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What would a typical day look like as a Customer Service Administrative Assistant at Digicomm International?

In this role you will maintain fantastic relationships with and provide phenomenal service to Digicomm’s internal teams and external customers, the largest cable operators and service providers all over the world. You would ensure that we exceed their expectations throughout the purchasing process all the way through final delivery. When issues (e.g. customs, shipping, etc.) arise, you'd work to propose solutions in partnership with the Customer Service team. And you would leave the office every day knowing that your work enables our customers to seamlessly run their businesses around the world.

Digicomm International is a leading national and international supplier and manufacturer of CATV/FTTx equipment that has experienced year-over-year growth as our product lines have continued to diversify. Known for our exceptional commitment to customer service, Digicomm is a top-rated distributor to many well-known cable and broadband operators across the country including Comcast and Charter as well as many international operators in Mexico, Latin America, and Asia. Digicomm is a privately held company that offers a customer-centric work environment poised for continued growth.

What we'll expect from you and what you'll be doing:

• Maintain strong internal and external customer relationships, ensuring updated information is provided in a timely manner
• Manage the Customer Service team email queue by converting appropriate emails to cases within our CRM, utilizing team knowledge and critical thinking to discern which team member should be tagged based upon the request, subject, and timing, and marking emails as addressed in the inbox
• Accurately categorize cases by customer, merging related cases as needed
• Assist with CRM data management, including cleanup efforts to eliminate duplicate information and correct inaccurate account information, ensuring data accuracy and consistency
• Accurately document customer and company files to maintain data integrity, including adding customer information into the CRM
• Track orders and ensure successful final delivery, including providing product ETAs, packing lists, and proof of delivery to customers upon request
• Provide administrative assistance to our Customer Service leadership and team by managing ad-hoc requests and projects with strong time management, organization, and follow-up skills
• Assist our quote upload team in all aspects of uploading daily quotes; confirming that all quotes get to reconciling daily CS quotes, confirming that all quotes are accounted for, resolving questions from the quote upload team, and verifying that all quotes were uploaded to the QDB tool, researching any items that failed
• Assist our front desk administrative team in receptionist duties, such as using strong interpersonal skills to welcome clients and guests to our office and manage the Digicomm phone line
• Utilize strong problem-solving skills and cross-functional collaboration to achieve satisfactory resolutions to issues
• Respond to requests with a proactive and adaptable mindset, effectively prioritizing tasks and navigating competing demands to deliver timely and resourceful solutions
• Demonstrate a high sense of urgency and extreme attention to detail in all you do
• Other duties as assigned

Requirements:

• Authorization to work in the U.S.
• Associates’ or Bachelor’s degree preferred but not required
• 2+ years of professional business-to-business work experience in administration, customer service, or a related discipline
• Demonstrated ability to prioritize tasks effectively in a dynamic environment, balancing competing demands while maintaining a focus on high-quality outcomes
• Exceptionally customer-focused with advanced written and verbal communication skills.
• Advanced computer skills, specifically Microsoft Excel
• Exposure to Microsoft Dynamics, or a similar CRM, preferred but not required
• Willingness to remain flexible and adapt to change as we continue to grow as a company.

Digicomm International is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.

What you can expect from us:

This position offers a competitive compensation package including a base salary range of $45,000 - $53,000 per year and the opportunity to earn a quarterly bonus based on personal and team performance. The salary range will be commensurate with experience and qualifications.

Digicomm also offers a comprehensive benefits package that includes:

• Employee medical coverage premiums paid in full by Digicomm
• Dental and vision plans
• 401(k) plan with employer match that is fully vested upon enrollment
• PTO- Paid time off
• Company-paid Life and AD&D insurance
• Company-paid Short and Long-term Disability
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) or Health Reimbursement Arrangement (HRA)
• Professional development opportunities and career pathing
• Monthly happy hours and teambuilding events
• Semi-annual company celebrations

Digicomm International is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal,

Job Title: SDET / QA Automation Engineer

Location: Mount Laurel- NJ

Duration: Long Term

Job Description:

Job Summary:

We are seeking a highly skilled and experienced SDET / QA Automation Engineer with 8 to 10 years of expertise in Python, JavaScript, and modern automation frameworks. This position involves developing automation solutions, microservices, and test scripts while validating end‑to‑end network components and their behavior. The candidate should have strong domain knowledge in networking and cable technologies, with the ability to collaborate effectively with clients and cross‑functional teams.

Key Responsibilities:

• Develop microservices using Python, NodeJS, and Golang as part of automation and service validations.
• Develop standalone Python/NodeJS scripts to simulate network traffic and validate performance across different endpoints.
• Create Proof of Concepts (POCs) based on client needs and actively participate in client demos and technical discussions.
• Lead the creation of test strategies and manage test environments with both physical and virtual device setups.
• Create comprehensive test scenarios and automated test scripts using MochaJS, ensuring robust coverage of functional, integration, and regression test cases.
• Design reusable test components, validate API and microservice behavior, and integrate MochaJS test suites into the existing automation framework to enhance reliability and execution efficiency.
• Collaborate with cross‑functional teams to refine requirements, improve test coverage, and ensure smooth integration with CI/CD pipelines.
• Gather requirements and perform detailed analysis for new automation scenarios and test case development.
• Support manual and automation testing across applications, devices, and servers as required.
• Ensure code quality using tools like SonarQube and adhere to strict QA standards.
• Provide technical guidance, troubleshooting support, and mentorship to team members on tasks and issues raised by the client.
• Maintain version control and branching strategies using GitHub, ensuring high code integrity and traceability.
• Monitor automation execution, analyze failures, and drive root‑cause investigations to improve overall product quality.
• Document technical workflows, automation processes, and test scenarios to ensure long-term maintainability and knowledge sharing.

Required Skills & Experience:

• 8-10 years of experience in QA/SDET automation roles.
• Strong programming knowledge with Python and JavaScript.
• Good hands-on experience with Go Lang and NodeJS.
• Hands-on experience with MochaJS for scripting and automated testing.
• Excellent knowledge with web technologies like REST, SOAP, XML and JSON
• Proficiency in API testing using Bruno/ Postman.
• Familiarity with GitHub for version control and Jira for project tracking.
• Excellent domain knowledge in Network and cable domain
• Should be familiar with IMS architecture and SIP protocols.
• Good problem-solving and debugging skills.

Should have good communication and client interaction skills.

IDR is seeking a Technical Project Manager to join one of our top clients in New York, NY. This role is perfect for individuals who excel in managing complex technology projects and are eager to contribute to a dynamic and collaborative team environment. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

This is a mid-level position, ideally for candidates with 5–15 years of experience looking to continue growing their career in IT project/program management.

Position Overview/Responsibilities for the Technical Project Manager:

• Oversee comprehensive IT infrastructure and deployment program plans, working with cabling & networking teams for new builds, refreshes, and construction. 
• Lead a team of project managers through all phases of the technology project lifecycle, including scope development, requirements gathering, and project solution design.
• Oversee project schedules using Microsoft Project or similar tools, manage financial budgets, and ensure effective risk and issue management.
• Facilitate change management and provide regular project status updates to stakeholders.
• Proactively identify and address potential roadblocks, implementing contingency plans to maintain project momentum.

Required Skills for Technical Program Manager:

• 5-10 years of experience in technical program/project management, particularly in large organizations.
• Experience coordinating infrastructure deployments across construction, cabling, and networking teams.
• Proven track record of successful project management, with certifications such as PMP, PRINCE2, Agile, or Six Sigma being advantageous.
• Knowledge with ServiceNow Strategic Portfolio Management (SPM), including Project and Portfolio Management (PPM) and Demand Management is advantageous. 
• Ability to manage projects from initiation to closure, ensuring alignment with organizational goals.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
• Payrate will be based of experience; around $120,000

Interested in helping build the next phase of hyperscale data center expansion?

BlueSky Resource Solutions is partnering with a leading infrastructure services provider who is seeking a Regional Director of Data Center Infrastructure to oversee delivery operations within a major hyperscale market.

This role will lead ISP deployments within data center environments while building operational processes, developing field teams, and ensuring high levels of client satisfaction.

The ideal candidate is a hands-on operational leader with experience managing complex infrastructure projects, supporting business growth, and maintaining strong safety, quality, and financial performance standards.

Your project direction:

• Provide leadership for structured cabling and inside plant (ISP) infrastructure projects within large-scale data center environments.
• Oversee project lifecycle activities including planning, staffing, scheduling, quality control, and final project turnover.
• Build and lead field teams including supervisors, technicians, and project support staff.
• Develop and implement operational standards, documentation practices, testing procedures, and installation guidelines aligned with industry standards.
• Maintain strong relationships with enterprise and hyperscale data center customers, ensuring service-level commitments and project milestones are met.
• Collaborate with construction partners, electrical contractors, and facility operations teams to coordinate infrastructure deployment.
• Monitor project financials including labor forecasting, materials planning, change management, and cost control.
• Identify opportunities to improve operational efficiency through standardized processes, prefabrication, and digital reporting tools.

The best fit:

• 8+ years of experience in data center infrastructure, structured cabling, or network deployment environments.
• Experience managing field teams and overseeing multiple projects.
• Demonstrated experience managing project budgets, scheduling, and operational performance metrics.
• Strong client-facing communication and leadership capabilities.
• Industry certifications are considered a plus.
• Ability to meet site access requirements including background screening and safety compliance.

Summary:

HCLTech is looking for a highly talented, self-motivated and Experienced PLC Engineer to join it in advancing the technological world through innovation and creativity.

Job Title: Electrical PLC Engineer

Job ID: 1543025BR

Position Type: Fulltime

Location: Milpitas, CA

Key Skills & Experiences required :

• Experience in control systems and Safety interlock circuits.
• Expert in Siemens PLC program development
• Hands on experience in component selection (Cables, wire, connectors and harnesses accessories)
• Experience in Power budget and load calculation and Electrical component selection
• Semi experience in Harnesses design for PDU, Racks, Process equipment’s
• Hands on experience in electrical schematic design and system level interconnect diagram design
• Knowledge on the thermal test and power measurement
• Material procurement and Design Validation
• Capable to understand the high-level system requirement and providing workable solution
• Good knowledge in compliance NFPA, CE, SEMI S2, S8
• Knowledge of Clean room and SEMI standards is an added advantage.
• Aspire to own complete product cable harness, PDU design ownership and installation

Education & Experience

• Bachelor’s degree in electrical, Electronics, Mechatronics, or related field.
• Minimum 5+ years of relevant experience in Electrical Engineering

Pay and Benefits

Pay Range Minimum: $68000 per year

Pay Range Maximum: $110000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Job Description:

Avionics Technician you will be responsible for installing electrical harnesses/components, routing various wire/cables, Terminating cables/wires, and performing operational checks. You may also be required to troubleshoot and repairing electrical and avionics systems based on area assigned. Will sometimes perform other duties such as general mechanic installs, testing, and inspections.

Current relevant Avionics MOD experience

Manager open to 4/6 start date

The Network Resident will be responsible for managing, configuring, and maintaining the NVIDIA-based data center network fabric. This role ensures optimal network performance, resolves switch access issues, maintains physical connectivity across racks, and integrates network telemetry into the organization’s observability platform.

Key Responsibilities

• Configure and manage a three-tier NVIDIA switch fabric including:
• 5400 Series – 400G/800G core fabric
• 3400 Series – 10G management tier
• 2200 Series – 1G distribution tier
• Provide configuration and operational support for Intervision-provided 2200 series switches.
• Troubleshoot and resolve authentication/access issues on network switches and integrate them into the network fabric.
• Ensure proper physical connectivity and cabling to designated rack zones and cabinet infrastructure.
• Integrate switch telemetry and monitoring with OpenTelemetry (OTEL) and the existing observability platform.
• Support the migration of the observability system from the Development Cluster to the Infrastructure Cluster.
• Monitor network performance, availability, and fabric visibility.

Required Skills

• Strong experience with data center networking and switch configuration
• Experience with NVIDIA networking switches / Spectrum / Cumulus or similar
• Knowledge of high-speed Ethernet networks (10G–800G)
• Troubleshooting of switch access, authentication, and connectivity issues
• Experience with network monitoring, telemetry, and OpenTelemetry
• Familiarity with data center rack architecture and cabling

Preferred Qualifications

• Experience in AI/HPC infrastructure networking
• Knowledge of observability platforms and telemetry pipelines
• Hands-on experience with large-scale fabric deployments

Company Description

MSS, Inc., based in Nashville, Tennessee, designs and manufactures advanced sensor-based optical sorting equipment for the recycling and waste management industry. Since 1974, MSS has served a variety of applications, including single and dual-stream MRFs, plastic recycling, construction and demolition recycling, metal recycling, and electronic scrap processing. As a division of the CPG Group, MSS is part of a team dedicated to delivering high-quality recycling equipment and turnkey systems to empower customers as industry leaders.

Role Description

This is a full-time, on-site role located in Nashville, TN, for a Field Installation Technician. The Field Installation Technician’s primary responsibilities will be the assembly and setup of the

equipment for a customer project. This will include coordinating with the Service Manager,

Project Manager, subcontractors and customer the installation of the machinery and equipment

in the customer facility. The installation will include testing and adjusting or recommendations to

bring the equipment to an operating state.

Complete tasks related to the installation, power up and setup of the equipment and software.

This position will install machine components, route and terminate pneumatic lines, route and

terminate flexible electrical conduits and the related wiring/cabling

Responsibilities:

• Install, commission, maintain, repair, and set up sensor-based sorting equipment.
• Assemble machine components and perform mechanical alignment using hand and power tools.
• Route and terminate pneumatic lines, electrical conduits, and wiring/cabling.
• Conduct pre-shipment testing and quality control following company procedures.
• Perform onsite service, preventative maintenance, and equipment cleaning.
• Produce detailed service reports, PM trip reports, and other required documentation.
• Establish strong relationships with customers and maintain clear communication.
• Support the production team as needed.
• Perform other duties as assigned.

Required Qualifications:

• 2+ years of hands-on experience in similar duties.
• Ability to follow instructions and retain technical information.
• Adaptability and flexibility to changing priorities.
• Strong communication skills for collaborating with coworkers, management, customers, and subcontractors.
• Proficiency with hand tools, power tools, meters, and gauges.
• Ability to read mechanical and electrical blueprints and schematics.
• Ability to work efficiently under time constraints.

Preferred Qualifications:

• Knowledge of machine design, repair, and maintenance.
• Understanding of electrical and electronic circuits and diagnostic tools.
• Basic knowledge of mechanical, pneumatic, and electrical systems.
• General PC skills, including minor troubleshooting.
• Prior ERP experience.
• Bilingual English-Spanish preferred.

Licenses/Certifications:

• Valid driver’s license with a clean record.
• Ability to obtain a passport.

Work Conditions:

• Work in indoor and outdoor environments.
• Flexible shifts with the ability to adapt to changing schedules at customer sites.
• On-call availability with possible overtime or weekend work.
• Ability to lift up to 70 lbs.

Travel:

• Travel to customer job sites is required, including weekend and multi-week trips.
• Estimated time away from the office: 30–40%.

MSS, Inc.

300 Oceanside Dr, Nashville, TN 37204

651-578-12669 |

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• Perform incoming, in-process, and final inspections per documented requirements
  
• Inspect PCBAs, mechanical components, and cable assemblies (visual and dimensional)
  
• Enter inspection results into the manufacturing execution system
  
• Generate nonconformance and defect reports
  
• Read and interpret specifications and part prints
  
• Monitor critical equipment and instrumentation
  
• Enforce FOE/FOD, ESD, and calibration protocols
  
• Communicate quality issues and assist in problem resolution
  
• Support Quality Assurance activities for engineering and operations
  
• Comply with all safety, quality, and workplace regulations
  

• 
  
• Maintain compliance with ISO-9001 and/or AS9100 quality systems
  
• Ensure documentation accuracy and traceability
  
• Support internal audits and quality initiatives
  
• Maintain a clean, organized, and audit-ready work area
  
• Work overtime as needed to meet production demands
  

• 
  
• High School Diploma or equivalent
  
• Minimum 2 years of incoming inspection experience in a manufacturing QC environment
  
• Knowledge of PCBA inspection
  
• IPC-A-610 certification or previous certification required
  
• Experience working in ISO-9001 and/or AS9100 environments
  
• Ability to read and interpret specifications and part prints
  
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)
  
• Ability to work under a microscope for extended periods
  
• Ability to meet U.S. export control eligibility requirements
  

• 
  
• Experience with Aegis Factory Logix
  
• Aerospace or defense industry experience
  
• Experience with wire bond or die attach inspection
  

• 
  
• Detail-oriented with a strong quality-first mindset
  
• Comfortable working in a structured, compliance-driven environment
  
• Disciplined in documentation and traceability
  
• A collaborative team player who communicates clearly
  
• Committed to safety, ESD, and FOD prevention standards
  

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• Performance-based bonus opportunities
  
• Medical, life, and disability insurance
  
• Company-paid holidays and paid time off
  
• 401(k) retirement plan
  
• Discounted employee stock purchase plan
  
• Tuition reimbursement
  
• Professional development platforms (LinkedIn Learning, Headspace, Aaptiv, Virgin Pulse)
  

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• Assembling and wiring completely aircraft electrical, radio, and radar units such as main junction and terminal boxes, main engine disconnect plug, main control, switch panels, radio panels, and instrument panels
  
• Completing hookup of wiring, flexes, and cables, and troubleshooting electrical and radio assemblies having multiple interconnected units and accessories
  
• Forming and running harnesses, breaking out and terminating wiring to terminal points where wire routing and location of electrical units and accessories are established by jig board layouts
  
• Making continuity checks (including necessary operation) of above assemblies and harnesses as required, and selling same to inspection
  
• Fabricating completely hi-voltage radio and radar cables that require the soldering of multiple wires, shields, tubes, connectors, pins, washers, spacers, and cores