Tramar Import Export Services Ltd Jobs in Usa

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 295 offices and 5,500 employees globally, Savino Del Bene is one of the leading logistics company that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets. We are currently seeking an Air Export Specialist to join our team in Chicago, IL.

Essential Duties and Responsibilities

• Receive, review, and process export documentation for accounts.
• Must have a better than average understanding of the Export Regulations or other government agency regulations that govern exports.
• Must have a better than average understanding of TSA regulations.
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
• Obtain and create quotes for shipments and source best method of transportation.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Continue to explore different options to reduce cost, and increase revenues.
• Track and trace shipment and provide updates to clients and sales.
• Uphold a strong and professional relationship with airlines, transportation agencies and sales.
• Demonstrate an emphasis on customer satisfaction per company policy.
• Maintain shipment files and ensure billing is completed within a timely fashion.
• Assist as backup for alternate accounts.
• Perform other duties as assigned.

Preferred Qualifications

• High School Diploma or GED required.
• 2 years experience with freight forwarder or export agency
• Knowledge on incoterms
• Demonstrates excellent written and verbal communication skills; along with math skills for dimension conversions
• Intermediate to Advanced PC skills - MS Office
• Highly organized
• Professional and courteous demeanor
• Displays a flexible and open minded willingness to adapt to new environments and be a team player
• Must have good ethical standards.

Title: Customs Entry Writer

Schedule: Onsite

Location: Florham Park, NJ

Salary: $24 - $26 hourly

Key Responsibilities:

• Coordinate and manage customs brokerage operations for assigned accounts to ensure timely clearance and delivery of imported shipments.
• Process customs entries and government agency documentation to facilitate compliant import clearance.
• Open, manage, and maintain shipment entry files in accordance with operational timelines and service standards.
• Coordinate shipment clearance and transportation with freight forwarders, carriers, airlines, ocean terminals, and internal teams.
• Track and monitor inbound shipments, providing updates and resolving issues affecting shipment flow.
• Review import documentation to ensure compliance with customs regulations and other government agency requirements.
• Maintain and update customer standard operating procedures (SOPs) and ensure adherence to client-specific processes.
• Prepare and process customer billing and shipment reports accurately and within required timelines.
• Coordinate final delivery logistics from ports, airports, or container freight stations to consignee locations.

Requirements:

• 1-3 years of experience in customs brokerage, logistics, freight forwarding, or import/export operations.
• Basic understanding of customs documentation, import processes, and regulatory compliance.
• Strong organizational skills and attention to detail, with the ability to manage multiple shipments simultaneously.
• Excellent verbal and written communication skills when working with customers, carriers, and internal teams.
• Ability to multi-task and work effectively in a fast-paced environment.
• Strong problem-solving skills to address shipment or documentation issues.
• Ability to collaborate effectively within a team environment.
• Bachelor’s degree preferred, or equivalent work experience.
• Customs House Broker (CHB) license preferred but not required.

Benefits Disclosure:

• “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With a network of more than 295 offices and over 5,500 employees across five continents, Savino Del Bene is one of the leading logistics company that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets.

We are currently looking for an Ocean Import Specialist to join our team. We are looking for a motivated and passionate candidate to become part of our high paced, professional Ocean Import team.

Essential Job Function

• Receive, review, and process import documentation for account
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner
• Obtain and create quotes for shipments and source best method of transportation.
• Work with Brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs, or other governmental agency examinations that may be required.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Continue to explore different options to reduce cost, and increase revenues.
• Track and trace shipment and provide updates to clients and sales.
• Uphold a strong and professional relationship with airlines, transportation agencies and sales.
• Demonstrate an emphasis on customer satisfaction per company policy.
• Maintain shipment files and ensure billing is completed within a timely fashion.
• Assist as backup for alternate accounts.
• Perform other duties as assigned.

**Must be able to work on site, this is not a remote role

Required Skills/Abilities:

• Excellent verbal, written and listening communication skills.
• Commitment to teamwork with all other functional areas.
• Strong work ethic.
• Ability to operate in a fast paced environment.
• Excellent problem solving and organizational skills.
• Proficient in Microsoft Office (Word, Excel, Power Point) Internet and Windows.
• Ability to handle multiple responsibilities.
• Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
• Must have strong organizational and time management skills.
• Ability to read, analyze and interpret verbal and written requests and directions.
• Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.
• Be able to present one’s self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face.
• Ability to organize and manage multiple priorities.

Offer

• Salary based on experience
• Great medical, dental and vision plans
• 401K with Company match
• Vacation, Sick and PTO time
• Great Company culture, fun environment

Ainsley Search Group is hiring a Customer Service Manager to join a Global Manufacturer located in Montgomery County. This manager will report to the VP of SC and lead a team of Customer Service Specialist to streamline the customer orders processing, optimize the order process from demand, distribution, warehouses, manufacturing, engineering and import/export, maintain and develop customer relations and ensure quality standard of products, collaborate with finance, supply chain, procurement, logistics, independent sales reps to ensure timely process of accounting, PO processing, purchasing, R&D, manufacturing, achieve highest accurate rate on order fulfillment with minimum operational cost across travel time, and inventory. This is a full-time, permanent leadership opportunity with lucrative base salary, bonus, and competitive benefit, in addition, company would like to develop this individual to the senior level leadership in the near future.

Responsibilities:

• Report to VP of Operations and lead a team of Customer Service Specialists to streamline order processing for customer sales orders; staff train and develop the team to deliver supreme customer service and order fulfillment.
• Collaborate with engineering, manufacturing, suppliers, procurement, logistics, and distribution to optimize supply chain processes, reduce travel time, and increase order fulfillment rate on accuracy, quality, on-time and within budget metrics.
• Resolve customer complaints and supply chain bottlenecks in an effective and timely manner, deliver corrective action to reduce recurring issues.
• Collaborate with S&OP team and other Supply Chain Team to achieve process improvement, reduce cost on transportation, travel time, and inventory and not jeopardize on-time order fulfillment.
• Maintain, develop customer relations; support troubleshooting sales order issues involving quality, delay, backordered, recall, identify root cause and support the implementation of corrective action and CI to reduce recurring errors.
• Work closely with Sales & Marketing team to ensure realistic expectation from new customers, properly set up new customers in the ERP Systems.
• Collaborate with R&D, Manufacturing on change of order requests from customers, support new product development process and ensure new products are set up in the CRM system, update customers on product application, change of order status, design status, and manufacturing status as needed.
• Provide hands on leadership and mentoring to subordinate, develop, standardize and implement operational procedure for the customer service department, develop KPI to measure and improve customer service performance across volume, accuracy, responsiveness, etc.
• Attending management meetings and routine S&OP meetings, address potential bottlenecks, issues regarding customer accounts, sales order process, cost reduction, productivity, etc.

Qualifications:

• Bachelor’s degree required.
• Recent years of hands-on leadership experience within Manufacturing, Order fulfillment, Customer Account Management within manufacturing industries, exposure to consumer products, contract manufacturing desired.
• Solid knowledge in ERP and Excel
• Experience with order fulfillment with regulated materials.
• Experience with S&OP preferred, strong in problem solving and analytical skills.
• Excellent customer service skills, strong people and communication skills.
• Excellent in relationship building and negotiation skills.
• Ambition in advancing to senior level leadership role.

Compensation, bonus and benefit

• Competitive Base Compensation
• Annual targeted bonus
• 401k with match
• Paid health, dental and vision
• Paid life insurance
• Paid long-term/short-term disability
• PTO and Paid holidays

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 295 offices and 5,500 employees globally, Savino Del Bene is one of the leading logistics company that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets

We are currently seeking 4 Customer Service Representatives to assist and support the continuous growth of Savino Del Bene USA, Inc.

Savino Del Bene USA offers outstanding logistics services to its clientele by offering customized pick & pack services that require high quality standards and flexibility. The goal is to build long lasting partnerships with SDB clients to guarantee business continuity and growth throughout the years, maintaining a steady and safe working environment for its employees.

ROLE AND RESPONSIBILITIES OF THE CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, you are required to meet the company’s needs in the below areas of growth. Your role is to be the trait-d-union between the client and our warehouse staff.

Customer Focus

The final goal of the Customer Service Representative is to run smooth and successful daily operations to reach maximum clients’ satisfaction following and meeting the agreed KPI.

Tasks

• Execute daily tasks to receive, pick & ship merchandise timely through the Warehouse Management System;
• Execute EDI orders by routing PO;
• Manage returns on time;
• Maintain Inventory Integrity;
• Foresee and resolve any issues that could arise during the shipping process;
• Respond to any customer requests in a timely fashion via email or phone;
• Make sure that bills are accurate and done in a timely fashion;
• Perform weekly calls with clients and attend meetings;
• Cross-training activities with members of your teams;
• Meet client’s KPI;

Processes

• Understand client structure and needs of different channels, such as B2B and B2C;
• Create solid SOP by client;
• Maintain clear communications with the warehouse personnel;
• Keep track of warehouse OT for special projects such as ticketing, inspections etc.;
• Identify opportunities for billing and share them with your direct supervisors;

Innovative Culture

• Identify new operational processes to reduce labor-intensive tasks and communicate these ideas to your direct supervisor;
• Promote innovative thinking;

Leading for Alignment

Create clarity and alignment through the team members with frequent consistent and systemic communication and involvement of staff, so that everyone is on the same page.

Attend weekly meetings with the Operations Manager and Office Supervisors focusing on:

• Weekly tasks;
• Special Projects;
• Operational issues;

Collaborate with the other team members in order to help manage daily tasks promoting a culture of reciprocal help and support through cross training.

Leading the culture

Promote innovative thinking.

Managing team pitfalls

You are responsible to step in and manage any pitfall by alerting your direct supervisors in a timely fashion, so that management can make a balanced decision on the best strategy to pursue.

Learning from each other

As team member, you are required to interact with your co-workers, no matter the level, with respect, using appropriate language and tone of voice in order to value each other’s differences, priorities and styles. Differences are an advantage to seek feedback and continually help each other being successful.

**Applicants must have 2+ years of experience within 3PL industry**

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking a Customer Service and Distribution Manager. The Customer Service and Distribution Manager will serve as a member of the Tissue Bank’s management team with responsibility for managing customer relationships and delivering exceptional service. This role contributes to the Tissue Bank’s strategic objectives of revenue growth through the effective management of inventory, coordination of returns/transfers, production planning, order fulfillment, and contract management. It ensures DCI Donor Services remains in compliance with all regulatory guidelines with respect to management of tissue, and recruits, develops and retains talent to create a best-in-class Distribution organization

COMPANY OVERVIEW AND MISSION

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

1. Ensures sales goals and budget objectives are met through fulfillment of customer orders and unsurpassed customer service. Creates and distributes inventory report to ensure customers in DCIDS’s donor service areas have first choice to available grafts. Communicates tissue availability to Distributors and Contract Partners as appropriate.
2. Determines appropriate “par” levels for tissue inventory to ensure DCIDS can provide appropriate service levels to its customers. Represents Distribution at Production Planning meetings, providing demand requirements based on sales forecasts and processing leads times.
3. Maintains a month-on-hand report to monitor and address low demand inventory. Acts as part of team to create programs/pricing or identify alternative outlets to ensure tissue is utilized. Communicates these programs to customers as appropriate.
4. Ensures that Distribution department is compliant with all regulatory requirements related to storing, shipping, returning or transferring human donated tissue. Has clear understanding of the Center for Biologics Evaluation and Research (CBER) regulations for HCT/Ps established in 21 CFR Parts 1270 and 1271. Supports Account Managers and Inside Sales Specialists with directions on handling tissue requirements in the field.
5. Manages sales agreements with client hospitals, group purchasing organizations (GPOs), distributors and others. Works with Director of Sales to discover requirements to win the contract. Leads negotiation of contract terms. Manages contracts to track renewal dates, alerting management team to any required action. Renegotiates terms as appropriate.
6. Supports Distributor relationships by monitoring distribution revenue, calculating commissions, and securing authorization for timely payment.
7. Monitors, reports and presents revenue results and tissue utilization to senior management, medical management and medical directors. Supports Sales team with Quarterly Territory Reviews reports.
8. Recruits, retains, and develops results driven Distribution team. Advises and counsels, assists, and directs activities to ensure ongoing high performance. Implements timely corrective action when necessary. Identifies training needs to ensure Customer Service Coordinators are proficient in inventory management, regulatory requirements, and interacting with clinical customers.
9. Recommends capital equipment and expense budgets. Reviews and approves expense reports and takes necessary steps to keep expenses within approved budgets and policies.
10. Performs other duties as assigned.

The ideal candidate will have:

• Associate’s Degree required/Bachelor’s Degree preferred in related field
• Minimum 5+ years of medical device, banked human tissue, or biotechnology sales/marketing experience
• CTBS required within first year of employment
• Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel are required.
• Observes, listens to and talks with employees and others. Stands, sits, and walks. Reads and writes a variety of reports and documents. Travels to OPO and hospital facilities. Lifts up to 50 pounds.

We offer a competitive compensation package including:

• Up to 184 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon
• Monthly phone stipend

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.

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