Topstep Dashboard Jobs in Usa

Supply Chain Business Analyst – Contract Engagement

Project Overview

Revelyst seeks an experienced Supply Chain Business Analyst for up to a 6-month Contract to enhance reporting processes, improve supply chain performance visibility, and deliver data-driven insights that enable operational and strategic decision-making.

The person in this position will have the opportunity to:

• Create, publish, and monitor supply chain KPIs and performance dashboards
• Highlight risks, trends, variances, and provide solution-oriented insights
• Data Analysis & Decision Support
• Collect, analyze, and interpret data to support strategic and operating plans
• Deliver root cause analysis and translate findings into actionable recommendations
• Data Visibility & Process Optimization
• Develop initiatives to improve data transparency and reporting efficiency
• Optimize data flow across systems and functional areas
• Collaborate with Demand Planning, Supply Planning, Inventory Planning, Sourcing, Finance, and Align stakeholders on metric definitions, reporting standards, and data governance
• Develop documentation and Standard Operating Procedures (SOPs)
• Support reporting structure improvements and process consistency

Project Deliverables

• Supply chain KPI framework and reporting suite
• Dashboards / performance reports
• Analytical insights and root cause analyses
• Data visibility improvement recommendations
• Process documentation and SOPs
• Stakeholder-ready presentations / summaries

Contract Length: 6 Months

Onsite Engagement: Bozeman, Montana or Logan, Utah

Compensation: $43.27 per hour

Data Scientist Everfit | Hybrid, San Francisco Bay Area

About Everfit

Everfit is a fitness technology company building an AI-powered coaching platform that serves 280,000+ coaches and millions of training clients globally. We're transforming how fitness professionals deliver personalized training and nutrition guidance to their clients through intelligent automation and data-driven insights.

About the Role

We're looking for a senior data scientist who is passionate about fitness and energized by turning data into actionable insights that help coaches and their clients succeed. You'll play a critical role in understanding user behavior, product performance, and business metrics to inform strategic decisions as we scale our platform.

What You'll Do

Product Analytics & User Insights

• Define and track key product metrics (activation, engagement, retention, churn) to measure product health and success.
• Conduct cohort, funnel, and retention analyses to uncover behavioral insights and inform feature prioritization.
• Identify opportunities to improve onboarding, engagement, and coach–client interactions.

Experimentation & A/B Testing

• Own the experimentation framework and guide teams through hypothesis design, sample sizing, execution, and interpretation.

Strategic Impact & Roadmapping

• Collaborate with leadership to translate data insights into roadmap priorities and measurable business outcomes.
• Build predictive models and scenario analyses to support forecasting, pricing, and product investment decisions.
• Establish best practices in data instrumentation, dashboarding, and self-serve analytics across teams.

Technical Foundations

• Partner with data engineering to improve pipelines and instrumentation.
• Leverage tools such as SQL, Python/R, data visualization platforms, and experimentation platforms.

Marketing Analytics & Optimization

• Analyze customer acquisition funnels and marketing performance to identify high-impact opportunities for growth and conversion.
• Partner with marketing and growth teams to design and evaluate campaign experiments

What We're Looking For

• 4-6 years of experience in a data analyst or analytics role, preferably at a growth-stage tech company
• Strong proficiency in SQL and experience setting up data pipelines, transforming data, and analyzing large datasets
• Deep experience with creating dashboards and providing analysis on product analytics and data visualization tools (Amplitude, Looker, Tableau, Mode, or similar)
• Understanding of SaaS metrics and cohort analysis
• Experience with translating numerical findings into clear insights for non-technical team members
• Genuine passion for fitness, health, or wellness (we build for coaches so you need to understand their world)

Bonus Points:

• Experience with Python or R for statistical analysis
• Experience in a PLG (Product-Led Growth) environment
• Experience working at a company during a hypergrowth phase
• Background in fitness, health, wellness, or coaching industries

You'll thrive here if you:

• Are naturally curious and love asking "why" until you find the answer
• Are excited by fast-paced, high-growth environments with a passion for building out systems for scaling
• Enjoy collaborating with global teams and making complex topics understandable
• Are comfortable with ambiguity and can structure your own work
• Care deeply about the impact your insights have on real coaches and their clients

Why Join Everfit

• Establish the foundations for Fitness Intelligence and help shape the future of coaching for millions around the world
• Work with autonomy and ownership on high-impact projects
• Join a collaborative, global team with experience from leading tech and fitness companies
• Enjoy competitive salary, equity, and performance bonuses
• Build something meaningful that helps people live better, healthier lives

Everfit is an equal opportunity employer committed to building a diverse and inclusive team. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status.

Ready to dive into data in the fitness intelligence space? We'd love to hear from you.

Job Title: Quality Engineer

Location: Bohemia, NY

Job Type: Full-Time

Position Summary

We are seeking a highly motivated Quality Engineer with aerospace industry experience to support and strengthen our Quality Management System (QMS) and ensure compliance with industry standards. This role will be responsible for driving quality assurance initiatives, managing non-conformance processes, leading corrective actions, and supporting cross-functional teams to achieve zero-defect performance.

The ideal candidate will possess strong analytical capabilities, hands-on experience with AS9100 standards, and the ability to collaborate effectively across Engineering, Manufacturing, and Quality teams.

Key Responsibilities

• Ensure compliance with AS9100 Quality Management System requirements.
• Manage Non-Conformance Reports (NCRs) and drive timely and effective Corrective and Preventive Actions (CAPA).
• Lead Material Review Board (MRB) activities and coordinate with Engineering, Quality, and Manufacturing teams for disposition and resolution.
• Conduct thorough Root Cause Analysis using methodologies such as 8D, 5 Whys, and Fishbone diagrams.
• Review and authorize returned materials from customers, ensuring appropriate documentation and disposition.
• Develop, implement, and maintain quality documentation, procedures, and work instructions.
• Collect, analyze, and interpret quality data from production, inspection, suppliers, and customer feedback to identify trends and improvement opportunities.
• Develop and execute Zero Defect Plans (ZDP) to improve product quality and reduce defects.
• Create and maintain quality dashboards and performance reports for leadership review.
• Utilize advanced Excel and data analytics tools to support data-driven decision-making.

Required Qualifications

• Minimum 3+ years of experience in the aerospace industry (mandatory).
• Strong knowledge and hands-on experience with AS9100 and Quality Management Systems.
• Experience managing NCRs, CAPA processes, and MRB activities.
• Demonstrated expertise in Root Cause Analysis methodologies (8D, 5 Whys, Fishbone).
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in Advanced Microsoft Excel and data analysis tools.

Preferred Qualifications

• Experience working with cross-functional aerospace teams including Engineering, Manufacturing, and Supplier Quality.
• Familiarity with continuous improvement methodologies and quality performance metrics.
• Experience developing quality dashboards and executive-level reports.

Born from Loloi Rugs – an industry leader that has been trusted by thousands of the world’s top designers and retail stores – Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone.

Security Advisory: Beware of Frauds

Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request paymenst or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @ email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.

We are looking for a Business Operations Analyst to serve as a strategic liaison and workflow strategist focused on the digital customer journey. This role requires a high degree of technical proficiency in predictive modeling and data synthesis, combined with a sharp eye for operational design.

In this role, you are the primary facilitator of the customer’s digital experience. You will identify friction in our engagement systems, design the functional workflows to resolve them, and build robust forecasting models that help the executive team predict performance within our digital and marketing ecosystems. You are the bridge between granular customer data and high-level strategic action.

Responsibilities

Reporting, Analytics & Executive Synthesis:

• Visual Intelligence: Develop and maintain high-impact Tableau dashboards to track Digital, Marketing, and Customer Engagement metrics (Web conversion, Traffic patterns, Attribution, and Retention).
• Contextual Storytelling: Move beyond the "what" to explain the "why." You translate raw customer and web data into business narratives that empower leadership to make informed, data-driven decisions.
• Executive Synthesis: Distill complex granular findings and robust forecasting models into concise, actionable insights for the executive leadership team.

Business Operations & Workflow Facilitation:

• Friction Identification: Proactively identify points where customer-facing systems (Marketing, CX, Digital) are not collaborating effectively or where logic gaps are impacting the user experience.
• Workflow Design: Define and document "As-Is" and "To-Be" functional processes. You help build the blueprints for how our systems (HubSpot, Narvar, Storefront) should interact to achieve customer engagement goals.
• Forensic Investigations: Use SQL to hit the database directly for time-sensitive investigations into customer behavior anomalies, performance shifts, or data quality issues.

Digital Ecosystem & Liaison Support:

• Predictive Modeling: Build and maintain robust forecasting models for web traffic, digital conversion patterns, and customer engagement cycles.
• Requirements Engineering (BRD Ownership): Act as the lead translator between functional business areas (Marketing/CX) and technical teams, turning business needs into precise Business Requirement Documents (BRDs).
• UAT Design & Validation: Define test cases and lead User Acceptance Testing for new storefront or engagement features, ensuring the final build delivers the intended business value.

Intersection with Technical Teams

• With Marketing & CX: You identify friction in their workflows and provide the analytical forecasting needed to optimize acquisition and retention strategies.
• With Digital Product & IT: You provide the Functional Requirements and Workflow Blueprints. They handle the technical implementation; you validate that the result hits the business mark.
• With Executive Leadership: You provide the synthesis, turning granular digital and customer data into a clear, forecasted signal for decision-making.

What You Will NOT Do (The Boundaries)

• No IT Infrastructure: You do not manage servers, database schemas, or system hardware.
• No Site Engineering: You do not manage site code, page load speeds, or technical software bug fixes.
• No Direct Campaign Execution: You do not execute ad buys or manage social media; you analyze and facilitate the systems that support them.

Experience, Skills, & Ability Requirements

• 3+ years of experience working with Tableau Desktop, including developing visualizations, dashboards, calculated fields, and parameters
• Strong understanding of data visualization principles and best practices to effectively communicate data insights
• Proficiency in SQL for querying and manipulating data within relational databases to support efficient data extraction and transformation
• Experience in data analysis, interpretation, and reporting, with the ability to translate data into actionable business intelligence
• Strong data preparation and hygiene skills to ensure accuracy and consistency in reporting
• Excellent written and verbal communication skills, including the ability to present findings and data storytelling to stakeholders at all levels
• Ability to collaborate with cross-functional teams to gather requirements and align reporting with business objectives
• Experience with Tableau Cloud and Tableau
• Bachelor's degree in a related field (e.g., Business Analytics, Computer Science, Information Systems)

What We Offer

• Health, dental, and vision benefits
• Paid parental leave
• 401(k) with employer match
• A culture of meritocracy that fosters ongoing growth opportunities
• A stable, growing family-owned company that looks after its employees

Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

The Transformation Project Manager will sit within the Soliant Program Management Office and partner directly with the Chief Transformation Officer and Value Creation Plan (VCP) Initiative Owners to drive enterprise-level initiatives tied to EBITDA growth, revenue acceleration, and operational and technological change. This role is accountable for disciplined execution, data-driven insights, and clear executive communication across a portfolio of high-impact initiatives.

This position is ideal for a highly analytical project leader who thrives in fast-paced, project environment where speed, accountability, and measurable outcomes matter.

Key Responsibilities

Value Creation Plan Initiative Execution

• Lead multiple cross-functional initiatives aligned to the PE value creation plan
• Establish project charters, workplans, milestones, owners, and success metrics
• Drive execution discipline across scope, timeline, dependencies, risks, and decisions
• Ensure initiatives stay focused on measurable Revenue and EBITDA contributions and growth impact

Value Tracking & Analytics

• Maintain Web-based project management tools
• Build and maintain Excel-based models, trackers, and dashboards to monitor progress and value realization
• Partner with Tech Operations, Data Reporting, as well as Functional and Brand leaders to quantify benefits to align and execute on all initiatives and projects
• Identify gaps to plan and recommend corrective actions quickly

Executive & Board-Level Communication

• Create concise, executive-ready PowerPoint materials for leadership and Board updates
• Translate complex data and initiatives into clear insights, trade-offs, and decisions
• Support governance forums, steering committees, and operating reviews

Stakeholder Leadership

• Act as a central point of coordination across the PMO, functional leaders, and initiative owners
• Drive accountability while maintaining strong cross-functional relationships
• Operate effectively in ambiguous environments with shifting priorities

Required Skills & Capabilities

• Strong project management experience in complex, cross-functional environments
• Advanced PowerPoint skills (executive storytelling, clean visuals, structured messaging)
• Advanced Excel skills (models, pivots, scenario analysis, dashboards)
• Strong data and analytical capabilities with financial and operational acumen
• Executive-level written and verbal communication skills

Experience & Qualifications

• Bachelor’s degree required
• 2–3 years of experience in PMO, management consulting, corporate transformation, or strategy
• Experience in PE-backed, value-creation, or staffing/recruiting strongly preferred
• PMP or similar certification a plus, not required

What Success Looks Like

• Strategic initiatives delivered on time, on plan, and with measurable value
• Clear visibility into progress, risks, and value realization for executives and sponsors
• Improved execution discipline and transparency across the enterprise

SUMMARY

The Senior Applied Meteorologist / Weather Services Lead will be responsible for delivering high-quality applied meteorology services while driving business growth, client development, and service innovation. This role blends technical meteorology expertise with consulting leadership, client engagement, and strategic expansion of Trinity’s weather and atmospheric intelligence capabilities.

The ideal candidate brings deep applied meteorology experience, understands operational and regulatory use cases, and has a proven track record of growing consulting or professional services offerings.

DUTIES AND RESPONSIBILITIES:

• Provide decision-grade, site-specific weather forecasts tailored to client operations, assets, and risk profiles.
• Lead the development and application of pollutant forecasting services by integrating meteorological analysis, emissions data, and modeling results to deliver actionable air quality insights.
• Lead fire weather forecasting efforts, including Red Flag monitoring, fire weather indices, smoke dispersion, and incident-specific briefings.
• Conduct advanced wind analysis and forecasting to support air permitting, dispersion modeling, flare operations, crane/lift planning, and wind-sensitive activities.
• Design and support meteorological monitoring networks, including instrumentation selection, deployment, QA/QC, and data validation.
• Support dispersion, impact, and air quality modeling using real-time and historical meteorological data.
• Perform forensic and historical meteorology analyses for regulatory, litigation, and expert testimony support.
• Deliver daily, event-based, and incident-response forecast briefings for technical and executive audiences.
• Serve as a trusted technical advisor to clients across industrial, energy, construction, government, and emergency management sectors.
• Translate complex weather data into clear, actionable insights for operational, safety, and compliance decisions.
• Collaborate with Trinity’s air quality, permitting, EHS, and compliance teams to deliver integrated solutions.
• Lead growth of Trinity’s Applied Meteorology Services, including service definition, pricing, and go-to-market strategy.
• Identify and pursue new business opportunities, proposals, and strategic partnerships.
• Expand existing client relationships through cross-selling and value-added services.
• Support development of real-time dashboards, decision-support tools, and scalable weather intelligence solutions.
• Contribute to thought leadership, marketing content, and client presentations.
• Mentor junior meteorologists and technical staff.
• Establish best practices, methodologies, and quality standards for applied meteorology services.
• Support recruiting and training as the practice grows.

REQUIRED SKILLS/ABILITIES:

• Demonstrated experience delivering site-specific, operationally focused weather intelligence.
• Strong background in at least one of the following:
• Fire weather forecasting
• Wind and boundary-layer meteorology
• Air quality and dispersion modeling support
• Forensic or historical meteorology
• Proven experience driving business growth, including client development, proposal support, or service line expansion.
• Ability to communicate complex technical concepts to non-technical audiences.
• Experience working with regulatory-grade or defensible meteorological analyses.
• Certified Consulting Meteorologist (CCM) or progress toward certification.
• Experience supporting air permitting, compliance, or litigation-related meteorological analyses.
• Familiarity with real-time data systems, dashboards, and environmental data visualization.
• Experience working in consulting or professional services environments.

EDUCATION AND EXPERIENCE:

• Bachelor’s or Master’s degree in Meteorology, Atmospheric Science, or a related field.
• 7+ years of experience in applied meteorology, forecasting, or atmospheric science in operational, consulting, or industrial settings.

PHYSICAL REQUIREMENTS:

The physical requirements listed below represent the minimum standards that an employee must meet to perform the essential functions of this role successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform these functions.

• Regularly required to sit, use hands and tools, and communicate verbally.
• Occasionally required to stand, walk, and reach with hands and arms.
• Must occasionally lift and/or move up to 50 pounds.
• Ability to travel up to 30%.

YOUR ROLE

The Senior Marketing Communications Specialist is a strategic role responsible for driving CEVA’s marketing communications across North America. Based in Houston, TX and reporting to the Head of Communications & Marketing for North America, this position serves as a key partner to business leaders and sales teams to elevate CEVA’s brand presence and accelerate growth.

The role encompasses leadership in tradeshow and event activation, account-based marketing (ABM) leveraging Pardot and Salesforce, social media strategy, and media relations. The successful candidate will design and execute integrated campaigns that support CEVA’s core product lines—Ground & Rail, Air & Ocean, and Contract Logistics—while ensuring measurable impact on pipeline generation, customer engagement, and brand visibility. This position requires cross-functional collaboration with Sales, Product, and Operations teams, as well as external agencies, to deliver programs that blend creativity with data-driven performance.

Ideal candidates will demonstrate strategic thinking, operational excellence, and the ability to manage multiple priorities in a fast-paced environment, all while maintaining CEVA’s commitment to innovation and sustainability.

WHAT ARE YOU GOING TO DO?

• Plan, manage, and execute tradeshows and customer events across North America (pre-show outreach, onsite activation, post-show follow-up).
• Develop and implement account-based marketing (ABM) plays leveraging Pardot (Account Engagement) and Salesforce—targeting priority accounts for Ground & Rail, Air & Ocean, and Contract Logistics.
• Create clear, compelling content (social posts, press materials, web/landing copy, collateral) aligned to product and campaign objectives.
• Own social media calendars and publishing; coordinate paid/organic campaigns with performance tracking (UTMs, analytics).
• Support media relations (story development, pitches, spokesperson coordination) to secure high-quality trade and Tier-1 coverage.
• Collaborate with Sales, Product, and Operations to ensure brand consistency and message pull-through across all touchpoints.
• Build dashboards and deliver campaign/event performance readouts with insights and optimization recommendations.
• Maintain marketing SOPs and SLAs; ensure data hygiene and accurate campaign attribution in Pardot/Salesforce.

WHAT ARE WE LOOKING FOR?

• Bachelor’s degree in Marketing, Communications, or related field.
• 6–8 years of progressively responsible experience in marketing communications (logistics/transportation/supply chain experience preferred).
• Demonstrated tradeshow and event management experience (planning, budgeting, vendor coordination, lead capture, post-event reporting).
• Hands-on experience with Pardot (Account Engagement) and Salesforce in support of ABM programs (segmentation, scoring, automation, attribution).
• Excellent writing and editing skills across formats: social, press releases, web/landing pages, sales collateral.
• Social media expertise (LinkedIn primary; familiarity with X/Instagram/YouTube) including content calendars, best practices, and analytics.
• Media relations familiarity (trade press outreach, message development, spokesperson preparation).
• Strong project management skills; ability to prioritize and deliver multiple initiatives on deadline in a fast-paced environment.
• Data-driven mindset with proficiency in marketing analytics and reporting (UTMs, dashboards, KPIs).
• Collaborative working style and stakeholder management; comfortable interfacing with Sales and executive leadership.

Key Performance Indicators (KPIs)

Trade shows & Events

• Sourced pipeline from events ($) within 60–90 days.
• Influenced pipeline from events ($) via campaign influence.
• MQL volume & quality; MQL→SAL and SAL→SQL conversion rates.
• Pre-booked meetings with target accounts; onsite engagement rate (% of scans from named accounts).
• Cost per Qualified Lead (CPQL); attendee and internal sales satisfaction (NPS/CSAT).

ABM (Pardot/Salesforce)

• Target account coverage (% of named accounts with ≥3 engaged contacts).
• Buying-group depth (distinct personas engaged per account).
• Account Engagement Score (AES) lift vs. baseline.
• ABM opportunity rate (% of engaged target accounts opening opportunities).
• MQA→Opportunity conversion and sales velocity improvement.

Social Media

• Follower quality growth (net new ICP followers).
• Engagement rate by impressions; CTR to owned pages.
• Social-assisted conversions (form fills/demos from social UTMs).
• Category share of voice (SOV) vs. competitors in North America.

Media Relations

• Tier-1 and trade coverage volume per quarter.
• Message pull-through (% of placements including priority messages).
• Quoted spokesperson rate (% of coverage with named CEVA quotes).
• Referral traffic and goal completions from earned media backlinks.

Operational Excellence

• Campaign SLA adherence (% delivered within SLA).
• MarTech hygiene score (% complete required fields on event leads within 7 days).
• Budget accuracy (actuals vs. plan within ±10%).

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

WHY JOIN CEVA

Join a global logistics leader where innovation, collaboration, and operational excellence drive tangible customer outcomes. In this role, you’ll shape CEVA’s North America narrative across Ground & Rail, Air & Ocean, and Contract Logistics—bringing integrated campaigns to life at marquee tradeshows, in the media, and across social channels. You’ll partner closely with Sales and Operations, gain visibility with executive leadership, and have the latitude to build programs that measurably impact pipeline and brand.

Job Title: Head of Amazon Performance Advertising & AI Automation (Fine Jewelry)

Location: Chicago, IL

Industry: Fine Jewelry

Market: US

Channel: Amazon

Direct Reports: None

Salary Range: (USD) $100k to $150k in annual base salary depending on experience + up to 100% in bonus

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9552_JOB

Remote work policy: On-site

Job Seniority: Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Jewelry, Consumer Goods, Luxury Goods, Watches / Jewelry,

Function(s): Digital Marketing, eCommerce,

Region(s): Chicago, NORTH AMERICA, USA, Illinois

Company description

Our client is an established player in the fine jewelry sector, with a long-standing B2B business and a rapidly growing direct-to-consumer channel on Amazon. The organization operates with dedicated internal teams covering product, pricing, and creative execution. The next phase of growth requires building deeper, in-house performance advertising capability and reducing reliance on external agencies.

Objective of the Role

The Head of Amazon Performance Advertising and AI Automation will own paid media performance on Amazon, with clear accountability for revenue growth and efficiency. This leader will define strategy, manage spend, and build an AI-enabled optimization approach that improves speed and decision quality across thousands of SKUs. Success will be measured by profitable growth, disciplined KPI management, and the successful transition of critical performance capabilities from agencies to an internal operating model.

Ideal Profile

The ideal candidate is an Amazon Ads performance specialist who has operated in a high-growth environment and is comfortable acting as an owner of results. They are highly analytical, decisive, and able to turn complex datasets into clear actions. They are also automation-minded, able to use modern AI tools and work effectively with engineers or external technical resources to build systems that scale. Industry background is flexible; demonstrated Amazon performance outcomes matter most.

Responsibilities

• Own Amazon advertising strategy and execution across Sponsored Products, Sponsored Brands, and Sponsored Display, ensuring strong ROAS and contribution margin discipline.
• Manage and optimize a significant annual advertising budget, reallocating spend dynamically based on performance signals and business priorities.
• Design and implement an AI-enabled optimization framework (bidding, targeting, budget allocation, experimentation cadence, and performance monitoring).
• Build dashboards, analytics, and reporting that provide clear visibility into performance drivers by SKU, category, and campaign type.
• Lead the transition away from agency dependency, including knowledge capture, process definition, and a controlled handover of programs and playbooks.
• Partner closely with internal teams (pricing, promotions, product, and creative) to align advertising decisions with assortment, inventory, and promotional plans.
• Establish test-and-learn rigor, including structured experimentation and rapid iteration to identify scalable growth levers.
• Build and manage a support model over time (internal hires and/or offshore analysts), with clear SOPs and quality controls.

Requirements

• Proven track record owning Amazon Ads PPC performance in a high-volume catalog environment, including budget ownership and measurable growth outcomes.
• Strong command of performance marketing metrics and levers (ROAS, TACoS, CVR, CTR, CPC, contribution margin, incrementality considerations).
• Demonstrated ability to use automation and data tooling (advanced spreadsheets, BI dashboards, scripts, APIs, or equivalent approaches) to scale decision-making.
• Comfort leveraging modern AI tools to accelerate analysis, workflow automation, and operational efficiency, with the judgment to validate outputs.
• Strong business acumen and a bias for action, able to make rapid decisions while maintaining KPI and profitability discipline.
• Excellent stakeholder management, with the ability to operate cross-functionally without owning creative production.
• Location: preference for an in-office presence, with flexibility for exceptional candidates.

Title: Head of Brokerage Operations

Location: On-site or Hybrid (Charlotte, NC)

Reports to: CEO

Type: Full-Time, Salaried

Compensation: $105,000 - $130,000 base + performance bonus

This is an immediate hire. We are actively interviewing and will move quickly for the right candidate.

About Serve Freight

Serve Freight is a growing freight brokerage specializing in high-stakes, time-sensitive, and complex shipments. We are building a multi-division logistics platform, with a freight brokerage that runs like a machine. We need someone who can help operate the machine, own its performance, and ensure every team member knows exactly how to run their part of it.

The Role

As the Head of Brokerage Operations, you will play a central role in scaling Serve Freight's operational infrastructure and execution quality. You will work directly alongside the CEO and leadership team to build, document, and run the systems that power every function in the company.

Your primary job is building the internal engine that makes everything work seamlessly: SOPs, process flow maps, training programs, operational playbooks, KPI ownership, and accountability systems across sales, carrier sales, and operations support teams.

This role is for an operator who doesn’t just build the engine but can squeeze every ounce of horsepower out of it for consistent results. You are comfortable recording a Loom walkthrough for track and trace, designing a process flow map in Miro, pulling a report on speed-to-quote, and coaching a team member on performance standards all in the same afternoon.

Role and Responsibilities

• Own and continuously improve the end-to-end operational workflow, from quoting through delivery, identifying bottlenecks, eliminating inefficiencies, and driving measurable outcomes across the brokerage.
• Design, document, and implement SOPs, process flow maps, and operational playbooks that create consistency, reduce errors, and enable the team to scale without sacrificing quality.
• Build and maintain training and development materials for all sales and operations staff, ensuring every team member has clear guidance, knows the standard, and can execute independently.
• Interface with and provide hands-on operational leadership to the sales, carrier sales and operations support team, setting expectations, running quality control, and driving continuous improvement.
• Own internal KPIs and outcomes, proactively surfacing issues and executing fixes before they become customer and/or carrier facing problems.
• Leverage and optimize tools and systems, to include but not limited to Turvo, Hubspot, Miro, Notion, Loom and Highway, to improve process efficiency, data accuracy, and team workflows.
• Collaborate directly with the CEO and leadership team on strategic planning and the operational foundation for Serve Freight's next phase of growth.
• Support the buildout of a scalable freight brokerage, including contributing to hiring decisions, onboarding frameworks, and performance standards as the company grows.

What You Will Do

First 30 Days

• Shadow every role (AM, AE, carrier sales, track/trace, admin). Document strengths, gaps, and bottlenecks for each function.
• Identify the top 10 processes needing SOPs first, ranked by both revenue impact and employee experience impact.
• Monitor baseline operational KPIs such as time-to-quote, quote-to-book, on-time-delivery and gross margin.
• Begin building relationships with the sales, carrier sales and operations support teams. Understand current workflows, communication rhythms, and quality gaps.
• Be active in the weekly operating cadence, contributing operational insights and surfacing improvement opportunities.
• Begin building interview rubrics, scoring criteria, and onboarding frameworks for upcoming hires.
• Pull initial snapshots of operational performance: volume by account, margin by lane, team productivity, and carrier performance to support leadership decision-making.

Days 31-90

• Build and publish the first ~10 SOPs with Loom walkthroughs. Begin building the training library for all sales, carrier sales, and operations support staff.
• Complete an end-to-end company-wide process flow map focusing on speed to cash. Identify every handoff, bottleneck, and failure point.
• Run the first monthly performance reviews using real data and the KPI framework.
• Design and document a structured onboarding program for all future operations and carrier sales hires.
• Define minimum activity requirements, performance tiers, and escalation protocols for the operations team and carrier sales.
• Build a live performance dashboard so the team and leadership have real-time visibility into operational KPIs.
• Deliver a clean operations report for leadership: volume trends, margin by customer, team productivity metrics, and bottleneck status. Reporting and operational analysis owned by you.
• Audit the current Turvo TMS setup: identify configuration gaps, unused features, and integration opportunities that support the SOP and automation rollout.
• Transition into direct operational leadership of the overseas team, with clear expectations, regular check-ins, and quality control cadence in place.

Days 91-180

• All core SOPs complete (~20+). Loom library and training materials built. Process flow maps finalized and published.
• Deploy 2-3 automations that eliminate manual work and reduce error rates.
• Launch incentive programs tied to operational KPIs.
• CEO removed from weekly operational meetings. Cadence runs independently under your leadership.
• Operations reporting runs on a recurring cadence. Leadership has a standing data package for strategic planning.
• Begin scoping operational playbooks for future division expansions.
• Training and development materials are complete, maintained, and actively used by all operations and carrier sales staff.
• Operations support teams operating under your direct leadership with documented workflows, performance standards, and escalation protocols.

What You Bring

Required

• 3-7 years in the freight brokerage or logistics industry. You have seen inside a brokerage and understand the full workflow from quote to delivery.
• Strong process documentation skills. You have built SOPs, training programs, process flow maps, or operational playbooks before, not just followed them.
• Comfortable pulling data and building reports. You do not need to be a strategist, but you need to be fluent in operational, carrier, and revenue metrics and able to surface what matters.
• Experience with TMS platforms (Turvo preferred) and CRM tools (HubSpot preferred).
• Proficiency with DAT, Highway, and standard freight coverage and compliance tools.
• Proficiency with Notion, Loom, Miro, Google Workspace, and basic spreadsheet modeling.
• Self-directed. You create your own task list, identify what needs fixing, and go fix it without waiting for direction.
• Comfortable with accountability. You will coach, confront, and hold people across the organization to the standards you help build.
• Experience building or leading training and onboarding programs.

Preferred

• Experience building operational dashboards or recurring performance reports.
• Background in process automation (Zapier, Make, or TMS-native tools).
• Experience in a high-growth or founder-led environment, wearing multiple hats.
• Exposure to project logistics, over-dimensional/overweight freight, or specialized/high-stakes shipments.
• Familiarity with carrier vetting and sourcing workflows, and compliance documentation (insurance, authority, safety scores).
• Experience managing or providing operational leadership to remote teams.

Location: Remote (temporarily, and then hybrid in Atlanta)

Contract Length: Open-ended and potential for permanent hire

About the Role:

We’re seeking a hands-on, functional Salesforce Business Analyst to support a newly launched Salesforce environment. This is a contract role for a multi-year enterprise project. The ideal candidate will be a strategic admin who can implement solutions directly in Salesforce, support business users, and demonstrate proficiency in key tools — not a generalist BA or developer.

Key Responsibilities:

• Build reports and dashboards to support business processes
• Perform data manipulation using SOQL and Data Loader (e.g., extract, clean, and re-import data)
• Communicate requirements visually in Salesforce, showing the click-path for users, rather than just flowcharts
• Support business users in executing Salesforce tasks while keeping the role focused on functional administration

Must-Have Skills:

• Proven experience as a functional Salesforce BA or strategic admin
• Hands-on experience in Salesforce UI, reporting, and dashboards
• Proficiency in SOQL and Data Loader
• Ability to demonstrate solutions live
• Strong communication and ability to guide business users through Salesforce processes
• Comfortable with a long-term contract with potential for conversion