Topstep X Dashboard Jobs in Usa

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Sr. Associate, Commerce
Salary not disclosed
Conway, AR 5 days ago

Business Overview


KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Summary

We are looking for you - dynamic, best-in-class talent - to join the growing Commerce team as a Senior Associate. In this role you will support in the development, planning, buying, executing and measuring media plans for designated shopper/commerce media clients. As a Senior Associate, you will create, innovate, and guide Commerce planning and buying processes. You'll work closely with national Planning and Buying teams to allow for holistic Commerce media function.


The Commerce team is a specialty group that focuses on the planning, buying, execution and measurement of Commerce media. Commerce media is any specific media elements that are retailer focused/tagged. This can be in-store signage such as a coupon machine or shelfblade, a billboard driving shoppers to a Walmart store, digital ads (search, display, OLV/STV, etc) on Amazon or site via managed or self service, tapping influencers that support certain retailers or working with shoppable technology companies to ensure ease of conversion. The team supports client's commerce/shopper/customer marketing teams-our end goal measuring product sales both online and in-store.


Who You Are


Enthusiastic about media with a desire to learn and build knowledge across all aspects of commerce inclusive of retail media networks, programmatic media, instore, shoppable tech and more. You thrive in a fast paced and fun environment. You're ready to level up your career in media and are excited to partner with some of the world's leading consumer brands.



Responsibilities

Media Knowledge


o Knowledge of media channels (e.g. display, OLV, STV, instore, OOH, etc.) and/or retail media networks & their platforms


o Familiar with both DSP interface functionality and levers (campaign hierarchy, audience builder, PMP/PG set up, reporting suite) as well as managed service dashboards


o Preliminary understanding of individual RMN capabilities across tactic, targeting, reporting methodology, etc.


* Account Management & Strategy


o Supports Manager in development, presentation, management and measurement of omnichannel commerce media programs


o Leads RFP and negotiation process for managed service campaigns ensuring previous learnings are applied


o Assists in building audience targeting details and budget allocation at the tactic/placement level based on client goals for either self service or with partners during the RFP process


o Takes learnings from previous campaigns and apply to next campaign


o Hosts kick off calls for new campaign launches with partners and/or DSP activation team ensuring client approved strategy is reflected accurately in self service platform


o Supports in identification of growth opportunities and shares ideas for potential test and learns


o Takes lead on managing vendor communications and delivers client communications where appropriate


o Contributes to building an effective detailed media plan, inclusive of tactics, audiences, flighting, KPIs, etc. that drives client performance


o Input and manage plans within MediaTools where applicable


o Supports in the creation of client ready materials (e.g. presentations, reporting, etc.)


o Maintain detailed files of all pertinent records (latest media plans, performance reports, etc.) relevant to clients' business


o Responsible for owning any status documents and timelines whether internal or client facing


o Responsible for accurate meeting minutes and recaps/next steps where appropriate


o Demonstration of knowledge of outstanding deliverables on the team agenda


o Day to day lead for billing and responsible for actualizing and clearing invoices


* Execution


o Involved in the buying process and stewardship for media programs to ensure original objectives are being met


* Managed service: works with partners to maintain campaign and optimize based on performance, monitors within partner dashboards where applicable


* Self service: works with DSP activation team to ensure relevant strategies are implemented and campaigns are optimized based on performance, monitors within platform


* Works with retailers and DSP partners to ensure proper data onboarding and any necessary paperwork is completed prior to campaign launch


o Responsible for locating, determining, and building relevant audience segments in DSP platforms


o Manages coordination of creative assets between client, creative agencies and partners


o Owns accurately entering IOs into Prisma and building Trafficking sheets


o Become proficient with 3rd party ad-serving and site served placements, tracking & analytic systems to be able to accurately input media plan details and launch campaigns


o Monitors pacing to ensure delivery is appropriate and aligned to campaign flighting for both managed and self-service campaigns


o Measures media performance at all stages to ensure original objectives and strategies are being met to client satisfaction


o Analyzes and reports data on daily/weekly/bi-weekly/monthly & ad-hoc basis


* Data may be provided from partners or DSP activation team, with self service data being reviewed more frequently


* Turns insights into long-term action by highlighting clear flow of cause, effect and next steps


o Demonstrates ability to use historical data or vendor relationships to create benchmarks for current campaign performance


o Maintains client and industry benchmarks for point of comparison when evaluating campaign performance


* Relationships


o Day to day lead with media partners across communication and scheduling of meetings


o Works cross-functionally with national planning & investment, ad operations, product, reporting, analytics, finance and other groups across the account


o Active participants in key vendor meetings ultimately sending recaps/notes for the full team


o Mentor Associates and provide opportunities for continued growth


* Training/Development


o Participation in trainings and proactive communication around areas of needed/desired growth for self and Associate


o Proactive idea sharing with internal team


* Industry Knowledge


o Seeks out information to remain current on media trends and shares with team members with relevant implications/potential opportunities


o Familiarity with client business objectives and connections to our day-to-day work



Required Skills & Experience

* Working knowledge of commerce industry and platforms including major retailers and supporting technology (e.g. Amazon Ads, Walmart Connect, Roundel, Pacvue, Skai, Criteo, TTD, etc.)


* Agency and/or Commerce media


* Project management; effectively managing multiple projects and meeting tight deadlines under a fast-paced environment.


* Process oriented and organized, with the ability to juggle many tasks at one time. Time management skills are critical



Desired Skills & Experience

* Bachelor's degree or equivalent experience


* 1+ years of ecommerce experience preferred


* Excellent written and verbal communication skills and proven problem solving ability


* Self- sufficient and proactive


* Comfortable in managing up across task progress, campaign performance and team needs


* Proficient in Microsoft Office (Excel, PowerPoint, etc.)


* Knowledge with industry tools such as MediaTools, Prisma, etc



Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.


Employment Transparency

It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.


For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .

Salary Range$70,000—$75,000 USD
Not Specified
Sales Strategy & Operations Lead, Agency Sales
Salary not disclosed
New York, NY 5 days ago

About Pinterest:


Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.


Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.


At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.


Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

About Sales Strategy & Operations


As a Sales Strategy & Operations (SS&O) team, our mission is to power sustainable revenue growth for Pinterest with datadriven strategic insights and decision making, tight management against them and highimpact revenue management. We inform critical business decisions driving revenue growth, so team members are highly visible to senior Sales leadership at Pinterest and throughout the organization at large.


This role sits within the SS&O team supporting Global Agency Sales, partnering closely with the VP, Global Agency Sales and regional Agency Sales leaders to shape how Pinterest shows up with the world's largest media holding companies and independent agencies.


What You'll Do:


Reporting to the Senior Director of Sales Strategy & Operations, and in close partnership with the VP, Global Agency Sales, you will develop and bring to life datadriven strategies that deepen Pinterest's partnerships with media agencies and accelerate revenue growth across our agency portfolio. In this role, you will:




  • Partner with Global and Regional Agency Sales leadership to define and deploy critical strategic, organizational and operational initiatives that improve agency health, drive revenue growth, and increase sales productivity across holding companies and key independents.




  • Shape Pinterest's global agency strategy and planning by developing frameworks for agency segmentation, coverage models, deal governance, and account planning that reflect agency structures (holding companies, networks, operating companies, and buying units).




  • Lead the analysis of agency business performance (revenue, forecast, sales pipelines, agency deals, investment mix, portfolio health, margin and incentives) to identify opportunities, risks and gaps - including recurring agency business reviews and adhoc deep dives; translate complex data into clear, actionable insights and recommendations for sales and executive stakeholders.




  • Partner with crossfunctional teams (Finance, Product & Engineering, Product Marketing, BizOps, Client Solutions) to align on priorities and ensure agencyfocused initiatives, products, and tools (including agency planning and reporting tools) are designed and launched in ways that meet agency needs and drive measurable impact.




  • Build scalable reporting, tooling and operating cadences to monitor agency health and program performance (e.g., global agency metrics reviews, dashboards, and playbooks), ensuring the broader sales org can easily understand performance and act on insights.




  • Structure and execute complex, crossfunctional projects endtoend: define problem statements, build work plans, gather and synthesize quantitative and qualitative inputs, lead analyses, align stakeholders, and drive decisions and execution.




  • Operationalize new initiatives and sales workflows (process, org, systems) for scale across regions, including shared playbooks, new sales processes and workflows, standardization of existing sales processes, and improved systems that enable an "alwayson" agency business and reduce duplication of effort across markets.




What We're Looking For:




  • 7+ years of professional experience in strategy & operations in a fastpaced, highly analytical environment (e.g., management consulting, investment banking, tech/media, or revenue/sales strategy & operations).




  • Familiarity with global media agencies - including holding company and operating company structures, investment and trading teams, planning and buying functions, how agencies make investment decisions and evaluate partners, and how agency operating models inform global deals, JBPs and enablement programs.




  • Exceptional analytical and quantitative skills, with a strong ability to analyze and manipulate large, complex datasets (e.g., revenue, pipeline, pricing, incentives, media performance) to generate clear insights, identify trends, and translate them into structured opportunities and recommended actions.




  • Proven experience building dashboards, reporting and decision frameworks that help senior leaders quickly understand business performance and take action; familiarity with tools such as SQL, Salesforce and Tableau is a plus but not required.




  • Demonstrated ability to partner closely with senior sales leaders (Director/VP+) to define strategy, build annual plans, forecast revenue, drive org design, and hold teams accountable to revenue and investment commitments.




  • Strong structured problemsolving skills and comfort driving decisions in ambiguous, evolving situations where goals, data, or processes are not yet fully defined.




  • Excellent executive communication skills - able to synthesize complex analyses into clear narratives, build compelling materials, and influence crossfunctional partners and senior stakeholders who may not be in your direct line of control.




  • Organized, detailoriented and strategically focused, with a track record of driving impact in complex, matrixed, and fastmoving environments.




  • Bachelor's degree in a relevant field such as business, economics, statistics, or a related field, or equivalent practical experience.




InOffice Requirement Statement:



  • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  • This role will need to be in the office for inperson collaboration at least one day per week and therefore needs to be within a commutable distance from the New York City office.


Relocation Statement:



  • This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-HYBRID


#LI-AT6

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.


Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only$155,644—$272,377 USD

Our Commitment to Inclusion:


Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please completethis formfor support.

Not Specified
Market Forecasting Manager
Salary not disclosed
Greenville, SC 5 days ago
Market Forecasting Manager

Build a Career That Matters with One of the World's Most Respected Employers!

- - - - - - - - - - - -

The Opportunity

Join our team in Greenville, SC as a Market forecasting Manager, where you'll play a pivotal role in shaping business strategy through building and maintaining market forecasts using data-driven insights. This position offers the chance to influence go-to-market decisions, uncover growth opportunities, and anticipate market trends. If you thrive in a dynamic environment and enjoy transforming complex data into actionable recommendations, this is the role for you.

What Will You Do
  • Build and maintain short-term (18 months) market forecasts.
  • Gather, structure, and analyze market data, including competitive intelligence and historical performance.
  • Observe and analyze market information to hypothesize scenarios and guide business ambitions.
  • Explain and justify market evolution, performance, and forecasts against strategic objectives.
  • Recommend short- and long-term marketing corrective actions.
  • Support the development of sales forecasts and quantify new business opportunities.
  • Identify market threats, opportunities, and trends.
  • Drive automation improvements in data collection, processing, dashboarding, and forecasting models.
  • Conduct ad hoc analyses on market segments or opportunities.
What Will You Bring
  • Bachelor's Degree in Statistics, Economics, Computer Science or Engineering with a great foundation in quantitative analysis, operations, and data-driven decision-making (Master's Degree preferred)
  • 10 years+ of proven experience in market intelligence, data analytics, and quantitative analysis.
  • Strong critical thinking with the ability to influence product and go-to-market strategies.
  • Expertise in tools such as Excel, Power BI, MicroStrategy and dashboarding solutions.
  • Ability to present clear, compelling stories from data to senior team members.
  • Skilled in data visualization and storytelling using tools like PowerPoint and Power BI.
  • Comfort in translating ambiguity into structured insights and actionable recommendations.
  • High collaboration, humility, and a drive for team-based outcomes.
  • Curiosity and analytical approach to uncover insights that deliver commercial impact.
  • Familiarity with digital culture and automation in market tracking.

#LI-HIRINGMICHELIN #LI-JM1

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

  • Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

  • Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

  • Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

  • Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

Not Specified
Site Reliability Engineer
Salary not disclosed
Indianapolis, IN 5 days ago
Site Reliability Engineer

Indianapolis, IN

9 Months

Note: This role is required to be supported onsite and will include on-call shift responsibilities.

Shift Requirements: Standard business hours + rotational on-call shifts, detailed below

Rotational On-call Shift Details:

No shift differential - all hours worked will be billed at the straight time rate. If/when possible, on-call shifts will be banked against standard working hours.

For example, If Steve worked this weekend for 4 hours, we will look to have Steve find 4 hours of time throughout the week that he could take off.


  • Shift assignments - nights, weekends, and holidays (when applicable)
  • Duration: 4-6 hours
  • On-call shift assignments: 1-2 per month (typical)


What You'll Do:


  • Team is seeking a?Senior Application Support Engineer (SRE)?to join our dynamic team of consultants. In this role, you'll lead efforts to ensure the reliability, availability, and performance of mission-critical applications and platforms.

As a Senior Application Support Engineer, you will:


  • Be part of a global production operations team responsible supporting external facing web applications.
  • Manage incidents, perform root cause analysis, and implement preventative solutions.
  • Collaborate with development, infrastructure, and platform engineering teams to improve system reliability.
  • Work within a global team to enable 24x7 support model for internal triage, communication, and root cause analysis.

Key Responsibilities:


  • Provide 24/7 support as part of a team for production web applications running on AWS or Mulesoft APIs.
  • Monitor and troubleshoot issues using observability tools like Splunk.
  • Investigate and expand functionality in Splunk to enable Splunk AI solutions.
  • Create dashboards and capture metrics to improve visibility and performance.
  • Respond proactively to system alerts and customer complaints.
  • Identify where issues are manifesting from source systems or processes and provide recommendations for deflecting incidents
  • Apply industry best practices to support processes.
  • Participate in a planned on-call rotation.

Qualifications


  • 2-5 years of experience in Tier 2 or Tier 3 IT support roles (e.g., systems analysis, development, data/reporting).
  • Strong ability to analyze logs and code to resolve Tier 2 issues.
  • Experience in application-focused support engineering or SRE roles.
  • Excellent written and verbal communication skills.
  • Proficiency with observability tools (OpenTelemetry, Splunk, AppDynamics, Datadog).
  • Hands-on experience with AWS and/or Kubernetes.
  • Background in DevOps and scripting (Python preferred).
  • Familiarity with ITIL practices, incident management, and documentation.
  • Experience with disaster recovery, business continuity, and ServiceNow dashboards.
  • Comfortable working in Linux environments and shell scripting.

Preferred Qualifications


  • Bachelor's or Master's degree in Computer Science, Engineering, or related field.
  • Consulting experience and Agile methodology background.
  • Proven ability to lead small to medium-sized teams.
  • Certifications: ITIL Foundation, AWS, Azure, or GCP.
  • Experience with Mulesoft, Postman, and API testing support.
  • Understanding of networking concepts in cloud-native environments (AWS/Kubernetes/OpenShift).

What We Value


  • A proactive, "Can Do" attitude.
  • Self-driven and autonomous work style.
  • Strong communication across internal and external teams.
  • Passion for operational excellence and continuous improvement.
  • Commitment to compliance and industry best practices.
Not Specified
Cloud Computing Engineer I
Salary not disclosed
Orlando, FL 5 days ago

UCF IT:

UCF IT is the central information technology organization at the University of Central Florida, providing technology services and support to faculty, staff, and students. With a focus on innovation, security, and excellence in service delivery. UCF IT supports the university's mission of teaching, learning, research, and community engagement. For more information about UCF IT, visit .

The Opportunity:

UCF Information Technology (UCF IT) is seeking a Cloud Computing Engineer I to join the Infrastructure team and apply technical expertise to maintain UCF's cloud computing environment. The Cloud Computing Engineer I will support cloud infrastructure across AWS, Azure, VMware, and Google Cloud, with a focus on software-defined networking and zero-trust architectures.

The Cloud Computing Engineer I will follow documentation and best practices, consult with internal customers on new projects and implementations, and collaborate with multiple teams and departments during new Azure cloud initiatives.

Responsibilities:


  • Respond to service requests and incidents related to Azure cloud infrastructure. Fulfill routine infrastructure requests including virtual machine provisioning, storage allocation, and network configurations. Troubleshoot basic issues and escalate complex problems to senior engineers as appropriate.


  • Perform routine infrastructure builds and deployments in Azure, including virtual machines, virtual networks, storage accounts, and other cloud resources. Follow established templates, runbooks, and best practices to ensure consistent and secure deployments across environments.


  • Monitor cloud infrastructure performance, availability, and cost metrics using Azure Monitor, Log Analytics, and related tools. Build and maintain dashboards to visualize key performance indicators. Alert appropriate teams when thresholds are exceeded or anomalies are detected.


  • Use and help maintain script repositories for common Azure functions using PowerShell, Terraform, and other Infrastructure as Code tools. Execute automation scripts for routine tasks, contribute to script improvements, and document procedures for team use.


  • Adhere to UCF Infrastructure ITIL processes, such as request and change management procedures, ensuring all planned changes are properly reviewed, documented, and communicated. Coordinate with stakeholders to minimize disruption and ensure smooth implementation of changes.


  • Maintain accurate and up-to-date documentation of cloud configurations, procedures, standards, and operational guidelines. Contribute to internal knowledge-sharing initiatives by creating and updating technical documentation in the team wiki and knowledge base.


  • Assist with cloud security and compliance tasks, including reviewing access permissions, supporting audit requests, and helping to remediate findings from security assessments. Follow established security policies and best practices for Azure environments.


Minimum Qualifications:

Bachelor's degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree oran equivalent combination of education and experiencepursuant toFla. Stat. 112.219(6).

Preferred Qualifications:


  • Experience supporting Azure cloud infrastructure, including virtual machines, storage, and virtual networks.


  • Proficiency using Azure Monitor, Log Analytics, and dashboard creation for performance and cost monitoring.


  • Ability to troubleshoot Azure infrastructure issues and escalate appropriately within a support tier model.


  • Familiarity with ITIL processes, especially request, incident, and change management.


  • Ability to follow established runbooks, templates, and deployment standards to ensure consistent, secure cloud builds.


  • Hands-on experience with PowerShell, Terraform, or other Infrastructure as Code (IaC) tools for automation and script maintenance.


The most successful candidates may possess the following qualities:


  • Strong documentation skills, including maintaining configuration records, technical procedures, and knowledge base articles.


  • Understanding of cloud security principles, access management, and compliance requirements within Azure environments.


Special Instructions to the Applicants:

The anticipated salary range for this position is $56,030 to $60,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.


Are you ready to unleash YOUR potential?


As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation,you'llplay an integral role at one of the most impactful universities in the country.You'llbe met with opportunities to connect and collaborate with talented faculty, staff, and students across 12colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow,you'llwork alongside talented colleagues on complex projects that will challenge you and help you gain new skills,andyou'llhave countless rewarding experiences that go well beyond a paycheck.



Working at UCF has itsperks!UCF offers:


  • Benefitpackages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program


  • Paid time off, including annual and sick time off and paid holidays


  • Retirement savings options


  • Employee discounts, including tickets to many Orlando attractions


  • Educationassistance


  • And more...For more benefits information, view theUCF Employee Benefits Guide.



Dive intoourTotal Rewards Calculatorto discover the diverseselectionavailable to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.


Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins.

Department

UCF IT

Work Schedule

Monday through Friday 8:00 AM to 5:00 PM

Type of Appointment

Regular

Expected Salary

$56,030.00 to Negotiable

Job Posting End Date

AM

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

Not Specified
Sr. Full Stack Engineer
Salary not disclosed
Fairfax, VA 5 days ago


Sr. Full Stack Engineer

Job ID

2025-2140

# of Openings

1

Overview

Currently seeking multiple Full Stack Developers in support of the of U.S. Citizenship and Immigration Services (USCIS) Engineering Support for Identity Services (ESIS), this individual will support Agile Application Development technologies and capabilities in the areas of software development, systems engineering, integration, and test of software applications and infrastructure. Will be skilled with front-end, back-end, and database development. Design and implement full stack cloud solutions to include IaaS, PaaS, and SaaS. Design and deploy computing infrastructure, physical or virtual machines and other resources like virtual-machine disk image library, block and file-based storage, firewalls, load balancers, IP addresses, virtual local area networks. Implement cloud-based platform services for AWS. Implement cloud-based software as service for AWS. Perform DevOps functions.

Key Skills:

  • 10+ years of experience with full stack engineering with proficiency in database development/integration as well as server and client application development/integration
  • Software developing experience using Python and Java Spring framework
  • Experience with other software technologies such as Web Services (SOAP/REST), React/Angular, VS Code, SQL, Gradle, and/or Git
  • AWS experience required with experience deploying enterprise applications in AWS
  • Experience with CI/CD environment tools such as Docker, Jenkins, Ansible, Kubernetes


Responsibilities

  • Software development with Python, Java, React, and various scripting languages
  • Design data models and web APIs and creation of software tasks from system requirements
  • Perform requirements analysis, design, development, unit, and integration testing of software, troubleshooting and debugging of the system
  • Immediate responsibilities will include enhancing and maintaining the existing system as well as design, development, and documentation of new features
  • Create Git Releases, pull request and code reviews
  • Query logs utilizing Splunk and will monitor dashboarding utilizing New Relic
  • Usage of Atlassian Tools for day to day tasks within the Scrum process
  • Implement web services, data persistence access features and external interfaces
  • Partner closely with front-end and database engineers to ensure features are developed holistically
  • Follow Agile software development methodology and team architecture standards.
  • Will need to be able to read Architecture Diagrams
  • Perform test service to improve code coverage, mocking services, test driven development and unit testing
  • Will modify Helm Charts, Jenkinsfiles, and Dockerfiles


Qualifications

  • MUST BE US CITIZEN
  • Bachelor's degree required
  • Must be able to obtain and maintain a Public Trust security clearance
  • 10+ years expereince in Software Engineering
  • Must have experience in Python and Java Spring Framework (Boot, Batch, Data, Security)
  • Must have experience with other software technologies such as Web Services (SOAP/REST), React/Angular, VS Code, SQL, Gradle, and/or Git
  • Experience with design, development, enhancement, troubleshooting and debugging of web applications
  • Must have experience in AWS cloud environment and with CI/CD tools (ie. Docker, Jenkins, Kubernetes) for deployment processes, monitoring production environments, and modifying docker/Jenkins files and helm charts
  • Experience with scripting languages (Python, Bash, Powershell, Perl) is not required but nice to have
  • Understanding of the concept of branching and utilizing technological tools such as Git, VS Code, and/or Rancher to perform
  • Experience with creating Git releases, creating pull requests, and reviewing code
  • Experience monitoring dashboards utilizing New Relic
  • Experience with Splunk to query logs
  • Experience with Junit testing preferred
  • Experience creating release instructions utilizing JIRA
  • Experience developing and integrating complex software systems through the full SDLC
  • Experience with Agile Scrum
  • Must have strong written and verbal communication skills


Target Pay Range

The below listed pay range for this position is not a guarantee of compensation or salary. The final offered salary will be influenced by a host of factors including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Pyramid Systems that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits, to include our Employee Stock Ownership Program, FlexPTO, and learning and development opportunities.

Pyramid Min

USD $125,731.00/Yr.

Pyramid Max

USD $188,597.00/Yr.

Why Pyramid?

Pyramid Systems, Inc. is an award-winning, technology leader, driving digital transformation across federal agencies. We empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions so federal agencies can meet their mission goals. Voted a Top Workplace, both regionally (Washington, DC) and Nationally (USA) the past 2 years (2023 and 2024) based on the feedback from our employees, we are headquartered in Fairfax, VA. and have a growing national footprint. We value and promote our Flexible Workplace approach because of the positive impacts it has on work-life integration. We remain committed to ensuring every employee's voice is heard, performance and results are recognized and rewarded, development and advancement is a focus, and diversity, equity and inclusion is a company priority. We offer competitive compensation and benefits (including a recently launched Employee Stock Ownership Plan - ESOP), a robust performance-based rewards program, and we know how to have fun! Our people and culture have endured and delivered for our clients for nearly three decades.

EEO Statement

Pyramid Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

permanent
Sales Strategy & Operations Lead, Programmatic Sales
🏢 Pinterest
Salary not disclosed
Chicago, IL 5 days ago

About Pinterest:


Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.


Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.


At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.


Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

About Sales Strategy & Operations


As a Sales Strategy & Operations (SS&O) team, our mission is to power sustainable revenue growth for Pinterest with datadriven strategic insights and decision making, tight management against them and highimpact revenue management. We inform critical business decisions driving revenue growth, so team members are highly visible to senior Sales leadership at Pinterest and throughout the organization at large.


This role sits within the SS&O team supporting Programmatic Sales, partnering closely with the VP, GM Programmatic Ads Sales and Programmatic Sales leadership to shape and scale a priority growth business for Pinterest.


What You'll Do:


Reporting to the Senior Director of Sales Strategy & Operations for Agency & Programmatic, and in close partnership with the VP, GM Programmatic Ads Sales, you will develop and bring to life datadriven strategies to accelerate growth in this critical business vertical. In this role, you will:




  • Own development of the sales gotomarket strategy for Programmatic Sales - including customer segmentation, ideal customer profiles, bookofbusiness design, coverage models, sales priorities, and annual planning for Programmatic sellers.




  • Lead the analytics and forecasting engine for Programmatic Sales by designing and maintaining revenue forecasts, pipeline and coverage models, performance scorecards, and forwardlooking views that help leadership make fast, datadriven decisions.




  • Build and manage core reporting and dashboards (in partnership with Data, Finance and BizOps) that surface clear, actionable views of programmatic performance across regions, channels, partners, and products - and continually refine these based on stakeholder needs.




  • Run recurring business review cadences (e.g., weekly performance reviews, monthly/quarterly business reviews) for Programmatic Sales - owning the narrative, analyses, materials, and followup to drive accountability and execution.




  • Translate complex data into clear stories and recommendations for Sales and executive stakeholders, including diagnosing performance drivers, identifying opportunities and risks, and proposing concrete actions for sellers, leaders, and XFN teams.




  • Design and refine sales processes and workflows as new programmatic products, deal types and partners are launched and as new acquisitions are integrated - ensuring Programmatic Sales has clear ways of working, robust documentation, and measurable outcomes.




  • Partner with crossfunctional teams (Finance, Product & Engineering, Product Marketing, BizOps, Client Solutions) to define strategy and operating details for Pinterest's programmatic offering as it evolves, ensuring Sales input is grounded in data and market reality.




  • Identify and test new growth opportunities through structured experiments and analyses (e.g., pricing tests, new motion pilots, coverage and incentive changes), and operationalize successful approaches at scale.




  • Drive standardization and scalability by codifying best practices, creating reusable analytics and tooling, and aligning on shared metrics and definitions across Programmatic Sales and broader Sales orgs.




What We're Looking For:




  • 7+ years of professional experience in strategy & operations, analytics, or similar fields in a fastpaced, highly analytical environment (e.g., management consulting, investment banking, tech/media, or revenue/sales strategy & operations).




  • Direct experience in programmatic or digital advertising (publisher, platform, agency, ad tech, or consulting), with a solid understanding of SSPs/DSPs, deal types, and the broader programmatic ecosystem.




  • Exceptional analytical and quantitative skills - you are comfortable working with large, complex datasets, building models and forecasts, and stresstesting assumptions to arrive at sound, datadriven recommendations.




  • High data fluency and tool comfort - advanced proficiency in Excel/Sheets and data visualization tools (e.g., Tableau, Looker) is expected; familiarity with SQL and querying large datasets is a strong plus.




  • Proven experience building metrics frameworks, dashboards, and reporting that help senior leaders quickly understand business performance and make decisions, including owning definitions, documentation, and change management.




  • Demonstrated ability to partner closely with senior sales leaders (Director/VP+) to define strategy, build annual and quarterly plans, forecast revenue, and drive accountability against goals.




  • Strong structured problemsolving skills and comfort driving decisions in ambiguous, evolving situations where goals, data, or processes are not yet fully defined.




  • Excellent communication and storytelling skills - able to synthesize complex analyses into clear narratives, build compelling materials, and influence crossfunctional partners and senior stakeholders who may not be in your direct line of control.




  • Organized, detailoriented and strategically focused, with a track record of driving measurable impact in complex, matrixed, and fastmoving environments.




  • Bachelor's degree in a relevant field such as business, economics, statistics, engineering, or a related field, or equivalent practical experience.




InOffice Requirement Statement:



  • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  • This role will need to be in the office for inperson collaboration at least one day per week and therefore needs to be within a commutable distance from the Los Angeles, Chicago, New York, or Seattle offices.


Relocation Statement:



  • This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-HYBRID


#LI-AT6

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.


Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only$132,298—$272,377 USD

Our Commitment to Inclusion:


Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please completethis formfor support.

Not Specified
Data Transformation Developer
🏢 CPG
Salary not disclosed
Ashburn, VA 4 days ago
Position:

Data Transformation Developer

Location:

19775 Belmont Executive Plaza

Suite 200

Ashburn, VA

Job Id:

828

# of Openings:

1

TITLE: DATA TRANSFORMATION DEVELOPER

LOCATION: ASHBURN, VA


POSITION SUMMMARY: The Data Transformation Developer is responsible for developing high-quality data transformations, analytics solutions, dashboards, and reports that enable decision-making across CPG. This role bridges data engineering and analytics, building robust data pipelines in NetSuite Analytics Warehouse (NSAW). Leveraging data from multiple sources to create user-friendly reporting and visualization across all levels of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • REQUIRED: NetSuite experience
  • PREFERRED: Ability to work with multiple levels within the organization to document and collect requirements and then translate these requirements into intuitive, actionable reporting solutions through NetSuite Analytics Warehouse (NSAW).
  • Create standards for reporting, dashboards, and visualization solutions.
  • Creates reusable data models that are aligned to governance and department standards.
  • Document business definitions, data logic and repot specifications.
  • Create standards around change management for data models and NSAW.
  • Validate and ensure data accuracy, consistency and reliability across all data models and reporting.
  • Create documentation, hands on training and recorded training to increase end user acceptance and engagement.
  • Other duties as assigned.


QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:


  • Bachelor's degree in computer information systems, or related field.
  • 5-10 years hands on experience.
  • Experience with Power BI, Tableau, NetSuite Analytics Warehouse, or other major Business Intelligence Tools.
  • Transforming complex enterprise data into usable models, and visual designs for end users.
  • Effective analytical thinking and problem-solving skills, with ability to translate business questions into analytical requirements
  • Effective communication skills for partnering with non-technical stakeholders and document, validate and provide quality assurance skills.
  • Must be a US Citizen
  • Excellent verbal and written communication skills.



  • Proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Excellent interpersonal skills.


Certificates and Licenses:


  • Microsoft Office Suite or related software.


Supervisory Responsibilities:


  • No supervisory responsibilities for this position.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.
  • Frequently required to stand, walk, stoop, kneel, crouch, or crawl.


Benefits to Joining Our Team

CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage


  • Health Benefits - (Medical, Dental & Vision Insurance)
  • Flexible Spending Account Options
  • 401K Plan
  • Employer paid Life & Disability Insurance
  • Paid Time Off
  • Employee Referral Program
  • Employee Assistance Program (EAP)


The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Pay Range: $85,996 - $129,050 per year

Apply for this Position

Not Specified
DEIB Coordinator
🏢 Avantor
Salary not disclosed
Bridgeport, NJ 4 days ago
The Opportunity:

Avantor is looking for a DEIB Coordinator to play a key role in supporting Avantor's global Diversity, Equity, Inclusion & Belonging strategy by providing operational, administrative, and analytical support to the DEIB team.

This role ensures smooth execution of DEIB programs and events, oversees the administration of ACT activities, manages key reporting requirements, and helps to further progress against strategic goals. The DEIB Coordinator will collaborate across functions, support program participants and volunteer leaders, and help create meaningful experiences that strengthen belonging across the organization.

Preference to have DEIB Coordinator onsite (hybrid) at one of our Avantor locations.

Key Responsibilities

1. ACT (Associate Centric Team) Support & Program Administration

  • Serve as a first point of contact for all ACT- related inquiries and support needs.

  • Provide day-to-day administrative and operational support to ACT leaders, ambassadors, and allies - including liaise with legal for contracts, manage swag request and tracking of quantities, oversee invoice procedure

  • Maintain and update ACT MDL lists, calendars, governance documentation, and meeting schedules.

  • Track and manage all ACT metrics, attendance, and engagement.

  • Deliver regular reporting to DEIB leadership (monthly) and ACTs (quarterly), highlighting progress, gaps, and opportunities.

2. DEIB Events, Learning Programs & Engagement Activities

  • Assist in planning, logistics, scheduling, and execution of DEIB events such as Monthly DEIB Discussions, DEIB Learning Labs, and other engagement activities.

  • Support the creation of DEIB content and meeting materials, including slide decks, briefs, communications, and related tools.

  • Track attendance and participation metrics for all DEIB events and prepare required reports.

3. DEIB Academy & Career Accelerator Program Support

  • Provide administrative support for DEIB career accelerator and learning programs including managing registration, communication flow, attendance, and follow-up reporting.

  • Maintain reporting on the Workday Reward section up to date.

  • Keep track of participant lists and progress dashboards.

4. Data, Metrics, Maintenance & Reporting

  • Support the analysis of DEIB program data and performance against strategic metrics.

  • Maintain high accuracy tracking systems and collaborate with HR and analytics partners as needed.

  • Maintain accuracy of the DEIB Culture Minutes, the DEIB Avantor Connect pages and relevant DEIB knowledge articles in the MyHR Library

5. Engagement Committee Coordination

  • Oversee the scheduling, promotion, preparation, and documentation for Engagement Committee meetings.

  • Lead the monthly meetings promoting ACTs activities and connecting sites to share opportunities to collaborate.

  • Ensure timely dissemination of agendas, materials, action items, and communication updates.

Competencies

Collaboration & Relationship Building

  • Builds strong, trusting relationships with ACT leaders, stakeholders, and cross-functional partners.

  • Demonstrates a collaborative approach to problem-solving and program delivery.

Communication Excellence

  • Communicates clearly and professionally in written and verbal formats.

  • Creates compelling presentations and program materials suitable for diverse audiences.

Program & Project Coordination

  • Demonstrates strong organizational and planning skills with the ability to manage multiple projects, activities, and deadlines simultaneously.

  • Ensures accuracy and attention to detail in all deliverables.

Data Literacy & Continuous Improvement

  • Effectively interprets and communicates data insights.

  • Identifies opportunities for improvement and contributes ideas to strengthen DEIB programs and processes.

Cultural Competence & Inclusion Mindset

  • Displays sensitivity, respect, and awareness when engaging both internally and externally across cultures, backgrounds, and perspectives.

  • Models behaviors aligned with Avantor's values of respect, inclusivity and belonging.

Qualifications & Skills Required

  • Bachelor's degree required.

  • Minimum 2 years of experience supporting or implementing large-scale strategies, initiatives, or projects.

  • Experience in Human Resources and/or Diversity, Equity & Inclusion preferred.

  • Proven ability to manage cross-functional coordination, deadlines, and stakeholder deliverables.

  • Strong oral and written communication skills in English. Proficiency in an additional language would be considered an asset.

  • Excellent collaboration, interpersonal, and relationship-management capabilities.

* Proficient in Microsoft Office 365 (Word, PowerPoint, SharePoint) with advanced Excel skills (dashboards, pivot tables, formulas).

  • Ability to handle sensitive information with professionalism, discretion, and cultural awareness.

  • Ability to travel up to 20% as needed.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

$52,000.00 - $83,950.00

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Not Specified
Program Manager III
🏢 Spectraforce Technologies
Salary not disclosed
Mettawa, IL 4 days ago
Position Title: Program Manager III

Duration: 9+ months (ASAP through end of 2026, possible extension into 2027)

Location: Mettawa, Illinois (Hybrid - 3 days/week onsite Tue, Wed, Thu and 2 days remote Mon, Fri)


**Top 4 Skills Required**

1. Process Documentation and Organizational Skills: Ability to capture, clarify, and document project requirements, workflows, and procedures for transparency and repeatability.

2. Cross-Channel End-to-End Testing: Experience documenting, facilitating, and completing testing (including UAT) across CRM, web, and app channels with robust acceptance criteria and test cases.

3. Project Planning and Timeline Management: Skilled in building, maintaining, and integrating project timelines to ensure on-time, quality delivery.

4. Stakeholder Collaboration and Communication: Effective at aligning cross-functional teams, facilitating meetings, and providing exceptional client service.

Job Description:

The Program Manager III will oversee the management of campaign and content metadata, CRM (Email, SMS, Direct Mail, App), and Web reporting requirements, as well as Power BI reporting on CRM metrics. This role will be responsible for capturing project requirements, building project timelines, writing Acceptance Criteria and Test Cases, documenting key processes, and ensuring excellent client service throughout the lifecycle of each initiative. The position requires strong organizational, analytical, and communication skills to collaborate effectively with internal stakeholders and deliver quality project outcomes.

Responsibilities:

* Manage and organize campaign and content metadata to ensure accurate tracking and reporting.

* Define and document CRM and web reporting requirements, liaising with technical and business teams.

* Use Power BI dashboards and reports to provide insights on CRM metrics and project outcomes.

* Capture, clarify, and communicate project requirements to relevant stakeholders.

* Build, maintain, and update project timelines, ensuring deliverables are met on schedule.

* Coordinate with internal and external stakeholders to ensure alignment on project objectives and timelines.

* Provide exceptional client service, acting as a point of contact for inquiries and ensuring client satisfaction.

* Monitor progress, identify risks, and support resolution of challenges as they arise.

* Create and implement a standardized end-to-end testing process in collaboration with cross-functional teams, ensuring thorough test coverage, consistency, and alignment with project goals.

* Document key program and project processes, including requirements gathering, testing workflows, and client engagement procedures, to ensure transparency and repeatability.

* Facilitate and participate in end-to-end testing activities across all impacted channels (Email, SMS, Direct Mail, App, Web), ensuring robust test execution and stakeholder involvement.

* Define, write, and review acceptance criteria and detailed test cases in partnership with technical and business stakeholders.

* Lead and support User Acceptance Testing (UAT) across channels, tracking issues, capturing feedback, and validating solutions meet stakeholder expectations.

Qualifications:

* Bachelor's degree in business, marketing, information systems, or related field.

* 10+ years of project or program management experience, BSA, preferably within digital marketing, CRM, or analytics environments.

* Experience with CRM (email, SMS, direct mail) campaign management, metadata, and Salesforce Marketing Cloud systems.

* Experience with end-to-end and UAT testing across multiple digital channels

* Proficiency in Power BI and ability to create actionable reports and dashboards.

* Strong process documentation skills.

* Strong organizational and project planning skills.

* Excellent written and verbal communication skills.

* Experience in client-facing roles and customer service.

* Detail-oriented, proactive, and collaborative work style.

This role is ideal for a results-focused program manager with expertise in process documentation, cross-channel testing, data-driven reporting, campaign management, and a passion for delivering outstanding client service.
Not Specified
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