Topstep Dashboard Password Reset Jobs in Usa

With history dating back to 1856, American National Bank is one of the largest privately owned banks in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career.

Benefits & Perks

Benefit eligible employees will have access to the following:

• 
  
• Competitive compensation
  
• 401K with up to 4% employer match; immediate vesting
  
• Paid time off and paid holidays
  
• Medical/Dental/Vision/Life/Disability Insurance
  
• Tuition Reimbursement
  
• Volunteer time off
  
• Gym membership discount
  
• Employee Wellness Program
  
• Employee banking benefits and discounts
  

Job Summary

American National Bank is looking for a new Community Banker to service the needs of existing and prospective clients by performing both teller duties as well as opening a variety of accounts for customers. We are seeking an individual who provides top customer service, communicates well with others, possesses previous cash handling experience, and previous sales experience. Experience in Jack Henry and Fiserv systems is preferred.

Schedule: Monday through Friday 7:45am - 4:45pm; Rotating Saturdays from 8:45am- 12:15pm

Essential Job Duties & Responsibilities

• 
  
• Opens a variety of new accounts for clients including checking, savings, IRA, CD, etc.
  
• Provides information and answers questions regarding deposit rates, fees, and bank policies.
  
• Serves on the Teller line as needed.
  
• Generates growth in deposit balances through sales, marketing, promotion and referral of products.
  
• Provides outstanding client service to all existing and prospective clients.
  
• Acquires, retains, deepens and manages the relationship of clients.
  
• Handles customer requests through email and phone including password resets, ACH and other documentation.
  

Experience and Education

• 
  
• Four to six month's client service experience is required.
  
• Four to six month's cash handling and/or banking experience is required.
  
• Proven history of attainment of sales goals including referrals.
  
• High school diploma or its equivalent is required.
  

With history dating back to 1856, American National Bank is one of the largest privately owned banks in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career.

Together, we can do more for your future...

At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family.

We offer:

• 
  
• Competitive base compensation with additional performance-based annual earning potential
  
• Career growth potential built into every role
  
• 401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing*
  
• No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage
  
• Paid Time Off, Paid Holidays and Paid Volunteer Time
  
• Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support*
  
• Dental Insurance with significant premium contribution by ANB*
  
• Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection*
  
• Tuition Reimbursement*
  
• Gym Membership Reimbursement*
  
• Discounts on Banking and Financial needs
  

*Eligibility Criteria Apply

Job Summary

American National Bank is looking for a new Community Banker to service the needs of existing and prospective clients by performing duties related to opening new accounts and processing loan requests. We are seeking an individual who provides top customer service, communicates well with others, and possesses previous sales experience and existing knowledge of consumer loans.

Schedule: Full-time 40 hours scheduled between Monday- Friday 7:15am-6:15pm and rotating Saturdays 8:15am-12:15pm

Essential Job Duties & Responsibilities

• 
  
• Opens a variety of new accounts for clients including checking, savings, IRA, CD, etc.
  
• Processes consumer loan applications, collects and provides documents to loan processing departments, and owns the signing of loan paperwork with the consumer.
  
• Provides information and answers questions regarding deposit and loan rates, fees, and bank policies.
  
• Serves on the Teller line as needed.
  
• Generates growth in deposit and loan balances through sales, marketing, promotion and referral of products.
  
• Provides outstanding client service to all existing and prospective clients.
  
• Acquires, retains, deepens and manages the relationship of clients.
  
• Handles customer requests through email and phone including password resets, ACH and other documentation.
  

Experience and Education

• 
  
• 1-3 years of related banking experience required; Bachelor's degree in related field may substitute for previous banking experience.
  
• Proven history of attainment of sales goals including referrals.
  
• Knowledge and experience initiating consumer loans.
  

• Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis.
• Routing incoming incident and service requests to the appropriate support group
• Maintaining accurate and timely records in issues tracking system
• Maintaining service desk knowledgebase support documentation
• Participating in professional development and team improvement initiative
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.
  
  

• Individual will be expected to analyze end user hardware, operating system and business application issues
• Communicate professionally and effectively with users to understand issues and propose solutions
• Effectively manage service desk workload to meet publishing business SLAs
• Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities
• Must have the ability to address system issues both on and off hours.
  
  

• Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system
  
  

• Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems
• Knowledge of Microsoft 365 and Office applications
• Knowledge of Apple IOS and OSX environments
• Experience using an IT Service Desk platform, preferably Service Now.
• Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting
• Ability to be on-call for critical off-hours support
• Experience in the life science or health industry is a plus
  
  

Job Description

• Identifying logging and resolving IT incidents to restore normal service as quickly as possible This includes troubleshooting issues providing workarounds as escalating complex problems to the appropriate teams
• Handling requests for services like new software installations password resets or access to resources
• Providing guidance and support to users on various IT related topics including software usage hardware troubleshooting and security best practices Contributing to and maintaining a knowledge base to help users resolve issues independently and to improve the efficiency of the service desk
• Effectively communicating with users to understand their needs provide updates on their requests and ensure a positive customer experience 8-10 years in Service Desk Management

Skills

Mandatory Skills: ServiceDesk

Summary: The HR Coordinator will be responsible for recruiting, hiring, and onboarding hourly staff in addition to supporting other HR related functions.

Essential Duties and Responsibilities:

• Responsible for screening, interviewing, testing to fill vacant positions.
• Maintain staffing rosters with notable changes.
• Plans and conducts new employee orientation to foster positive attitudes toward company goals.
• Administer human resource functions to ensure policies, procedures, and reporting are in compliance.
• Responds to inquiries regarding policies, procedures, and programs.
• Provide backup support to the HR Generalist regarding the processing and transmitting of hourly payroll.
• Assist with the preparation o disciplinary write ups as necessary and track to employee discipline log.
• Process new hire paperwork including, drug and background checks, data entry into HRIS system.
• Assist with hourly personnel transactions such as promotions, transfers, performance reviews, and password resets.
• Process new benefit enrollments with insurance carriers for hourly personnel.
• Maintain good employee relations through effective communication and prompt attention to associate concerns.
• Check HR drop box (Suggestion Box) on a bi-weekly basis and file, process or distribute correspondence as necessary.
• Assist with responses to initial fact-finding unemployment claims.
• Maintain communications boards in accordance with communication policies and procedures.
• Respond to hourly verification of employment requests for hourly employees.
• Assist with planning employee events.
• Provide administrative support to the department and/or facility staff members as needed.
• Work scheduled hours and/or as needed to successfully complete all duties
• Maintain a good attendance record which includes being on time and working your full shift unless excused by the HR manager.

Qualifications:

• Bachelor’s degree in Human Resources Development/related field or 2+ years of experience in HR and Payroll.
• Excellent verbal, written, group presentation and interpersonal communication skills.
• Bilingual (English/Spanish)preferred
• Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand, walk, sit, talk, or hear. Ability to lift 5-25 pounds.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These conditions include:

The employee is regularly exposed to working in the manufacturing environment and may encounter moving mechanical parts.

The employee must not wear loose-fitting clothing that may get in the way of moving machinery.

The employee is occasionally exposed to extreme heat and vibrations. The noise level in the work environment is usually moderate

Interested applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship.

Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of US Farathane.

Job Description:

L1 Service Desk Analyst (5–6 Years Experience)

NOTE: Candidate must speak both English and Spanish

Resource required in Minneapolis who can travel if needed or at least once a week

Start- immediate

full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.

Duration-1 year

Role Overview

• Act as the first point of contact for all IT-related incidents, service requests, and user inquiries

• Deliver high-quality, customer-focused support across enterprise IT environments

• Ensure first-call resolution wherever possible and effective escalation when required

Key Responsibilities

• Provide Level 1 technical support via phone, email, chat, and self-service portal

• Log, categorize, prioritize, and resolve incidents and service requests in the ITSM tool

• Troubleshoot issues related to:

o Windows and macOS end-user devices

o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

o Active Directory (password resets, account unlocks, group access)

o VPN, network connectivity, Wi-Fi, and printer issues

• Perform initial diagnosis and resolution using knowledge articles and SOPs

• Escalate unresolved incidents to L2/L3 teams with accurate documentation

• Follow ITIL-based incident, request, and problem management processes

• Meet or exceed defined SLAs, OLAs, and KPIs (FCR, AHT, CSAT)

• Provide user communication and status updates throughout the ticket lifecycle

• Participate in shift handovers and knowledge sharing sessions

• Identify recurring issues and suggest improvements or automation opportunities

• Support new user onboarding/offboarding tasks as per SOPs

• Assist in major incident calls by handling communications and ticket updates

Technical Skills & Experience

• 5–6 years of experience in an Enterprise IT Service Desk / End User Support role

• Strong hands-on experience with:

o Windows 10/11 and macOS

o Microsoft 365 & Teams administration basics

o Active Directory and Azure AD fundamentals

o Basic networking concepts (DNS, DHCP, TCP/IP, VPN)

• Experience with ITSM tools such as ServiceNow, Freshservice, ManageEngine, or similar

• Familiarity with remote support tools and endpoint management solutions

• Exposure to VDI, MFA, and endpoint security tools is a plus

Process & Compliance

• Good understanding of ITIL v3 / ITIL 4 processes

• Adherence to security, compliance, and access control policies

• Experience working in SLA-driven, 24×7 or shift-based environments

NOTE: Candidate must speak both English and Spanish

Resource required in Minneapolis who can travel if needed or at least once a week

Start- immediate

full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.

Duration-1 year

We are looking for a full-time Store Help Desk Support Specialist to join the Store Support Team.

You will be an ideal candidate if you are confident in your ability to learn new tasks quickly and pay close attention to detail. You understand how to operate the POS registers. You lead by example and represent yourself positively and professionally. You can execute tasks successfully with minimal supervision, and you are friendly, outgoing, and communicate well with associates and customers.

Have flexible work schedules to cover our normal office hours, as well as the extended hours during November and December. This position will also be involved in the after-hours emergency line rotation.

POSITION RESPONSIBILITIES:

• Responds to telephone calls, emails, and other requests for support.
• Process shipping of POS equipment to stores.
• Coordinate problem resolution across internal departments.
• Basic knowledge of commonly used concepts, practices, and procedures within store operations.
• Relies on pre-established instructions and guidelines to perform the functions of the job.

KNOWLEDGE AND SKILLS PREFERRED:

• Minimum 1-2 years of retail store experience
• Excellent verbal communication skills
• Ability to think on your feet and solve problems quickly
• Organized and self-motivated
• Computer skills to easily navigate software products to reset passwords, MS Office, call tracking, and email.

BENEFITS

• Health, dental, and prescription coverage
• Life, STD, LTD Insurance
• Vacation and PTO days
• 401 (k) Savings plan
• Merchandise Discount

Job Summary

The Client Support Representative is responsible for providing excellent customer assistance regarding all aspects of the customer's account(s). They will identify and pursue sales opportunities with current and prospective customers.

Schedules available: Monday-Friday 10am-7pm, every third Saturday 8am-1pm
Training schedule: The first 3 weeks the schedule will be Monday-Friday 8am-5pm.

Competitive starting wage with quarterly incentive. Defined role progression which includes increases in base pay and quarterly earning potential.

Essential Job Duties & Responsibilities

• 
  
• Handle telephone inquiries and requests from customers including account balance verification, telephone transfers, stop payments, loan payoffs, research requests, missing checks, explaining overdrafts and service charges and account file maintenance. Online banking maintenance, set-up, reset passwords, explain the product, unlocks security questions and explains features including bill pay, E-statements, account alerts and mobile banking. Obtain information, provide verification of deposits, research records and follow up on details to resolve matter quickly and to the customer's satisfaction.
  
• Identify sales opportunities of products and services to current and prospective customers. Visa debit card file maintenance. Completing requests associated to return mail and change of address file maintenance.
  
• Apply knowledge of compliance/CRA regulations in day-to-day activities. Utilize knowledge and experience while exercising discretion in resolving problems and answering questions.
  

Experience and Qualifications

• 
  
• 1 year of customer service experience required, preferably in a call center or banking environment.
  
• High school diploma or equivalent.
  
• Ability to effectively work both independently as well as collaboratively in a team.
  
• Excellent communication (oral and written) skills.
  
• Strong attention to detail and highly organized while focusing on work quality.
  
• Ability to maintain a high level of confidentiality.
  

With history dating back to 1856, American National Bank is one of the largest privately owned banks in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career.

Together, we can do more for your future...

At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family.

We offer:

• 
  
• Competitive base compensation with additional performance-based annual earning potential
  
• Career growth potential built into every role
  
• 401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing*
  
• No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage
  
• Paid Time Off, Paid Holidays and Paid Volunteer Time
  
• Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support*
  
• Dental Insurance with significant premium contribution by ANB*
  
• Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection*
  
• Tuition Reimbursement*
  
• Gym Membership Reimbursement*
  
• Discounts on Banking and Financial needs
  

*Eligibility Criteria Apply

• 
  
• Set up and operate machining equipment to produce parts with minimal training and supervision
  
• Understand close tolerance machining, generally low volume critical components
  
• Read blueprints, understand G.D.&T. ,sketches, and process routings.
  
• Perform inspection of machined parts
  
• Operate computer as required for production tracking
  
• Perform general preventative maintenance of machines, including chip removal, coolant maintenance and maintaining lubricant levels
  
• Able to keep work area clean
  
• Good attendance and punctuality
  
• Maintain a clean and safe work environment
  
• All other duties as assigned
  

• 
  
• HS Diploma or equivalent required. Additional education preferred.
  
• Minimum of 3 years of setting up and running manual lathes.
  
• Minimum of 4 years of setting up and running manual vertical mills.
  
• Minimum of 5 years of experience with set-up, operation and conversational programming of CNC lathes (preferably with Okuma controls) or 5 years of set-up and operation of CNC vertical mills with Fanuc Controls.
  
• Willingness to learn the operation of various other machines and equipment.
  
• O.D. Cylindrical grinding and surface grinding experience preferred
  
• 0\" to 6\" O.D. micrometers, 0\" to 6\" depth micrometers, dial calipers 'tenths' and scale dial indicators
  
• Ability to work overtime as required.
  
• Basic reading, math, and computer skills
  
• Interpersonal skills appropriate for interaction with fellow employees and management
  
• Must be capable of lifting up to 35 lbs. without assistance and up to 250 lbs. with mechanical assistance.
  

• 
  
• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
  
• Discounts on Stanley Black & Decker tools and other partner programs.
  

IT Access Administration Analyst / IAM will manage and support access control and identity management for various applications and platforms. This role will involve administering user access, ensuring compliance with security policies and automating access control processes to keep the environment secure. The IT Access Analyst will collaborate with internal teams to endure proper access rights for users, streamline access requests, and assist with compliance.

Key responsibilities include, but are not limited to:

• Provisioning and de-provisioning user access in Active Directory.
• Manage Exchange distribution lists, mailboxes, conference rooms as well as calendars.
• Manages changes to NTFS folder structures across the corporation.
• Enforce and monitor AD password policies (complexity, expiration, reset procedures).
• Work within the IT department to identify areas of improvement for security in applications and file systems.
• Generate reports on user access, permissions, and group memberships to support audit and compliance processes.
• Review and monitor logging systems.
• Assist with the documentation of policies, processes, standards, and guidelines.
• Solid troubleshooting skills for resolving access issues.

The successful candidate will meet the following qualifications:

• Experience in a dedicated information security role is required.
• Involvement with network equipment (routers, switches, and firewalls), server hardware, and/or Windows operating systems is required.
• Expertise with Active Directory user management, group policies, and security configurations.
• Hands-on experience with Microsoft Teams and Sharepoint security and access management recommended.
• Thorough understanding of NTFS and ACL's.
• Familiarity with Sailpoint identity governance solutions, particularly for user provisioning.
• Strong verbal and written communication skills are required.
• Active member of one or more security associations (ISSA, ISACA, ISC2, etc.) is recommended.
• High School diploma or equivalent is required. Bachelor's degree is preferred.