Topstep Dashboard Jobs in Usa

Title: Program Manager-Leadership Initiative - Academic

Position Type: Contract role with potential extensions(3 months to begin with)

Location: Boston, MA 02134

JOB SUMMARY

The hiring manager is looking for candidates with academic institution experience (required) and the ability to work effectively with a former dean of a college.

Candidates should be less technical/clinical and more oriented toward academic program support.

They must also be comfortable using AI tools (e.g., ChatGPT/Copilot) and confident in asking questions, clarifying expectations, and speaking up.

Key responsibilities and skills include:

Lead planning and execution of the Leadership Institute’s 25th Anniversary events (conferences, symposia, exhibits, faculty convenings).

Develop visual and digital assets, including infographics, data visualizations, and research graphics.

Manage systems for tracking research activities, including content development workflows.

Proficiency with Qualtrics—survey design, data management, and reporting dashboards.

Team will consider candidates missing this if they meet ~90% of other qualifications.

Proven ability to work collaboratively with students, faculty, colleagues, and external partners.

Strong written and verbal communication skills.

Basic Qualifications:

BS/BA degree required, with 8+ years of proven ability to perform research, manage projects independently, and manage staff.

Proficiency in Microsoft Office Suite; advanced Excel skills required.

Proficiency with Qualtrics required, including survey creation, data management, and reporting dashboards.

Strong attention to detail, sound judgment, and ability to handle confidential information.

Demonstrated ability to work effectively with students, faculty, colleagues, external partners, and other stakeholders.

Exceptional organizational skills, with the ability to manage multiple complex projects simultaneously.

Strong written and verbal communications.

We are seeking a Sr. Financial Analyst - Inventory Control to join our Finance team and support the growth and profitability of our travel retail operations. This role will be responsible for financial oversight of inventory investment, stock integrity risk, shrink exposure, and working capital performance. Owns the forward-looking financial framework, analytics, governance, and decision support related to inventory, provisions, and control effectiveness. Ensures inventory-related financial signals, trends, and risks are translated into actionable insight for executive decision-making and capital allocation.

• Location: Support Center, 6600 S Bermuda Rd, Las Vegas, NV 89119 (Fully onsite; remote and hybrid work arrangements are not available.)
• Pay: $105,000-$110,000/annual
• Job Type: Full-time

Job Responsibilities:

• Assist Director of IC in the ownership of enterprise financial oversight of inventory investment and stock integrity risks.
• Help lead financial governance for inventory accuracy, shrink exposure, and provisioning strategy.
• Prepare financial modeling for inventory provisions, shrink accruals, and GRNI exposure.
• Provide executive-level reporting and analytics on inventory trends and risk.
• Deliver inventory-related KPI and dashboard frameworks for Finance and ELT.
• Lead working capital projections tied to inventory positions and turns.
• Deliver forward-looking inventory risk & opportunity (R&O) insights.
• Provide financial decision support for inventory investments and initiatives.
• Prepare audit schedules as needed

Qualifications:

• Bachelor’s degree in finance, economics, accounting, or a related field. CPA a plus
• 3+ years’ work experience including financial and/or operational analysis as it relates to inventory control, preferably in a retail company
• Strong technical, analytical, and problem-solving skills
• Strong communication and collaboration skills
• Experience with inventory systems, building dashboards, and synthesizing a large amount of data into actionable insights
• Must be a self-starter and willing to work in a fast paced, high growth environment
• Must be comfortable interacting with and presenting to executives and senior leadership

Benefits

• Employee Discount
• Employer-Paid Life Insurance
• Flex Time Off
• Disability Insurance
• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• 401(k) with company match

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.

Title: Google Analytics Analyst

Work Location: Bridgewater, NJ

Position Type: Contract

Duration: Long Term

Job Description:

Google Analytics (GA4) Specialist – Key Responsibilities:

GA4 Implementation & Integration

Lead end-to-end GA4 implementations, including event architecture, tagging strategy, and integrations via Google Tag Manager or server-side tagging. Ensure accurate data collection across web and mobile platforms, including cross-domain and cross-platform tracking setups.

Universal Analytics (UA) Knowledge & Migration Support

Apply strong knowledge of Universal Analytics to support historical data interpretation, migration planning, and validation of GA4 tracking against legacy UA benchmarks.

Data Validation, Testing & Consent Management

Perform integration testing, QA, and troubleshooting of analytics implementations, including event validation, cross-domain tracking, and consent-aware deployments. Work with cookie consent platforms such as OneTrust and implement consent mode and privacy-compliant tracking strategies.

Dashboarding, Reporting & Insights

Build and maintain dashboards and reports using GA4, Looker Studio, or other BI tools. Translate complex data into clear, actionable insights for marketing, product, and leadership teams.

Analytics Governance, Certifications & Best Practices

Maintain tracking documentation, data governance standards, and ongoing optimization initiatives. Stay current with industry best practices and hold relevant certifications such as Google Analytics Certification (GA4), Google Tag Manager fundamentals, and other recent digital analytics or measurement certifications.

Who You Are:

As a DC Planning & Reporting Senior Analyst you will be responsible for facilitating effective decision-making and business operational performance by analyzing metrics and designing reports that impact the planning and distribution center operations. You will collaborate with cross-functional teams for data gathering and analysis, help develop end-user performance reporting to drive improvement opportunities across the supply chain and DC Operations.

The role will be very hands on and entrepreneurial and requires past experience in analytics and warehousing. You are empowered in this role to drive operational performance improvements - identify problems, work with appropriate teams and individuals to determine solutions, and implement those solutions.

What You'll Do:

• Guide business process sessions, foster problem-solving, and conduct analyses with stakeholders. Articulate the outcomes effectively to senior leadership.
• Responsible for leading and driving cross-functional alignment within flow, KPI visualizations, labor planning and actualization to plans, ensuring financial goals are met.
• Establish operational and cross-functional partnerships to strengthen business and strategic project initiatives. Analyze system, operational data, and flow to proactively identify solutions and improvement opportunities and provide recommendations.
• Analyze and assist in the business planning process from a financial perspective for operations: budgeting, target setting, review KPI’s, forecasting, and analysis.
• Collaborate with the Information Technology team to address system issues and document business technical requirements for identified process improvements.
• Manage the extraction and analytics of large data sets to proactively identify improvement opportunities and/or unique issues where analysis of situations or data requires an evaluation of intangibles.
• Develop comprehensive labor plans and scenarios in collaboration with finance, facilities, human resources, and operation teams.
• Field operation requests: develop technical requirements, and/or write SQL to produce desired report/metric/dashboard in MicroStrategy, Power BI or Tableau.
• Anticipate and address operational and strategic requirements proactively, while innovatively improving and creating new metrics, dashboards, and reporting tools to empower effective decision-making.
• Establish strong working relationships across all levels to ensure comprehensive project satisfaction and to effectively manage expectations related to functionality and deliverables.

You'll Need to Have:

• A bachelor’s degree in Business Administration, Analytics, Info systems or related disciplines.
• 3-5 years of experience developing business and/or technology solutions and managing multiple technical consulting projects.
• Ability to read/write SQL
• Experience with Reporting Systems such as Power BI, Tableau, and Microstrategy
• Microsoft Excel expertise
• Demonstrated ability to understand complex information and communicate compellingly to executive leadership and cross-functional teams.
• Excellent Communication Skills
• Nice to Have - Experience with Warehouse and Labor Management Systems, preferably Manhattan

We'd Love to See:

• Analytical and modeling skills as well as the ability to communicate complex ideas and datasets graphically.
• Ability and flexibility to work with multiple systems and produce coherent and exhaustive reporting.
• Excellent critical thinking, project management, analytical, communication, and presentation skills.
• Demonstrate a high level of intellectual curiosity combined with a results-driven mindset.
• Highly self-motivated and strong problem-solving skills including the ability to manage and prioritize multiple projects.
• Ability to combine strong quantitative skills with excellent interpersonal skills.
• Ability to think pragmatically and drive execution of concepts.
• Ability to work in a fast-paced environment.

MK Perks:

• Generous Personal and Vacation Days
• Internal Mobility
• Cross-brand Discount
• Fav 5 Cards (MK Discount for friends and family)
• Exclusive Employee Sales
• Paid Parental leave
• 401k Match

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

About Us:

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience.

At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry.

The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products and other targeted initiatives help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children.

Head of Business Operations

Brief Summary

The Head of Business Operations owns the configuration, integrity, and scalability of the company's business operations systems, serving as the bridge between business strategy and technical execution reporting directly to the CEO/Co-Founder. This role is responsible for translating institutional knowledge into scalable business processes,

ensuring data integrity, and enabling the transition from ad-hoc decision making to data-driven workflows. This is a senior management role with individual-contributor responsibilities, broad cross-functional authority, and high executive visibility.

The Head of Business Operations will take a lead role in defining the data architecture, implementing process guardrails, and analyzing operational data to drive strategy. This person acts as the cross-functional orchestrator of the business operations system, collaborating with Sales, Production, and Leadership to extract & refine business logic and codify it into streamlined processes. Success in this role requires a strong backbone to enforce higher standards, and an analytical and systems-thinking mindset to visualize downstream effects.

What Success Looks Like

● All core workflows are analyzable, have entrance/exit criteria, and are governed by continuously improving SOPs

● Leadership can answer key operational questions without ad-hoc data pulls

● Administrative overhead for sales and production staff is measurably reduced through intuitive, user-centric workflow design and automation.

● Data integrity is proactively enforced through automated validation gates, ensuring all transactions reaching Production meet technical completeness standards

● Schema changes follow a formal change process without disruptive production breakage

● Cross-team handoffs show measurable reductions in rework or delays

● Operational reporting has shifted from reactive status checks to predictive insights, providing automated triggers for churn risks and production bottlenecks

Duties & Responsibilities

Requirements Engineering (Internal Product Owner)

● Conduct structured interviews with stakeholders (Sales, Production) to extract complex business logic, transforming qualitative requirements into workflow pipelines, binary system gates, and automation triggers.

● Treat internal tools as a "Product" and internal staff as "Users," conducting user research to ensure workflows are intuitive and reduce friction.

● Act as the liaison between business stakeholders and technical teams to ensure alignment.

● Define, mandate, and manage the company's "Data Dictionary" and Standard Operating

Procedures (SOPs), ensuring a unified language and common framework is adopted across all functional teams.

System Ownership & Platform Governance

● Own the configuration and architecture of the company’s operating platform (currently ), defining object relationships and preventing schema drift.

● Translate strategic business objectives into system logic, automation rules, and workflows to create a scalable operating platform that generates measurable, actionable data.

● Define and enforce strict "Entrance and Exit Criteria" for all business process stages to prevent data errors (the enforcement aspect).

● Manage the change control process for system updates to prevent disruption to active workflows.

Business Intelligence

● Responsible for building decision-grade operational reporting and analysis (but not exploratory data science/research or data engineering).

● Query and analyze cross-functional data to drive strategic business decisions, identify performance gaps, and uncover opportunities for revenue optimization and growth (e.g., ROAS, marketing attribution, churn risks, customer LTV).

● Own and facilitate the weekly business review, working with management and leads to refine reporting and insights across the organization.

● Design and maintain management reporting dashboards to track key performance indicators and operational health.

Decision Authority

This role has final decision authority over the following areas:

● Operating system structure and data definitions

● Workflow stage definitions and gating logic

● Approval or rejection of system changes that affect data integrity

Desired Qualifications & Traits

● Systems Thinker: Possesses strong systems thinking capabilities, naturally visualizing the downstream effects of upstream changes (e.g., how a change in the Sales form affects the Production floor). They prioritize long-term scalability over short-term "hacks."

● Pragmatic Architect: Maintains a pragmatic approach to architecture, balancing "perfection with business utility." They know when to implement a rigid constraint and when to allow manual flexibility, always focused on delivering high-utility features.

● Operational Excellence Steward: Demonstrates operational discipline and the ability to define, promote, and enforce process compliance among diverse teams. They value consistency and predictability and are willing to say "No" when requests threaten system integrity and guide the team to the right trade-off.

● Analytical & Problem-Solving Mindset: Possesses an investigative nature, focusing on finding root causes and proactively hunting for "process leaks" and undefined variables. They validate assumptions with data rather than anecdotes.

● Coach & Change Leader: Possesses high emotional intelligence and the teaching ability to re-program legacy habits. They can explain why a new system is better to resistant teams and guide them through the transition with patience and clarity.

● Ambiguity Simplifier: Has the ability to simplify ambiguity, taking chaotic business inputs and structuring the information into linear, standardized processes.

● Translator & Data-Centric Communicator: Has strong communication skills to fluently bridge the gap, explaining technical constraints to non-technical stakeholders in plain English.

● Detail-Oriented: Is highly detail-oriented, obsessed with consistent naming conventions and data definitions. They notice misalignment in data definitions immediately, ensuring organizational clarity and data integrity.

Experience & Educational Requirements & Preferences

Experience & Educational Background

● 7+ years of experience in Business Operations, Systems Administration, or Data Analysis.

● Bachelor’s degree in Business, Information Systems, or related field required, Master's degree preferred.

● People Management and Team Building

Platform Expertise & Architecture

● Low-Code/No-Code Mastery: Advanced proficiency with Low-Code/No-Code platforms ( , Airtable, Salesforce) is required, including the management of complex automation rules, dependencies, and integration webhooks.

● Business Object Modeling / Relational Database Design: Proven experience designing relational database schemas (One-to-Many, Many-to-Many), specifically including the ability to translate flat spreadsheets into relational objects (e.g., separating "Orders" from "Line Items").

● API & Integration Knowledge: Ability to read API documentation to understand system

capabilities/limitations.

● Lightweight Scripting & Automation (Preferred): Proficiency with basic data-related scripting (Python, SQL) or advanced spreadsheet macros (VBA) to independently manipulate datasets or prototype logic is a strong plus.

Process, Intelligence, & Change Management

● Business Process Modeling (BPM): Experience with Business Process Modeling (BPM), including creating detailed swimlane diagrams to visualize hand-offs and defining strict "Entrance and Exit Criteria" for process stages.

● Business Intelligence (BI) & Reporting: Proficiency in designing Business Intelligence (BI) dashboards and reports, with an understanding of how to structure data for customer segmentation and cohort analysis.

● Change Management & Training: Experience managing change, designing rollout plans, and creating training materials and SOPs for users in a fast-paced environment.

We are hiring a Senior DLP Analytic Rule Developer to build and mature our Microsoft Purview DLP program across a complex, multi-cloud retail enterprise. You will design, develop, and tune analytic rules that protect sensitive data thousands of endpoints, spanning Microsoft 365, endpoint DLP, SaaS applications, and structured cloud data.

This role sits within Security Engineering and focuses on building production-grade DLP policies from the ground up. You will own analytic logic, reduce false positives, and translate regulatory requirements into precise technical controls aligned to PCI DSS, SOX, and state privacy laws.

Key Responsibilities

• Design and deploy baseline production DLP policies across Copilot, Exchange Online, SharePoint, OneDrive, Teams, endpoint DLP, Defender for Cloud Apps, on-premises file shares, and SaaS platforms.
• Build and maintain custom sensitive information types, EDM classifiers, and trainable classifiers within Microsoft Purview.
• Develop advanced pattern matching and detection logic to minimize false positives while preserving coverage.
• Continuously tune policies based on alert telemetry, business workflows, and data usage patterns.
• Integrate DLP with Microsoft Defender and Insider Risk to improve detection context and risk scoring.
• Translate PCI DSS, SOX, and state privacy requirements into enforceable DLP controls.
• Build and formalize enterprise data classification taxonomy.
• Integrate Microsoft Purview DLP with adjacent security platforms using APIs and automation.
• Define and implement executive-level KPIs for DLP effectiveness.
• Build dashboards and reporting in Power BI or similar platforms.

Example of Expected Outcomes

• Deploy baseline production DLP policies across all Microsoft 365 workloads.
• Integrate DLP with Microsoft Defender to improve detection fidelity.
• Build enterprise data classification taxonomy aligned to regulatory requirements.
• Implement executive reporting with defined KPIs and operational metrics.
• Establish measurable reduction in false positives through tuning and classifier refinement.

Required Experience

• Hands-on experience building custom sensitive information types and EDM classifiers in Microsoft Purview.
• Experience developing and tuning trainable classifiers.
• Experience integrating DLP with Microsoft Defender, third-party apps.
• Experience with API integration and automation of security workflows.
• Experience building dashboards and metrics in Power BI or similar tools.
• Experience working in regulated environments including PCI DSS and SOX.

Preferred Qualifications

• Microsoft SC-400 certification.
• CISSP certification.
• Experience in retail or large distributed enterprise environments.
• Experience operating in multi-cloud environments.

Job Title: Project Coordinator II

Duration: 12 Months Contract (Possibility of extension)

Location: Livonia MI

Payrate: $25-30 per hour on w2 basis, without benefits

Hybrid Position: Mon, Tue, Thurs Onsite | Wed, Fri Remote

Job Description

Duties:

General project administration and support Maintain project notes and files Review, validate and document invoices Execute checks and balances to ensure accurate reporting Ensure accounting guidelines are met Implement process improvements as appropriate Work with program managers to manage budgets and help deliver against party commitments

Skills:

Project coordinators must be well-organized, capable of working under pressure, and able to multitask, and attention to detail and a patient demeanor are also important. They should also be familiar with software such as Microsoft Excel, and a bachelor's degree in business or communications is generally required for this position. Work is usually done in an office environment, though some travel may occasionally be required.

Experience as a dashboard developer that designs, builds, and maintains interactive data visualizations to help organizations make data-driven decisions. They collaborate with business stakeholders to understand requirements, extract data from various sources, and use tools like Tableau or Power BI to create clear, actionable dashboards. Key skills include data analysis, SQL, proficiency with BI tools, databricks and strong communication to translate complex data.

Education:

Project coordinators must be well-organized, capable of working under pressure, and able to multitask, and attention to detail and a patient demeanor are also important. They should also be familiar with software such as Microsoft Excel, and a bachelor's degree in business or communications is generally required for this position. Work is usually done in an office environment, though some travel may occasionally be required.

Thank you!

About , Inc.

, Inc. is a leading online gifting and experiential commerce company with a family of iconic brands including , Harry & David, Cheryl’s Cookies, , Things Remembered, and more. Our mission is to inspire more human expression, connection, and celebration—powered by innovative customer experiences and a seamlessly integrated technology ecosystem.

Key Responsibilities

Strategic Technology Leadership

• In conjunction with the Business and Product Management, define and execute a multi-year technology vision and roadmap spanning:
• Customer Care platforms (CCaaS (Contact Center as a Service), CRM, customer accommodations, digital engagement, WFM and analytics
• Develop and execute Enterprise Order Management integrations for exception handling
• Collaborating with Product Management to develop AI & Virtual agents’ strategy and execution
• Align technology investments to measurable business outcomes including:
• CSAT / NPS improvement
• Cost-to-serve reduction
• CSRs end-to-end productivity improvements
• Establish scalable, API-first, cloud-native architecture aligned to enterprise standards.

Technology Platform & Solution Ownership

• Ensure reliable, secure, compliant, and scalable technology platform to deliver operational capability across:
• Voice, chat, email, SMS, and digital service channels
• Integrated order capture and exception handling
• Work collaboratively within IT (and business) on integrations across ERP, WMS, TMS, Digital Commerce, Payments, real-time Inventory visibility and enterprise data platforms to drive a seamless customer and agent experience
• Collaborate on Customer Center strategy, design, reliability, and optimization:
• IVR, call routing, telephony platforms
• Order exception management workflows
• Self-service and agent assisted transactions
• Ensure peak-readiness and high availability (99.9%+ uptime) across all platforms.

Delivery & Modernization

• Lead large-scale technology transformation programs including:
• CCaaS implementation & migrations
• CRM modernization
• Workforce forecasting, planning and scheduling solutions
• Autonomous agents and customer experience improvements
• Implement agile engineering practices with outcome-based delivery.
• Establish architecture standards for technology selection, deployment, lifecycle management, and technical governance.
• Support modernization initiatives leveraging:
• Intelligent call routing and speech recognition
• Predictive inventory analytics
• Automated order exception handling

Innovation& Intelligent Automation (AI/ML, Agentic AI, Bots)

• Support adoption of AI, machine learning, and intelligent automation across customer care.
• Support implementation of Agentic AI and autonomous workflow agents to:
• Address and resolve WIMO calls
• Resolve order exceptions
• Automate refunds, replacements, and adjustments
• Proactively manage inventory imbalances
• Assist agents with real-time recommendations and next-best actions
• Collaborate and support conversational AI, chatbots, voice bots, and virtual assistants to increase containment, improve personalization, and reduce cost-to-serve.
• Deploy predictive analytics and ML models for:
• Call volume forecasting
• Order risk scoring
• Inventory demand sensing
• Backorder prevention
• Establish foresight metrics, alerts and early-warning dashboards to anticipate service spikes, fulfillment bottlenecks, delivery and inventory constraints before customer impact.
• Partner with Data & Analytics to operationalize semantic-layer-driven intelligence into customer[1]care systems.

Operational Excellence & Reliability

• Own production support, incident management, and platform stability.
• Reduce incident rates and Mean Time to Resolution (MTTR).
• Ensure resilience, disaster recovery readiness, and business continuity.
• Optimize system performance to handle seasonal and promotional peaks.

Data, Analytics & Automation

• Enable analytics layer to help business improve:
• Call containment
• Forecast accuracy
• Agent productivity
• Customer and Agent experience
• Cost-to-serve
• Establish KPI dashboards measuring both technical and business performance impact.

Leadership & Cross-Functional Collaboration

• Build and lead high-performing engineering, architecture, and operations teams.
• Partner closely with:
• Product Management and Customer Care Operations
• Supply Chain & Fulfillment
• Digital Commerce
• Finance & FP&A
• Security & Compliance
• Influence executive stakeholders and participate in steering committee governance.
• Ensure alignment with enterprise Intake Planning and capital prioritization processes.

Qualifications:

Experience

• 10+ years of progressive senior technology leadership and management of enterprise platforms experience (Sr. Director or VP level).
• eCommerce environments ($1B+ revenue).
• Experience managing global teams (including off-shore development centers) and large technology portfolios.

Technical Expertise

• Deep knowledge of:
• CCaaS platforms (e.g., Dynamics, Genesys, Five9, NICE, Kodex)
• CRM platforms (e.g., Salesforce, Dynamics, Zendesk, ServiceNow)
• Workforce Management Solutions
• IVR and call/chat routing & optimization
• Strong understanding of:
• Cloud-native architecture
• API and microservices design
• Event-driven integration patterns
• Enterprise security and compliance standards

Leadership Competencies

• Strategic thinker with firm grasp on innovation and emerging technologies.
• Clear communicator with strong business acumen.
• Proven ability to influence C-level executives.
• Strong vendor negotiation and ecosystem management skills.
• Data-driven decision-maker with measurable results orientation.
• Exceptional team player with proven servant leadership style.

Education

• Bachelor’s degree in Computer Science, Engineering, Information Technology is required.
• Advanced degree preferred

Director of SIOP Data Science & Analytics

Company: PrimeSource Building Products

Department: Sales, Inventory & Operations Planning (SIOP) – Supply Chain

Job Status: Full-Time

Reports To: EVP of Supply Chain

Travel: ~10%

Work Schedule: Monday–Friday, standard business hours

Work Location: On-site Monday through Thursday, remote on Fridays

Why PrimeSource Building Products?

At PrimeSource Building Products, we don’t just distribute building materials — we help build the infrastructure that supports communities across North America. We are a fast-paced, growth-oriented organization grounded in our PrimeSource BluePrint values:

• Care
• Winning Together
• Working Hard
• Working Smart
• Working Fast

Our culture is built on accountability, collaboration, and continuous improvement. When you join PrimeSource, you are joining a team that values performance, innovation, and people.

Why This Role Matters

This role sits at the center of our supply chain strategy, driving how we leverage data, analytics, and systems to improve decision-making across the business.

The Director of SIOP Data Science & Analytics plays a critical role in enhancing visibility, improving performance, and aligning cross-functional teams to deliver on service, cost, and working capital objectives.

POSITION SUMMARY

Reporting to the EVP of Supply Chain, the Director of Supply Chain Data Science & Analytics serves as a strategic partner across Supply Planning, Demand Planning, Operations, Sourcing and Procurement.

This role leads the development and execution of end-to-end supply chain analytics, systems, and data strategies that enable informed decision-making across sourcing, procurement, inventory, and service. Acting as a central leader, this position drives visibility, alignment, and performance across the supply chain to achieve service, cost, and working capital objectives.

The Director will also manage a team of analysts, guiding their work, development and contribution to support Supply Planning, Demand Planning, Operations, Sourcing and Procurement.

KEY RESPONSIBILITIES

Supply Chain Analytics & Strategy

· Define and lead the supply chain data and analytics strategy aligned with business objectives.

· Establish scalable data architecture, governance, and quality standards to ensure accuracy and accessibility across systems.

· Develop advanced analytics and insights to support decision-making across planning, sourcing, procurement, and operations.

· Stay current on emerging technologies (AI/ML, data engineering) and drive adoption where appropriate.

S&OP/S&OE Leadership

· Lead S&OP/S&OE processes to proactively manage supply-demand imbalances and resolve constraints.

· Provide real-time visibility into supply chain performance and risks, enabling rapid decision-making.

· Ensure alignment between demand, supply, sourcing, procurement, and operational execution plans.

Cross-Functional Partnership (Planning, Procurement, Sourcing, Operations)

· Partner with Supply Planning and Demand Planning to ensure accurate translation of demand plans into executable supply plans.

· Collaborate with Sourcing and Procurement to enhance sourcing strategies, supplier performance analytics, and inbound supply visibility.

· Work closely with Operations to align production plans, capacity constraints, and execution performance with supply plans.

· Enable end-to-end integration of sourcing, procurement, production, and inventory strategies.

Performance Management & KPIs

· Define and monitor cross-functional KPIs (fill rate, inventory, forecast accuracy, OTIF).

· Develop dashboards and reporting tools to provide actionable insights to leadership.

· Partner with Finance to align inventory targets and financial outcomes with business goals.

· Drive a performance culture focused on measurable outcomes and continuous improvement.

Systems & Tools Leadership

· Own and optimize supply chain systems ecosystem (ERP/MRP, planning tools, reporting platforms).

· Lead integration and orchestration of tools such as SAP (APO/IBP), Blue Yonder, and analytics platforms.

· Oversee development of dashboards, data pipelines, and reporting frameworks.

· Ensure systems effectively support end-to-end supply chain processes.

Inventory & Service Optimization

· Lead network-level inventory optimization across distribution centers and hubs.

· Implement best-in-class inventory management practices, including safety stock strategies.

· Partner with Sales and Operations to manage excess, shortages, and product transitions.

Leadership & Team Development

· Lead a high-performing team of analysts fostering technical and business expertise.

· Coach, mentor, and grow team members, fostering technical and business expertise while driving accountability and results.

· Influence cross-functional stakeholders at all levels of the organization.

· Act as a change agent, driving innovation, collaboration, and continuous improvement across the supply chain.

QUALIFICATIONS

Education

· Bachelor’s degree in Supply Chain, Engineering, Business, Computer Science, or related field required

· Master’s degree or relevant certifications preferred

Experience

· 10+ years of progressive experience in supply chain analytics, supply planning, procurement, and/or operations

· Proven leadership experience in S&OP/SIOP and S&OE environments

· Strong background in inventory management, supply planning, and supply chain optimization

· Experience with ERP/MRP and planning systems (SAP, Blue Yonder/JDA, or similar)

· Demonstrated ability to lead cross-functional initiatives and influence executive stakeholders

· Experience implementing large-scale supply chain transformations or system integrations

· Experience managing large, complex supply chain networks

Technical Skills

· Advanced proficiency in:

o ERP/MRP systems (SAP, JDE, Blue Yonder)

o Data tools (SQL, Snowflake, Alteryx)

o Reporting tools (Power BI, Tableau, SAP Business Objects)

· Strong understanding of data architecture, data engineering, and analytics frameworks

· Experience with statistical inventory models and optimization tools

CORE COMPETENCIES

· Strategic thinking and business acumen

· Cross-functional leadership and influence

· Analytical problem-solving and decision-making

· Communication and executive presence

· Change leadership and continuous improvement mindset

· Ability to operate effectively in complex, fast-paced environments

· Self-starter with strong ownership mindset

· High integrity and accountability

· Ability to balance strategic vision with hands-on execution

· Comfortable navigating ambiguity and driving results

Compensation

Base salary range of $145,000 – $175,000 annually, plus performance-based bonus. Compensation will be determined based on experience, qualifications, and internal equity, and may vary based on the overall scope and alignment of the role.

Equal Opportunity Employer

PrimeSource Building Products is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Project Manager — Financials, Contracts & License Management

Role Summary

This role is accountable for end-to-end financial stewardship, contract oversight, and software license management across one or more technology and business transformation projects. This role ensures projects are delivered within approved budgets and commercial terms, that supplier/customer obligations are met, and that all software licenses are compliant, cost-effective, and aligned to project phasing. The PM partners closely with Finance, Procurement/Legal, Architecture, and Workstream Leads to maintain transparency, control, and audit-readiness throughout the project lifecycle.

Key Responsibilities

1) Project Financial Management

• Build and own the project financial plan (baseline budget, forecast, and funding profile) including labor, third-party costs, hardware/software, contingency, and capitalization policy treatments.
• Run monthly/quarterly financial cycles: actuals reconciliation, accruals, re-forecasting, variance analysis, and corrective actions; prepare executive-ready financial dashboards.
• Track cost to complete (CTC), estimate at completion (EAC), burn rate, and earned value (BAC/EV/AC/CV/SV); maintain change logs for scope/budget movements.
• Drive purchase requisitions, POs, goods receipts, and invoice approvals on schedule; resolve mismatches (3-way match issues, rate cards, SOW misalignment).
• Ensure compliance with internal controls (delegation of authority, capitalization vs. expense, audit traceability) and any industry-specific requirements.

2) Contract & Commercial Management

• Coordinate drafting, negotiation, and administration of statements of work (SOW), change orders, and service agreements with vendors and partners.
• Maintain the contract register: obligations, deliverables, milestones, acceptance criteria, SLAs, warranties, and termination/renewal dates.
• Monitor supplier performance against contractual terms; lead acceptance reviews, track service credits, and escalate non?conformance.
• Manage financial/commercial risks (indexation, FX exposure, price escalators, IP/usage rights, liability caps) and ensure timely corrective actions.
• Align contract deliverables with project schedule and gating (design sign-off, test completion, go-live) to protect value realization.

3) Software License Management

• Create and maintain the project license plan: entitlements, metrics (user, device, processor, core), environments (dev/test/prod), and phase-in/phase-out.
• Coordinate true-ups/true-downs, subscription renewals, and audit responses; prevent over-deployment and shelfware through continuous reconciliation.
• Optimize licensing costs via role-based access, right-sizing tiers/editions, and retiring unused entitlements; track indirect access and integration impacts.
• Ensure license compliance across vendors (e.g., ERP, analytics, middleware, testing tools) and align with security/identity governance.
• Partner with Architecture and PMO to map license needs to cutover waves, training, and hypercare.

4) Governance, Planning & Delivery Control

• Integrate financial/contract/license checkpoints into the master schedule and stage gates; maintain RAID (Risks, Assumptions, Issues, Dependencies) with financial/commercial tags.
• Facilitate steering committee updates, highlighting financial status, contract risk, and license posture with clear decisions and actions.
• Lead change control (scope/cost/time), ensuring business cases, approvals, and contract changes are synchronized.
• Coordinate with Workstream PMs to ensure budgets, resource plans, and vendor deliverables are aligned and traceable to requirements.
• Support testing, cutover, and hypercare with the necessary commercial and license readiness (e.g., trial keys, temp entitlements, production activations).

Qualifications & Experience

• Demonstrated experience managing SOWs, change orders, and software licensing for complex platforms (ERP, SCM, CRM, MES, analytics).
• Strong financial acumen (forecasting, EAC/ETC, earned value, variance analysis) and command of procurement/AP processes.
• Prior experience working with Finance, Legal/Procurement, and Architecture/Security in a regulated or audit-sensitive environment.

Skills

• Financial Control: Budgeting, forecasting, accruals, capitalization policy, EVM, KPI reporting.
• Commercial & Contracting: SOW drafting, vendor negotiation, performance management, risk allocation.
• License Management: Entitlement tracking, audit readiness, optimization techniques, SAM tooling familiarity.
• Delivery & Planning: Integrated schedule management, dependency control, stage-gate governance, cutover readiness.
• Communication: Executive reporting, vendor and stakeholder engagement, clear decision logs and action tracking.
• Tools: MS Project (or equivalent), Excel/Power BI for financial dashboards, Azure DevOps/Jira, eProcurement/AP systems, and SAM tools.

Certifications (Preferred)

• PMP or PRINCE2; Agile/Scrum certification.
• Software Asset Management (SAM) certifications or vendor-specific licensing accreditations.