Technology Support Examples Jobs in Usa
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EQUIPMENT REQUIRED: Large SUV or pickup truck REQUIRED, (4x4 NOT required, trailer NOT required).
Safety boots, safety glasses, gloves, vest will be provided by company TOP THINGS: Strong coordination abilities, Good computer skills (excel, outlook), Good Driving.
A successful candidate will have demonstrated ability of independently scheduling, organizing, and executing field visits with concurrent projects.
* A suitable candidate will have a demonstrated ability to manage test sample inventories including coordinating delivery, processing, and labeling new samples, performing preliminary inspections, communicating sample status with engineers and stakeholders, tracking on-site materials, and dispositioning of samples.
*The ideal candidate will have basic understanding of electric utility construction processes with an understanding of Client standards and work procedures as a plus.
*The right candidate will have a strong background in supply chain management.
*An Ideal candidate will have a strong background in project and construction management.
*A successful candidate will have an excellent driving record and a current drivers license.
*They will be confident driving large vehicles with long distances.
* A successful candidate will have demonstrated experience providing training.
*Strong oral and written communication skills with a customer focus and a can-do attitude are required.
*The right candidate will participate in a team environment with engineers in brainstorming, troubleshooting, and problem-solving efforts.
Assist in miscellaneous engineering/test projects as necessary Responsibilities Safety: Demonstrate safe working practices at all times.
Strong focus on customer, general public and employee safety in all work practices.
Job Management: Collaborate well with team members and clients to schedule and arrange transportation of materials.
Detail Oriented in the managing test sample inventory Quality Improvement: Identify continuous improvement opportunities within the supply chain process Reporting: Track Samples in SharePoint and Microsoft Excel databases.
Put together simple inspection reports for ATS Failure Analysis Engineers Client Management: Consulting experience is a plus, excellent communication skills (oral and written) are essential.
Successful candidates should work well with others and have a client focus.
Job requires developing and promoting strong client relationships, having a can do attitude and being sensitive to client issues.
Role Responsibilities: Tracking of A-Tags, B-Tags, Forced Outages, and Opportunistic Events o Partner with key client personnel for each operating area to obtain data for component sample selection Collect and Schedule field components o Personal vehicle needs to accommodate sample collection (preferably truck or large SUV, 4x4 not required) o Ability to manage personal workload and communicate effectively with Field Personnel Improve the process for collecting (e.g.
Adjust LC Tag, training, collection points) o Coordinate with ATS and Field Personnel o TD-1957P should be utilized/followed Opportunistic o Training field supervisors on what ATS is looking for o Create a feedback loop from collection results to Field Supervisors o SAP LC long text work with CERT to add/collect components As Needed o Receive and log samples at ATS o Provide testing support as needed o Build a sustainable process for 2026, including establish pickup routes to minimize drive time.
- Pennsylvania-Pittsburgh
- (26001326) The Emerging Technology and Simulation AV Specialist supports the operation, maintenance, and advancement of audiovisual systems and immersive technologies used in simulation and instructional environments.
This role partners with faculty, simulation staff, and IT to ensure reliable, high-quality learning experiences supported by integrated AV and extended reality (XR) technologies.
Job Summary Manages and performs work across multiple areas of the University???s Information Technology (IT) platform and infrastructure.
Conducts analyses for proposed IT projects.
Assists with team members' goal determinations.
Provides IT support and coordinates network activities.
Essential Functions ??? Install, configure, maintain, and troubleshoot AV systems in simulation labs, clinical skills spaces, and technology-enhanced classrooms ??? Support integrated recording and debrief systems for simulation activities ??? Provide live technical support during high-stakes simulation events and assessments ??? Support immersive technologies used in health sciences education, including platforms such as the Anatomage Table, GigXR, and 3DOrganon applications ??? Support AR/VR hardware and software platforms; maintain device inventory and lab equipment ??? Assist faculty and staff in deploying immersive learning technologies ??? Assist with support of AV-supported events as needed ??? Participate in system upgrades, room builds, and AV integration projects as needed ??? Maintain system documentation and configuration standards ??? Provide training and user support for simulation, AV and emerging technology tools Physical Effort Light, Little physical effort.
Duties are primarily Sedentary.
May be required to move objects up to 25 pounds occasionally.
Assignment Category: Full-time regular Job Classification: Staff.Information Technology Program Supervisor Job Family: Information Technology Job Sub Family: IT Project Management Campus: Pittsburgh Minimum Education Level Required: Bachelor's Degree Minimum Years of Experience Required: 2 Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.
Work Schedule: M-F, 8:30-5; with some off hours as needed Work Arrangement: On-Campus: Teams that work on campus, in an office, or in a lab.
Hiring Range: TBD Based Upon Qualifications Relocation_Offered: No Visa Sponsorship Provided: No Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: Not Applicable Required Documents: Resume Optional Documents: Not Applicable PI283216320
As part of the Baby Bexar Healthy Families Community-Based Perinatal Health Initiative, this position will serve as liaison between health system providers and community based resources in order to improve maternal health outcomes for University Health patients. This position will work with a clinical care team and a team of social service agencies to assist and guide patients through prenatal, delivery and postpartum services. This position will provide screening services, education, support, and patient care coordination. Candidate will ensure appropriate information is disseminated, patient is navigated to medical appointments, and follow-up with health care needs. All functions and behaviors are applicable to the clinical and community settings. Additional activities will include patient tracking, data entry, and reporting.
EDUCATION/EXPERIENCE
Bachelor’s degree in social sciences, health education or related field of study is required. Four years of experience in the area of health education, public health, social work and/or case management may be considered in lieu of the Bachelor’s degree. Community Health Worker certification preferred. Knowledge and experience working with programs of similar scope and focus preferred. Spanish fluency is preferred.
Provides indirect and direct patient care activities and performs clerical duties under direct supervision of the provider/ licensed nurse. Supports and maintains University Health's policies, protocols, values and guest relations.
EDUCATION/EXPERIENCE
High school diploma or GED is required. Medical Assistant diploma from an accredited school or certification from an approved credentialing body for medical assistants is required. National certification as a registered Medical Assistant is preferred. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card. One-year experience in a clinic, doctor’s office or ambulatory setting is desirable, but not required.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
Work Shift
Day (United States of America)
Job Summary
- Must be flexible with work hours to meet department needs.
- Must be dependable, accountable and cooperative.
- Assists with providing safe, age appropriate care to the patient by performing all exams provided by the department according to department procedures.
- Has the knowledge and ability to properly and safely obtain a quality diagnostic study.
- Responsible for performing a wide variety of technical procedures requiring independent judgment, ingenuity and initiative in the utilization of the equipment for the diagnosis and/or treatment of diseases.
- Able to independently perform job functions.
- Sets up the equipment to provide imaging service and positions patient for the procedure.
Core Responsibilities and Essential Functions
Patient Care
- Obtains complete clinical history, gathers examination data and assesses for contraindicating conditions.
- Follows established procedures for the administration of contrast medias so that no patient condition deteriorates, and no patient suffers undue pain, due to error or poor technique if applicable.
- Ensures that all studies have proper patient identification and right and left marker are utilized appropriately.
- Reviews radiographic images for clinically acceptable results and releases patients.
- Responds to emergency situations and provides for the restocking of the crash cart and maintenance of life support equipment if applicable.
- Assists other technologists in all modalities when needed if applicable.
- Observes patient condition and properly evaluates situations when physician intervention is necessary so that no patient condition deteriorates as the result of misjudgment.
- Verifies two unique patient identifiers and correct clinical order prior to performing a procedure per policy.
- Ensures patient's privacy and comfort is accommodated.
- Demonstrates competence in the determination and application of appropriate procedures, equipment, supplies and techniques based on the age of patients.
- Organizes schedule, time and priorities so that required activities are accomplished within designated time frames.
- Uses critical thinking skills.
- Asks clarifying questions.
- Seeks clarification on ambiguous orders.
- Understands, demonstrates and documents preprocedural verification and Time Out process when appropriate if applicable.
- Demonstrates and understands pre-and-post procedural care.
- Preps the patient for the procedure.
- Demonstrates and understands sterile technique if applicable.
- Maintains competency with venipuncture, where applicable.
Equipment
- Demonstrates the ability to adjust technique so that patient receives the lowest possible dose of ionizing radiation and that image quality is maintained.
- Reports problems regarding malfunctioning equipment to supervisor or service provider, so that problem can be corrected in a timely manner.
- Cleans, disinfects and maintains equipment in accordance with infection control policy and department schedule.
- Ability to operate all aspects of the system.
- Ability to operate all radiographic equipment in a safe and competent manner, assuring that equipment is not abused and is left in good working order.
Education and Communication
- Patiently and clearly explains purpose and nature of exam to patient prior to starting of procedure, to minimize anxiety and facilitate cooperation using AIDET; Acknowledge, Introduce, Discuss, Explain, and Thank you of all patients and family members.
- Ensures that patient's questions, concerns or contraindications are satisfactorily addressed, notifying physician when this cannot be accomplished, prior to the initiation of the procedure.
- Participates in the orientation and training of departmental employees.
- Provides patients with preparatory instruction and explanation of procedures.
- Required documentation is concise, legible and includes precise terminology.
- Reads email each day scheduled to work and follows through with assignment.
- Completes mandatory departmental and Hospital-wide education without prompting.
Quality Control
- Consistently produces high quality images including appropriate collimation, shielding, technique selection, penetration and positioning.
- Ensures that equipment is fully operational prior to each use, by checking for proper calibration and operating deficiencies.
- Sends all studies to PACS; prints CDs as necessary. All exams are complete in RIS including image oriented, marked, labeled, and notes are accurate.
- Studies that have been transmitted after hours by teleradiography are printed and scanned into PACS, if applicable.
- Checks for prior exams and assures that they are loaded, if necessary, and properly labeled prior to sending to PACS.
Operations
- Restocks linens and supplies, and maintains Diagnostic Imaging Services in clean and orderly condition.
- Transports patients, positions patients, and helps them on and off procedure table.
- Performs patient charging activities on the day the service is rendered.
- Applies shielding, supportive and immobilization devices and equipment.
- Willingly lends knowledge and assistance to others upon request as needed and routinely as time is available, without prompting, so that all working time is used for departmental advantage.
- Performs routine duties of clerical and support personnel in accordance with procedure when warranted to ensure continuity and quality of services.
- Keeps supervisor informed on all responsibilities on an ongoing basis, ensuring prompt notification in the event of problems or potential problems.
- Maintains an individual productivity rate equal to other co-workers.
- Maintains Joint Commission and any other regulatory agency standards.
- Ability to transfer / retrieve images on the PACS system.
- Takes call when necessary.
- Any other duties as assigned.
- Performs other duties as assigned
- Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education
- Accredited Program Radiologic Technology
Required Minimum License(s) and Certification(s)
- All certifications are required upon hire unless otherwise stated.
- ARRT-R - ARRT Radiography
- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s)
- (No content provided)
Required Minimum Experience
- Less than 1 year entry level up to 5 years experience as Rad Tech Preferred
Required Minimum Skills
- Must exhibit excellent communication skills
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Job Title: Support Engineer, Tier 3
Location: United States; Remote, MST or PST
Experience: Senior Level
Job Function: Support
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
Advanced Technical Resolution
- Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
- Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
- Proactively identifies and addresses issues prior to customer or executive escalation.
- Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
- Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
Subject Matter Expertise
- Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
- Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
- Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
- Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
Knowledge Sharing & Enablement
- Mentors and provides technical guidance to support engineers across all tiers.
- Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
- Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
- Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
Systemic Improvement & Cross-Functional Collaboration
- Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
- Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
- Provides technical input that informs product quality, platform stability, and support scalability.
- Represents customer impact and operational risk during cross-functional discussions and incident reviews.
Customer & Incident Management
- Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
- Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
- Maintains accountability for case progression, resolution quality, and documentation accuracy.
Minimum Qualifications, Education, and Skills
- 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
- Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
- Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
- Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
- Proficient in SQL database analysis, including complex queries and table structure evaluation.
- Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
- Experience with cloud platforms such as AWS and/or Azure.
- Expertise in containerization and orchestration technologies (Docker, Kubernetes).
- Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
- Maintains a high standard of customer focus and operational accountability.
- Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
In alignment with Gift of Life Michigan's core purpose and core values, the Donation Support Specialist is a determined, compassionate, and skilled professional who honors life through donation. This role often meets and supports families in circumstances of grief while advocating for donation authorization and ensuring all potential donor families receive information about organ and tissue donation.
Duties & Responsibilities
The following job duties and responsibilities are stated in broad terms and not intended to be inclusive. Those in bold are essential duties of the position:
- Approach families of potential donors primarily in person and onsite. While also responding to onsite assignments of potential donor referrals.
- Serve as an ambassador and partner with hospital care providers through education and support with the goal of obtaining authorization for organ, tissue, and eye donation.
- Maintain an individual authorization rate, which demonstrates best practice skills in the area of obtaining authorization.
- Complete the authorization process/paperwork with the legal decision maker and educate the family about specifics relevant to each authorization for the family to make an informed decision about donation.
- Work with the legal next of kin, in cases where the potential donor has indicated their decision to be an organ donor by first-person authorization, to honor their loved one's decision to be a donor.
- Collaborate with the hospital care team to evaluate and understand family dynamics & to overcome any barriers with the objective of being optimally prepared to engage with families as timely as possible to offer donation.
- Collaborate with Gift of Life clinical personnel to coordinate family conversations when response and readiness triggers have been indicated.
- Determine when a referral may require consultation/escalation, seek appropriate assistance, and follow provided guidance.
- Assess donor history by accurately completing a Donor Risk Assessment Interview (DRAI) with family member(s) or other appropriate historian(s).
- Post donation follow-up, as scheduled.
- Adhere to department expectations.
- Perform other duties as assigned.
Required
- Combined total of 7 years' work experience and education. Work experience should be in a mental health-related field, nursing, a first responder role, pastoral and/or spiritual care, or healthcare.
Preferred
- Postsecondary Education.
- Prior experience in a healthcare organization, transplant center, or organ/tissue procurement organization.
- Bilingual in Spanish and/or Arabic.
Knowledge, Skills, and Abilities (KSA)
- Written and verbal fluency in English.
- Ability to exercise initiative, critical thinking, and problem-solving.
- Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations.
- Strong organizational skills and ability to manage multiple and competing priorities.
- Demonstrate attention to detail.
- Ability to work with families in crisis and to advocate for donation authorization while being respectful of individual family circumstances.
- Self-directed, exercising appropriate judgment and seeking guidance for extenuating circumstances.
- Strong written and verbal communication skills.
- Ability to interact effectively with a diverse public and healthcare population.
- Ability to manage difficult, sometimes emotional, individuals and situations.
- Ability to work in a fast-paced environment.
- Ability to learn and understand medical terminology.
Organizational Culture Expectations
- Demonstrate the competencies of Professional, Determined and Compassionate.
- Maintain a motivated and positive attitude.
- Support an inclusive work environment.
- Ability to successfully collaborate and work as a member of an interdisciplinary team.
- Actively seek improvements.
- Always maintain a safe working environment and use of Universal Precautions.
- Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.
Location - San Diego, CA 92121 (Onsite)
Duration - 6+ Months with possible extensions
Job Description:
Are you a people focused problem solver who thrives in a dynamic, fast paced setting?
If you're someone who combines a service oriented mindset with drive, initiative, and exceptional attention to detail, we'd love to meet you. We're looking for an energetic, high performing professional who thrives in a fast paced, rewarding environment.
In this role, you'll regularly work with sensitive information, collaborating with GM executive assistants and senior leaders in the business unit, requiring strong judgment, discretion, and professionalism.
- Assist with calendar and appointments, resolve scheduling conflicts and coordinate with attendees
- Assist with travel arrangements including travel-related visas
- Responsible for expense reimbursements ensuring all reports are submitted timely with required receipts and documentation in accordance with QC travel policy for approval.
- Responsible for lunch orders including coffee, snacks and last-minute lunch order pick-ups from QC cafe
- Reconcile P-card
- Assist with general office duties such as supply ordering, off-site set-ups, supporting meeting set-ups, visitor support to include onsite badging and escorting of customers/partners and vendors
- Other general duties may include: covering for business unit GM executive admins during vacation/sick time; submitting janitorial cleaning requests and other special projects such as team events
- Perform project work as assigned by manager
Job Requirements:
Top 5 Required Skills :
1. Clear verbal, written, and interpersonal skills for emails, phone calls, and team interaction, along with active listening.
2. Punctuality, prioritizing tasks, and meeting deadlines.
3. Attention to detail, proofreading documents, and handling sensitive information.
4. Resolving scheduling conflicts or logistical challenges efficiently.
5. Arranging travel and timely completion of expense reports.
Technologies: Proficiency in Microsoft Office Suite Word, Excel, Outlook, Teams
Required Education/ Required Years of Experience: Associates degree. OR High School diploma or equivalent and 2 years of Department Support Assistant or related work experience.
Physical Requirements
Push Max Weight Limit = 10-25 lbs.
Pull Max Weight Limit = 10-25 lbs.
Lift Max Weight Limit = 10-25 lbs.
In this role, you will report to the Hiring Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Location:Springhouse, PA
Schedule:Monday - Friday 7 am - 3:30 pm
Hourly Rate:$20.30
Benefits:
Health and Wellness: Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)
Time Off: Paid Time Off (PTO), company-paid holidays, Choice holidays, etc.
Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance
Recognition: Celebrate your peers and earn points to redeem for gifts and products.
What we're looking for
Education:High School Diploma or GED required
Experience:1-2 years of experience in a customer-facing or laboratory environment.
Collaboration Tool:Knowledge of Information, intermediate computer skills, including Microsoft Office, with proficiency in Word and Excel
Preferred Qualifications:
Conform to all customer requirements for background checks, health and safety issues, security clearances, and medical checkups
Requires knowledge in using various instruments to prepare for and perform tests
Excellent Customer Service Skills; display a professional can-do attitude
Perform duties with the highest regard for safety and quality
Ability to understand and follow site protocols, policies, and procedures
Must be flexible, forward-thinking, motivated, and have the ability to act independently
Must be able to lift 25 lbs
How you will thrive and create an impact
Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
Complete routine laboratory procedures, such as but not limited to preparation of solvents, buffers, resins, reagent solutions, media prep, mixing of chemicals, etc.
Report timely and accurate test results according to laboratory policies and procedures.
Routine maintenance of lab equipment and troubleshooting.
Store chemicals properly, dispose of chemical waste, adhere to safety procedures, and participate in safety programs.
Manage inventory, maintain processes, and order laboratory supplies, including glassware and chemicals for biotech/pharmaceutical processes.
Maintain records utilizing electronic laboratory notebooks (eLNs).
Maintain files, track orders, and process shipping requests.
Track and document chemical usage and inventory.
Restocking glassware and chemicals.
Maintain a clean room to prevent contamination and maintain the integrity of production.
Calibrate balances and pH meters.
Inspect laboratory safety stations.
Perform other duties as assigned.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Know Your Rights poster.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
