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Job Title: Product Manager (Beazley Digital - API/Services)
Division: Beazley Digital
Reports To: As per Beazley's organisation chart
Key Relationships:
Head of Digital Underwriting, Head of Digital Operations
Within Beazley:CIO, other senior IT Leads, Head of PMO/VRF, Enterprise Architect, Other Product/Project Managers, Commercial Management, Information Security, External Suppliers
Job Summary:
The product manager is accountable for the technology roadmap, design, development, enhancement, delivery, and budgeting for the digital product /technologies they lead. Ensuring technology is aligned to business value, OKRs and target architecture. The role ensures the technology is developed and maintained using sound business and technology management practices and it supports business transformation by enabling new capabilities and growth. Using agile and product management methods to ensure you are "delivering the right thing" in "the right way".
Key Responsibilities:
End-to-end Delivery & Execution
Own end-to-end delivery of product/technology initiatives, ensuring alignment from discovery through deployment and ongoing optimisation.
Define clear delivery outcomes, success measures and release plans in partnership with Product, Change, Engineering and business stakeholders.
Lead prioritisation and execution across the delivery lifecycle, balancing strategic objectives with operational needs.
Ensure teams remove blockers, maintain delivery momentum and operate with high transparency on progress, risks and dependencies.
Champion agile ways of working, continuous delivery and automation to accelerate time to value.
Oversee quality assurance, testing and release management to ensure secure, high-quality, production ready outputs.
Drive postlaunch monitoring, analytics and continuous improvement to maximise product value and performance.
Strategy and Business Management
Develop and maintain a strategic product roadmap aligned to OKRs and business plans.
Partner with the business owner and key users to assess current and future needs and shape multiyear plans.
Continuously refine governance and decision-making processes across run, grow and transform activity.
Build, develop and retain a high performing technology delivery team.
Work with digital leadership to define cost and resourcing models and support effective demand planning.
Budget Management
Collaborates with the digital leadership team and business owner to make funding and resource reallocation decisions.
Manages the product budget including run, growth and transform, makes informed and dynamic investment prioritization decisions supported by data.
Technology Management
Work with Group Technology, Information Security, Data Management and Architecture teams to align and leverage enterprise architecture.
Oversee day-to-day technology operations and drive continuous improvement in performance, security, availability and usability.
Define and track channel KPIs to improve adoption, performance and user experience.
Coordinate with other product managers to avoid duplication and manage interdependencies.
Manage vendor relationships in line with group frameworks and build strategic partnerships aligned to Beazley Digital's OKRs.
Embed industry standards and practices such as Agile, DevOps, InfoSec and modern data architecture to ensure resilience and agility.
Digital Transformation
Act as the technology contact for the product, partnering with cross functional teams to evolve processes and operating models.
Scale innovation and new insurance propositions into the channel where feasible.
Recommend business process, commercial and UX improvements to enhance adoption.
Apply design thinking, customer journey mapping and data insights to drive end-to-end channel value.
Identify and champion emerging business and technology trends that support channel OKRs.
Contribute to embedding digital opportunities into Beazley Digital's strategy to drive growth, efficiency and risk reduction.
General:
It is important that within all your interactions both internally and externally you adhere Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:
- Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct.
- Undertake training on Beazley policies and procedures as delivered by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
- Display business ethics that uphold the interests of all our customers.
- Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
- Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.
- Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.
Personal Specification:
Education and Qualifications
Product Management or Product Owner certification desirable but not essential
Agile certification desirable but not essential
Skills and Abilities
Strong business understanding and ability to work in partnership with the business
Strong Technology Product Management skills and/or Programme Management skills
Demonstrated ability to manage technology and business change projects with demonstrated delivery of business value and pursuit of quality
Experienced in change management, able to understand and advise on how to implement process, technology and people changes while minimising the delivery risks
Understanding of business strategy and the work of the teams within the customer organisation
Able to identify and help the team assess options and solutions that best fit business requirements
Proven team management and leadership capability within a change and technology context
Knowledge and Experience
Previous experience in technology
Previous experience in budget management
Previous experience of delivering multiple, complex IT projects, preferably covering the use of internal resources, third party (packaged) solutions and outsourced services
Previous experience of the use of various analysis and delivery frameworks covering scope definition, planning, budgeting, reporting, management of risks and issues
Previous experience working with an Agile methodology preferred
Previous experience building and maintaining effective working relationships
Previous experience managing an outsourced team
Aptitude and Disposition
Delivery focussed, self-motivated, flexible and enthusiastic
Relentless curiosity
Learning Agility
Open Disposition
Judgement
Digital Acumen
Customer focus
Strategic thinking
Competencies
Proactive
Information seeking
Flexible
Detail oriented
Purposeful communication
Leadership
Team working
Negotiation and influencing
Problem solving
Customer focus
Decision making
Who We Are:
Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.
Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.
Our Culture
We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world.Employee's diversity,experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.
- Be bold
- Strive for better
- Do the right thing
Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.
We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success. Explore a variety of networks to assist with professional and/or personal development.
Our Employee Networks include:
- Beazley RACE - Including, understanding and celebrating People of Colour
- Beazley SHE - Successful, High potential, Empowered women in insurance
- Beazley Proud - Our global LGBTQ+ community
- Beazley Wellbeing - Supporting employees with their mental wellbeing
- Beazley Families - Supporting families and parents-to-be
We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:
- Internal Pathways (helping you grow into an underwriting role)
- iLearn (our own learning & development platform)
- LinkedIn Learning
- Mentorship program
- External qualification sponsorship
- Continuing education and tuition reimbursement
- Secondment assignments
The Rewards
- The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
- Attractive base compensation and discretionary performance related bonus
- Competitively priced medical, dental and vision insurance
- Company paid life, and short- and long-term disability insurance
- 401(k) plan with 5% company match and immediate vesting
- 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
- Up to $700 reimbursement for home office setup
- Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
- Up to 26 weeks of fully paid parental leave
- Up to 2.5 days paid annually for volunteering at a charity of your choice
- Flexible working policy, trusting our employees to do what works best for them and their teams
Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $85,000 - $107,000 per year plus discretionary annual bonus.
Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.
Associate, Digital Marketing
Job ID
2026-3170
Job Locations
US-GA-Atlanta
Department
Marketing
Overview
We're seeking a detail oriented, tech savvy, and customer obsessed Associate, Digital Marketing Strategy, to develop B2C and B2B digital marketing strategies for our real estate portfolio. This role will be a key contributor to our multichannel marketing efforts, helping generate qualified leads throughout the customer journey. oriented, tech savvy, and customer obsessed channel marketing efforts, helping generate qualified leads throughout the customer journey.
As a member of the digital marketing team, you will play an integral role in managing and optimizing our marketing technology stack. Your work will help connect prospects to customer workflows while driving efficiency and scalable automation.
You will collaborate closely with property operations, sales teams, and marketing partners to ensure that lead generation mechanisms (CRM systems, marketing automation tools, websites, and partnership referral channels) are functioning effectively and consistently delivering qualified lead generation mechanisms.
This role is responsible for supporting and , with shared and overlapping responsibilities across both websites.
Responsibilities
Digital Marketing
- Identify opportunities and challenges within the customer journey and develop strategies for improving the flow
- Partner with the Director, Digital Marketing to create multi-channel, growth marketing strategy plans; supporting company-wide, multi-year marketing plan
Website Management & Optimization
- Leverage reporting tools to monitor websites' performance
- Partner with the Associate, Digital Advertising on opportunities to increase lead performance quality and reporting on the end-to-end customer journey
- Monitor and manage incoming lead flow across multifamily websites to ensure timely follow-up and optimal distribution
- Maintain and optimize lead capture forms, chatbots, and contact pathways on websites
- Oversee the website maintenance and site content optimization
Marketing Automation & Campaign Execution
- Build and deploy automated email and SMS journeys to nurture customers throughout the funnel
- Segment audiences based on behavior, demographics, and lifecycle stage to deliver personalized communications
- Test and refine drip campaigns, autoresponders, and re-engagement workflows to improve lease conversion rates
- Support marketing campaigns with timely execution of automated communications and lead flow updates
Systems & Data Management
- Own day-to-day management of marketing automation platforms (e.g., CRM, CDP, etc.)
- Ensure clean data hygiene and integration between marketing platforms
- Work with analytics teams to develop dashboards that surface actionable insights on campaign and lead performance
Qualifications
- 3+ years of experience in digital marketing management, marketing automation, CRM, or lead management, preferably in commercial real estate
- Familiarity with CRM, CDP, MAP, GA4 and Google Tag Manager platforms
- Understanding of digital advertising, website conversion tactics, and SEO
- Analytical mindset with the ability to derive insights from data and act on them
- Detail-oriented, highly organized, and comfortable in a fast-paced, matrixed environment
- Strong communication skills and a proactive, team-first attitude
Preferred Qualifications:
- Experience in multifamily housing or commercial real estate
- Knowledge of fair housing guidelines and digital marketing compliance
- Understanding of digital advertising, website conversion tactics, and SEO
- Strong understanding of the residential leasing lifecycle and lead-to-lease funnel
This role is 4 days in office at 3340 Peachtree Rd, Atlanta and 1 day WFH.
Total Rewards
The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life & Disability Insurance
- Health Savings Account (HSA) & Flexible Spending Plans (FSA)
- 401(k) Plan with Employer Match
- Holidays, Vacation & Sick Time
- Parental Leave
- Tuition Assistance
- Matching Gift Program
- Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance
Company Overview
The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.
RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:
- Integrity at Our Core.
- Perform Passionately and Effectively.
- Inspired Thinking.
- Like We Own It.
- Power of We.
- Mutual Respect.
Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.
Follow RMR on LinkedIn and Instagram @thermrgroup.
The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.
We are changing FINANCE to finance CHANGE!
Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. With now three physical branches in St Petersburg, Winter Park and Mount Dora and one digital branch, we are offering a full suite of banking products including personal and business banking and loan products (solar, residential, commercial, SBA and more). We are passionate about the environment, social issues and overall leaving our communities and the world better than we found it.
We want YOU to help us on this mission and are looking for exceptionally hard-working, passionate and bright new team members.
We are a team of growth focused, goal-oriented and competitive individuals. We collectively work hard to achieve our mission and growth-related milestones and continue to set and exceed new goals almost daily. We love what we do, and we love working with people who are just as excited about our objectives as we are!
Come join our Digital Branch as a Digital Banker and take your career to a level unattainable in a traditional bank environment! The Digital Banker is promotes the Bank's consumer lending, deposit gathering and non- interest income initiatives for the Digital Branch. This role represents the true voice of the client and will be at the forefront of delivering a superior experience to our clients. The primary objective of this role is to establish new whole relationships through building connections, initiating and renewing loans, and acquiring deposits. This role will participate and assist management with any sales campaigns and new digital banking technology roll outs, internal training, support, and adoption.
We are looking for multiple candidates for both a remote and hybrid setting. Candidates for the hybrid roles must be local to Central Florida and able to travel to one of our physical branches as needed, often at short notice. Please send a resume to apply.
Benefits:
- Competitive compensation
- Employer paid medical, vision and dental insurance
- Employer paid disability and life insurance
- 401k match
- Employee Stock Options
- Compelling incentive plans
- Employee only rates for certain loan products
- Working with an amazing team of dedicated and like-minded individuals!
- Being part of an exciting venture with amazing opportunities for growth and opportunities!
Primary Responsibilities:
- Customer Service- Provide high touch personalized customer service through daily virtual interactions with the client base. Conduct user surveys and collaborate with designers and engineers to identify efficient/scalable customer-centric solutions that drive user satisfaction, conversion rates, and automation.
- Client Onboarding- Facilitate digital client onboarding and support.
- Mission Objectives- Partner with internal resources to ensure adherence to and promotion of our commitment to sustainability practices and continued carbon neutrality.
- Marketing & Sales- Provide full-service banking to digital clients with primary focus on increasing the bank's deposit and consumer lending base. Promote new banking opportunities that could be developed into high value strategic relationships. Assist with marketing strategies as they are related to introducing new products and services to prospective customers via the Digital Channel. Track the results of all campaigns and report insights to stakeholders.
- Customer Retention- Work closely with internal business partners to expand products and services per customer to deepen customer relationships and increase customer retention.
- Solar Lending- Assist with all aspects of the solar lending process and other values-aligned products delivered via the Digital Channel.
- Development Team Support- Work with the development team to define detailed requirements, write user stories and help prioritize the backlog on .
Requirements:
- Customer Service- True servant mindset and dedication to customer satisfaction. Practices genuine care for the support and care of the customer. Tenacious focus on the delivery of an exceptional client experience.
- Sales- Desire and ability to promote all banking products, practice a consultative sales approach with a strong focus on customer needs. Competitive desire to consistently achieve and exceed business growth goals and financial targets.
- Communication- Excellent communication skills, both verbal and in writing. Ability to compose concise and professional correspondence. Comfortable interacting with customers on camera, phone, and chat. Possesses effective listening skills.
- Banking Experience- Comprehensive knowledge of digital banking systems and products and experience working in a bank environment. Educated in financial products and services, banking regulations and laws.
- Training, Learning and Technology- Ability to quickly learn, adopt, and use new technology.
- Efficiency and Organization- A well organized, resourceful self-starter with superior attention to detail and the ability to prioritize and thrive in high volume situations. Excellent time management and self-sufficient organization of one's tasks and workflow.
- Work Environment- Desire, curiosity and ability to work in a high pace, high growth, high pressure environment with limited direction and supervision that requires high accountability for one's work product and excellent independent judgement.
- Team Spirit- Demonstrated ability to support team members and act as a source of inspiration for the collective improvement of the team and the achievement of business objectives.
Physical Demands:
- Sustained standing and sitting.
- Frequent use of PC, including typing or sustained attention to monitor.
- Occasional lifting of basic office files or equipment up to 20 lbs.
Equal Opportunity Statement:
At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
E-Verify Statement:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Join the Pacsun Community
Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.
Learn more here: LinkedIn- Our Community
About the Job:
The Director, Digital Growth Marketing is responsible for the development and management of the company’s digital growth marketing strategy. This role is responsible for managing the in-house paid media team and leading key activities, including but not limited to paid search, paid social, affiliate, display, marketplace advertising, SEO, and custom activations. This person will collaborate with cross functional teams including CRM, Brand Marketing, Merchandising, Buying, Planning, Legal and IT. Primary focus is to drive customer acquisition and retention, build revenue profitably online, manage a strict budget and continually improve return on ad spend.
A day in the life, what you’ll be doing:
- Develops and executes paid marketing strategy across all digital media channels from concept to launch. Leads internal paid media team, handling tactical execution of media allocation and optimization.
- Leads and manages all aspects of digital media, including SEO/SEM, affiliate, display re-targeting and acquisition, paid social and custom activations with media partners and platforms.
- Manages and develops digital media team; sets and maintains clear, specific, measurable, actionable, reasonable and time-related goals for functional group and individual team members.
- Partners with cross functional leaders to optimize digital marketing effectiveness and support cross channel sales, including Merchandising/Buying, Planning, Brand Marketing, Creative, and other functions.
- Identifies and launches new digital marketing initiatives to better acquire and retain customers
- Develops digital marketing roadmap including existing channel optimization and development of new, aligning with approved budget and key merchandising and marketing moments.
- Develops and maintains relationships with key platform partners including, but not limited to, Google/YouTube, Meta, TikTok, Pinterest, and Snapchat.
- Builds and maintains digital media budget aligned with overall business objectives and reports on actual, budgeted and forecasted projections in both spend, demand and return on ad spend on regular weekly, monthly, quarterly and annual basis
- Provides reporting on effectiveness of all digital media channels including but not limited to qualitative and quantitative channel performance holistically and down to the campaign/publisher level, channel impacts to customer acquisition costs and customer lifetime value and associated benchmarks to measure competitive advantages.
- Maintains and leverages analytics systems in collaboration with cross functional partners including sophisticated attribution modeling to gain better insights into effectiveness of digital marketing.
- Leads effort for landing page optimization, personalization and other forms of a/b and multivariate tests associated with digital media focused on improving click through and conversion rates.
- Evaluates all associated digital marketing partners, vendors and publishers for effectiveness and contribution to business and digital marketing efforts.
What it takes to Join:
- Bachelor’s Degree preferred, ideally in Marketing, Business, or Retail
- 5-7 years’ experience in digital marketing and marketing analytics
- 5+ years within a retail environment; Apparel and Omni channel experience a plus
- Must be financially savvy and skilled in reporting on all KPIs, marketing performance, user behavior, shopping flows, channels, marketing tests and uncovering insights which provide a better understanding our customer in order to improve traffic, conversion and financial results.
- Must be hands-on, analytical, and highly collaborative leader capable of delivering results in a fast-paced environment.
- Excellent interpersonal skills and the ability to build effective internal and external relationships, and influence change
- Excellent written and verbal communication skills
- Strong business, data analysis and interpretation skills
- Excellent collaboration skills; experience managing digital marketing in a highly-matrixed, multi-channel retailer a strong plus
- Strong Microsoft Office skills, especially Excel, PowerPoint, and Word
- Self-starter able to solve medium to complex problems
Developing the Community/ Leadership Qualities:
- Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
- Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
- Serve as a Pacsun advocate in the industry and marketplace.
- Recruit, identify, develop, and retain talent that delivers performance excellence.
- As a manager, serve as a leader of company culture, norms, and conduct.
- Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Salary Range: $157,411 - $183,000
Pac Perks:
- Dog friendly office environment
- On-site Cafe
- On-site Gym
- $1,000 referral incentive program
- Generous associate discount of 30-50% off merchandise online and in-stores
- Competitive long term and short-term incentive program
- Immediate 100% vested 401K contributions and employer match
- Calm Premium access for all employees
- Employee perks throughout the year
Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
- While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
- Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
- Ability to work in open environment with fluctuating temperatures and standard lighting.
- Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
- Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
- Hotel, Airplane, and Car Travel may be required.
Position Type/Expected Hours of Work:
This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Role: Digital Production Designer
Brands: Tori Richard, Kahala, Birdwell
Location: In office Honolulu, HI or San Clemente, CA
The Opportunity
Do you want to be a part of one of the world’s leading heritage resort and lifestyle apparel groups? Hale Tori is seeking a detail-driven, production-focused Digital Production Designer to support the creative and marketing teams across Tori Richard, Kahala, and Birdwell. This role is responsible for producing, refining, and maintaining digital creative assets across all marketing channels, including email, web, paid social, and organic social.
This role requires a strong production mindset, a sharp eye for detail, and the ability to work efficiently within established design systems, while also helping evolve and document those systems over time. You’re a production-focused designer who values precision, consistency, and craftsmanship. You take pride in ensuring every asset looks right, feels on-brand, and is executed with care.
Founded in 1956, Tori Richard is known for exceptionally crafted, art forward apparel defined by signature prints, lightweight technical fabrics, and a deep connection to Honolulu’s history of art, travel, leisure, and community. Kahala brings a timeless approach to aloha wear rooted in authenticity and tradition, while Birdwell represents the spirit of the ocean through durable, purpose built surfwear with a legacy that spans generations. Together, these brands share a commitment to quality, craftsmanship, and meaningful design.
Core Responsibilities
Digital Production
·Produce and build email marketing campaigns, including layout, asset preparation, and final production.
·Create ads for paid and organic social channels using campaign assets. Adapt ad creative into multiple sizes and formats while following digital best practices and platform standards.
·Create digital assets for ecommerce such as banners, landing pages, and product pages.
·Adapt creative assets for multiple formats, platforms, and devices.
·Edit, trim, resize, and optimize existing video content for use across paid ads, organic social, and other digital marketing channels.
Photo & Asset Management
·Perform photo retouching, resizing, and optimization for digital use while maintaining a well-organized photo asset library.
·Organize, manage, and maintain digital asset libraries, including file naming conventions and
version control.
Brand Systems & Consistency
·Closely follow brand and style guides to ensure consistency across all digital touchpoints.
·Create, document, and maintain style guides as the brand evolves.
Quality Control
·Collaborate with key leadership, associate art director, designers, marketers, project managers, and cross-functional partners to ensure timely and accurate delivery of assets.
·Maintain a high standard of accuracy, quality control, and attention to detail across all production work.
Required Qualifications
Experience
·Bachelor’s degree in Graphic Design, Visual Communication Design, Production Design,
or equivalent professional experience.
·2+ years of professional experience in digital production design or graphic design.
Technical Skills
·Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Lightroom, After Effects),
with strong Photoshop skills.
·Strong visual design language, typography, and layout skills.
·Proven experience working within and enforcing brand systems and style guides.
·Expert in digital media; knowledge of print media is a plus.
·Familiarity with digital performance considerations, including responsiveness, file optimization,
and accessibility.
·Working knowledge of simple HTML, CSS, and front-end web design.
Soft Skills
·Exceptional attention to detail and organizational skills.
·Strong written and verbal communication skills, with the ability to QA copy within designs before
final production.
·Highly organized with strong asset management, version control, and workflow best practices.
·Production-focused mindset that values precision, consistency, and craftsmanship.
·Ability to collaborate effectively with cross-functional teams in a fast-paced environment.
Nice To Have
·Experience with lifestyle, apparel, sports, or heritage brands.
·Experience working with email marketing platforms, including Klaviyo, and web platforms such as Shopify.
·Experience with printed media such as catalogs and mailers, and familiarity with the print production process.
Salary
$45,000 - $50,000 commensurate with experience
Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.
Job Description
The Senior Manager, Digital Operations operates seamlessly between strategic planning and tactical execution. This role leads the development, implementation, and sustainment of digital operational standards across all in‑store digital channels. By collaborating across Operations, IT, Retail Technology, Marketing, and Concept Support Services, this leader ensures that digital initiatives are launched effectively, adopted consistently, and optimized to create exceptional Fan and operator experiences.
Digital Strategy & Operational Leadership:
- Lead operational strategy for digital transformation within the Operations Center of Excellence.
- Develop, implement, and maintain standardized operating procedures for all in‑store digital channels.
- Build and manage digital roadmaps aligned with business and operational objectives.
- Ensure consistency and efficiency in restaurant-level digital execution.
- Partner cross-functionally to ensure alignment on strategy, launch plans, and sustained performance.
- Oversee successful implementation of digital solutions focused on improving in‑store operations.
- Create and deliver training, communications, and support materials for field adoption.
- Ensure new tools integrate seamlessly into existing workflows.
- Monitor and adjust deployment strategies to maximize performance.
- Leverage data insights to evaluate and improve customer experience across digital channels.
- Identify operational friction points and implement improvements.
- Collaborate with cross-functional partners to optimize digital touchpoints.
- Lead strategic projects ensuring scope, timelines, and budgets are met.
- Own operational pilot program lifecycle: development, KPI tracking, evaluation, and enhancement.
- Identify opportunities for innovation and continuous improvement.
- Contribute to the Operations Standards Manual.
- Lead development and enhancement of Operations technical tools.
- Maintain expertise on all Operations platforms used by field teams.
- Gather business requirements and translate them into technical specifications.
- Partner with IT on development, prototyping, testing, and rollout.
- Provide clear updates on project progress.
- Present updates across advisory councils including OAC, TAC, and MAC.
- Share updates during webinars and Operations Leadership meetings.
Qualifications
- Bachelor’s degree in business, communications, or related field (or equivalent combination of education and work experience).
- Minimum 7+ years of food service or retail operations project management experience.
- Proven ability to independently lead strategic initiatives.
- Experience managing employees such as analysts or coordinators.
- Strong leadership, communication, and analytical skills.
- Experience in franchisor/QSR multi-unit operations preferred.
- High technical aptitude and proficiency in Microsoft Office and Smartsheet.
- Ability to thrive in a fast-paced environment.
- Experience with QSR multi-unit franchise operations.
- Project management certification.
Better Together
Demonstrates accountability. Collaborates cross-functionally. Builds trusting relationships.
Empowered
Challenges the status quo. Adapts quickly and takes initiative.
Forward Thinking
Contributes strategic ideas. Stays current on industry and technology developments.
Inclusive Engagement
Encourages diverse viewpoints. Demonstrates inclusive leadership behaviors.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Benefits
Our benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings, Click Here.
Work Environment
Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs.
Inclusion & Belonging
We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.
IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.
Our client in the wealth management and charitable sector, is seeking a Digital / Web Strategy Lead to join their team full time. The Digital / Web Strategy Lead will own and elevate the organizations public digital presence. This newly created role is responsible for transforming the website from a static, brochure-style experience into a high-performing digital engine that drives engagement, discovery, and measurable business outcomes.
This is a hybrid onsite role with required onsite days Tuesday, Wednesday and Thursday, in Malvern, PA.
Reporting into Marketing and working in close partnership with IT, Client Services, and cross functional stakeholders, this role will define the vision, roadmap, and governance for the public web experience and broader digital ecosystem. The role requires a strategic, outcome oriented digital experience strategist who can translate business needs into scalable, user centric web experiences and serve as the connective tissue between marketing strategy and technical execution.
While the role does not involve content creation or hands-on development, it carries end-to-end accountability for web strategy, structure, user experience, and performance. Over time, the role is expected to grow into a people leadership position.
Digital / Web Strategy Lead Responsibilities:
- Define and lead the vision, strategy, and roadmap for the public web experience, ensuring alignment with organizational priorities and marketing growth goals.
- Reimagine the current website to support top of funnel discovery, engagement, and digital self-service, moving beyond a brochure style presence.
- Own site architecture, navigation, audience targeting, and user journeys to ensure clarity, relevance, and ease of use.
- Support and guide a successful website relaunch and ongoing optimization.
- Establish UX principles and standards with a strong focus on simplicity, accessibility, and performance.
- Champion data driven decision making using analytics, engagement metrics, and user insights to continuously improve the experience.
- Ensure the web experience supports visibility in search and emerging AI driven discovery channels.
- Serve as the strategic owner of the web platform and CMS (currently Drupal), with responsibility for evaluating and recommending future platform evolution.
- Act as a knowledgeable partner to IT translating business objectives into clear technical requirements and priorities.
- Oversee the broader digital ecosystem, including SEO, paid media, marketing automation, and attribution focused demand generation, in partnership with subject matter owners.
- Partner closely with Marketing, IT, Client Services, and other stakeholders to align digital priorities and execution.
- Collaborate with content, creative, and platform partners to ensure consistency, governance, and scalability.
- Serve as a trusted advisor to senior leadership on web strategy, digital performance, and emerging opportunities.
- Establish governance frameworks that balance innovation, speed, compliance, and risk management.
- Prepare the function to scale, with the potential to lead and develop a team over time.
Digital / Web Strategy Lead Requirements:
- Minimum 5-7+ years of experience in web strategy, digital experience management, or web product leadership.
- Strong background in financial services, wealth management, or similarly complex, regulated industries.
- Proven experience leading and evolving large-scale public web experiences with clear business outcomes.
- Deep understanding of CMS platforms, web analytics, SEO, and digital experience best practices.
- Experience working in Agile environments; familiarity with tools such as Jira and Confluence.
- Demonstrated ability to translate business needs into technical direction without being hands-on technical.
- Strategic mindset with a track record of taking web experiences from Point A to Point B.
- Comfortable operating at both strategic and executional levels.
- Clear communicator with strong stakeholder management and influence skills.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AG24-1980530 -- in the email subject line for your application to be considered.
Allie Gribble - Senior Solutions Delivery Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.
This job was first posted by Creative Circle on 03/12/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.
The Senior Digital Business Partner (Sr. DBP) Sam’s Club, will play a critical role in accelerating Kimberly-Clark North America’s digital engagement with shoppers, delivering results (e.g., market share, net sales growth, conversion, etc.) via digital activation, and driving digital thought leadership. Within this role, the individual will work closely with Field Sales + Demand Generators (formally called Omnichannel Marketers) leveraging analytics and insights to identify opportunities for growth, leading to actionable digital + omnichannel optimization recommendations around digital shelf, digital merchandising, retail media and, ultimately, execution. A successful Sr. DBP must be able to build relationships internally with Field Sales, Brand Teams, HQ Sales, and KC North America Marketing & Consumer Experience with our key customers, externally, to deliver continued Digital Commerce growth on Sam’s Club.
In this role, you will:
- Proactively conduct diagnostic analysis of the digital shelf (KCNA, Category, and Competitive) + provide recommendations thru an omnichannel lens that will enable field sales + demand generators to react and adjust business plans where needed.
- Analyze key business metrics/data (e.g., Clickstream, Retailer-Specific Data, Market Data) to inform recommendations driving traffic, conversion, and customer retention.
- Provide insights around algorithmic trends + site taxonomy.
- Collaborate with field sales in implementation of KCNA Digital Commerce Strategies (e.g., Subscription, Marketplace, etc.).
- Recommend and drive test + learn within the Digital Commerce marketing space
- Deliver against all KCNA milestones tied to Annual Operating plans, Business Plan Reviews, Customer Engagement Meetings, and Key Customer Meetings.
About Us
Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.
At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.
Led by Purpose. Driven by You.
About You
You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:
- Bachelor’s Degree
- 3+ years’ experience in Digital Commerce, Digital Marketing, and/or Omnichannel within relevant areas such as CPG, Retail, or Management Consulting
- Direct experience working in a highly matrixed, global company and capability to influence stakeholders at all levels
- High threshold for working and thriving in an ambiguous, fast-paced environment, e.g., ability to pivot quickly, figuring it out and adapting as you go
- Strong analytical skills leveraging data to drive decision-making
- Demonstrated ability to lead + manage multiple projects – prioritization and planning
- Excellent communication skills (both verbal and written)
Preferred Qualifications:
- Experience working with Omnichannel retailer(s)
- Proven track record of taking ownership and delivering results
- Ability to think both strategically and tactically with excellent attention to detail
- Madrid Experience
Total Benefits
Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website.
And finally, the fine print….
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.
Veterans and members of the Reserve and Guard are highly encouraged to apply.
Salary Range: 101,220 – 125,060 USD
At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.
Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion.
#LI-Hybrid
The Specialist will provide digital deal entry, pre-, and post-sale assistance to national sellers, as well as station sellers as volume or need dictates.
This position reports into the Corporate Digital Sales Operations Assistant Manager.
Responsibilities: Provide digital order entry support for National Sales teams Provide order entry backup to assigned station groups for high volume or PTO coverage Train and mentor Regional Specialists on digital products or processes as needed Assist in maintaining training materials, product documentation, order entry documentation, and other team resources Other duties as assigned Skills and Qualifications: Bachelor’s Degree in Marketing, Business, Communications, or a related field 1-2 years of experience in digital sales or operations and customer service Proficiency with MS Office Suite (Outlook, Word, Excel) Strong understanding of AOS and Jira systems Excellent communication, problem-solving, and customer service skills Strong organizational skills, attention to detail, and ability to manage multiple priorities under deadlines.
Core Competencies: Customer-Centric Mindset: Demonstrates patience and empathy, ensuring positive interactions and support for internal stakeholders.
Collaborative Spirit: Enjoys working with others to achieve shared goals and thrives in a team-oriented environment.
Creative Problem-Solving: Brings innovative ideas to improve processes and enhance campaign performance.
Adaptability: Handles shifting priorities and high-volume workloads with professionalism and efficiency.
Proactive Support: Takes initiative to assist colleagues and resolve issues before they escalate.
Enthusiasm for Helping Others: Gets excited about enabling fellow employees to succeed and contributing to overall team success.
The hourly compensation range for this role is $23.08 to $26.44 with bonus potential.
Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location.
Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, 15 paid vacation days, 2 paid personal days, 9 paid holidays, 40 hours of paid sick leave, parental leave, and employee stock purchase plan.
This position is hybrid for Maryland-based employees, with regular time in our corporate office.
We are also open to considering qualified remote candidates.
Work arrangement will be determined based on location and business needs.
Sinclair is proud to be an equal opportunity employer and a drug free workplace.
Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
About Us Sinclair, Inc.
(Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports.
The Company owns, operates, and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR, and The Nest.
Sinclair’s AMP Media produces a growing portfolio of digital content and original podcasts.
Additional information about Sinclair can be found at the Team The life-blood of our organization is our people.
We have a compelling story, a goal-oriented culture, and we take really good care of people.
How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed.
Ready to be part of a winning team? Let’s talk.
We are changing FINANCE to finance CHANGE!
Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. With now three physical branches in St Petersburg, Winter Park and Mount Dora and one digital branch, we are offering a full suite of banking products including personal and business banking and loan products (solar, residential, commercial, SBA and more). We are passionate about the environment, social issues and overall leaving our communities and the world better than we found it.
We want YOU to help us on this mission and are looking for exceptionally hard-working, passionate and bright new team members.
We are a team of growth focused, goal-oriented and competitive individuals. We collectively work hard to achieve our mission and growth-related milestones and continue to set and exceed new goals almost daily. We love what we do, and we love working with people who are just as excited about our objectives as we are!
Come join our Digital Branch as the Commercial Solar
Lender and take your career to a level unattainable in a traditional bank environment! The Commercial Solar Lender plays a pivotal role in advancing the commercial solar lending segment within the Digital Branch. This position is responsible for managing the end-to-end processing of all commercial solar loan applications received through the portal, ensuring the accuracy of application information, and maintaining ongoing customer relationships throughout the loan lifecycle. The role also involves collaborating with bank counterparts to provide status updates to installers, ensuring seamless communication. Additionally, the Commercial Solar Lender will contribute to driving sales and enhancing digital banking performance by building strong client connections, initiating and renewing loans, and securing deposits to foster comprehensive customer relationships with the Bank. This role will also support management in sales campaigns, new digital banking technology implementations, internal training, and encouraging technology adoption across the team.
This position is primarily remote within the State of Florida. Candidates must live in Florida to be considered. Please send a resume to apply.
Benefits:
- Competitive compensation
- Employer paid medical, vision and dental insurance
- Employer paid disability and life insurance
- 401k match
- Employee Stock Options
- Compelling incentive plans
- Employee only rates for certain loan products
- Working with an amazing team of dedicated and like-minded individuals!
- Being part of an exciting venture with amazing opportunities for growth and opportunities!
Primary Responsibilities:
- Sales- Complete the processing of Commercial Solar Loan applications submitted through the portal. For C&I Solar Loan applications that meet the automated decision criteria, verify accuracy and finalize processing. For applications outside of the automated decision matrix, prepare and submit a comprehensive loan package to the credit team for underwriting review to obtain approvals.
- Customer Service and Support- Provide high touch personalized customer service through daily virtual interactions with the client base. Resolve complex or high-priority customer complaints promptly and effectively. Exceed client expectations by creatively leveraging the bank's existing portfolio of products and services.
- Team Mentorship- Provide coaching and mentorship to digital bankers to support their professional growth and knowledge in commercial finance and lending. Foster a collaborative team environment. Collaborate with Senior Commercial Bankers to learn about Non-Profit Commercial Solar Projects.
- Reporting- Prepare and present reports on Commercial Solar Loan performance, sales, trends, and risk management to senior management.
- Mission Objectives- Partner with internal resources to ensure adherence to and promotion of our commitment to sustainability practices and continued carbon neutrality.
Secondary Responsibilities:
- Promote a favorable image of the Bank in all business activities within the community and social media.
- Exceed clients expectations by creatively leveraging the bank's existing portfolio of products and service
- Ensure compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.
- Demonstrate an understanding of and follow established Bank policies, procedures, and regulations, remain vigilant regarding online threats, phishing and other cyber- security risks, particularly as they relate to areas of oversight, identify inquiries that appear suspicious, obtaining reasonable and verifiable explanations, notifying the Compliance Officer when necessary; completion of all web-based compliance training; resolution of all issues concerning BSA report reviews of suspicious activity and or cash transactions.
Requirements:
- Customer Service- True servant mindset and dedication to customer satisfaction. Practices genuine care for the support and care of the customer. Tenacious focus on the delivery of an exceptional client experience. Proven record of effective and solution-oriented handling of escalations
- Sales- Proven record of increasing sales, and meeting SLAs. Proven, consistent achievement of business growth goals and financial target. Desire and ability to proactively promote all banking products through a consultative sales approach with a strong focus on customer needs.
- Communication- Excellent communication skills, both verbal and in writing. Ability to compose concise and professional correspondence. Comfortable interacting with customers on camera, phone, and chat. Possesses effective listening skills.
- Banking Experience- Comprehensive knowledge of digital banking systems and products and experience working in a bank environment. Educated in financial products and services, banking regulations and laws.
- Operations and Reporting- Ability to analyze data, identify trends, and make data-driven decisions. Ability to think strategically and proactively project department needs and performance corrections.
- Training, Learning and Technology- Ability to quickly learn, adopt, and use new technology. Proficient in Microsoft Office Suite and banking software applications. Enjoys technology and will be effective promoting technology.
- Efficiency and Organization- A well organized, resourceful self-starter with superior attention to detail and the ability to prioritize and thrive in high volume situations. Excellent time management and self-sufficient organization of one's tasks and workflow.
- Work Environment- Desire, curiosity and ability to work in a high pace, high growth, high pressure environment with limited direction and supervision that requires high accountability for one's work product and excellent independent judgement.
Equal Opportunity Statement:
At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
E-Verify Statement:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.