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WRP Facilities Assistant
Location:
Job ID: 85090
JOB POSTING
NO VISA SPONSORSHIP AVAILABLE FOR THIS POSITION.
Applicants must have current work authorization when accepting a Baskin Engineering or affiliate staff position. We are unable to sponsor or take over sponsorship of an employment Visa for staff.
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our website.
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INITIAL REVIEW DATE (IRD)
UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.
The IRD for this job is:
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
Originally founded in 1997, the Baskin School of Engineering is the first professional school at UC Santa Cruz. Over the past 20 years, Baskin Engineering has become a unique 21st-century school of engineering and technology, characterized by evolutionary growth fueled by ongoing research opportunities that open new areas of intellectual inquiry. Baskin Engineering has grown to include six academic departments, a variety of research centers and institutes, and has ambitious plans for further programmatic growth. The focus of Baskin Engineering educational programming is to instill strong basic knowledge for sound practice in science and ethical engineering for the well-being of society, and its diverse curricula facilitate creative thinking and prepare students for productive and rewarding careers. Baskin Engineering is focused on building collaborative connections and expanding instruction and research activities for faculty and students at UC Santa Cruz, both at its Santa Cruz campus and at its campus in Silicon Valley, the international center of technological innovation.
Baskin Engineering champions new ideas and upholds the UCSC Principles of Community.
Located at 2300 Delaware Avenue, the 18-acre Westside Research Park (WRP) comprises two primary buildings totaling 105,000 assignable square feet. This multi-disciplinary research facility houses faculty, staff, and graduate students from the Baskin Engineering Electrical & Computer Engineering Department, the Genomics Institute, the Physical & Biological Sciences Materials Sciences Program, and the Arts Center for Force Majeure.
JOB SUMMARY
The WRP Facilities Assistant is one of a three-person team dedicated to the Westside Research Park (WRP) and a member of the Baskin School of Engineering (BSOE) Facilities group reporting to the Director of Facilities. Under the general supervision of the WRP Facility Manager, the incumbent provides building operational support and is responsible for front-line support, including discovering, assessing, investigating, and resolving building plant issues.
The WRP Facilities Assistant interfaces and collaborates with facilities personnel from Physical Planning, Development, and Operations, and academic divisions with occupants in the WRP, including Physical and Biological Sciences, the Baskin School of Engineering, and the Arts Division. The incumbent also assists with special events, augments general facilities services needed, and travels to the main UCSC campus as necessary.
APPOINTMENT INFORMATION
Budgeted Salary: $36.11 - $38.33/hour. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
- Full-time, Fixed
- Percentage of Time: 100%, 40 Hours per Week
- Days of the Week: Mon-Fri (primarily)
- Shift Includes: Day; Possibly Evenings and Weekends
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: CX Union
Job Code Classification: 004482 (FAC MGT SPEC 2 CX)
Travel: Never or Rarely
JOB DUTIES
80% - Facility Support
- Provides first-level support to trouble tickets and initial reports of building maintenance issues, taking trouble calls, inputting work requests into the BSOE work order system (RT), providing initial investigation of the problem, solving, and forwarding to the Physical Plant work order desk with information for resolution as required.
- Interfaces with Physical Plant technicians and contractors to provide guidance and escort if necessary.
- Closes off areas for safety or to prevent further issues as necessary.
- Supports minor maintenance tasks not covered by regular custodial staff.
- Facilitates equipment deliveries and moves, including moving heavy equipment such as refrigerators, freezers, and optics tables.
- Maintains the functionality and appearance of furniture as needed.
- Assists with building-related issues stemming from minor laboratory modifications and renovations, raising repair requests to appropriate vendors, other campus units, or other responsible parties.
- Monitors and reviews stock of building supplies, including paper towels, cleaning agents, secondary containers, hazwaste and medical waste bags, sharps containers, and other supplies, and advises of necessary purchases.
- Maintains organized facilities office and facilities shop spaces.
- Responds to normal hours lockout calls and assists with entry and access.
- Serves as Backup Building Coordinator for emergency/disaster preparedness at assigned venues, providing backup communication liaison between service agencies and building occupants, assisting in the preparation of building response plans, and coordinating education of building occupants.
- Provides secondary backup for the Building Access Administrator.
- Issues physical keys and card /code access per established procedures.
- Assists WRP Facility Manager with backup coverage for after-hours support, which may require overtime, a modified schedule, on-call status, or callback.
10% - Safety and Hazardous Materials, Hazardous Waste Monitoring and Review Documentation
- Conducts regular and periodic inspection rounds for safety, hazmat, hazwaste, and medical/biological waste compliance.
- Inspects areas for security, fire, and accident prevention hazards and advises appropriate campus units or occupants to take corrective action.
- Takes immediate and appropriate action as required to ensure personnel and property safety and coordinates long-term/permanent corrective actions to be performed by appropriate campus units.
- Monitors biological/medical waste storage area to ensure compliance with rules and regulations, including documentation of waste pickups, weekly inspections conducted, and service received by outside vendors or campus units.
- Attends and maintains safety training.
- Adheres to work protocols and safety requirements.
- Ensures personal protection equipment for self and student workers is adequate, worn, and used.
- Follows and recommends best practices for safe use of equipment and ladders.
- Ensures protocols for entering hazardous and biosafety labs are followed by self and student staff.
10% - Event Support and Other Duties
- Provides logistics and space preparation support for WRP special events, providing occasional weekend and evening support as necessary.
- Trains student workers and oversees their daily work assignments.
REQUIRED QUALIFICATIONS
- Bachelor's degree in related area and / or equivalent experience / training.
- Working knowledge of facility maintenance practices and procedures.
- Working knowledge of safety / emergency preparedness practices and procedures.
- Problem-solving skills.
- Proficiency with web browsers, MS Excel and Word, and Google email, tools, and calendar.
- Ability to learn and operate UCSC computer programs.
- Demonstrated ability to independently learn and absorb new technical and procedural information from a wide variety of sources, including self-guided internet searches.
- Ability to learn, use, and adhere to computer-based workflow ticketing systems and internal work controls.
- Excellent organizational skills to work on multiple projects with competing deadlines, to establish goals and workload priorities to meet project deadlines and within budget and time constraints.
- Strong attention to detail.
- Ability to work as part of a team.
- Ability to work independently.
- Interpersonal skills sufficient to establish cooperative and productive working relationships with a diverse customer base from different cultures and socioeconomic backgrounds.
- Active listening and verbal communication skills.
- Written communication skills sufficient to prepare necessary correspondence, reports, policies and procedures, and training documents.
- Filing and record-keeping skills.
PREFERRED QUALIFICATIONS
- Knowledge of carpentry.
- Familiarity with electronic access system oversight and maintenance.
SPECIAL CONDITIONS OF EMPLOYMENT
- Selected candidate will be required to pass a pre-employment criminal history background check.
- Selected candidate must pass the employment misconduct disclosure process.
- Must possess a valid license to drive in the state of California and participate in the Department of Motor Vehicles (DMV) pull notice program.
- Ability to work long periods of time at a computer with or without accommodation.
- The selected candidate will be required to work all scheduled hours on-site.
- Ability to occasionally work overtime with little or no advance notice.
- Ability to work on-call.
- Ability to respond to emergencies after hours as necessary.
- Ability to work overtime including evenings, nights, weekends and holidays to meet operational needs, and work an alternate work schedule shift as required.
- Ability to travel to multiple work locations on and off campus.
- Ability to maintain appearance and conduct suitable for working in a professional setting.
- Selected candidate must be able to stoop, bend, twist, reach, climb stairways and climb various types of ladders, including ships type ladders with or without accommodation.
- Selected candidate may need to access building roof with appropriate safety equipment and training.
- Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
- The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
- Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
MISCONDUCT DISCLOSURE REQUIREMENT
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
- "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- Abusive Conduct in the Workplace
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: annual-security-reports/.This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling .
EEO/AA
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy.
It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
?Page=HRS_APP_JBPST_FL&JobOpeningId=85090&PostingSeq=1&SiteId=11&languageCd=ENG&FOCUS=Applicant
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; . A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call . Hearing impaired are encouraged to use the California Relay Service at . UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.
How You Will Make An Impact (Job Summary)
SPX is a diverse team of unique individuals who all make an impact. As the EHS Manager, you will provide Safety leadership and strategy in continuous improvement efforts. In this role, you will actively participate as a member of the plant leadership team, working proactively towards improving the safety culture of the site.
The EHS Manager is responsible for ensuring compliance with all laws and regulations related to health and safety, implementing safety protocols and communications, supporting a strong continuous improvement environment, and providing proactive guidance and direction to ensure safe operations. The successful EHS Manager has a strong understanding of environmental health and safety practices, excellent communication skills, and the ability to influence others and work collaboratively across departments.
What You Can Expect In This Role (Job Responsibilities)
While each day brings new opportunities at SPX, your core responsibilities will be:
- Compliance with Health & Safety Regulations
- Monitor and ensure compliance with all applicable laws, regulations, and standards related to environmental health and safety within the facility
- Manage federal, state, and local outside agencies for routine safety inspections, including compliance with OSHA regulations.
- Lead local safety and environmental programs and provide direction for facility
- Stay up to date on federal, state, and local regulations related to environmental health and safety and advise management on emerging trends and changes in regulations, assisting in the implementation of necessary measures to maintain compliance
- Develop and oversee incident response plans and procedures
- Investigate accidents, near misses, and other safety incidents to identify root causes and develop corrective actions to prevent reoccurrence
- Ensure proper onsite management and offsite disposal of solid, universal, and hazardous wastes to protect water quality and comply with applicable regulations
- Conduct daily activities including incident review, risk assessment, action item tracking, reporting, 5S/CI events, and project tracking
- Working with Business Unit Safety Manager, implement enterprise-wide and business unit safety activities
- Risk Assessment
- Manage local Safety and Environmental programs and provide direction for corrections and improvements as needed
- Conduct regular inspections and audits for the facility to assess compliance with safety regulations and internal policies; provide recommendations and guidance for corrective actions as needed
- Develop and implement safety protocols, policies, and procedures to mitigate risks and hazards in the workplace
- Collaborate with management to develop and maintain emergency response plans. Conduct drills and exercises to assess the effectiveness of emergency protocols and ensure employees are prepared
- Investigates and reviews safety related incidents and reports, including reports for insurance carriers
- Drive closure of recommendations to reduce identified risks
- Communication and Documentation
- Establish and implement facility and organizational safety communications to ensure employees are aware of potential hazards and safety initiatives
- Develop, deliver, and track environmental and safety training, including hazardous material handling, new employee orientation, emergency response, lockout/tagout, and personal protective equipment (PPE) usage to increase awareness and understanding of safety practices
- Maintain exact records and documentation related to safety programs, incidents, inspections, and training activities
- Develop, manage, and check monthly metrics and audits for EHS
- Prepare reports and presentations on safety performance, trends, and recommendations for management
- Regularly communicate with leadership on projects, ongoing issues, and opportunities
- Continuous Improvement
- Continuously evaluate manufacturing processes, equipment, and machinery to identify potential safety hazards
- Collaborate with cross-functional teams to recommend and implement improvements to processes, design, procedures, and operating equipment to enhance workplace safety
- Champion initiatives that identify and communicate facility risk exposure and prioritize risk reduction needs
- Champion and participate in safety and employee engagement initiatives
- Support facility-wide continuous improvement and 5S efforts
- Lead continuous improvement initiatives to reduce or eliminate waste by reducing process waste, reducing, and recycling
- Participate in other projects as assigned that relate to the overall goals of the department and organization
We each bring something to the table, and we are looking for someone who has:
Required Experience
- 7+ years of experience in an environmental, health, and safety manufacturing environment
- Experience in Lockout/Tag out programs and machine guarding
- Experience with forklift training
- In depth knowledge of environmental, health, and safety laws, regulations, and standards (OSHA, EPA)
- Understanding of manufacturing processes and associated safety hazards
- Familiarity with continuous improvement methodologies and lean manufacturing principles
- Training and facilitation experience and capability
- Excellent communication skills, both written and verbal, with the ability to effectively convey complex safety concepts to diverse audiences
- Analytical mindset with the proven ability to assess risks, identify trends, interpret operational needs, and recommend appropriate corrective actions
- Problem solving and data analysis skills (8D, 5Y, statistics)
- Demonstrated ability to collaborate, influence, and coach stakeholders at varying levels of the organization
- Strong organizational and time management skills with the proven ability to prioritize and manage multiple project simultaneously
- Proficiency in using software applications and tools for safety reporting, data analysis, and documentation
- Strong PC skills, with proficiency in Microsoft Office applications, including the ability to develop summary graphs, tables, pivot tables, and other reports using PowerPoint, Excel, and Word
- Bachelor’s degree in Safety, Engineering, Occupational Health & Safety, Environmental Science, Industrial Engineering, or related field preferred
- Certified Safety professional, preferred
- First Aid/CPR certification, preferred
- Onsite; plant and office environment.
- Plant environment and may be exposed to bad weather, excessive heat and/or noise
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
How Will You Make An Impact?
The Culture and Engagement Specialist is responsible for advancing organizational health, employee engagement, and inclusive culture across U.S. manufacturing sites. This role serves as a subject‑matter expert and strategic partner to U.S. HR Operations, Site HR teams, and Operations leadership, translating enterprise engagement strategy into actionable, site‑level initiatives that drive measurable results.
Location:
This role will be based on-site at our St. Petersburg, FL Corporate Headquarters. Traveling to various manufacturing sites will be required, as needed (Roughly 20% or so, depending on business needs and projects).
What Will You Do?
- Serve as a strategic partner to Site HR teams, collaborating closely with the U.S. HR Operations team to align enterprise priorities with site-specific needs.
- Partner with Site HR and L&E team to assess and interpret organizational health across U.S. sites, leveraging qualitative and quantitative insights (e.g., Employee Opinion Survey results, turnover trends, pulse checks) to inform action.
- Collaborate with Site HR and Operations leaders to co-design and implement high-impact engagement strategies tailored to the unique culture, workforce, and business needs of each site.
- Enable Site HR through a consistent, flexible framework for engagement programs, recognition, and cultural initiatives that support local execution while aligning to broader business priorities.
- Act as a thought partner to Site HR on employee engagement by identifying key motivators, emerging themes, and opportunities to strengthen the employee experience.
- Share best practices and insights across sites, supporting Site HR in adopting approaches that drive consistency while respecting local context and maturity.
- Partner with Site HR to lead post-survey action planning, supporting analysis, prioritization, communications, and follow-through to strengthen accountability and cultural improvement.
- Support and augment Site HR efforts on broader HR initiatives as needed, providing expertise, tools, and capacity to ensure successful execution.
- Advise and support Site HR on communication and change management related to leadership transitions, organizational design changes, and enterprise initiatives.
- Coach and guide team member(s) responsible for regional communications, logistics, and program documentation to ensure strong support for Site HR and business partners.
- Build trusted relationships with Site HR and business leaders, acting as a collaborative advisor to ensure timely, relevant, and value-added delivery of HR programs.
- Escalate themes, risks, and systemic concerns surfaced through partnership with Site HR to the U.S. HR Operations team to support visibility and resolution.
- Partner with Site HR to monitor key HR indicators across U.S. sites, identifying trends and recommending proactive or corrective actions when needed.
- Perform other duties and responsibilities as assigned in support of Site HR and enterprise HR objectives.
How Will You Get Here?
Education:
- Bachelor’s degree in Human Resources or related field preferred.
Experience:
- At least 3-5+ years of experience in HR/culture & engagement roles in manufacturing (or similar) fast-paced environments.
- Or an equivalent combination of education, experience, and/or training.
Knowledge, Skills, Abilities:
- Demonstrated ability to collaborate effectively across functions with stakeholders at various levels.
- Hands-on experience supporting and executing engagement initiatives, surveys, and culture-related programs.
- Strong written and verbal communication skills, with the ability to clearly convey ideas and facilitate discussions when needed.
- Solid data analysis and storytelling skills to translate insights into actionable recommendations.
- Proven ability to support, refine, and continuously improve HR policies, processes, and systems.
- Experience working within HR in a large, multi‑national manufacturing or services environment.
- A seasoned HR professional with deep functional expertise and attention to detail.
- A proactive, solutions‑oriented mindset with a genuine interest in supporting a positive workplace culture.
- Comfortable working in diverse, fast‑paced environments and aligning with established priorities and standards.
- Good command of English (read, write, and speak).
- Proficient in personal computers and Microsoft Office tools (Excel, Word, PowerPoint) with strong email communication skills.
What Can Jabil Offer You?
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
Over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.
Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.
We are seeking a Safety Engineer for our First Quality facility located in McElhattan, PA.
This position will be responsible for providing technical skills with tactical leadership in the development, operation and support of Environmental, Health and Safety (EHS) policies/programs/procedures to instill and sustain an incident-free work environment while ensuring full compliance with all applicable regulatory agency requirements.
Principal Accountabilities/ Responsibilities:
- Promote an action-oriented approach, instilling and exemplifying a strong EHS mindset for all team members resulting in the elements required to achieve and maintain a world class EHS culture.
- Active facilitation or participation in EHS related meetings and training sessions.
- Develops, manages, and implements Environmental, Health, and Safety policies and procedures in compliance with company, local, State, and Federal rules and regulations.
- Serve as an innovative, flexible EHS resource supporting the company/site/location. Participate in decisions on technical, regulatory, and cultural issues related to Environmental, Health, and Safety.
- Participate and/or lead continuous improvement in EHS policies, programs, and procedures.
- Build and maintain positive working relationships with all team members, vendors, and customers.
- Participate in and/or lead incident investigations to effectively identify root cause/contributing factors and ensure proper implementation of all corrective actions.
- Ensure required EHS training is complete for all employees, newly hired and/or existing, and maintain training records.
- Provide technical support in the design and owner acceptance approval processes of controls for hazardous working conditions and unsafe activities, ensuring compliance with applicable EHS requirements.
- Be present and engaged with the workforce in their activities to establish and strengthen two-way communication, trust, and confidence in your ability to lead them.
- Facilitate communication of company EHS policies, procedures, and standards with all visitors, including contractors and vendors.
- Plan, perform and/or coordinate industrial hygiene sampling, analysis and interpretation of results in compliance with all applicable requirements for the exposure(s) identified.
- Maintain professional knowledge up to date with existing and proposed changes in applicable federal, state and local EHS regulations and standards.
- Participate in and/or lead the development, implementation, and maintaining of all applicable Safety Management Systems.
- Assist in Worker’s Compensation claims administration and coordination of the Return-to-Work program for injured team members.
- Accurate interpretation and application of Environmental, Health, and Safety codes, standards and related professional references (e.g., OSHA, EPA, NFPA, ANSI, ADA, CCOHS, DOT/IATA, etc.).
- Carry out all administrative responsibilities associated with EHS compliance and program administration.
- Conduct regular walk through EHS inspections to identify hazards, document findings, recommend corrective actions that work within given constraints and verification of completed corrective actions and their effectiveness.
- Understand and administer reasonable suspicion and impairment programs used to conduct drug and alcohol testing, and other applicable standards as they may apply.
- Assist and/or lead in establishing risk management processes aimed at hazard condition control and injury prevention through studying incidents, observed and potential hazard conditions in various completed and planned work environments.
- Display consistent measure of integrity and company culture in all business-related activities.
- Track and trend incident data in Safety Management System.
- Responsible for the use and maintenance of all applicable company related data systems, software, peripherals, etc. to complete tasks as assigned.
- Ability to perform multiple tasks and meet deadlines.
- Maintain safety data sheets in SDS Online and physical binders and keep GHS label stations stocked.
- Perform other duties as assigned.
Education and experience requirements:
- Bachelor’s degree in related technical, scientific, or engineering discipline required and/or equivalent experience.
- Minimum 3 years’ experience in Environmental, Health and/or Safety field in Engineer/Specialist/Generalist role required.
- Self-starter with excellent communication and interpersonal skills.
- Strong organizational skills required.
- PC proficiency is a definite.
- Thorough understanding of regulatory compliance of all local, state, and federal safety requirements (OSHA).
- Good working knowledge of EPA regulations.
- Ability to recognize hazardous situations and recommend corrective actions.
What We Offer You
We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
- Competitive base salary and bonus opportunities
- Paid time off (three-week minimum)
- Medical, dental and vision starting day one
- 401(k) with employer match
- Paid parental leave
- Child and family care assistance (dependent care FSA with employer match up to $2500)
- Bundle of joy benefit (years' worth of free diapers to all team members with a new baby)
- Tuition assistance
- Wellness program with savings of up to $4,000 per year on insurance premiums
- ...and more!
For immediate consideration, please go to the Careers section at to complete our online application.
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
Location: Cincinnati, OH - fully onsite
Duration: 6 Months w possible extensions
Hourly Pay: $80/hr. W2
***Due to client requirement, only USC or Green Card holders are eligible to apply**
NO C2C - OUT OF STATE CANDIDATES WILL NOT BE CONSIDERED - LOCALS ONLY
Job Description:
This Project Manager role is responsible for consolidating cross-functional charters into a cohesive master plan, running governance and operating cadence, managing dependencies, and ensuring alignment on metrics and outcomes. The successful candidate will drive closure on critical Retail Ops initiatives while removing blockers and translating progress into measurable business value.
Qualifications:
- Project Management experience delivering large and/or complex cross-functional initiatives
- Advanced proficiency in Excel, Power BI, and PowerPoint for dashboarding and executive reporting
- Proven track record of managing multiple workstreams, dependencies, and decision gates
- Demonstrated ability to facilitate governance meetings and drive closure on action plans
- Excellent communication and presentation skills to effectively communicate with all levels of the organization
- Strong organizational skills to manage multiple timelines and priorities
- Ability to translate operational complexity into clear, actionable insights for leadership
- Experience with RAID log management and risk/issue escalation processes
Key Responsibilities
- Own the integrated initiative plan across all charters (Ops, Supply Chain, Merchandising); consolidate actions, owners, due dates, dependencies, and decision points into one master plan
- Run operating cadence and governance; facilitate weekly/biweekly reviews and keep teams aligned to meeting agenda pillars
- Drive closure on Retail Ops Charter actions; track and unblock items including ROM schedule reviews, delivery window standardization, truck completion visibility/automation work, dairy breakdown workflow teardowns, and store-tier labor frameworks
- Manage cross-functional dependencies; ensure Retail Ops actions relying on Supply Chain/Transportation/Tech (e.g., delivery windows, Transview/SAGE integration) have clear handoffs, timelines, and escalation paths
- Coordinate scorecard and dashboard alignment; ensure consistency between front-page dashboards, top-item dashboards, and executive scorecard; establish shared definitions (e.g., ORAD vs OTIF) and a single source of truth
- Maintain issue/risk management and escalation; keep RAID log current and escalate blockers (late deliveries, under-scheduled hours, misaligned delivery windows, change-out week labor gaps) with recommended options
- Track value and outcomes; translate initiative progress into expected outcomes (e.g., OOS recovery value, productivity gains) and communicate status to leadership
- Develop standardization and playbooks; partner with Retail Operations leaders to document repeatable operating guidelines (e.g., delivery window principles by department, scheduling best practices, dairy coverage guardrails by tier)
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
- Health, vision, and dental insurance (single and family coverage)
- 401(k) plan (employee contributions only)
Position Summary: The Operations Manager position manages proposals, local scheduling and
real-time operations for the shop and field repair division to facilitate the maximization of
resources (human and equipment) while achieving customer satisfaction, productivity, schedule
adherence and economic goals
Essential Responsibilities:
• Manages the Repair Division comprised of the Shop and All Field repairs.
o Performs all necessary supervisory functions to effectively and efficiently manage the
personnel assigned, providing leadership, performance management and hiring of the
employees within the scope of the department
o Maintains a qualified staff while developing individuals for future advancement
o Oversees daily activities, scheduling analysts for shop and field operations
o Communicates areas of accountability and performance expectations of personnel
assigned
o Determines standards of performance as a basis to review progress of personnel
assigned
o Recommends salary adjustments, transfers, promotions and dismissals.
o Ensures proper training of personnel assigned
o Performs all duties and responsibilities in a timely and effective manner in accordance
with established company policies to achieve the overall objectives of this position
o Conforms with and abides by all regulations, policies, work procedures and instructions
o Maintains work area and equipment in a clean, orderly condition and follows prescribed
safety procedures.
o Utilizes tools and technology provided in an effective and efficient manner
• Responsible for the Profit and Loss (P&L) of the Repair Division
o Plans, executes and manages to the monthly and yearly budgets
o Creates and maintains a resource loaded shop schedule for the work in the shop and the
field to include all resources (human and equipment)
Prepares and/or coordinates the preparation of full estimates on shop and field repairs
o Plans and executes a variety of repairs on turbine generator components and other
heavy machinery
o Establishes production goals and formulates effective execution plans that deliver
profitable results
o Reviews ongoing performance results to targets. Takes corrective measures within
authorization, escalates as needed
o Enacts contingency plans as needed; escalates and directs activities during system
problems, disasters, etc.; identifies potential problems, troubleshoots, escalates issues
to local and network management, and participates in post-mortem analysis of
problems providing input for future process improvements
• Participates in daily, weekly, monthly and annual planning process as appropriate
• Interfaces with central operations management to ensure smooth - coordination of
scheduling and maximization of schedule adherence; provides input on local conditions,
identifies needs and receives direction on real-time staffing increases or decreases
• Maintains a favorable working relationship with all other company employees to foster and
promote a cooperative and harmonious working climate which will be conducive to
maximum employee morale, productivity, and efficiency/effectiveness
• Communicates with co-workers, management, clients, suppliers, vendors and others in a
courteous and professional manner.
• Projects a favorable image of company, promoting the aims and objectives while fostering
and enhancing public recognition and accepting of all it’s areas of endeavor
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters
of significance and takes prompt corrective action where necessary or suggests alternative
courses of action which may be taken
• Participates in a wide variety of special projects and compiles a variety of special reports.
• Willing to attend on-going training to further professional development
• Able to travel within and outside of the continental US
• Performs other duties and responsibilities as required or requested
Work Experience:
• 10+ years’ experience in Operations Management including forecasting, scheduling and
real-time operations management
• Demonstrated knowledge of steam turbine repairs including machining, welding and
blading required
• Experience utilizing a quality management program including writing and implementing
processes and procedures.
- • Knowledge of power industry procedures and processes.
Certifications/Licenses:
• Valid Driver License and Passport
Knowledge:
• Clerical — Knowledge of administrative and clerical procedures and systems such as word
processing, managing files and records, transcription, designing forms, and other office
procedures and terminology.
• Computers and Electronics — Knowledge of computer software
• Customer and Personal Service — Knowledge of principles and processes for providing
(internal or external) customer services including customer needs assessment, meeting
quality standards for service, and evaluation of customer satisfaction.
• Education and Training — Knowledge of principles and methods for curriculum and
training design, teaching and instruction for individuals and groups, and the measurement
of training effects.
• English Language — Knowledge of the structure and content of the English language
including the meaning and spelling of words, rules of composition, and grammar.
• Mathematics — Knowledge of arithmetic, statistics, and their applications.
Skills:
• Active Learning — Understanding the implications of new information for both current and
future problem-solving and decision-making.
• Active Listening — Giving appropriate attention to what other people are saying, taking
time to understand the points being made, asking questions as appropriate, and not
interrupting at inappropriate times.
• Attention to Detail — Maintaining appropriate attention to detail based on the complexity
of work performed.
• Communication and Comprehension — Conveying written and/or non-written
information effectively; comprehending and understanding documentation and verbal or
visual communications.
• Complex Problem Solving — Identifying complex problems and reviewing related
information to develop and evaluate options and implement solutions.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
• Instructing — Teaching others how to perform tasks by selecting and using
training/instructional methods and procedures appropriate for the situation when teaching
new things.
• Judgment and Decision Making — Considering the relative costs and benefits of potential
actions to choose the most appropriate one.
• Mathematics — Using mathematics for calculations.
• Monitoring — Monitoring/Assessing performance of yourself or organizations to make
improvements or take corrective action.
• Service Orientation — Actively looking for ways to help people.
• Time Management — Managing one's own time.
Abilities:
• Category Flexibility — The ability to generate or use different sets of rules for combining
or grouping things in different ways.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce
answers that make sense.
• Fluency of Ideas — The ability to come up with a number of ideas about a topic.
• Inductive Reasoning — The ability to combine pieces of information to form general rules
or conclusions.
• Information Ordering — The ability to arrange things or actions in a certain order or
pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words,
pictures, mathematical operations).
• Mathematical Reasoning and Number Facility — The ability to choose the right
mathematical methods or formulas to solve a problem; the ability to perform calculations
quickly and correctly.
• Originality — The ability to come up with original or novel ideas for a certain situation, or
to develop creative ways to solve a problem.
• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong.
• Selective Attention — The ability to concentrate on a task over a period of time without
being distracted.
• Speed of Closure — The ability to quickly make sense of, combine, and organize
information into meaningful patterns.
• Time Sharing — The ability to shift back and forth between two or more activities or
sources of information
Tools/Equipment Used:
• Desktop and laptops computers
• Flash drives
• Copiers
• Scanners
• Telephones
• Various Hand Tools, both power and manual
• Forklift?
Technology Skills:
• Basic Computer & Telephone
• Electronic mail software —Microsoft Outlook
• Office suite software —Microsoft Office 360
• Spreadsheet software —Microsoft Excel
The ideal candidate will oversee projects from bidding to execution. You will work with senior management and act as the point of contact for clients.
Responsibilities
- May initiate the investigation of abnormal events, incidents, and /or accidents to identify the root cause and assist in implementing appropriate corrective actions. May serve as a Control Account Manager (CAM) responsible for planning, budgeting, managing, and controlling costs and schedule performance for a project or subproject and serve as a point of contact for project controls, including account scope, schedule, budget and technical performance. Ensure work packages realistically represent the duration and budget necessary to perform work and perform variance analysis reviews, determine cause an effect of schedule or cost variance and define achievable corrective action plans. May be required to present project management performance plans, status updates, trends or issues to federal sponsors.
- Proven leadership and management skills (organize, direct, control) a team of workers, including work schedules, project progress and resource allocation. Advanced experience managing construction projects including proactively managing project scope, schedule and budget including Earned Value Management Systems (EVMS). Demonstrated experience identifying project risks, developing risk mitigation strategies and corrective actions, and recommending risk acceptance/avoidance for all aspects of a project.
- Advanced knowledge of all phases and complexity levels of construction projects, upgrades, renovations and D&D. Lead constructability reviews of the design process and the potential impacts to construction cost and schedule. Extensive knowledge and experience with facility maintenance and/or construction management including systems engineering design and maintenance, safety/authorization basis, configuration management programs, work control and facility control systems.
- Extensive knowledge and understanding of collective bargaining agreements related to all trades.
- Extensive understanding of work hazards, safety practices, operating configuration, and lock-out/tag-out policies and procedures. Demonstrated ability to understand and interpret various physical, mechanical, and electrical documents, blueprints, drawings, and schematics.
- Demonstrated ability to establish and maintain strong and effective customer engagement. Demonstrated experience interfacing with program, project, and line management to develop clear and executable action plans to address issues or needs. Provide personal leadership, direction and technical advice regarding health, safety and environmental compliance. Demonstrated experience and skill in identifying problem areas, investigating alternative solutions and establishing a recovery Plan/Path forward. Ability to determine actions to be performed on problems affecting maintenance programs.
- Excellent interpersonal, oral, and written communication skills that includes reporting on project status to senior level management, project stakeholders, as well as regulatory inquiries. Demonstrated skill in the preparation and presentation of oral and written reports. Demonstrated ability to utilize and manipulate a computerized work management system in maintaining and tracking job activities including the coordination of materials and equipment delivery with vendors and suppliers. Ability to promote an open communication environment to develop mutual trust and teamwork.
- Position typically requires a recognized degree in an engineering or scientific discipline, or specialized courses in project management, and ten (10) years work experience (5+ years experience in at least one of the following functions: engineering, procurement and construction) leading to a thorough understanding of the knowledge described above, or any combination of education and experience.
- May be required to work a flexible schedule- Days, Nights, Weekends.
- Ability to obtain DOE Q Clearance is required.
- Nuclear Experience is required.
About the Company
Posh Peanut is one of the fastest-growing DTC brands in the children’s apparel space, loved by millions of families around the world. We specialize in ultra-soft, premium bamboo apparel for babies, kids, and families—known for our bold prints, elevated details, and signature Päpook® fabric. Built from a small LA-based business into a household name, we’re driven by creativity, passion, and the mission to make every moment with your little ones feel magical. If you’re excited by fast growth, big ideas, and building something extraordinary, we’d love to hear from you!
Location: Glendale, CA
Reports To: Planning Director
Overview
The Senior Buyer is responsible for building and executing profitable assortments that drive sales, margin, and inventory productivity across multiple channels (DTC, Wholesale, Amazon). This role owns seasonal and in-season buying decisions while leveraging planning insights to optimize inventory flow and replenishment.
This role requires a seasoned buyer with strong analytical capability, excellent business judgment, and the ability to translate data into decisive buying actions in a fast-paced environment.
Key Responsibilities
Buying & Assortment Ownership
- Own buys for assigned categories, building balanced assortments that align with brand strategy, customer demand, and financial targets.
- Partner with Merchandising and Planning to incorporate historical performance, trend direction, and future product strategies into buy decisions.
- Identify growth opportunities, white space, and category expansion opportunities.
- Ensure assortments are competitive in price architecture, depth, and flow.
Financial Management
- Align buys to company and category forecasts to achieve revenue, margin, turn, and inventory productivity goals.
- Monitor business weekly and take in-season actions including rebuys, cancellations, and receipt shifts.
- Maintain disciplined receipt flow to support newness, replenishment, and lifecycle management.
- Track launch timing, receipt flow, quantities, and delivery accuracy to support inventory integrity.
- Partner with internal teams to manage changes, reorders, and delivery shifts as needed.
Replenishment & Demand Planning Insights
- Leverage forecasting and hindsight analysis to inform buys at the collection and size level.
- Review replenishment performance and recommend rebuys and exits.
Inventory Optimization & Channel Strategy
- Optimize inventory efficiency across channels by identifying transfer opportunities between DTC, Wholesale, and Amazon.
- Monitor sell-through, weeks on hand, and stock balance to maximize revenue and minimize markdown exposure.
- Support strategies that improve working capital and inventory turns.
Analytics & Business Reporting
- Analyze large data sets to generate actionable insights that drive buying decisions.
- Build and maintain tools and reporting in Excel. Use reporting to communicate product performance to key stakeholders and cross-functional teams.
- Identify business performance gaps and recommend corrective actions.
Cross-Functional Leadership
- Partner closely with Merchandising, Planning, Marketing, and Leadership teams.
- Communicate clearly with stakeholders at all levels on buys, risks, opportunities, and actions.
- Operate with a hands-on, entrepreneurial mindset in a dynamic environment.
Qualifications & Experience
- 5+ years of experience as a senior-level Buyer within a branded, ecommerce / DTC environment (apparel or accessories strongly preferred).
- Strong ownership of assortment strategy, buying execution, and in-season management.
- Working knowledge of demand forecasting, replenishment planning, and OTB process.
- Proven track record of delivering sales, margin, and inventory results.
- Advanced Excel proficiency
- Strong analytical skills with the ability to translate data into commercial decisions.
- Creative problem solver with a self-starter mindset.
- Excellent communication, organizational, and stakeholder management skills.
- Experience working with business intelligence platforms (eg Tableau) a plus.
Posh Peanut is an equal opportunity employer committed to cultural diversity in the workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, \"to create the most enjoyable shopping experience possible for our Guests.\" Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
- Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
- Eager and assertive to answer questions regarding the store and its merchandise
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
- Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
- Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
- Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
- Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
- Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
- Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
- Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
- Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
- Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
- Maintain and build good Guest relationships to develop a client based business
- Lead by example with a high level of showmanship, excellent customer service and attentiveness
- Recognize and communicate Guest Levels with the Team
- Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
- Coachable; consistently welcomes feedback from Manager to improve sales presentations
- Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
- Plan sales goals with Store Manager
- Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
- Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
- Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
- Coach and create relationships through Guest Loyalty and Guest Preferred
- Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
- Maintain a positive attitude at all times creating a positive floor culture
- Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
- Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
- Motivate Teammates to initiate and complete daily tasks set by Store Management
- Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
- Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
- Execute actions from department calendars and track on the Weekly Delegation Worksheet
- Demonstrate leadership actions during segments
- Demonstrate how to get the Guest involved with product
- Be vocal and continuously update fellow leader and Team
- Responsible for asking for and remembering Guest names
- Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
- Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
- Help execute all segments to support business goals
- Assist Store Manager in Recruitment of all store staffing needs
- Understand how to explain pay and Buckle Benefits
- Responsible for keeping up to date with contact list and adding top talent on the team consistently
- Execution/training on Leadership playbook
- Accountability of all characteristic pieces
- SPG Teammate/leader training shifts
- Responsible for training and coaching with manager on all non-sales positions
- Assertive to execute actions with constantly changing sales focuses
- Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
- Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
- Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
- Partner with Store Manager to delegate, demonstrate, and review all 4 zones
- Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
- Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
- Give informational and influential store tours
- Ensure sales floor is consistently sized and new freight is appropriately displayed
- Exhibit ability to create changes to improve store's overall performance via Performance Tracker
- Ability to foresee and anticipate changes in product and act independently to improve overall visual results
- Responsible for visual standards on floor and backroom
Operations
- Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
- Understand and utilize planner including completion of Opening and Closing Checklists
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Follow all Loss Prevention guidelines, including daily bag and purse checks
- Ability to execute and teach all Point of Sale (\"POS\") procedures
- Appropriately handle calls from Corporate Office
- Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
- Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
- Ability to navigate and execute all tools on the home page
- Knowledge and ability to give guidance and feedback to all non-sales positions
- Complete all scheduled shifts and cover shifts when needed
- Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
- Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
- Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
General Description As the Sales Floor Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution. You will train and develop associates to execute sales building programs. Primary Responsibilities:
- Customer Service & Sales - Directs Customer Service and sales activities in store; resolves customer issues and concerns. Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately.
- Store Merchandise Standards - Managers merchandise standards through Put to Fixture, SET, and Visual process execution. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store, including the pricing and signing process. Promote company merchandise strategy and identifies local opportunities to drive sales. Oversees efficient and clean recovery standards for the sales floor and fitting room processes within the store.
- Omnichannel - Trains, mentors and coaches all . Pickup location on processes and transaction procedures related to delivery and return of orders. Manages all Ship from Store, Buy Online Pick Up In Store and Curbside Pickup order processes within the prescribed time periods. Monitors and shares Ominchannel and reporting metrics and takes action to resolve issues.
- Specialty Businesses - Drives profitable sales growth in the Fine Jewelry, Mattress, and Window businesses by leading and engaging associates. Responsible for the Specialty associate training and care/protection plans. Manages the SET processes by planned floor moves and graphics as well as monitoring the Productivity Standards Program processes. Identifies sell-through opportunities and remerchandising of the selling floor to increase the rate of sale. Oversees proper execution of all defective and return to vendor/warehouse activities, reducing shrink within specialty businesses.
- Team Development - Teaches, trains and coaches associates. Partners with Assistant Manager of Merchandise and Customer Experience Supervisor to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Core Competencies: To achieve success at JCPenney, a Sales Floor Supervisor possesses the following core competencies:
- Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements.
- Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
- Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others.
- Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization.
- Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.
- Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.
What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Pay Range: USD $20.00/Hr -USD $25.00/Hr