Tql Total Quality Logistics Tracking Jobs in Usa

YOUR ROLE

The Ground Product Sr. Manager provides senior operational leadership and strategic direction for CEVA’s ground transportation operations. This position is accountable for end-to-end oversight of service delivery, financial performance, business growth, safety, quality, and operational excellence across multiple facilities and customer contracts. The Sr. Manager partners closely with customers, carriers, and internal cross-functional teams to design effective transportation solutions, strengthen long-term relationships, optimize assets and resources, and consistently deliver profit and performance objectives.

WHAT ARE YOU GOING TO DO?

• Lead the Ground Transportation Product Line with clear strategic direction and disciplined oversight of high-volume domestic logistics and distribution operations.
• Define and execute customer-focused business development strategies aimed at revenue growth, retention of key accounts, and sustainable long-term partnerships.
• Build and maintain strong professional relationships with executive-level customers and transportation providers, while collaborating effectively with CEVA colleagues.
• Provide leadership to operations management teams through coaching, mentoring, talent selection, and professional development within company guidelines.
• Develop and lead business cases to justify capital investments and resource needs, including deployment and allocation of assets required to support operational growth.
• Oversee planning and implementation for the start-up and expansion of new operations, including resource modeling and performance tracking.
• Manage multiple high-volume logistics and transportation facilities, primarily across the Central United States, with full P&L accountability.
• Maximize profitability by ensuring superior customer service, prompt communications, effective issue resolution, and disciplined operational follow-up.
• Oversee the preparation and presentation of management and financial reports, budgets, forecasts, and operational performance reviews to senior leadership.

WHAT ARE WE LOOKING FOR?

Education and Experience

• Bachelor’s Degree in Logistics, Supply Chain, Transportation, Business, or a related field, required. Master’s Degree, strongly preferred. (Equivalent professional experience may be substituted for a degree when the background is directly within transportation or 3PL environments.)
• Minimum 5 to 7 years managing large-scale logistics, distribution, or transportation operations.
• Minimum 5 years in a senior leadership role with experience overseeing multiple, geographically dispersed facilities.

Skills & Characteristics

• Demonstrated success driving revenue growth, retaining strategic customers, and managing profitability across multiple sites.
• Proficiency in Microsoft Office, internet-based tools, and job-specific software applications.
• Strong applied knowledge of domestic logistics and ground transportation operations, including labor planning, carrier management, and performance metrics.
• Advanced understanding of project and program management methodologies with the ability to implement practical, solution-driven strategies.
• In-depth, experience-based expertise managing budgets, EBITDA performance, operational problem solving, and customer service in high-volume logistics settings.
• Excellent planning, time management, collaboration, decision-making, and organizational skills.
• Ability to develop short and long-range operational plans and communicate effectively with diverse audiences, from frontline teams to executive leadership.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

Overview:

Celtic Marine & Logistics, a leading company in the maritime industry, is seeking a motivated and detail-oriented Logistics/Transportation Coordinator to manage and oversee the movement of cargo via barges, vessels, and inland transportation networks. The ideal candidate will be proactive, dependable, and able to work effectively under pressure while coordinating cargo logistics from origin to destination.

This role requires a self-starter who can take ownership of tasks, run them to completion with minimal supervision, and ensure accuracy across operational, contractual, and financial information.

Key Responsibilities:

Cargo Operations & Scheduling

- Track and monitor the loading, movement, and discharge of cargo via barges, trucks, and ocean vessels.

- Monitor vessel and barge movements using industry tracking websites.

- Ensure equipment positioning (barges, trucks) and services (stevedores, warehouses) align with vessel and barge schedules.

- Plan and monitor loading and discharge operations.

- Compare cargo documentation against cargo received to ensure correct material is loaded to the correct destination.

Operational Accuracy & Quality Control

- Review contractual agreements with customers and vendors to ensure operational and commercial requirements are met.

- Review cargo stowage plans and shipment details for accuracy.

- Perform internal reviews of operational work before information is sent externally.

- Identify discrepancies or irregularities and resolve issues before they impact operations.

- Review customer orders and vendor invoices to ensure accuracy and compliance with contracts.

Documentation & Data Management

- Maintain and update the internal Shipping System with cargo movement details.

- Export and analyze shipping data in for reporting and operational planning.

- Prepare operational instructions including barge loading and stevedoring instructions.

- Maintain accurate documentation related to cargo movements, contracts, and vendor services.

Vendor & Service Coordination

- Coordinate with stevedores, vessel agents, surveyors, warehouse operators, customs brokers, and other service providers.

- Ensure vendors meet operational timelines and service requirements.

- Manage booking confirmations and operational updates across stakeholders.

Communication & Collaboration

- Communicate with customers to ensure logistics needs and expectations are met.

- Maintain consistent communication with vendors and service providers regarding vessel and barge scheduling.

- Work closely with accounting to ensure accurate billing and invoice processing based on operational outcomes.

- Manage internal and external communications through phone, email, and messaging platforms.

- Monitor and respond to group and individual Outlook email communications promptly.

Skills & Qualifications:

- Experience in maritime logistics, transportation, or supply chain operations required

- Strong working knowledge of Microsoft Office Suite (Excel, Word, Outlook)

- Ability to manage multiple operational tasks simultaneously in a fast-paced environment

- Strong analytical and problem-solving skills with high attention to detail

- Self-starter capable of working independently while recognizing when guidance is required

- Excellent written and verbal communication skills

- Ability to review complex operational and contractual information for accuracy

Additional Information:

- Full-time position with occasional on-call responsibilities, including weekends and after-hours communication

- Company systems primarily operate within Microsoft software platforms

Company Benefits:

- Competitive salary with bonus opportunity

- Competitive benefits package

- 401K Match

- Professional development and training opportunities

If you thrive in a fast-paced logistics environment and enjoy coordinating complex cargo movements while ensuring operational accuracy, we encourage you to apply and become a valued member of the Celtic Marine & Logistics team.

LOGISTICS SPECIALIST

Alpha Zero Global Logistics | Chesterfield, MO | Full-Time

About Us

Alpha Zero Global Logistics is a transportation partner built for shippers who demand more than the status quo. With 33+ years of combined industry experience and a global partner network, we specialize in high-value and complex freight across aerospace, automotive, government, and manufacturing. Our AZL 360 Solution delivers fully customized logistics programs — from LTL and truckload to air freight, international, and warehousing — because we don’t believe in one-size-fits-all. Technology drives us, but people define us. That’s what makes us different.

What You’ll Do

•      Own client relationships — act as a true extension of our customers’ teams. You’ll be the trusted point of contact for key accounts, delivering proactive communication, anticipating needs, and ensuring every shipment reflects the standard our clients expect.

•      Drive carrier sales and capacity development — prospect, onboard, negotiate, and cultivate carrier relationships to build a deep, reliable network with competitive rates and consistent service.

•      Grow revenue within existing accounts — identify opportunities to position Alpha Zero’s full suite of services (brokerage, TMS, warehousing, parcel management) and turn one-time wins into long-term partnerships.

•      Negotiate rates and secure capacity across multiple freight modes (FTL, LTL, air, ocean, intermodal), balancing cost with service quality.

•      Manage end-to-end shipment execution — from booking through delivery confirmation, exception management, and follow-up.

•      Coordinate domestic and international freight movements, including cross-border shipments to Mexico and Canada.

•      Be the voice of Alpha Zero — every call, email, and update is a reflection of our brand. You set the tone for how clients and carriers experience working with us.

•      Leverage TMS platforms to manage loads, track shipments in real time, and maintain accurate operational records.

•      Handle carrier compliance — verifying insurance, authority, safety ratings, and regulatory requirements.

•      Support invoicing, accounts receivable follow-up, and billing reconciliation tied to shipments.

What We’re Looking For

•      3–5+ years in freight brokerage, logistics, or transportation management. You know the industry.

•      A relationship-driven seller — you know how to earn trust, build a carrier book, and keep clients coming back. You’re comfortable picking up the phone and making things happen.

•      Client-first mentality — you understand that retention and growth start with communication, follow-through, and genuinely caring about the customer’s business.

•      Proven ability to negotiate competitive rates and manage carrier performance.

•      Strong working knowledge of TMS platforms (TAI, Turvo, or similar).

•      Solid understanding of freight modes, BOLs, PODs, shipping documentation.

•      Sharp problem-solver who stays composed under pressure and can manage multiple priorities simultaneously.

•      Highly organized with strong attention to detail on data entry, documentation, and invoicing.

•      Bachelor’s degree preferred — but experience and results speak louder.

Bonus Points

•      Experience in aerospace, defense, automotive, or government logistics.

•      Existing carrier relationships you can bring to the table.

•      Knowledge of UPS, FedEx, and DHL parcel and freight platforms.

•      UCR, carrier vetting, and DOT compliance experience.

Why Alpha Zero?

•      A role where your skills and client relationships directly drive company growth.

•      High-profile client base across aerospace, defense, and manufacturing.

•      Competitive compensation with room to grow.

•      A team that works hard, moves fast, and has each other’s backs.

The Agramont Group of companies is seeking a detail-oriented and proactive Logistics Operations Coordinator to join our operations team in San Diego, CA.

The specific hiring entity will be confirmed at the time of offer.

Key Responsibilities:

• Coordinate inbound and outbound logistics operations, including scheduling and dispatch.
• Resolve transportation, customer service, and import/export-related issues.
• Collaborate with internal departments to streamline logistics processes.
• Maintain accurate records, reports, and performance metrics.
• Supervise or support logistics specialists, planners, or schedulers.
• Monitor and manage quality, safety, and efficiency standards.

Required Skills and Qualifications:

• Bachelor’s degree in business, Supply Chain Management, or a related field.
• Experience in logistics, transportation, or similar industry.
• Bilingual in English and Spanish (Preferred).
• Strong written and verbal communication skills.
• Excellent problem-solving and critical thinking abilities.
• Proven ability to manage time and handle multiple tasks.
• Sound judgment and decision-making under pressure.

Work Schedule:

Monday-Friday: 6:00 am- 2:00 pm (On-Site)

Saturdays: 6:00 am-11:00 am (Remote)

Pay Range: $46,800 - $62,400 / yr

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• 401(k)

Join a growing logistics team offering great benefits, career growth, and a supportive work environment.

Company Description

Automotive Quality & Logistics Inc. (AQL-Inc) is an industry leader specializing in sorting, inspection, containment, light manufacturing, assembly, kitting, rework, engineering support, supplier development, warehousing, and launch support services for automotive and manufacturing businesses. The company is dedicated to achieving 100% customer satisfaction by delivering high-quality products at competitive costs with reliable, on-time delivery. With over 600 trained employees across 16 US states and 1 Canadian province, AQL-Inc proudly supports over 400 automotive companies, including major OEMs like GM, Ford, Chrysler, Toyota, Mercedes, and Honda. AQL’s ISO 9001:2000 certification reflects its strong commitment to quality, and as a woman-and minority-owned business, it is dedicated to fostering growth by investing in its workforce and strengthening partnerships in the automotive supply chain.

Role Description

This is a full-time, on-site position based in Plymouth, MI, for a Quality Operations Manager. The role involves overseeing day-to-day quality operations, ensuring compliance with quality standards and processes, and managing quality control initiatives. The individual in this role will coordinate inspections, monitor quality assurance practices, lead quality audits, and collaborate with internal teams and external stakeholders to meet operational and customer objectives. Additional responsibilities may include process improvement, reporting metrics, and training team members in quality management practices.

Qualifications

• Experience in Operations Management to successfully oversee and optimize daily business activities and processes.
• Proficiency in Quality Control, Quality Auditing, and Quality Assurance to ensure processes meet or exceed compliance and customer expectations.
• Strong expertise in Quality Management to develop and implement strategies that enhance operational efficiency and product quality.
• Exceptional problem-solving abilities and analytical skills to identify and address quality issues effectively.
• Excellent leadership and communication skills to manage teams, collaborate with stakeholders, and drive organizational success.
• Relevant professional certifications such as Six Sigma, ISO compliance, or similar, are highly preferred.
• Travel required position - up to 70% of time.
• Previous automotive industry experience preferred.

Clearly Logistics is a fast-moving, people-first freight brokerage firm on a mission to deliver exceptional logistics solutions through teamwork and innovation. We operate in a dynamic industry where every day brings new challenges, and we thrive by staying agile and collaborative. Our internal culture is the heartbeat of our success – we believe in investing in our people, celebrating wins together, and always doing right by our customers and each other.

Our Core Values – CLEARLY: We live by our core values, which form the acronym CLEARLY and guide everything we do:

• Collaboration at our Core – Working together as one team to achieve shared success.
• Lead with Integrity – Doing the right thing, even when no one is watching.
• Exceed Expectations – Going above and beyond for our customers and colleagues.
• Accountability in Action – Taking ownership of our results and responsibilities.
• Results-Driven Focus – Striving for excellence and delivering on our promises.
• Logistics Innovation – Embracing creativity and new ideas to drive logistics forward.
• You Matter – Valuing each individual on our team and treating everyone with respect.

As a Logistics Coordinator (Broker-in-Training), you will be immersed in learning the fundamentals of freight brokering from day one. This role is designed as a gateway to a successful career in logistics brokerage. You’ll start by supporting our experienced brokers and operations team in coordinating shipments and solving transportation challenges. Through hands-on mentorship and a structured training program, you will gradually take on more responsibility with the goal of growing into a full-fledged Logistics Broker managing your own customer and carrier accounts over time. If you’re an ambitious self-starter looking to break into the logistics industry, this is your chance to learn, grow, and make an impact in a supportive, high-energy environment.

• Coordinate Shipments: Assist in planning and executing freight shipments from pickup to delivery, ensuring timely pickups, transit updates, and on-time deliveries.
• Support Carrier Relations: Communicate daily with carriers (truck drivers and dispatchers) to secure capacity for shipments. Negotiate rates and book loads under the guidance of senior brokers to meet customer needs at competitive prices.
• Customer Service: Provide exceptional service to our clients by tracking shipments proactively and informing customers of any status updates or issues. Address problems or delays with creativity and urgency, ensuring our customers’ expectations are exceeded.
• Documentation & Administration: Handle the paperwork and data entry for shipments. This includes creating load confirmations, verifying carrier credentials, updating load status in our system, and reviewing carrier invoices for accuracy.
• Problem Solving: Jump in to resolve transportation challenges as they arise – whether it’s rerouting a shipment, finding last-minute capacity, or resolving delivery discrepancies. You’ll work with your team to develop creative solutions that keep freight moving and customers happy.
• Team Collaboration: Work closely with your mentor and the broader team on daily operations and special projects. Contribute ideas to streamline processes, improve services, and drive innovation in line with our Logistics Innovation value.
• Broker Development: Take advantage of every learning opportunity. Over time, build the skills and knowledge (pricing, market trends, relationship-building) needed to transition into managing your own clients and carriers as a Logistics Broker.

• Education & Experience: High school diploma or GED required. A bachelor’s degree in Business, Supply Chain, or related field is a plus (but not required). Entry-level candidates are welcome – if you have internship or work experience in logistics, transportation, or customer service, that’s a bonus.
• Communication Skills: Excellent verbal and written communication skills. You’re comfortable talking on the phone and writing professional emails.
• Interpersonal Skills: People-person who can build rapport and relationships with carriers, customers, and team members. Collaboration at our Core is one of our values for a reason – we need team players who lift others up.
• Organized & Detail-Oriented: Strong organizational skills with the ability to juggle multiple shipments and tasks without letting details slip through the cracks.
• Problem Solver: Analytical mindset and cool under pressure. When faced with a challenge, you take initiative to find solutions (and you’re not afraid to ask for help or input from teammates).
• Tech-Savvy: Proficiency with basic computer applications (email, MS Office, especially Excel). Experience with transportation management software or the ability to learn new systems quickly is important.
• Motivation & Attitude: Self-motivated and eager to learn. You take accountability for your work and have a Results-Driven Focus to meet goals. A positive attitude and resilience in a fast-paced environment are key to succeeding in logistics.
• Cultural Fit: A genuine alignment with Clearly Logistics’ core values (CLEARLY). You conduct yourself with integrity, welcome accountability, and truly believe that “You Matter” applies to every colleague and customer. We’re looking for someone who wants to grow with the team, not just individually.

• Comprehensive Training & Mentorship: You will receive hands-on training from day one, including one-on-one mentorship from seasoned logistics professionals who are invested in your growth. We’ll teach you the ins and outs of freight brokering and support you as you develop new skills.
• Career Development: This role is a career launch pad. We are committed to promotion from within – high performers can expect to take on greater responsibilities quickly. Your hard work and results will open doors to advance into roles such as Logistics Broker, Account Manager, or Team Lead as you grow with us.
• Supportive, People-First Culture: Experience a people-centric work environment where You Matter isn’t just a slogan. We foster a positive, inclusive atmosphere where your ideas are encouraged and your contributions are recognized. Need help or guidance? Teammates and leaders are approachable and ready to assist – we succeed together.
• Fast-Paced & Rewarding Environment: If you thrive in a fast-moving setting, you’ll fit right in. No two days are the same in freight, and that excitement comes with the satisfaction of overcoming challenges as a team. You’ll see the tangible impact of your efforts every day, keeping you engaged and motivated.
• Innovative Mindset: Join a company that embraces change and Logistics Innovation. You’ll be part of a forward-thinking team that leverages the latest ideas and technologies (built in-house – no AI tools referenced here!) to improve how we serve customers. Your feedback and suggestions will be valued as we continuously improve.
• Recognition & Rewards: We believe in Exceeding Expectations for our employees too. Expect competitive compensation and benefits, and performance-based incentives that reward your dedication. Hard work doesn’t go unnoticed – we celebrate individual and team successes regularly.

Ready to launch your logistics career with a company that truly invests in you? Apply today and discover why Clearly Logistics is the ideal place to start your journey in freight brokerage. Join us, grow with us, and help us continue to exceed expectations – clearly a great opportunity awaits!

Pay Range: $85,000.00 - $90,000.00

YOUR ROLE

Support the delivery of strong customer outcomes and commercial performance within the Contract Logistics business. Reporting to the Customer Success Manager, this role oversees day-to-day execution across a portfolio of accounts and provides frontline leadership to Customer Success team members.

The Supervisor plays a key role in ensuring consistent customer engagement, contract compliance, service delivery alignment, and identification of incremental growth opportunities. While not accountable for overall account strategy, this role actively supports renewals, service expansions, and commercial initiatives through disciplined execution and customer advocacy.

Success in this role requires a hands-on leader with strong customer focus, operational awareness, and the ability to coach teams while maintaining strong relationships with customers and internal stakeholders.

WHAT ARE YOU GOING TO DO?

Customer Engagement & Account Management

• Support assigned customer accounts by ensuring consistent execution of customer success activities, service delivery alignment, and issue resolution.

• Maintain regular contact with customer stakeholders to understand operational needs, service performance, and evolving requirements.

• Assist in preparing and participating in customer meetings, performance reviews, and business reviews.• Identify potential risks to retention or service performance and escalate concerns with recommendations to the Manager.

Revenue Support & Opportunity Identification

• Support renewal, upsell, and cross-sell efforts by identifying incremental growth opportunities within assigned accounts.

• Gather customer insights and operational data to support business cases, proposals, and pricing discussions led by the Manager.

• Ensure accurate tracking of account activity, contract milestones, and opportunity pipelines.• Assist with contract amendments and service changes to ensure smooth commercial and operational execution.

Performance & Financial Awareness

• Monitor basic account performance metrics including service levels, volumes, and cost drivers.

• Support the Manager in tracking account health, margin drivers, and performance trends.

• Collaborate with Operations and Finance to ensure data accuracy and issue resolution related to billing, performance, or service scope.

Team Supervision & Development

• Provide day-to-day supervision, guidance, and coaching to Customer Success team members.

• Ensure consistent execution of customer success processes, standards, and best practices.

• Support onboarding, training, and skill development of team members, reinforcing customer engagement and execution discipline.• Monitor individual performance and provide feedback aligned with customer outcomes and team objectives.

Cross-Functional Collaboration

• Work closely with Operations, Solutions Design, and Commercial teams to support customer needs and ensure seamless execution of contracted services.

• Act as a liaison between customers and internal teams to resolve service issues and improve customer satisfaction.

• Contribute feedback and insights to improve customer success processes and tools.

WHAT ARE WE LOOKING FOR?

Education and Experience:

• Bachelor’s degree in Business, Supply Chain, Logistics, or a related field (or equivalent experience).
• 3–5 years of experience in customer success, account management, logistics operations, or a related commercial support role.
• Experience managing customer interactions in a B2B or contract logistics environment preferred.
• Prior experience providing informal leadership, coaching or supervision preferred

Skills & Attributes

Strong customer service mindset with an understanding of commercial and operational drivers.

• Ability to identify issues, recommend solutions, and execute with consistency and follow-through.

• Effective communicator with strong relationship-building skills.• Detail-oriented, organized, and comfortable managing multiple priorities.

• Collaborative team player with emerging leadership capabilities.

Travel - Up to 10–15% travel as required to support customer engagement.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

YOUR ROLE

Responsible for negotiating with air & ocean carriers (including project and breakbulk) to secure most competitive rate and service as part of overall global ocean core carrier and/or project cargo strategy. Provide rates to internal customers in timely manner. Complete related carrier strategy and tracking projects as required. Models and acts in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO?

• Analyze Request for Quote material from internal customers to determine structure for strategy to support business need.
• Develop strategy and negotiate with carriers to secure most competitive rate for specific trade lanes. Present strategy with industry trend background information to upper management and final rate to upper management for approval.
• Prepare and file contracts internally and with FMC, ensure all applicable steps and back up material is in order.
• Utilize internal systems (rate tables, contract management systems, etc.) to retrieve current and benchmark requests for new rates. Complete carriers spend tracking and global carrier strategy projects in a timely manner.
• Serve as Subject Matter Expert in area of responsibility for relevant industry trends including carrier rate actions, general rate increases (GRIs) and fuel, which influence rates. Integrate carrier supply and demand, competitor actions and other capacity related factors into rate decisions.
• Prepare and update carrier profiles and matrix reports in support of global core and/or project carrier strategy and carrier management.
• Work closely as member of Corporate Team with Business Development personnel.

WHAT ARE WE LOOKING FOR?

• Education and Experience: High school diploma or GED; Bachelor’s Degree in Business Administration, Supply Chain or other related discipline or equivalent combination of work experience and education, and/or completion of the LDP Program, preferred. Minimum 3 to 4 years job related experience. Experience in contract preparation and the requirements for FMC filings. Minimum 3 years industry experience in procurement or sourcing of transport, logistics or supply chain management, preferred.
• Skills: Advanced proficiency in Microsoft Office, internet, web-based and job specific software applications. Strong financial analytical skills with experience in performing quantitative statistical analysis, simulation models, and mathematical models. Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers.
• Characteristics: In-depth knowledge of the respective products line and services. Experienced in strategy development of competitive rates for specific trade lanes. Familiar with internal systems (rate tables, contract management systems, etc.) to retrieve current and benchmark requests for new rates. Demonstrated positive, competitive, confident personality with strongly developed persuasive skills and a customer-focused orientation. Demonstrated skill in effective negotiations.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

Pay Range: $59,700 - $65,000

YOUR ROLE

This role is responsible for the day-to-day account execution activities (including order management, reporting/analysis, inventory management, SLA performance management, project management. This role supports an onsite, national, wireless customer.

WHAT ARE YOU GOING TO DO?

• Interface on behalf of the customer and the commercial organization to internal support functions including operations, IT, and finance.
• Responsible for identifying, prioritizing, and communicating functional and technical requirements of the client service portfolio to the appropriate cross-functional organizations in order to ensure delivery against all customer SLA’s.
• This position is responsible for managing moderately complex to highly complex service solution delivery and program management and will lead the implementation of proposed/new solutions and execution of key customer projects.
• Work with account leadership on business transformation projects to drive efficiency and effectiveness of service delivery solutions improving overall program and financial performance.

WHAT ARE WE LOOKING FOR?

Education and Experience:

• High School Degree Required, Bachelor's degree preferred, not required
• 3-5 years of sales or account management experience
• Data mining and manipulation
• Moderate Excel experience

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

* Internal Footer

Required.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamili

Milwaukee, WI

Product Quality Control / FTE / On-site

Who We Are

Novir is a pioneering preventive health technology company dedicated to providing accessible and reliable diagnostic testing solutions and preventive healthcare services. Key offerings include a product portfolio with self-test and professional use products (IVDs) currently offered in EU, virtual drug testing solutions including products for employee use only, and onsite health services with vaccinations and screening serving the senior living space. Novir's mission is to improve health outcomes by early detection in offering innovative testing products and services in key markets worldwide.

What We Do

Our product offering is currently focused on sales into EU with IVDs for professional use and self-testing. All products abide IVDR or FDA regulations and local rules in each key country, currently including Nordics and Iberia. Products are in general lateral flow assays which deliver reliable rapid results to drive early detection and organized into two main families: drug testing products serving mainly clinical customers (EU) and workplace (USA), and general health products through retail channels (EU). Novir has an established QC function in Milwaukee at Novir Research Park Lab, is ISO13485 certified and has a QMS to support it. Novir currently works with contract manufacturers for its Novir branded products and part of the roadmap includes bringing in manufacturing capabilities domestically and to add research function at the Laboratory.

About The Role:

The Quality Assurance Manager will lead the continuous development and maintenance of a Quality Management System (QMS) to ensure compliance with regulatory requirements, incl. ISO 13485 status, while also overseeing product quality assurance and risk assessment initiatives. This role collaborates with cross-functional teams to establish product and process quality specifications, to develop or drive improvements and to ensure compliance with regulatory bodies and local regulations. The QA manager will foster culture of continuous improvement within the organization and an integration of the quality management system into every process and product aspect of the companies' everyday activities to deliver products and services safely and to great customer satisfaction.

The ideal candidate for this role is a process oriented with deeper analytical skills, strategic and collaborative leader, possessing a deep understanding of quality management systems and key regulations such as IVDR and FDA, a meticulous attention to detail, a proactive approach to problem-solving, and a passion for delivering products that exceed customers' expectations.

What You'll Do:

• Total Quality Management System (TQMS): Develop, implement, and maintain a robust QMS to ensure compliance with regulatory requirements and internal standards. Oversee the continuous improvement of QMS processes, including documentation, supplier qualification, audits, and corrective/preventive actions.
• Team Leadership and Development: Lead and mentor the team, fostering a culture of continuous improvement and accountability. Provide training and development opportunities to enhance the skills and knowledge of the quality assurance team.
• Regulatory Compliance: Stay on top of industry regulations and standards related to manufacturing of products, including IVDR
• Risk Assessment and Management: Implement effective risk mitigation strategies to minimize potential quality and safety risks throughout the supply chain. Collaborate with cross-functional teams to integrate mitigation strategies into overall operational practices.
• Customer Complaint Management and Investigation: Maintain a robust system for receiving, investigating & resolving customer complaints related to product quality and safety. Analyze complaint trends using statistical methods to gain insights to allow for targeted improvements. Ensure corrective actions are implemented and champion continuous improvement measures based on customer feedback.
• Implement Process Improvements: Execute ongoing projects of process improvements to address key quality and customer issues, and to engrain the QMS into the company activities.
• Product Quality Assurance: Oversee Quality Control process for products serving EU and US, collaborate with cross-functional teams to establish and enforce product quality specifications, ensuring consistency and adherence to brand standards. Conduct regular product quality inspections and lead investigations into any deviations from established standards.
• Supplier Quality: Work closely with product suppliers to establish and maintain high-quality materials. Develop and implement supplier quality assurance programs to monitor and improve supplier performance.
• Data Analysis and Reporting: Utilize data-driven insights to identify trends, areas for improvement, and opportunities for innovation. Prepare and present regular reports to executive leadership on quality metrics, compliance status, and improvement initiatives.

Key Experience We're Looking For:

• 6+ years of progressive experience in quality assurance with 3+ years of experience in a leadership (people management) role
• Bachelor's degree in a related field preferred
• Extensive knowledge of regulatory requirements, quality standards, and industry best practices related to IVD products
• Demonstrated experience in managing budgets, setting strategic goals, and delivering results in a fast-paced, dynamic environment
• Exceptional leadership and communication skills, with the ability to influence and inspire cross-functional teams to drive successful product safety and quality improvement initiatives
• Black Belt certified preferred
• Experience with ISO13485 certification

Perks of Working @ Novir:

• Competitive total compensation offerings
• Generous paid time off policy
• Medical, dental and vision insurance, some of which is covered by the company
• Company provided Disability and Life Insurance
• Flexible schedule and work from home policy
• A friendly office atmosphere in our office space in the heart of Milwaukee's Third Ward
• Opportunity to build something incredible while being surrounded by intelligent, hardworking and motivated coworkers