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Job Description: IT Support Engineer
Locations: Charlottesville, Virginia
Full Time
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
- Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
- Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
- Inventory management
- Imaging of Laptops & Desktops
- Printer Management
- Assistance in fixing issues for Conference room and working with Vendor for room setup
- Hardware/software troubleshooting and resolution
- Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
- Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
- Network & Sharing printer installation
- Knowledge of Office 365 support
- Coverage/compliance software installation and troubleshooting
- Good communication skill
- Good Knowledge of DHCP, DNS.
- Maintain IT inventory, coordinate vendor support, and assist with procurement
- Support Mac devices
- Strictly adhere to defined Service Level Agreements (SLA’s)
- Support recurring meetings, events, and after-hours activities as required
- Documenting incidents, problems, and resolutions for future reference and for the knowledge base
- Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
- L1 level network troubleshooting and resolution for LAN Connectivity
- Hands & feet support to Backend team for Network/Server/application issue
- Working with vendor support contacts to resolve technical issues
- Labelling Racks & devices
- Server mounting/movement
- Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
About Us
Taurus Industrial Group is a leader in the industrial services sector, specializing in technical solutions like engineering and automation, electrical and instrumentation, civil and mechanical, and other specialty services. Our mission is to deliver exceptional service and operational excellence to meet the needs of our clients across diverse industries.
Position Overview
The Viewpoint Vista System Administrator will serve as the primary owner of the Vista ERP environment across Taurus Industrial Group. This role partners closely with Finance, HR, Operations, and Project Management to improve workflows, ensure data integrity, and enhance the effectiveness of our business systems. The ideal candidate is proactive, detail-oriented, and comfortable supporting a fast-paced, multi-entity industrial services organization.
Key Responsibilities
- Oversee daily administration of the Viewpoint Vista ERP system, including user setup, permissions, and module configurations.
- Monitor system performance, troubleshoot issues, and coordinate solutions with internal teams and Viewpoint support.
- Support and optimize modules such as Job Cost, AP, AR, GL, Payroll, HRIS, Equipment, Inventory, and Project Management.
- Lead testing and rollout of system updates, patches, and enhancements with minimal operational disruption.
- Develop, audit, and maintain data standards to ensure quality and accuracy across all business units.
- Build, maintain, and enhance reports and dashboards using SQL, Crystal Reports, and Viewpoint tools.
- Partner with Finance and Operations leadership to streamline workflows and improve process efficiency.
- Provide training, guidance, and Tier 1–3 support to Vista users across the company.
- Document procedures, workflows, system configurations, and best practices.
Education & Experience
- Bachelor’s degree in Information Systems, Business, Accounting, or related field (preferred).
- 3–5+ years of hands-on experience administering Viewpoint Vista in an industrial, construction, or services environment.
Skills & Competencies
- Strong SQL skills and familiarity with Crystal Reports, SSRS, or similar reporting tools.
- Experience supporting multi-entity organizations and field-based operations.
- Understanding of accounting, payroll, and job cost workflows.
- Excellent communication, problem-solving, and customer service skills.
- Ability to work collaboratively across multiple teams and prioritize in a dynamic environment.
What We Offer
- Opportunity to make an immediate impact in a growing, multi-business-unit organization.
- Competitive compensation and benefits package.
- A culture centered on safety, integrity, and operational excellence.
- The ability to drive meaningful improvements in systems that support thousands of employees and field operations.
How to Apply
Submit your application through LinkedIn or visit our career page
Taurus Industrial Group
Overview:
As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.
You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.
Responsibilities include but not limited to:
Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.
Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.
Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.
Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.
Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.
Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.
Cross functional understanding of how their work integrates with other business workstreams and initiatives.
Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.
Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.
Participates in governance meetings and communicates technical and business product status and progress with senior leaders.
Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.
Engages in product discovery efforts to identify strategic opportunities.
Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.
Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value
Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.
Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.
Qualifications:
Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.
Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
Ability to influence teams to deliver great customer experience without direct authority.
Working knowledge of Product Management practices.
Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.
Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.
Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.
Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.
Preferred Qualifications:
Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.
Proven track record working in an agile environment while delivering results based on effective prioritization.
Experience with stakeholder management and collaboration.
Ability to quickly learn new domains and adapt to changing business needs.
Knowledge of product and project and portfolio management best practices.
Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.
Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.
Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.
Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$84,000.00 - $155,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
The Director of Construction Technology plays a critical role in advancing the company’s use of technology across all business units and particularly within operations. This position serves as the bridge between construction operations, IT, and executive leadership — ensuring that technology solutions are effectively deployed, utilized, and continuously improved to support project delivery, operational efficiency, and data-driven decision making.
The Director of Construction Technology will maintain active awareness of emerging construction technologies, lead software training and adoption efforts, and provide first-line support for systems in use. This role is ideal for a candidate with a strong understanding of construction processes, a working knowledge of IT and system integrations, and a passion for applying technology to improve performance and collaboration across the organization.
This position reports to a Senior executive and will work closely with Project Management, Field Supervisors, Accounting, IT Staff, and the Executive Leadership team.
KEY RESPONSIBILITIES
Technology Leadership & Strategy
- Stay informed of industry technology trends, vendor developments, and emerging software capabilities relevant to construction operations.
- Advise leadership on opportunities for innovation, efficiency, and competitive advantage through technology adoption.
- Participate in strategic planning for technology roadmaps, integrations, and process automation.
System Management & Support
- Provide Level 1 helpdesk support for construction technology platforms, including issue resolution, troubleshooting, and escalation to vendors or IT as needed.
- Support implementation, configuration, and optimization of applicable technology solutions, software and systems.
- Ensure smooth coordination and communication between project and field personnel, IT staff, and software vendors.
Training & Adoption
- Develop and deliver training programs for project and office staff on relevant technologies and best practices.
- Create and maintain training materials, user guides, and process documentation.
- Promote a culture of technology adoption and continuous learning across the company.
Vendor & System Administration
- Assist in vendor management, including contract renewals, license tracking, support coordination, and performance evaluation.
- Coordinate system updates, release testing, and change management with IT and vendor teams.
- Help evaluate new software solutions, pilot programs, and system integrations.
Integration & Data Awareness
- Support efforts to integrate systems for seamless data flow between project management, corporate services, and field applications.
- Work with IT and business intelligence teams to improve data accessibility, reporting, and analytics.
- Understand and advocate for data integrity, ownership, and governance across platforms.
Collaboration & Field Engagement
- Collaborate daily with IT staff, project executives, project and field leaders, and senior management to align technology initiatives with operational goals.
- Conduct regular visits to company offices and job sites to assess technology use, identify opportunities for improvement, and provide hands-on support.
QUALIFICATIONS
Education
- College degree in Construction Management or related discipline preferred.
- Education or formal training in computer science, programming, or software development is a plus and may substitute for the college degree above with relevant operational experience.
Experience
- Minimum of 5 years of experience in the construction industry.
- At least 4 years in construction operations (field or project management experience preferred).
- 2–4 years of experience in a role involving technology solution management, system administration, or software implementation
- Experience in major software/systems transitions preferred.
- Experienced in the end-to-end implementation of scalable data lake solutions for enabling enhanced data accessibility and analytics for strategic business decisions.
- Developed interactive dashboards and reports using Power BI or equivalent.
Technical Competencies
- Familiarity with construction technology platforms such as Procore, Viewpoint, Autodesk, Bluebeam, etc.
- Understanding of IT operations, system integrations (APIs, data exchanges, middleware), and database principles.
- Proficiency in Microsoft 365 ecosystem (SharePoint, Teams, Power BI) and other common collaboration tools.
- Ability to train, communicate, and translate technical concepts to non-technical users.
Manages the development, implementation, maintenance, and support of emerging and existing systems and technologies at the CTA, including both operational and administrative software systems and associated hardware, voice/video/data networks, data warehouse and data lakes, security systems, wired and wireless infrastructure, and all associated telecommunication systems and devices.
o Champion adoption of contemporary and emerging technologies to modernize CTA’s applications, systems and platforms, tele-communication infrastructure, public transit systems and public safety systems and technologies to support and further the mission of the CTA.
o Establish and implement a strategic data plan for data storage and compliance, access, data warehouse expansion and cloud migration.
o Lead enterprise telecommunication and network infrastructure modernization programs with a strategic approach to improve reliability, performance and coverage across CTA’s facilities and field operations.
Perform audits of all legacy technologies and continue oversight of the maintenance and support of a fiber optic infrastructure, subway cellular infrastructure, UHF infrastructure and IP telephone infrastructure.
o Direct lifecycle management and continuous improvements of CTA’s enterprise systems, transit and public safety technology including control center systems, dispatch/communications platforms, camera and video platforms, radio infrastructure, incident management, transit tracking, digital signage and public address systems.
Utilize standard methodologies and quality assurance practices that reflect industry best practices.
o Lead creation and continual refinement of IT strategy and projects in cooperation with CTA leadership, departments, staff, and outside consultant staff.
o Direct and ensure implementation of IT strategy and best practices for proactive management of IT assets and infrastructure.
o Direct and ensure that customer/client IT needs are translated into tangible project goals and schedules.
Oversee the composition and research of project specifications methodology and procedures.
o Direct IT Operations (multiple service desks and field support) establishing ITIL-based processes for incident, problem, change and release management with measurable Service Level Agreements.
o In partnership with CTA’s Cyber Security team, oversee the implementation of information security infrastructure, systems, procedures, and standards in order to protect all data of the CTA from cyber security threats.
o Effectively manage multiple IT contracts and vendors, grants and budget funding.
o Collaborate with CTA Finance department to ensure proper management and record-keeping of multi-million dollar capital grant investments.
Collaborate with CTA Procurement to ensure proper management and record keeping of multi-million dollar contracts.
o Lead cloud and emerging technology functions, including migration, planning, platform operations and evaluating/operationalizing innovations that improve services and cost efficiency.
• Hold department accountable and responsible for meeting the objectives and goals of the CTA and support an innovation-focused culture and mindset.
o Provide executive and policy direction to managerial, professional, and technical staff (including vendor and contractors) engaged in implementing technology functions.
o Establish and execute programs to meet objectives and develop an organization that effectively administers area responsibilities and functions.
o Evaluate the performance of management and supervisory staff for compliance with CTA programs and policies and attainment of goals and objectives.
o Establish operational readiness, training and knowledge management programs for technology teams and business users, improving adoption, reducing downtime and strengthening front line support.
• Represent the department and the CTA with various levels of management throughout the CTA and with other local agencies.
Collaborate with management and staff in the development of strategic and operating plans of the CTA.
• Lead the preparation and administration of the Capital and Operating budget of the Technology Department.
Oversee, manage and present operating budgets and capital investment requests to top CTA management and various funding and regulatory agencies to ensure mission-critical systems and infrastructure are kept in good working order (state of good repair).
Create technology capital plan and roadmap for infrastructure, system and technology asset renewal based on lifecycle requirements.
• Hires, trains, develops, monitors, and evaluates performance of staff.
Reviews and recommends personnel actions for approval.
Develop strategies for maintaining staff skills and knowledge consistent with current industry standards.
Ensure coverage and succession planning for all personnel.
• Performs related duties as assigned.
MANAGEMENT RESPONSIBILITIES Reporting to this position may include the following jobs: Job Title • Directors • General Managers • Senior Managers CHALLENGES • Keeping abreast of new and quickly changing developments and advancements within telecommunications infrastructure, public transit technology and public safety technology.
• Designing and implementing technology programs that adapt to changing CTA and customer needs and expectations.
• Navigating a highly regulated environment to finance and procure technology.
• Managing the transformation of CTA's legacy technologies and systems to modern systems and tools while maintaining service levels of existing technologies.
EDUCATION/EXPERIENCE REQUIREMENTS • Bachelor’s degree in IT Management, Technology, or a related discipline, plus ten (10) years of experience in managing technology applications, systems, devices, telecommunications infrastructure, projects, support and operations, of which five (5) years is in a staff supervisory or management role, or an equivalent combination of education and experience.
• In addition, ten (10) or more years of experience in leading, large, cross-functional teams or enterprise-wide technology programs.
• Master’s degree in Computer Science or Information Technology Management preferred.
• Experience managing Technology department in a public agency, transportation telecommunications or utility company preferred.
• Experience leading, developing, and implementing Technology strategy preferred.
• Experience developing and managing IT Policy and standards including IT enterprise Security.
PHYSICAL REQUIREMENTS • Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.
• Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.
KNOWLEDGE, SKILLS, AND ABILITIES • Detailed knowledge of principles, policies, and practices of information technology, technology, and related programs.
• Detailed knowledge of the operations, services, and activities of a large-scale technology program.
• Detailed knowledge of related local, state and federal laws, rules, regulations, and collective bargaining agreements.
• Detailed knowledge of the methods and practices in budget planning and administration • Detailed knowledge of the principles of leadership, team building, motivation, and conflict resolution.
• Detailed knowledge of cyber security trends and developments in IT risk management.
• Detailed knowledge of various compliance standards (PCI DSS, HIPAA, etc.) and guidelines as relates to information technology.
• Working knowledge of public funding options and investment opportunities.
• Working knowledge of public procurement policies, contract negotiations and vendor management.
• Working knowledge in multiple technology disciplines overseen by this position.
• Working knowledge of the methods and principles of supervision, training, and performance evaluation.
• Strong leadership, team building and organizational skills, attention to detail and proven ability to handle multiple complex tasks simultaneously.
• Strong interpersonal skills with the proven ability to interact positively and successful with all levels of the organization and community.
• Strong written and oral communication skills including presentation experience to diverse audiences.
• Strong networking skills with experts in industry – solid record of maintaining and developing successful relationships.
• Strong ability to multi-task and to handle multiple programs and projects.
• Strong organization, financial, presentation, and operational skills.
• Strong analytical and problem-solving skills.
• Ability to competently plan, direct and coordinate the functions of the department.
• Ability to define, develop and evaluate objectives, standards and performance levels for assigned groups.
• Ability to review, assess, and evaluate data from various diverse sources and generate effective solutions and competent decisions.
• Ability to maintain amiable and effective working relations with management and external contacts.
• Ability to produce technical reports using desktop publishing software and other IT related systems and programs.
WORKING CONDITIONS • General office environment.
• Working conditions are normally administrative in nature, but may periodically require employee to adjust to conditions to address the technical and project support needs of the CTA.
• This position is considered a "C-List" position under the “Revolving Door” prohibition within the State Officials and Employees Act (5 ILCS 430/5-45), which contains a number of post-employment restrictions CTA employees in C-list designated positions must follow.
Among other requirements listed in this statute, CTA employees in C-list designated positions are required to follow State notification procedures to the Office of the Executive Inspector General prior to acceptance of any applicable non-State employment or may be fined significant penalties.
EQUIPMENT, TOOLS, AND MATERIALS UTILIZED • Standard office equipment.
• Personal computer and related software.
• All technologies that are information-based and generate data used by applications across the enterprise, or involve standards computing platforms running on common infrastructures, including: Centralized Computer Systems, PC's, LANs and Network Architecture Construction, Communications Technology (Radio, etc.), Intelligent Transportation Systems (ITS), Distributed Departmental Systems.
Please note, employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.
Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.
Applicants, if hired,must comply with CTA's residency ordinance.
CTA IS AN EQUAL OPPORTUNITY EMPLOYER No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve.
CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result.
If you require an accommodation in the application or hiring process, please contact prior to the submission of your application or upon notification of your actual test date.
CTA will work with you to determine if an accommodation can be provided.
Vice President of Innovation, Data & Technology
StartDate: ASAP
Join a Midwestern region as their next Vice President of Innovation, Data, & Technology!
The Position
- The Vice President (VP) of Innovation, Data, & Technology will be responsible for providing executive leadership for enterprise-wide innovation, data, AI, and technology strategy, ensuring alignment with Life Unlimited' s mission, growth objectives, and long-term sustainability.
- Reporting to the Chief Operating Officer (COO), the VP will serve as a strategic advisor to senior leadership, guiding responsible adoption of emerging technologies, artificial intelligence, automation, and digital transformation initiatives.
- Lead the design and execution of a modern data and analytics ecosystem, including data governance, advanced analytics, dashboards, and reporting to drive real-time, data-informed decision-making.
- This leader will strive to champion AI-enabled solutions and intelligent automation that improve service delivery, workforce effectiveness, compliance, and financial performance.
- Key responsibilities include overseeing cybersecurity, privacy, risk management, and regulatory compliance, and embedding security and trust into all technology and AI initiatives.
- Build and develop high-performing technology, data, analytics, and innovation teams, fostering a culture of curiosity, collaboration, and continuous improvement.
- Manage technology investments, budgets, vendors, and strategic partners, ensuring measurable outcomes, scalability, and strong return on mission.
Requirements
- Bachelor's degree in information technology, computer science, and/or other related fields are required; master's degree is strongly preferred.
- A minimum of five years of leadership experience within a related setting is required.
The Organization
- Life Unlimited is a fast-growing human services organization based in Kansas City, Missouri, dedicated to delivering exceptional support and services for individuals with disabilities.
- Over the past decade, Life Unlimited has expanded from $4.5M to $50M organization, reflecting our deep community impact and commitment to meaningful, person-centered care.
- Life Unlimited partners with local individuals, families, and stakeholders to enhance independence, dignity, and quality of life across diverse communities throughout the region.
- They are deeply committed to their mission-driven culture and emphasize innovation, collaboration, and continuous improvement to advance equitable opportunities and outcomes.
- Rooted in Kansas City, Life Unlimited is proud to combine community presence with a forward-thinking vision, leveraging data, technology, and compassionate leadership to shape the future of human services.
The Community
- When it comes to great food and drink, Kansas City (KC) has made its mark. Smoky barbecue. Local distilleries. Every aspect of the culinary and spirits scene possesses a uniquely KC twist that makes it something special. It's a culture that embodies the city's diverse influences, from international flavor and home-style cooking to unrivaled craft beer breweries.
- In-house roasters keep beans fresh while expert baristas sling espresso and other caffeine concoctions amidst some of the most welcoming and appealing environments in the city.
- Unique attractions throughout KC beckon locals and visitors alike to find the city's hidden gems. Explore the nationally recognized World War I Museum. Let curiosity guide you at Union Station. Walk in the steps of America's 33rd President in Independence.
Please direct all inquiries, applications, and referrals to:
?Jill Ettori
Executive Search Director
781-591-3720
#BESRecruitment
#LI-JE1
Facility Location
Located close to the geographical and population centers of the U.S., Kansas City really lives up to its moniker as "The Heart of America." Famous for its mouth-watering barbeque dishes, you'll soon find there is much more to this town than just the food. With its abundance of fountains and boulevards, Kansas City is the perfect place for travelers looking for a thriving Midwestern city.
Job Benefits
About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
Information Technology, IT, Chief Information Officer, CIO, Chief Technology Officer, Information Systems, Informatics, Data Processing, Network, electronic highway, information superhighway, web, virtual, artificial intelligence, computer technology, operating systems, programmer, programming, business technology, computing, electronic technology, computerized information
Monday - Friday 8 am - 5 pm
Onsite
Summary:
The Senior Associate Counsel provides legal support for hospital information technology operations, including comprehensive legal and strategic guidance on the procurement, deployment, and governance of information technology systems (ISD) and artificial intelligence. This position reports to the Vice President, Senior Associate Counsel with a reporting matrix to the Chief Information Officer.
Responsibilities:
* Advise hospital leadership and procurement teams on the legal implications of acquiring new technologies, such as electronic health records (EHR), telemedicine platforms, cybersecurity tools, and medical devices and the implementation of artificial intelligence tools.
* Draft, review, and negotiate a broad array of information technology contracts—such as software-as-a-service (SaaS) agreements, cloud hosting terms, data processing addenda, and business associate agreements. Identify and address legal risks in vendor offerings and technology solutions.
* Advise hospital leadership on legal considerations surrounding digital transformation initiatives, innovation adoption, and strategic partnerships with technology providers.
* Collaborate with hospital IT and security teams to develop policies and protocols for safeguarding patient data and critical systems. Advise on incident response plans, breach notification procedures, and risk mitigation strategies. Stay abreast of emerging threats and evolving best practices.
* Provide legal support for hospital-wide policies on technology use, social media, device management, remote work, mobile access to sensitive information, and enterprise risk for information technology. Ensure policies reflect current legal requirements and operational needs.
* Support the hospital in managing disputes or litigation related to technology vendors, data breaches, intellectual property claims, and other technology-related matters. Coordinate with litigation counsel as needed.
* Education and Training: Provide ongoing education to staff and leadership on legal implications of technology adoption, emerging regulatory requirements, and evolving risks in the health technology landscape.
* Identify and assess legal, operational, and compliance risks in IT contract.
* Other duties as assigned.
Other information:
Technical Expertise
* Openness to learning and keeping pace with rapid changes in both healthcare delivery and technological innovation.
* Aptitude for working effectively with clinicians, IT professionals, administrators, vendors, and regulators.
* Capacity to guide organizational leadership through complex legal and strategic decisions regarding technology investments.
* Resourcefulness and creativity in navigating novel legal challenges emerging from digital health transformation.
Education and Experience
* Education: Juris Doctor (JD) degree from an accredited law school; Ohio bar admission or ability to obtain admission prior to start date.
* Experience: Minimum of 5 years of legal practice advising in healthcare Information technology contracts is required.
* Technical Knowledge: Familiarity with healthcare IT systems, data privacy and security laws, and emerging technologies (such as artificial intelligence, cloud computing, and IoT).
* Skills: Strong contract negotiation, drafting, and analytical skills. Excellent verbal and written communication abilities. Competency in risk assessment and strategic thinking.
* Demonstrated integrity, discretion, and ability to work collaboratively with multidisciplinary teams.
Full Time
FTE: 1.000000
Status: Onsite
Responsibilities:Advise hospital leadership and procurement teams on the legal implications of acquiring new technologies, such as electronic health records (EHR), telemedicine platforms, cybersecurity tools, and medical devices and the implementation of artificial intelligence tools.Draft, review, and negotiate a broad array of information technology contracts—such as software-as-a-service (SaaS) agreements, cloud hosting terms, data processing addenda, and business associate agreements. Identify and address legal risks in vendor offerings and technology solutions.Advise hospital leadership on legal considerations surrounding digital transformation initiatives, innovation adoption, and strategic partnerships with technology providers. Collaborate with hospital IT and security teams to develop policies and protocols for safeguarding patient data and critical systems. Advise on incident response plans, breach notification procedures, and risk mitigation strategies. Stay abreast of emerging threats and evolving best practices.Provide legal support for hospital-wide policies on technology use, social media, device management, remote work, mobile access to sensitive information, and enterprise risk for information technology. Ensure policies reflect current legal requirements and operational needs.Support the hospital in managing disputes or litigation related to technology vendors, data breaches, intellectual property claims, and other technology-related matters. Coordinate with litigation counsel as needed.Education and Training: Provide ongoing education to staff and leadership on legal implications of technology adoption, emerging regulatory requirements, and evolving risks in the health technology landscape.Identify and assess legal, operational, and compliance risks in IT contract. Other duties as assigned.
Other information:Technical Expertise Openness to learning and keeping pace with rapid changes in both healthcare delivery and technological innovation.Aptitude for working effectively with clinicians, IT professionals, administrators, vendors, and regulators.Capacity to guide organizational leadership through complex legal and strategic decisions regarding technology investments.Resourcefulness and creativity in navigating novel legal challenges emerging from digital health transformation.
Education and Experience Education: Juris Doctor (JD) degree from an accredited law school; Ohio bar admission or ability to obtain admission prior to start date. Experience: Minimum of 5 years of legal practice advising in healthcare Information technology contracts is required.Technical Knowledge: Familiarity with healthcare IT systems, data privacy and security laws, and emerging technologies (such as artificial intelligence, cloud computing, and IoT).Skills: Strong contract negotiation, drafting, and analytical skills. Excellent verbal and written communication abilities. Competency in risk assessment and strategic thinking.Demonstrated integrity, discretion, and ability to work collaboratively with multidisciplinary teams.
Full Time FTE:
1.000000Status: Onsite
We are looking for a Senior Technology Compliance Analyst who will play a pivotal role in advancing our Compliance Program. This unique opportunity allows you to serve as a subject matter expert, collaborating with Technology management teams to design, evaluate and test internal controls for efficiency and effectiveness. In this role, you will monitor regulatory and technology changes, coordinate with internal and external auditors, and ensure compliance across the organization. You will lead control reviews for new business areas, technologies, and evolving processes, identify gaps between policy and practice, and recommend remediation strategies.
What you will do – Essential Responsibilities
- Develop and maintain a comprehensive framework for Technology Compliance, including validation, classification, and control testing across IT domains (e.g., PCI DSS, HIPAA, Data Privacy).
- Execute enterprise compliance governance frameworks, balancing risk appetite with business needs and translating findings into actionable steps.
- Lead compliance assessments and pre-implementation reviews to ensure proper controls are designed, implemented, and documented.
- Design, implement, and maintain enterprise-wide General IT Controls (GITCs) and compliance frameworks aligned with regulatory requirements (PCI DSS, SOX, HIPAA, Data Privacy, etc.).
- Develop and enforce processes and procedures to ensure adherence to company policies, laws, and industry standards (e.g., NIST, ITIL).
- Influence compliance strategy and direction within established standards and guidance.
- Act as a trusted advisor and subject matter expert on technology key controls, partnering to evaluate control effectiveness, identify risks, and support remediation efforts.
- Leverage technical experience to assist management in designing appropriate automation and system configurations to support the enforcement and collection of compliance-related evidence.
- Facilitate internal and external audits, and provide clear, timely communication of findings, recommendations, and remediation plans.
- Monitor and validate information security controls, analyze trends in control weaknesses, and recommend enhancements to meet evolving compliance standards.
- Collaborate cross-functionally while demonstrating ownership, initiative, and effective communication on compliance matters.
- Execute enterprise compliance governance frameworks, balancing risk appetite with business needs and translating findings into actionable steps.
- Assess compliance exposure and deficiencies across internal and external systems, recommending effective solutions.
- Lead remediation and design review meetings, build consensus on compliance strategies, and influence direction across teams.
- Maintain awareness of emerging technology trends and evolving external regulations to proactively adapt compliance processes.
Purpose of the role
As a Senior Technology Compliance Analyst, you will play a pivotal role in strengthening our IT control environment by driving innovation, collaboration, and continuous improvement. You will work closely with product, technology, and compliance teams to design controls, assist with control execution, and perform testing and validation. This role is ideal for someone who thrives in a fast-paced environment, is passionate about technology and compliance, and embraces automation and data-driven insights to modernize practices. Success in this role requires strong communication skills, attention to detail, a proactive mindset, and a commitment to delivering high-impact solutions that enhance operational resilience and ensure regulatory alignment.
Qualifications and Requirements
- Bachelor's degree (or equivalent experience), with solid IT audit or compliance experience.
- Familiarity with Technology Compliance management industry frameworks and standards: NIST, OWASP, SANS, ISO-27001/2, SANS, and Cobit
- 5+ years working experience with enterprise technology compliance management programs, or auditing experience, controls testing, conducting ITGC and PCI assessments
- Possession of industry certifications required: CISA and/or CISSP. Desired CRISC, CIA, CISM, PCI
- Strong Communication skills with the ability to clearly communicate through tailored messaging, organized presentations, and group facilitation.
- Strong technical skills with the ability to design IT controls and system functions that enforce or collect compliance evidence.
- Demonstrates expertise in mentoring colleagues on compliance principles and leads effective training and awareness programs.
- Demonstrates strong analytical, problem-solving, and organizational skills under pressure, with a commitment to world-class service, flexibility, and continuous improvement.
- Effective organization and time management skills with strong attention to detail.
Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center. Associates based in Richmond work onsite 5 days per week.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.
Our customer, an Energy Infrastructure company, is seeking a Business System Analyst (Legal Technology).
This is a high-impact opportunity at the intersection of legal and technology. The role will work closely with attorneys and IT teams, leveraging AI tools, Power BI, iManage, and TeamConnect to modernize legal workflows.
Role: Business System Analyst (Legal Technology)
Work Mode: Full-time, Permanent Position
Geographical Location: Los Angeles, CA or San Diego, CA (Hybrid)- 4 days onsite / 1 day remote per week
Responsibilities:
- Oversee the law department’s technology portfolio, architectural roadmap, software vendors, and IT-managed services.
- Partner with stakeholders across IT organization to align legal technology initiatives with enterprise strategy.
- Advance the law department’s use of artificial intelligence and enable legal-specific AI use cases.
- Translate complex business strategies into enterprise architecture and technology requirements across multiple platforms.
- Establish requirements management standards, methodologies, and best practices to enhance project delivery quality.
- Influence strategic technology investment decisions through business cases aligned with corporate objectives.
- Architect integrated solutions across systems, business units, and external partners while ensuring regulatory compliance.
- Drive continuous improvement in business analysis methodologies using industry innovations and lessons learned.
- Identify and mitigate risks in complex system implementations and develop contingency plans.
- Analyze industry trends and emerging technologies to inform long-term digital transformation strategy.
Experience:
- Typically requires 10+ years of related experience.
- Experience in legal technology within a law firm or in-house legal department is required.
- Must reside in Southern California or be willing to relocate upon hire.
Key Requirements (Must Haves):
- Strong technical skills including AI tools (Copilot, ChatGPT, etc.).
- Strong understanding of databases and enterprise systems.
- Experience with iManage (Document Management System).
- Experience with Power BI.
- Experience with Mitratech TeamConnect or Enterprise Legal Management (ELM) platforms.
- Legal technology experience from a law firm or in-house legal department.
- Excellent communication and training skills, with the ability to work closely with attorneys.
- Highly detail-oriented, professional, motivated, and consultative.
- Undergraduate degree.
To apply:
If you are qualified, interested, and available, please send 1) your WORD version of your resume and 2) an email stating why you are a good fit for this position to
ElevateFlex provides an unparalleled platform for you to work with innovative companies and law firms worldwide on various exciting and challenging roles. We pride ourselves on respecting your individuality and choice of career, allowing you to bring your very best to each role, to continue to develop your experience, expertise, and professional network, and be supported with a package of benefits tailored to your needs.
As a member of our talent community, you will benefit from Elevate's curated training suite to enhance and develop your skills. You will have access to hands-on support, networking opportunities, and accessing the most up-to-date resources. By joining our global community of Talent, you will get the opportunity to work with our best top law firms and law department customers.
Equitability and inclusion are critical to ElevateFlex's success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry's most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business.
As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team – help us change the legal business landscape and make a dent in the legal universe.
