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Account Manager
Salary not disclosed
Hoboken, NJ 4 days ago

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

About the Role:

The Account Manager will serve as the primary point of contact for clients using Wiley Partner Solutions Workflow products, including Research Exchange Submission, Screening, and Review. This role involves managing client relationships, triaging and resolving support inquiries, escalating issues when necessary, and providing training on platform use. The Account Manager will also play a pivotal role in the onboarding of new clients to Research Exchange

How you will make an impact:

  • Customer is able to use the platforms with a minimum of disruption.
  • Customer's end users have a positive experience with platforms
  • Platform issues are identified and resolved
  • Client's end users have a positive experience with platforms
  • Client understands status and progress of reported issues.
  • Client understands status and progress of requested development.
  • Wiley gets valuable feedback about the features and operation of the platforms
  • Ability to manage resources
  • Early warning of response time problems and feature defects
  • Demonstrate value of services to clients
  • Cross train colleagues to provide backup and integrated support with other services
  • Reduce customer support requests
  • Ability for business growth and development to increase knowledge of the customer and explore additional sales opportunities.
  • Contribute to operationalizing the Research Exchange onboarding process.

What we look for:

  • Bachelor's Degree or equivalent
  • 1 year in a publishing-related role
  • 1 year of customer service experience
  • Ability to understand the publishing workflow from content creation through distribution to readers
  • Proficient in at least one major online peer review system such as ScholarOne Manuscript Central, Research Exchange, Editorial Manager, or Bench Press
  • Ability to work independently
  • Ability to collaborate with global remote team
  • Shows good judgment in deciding when to escalate issues to management
  • Strong interpersonal skills necessary to communicate with clients and advocate for customers with internal resources

About Wiley:

Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.

With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the UK, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for UK, Canada and USA based roles.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.


We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

55,700 USD to 77,967 USD#LI-KW1

Job Posting Title:

Account Manager

Location:

Cary, NC, USA
Not Specified
Local Contract PCU Registered Nurse
✦ New
Salary not disclosed
Overland Park, KS 1 day ago
Job Description

Stability Healthcare is seeking a local contract nurse RN PCU - Progressive Care Unit for a local contract nursing job in Overland Park, Kansas.

Job Description & Requirements

- Specialty: PCU - Progressive Care Unit
- Discipline: RN
- Start Date: 04/13/2026
- Duration: 13 weeks
- 36 hours per week
- Shift: 12 hours, nights
- Employment Type: Local Contract

Stability Healthcare is looking for a Tele Step-Down RN contract position in Overland Park, KS. The PCU nurse is sometimes also called a step-down nurse and the PCU is also known as cardiac stepdown, medical stepdown, neuro stepdown, surgical stepdown and ER holding. PCU nursing jobs traditionally operate between the levels of general and ICU care, and more recently, in the field of critical care, as well.

*$600 travel bonus *Day 1 health insurance with United Healthcare *PTO plan -- start accruing on day 1, use during contract or cash out at the end! *Guaranteed stipend if facility calls you off *Extra hour bonus -- earn an additional hourly bonus for working over your weekly contracted hours

Stability Job ID #L-827180. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Tele Step-Down

About Stability Healthcare

/nStability Healthcare was founded in 2009, with the mission of becoming the best Travel Nursing Agency in California. We have been rated one of the top travel nursing agencies and offer our nurses the highest paying travel nursing jobs available. We have access to the best travel assignments from 1000’s of facilities./n

/n

/nYou can start the year off in sunny California, spend the Spring in the Colorado Rockies, enjoy the Summer in the Mid-West, experience the change of seasons in Boston and New York, and hit the beaches of Florida in the winter. Our Nurses work in the best hospitals and health systems in the country./n

Benefits

- Guaranteed Hours
- Benefits start day 1
contract
Travel RN Medicine Specialty
✦ New
🏢 Stability Healthcare
Salary not disclosed
Oklahoma City, OK 1 day ago
Job Description

Stability Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Oklahoma City, Oklahoma.

Job Description & Requirements

- Specialty: Med Surg
- Discipline: RN
- Duration: 13 weeks
- 36 hours per week
- Shift: 12 hours, nights
- Employment Type: Travel

Stability Healthcare is looking for a Tele Step-Down RN contract position in Oklahoma City, OK. The PCU nurse is sometimes also called a step-down nurse and the PCU is also known as cardiac stepdown, medical stepdown, neuro stepdown, surgical stepdown and ER holding. PCU nursing jobs traditionally operate between the levels of general and ICU care, and more recently, in the field of critical care, as well.

*$600 travel bonus *Day 1 health insurance with United Healthcare *PTO plan -- start accruing on day 1, use during contract or cash out at the end! *Guaranteed stipend if facility calls you off *Extra hour bonus -- earn an additional hourly bonus for working over your weekly contracted hours

Stability Job ID #827877. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Tele Step-Down

About Stability Healthcare

/nStability Healthcare was founded in 2009, with the mission of becoming the best Travel Nursing Agency in California. We have been rated one of the top travel nursing agencies and offer our nurses the highest paying travel nursing jobs available. We have access to the best travel assignments from 1000’s of facilities./n

/n

/nYou can start the year off in sunny California, spend the Spring in the Colorado Rockies, enjoy the Summer in the Mid-West, experience the change of seasons in Boston and New York, and hit the beaches of Florida in the winter. Our Nurses work in the best hospitals and health systems in the country./n

Benefits

- Guaranteed Hours
- Benefits start day 1
Not Specified
Travel Nurse - RN - SDU - Stepdown Unit - $2415 / Week - Hiring Now
✦ New
Salary not disclosed
Cleveland, Ohio 1 day ago
MedPro Healthcare Staffing is seeking an experienced Stepdown Unit Registered Nurse for an exciting Travel Nursing job in Cleveland, OH. Shift: 3x12 hr flex Start Date: 04/17/2026 Duration: 13 weeks Pay: $2415 / Week

MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality Step Down Registered Nurse for a travel assignment with one of our top healthcare clients.

Requirements

- Active RN License.
- Degree from accredited nursing program.
- BLS Certifications.
- Eighteen months of recent experience in an Acute Care PCU/Step - down setting.
- Other requirements to be determined by our client facility

Benefits

- Weekly pay and direct deposit
- Full coverage of all credentialing fees
- Private housing or housing allowance
- Group Health insurance for you and your family
- Company-paid life and disability insurance
- Travel reimbursement
- 401(k) matching
- Unlimited Referral Bonuses up to $1,000

Duties Responsibilities

- Assesses patient needs, signs and symptoms indicating physiologic and psychosocial changes in the patient's condition Utilizes the nursing process to assess, plan, implement and evaluate patient care.
- Collects, analyzes, and interprets data and information from health care members and documents actual and/or potential nursing diagnoses.
- Documents the patient's plan of care using identified nursing diagnoses, expected patient outcomes, and selected nursing interventions.
- Initiates and evaluates patient and/or family education.
- Revises and documents the plan of care according to evaluation, changes in medical plan of care, and effective/ineffective nursing interventions.

About Agency

MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services. Since 1983, we have placed nursing and allied travelers in top healthcare facilities nationwide. Join us today for your very own MedPro Experience®.

If qualified and interested, please call 954-740-8789 for immediate consideration.

MedPro Staffing is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, national origin, age, sex, disability, marital status or veteran status.

Key Words: Registered Nurse, RN, Step-Down, Contract Nurse, Travel Nurse, Agency RN, Travel RN, Per Diem, Nursing, Contract, Travel Nursing

*Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses. Your recruiter will confirm your eligibility and provide additional details.

About MedPro Healthcare Staffing:

MedPro Healthcare Staffing is revolutionizing the way healthcare professionals experience the world on travel assignments. Our passionate team of recruiters are dedicated to finding travelers the space to evolve professionally while exploring from coast to coast. We are committed to an unwavering set of standards that translates into the extraordinary experiences of our healthcare professionals.

MedPro recruiters are equipped with emerging technology and resources that allow them to personalize each healthcare applicant’s journey. Our focus is placing travelers in environments that lend itself to a harmonious work-life balance in the places they’ve always dreamed of visiting. We’re experts in crafting the perfect blend of location, facility, and benefits to suite each traveler’s dreams.
Not Specified
Local Contract Telemetry RN
✦ New
🏢 Stability Healthcare
Salary not disclosed
San Marcos, TX 1 day ago
Job Description

Stability Healthcare is seeking a local contract nurse RN Telemetry for a local contract nursing job in San Marcos, Texas.

Job Description & Requirements

- Specialty: Telemetry
- Discipline: RN
- Duration: 13 weeks
- 36 hours per week
- Shift: 12 hours, nights
- Employment Type: Local Contract

Stability Healthcare is looking for a Tele Step-Down RN contract position in San Marcos, TX. The PCU nurse is sometimes also called a step-down nurse and the PCU is also known as cardiac stepdown, medical stepdown, neuro stepdown, surgical stepdown and ER holding. PCU nursing jobs traditionally operate between the levels of general and ICU care, and more recently, in the field of critical care, as well.

*$600 travel bonus *Day 1 health insurance with United Healthcare *PTO plan -- start accruing on day 1, use during contract or cash out at the end! *Guaranteed stipend if facility calls you off *Extra hour bonus -- earn an additional hourly bonus for working over your weekly contracted hours

Stability Job ID #L-826565. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Tele Step-Down

About Stability Healthcare

/nStability Healthcare was founded in 2009, with the mission of becoming the best Travel Nursing Agency in California. We have been rated one of the top travel nursing agencies and offer our nurses the highest paying travel nursing jobs available. We have access to the best travel assignments from 1000’s of facilities./n

/n

/nYou can start the year off in sunny California, spend the Spring in the Colorado Rockies, enjoy the Summer in the Mid-West, experience the change of seasons in Boston and New York, and hit the beaches of Florida in the winter. Our Nurses work in the best hospitals and health systems in the country./n

Benefits

- Guaranteed Hours
- Benefits start day 1
contract
Local Contract Neuro Progressive Care RN
✦ New
🏢 Stability Healthcare
Salary not disclosed
Greensboro, NC 1 day ago
Job Description

Stability Healthcare is seeking a local contract nurse RN Neuro PCU - Progressive Care Unit for a local contract nursing job in Greensboro, North Carolina.

Job Description & Requirements

- Specialty: Neuro PCU - Progressive Care Unit
- Discipline: RN
- Duration: 13 weeks
- 36 hours per week
- Shift: 12 hours, days
- Employment Type: Local Contract

Stability Healthcare is looking for a Tele Step-Down RN contract position in Greensboro, NC. The PCU nurse is sometimes also called a step-down nurse and the PCU is also known as cardiac stepdown, medical stepdown, neuro stepdown, surgical stepdown and ER holding. PCU nursing jobs traditionally operate between the levels of general and ICU care, and more recently, in the field of critical care, as well.

*$600 travel bonus *Day 1 health insurance with United Healthcare *PTO plan -- start accruing on day 1, use during contract or cash out at the end! *Guaranteed stipend if facility calls you off *Extra hour bonus -- earn an additional hourly bonus for working over your weekly contracted hours

Stability Job ID #L-823876. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Tele Step-Down

About Stability Healthcare

/nStability Healthcare was founded in 2009, with the mission of becoming the best Travel Nursing Agency in California. We have been rated one of the top travel nursing agencies and offer our nurses the highest paying travel nursing jobs available. We have access to the best travel assignments from 1000’s of facilities./n

/n

/nYou can start the year off in sunny California, spend the Spring in the Colorado Rockies, enjoy the Summer in the Mid-West, experience the change of seasons in Boston and New York, and hit the beaches of Florida in the winter. Our Nurses work in the best hospitals and health systems in the country./n

Benefits

- Guaranteed Hours
- Benefits start day 1
contract
Travel Progressive Care Unit (Stepdown) Registered Nurse
✦ New
🏢 Stability Healthcare
Salary not disclosed
Cleveland, OH 15 hours ago
Job Description

Stability Healthcare is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Cleveland, Ohio.

Job Description & Requirements

- Specialty: PCU - Progressive Care Unit
- Discipline: RN
- Start Date: 04/17/2026
- Duration: 13 weeks
- 36 hours per week
- Shift: 12 hours
- Employment Type: Travel

Stability Healthcare is looking for a Tele Step-Down RN contract position in Cleveland, OH. The PCU nurse is sometimes also called a step-down nurse and the PCU is also known as cardiac stepdown, medical stepdown, neuro stepdown, surgical stepdown and ER holding. PCU nursing jobs traditionally operate between the levels of general and ICU care, and more recently, in the field of critical care, as well.

*$600 travel bonus *Day 1 health insurance with United Healthcare *PTO plan -- start accruing on day 1, use during contract or cash out at the end! *Guaranteed stipend if facility calls you off *Extra hour bonus -- earn an additional hourly bonus for working over your weekly contracted hours

Stability Job ID #823998. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Tele Step-Down

About Stability Healthcare

/nStability Healthcare was founded in 2009, with the mission of becoming the best Travel Nursing Agency in California. We have been rated one of the top travel nursing agencies and offer our nurses the highest paying travel nursing jobs available. We have access to the best travel assignments from 1000’s of facilities./n

/n

/nYou can start the year off in sunny California, spend the Spring in the Colorado Rockies, enjoy the Summer in the Mid-West, experience the change of seasons in Boston and New York, and hit the beaches of Florida in the winter. Our Nurses work in the best hospitals and health systems in the country./n

Benefits

- Guaranteed Hours
- Benefits start day 1
Not Specified
Local Contract Progressive Care Unit Registered Nurse
✦ New
🏢 Stability Healthcare
Salary not disclosed
Indianapolis, IN 15 hours ago
Job Description

Stability Healthcare is seeking a local contract nurse RN PCU - Progressive Care Unit for a local contract nursing job in Indianapolis, Indiana.

Job Description & Requirements

- Specialty: PCU - Progressive Care Unit
- Discipline: RN
- Duration: 13 weeks
- 36 hours per week
- Shift: 12 hours, nights
- Employment Type: Local Contract

Stability Healthcare is looking for a Tele Step-Down RN contract position in Indianapolis, IN. The PCU nurse is sometimes also called a step-down nurse and the PCU is also known as cardiac stepdown, medical stepdown, neuro stepdown, surgical stepdown and ER holding. PCU nursing jobs traditionally operate between the levels of general and ICU care, and more recently, in the field of critical care, as well.

*$600 travel bonus *Day 1 health insurance with United Healthcare *PTO plan -- start accruing on day 1, use during contract or cash out at the end! *Guaranteed stipend if facility calls you off *Extra hour bonus -- earn an additional hourly bonus for working over your weekly contracted hours

Stability Job ID #L-823927. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Tele Step-Down

About Stability Healthcare

/nStability Healthcare was founded in 2009, with the mission of becoming the best Travel Nursing Agency in California. We have been rated one of the top travel nursing agencies and offer our nurses the highest paying travel nursing jobs available. We have access to the best travel assignments from 1000’s of facilities./n

/n

/nYou can start the year off in sunny California, spend the Spring in the Colorado Rockies, enjoy the Summer in the Mid-West, experience the change of seasons in Boston and New York, and hit the beaches of Florida in the winter. Our Nurses work in the best hospitals and health systems in the country./n

Benefits

- Guaranteed Hours
- Benefits start day 1
contract
Local Contract PCU/Stepdown Registered Nurse
✦ New
🏢 Stability Healthcare
Salary not disclosed
Council Bluffs, IA 15 hours ago
Job Description

Stability Healthcare is seeking a local contract nurse RN PCU - Progressive Care Unit for a local contract nursing job in Council Bluffs, Iowa.

Job Description & Requirements

- Specialty: PCU - Progressive Care Unit
- Discipline: RN
- Start Date: 04/13/2026
- Duration: 13 weeks
- 36 hours per week
- Shift: 12 hours, days
- Employment Type: Local Contract

Stability Healthcare is looking for a Tele Step-Down RN contract position in Council Bluffs, IA. The PCU nurse is sometimes also called a step-down nurse and the PCU is also known as cardiac stepdown, medical stepdown, neuro stepdown, surgical stepdown and ER holding. PCU nursing jobs traditionally operate between the levels of general and ICU care, and more recently, in the field of critical care, as well.

*$600 travel bonus *Day 1 health insurance with United Healthcare *PTO plan -- start accruing on day 1, use during contract or cash out at the end! *Guaranteed stipend if facility calls you off *Extra hour bonus -- earn an additional hourly bonus for working over your weekly contracted hours

Stability Job ID #L-826040. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Tele Step-Down

About Stability Healthcare

/nStability Healthcare was founded in 2009, with the mission of becoming the best Travel Nursing Agency in California. We have been rated one of the top travel nursing agencies and offer our nurses the highest paying travel nursing jobs available. We have access to the best travel assignments from 1000’s of facilities./n

/n

/nYou can start the year off in sunny California, spend the Spring in the Colorado Rockies, enjoy the Summer in the Mid-West, experience the change of seasons in Boston and New York, and hit the beaches of Florida in the winter. Our Nurses work in the best hospitals and health systems in the country./n

Benefits

- Guaranteed Hours
- Benefits start day 1
contract
Local Contract Nurse RN - PCU - Progressive Care Unit
✦ New
🏢 Stability Healthcare
Salary not disclosed
Evansville, IN 15 hours ago
Job Description

Stability Healthcare is seeking a local contract nurse RN PCU - Progressive Care Unit for a local contract nursing job in Evansville, Indiana.

Job Description & Requirements

- Specialty: PCU - Progressive Care Unit
- Discipline: RN
- Duration: 13 weeks
- 36 hours per week
- Shift: 12 hours, nights
- Employment Type: Local Contract

Stability Healthcare is looking for a Tele Step-Down RN contract position in Evansville, IN. The PCU nurse is sometimes also called a step-down nurse and the PCU is also known as cardiac stepdown, medical stepdown, neuro stepdown, surgical stepdown and ER holding. PCU nursing jobs traditionally operate between the levels of general and ICU care, and more recently, in the field of critical care, as well.

*$600 travel bonus *Day 1 health insurance with United Healthcare *PTO plan -- start accruing on day 1, use during contract or cash out at the end! *Guaranteed stipend if facility calls you off *Extra hour bonus -- earn an additional hourly bonus for working over your weekly contracted hours

Stability Job ID #L-825485. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Tele Step-Down

About Stability Healthcare

/nStability Healthcare was founded in 2009, with the mission of becoming the best Travel Nursing Agency in California. We have been rated one of the top travel nursing agencies and offer our nurses the highest paying travel nursing jobs available. We have access to the best travel assignments from 1000’s of facilities./n

/n

/nYou can start the year off in sunny California, spend the Spring in the Colorado Rockies, enjoy the Summer in the Mid-West, experience the change of seasons in Boston and New York, and hit the beaches of Florida in the winter. Our Nurses work in the best hospitals and health systems in the country./n

Benefits

- Guaranteed Hours
- Benefits start day 1
contract
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