.
• Deliver complete, accurate, and timely fit comments via tech packs, including necessary points of measure, annotated sketches, and digital images.
• Ensure consistent and proper fit throughout development by providing vendors with image-driven fit corrections, referencing vendor patterns, and applying best practices for pattern shape and balance.
• Organize and delegate seasonal storage and maintenance of all fit samples.
• Spec and evaluate samples prior to fittings. Delegating and collaborating with the team as necessary.
• Manage timelines to support seasonal development calendars and on-time deliveries
• Implement and refine technical design processes to improve efficiency and accuracy
• Analyze recurring fit or production issues and implement long-term solutions
• Additional responsibilities as necessary.

Technical Skills & Abilities

• Strong proficiency in identifying and communicating precise fit corrections.
• In-depth knowledge of garment construction standards and manufacturing processes.
• Proficient in Microsoft Office Suite, including Excel and Word.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and a proactive approach to troubleshooting.
• Effective and collaborative team player with excellent interpersonal skills.
• Exceptional organizational and time management skills; able to prioritize in a fast-paced environment.
• Ability to adhere to established processes while identifying and suggesting process improvements.
• Strong understanding of fitting priorities and managing work flow.
• Bluecherry experience is a plus.

Education & Experience

• 5–10+ years of technical design experience in contemporary or premium apparel
• Strong expertise in garment construction, grading, patternmaking, and fit evaluation
• Experience managing multiple categories

This role is onsite in Atlanta, GA

• Leads and manages requirements gathering and analysis activities by working with internal client stakeholders, developers, designers, QA analysts, etc.

• Elicits, captures, analyzes, refines, articulates and documents business requirements, acceptance criteria and software documentation via approved processes

• Manages requirement changes throughout the project lifecycle.

• Balances business requirements with technical feasibility and sustainability.

• Synthesizes complex information into concise, readable, unambiguous language.

• Need excellent facilitation skills, need to have a technical background, PM experience managing multiple projects, be able to create and manage project plans, understand basic business financials.

• Need proven skills and past projects managing large technology projects.

• Ensures that appropriate project documentation is produced throughout the project lifecycle.

Qualifications:

• Solid understanding of software development lifecycle and end-to-end cross-functional software development.

• History of taking the initiative and leading/owning solution requirements from envision through deployment.

• Comfort with working in a fast-paced environment that includes rapidly changing priorities.

• Demonstrated interpersonal and leadership skills required to interact with staff, colleagues, management and internal/external customers.

• Consistent behavior of continuous learning and individual growth through feedback and exhibition of emotional intelligence.

• Excellent attention-to-detail skills, including ability to follow written and verbal directions and to produce error-free written communication.

• Ability to manage teams and scope/schedule/budget across multiple projects, and monitor/track tasks with coordination across various channels of communication.

• Ability to facilitate and conduct meetings while asking questions and soliciting feedback, and presenting and capturing notes/requirements in tools.

• Experience working with JIRA to manage assignments.

Must haves:

• Open-minded, thrives in an ambiguous setting

• • Assertive yet constructive, team player

• Ability to work with various business departments and Technology stakeholders

• Big picture thinker

• Strong executive presence and self-awareness

• Knowledge/experience with JIRA

Nice to haves:

• Telecommunication experience"

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want | is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

The base compensation range for this role in the posted location is: $73,150 - $159,600.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Technical Designer/Pattern Engineer

Location: Beaverton, OR

Contract length: 8 months to start

Schedule: Hybrid in Beaverton, OR

Pay: $46-48/hr, DOE (W2 and benefit options)

The Planet Group is looking for a Technical Designer/Pattern Engineer to join our well-known retail brand on a roughly 8-month contract! This role is 40 hours per week and will be hybrid in Beaverton, OR, working from home on Fridays. This person will report to the Technical Design Director and will collaborate with Design, Product Management, PCC , materials and manufacturing to effectively execute on product development & fit goals deliverables.

Technical Designer/Pattern Engineer Qualifications:

• Bachelor's degree in apparel design, textile science or related field preferred
• Additional product creation experience may be considered in lieu of a degree
• 5+ years technical design experience in the apparel industry (IDEALLY 7+) which includes the apparel development process from inception through production including pattern making, grading, construction materials, costing, manufacturing and quality
• Strong problem solving, organization and communication skills
• Experience interpreting design intent, offering alternative solutions, and acting as a technical resource
• Expert in writing product specs and construction standards instructions
• Proficient working with factory vendors to ensure and improve manufacturability
• Ability to manage multiple projects
• Experience using Adobe Illustrator, CAD Pattern Design software (Optitex) and 3D software (Clo/Browzwear) highly desired
• Proficiency with MS Office programs

Technical Designer/Pattern Engineer Description:

• Own the fit and construction from initial concept through to commercialization and production for assigned styles to lead to on time development and delivery according to critical dates, product specification, and sustainability, performance and profitability goals
• Create and revise Tech Packs for complex assigned styles
• Ensure all appropriate development documentation is maintained including product specs and prototype notes
• Drive and execute fit and construction standards for a team or product group to ensure consistency
• Track and facilitate prototyping for styles
• Identify and address key issues and challenges in construction/manufacturing and plan accordingly to deliver proven and tested product
• Monitor and communicate progress and challenges throughout the product testing process to meet product integrity requirements
• Keep abreast of market trends, team goals, new technologies and consumer needs throughout the development process and engages appropriately to ensure projects are completed within corporate guidelines and goals for all facets of product creation
• Lead the Technical Design of assigned styles product in sportswear
• Work with Design, Product Management and Product Creation Center (Asia) on tailoring the product to the specific consumer needs

Summary The Technical Support Apprentice position provides foundational training and hands-on experience in supporting manufacturing technology systems and equipment. Working under the guidance of experienced technical staff, the apprentice will assist in diagnosing, troubleshooting, and resolving issues impacting manufacturing operations. This role focuses on building technical knowledge, problem-solving skills, and communication abilities within a fast-paced industrial environment. Over time, the apprentice will gain the expertise necessary to support advanced manufacturing technologies and transition into a long-term technical career.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• High school diploma or equivalent.
• Basic understanding of computer hardware and software.
• Strong interest in technology and manufacturing processes.
• Good communication skills and ability to work collaboratively in a team environment.
• Willingness to learn and adapt in a fast-paced technical setting.
• Valid driver's license with a clear driving record

Knowledge, Skills, and Abilities

• Previous experience or coursework in electronics or mechanical systems.
• Familiarity with industrial machinery, turbines, generators, or automation systems
• Basic knowledge of networking concepts and troubleshooting.
• Experience using diagnostic tools or software.
• Accuracy – Ability to perform work accurately and thoroughly.
• Detail Oriented – Ability to pay attention to the details of a project or task.
• Safety Awareness – Ability to identify and correct conditions that affect employee safety.
• Working under pressure – ability to complete assigned tasks under stressful situations and adapt to changing assignments on short notice.
• Accountability – Ability to accept responsibility and account for his/her actions.

Essential Functions

• Assist in diagnosing and resolving technical issues related to manufacturing equipment and/or software systems.
• Support the maintenance and repair of hardware components under supervision.
• Document technical problems and solutions accurately to contribute to knowledge base resources.
• Collaborate with engineering, production and field services teams to understand operational requirements and technical challenges.
• Participate in training sessions to build technical expertise and stay updated on new manufacturing technologies.
• Provide first-level support to manufacturing staff by responding to inquiries and escalating complex issues appropriately.
• Help monitor system performance and report anomalies to senior technical staff to minimize downtime in critical operations.
• Operate and preventively maintain company tools, equipment, and vehicles.
• Follow quality service standards and comply with procedures, rules, and regulations.
• Work in accordance with all safety regulations
• Other duties as assigned

Physical Demands

Must be able to stand and walk for much of the day. Ability to lift 5-25 pounds frequently and ability to lift, up to, 50 pounds occasionally.

Work Environment

Is frequently exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting.

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