Terraform Github Actions Jobs in Usa

Job Title: Support Engineer

Location: Seattle, WA / Bothell, WA (On-site)

Job Type: Full-time

About Us:

Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.

Role Summary:

We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.

Key Responsibilities:

• Own customer support issues end to end and ensure timely, accurate resolutions
• Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
• Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
• Serve as the escalation point for Jira Service queues and guide triage and prioritization
• Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
• Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
• Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
• Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
• Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
• Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
• Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
• Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
• Mentor junior support engineers and help develop team best practices
• Participate in incident response efforts for issues affecting multiple customers or systems

Required Qualifications:

• 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
• Proven experience supporting healthcare customers or healthcare data workflows
• Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
• Proficiency with Jira Service Management for issue triage and workflows analysis
• Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
• Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
• Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
• Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
• Strong documentation skills maintaining shared knowledge bases or support playbooks
• Comfort handling workloads involving sensitive healthcare information and security-related tasks

Preferred Qualifications:

• Scripting or automation experience in Python, Bash, or PowerShell
• Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
• Experience supporting customers during EHR integrations or workflow onboarding
• Experience with remote support tools such as TeamViewer or AnyDesk
• Experience building documentation or diagrams in Confluence and Lucidchart
• Exposure to security monitoring tools or vulnerability management processes
• Prior mentorship or leadership experience in a support environment

What We Offer:

• A competitive salary and stock options grant
• Holiday schedule according to your country of residence and PTO
• An innovative and high-paced work environment with a flat management hierarchy
• Opportunities for professional growth and advancement in a rapidly scaling company

How to Apply:

Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!

Join us in transforming healthcare through innovative technology!

Description

The Global Cloud Engineering Leader will be responsible for the overall technical direction for Cloud hosting and automation tools for the company. This role will lead onshore and offshore cloud build and automation resources who are responsible for having a deep understanding of our business strategy, and the creation of a technical capability that enables and accelerates business goals through rapid deployment and scalability of new features and functionalities.

• Lead team’s Cloud Engineering and DevOps implementations and practices as it relates to Azure Cloud Environments and support, application deployments, site reliability and disaster recovery

• Understanding the responsibility, requirements, and efforts to ensure appropriate and required Cyber methodologies in how work is performed and compliance for all areas of responsibility

• Driving Cyber and Compliance as a culture as well as a functional requirement

• Translate design decisions, architecture designs to code for continuous deployment and repeatability

• Establish enterprise-wide cloud standards and associated documentation (naming, tagging, build etc..)

• Establish Site Reliability Engineering (SRE) culture and principles to track and measure health, uptime, availability and performance

• Oversite of daily run work, and overall reduction of technical debt

• Responsible for redundancy and resiliency of all cloud environments globally

• Ensures Engineering team leverages the latest DevOps and Cloud automation tools such as ARM Templates, PowerShell, Terraform, Python and Azure DevOps

• Strong dedication to high quality and standards for your team’s execution

• Not afraid to jump in with the team to help resolve problems and remove blockers in a timely manner.

• Collaborate with other teams on automation strategy and best practices

• Create and document low-level designs, as built and standards

• Collaborate with Solution architecture, Platform engineering, Cyber and Product teams for delivering requirements as defined

• Work within a project management/agile scrum teams in a leading role as part of a wider team

• Utilizes Agile and DevOps Processes and Principles, Crafts CI/CD pipelines; converting builds to use native Azure build pipelines

• Work with the release management team and engineering teams to enhance skills and practices

• Design and maintain automation processes and ensure that all things that should be automated, are automated responsibly with Security, Governance and compliance validations.

• Work with Leadership to develop effective IT solutions based on business needs, issues and drivers.

• Assist with IT strategies to achieve productivity, stability and resilience.

• Prioritize, plan, scope and manage IT projects.

• Approve/initiate change requests, project proposals and maintain architecture and process documentation

• Ensure team adheres to disaster recovery and compliance testing schedules through the year

• Assist in preparing project budgets and schedules.

• Assist in business reengineering efforts and recommend new technologies to meet business demands.

• Monitor project execution to ensure on-time delivery.

Skills

Strategy, automation, Cloud, azure automation, azure

Top Skills Details

Strategy,automation,Cloud,azure automation,azure

Additional Skills & Qualifications

Person specification

• Team management skills – ability to drive cross-functional teams to project goals and timelines

• Communication skills – help align stakeholders, define dependencies and plan efficiently and communicate release schedules, progress, blockers

• Mentorship – Ability to guide, train and coach resources involved in the release and deployment lifecycle.

• Data skills - use data to get insights, inform decisions and reach business KPIs and product metrics important to the business

• Technical skills – Extensive in Cloud Engineering and the Microsoft Well Architected Framework and Cloud Adoption Framework with very specific understanding of landing zones and foundational buildout, Automation, Architecture, and Development

• Azure DevOps Tool administration and configuration

• Certification – Scrum Product Owner/Product Manager certificates preferred

• Product skills – 10 yrs Mix of Cloud/Dev and Leadership Experience

Tooling

• Azure Cloud

• Azure DevOps

• WIZ Security Scanning

• SonarQube

• Terraform

• Ansible

• GIT

• Log Analytics

• Netskope

Experience – Essential

• Strong communication skills

• Ability to quickly pivot as needed and lead a team through multiple projects and competing priorities

• Proven track record in on time/on spec project delivery

• Strong relationship skills and cultural awareness, the ability to work well with people from different disciplines and cultures.

• Ability to be agile, respond positively to change and contribute with an innovative and global mindset.

Experience – Desirable

• 10+ years Cloud Engineering/App Development/Leadership experience

Experience Level

Expert Level

This is a Contract position based out of Chicago, IL.

The pay range for this position is $80.00 - $100.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Mar 19, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Hands-On Product Manager — AI-Native Recruiting Platform (HireHQ)

Build the AI operating system for recruiting.

HireHQ is building the next generation AI-native recruiting platform — one that eliminates manual recruiter workflows and replaces them with intelligent automation, AI copilots, and decision intelligence.

Traditional ATS platforms were built for record keeping.

HireHQ is building a recruiting operating system that helps companies find, evaluate, and hire the best talent faster.

We are looking for a highly hands-on Product Manager who can help design and ship this future.

This is not a traditional PM role. You won’t just write tickets and manage roadmaps.

You will:

• Prototype product ideas yourself
• Use AI tools to rapidly build concepts
• Work directly with engineers
• Drive automation across recruiting workflows
• Ship AI-native features quickly

If you like building products at the intersection of AI, automation, and recruiting, you’ll thrive here.

What You'll Work On

You’ll help build core capabilities of the HireHQ recruiting platform, including:

AI Candidate Discovery

• AI-powered candidate search
• Intelligent candidate matching
• Automated candidate enrichment
• Talent graph and candidate insights

AI Screening & Evaluation

• Resume and profile understanding
• AI candidate scoring and ranking
• Interview intelligence and summarization
• Automated screening workflows

Recruiter Copilots

• AI recruiter assistants
• Automated outreach generation
• Pipeline prioritization
• Smart next-action recommendations

Candidate Experience

• AI-powered communication
• Automated follow-ups
• Interview scheduling automation
• Candidate journey insights

Recruiting Automation

• Workflow orchestration across the hiring pipeline
• Intelligent routing and task automation
• AI-driven pipeline management
• Recruiter productivity tools

Our goal is simple:

Reduce manual recruiting work by 80% while improving hiring outcomes.

What You'll Actually Do

You will operate like a product builder.

Ship Products

• Own product areas end-to-end
• Work directly with engineers to design solutions
• Move from idea → prototype → shipped feature quickly

Prototype With AI

You’ll actively use tools like:

• Cursor
• GitHub Copilot
• Claude
• ChatGPT
• Figma

to rapidly create:

• product mockups
• workflows
• prototypes
• PRDs
• user stories
• experimentation plans

We expect PMs to use AI as a force multiplier, not just write docs.

Design AI-Native Workflows

You'll help design product systems that use:

• LLMs
• semantic search
• embeddings
• candidate matching
• summarization
• automation engines

to eliminate manual recruiting work.

Drive Automation

You will constantly ask:

"Why is a human doing this?"

Then build systems that automate it.

Work Extremely Closely With Engineering

You will collaborate daily with engineers to:

• shape product architecture
• refine technical tradeoffs
• ship features quickly
• iterate with real customer feedback

What We're Looking For

Experience

• 5+ years in product management
• Experience building recruiting or HR tech products

Examples include:

• Applicant Tracking Systems (ATS)
• Recruiting CRM platforms
• Candidate engagement tools
• Talent sourcing platforms
• Interview platforms
• Talent intelligence platforms

You deeply understand how recruiting actually works.

AI Product Thinking

You’ve helped build or design AI-enabled product capabilities, such as:

• candidate matching
• screening automation
• workflow automation
• recommendation systems
• AI copilots
• search and ranking systems

Builder Mindset

You like creating things, not just planning them.

You are comfortable:

• prototyping ideas
• creating workflows
• building product concepts independently
• using AI tools to accelerate execution

Comfort With Ambiguity

This is a startup environment.

You should enjoy:

• fast iteration
• unclear problems
• ownership
• shipping quickly

Strong Candidates Often

• Previously worked at HR tech or recruiting tech companies
• Have built ATS or recruiting workflow products
• Use AI tools daily for product development
• Think about automation and workflow intelligence
• Care deeply about shipping useful products quickly

What Success Looks Like

Within your first 3 months:

• Recruiters using HireHQ spend dramatically less time on manual tasks
• AI features automate key recruiting workflows
• Customers rely on AI insights to prioritize candidates
• Recruiters move from administrative work → strategic hiring

Why This Role Is Different

Most recruiting software was designed 15–20 years ago.

HireHQ is rebuilding recruiting software from the ground up using:

• AI agents
• workflow automation
• intelligent candidate matching
• recruiter copilots

This role is an opportunity to help build the AI operating system for hiring.

• 
  
• Architecture & Implementation
  
• Define target?state architecture for Microsoft Purview across Azure, AWS, M365, on prem, and third party platforms.
  
• Develop and drive the implementation roadmap across U.S. Businesses, PGIM, Corporate Technology, and international units.
  
• Establish Purview reference architecture, integration patterns, and guardrails.
  
• Domain Based Governance
  
• Design collections, hierarchies, and RBAC aligned to domain structures and legal entity boundaries.
  
• Enable domain owned stewardship while enforcing enterprise taxonomies and governance standards.
  
• Platform Configuration
  
• Configure Data Map, Catalog, Scans, Classifications, Sensitivity Labels, and Lineage.
  
• Optimize scan strategy (frequency, cost, performance) and extend classifiers and metadata models.
  
• Security & Compliance
  
• Integrate Purview with M365 Information Protection, Entra ID, and security baselines.
  
• Support PII/PCI/PHI detection, access governance, and regulatory compliance (SOX, GLBA, NYDFS, GDPR).
  
• Engineering & Integration
  
• Integrate with Synapse, Fabric, Databricks (including Unity Catalog), Snowflake, SQL Server, AWS sources, and SAP/Oracle.
  
• Implement IaC (Bicep/Terraform), CI/CD for Purview artifacts, and automation via APIs.
  
• Adoption & Stakeholder Management
  
• Deliver training, onboarding playbooks, and steward enablement.
  
• Lead workshops for new data domains and products.
  
• Provide executive level reporting on progress, risks, and KPIs.
  

• 
  
• 10+ years in data architecture/governance; 2+ years hands on Purview experience at enterprise scale.
  
• Strong expertise in metadata management, lineage, classification, scan optimization, glossary management and domain based operating models.
  
• Solid Azure ecosystem knowledge (Storage, Key Vault, Synapse, Fabric, Databricks), M365 Information Protection, and Entra ID.
  
• Experience with IaC (Bicep/Terraform), APIs/Atlas, and scripting (PowerShell/Python).
  
• Financial services or regulated industry exposure.
  
• Excellent communication, stakeholder leadership, and cross domain facilitation skills.
  

UCF IT:

UCF IT is the central information technology organization at the University of Central Florida, providing technology services and support to faculty, staff, and students. With a focus on innovation, security, and excellence in service delivery. UCF IT supports the university's mission of teaching, learning, research, and community engagement. For more information about UCF IT, visit .

The Opportunity:

UCF Information Technology (UCF IT) is seeking a Cloud Computing Engineer I to join the Infrastructure team and apply technical expertise to maintain UCF's cloud computing environment. The Cloud Computing Engineer I will support cloud infrastructure across AWS, Azure, VMware, and Google Cloud, with a focus on software-defined networking and zero-trust architectures.

The Cloud Computing Engineer I will follow documentation and best practices, consult with internal customers on new projects and implementations, and collaborate with multiple teams and departments during new Azure cloud initiatives.

Responsibilities:

• 
  

• Respond to service requests and incidents related to Azure cloud infrastructure. Fulfill routine infrastructure requests including virtual machine provisioning, storage allocation, and network configurations. Troubleshoot basic issues and escalate complex problems to senior engineers as appropriate.

  
  

• Perform routine infrastructure builds and deployments in Azure, including virtual machines, virtual networks, storage accounts, and other cloud resources. Follow established templates, runbooks, and best practices to ensure consistent and secure deployments across environments.

  
  

• Monitor cloud infrastructure performance, availability, and cost metrics using Azure Monitor, Log Analytics, and related tools. Build and maintain dashboards to visualize key performance indicators. Alert appropriate teams when thresholds are exceeded or anomalies are detected.

  
  

• Use and help maintain script repositories for common Azure functions using PowerShell, Terraform, and other Infrastructure as Code tools. Execute automation scripts for routine tasks, contribute to script improvements, and document procedures for team use.

  
  

• Adhere to UCF Infrastructure ITIL processes, such as request and change management procedures, ensuring all planned changes are properly reviewed, documented, and communicated. Coordinate with stakeholders to minimize disruption and ensure smooth implementation of changes.

  
  

• Maintain accurate and up-to-date documentation of cloud configurations, procedures, standards, and operational guidelines. Contribute to internal knowledge-sharing initiatives by creating and updating technical documentation in the team wiki and knowledge base.

  
  

• Assist with cloud security and compliance tasks, including reviewing access permissions, supporting audit requests, and helping to remediate findings from security assessments. Follow established security policies and best practices for Azure environments.

  
  

Minimum Qualifications:

Bachelor's degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree oran equivalent combination of education and experiencepursuant toFla. Stat. 112.219(6).

Preferred Qualifications:

• 
  

• Experience supporting Azure cloud infrastructure, including virtual machines, storage, and virtual networks.

  
  

• Proficiency using Azure Monitor, Log Analytics, and dashboard creation for performance and cost monitoring.

  
  

• Ability to troubleshoot Azure infrastructure issues and escalate appropriately within a support tier model.

  
  

• Familiarity with ITIL processes, especially request, incident, and change management.

  
  

• Ability to follow established runbooks, templates, and deployment standards to ensure consistent, secure cloud builds.

  
  

• Hands-on experience with PowerShell, Terraform, or other Infrastructure as Code (IaC) tools for automation and script maintenance.

  
  

The most successful candidates may possess the following qualities:

• 
  

• Strong documentation skills, including maintaining configuration records, technical procedures, and knowledge base articles.

  
  

• Understanding of cloud security principles, access management, and compliance requirements within Azure environments.

  
  

Special Instructions to the Applicants:

The anticipated salary range for this position is $56,030 to $60,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation,you'llplay an integral role at one of the most impactful universities in the country.You'llbe met with opportunities to connect and collaborate with talented faculty, staff, and students across 12colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow,you'llwork alongside talented colleagues on complex projects that will challenge you and help you gain new skills,andyou'llhave countless rewarding experiences that go well beyond a paycheck.

Working at UCF has itsperks!UCF offers:

• Benefitpackages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Educationassistance

• And more...For more benefits information, view theUCF Employee Benefits Guide.

Dive intoourTotal Rewards Calculatorto discover the diverseselectionavailable to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

• 
  
• C2 Eligibility is Required
  
• Credit check is required
  
• overtime, travel, on call, weekends, off hours As needed
  
• Work Hours - 8am - 5 pm
  

• 
  
• A typical day for a zVM administrator usually starts with checking system health-reviewing logs, monitoring alerts, and ensuring servers and critical services are running smoothly.
  
• By the end of the day, a zVM admin ensures systems are stable, secure, and ready for whatever workloads come next.
  
• Performs operational support for zVM environment: Work tickets, perform upgrades, participate in disaster recovery exercises.
  

• 
  
• Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery support for systems software.
  
• 40% Research and analyze systems software problems and implement workable solutions or escalate as appropriate.
  
• 40% Install, test, and maintain systems software including installing updates, upgrades, and patches, initiating tests of system programs and observing results to detect errors or work stoppage, and modifying code to correct errors.
  
• 10% Assist in internal and external audits being performed across multiple lines of business for multiple platforms.
  
• 5% Participate in planning and execution of disaster recovery procedures.
  
• 5% Cross train in all areas of systems programming in order to efficiently perform on-call rotation.
  
  

• 
  
• 2-3 people specific to zVM but part of a larger 14 person team.
  

• 
  
• Strong analytical and logical thinking skills.
  
• Comprehension of advanced data storage techniques, basic database philosophy, database management, and advanced programming techniques.
  
• Understand the requirements for maintaining production systems and the effect of systems changes.
  
• Solid understanding of currently utilized programming productivity tools and their use.
  
• Solid understanding of quality assurance and implementation strategies of systems software.
  
• Able to acquire knowledge of programming languages and tools used in the department.
  
• Able to analyze software specifications for completeness and compatibility with operation systems.
  

• 
  
• Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
  

• 
  
• 4 Years IT experience including varied programming experience.
  

• 
  
• zVM, RACF, Operations Manager, IBM Backup and Restore Manager, IBM Tape Manager
  

• 
  
• ServiceNow, REXX Coding, Linux skills, Jenkins, GitHub.
  

• 
  
• Written and oral communication to communicate with customers as well as clearly articulate work with peers and management, customer service, initiative to address things before someone else has to tell you.
  

*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*

Summary

As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.

This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.

You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.

Responsibilities include but are not limited to:

AI Solution Development & Deployment

• Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.

• Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).

Operational Model Support & Optimization

• Monitor model performance, data drift, and operational KPIs.

• Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.

• Establish measurement frameworks to quantify operational impact of deployed solutions.

Data Engineering & Analytical Execution

• Transform structured, semi-structured, and unstructured data into actionable features and insights.

• Perform exploratory analysis and visualization to identify operational improvement opportunities.

• Collaborate with engineering teams to productionize data solutions.

Stakeholder Engagement & Explainability

• Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.

• Communicate complex AI methodologies and results clearly to technical and non-technical audiences.

• Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.

Required Qualifications

• Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.

• Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.

• Experience building operationalized data science solutions (not just prototypes).

• Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.

• Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.

• Strong ethical judgment with a commitment to responsible and unbiased AI development.

Preferred Qualifications

• 2+ years of hands-on experience in data science, applied AI, or machine learning.

• Experience supporting AI solutions in operational or production environments.

• Familiarity with MLOps practices, model governance frameworks, and automation tooling.

• Experience working in regulated industries (financial services preferred).

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title is Infrastructure Dir."

Mission

"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."

Positioning

The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.

This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.

• Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.

• Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.

• Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.

Scope of Accountability

Resilience Engineering & Cloud Reliability

• Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.

• Own resilience automation, chaos testing, and IaC-based recovery validation.

• Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.

Quality Engineering & Continuous Testing

• Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.

• Drive automation-first testing (functional, non-functional, performance, resilience).

• Embed observability-driven quality validation and contract testing across services.

Performance, Capacity & Efficiency Engineering

• Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).

• Partner with Platform & Infrastructure teams to tune performance across application and platform layers.

• Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.

Cross-Domain Architecture Collaboration

• Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.

• Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.

• Engage Data Architects for data resilience, replication, and pipeline reliability.

• Work with Business Architects to align technical reliability goals with critical business outcomes.

Leadership & Talent Development

• Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.

• Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.

• Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.

Core Technical Competencies

• AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.

• Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.

• Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.

• Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.

• Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.

• Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.

• Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.

• FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.

Leadership Competencies

• Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.

• Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.

• Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.

• Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.

• Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.

Qualifications & Experience

• 12+ years in cloud engineering, reliability, or platform leadership roles.

• 5+ years leading Sr. Managers/Managers in technical domains.

• Proven expertise across AWS, with working knowledge of Azure and GCP.

• Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.

• Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.

• Certifications:

  • Required: AWS Certified Solutions Architect - Professional

  • Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect

Success Metrics

• 99.9% availability maintained for Tier-1 workloads.

• 100% coverage of DR automation for Tier-1 services.

• 25% annual increase in automated quality/test coverage.

• 15% annual improvement in resource efficiency and cost performance.

• Documented resilience participation across all enterprise architecture blueprints.

• Positive "technical peer readiness" and succession rating from Head of REO.

Summary Value Proposition

This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.

It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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