Terminax Jobs in Usa
2 positions found
TERMINAX, a leading brand in high-performance automotive films, known for innovations in paint protection films (PPF), is currently looking to hire an Inside Sales & Customer Experience Representative to support our U.S. sales operations, drive lead conversion, and deliver outstanding customer experiences through proactive communication and service.
Responsibilities
- Qualify leads, manage the sales pipeline, and schedule meetings or product demos for the outside sales team.
- Support sales team with quotes, proposals, order processing, and contract management.
- Collaborate with marketing to follow up on campaign leads and promotional activities.
- Respond promptly to customer inquiries via phone, email, or online channels.
- Manage order tracking, shipping updates, and delivery confirmations to ensure a smooth customer experience.
- Resolve product or service issues by identifying the problem, determining solutions, and following up to ensure resolution.
- Maintain strong customer relationships and proactively check in to increase satisfaction and loyalty.
- Coordinate with operations, logistics, and technical teams to ensure accurate and timely order fulfillment.
- Other ad-hoc tasks as assigned by management.
Qualifications
- Associateβs degree or higher preferred (Business, Communications, or related field).
- 2+ years of customer service experience, ideally in automotive, manufacturing, or B2B environment.
- Strong communication skills (verbal and written) and ability to handle challenging situations with professionalism.
- Detail-oriented with strong organizational and multitasking skills.
- Proficiency in Microsoft Office; experience with CRM/ERP systems preferred.
- Team player with a proactive attitude and problem-solving mindset.
- Interest in automotive or aftermarket products is a plus.
- Bilingual (English/Spanish or English/Chinese) is a plus.
Compensation & Benefits
- Competitive base salary plus commission and performance-based incentives
- Opportunity to grow into a senior success role within a fast-growing, innovative company
- Onsite fitness center
- Coffee, drinks and snacks
TERMINAX, a leading brand in high-performance automotive films known for innovations in Paint Protection Film (PPF), is currently seeking a results-driven PPF Sales Representative to expand our market presence, develop installer and dealer accounts, and drive revenue growth across assigned territories.
Responsibilities
- Develop new business opportunities with auto restyling shops, detailers, dealerships, and installer networks.
- Promote TERMINAX PPF products and educate customers on product features, performance, and competitive advantages.
- Conduct sales calls, shop visits, product demos, and training presentations.
- Build and maintain long-term relationships with installers, dealers, and distributors.
- Manage the full sales cycle from prospecting to closing and account follow-up.
- Achieve monthly and quarterly sales targets and territory growth goals.
- Prepare quotes, pricing proposals, and account plans.
- Coordinate with technical and training teams to support customer onboarding and product adoption.
- Attend industry events, trade shows, and local car community activities when required.
- Track pipeline, activities, and account updates in CRM system.
- Collect market feedback and competitor intelligence to support product and marketing strategy.
- Other ad-hoc tasks assigned by management.
Qualifications
- 2+ years of B2B sales experience preferred, ideally in automotive aftermarket, films, detailing, or related industries.
- Experience selling to shops, dealers, or installers is a strong plus.
- Strong prospecting and relationship-building skills.
- Comfortable with field sales and customer visits.
- Excellent communication and presentation skills.
- Self-motivated with strong closing ability and follow-through.
- Able to manage territory and prioritize accounts independently.
- Basic proficiency in Microsoft Office and CRM systems.
- Valid driverβs license and ability to travel within territory required.
- Interest in automotive, car culture, or aftermarket products strongly preferred.
- Bilingual is a plus.
Compensation & Benefits
- Competitive base salary plus commission structure
- Car allowance or mileage reimbursement
- Performance bonuses and sales incentives
- Career growth path into Senior Sales or Territory Manager roles
- Onsite fitness center
- Coffee, drinks, and snacks