Think Utility Services Jobs in Usa

Job Title: Contracts Manager – Utility-Scale Solar & Energy Storage

Location: Austin, Texas

Employment Type: Full-Time

Position Summary

The Contracts Manager oversees all contractual activities for utility-scale solar and energy storage projects from early development through project execution. This position ensures compliance with contract requirements, manages risk, and supports project teams in delivering high-quality projects on schedule and within budget. The ideal candidate brings extensive experience in contract negotiation, risk mitigation, and familiarity with industry standards in renewable energy.

Key Responsibilities

Contract Drafting & Negotiation

• Prepare, review, and negotiate EPC (Engineering, Procurement & Construction), O&M (Operations & Maintenance), supply agreements, and other project-related contracts.
• Partner with legal counsel to ensure alignment with laws, regulations, and company policies.
• Maintain contract documentation, exhibits, and version control.

Risk Management

• Identify contractual risks at all stages of the project lifecycle.
• Develop and implement strategies to reduce exposure and resolve disputes effectively.

Project Support

• Collaborate with project management, engineering, and procurement teams to align contract terms with project timelines, budgets, and objectives.
• Track contract execution and ensure adherence to all terms and conditions.

Stakeholder Coordination

• Act as the primary contact for clients, vendors, and subcontractors on contractual matters.
• Facilitate communication between internal teams and external stakeholders.

Documentation & Reporting

• Maintain organized, accurate records of all contracts and related correspondence.
• Provide regular updates on contract status, risks, obligations, and key deliverables.

Qualifications

Education:

Bachelor’s degree in Business, Law, Engineering, or a related field. JD or MBA preferred.

Experience:

• Minimum of 5 years in contract management, ideally within renewable energy or large-scale infrastructure.
• Demonstrated success negotiating complex EPC and supply agreements.

Skills:

• Strong understanding of construction law, commercial terms, and risk allocation principles.
• Excellent negotiation, communication, and organizational abilities.
• Proficient with contract management platforms and Microsoft Office Suite.

Preferred Attributes:

• Experience with utility-scale solar and battery energy storage systems (BESS).
• Knowledge of regulatory and permitting requirements in the renewable energy industry.
• Ability to thrive in a fast-paced environment and juggle multiple priorities.

Working Conditions

• Primarily office-based with occasional travel to project sites and meetings with vendors or contractors.
• Extended hours may be required during key milestones or contracting deadlines.

If this role is of interest either apply direct or email Simon Howard ( )

Who is CenTrio?

CenTrio is a fully integrated, innovative and sustainable energy services provider to a wide range of industries such as higher education & healthcare campuses, cities, and communities. It serves more with utility infrastructures serving more than 170+ million square feet of space and operations in 10 cities across the United States and growing. In each community, the company operates highly efficient and innovative utility infrastructures that produce and distribute electricity, steam, hot water and/or chilled water to customer buildings and campuses. Customers connected to these systems enjoy multiple benefits including reduced operating costs, lower emissions and unmatched reliability. CenTrio is a wholly owned subsidiary of a global Infrastructure Investment Consortium with unmatched financial wherewithal and manages a portfolio of long-life, high quality infrastructure assets with high barriers to entry that generate stable and growing cash flows.

Why Join CenTrio?

CenTrio offers a dynamic and friendly work environment, dedicated to nurturing a top-notch team culture! Additionally, CenTrio offers an array of fabulous benefits and perks.

• Medical Benefits first day of hire
• Medical, dental, vision, Life & AD&D benefits
• Option of supplemental Life & AD&D benefits
• Company paid High Deductible Healthcare Benefit Plan
• 401k plan with % match
• Training Opportunities and career progression
• Competitive salaries that reflect the value of skills and experience
• Dynamic and friendly work environment in a rapidly expanding industry with a national presence
• Remote, Hybrid, and In Office schedules available dependent on job responsibilities
• 24-hour Employee Assistance Program/Hotline
• Corporate discounts (Travel, Entertainment, Home, Auto, Apparel, Health and Wellbeing, and other various retail options)

Job Summary

The Distribution Mechanic B will be responsible for, under the supervision of the Distribution Department Foreman, performing maintenance and construction work on the steam distribution system. Additional duties could include welding.

A successful candidate for this position is a self-starter who thrives in a fast-paced environment, demonstrates a strong commitment to deadlines and teamwork, is process-oriented with a high sense of ownership, possesses a keen intellectual curiosity, and has a solid foundation in construction, pipefitting, or similar trades. A background that includes experience as a certified pipe welder or familiarity with specialized pipe welding techniques is highly desirable and a significant asset.

Core Responsibilities

• Must have mechanical skills to handle heavy equipment and materials.
• Must be able to cut, fit and thread pipe; install insulation, re-condition valves and steam traps.
• Individual must be trained and proficient in traffic control, excavation and shoring in confined workspaces.
• In addition to Distribution Mechanic duties, responsibilities could include performing welding work as directed. To be a certified pipe welder, the individual must be qualified to weld pressure piping in accordance with the requirements set forth in the ASME Boiler and Pressure Vessel Code, Section IX. A premium will be paid for this work.
• Perform other work assigned of equal or lower classification, if qualified.

Working Style to Be Successful in This Role:

• Demonstrates exceptional initiative and execution skills
• Collaborative with excellent interpersonal skills including being capable of developing and maintaining positive relationships internally and externally
• Highly analytical with a keen attention to detail
• Delivers high-quality work with speed and accuracy
• Must occasionally work nights, days, weekends and holidays.
• Adapts quickly in a dynamic, complex, and fast-paced environment, managing changing priorities effectively
• Self-motivated and proactive, able to work independently with minimal supervision

Professional Experience & Knowledge:

• High School Diploma or GED.
• Class A Commercial Driver's License.

Technical Skills & Requirements:

• Experience with confined space entry.
• Experience with shoring and trenching.
• Experience with flagging and/or traffic control.
• Training in CPR and First Aid

Physical Requirements:

• Must be able to work in tight spaces and elevated positions: twisting, turning, bending, and holding arms at / above the head are all common movements; able to lift up to 50 lbs;
• Must be able to clearly see and differentiate all colors.
• Must be able to maintain standard threshold of hearing to safely perform job duties.
• Must have good eyesight, hearing and manual dexterity.
• Must wear all types of PPE including hearing protection, eye protection, all types of hand protection, steel toe footwear, head protection, fall-protection, half-face and full-face respirators
• Presence of high pressure steam, water, dirt, and other elements requiring protective clothing.
• Outside working conditions with varying temperatures.
• Work in confined spaces (vaults and trenches and shoring).
• Perform air monitoring as needed.
• Possible exposure to asbestos containing material (ACM).
• Work performed in customer buildings of varying size, age and structural condition.
• Environment includes electrical equipment.

Conditions of Employment:

• Valid WA State CDL Class A Drivers License
• Only authorized employees are permitted to use company vehicles, this includes Industrial trucks (forklifts, scissor lifts, etc.) and electric vehicles/golf carts. To be an authorized employee, you must be at least 21 years old, hold a current valid Washington State Drivers' license and demonstrate a clean driving record. The driver must be on an approved list for company insurance purposes. Your driving record will be screened as part of the pre-employment process and annually in December.
• All certifications/licences must be up to date
• CenTrio strives to create a culture of health and wellness. As of December 1, 2021, and consistent with applicable state law, CenTrio will decline to hire individuals who use nicotine products in Washington

Health, Safety & Environment (HSE)

CenTrio maintains a steadfast commitment to a proactive safety culture, with HSE being a collective responsibility throughout the organization. Your HSE accountability also encompasses:

• Promote, ensure, and maintain a safe and healthy environment for your fellow workers and yourself so that everyone goes home injury-free
• Work in compliance with the provisions of the Occupational Health and Safety Act, Industrial Regulations, Environmental Protection Act and Regulations and HSE policies, programs, and procedures
• Responsible for identifying and reporting workplace HSE hazards and concerns to your supervisor immediately and providing solutions (if aware of any) to address these concerns as requested
• Immediate reporting of all work-related injuries/illness to your supervisor
• Adhere to various PPE requirements of the position which may include hearing protection, eye protection, hand protection, steel toe footwear, head protection, fall-protection, respirators (half-face and full-face)

DISCLAIMER

The preceding position description is intended to provide the general nature and level of work to be performed by employees within this classification. It is not intended to be a detailed description of the position or be interpreted as a comprehensive listing of all duties, responsibilities, and qualifications required for this position.

DIVERSITY STATEMENT

We know that our greatest strengths come from the people who make up our team. CenTrio is committed to the creation and nurturing of a diverse community of individuals through inclusive excellence. Diversity involves recognizing the value of differences and the inclusion of all members of the community including those that experience discrimination or under representation. This is a core value of the organization as we strive for a culturally diverse work force that reflect the multicultural nature of the nation and our world and bring unique strengths and abilities which contribute to CenTrio.

Utility Worker/ Service Employee

Transdev in Sandusky, OH is hiring a Utility Worker/Service Employee. The Utility Worker/Service Employee is

required to perform basic vehicle servicing duties. We are looking for customer service-oriented professionals who

are dedicated to safety.

Transdev is proud to offer:

Non-CBA Position:

• 
  
• Competitive compensation package of Minimum $18.00 / hour - $19.00 / hour
  
  

Benefits include:

• 
  
• Vacation: minimum of two (2) weeks
  
  
• Sick days: 5 days
  
  
• Holidays: 12 days; 8 standard and 4 floating
  
  
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term
  
  

disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

• 
  
• Maintain the cleanliness of fleet vehicles - interior and exterior
  
  
• Driving, maneuvering, and parking vehicles
  
  
• Fueling buses, replenishing fluids, and logging and recording all fluids
  
  
• Downloading drive cameras & probes fare boxes
  
  
• Perform light maintenance to shop areas, fueling stations, and related facilities.
  
  
• Report maintenance issues to supervisor
  
  
• Other duties as required.
  
  

Qualifications:

• 
  
• High School Diploma or equivalent
  
  
• Valid driver's license for a minimum of 3 years
  
  
• Must be able to work shifts or flexible work schedules as needed.
  
  
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not
  
  

authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

The essential functions of this position require the ability to:

• 
  
• Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed
  
  

outside, work alone and in remote locations.

• 
  
• Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible
  
  

sloped ground or slippery and uneven surfaces

• 
  
• Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to
  
  

ground level

• 
  
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable
  
  

amounts of dust, vehicle fumes and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and

candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview

process, please contact

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• 
  
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the
  
  

U.S.).

• 
  
• Successfully pass a pre-employment drug screen.
  
  

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to

operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev

U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by

our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable,

and innovative solutions that serve the common good. Find out more at or watch an

overview video at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The

physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of

this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial

consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation,

religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions

of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Category: Maintenance / Mechanics / Parts / Utility / Materials

Job Type: Full Time

Req ID: 5059

Pay Group: X58

Cost Center: 55449

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Responsible for the cleanliness, sanitation & organization of all pots, pans, sheet trays & any item that is cleaned in the "pot room."

Job Duty 1 -
Promotes sustainability within dining operations including implementation and maintenance of food pulping procedures.

Job Duty 2 -
Works with management to ensure continued compliance with green seal initiatives.

Job Duty 3 -
Washes mats and walls, mops floors, assists daily in trash removal, and maintenance of the back of house operation.

Job Duty 4 -
Ensures the dish machine is properly cleaned throughout the shift.

Job Duty 5 -
Properly cleans the cooking utensils and equipment. Restocks all washed items in appropriate area.

Job Duty 6 -
Assists with putting away delivered products according to established guidelines and maintains overall kitchen cleanliness.

Job Duty 7 -
Returns items to the proper storage location.

Job Duty 8 -
Perform other related duties as assigned.

Educational Requirements
High School Diploma/GED or Vocational School Diploma.

Required Experience
Less than one year of job-related experience.

Preferred Educational Qualifications
Current ServSafe Certification a plus

Salary Range: 16.8 Per Hour

ABILITIES
The ability to follow oral and written instructions, work with diverse population, and take direction required. Ability to work nights and weekends.

SKILLS
This job requires good customer service skills to include being courteous and dependable.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

Find your calling at Mercy!

Utilizes the nursing process to provide patient care. Maintains professional accountability for provision of patient care for the assigned patients. Coordinates the patient care in conjunction with other departments. Maintains patient rights and confidentiality of patient information. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Education:Licensure: Must have either a current RN Temporary Permit/RN license in the State working in.Certifications: CPR required; other certification required according to department policy.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Provide professional services in support of unit management in field as specified in the particular job posting. Focus will be in a professional field such as Communications, Marketing, Customer Service, Academic Administration, Event Management, Procurement, etc. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staffThis position typically will advise and counsel: unit management and staffThis position will supervise: NA

Job Duty 1 -
Perform duties related to professional field assignment.

Job Duty 2 -
Participate in reviews for compliance with policy and governmental regulations in the field.

Job Duty 3 -
Provide input to department policies and procedures.

Job Duty 4 -
May provide input to and administer project timelines and budgets.

Job Duty 5 -
May interact with vendors regarding procurement and delivery issues.

Job Duty 6 -
Perform other duties as assigned

Educational Requirements
Bachelor's Degree in related field or equivalent combination of education and experience

Other Required Qualifications
Position requires the ability to pass a drug/alcohol pre-screening; may require working competently with dangerous materials and in a dangerous environment, such as around or on rotating machinery, live electrical circuits, hazardous materials, high-pressure liquids and gas, and bot surfaces. In addition, it may require lifting heavy objects of up to 75 pounds, and working in confined spaces, noisy environments, and elevated locations (such as climbing extension ladder and other types of ladders; or using scaffolding) either inside or outside of a building. During adverse weather, activities may require extensive after hours work or callback. This job may require wearing a full-face respirator in accordance with Georgia Tech campus policies and procedures. This job will require some evening hours and hours during peak times, as well as being a part of an on-duty rotation.

Required Experience
Up to two years of job related experience

SKILLS
This job requires application of professional principles, processes and practices; application of regulations; utilization of basic and advanced computer applications including those specific to areas of responsibility; communication skills.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individuals race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

• Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person.
• Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process.
• Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged.
• Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail.
• Cash handling and end-of-day financial reconciliation

• $17 - $20 pending experience & skillset
• 3/12 or 4/10 shifts available
• Overnight Shift Differential: $3/hr 

• 4 X 10 hour shifts 
• Various shifts available. Apply to learn more!

• We value your well-being: Enjoy flexible leave policies, mental health awareness support, and a unique team-oriented work culture that promotes happiness and health in body, mind, and spirit.
• We value your professional growth: We are committed to mentoring our team to help you reach your full potential.

• We have a friendly/inclusive culture: Step into an environment where mutual respect and kindness thrive. You'll work in a stimulating, high-volume environment alongside colleagues who are eager to share their expertise.

• Exceptional First Impressions: Are you the person who effortlessly leaves a positive and lasting first impression? We want you! The ideal candidate will possess outstanding communication and customer service skills, ensuring our clients and referring veterinarians feel valued and supported.
• Adaptability and Multitasking: In our fast-paced environment, versatility is key. If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for.
• Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships. Your ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience.
• Flexibility and Adaptability: Be a team player who thrives in a collaborative environment, adapting to situations where protocols may not apply and handling unanticipated tasks with grace.

• 401(k) with matching contributions
• Health, dental, and vision insurance
• Life insurance coverage
• Paid time off (PTO) for work-life balance
• Flexible scheduling options
• Employee discounts on veterinary services
• Professional development assistance and ongoing training
• License reimbursement

Powered by JazzHR

Compensation details: 17-20 Hourly Wage

PI2fafc07e32c1-3631

The Customer Service Representative has many layers and components as we are heavily integrated with each function in Fiscal Intermediary Processing & Support Services and the company as a whole. Working with a high volume of inbound and outbound calls, we are the “face and voice” of the company and as such; are first to hear of problems needing resolution; providers of program related resource information; and liaisons to other departments within the company.

• Call center and phone customer service experience highly preferred
• Bilingual preferred: Fluent in English and all languages
• Stoughton office location
• 6-8 weeks required in person for training, hybrid after training
• Full time, 35 hours a week
• Monday - Friday, 8:30am - 4:30pm

Essential Functions

• Answers consumer inquires by utilizing multiple modules and programs to assist in first call resolution
• Ability to learn, retain, and apply information based on training materials, which support program related topics
• Liaison to other departments within the company

Competencies

• Ability to multitask
  • Speak on call while reading notes
  • Utilize appropriate modules for research purposes
  • Engaging the caller while researching
  • Notation during the call
• Professional, friendly and understanding of the consumer’s situation
• Attentive to details
• Ability to work efficiently as a team player
• Ability to work independently
• Working ability to problem solve
• Punctual and dependable

Preferred Experience

• Call Center and customer service experience highly preferred
• Bilingual a plus

Required Education

• High School Diploma or equivalent

Work Environment

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel

• No travel is required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Compensation details: 21-21 Hourly Wage

PIe66bae39b3d

Customer Service Representative is responsible for the private fleet administrative functions. Responsibility includes planning, tracking, tracing, and reporting on inbound and outbound dedicated loads. Works with the private fleet on-site team to ensure on time store deliveries, tractor utilization, inbound reverse logistics on time pick up, and driver safety and legal compliance operations.

Duties and Responsibilities:

Plan and assign outbound, vendor backhaul, and OVD loads

Plan and assign rolltainer sweeps and dunnage consolidations

Reporting Function:

Report on time load pick up

Report on time store delivery

Report BOL pick up

Report on tractor utilization

Report on vendor backhaul pickup and delivery

Answer and process driver load messages through satellite communications and plan swaps

Resolve load issues involving bust outs, over weights, and/or paperwork issues

Answer telephone calls from drivers, vendors, DCs, SSC and other external sources

Work with drivers to ensure they understand the delivery documentation, call stores when the delivery is late, monitor load dispatch assignments, and review load optimizing.

Knowledge and Skills:

Proficient communication (written and verbal), listening, and interpersonal problem solving skills

Knowledge of dedicated transportation operations

High attention to detail, strong planning, and organization skills

Understands driver logs and hours of service

Proficient in usage of transportation optimization software to perform routing, tendering, scheduling, and shipment tracking

Ability to function in a high-stress environment

Must know MS Office software

Experience and/or Education:

Distribution experience preferred.

Quality check or audit experience preferred.

Warehouse management system applications experience preferred.

Bachelor's degree in Business or Logistics preferred, or comparable experience of one to two years in transportation operations for a retailer, manufacturing company, major carrier, or logistics company required.

One to two years customer service experience preferred

One to two years onsite driver dispatch experience preferred

One year Driver Dispatch Management System (satellite dispatch systems) experience (McLeod, TMW, Telogis, Dispatch Tracks, AS400)

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

The UNC Neurology Clinic provides comprehensive, patient-centered care for individuals with complex neurological conditions, including stroke, epilepsy, multiple sclerosis, movement disorders, and more. As part of UNC Health, we combine clinical excellence, innovation, and compassionate care to improve patient outcomes.

Join a collaborative team of neurologists, advanced practice providers, nurses, and support staff dedicated to advancing brain health. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful difference in patients' lives every day.

Schedule and Location:

• Address: 100 Manning Drive, Floor 101, Chapel Hill, NC 27514
• Monday-Friday 8a-5p
• No weekends
• No holidays

Summary: This position is responsible for ensuring that appropriate care and services are available to patients and families, ensuring adequate and appropriate clinical staffing on each shift, supervision of nursing staff, HUC staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues, providing and facilitating an environment conducive to staff continuing education needs, on-going unit-based educational needs and orientation of staff members.

Responsibilities:

• Patient Care - Ensures that appropriate care and services are available to patients/clients and families. Facilitates interdisciplinary collaboration in patient/client care planning. Ensures appropriate clinical staffing and skill mix for patient care. Supervises team of professionals/paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.
• Human Resource Services - Effectively manages human resources. Creates an environment conducive to recruiting and retaining staff. Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff. Provides staff with annual performance feedback and opportunity to set professional goals. Integrates scientific evidence regarding retention of nursing staff into unit planning.
• Budget Management - Effectively uses clinical and financial information to establish and meet budgetary goals. Implements strategies to increase revenue and cost-effectively manage personnel, supply, and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes.
• Accreditation Issues - Ensures that internal and external regulatory standards or nursing practice are met or exceeded. This includes organizational policy and procedures as well as state, JCAHO, Board of Nursing and other specified accreditating bodies. Standards of practice will reflect integration of current scientific evidence.
• Customer Satisfaction - Ensures high customer satisfaction. Communicates patient satisfaction results, letters and comments to staff and leads monthly initiatives to improve consumer satisfaction with care and services. Advocates for consumers within the organization, particularly for vulnerable or at risk populations.
• Quality Improvement- Leads and participated in quality improvement initiatives that focus on identified patient safety or quality of care deficits
• Education-Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members. Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.

Education Requirements: Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing. Licensure/Certification Requirements: Licensed to practice as a Registered Nurse in the state of North Carolina. BLS required. Professional Experience Requirements: Eighteen (18) months of professional nursing experience in a tertiary care setting to include didactic and clinical experience in the area of assignment. Knowledge/Skills/and Abilities Requirements:

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macys is always on display. They see the store through the customers eyes, leading initiatives to increase shopper loyalty while upholding Macy’s standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy’s fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

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• Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences
  
• Exceed sales goals by leading Macys initiatives through coaching and recognition, optimizing productivity and efficiency
  
• Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results
  
• Manage selling support, including the stockroom, signing, equipment, and merchandising
  
• Support other operational areas such as OMNI, Style, and Asset Protection
  
• Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
  
• Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas
  
• Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues
  
• Work a flexible retail schedule, including days, evenings, holidays, and weekends
  
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  
• In addition to the essential duties mentioned above, other duties may be assigned
  

Skills You Will Need

Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues

Communication Skills : Consistently clear and effective communicator, writer, and presenter

Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

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• Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 
  
• Candidates with a High School diploma or equivalent are encouraged to apply. 
  
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  • 3-5 years of management experience in retail 
    
  
  
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
  
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  • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
    
  • May involve reaching above eye level
    
  • Requires close vision, color vision, depth perception, and focus adjustment
    
  
  
• Able to work a flexible schedule based on department and company needs
  

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

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• Merchandise discounts
  
• Performance-based incentives
  
• Annual merit review
  
• Employee Assistance Program with mental health counseling and legal/financial advice
  
• Tuition reimbursement
  

Access the full menu of benefits offerings  here .

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macys, Inc. reserves the right to amend this job description at any time. Macys, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About Us

The Georgia Institute of Technology is a top-ranked, public research university established by the State of Georgia in 1885 and committed to developing leaders who advance technology and improve the human condition. It is in the heart of Atlanta, a diverse and vibrant city with great economic and cultural strengths. The Institute is a member of the University System of Georgia, the Georgia Research Alliance, and the Association of American Universities. Georgia Tech prides itself on its excellent students, faculty, and staff, collaborations, and technology resources, and its commitment to diversity, equity, and inclusion.

The Georgia Tech Library is a member of the University System of Georgia library consortia, Atlanta Regional Council for Higher Education (ARCHE), the Association of Research Libraries (ARL), and the Association of Southeastern Research Libraries (ASERL). The library is committed to diversity, equity, and inclusion.Our deeply engaged Library Diversity Council leads our efforts to ensure and maintain a positive, diverse, equitable and inclusive work environment where everyone can thrive. To support this environment, the Georgia Tech Library uses a blind-recruitment process that removes candidates' identifying information during the initial screening and focuses upon skills and qualifications to reduce bias in the hiring process.The Georgia Tech Library team works to fulfill the mission and vision of Georgia Tech and is committed to supporting the Institutes Strategic Plan.

Public Services

The Public Services department provides 24/7 support to the Georgia Tech Library community. The team is responsible for staffing the INFO Desk, chat, phone, Gadgets office, and ticket support for anyone needing Library assistance. The team is the first line of support for Library inquiries and is deeply involved in the service provisions of the library. Public Services is also responsible for Gadgets, the Georgia Tech Library's equipment lending service.

Responsible for library customer support (in person and electronic) which includes: providing assistance with myriad library services, providing bibliographic instruction and referrals, assistance with accessing library content and shared resources, providing user account management, and assisting with various technologies. Provides access and reference services support to GT library patrons, including fulfillment, reference, and multimedia. This position will interact on a regular basis with: faculty, students, staff, unit management, external communities, all internal and external Georgia Tech Library patrons. This position typically will advise and counsel: faculty, students, unit staff; all internal and external Georgia Tech Library patrons. This position will supervise: N/A

Job Duty 1 - Proactively engaging and assisting library users in obtaining requested materials. Answers Customer Support Tickets. Provides assistance in requesting materials from offsite storage facility and shared resource providers. Direct users to library spaces, expertise, and resources. Assist users with lending technology reservations and instruct on the use of various media and audiovisual equipment.
Job Duty 2 - Use a variety of library-specific software programs to fulfill requests and update user records, switching between multiple system interfaces as necessary; systems including but not limited to: Alma, Primo, Student Information System (Banner), customer issue tracking system (Jira), and various databases and library resources.
Job Duty 3 - Participate in a variety of library projects and initiatives. Engage in learning opportunities with other Library areas to gain a broader knowledge of the services the organization provides.
Job Duty 4 - Interprets and applies library policies and procedures regarding user accounts and the circulation and access of materials both owned and shared.
Job Duty 5 - Provides access to Reserves, Reference, and Gadgets collections.
Job Duty 6 - Maintains accurate user account records while applying patron confidentiality principles.
Job Duty 7 - Assist library users in reference searches, locating and requesting materials, and providing general information regarding library resources.
Job Duty 8 - Provide basic technical support to users needing assistance with computers and peripherals in various library spaces including troubleshooting problems encountered, training in use of selected software and hardware, obtaining wireless access, and escalating issues through appropriate channels.
Job Duty 9 - Perform other related duties as assigned.

Educational Requirements
Technical Diploma, Associate's degree, or two years college work or equivalent combination of education and experience Five to seven years of job related experience

Required Experience
Two to four years job related experience

Additional Preferred Qualifications
Alma Administration Certification

Preferred Educational Qualifications
Bachelor's Degree

Preferred Experience
Three years job related experience

SKILLS
Specialized skills required: This job requires -knowledge of library principles, practices, and terminology; ability to search library bibliographic databases and effectively analyze and interpret findings; intermediate knowledge of office related computer applications; ability to work both independently and in a team environment; employ exceptional customer service standards; ability to communicate with diverse communities with courtesy and professionalism; and the capability to independently learn new technologies and their applications in libraries.

Specialized skills preferred: Working knowledge of library interfaces and software; experience using Alma/Primo; familiarity with fulfillment workflows, policies and procedures; ability to learn new software applications and utilize technology devices; and library experience working in access services.

Additional Information: Georgia Tech Library is open 24 hours a day/7 days a week. Requires working a schedule that may
include nights/weekends and holidays.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Job Salary: $24.00/hour

Hours: Sunday - Thursday 3pm - 12am

Job Grade: A7

Location: Atlanta, GA

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

Under general and/or immediate supervision, performs a variety of duties involved in answering 9-1-1 emergency and non-emergency calls; analyze, prioritize, and enter calls for service via a Computer Aided Dispatch (CAD) system; dispatch emergency personnel via multi-frequency radio system, telephone, or other communications equipment; record and monitor activities of field and communications personnel; receive incoming calls for police and emergency assistance and dispatch necessary units; perform a variety of general support duties related to dispatch activities; and related work as assigned on an assigned shift for the Police Department.Under general and/or immediate supervision, performs a variety of duties involved in receiving incoming calls for police and emergency assistance and dispatching necessary units; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications.
POSITION SNAPSHOT: The Fontana Police Dispatcher is a non-uniformed position. A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment while answering calls from the public and communicating with department personnel in the field via phone, computer, or radio. This communication includes but is not limited to: call taking, working secondary and primary radio channels, collecting and/or passing information to partner jurisdictions, and accurate data-entry. The goal of a Dispatcher is to serve the community through respectful, empathetic communication with a focus on problem solving and maintaining professionalism. LATERAL POLICE DISPATCHER must have completed a probationary period as a police dispatcher in a law enforcement agency. PRE-SERVICE POLICE DISPATCHER must have completed the California POST mandated dispatcher course upon hire.
Distinguishing Characteristics:Police Dispatcher I - This is the entry level class in the Police Dispatcher series. Incumbents learn and perform a variety of duties involved in receiving, prioritizing, and transmitting emergency and non-emergency calls for service and dispatching the appropriate personnel in response to those calls. This class is distinguished from the Police Dispatcher II by the performance of the more routine tasks.
Police Dispatcher II - This is the journey level class in the Police Dispatcher series. Employees within this class are distinguished from the Police Dispatcher I level by the performance of the full range of duties as assigned. Employees are fully aware of the operating procedures and policies of the work unit. Positions in this class are normally filled from advancement from the I level, or when filled from the outside, require prior work experience and P.O.S.T certification. May participate in the training and evaluation of new communications staff.

Essential Functions

The incumbent must have the ability to:

• Receive emergency and non-emergency calls, complaints, and inquiries from the public. Evaluate and analyze information to determine jurisdiction, necessity, and response needed.
• Determine the nature and location of emergency and non-emergency calls for service, including 9-1-1 calls, and prioritize response.
• Dispatch emergency and non-emergency units as necessary and in accordance with established procedures. Use appropriate terminology and radio codes relaying to police personnel in the field via radio and mobile data computer terminals.
• Listen and comprehend radio transmissions from emergency personnel in the field; acknowledge, document, and comply with requests for action or information.
• Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
• Maintain contact with all units on assignment; maintain status and location of police field units, checking periodically to verify location, activity, and status, supplying back-up personnel and taking other appropriate steps to provide for the safety of field personnel.
• Organize and coordinate activities of field units.
• Place telephone calls to other safety agencies, City departments, City emergency crews, tow companies, ambulance services, coroner, telephone and utility companies, and others to relay information or request services, maintaining detailed record of the time and nature of each call.
• Operate CAD equipment, enhanced 9-1-1 telephone system equipment, multi-frequency radio equipment, Telecommunications Device for the Deaf (TDD), and other relative office equipment and systems.
• Perform a variety of record keeping, filing, indexing, and other general clerical work.
• Monitor radio channels for service requests from other jurisdictions and emergency radio traffic that may affect the City's operations.
• Monitor security cameras and license plate readers to provide real-time information to field units.
• Attend patrol briefings as assigned.
• Testify in court as needed.
• Enter, update, and retrieve information on wanted persons, stolen property, vehicle registration, stolen property/vehicles, and other information from computer and teletype networks including but not limited to California Law Enforcement Teletype System (CLETS), Department of Justice (DOJ), National Law Enforcement Teletype System (NLETS)/National Crime Information Center (NCIC), etc.
• Learn departmental policies and procedures for service requests.
• Read maps, memorize streets and major hundred blocks and reasonably apply this knowledge to service requests, field unit beat assignments, and coordination of response.
• Learn police codes, practices, and methods.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Effectively and courteously deal with the public, including irate, upset, and difficult callers during hectic, tense, and dangerous situations.
• Work various shifts as assigned, including nights, weekends, and holidays.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective cooperative working relationships with those contacted in the course of work.
• Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner.
• Maintain prompt and regular attendance.
• Perform all duties with the context of the City/Department's Mission Statement and Organizational Values.
• May perform occasional matron duties as assigned.
• Provide on-the-job training and technical guidance to new employees in the Dispatch Unit.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.
• Other duties as assigned.
• This position is always evolving. Therefore, employer reserves the right to modify this job description as necessary.

LATERAL POLICE DISPATCHER (Must have completed a probationary period as a police dispatcher in a law enforcement agency)
PRE-SERVICE POLICE DISPATCHER (Completion of the California POST-mandated dispatcher course upon hire)

A combination of experience and training that would provide the required knowledge and abilities is qualifying. The incumbent must have knowledge of:
Police Dispatcher I

• Modern office equipment including computers and applicable software.
• Modern office procedures, practices, and equipment.
• Correct English usage, spelling, punctuation, and grammar.
• Methods and techniques for record keeping.

• Standard operating procedures of police dispatching.
• Applicable Federal, State, and local laws, codes, and regulations.
• Police-related computer and teletype networks.
• Operational characteristics of standard office and dispatch equipment.
• Occupational hazards and standard safety practices.

In addition, advancement from a Police Dispatcher I to a II requires incumbent to demonstrate competence in all phases/duties/responsibilities of the position and have recommendation of a Communications Supervisor.

A typing speed of 40 wpm is required (a typing test may be administered at a later date as part of the recruitment process).

Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.

If you were referred to this position by a current Fontana Police Department employee, please use the link below to download the Applicant Referral Form. This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Submit completed forms to or to the Human Resources Office. Forms received after the position closes will not be accepted.
Click to download the Applicant Referral Form.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.

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• High School graduate or equivalent
  
  
• Some college
  
  
• Trade School Graduate or Apprenticeship
  
  
• Associate's Degree
  
  
• Bachelor's Degree
  
  
• Master's Degree
  
  
• Doctorate
  
  
• None of the Above
  
  

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Required Question