Technical Usage Data Jobs in Usa

Support Center - Irving

The Manager – Data Science role is critical in helping to determine which CRM tactics most effectively drive long-term value with our customers. The ideal candidate will creatively apply advanced analytic techniques, ranging from DOE to predictive models and machine learning, that will both articulate business impact and optimize marketing spend. Clear communication of complex analyses and the ability to tell a story with data are critical to succeed in this role.

Major Activities

• Strategic Thought Leadership
• Design and execute analytics projects to quantify impact from various marketing campaigns
• Work with business partners to identify the challenges that needs to be quantified
• Act as subject matter expert for all projects in which involved

Data Analytics

• Mine extensive database in support of business insights and measurement
• Develop well-thought, actionable insights using advanced analytics techniques
• Determine best approach for each analysis and articulate pros/cons of methodology
• Ensure quality of data used in analysis and all presentation material
• Effectively manage multiple projects simultaneously, from long-term projects to shorter, ad-hoc projects
• Automate standard deliverables and reduce repetitive processes for self and team

Business Insights & Cross Functional Partnerships

• Manage internal client relationships and serve as the SME for analytics within the CRM function
• Tell a story with data: gain buy-in from partners through the development and communication of compelling, easily understood analytics presentations
• Provide strategic recommendations based on analyses tied to the organization’s goals that will drive business results
• Effectively communicate with analytics team members and business partners with varying levels of understanding regarding analytics discipline

Staff Management & Development

• Manage a team of data scientists
• Mentor analysts regarding analytics best practices, methodologies, and programming techniques
• Develop objective staff development strategies, effectively growing the capability sets of team and guiding analysts on their career advancement

Other duties as assigned

Minimum Knowledge/Skills/Abilities

Minimum Education

• Bachelor’s degree in relevant quantitative field required, Master’s preferred

Minimum Special Certifications or technical skills

• Fluent in data fundamentals: SQL, data manipulation using a procedural language (R, Python), statistics, experimentation, and modeling
• Proven track record of using data to provide actionable business results

Minimum Type of experience the job requires

• A minimum of 5 years of relevant work experience in data science for a consumer centric company
• Proven experience partnering with business decision makers on advanced analytics topics
• Expert-level experience with a wide range of quantitative methods that can be applied to business problems. This includes knowledge of modeling techniques and statistical concepts

Other

• Work as a self-starter, not waiting for direction from senior leadership

Preferred Education

• Advanced degree preferred in an analytical field (e.g. Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields)

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-8 MICHAEL).

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Hi,

We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.

Title : Technical Project Manager – Infrastructure

Location : Columbus, OH

Relevant Experience (in Yrs.): 6 years

Detailed Job Description:

Primary Skills

1. Project Planning & Execution

• Develop detailed project plans, schedules, and resource allocations.

• Lead end-to-end execution of infrastructure projects (network, servers, virtualization, storage, cloud, data centres).

• Manage project scope, risks, issues, and dependencies.

2. Stakeholder Management

• Collaborate with cross-functional teams—Infrastructure, Network, Security, Cloud, Database, and Application teams.

• Communicate project status, milestones, risks, and blockers to leadership and stakeholders.

• Coordinate with vendors, procurement teams, and service providers.

3. Technical Oversight

• Understand core infrastructure components:

o Windows/Linux servers

o Networking (LAN/WAN, firewalls, load balancers)

o Virtualization (VMware/Hyper-V)

o Cloud (Azure/AWS/GCP)

o Storage & backup solutions

o Data centre operations

• Support solution design discussions and validate technical feasibility.

4. Compliance & Governance

• Ensure adherence to ITSM processes (Change/Incident/Problem Management).

• Manage documentation, compliance requirements, and audit readiness.

• Ensure security and operational standards are followed.

5. Budget & Resource Management

• Track project budgets, forecast costs, and manage vendor contracts.

• Optimize resource utilization and manage team assignments.

Secondary Skills

• Experience in cloud migration

• Exposure to cyber security initiatives.

• Experience with project management methodologies (Agile, Waterfall, and Hybrid).

• Hands-on experience with tools like MS Project, Jira, Service Now, Azure DevOps.

• Excellent communication, documentation, and stakeholder engagement skills.

• Ability to manage multiple parallel projects with tight deadlines.

Thanks & Regards

Venkatesh Kundurthi

Team Lead || ASCII Group, LLC

Office: (248)-476-7600

Ext. 104; Direct:

38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335

Email:

Website:

OB OVERVIEW:

Start Your Career in Tech Construction. Are you ready to put your hands-on skills to work in one of the fastest-growing industries? Join a growing technology company as a Field Technician and help build and maintain the systems that power modern data centers. No prior data center experience required — we provide full training and support.

This is a great opportunity for anyone with construction, fabrication, or trade experience (or just a strong work ethic and willingness to learn) to launch a stable career with growth potential.

What You’ll Do as a Field Technician – Entry-Level (Construction / Data Centers)

• Install, assemble, and modify containment systems that improve cooling efficiency in data centers
• Perform specialized cleaning and decontamination of equipment and areas to keep facilities running at peak performance
• Assist with deliveries, organize materials, and maintain tools and equipment
• Follow direction from supervisors to complete tasks safely, accurately, and on time
• Identify and report potential risks, always prioritizing safety
• Represent the company professionally with clients and team members

What We’re Looking For in a Field Technician – Entry-Level (Construction / Data Centers)

• 0–2 years of construction, technician, or trade experience (data center experience is a plus)
• U.S. citizenship or naturalized citizen, 18+ years old
• Reliable transportation to job sites
• Able to pass a background check and drug screen
• Comfortable working at heights, around noise, and in temperatures from 0–100°F+
• Physically able to lift 50 lbs and stay on your feet most of the day
• Positive attitude, strong work ethic, and good communication skills

Schedule & Pay for Field Technician – Entry-Level (Construction / Data Centers)

• Monday–Friday, 6:00 AM to 3:00 PM (overtime available)
• Full-time, on-site role
• Competitive hourly pay with overtime opportunities
• Full training, safety gear (PPE), and on-the-job mentorship provided

Why Join Us?

• Be part of the growing data center industry
• Gain hands-on technical skills with full training
• Work with a supportive team in a professional environment
• Build a career with opportunities for advancement

Apply today and start your career in data center construction with a growing technology company!

Job Title: Workday HR Technical Lead

Location: Andover, MA (100% Onsite)

Employment Type: Contract

Status: Accepting Candidates

About the Role

We are hiring a Workday HR Technical Lead for a hands-on contract opportunity supporting a well-established organization in the medical device space. This is an individual contributor role focused on Workday configuration, integrations, business systems analysis, testing, and optimization across key HR functions.

This role will work closely with HR, IT, compliance, and business stakeholders to enhance Workday capabilities, improve processes, and support scalable HR operations in a regulated environment.

Key Responsibilities

• Serve as the technical SME across Workday modules including Core HCM, Payroll, Benefits, Compensation, Talent, Absence, and Time Tracking
• Lead hands-on Workday configuration, enhancements, optimization, and deployment of new functionality
• Support and troubleshoot Workday integrations including Core Connector, Studio, APIs, EIB, and third-party systems
• Gather requirements, map HR processes, document workflows, and translate business needs into functional solutions
• Develop and execute test plans, validation processes, and troubleshooting strategies for system issues and outages
• Ensure compliance with regulatory and data governance standards including FDA, SOX, GDPR, and audit readiness
• Partner cross-functionally with HR, IT, Finance, vendors, and business teams on upgrades, enhancements, and ongoing support

Required Qualifications

• 5–8+ years of hands-on Workday experience
• Strong expertise in Workday HCM, Payroll, Benefits, Time Tracking, and Absence
• Experience with Workday configuration, integrations, and production support
• Strong business systems analysis skills, including requirements gathering and process mapping
• Experience with testing, validation, issue triage, and root-cause analysis
• Ability to work independently in a hands-on individual contributor role
• Strong communication and stakeholder management skills

Preferred Qualifications

• Experience in medical device, biotech, pharmaceutical, or other regulated environments
• Familiarity with FDA, SOX, GDPR, and HR data governance requirements
• Experience supporting Workday implementations, upgrades, or optimization projects
• Workday Pro Certification preferred
• PMP, Agile, SHRM, or HRCI certifications are a plus
• ADP exposure is a plus

Compensation: Massachusetts Pay Transparency:

• $70–$80/hour (W2 or C2C)
• Final rate will depend on experience, skills, and interview results. Candidates with higher rate expectations may also be considered.

About Us:

Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, dessert brand NUDAKE and the headwear brand ATiiSSU. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.

GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements.

With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.

TAMBURINS is a perfume brand that explores undefined territories of beauty.

TAMBURINS merges storytelling inspired by scattered scenes of the world with sophisticated and delicate perfumery techniques to capture the essence of true fragrance. TAMBURINS is a brand dedicated to sensory communication beyond customary experience through content that reinterprets various artistic elements, including objects, paintings, and performances, within a narrative-driven, exhibition-style space.

NUDAKE is an F&B brand that redefines dessert culture with its ‘Make New Fantasy’ ethos.

It creates novel desserts by integrating elements of fashion and art, transporting consumers to a new fantasy. By experimenting with and creating content that diverges from conventional processes and norms, NUDAKE delivers a message to consumers beyond the F&B experience.

ATiiSSU is a distinctive fashion headwear brand that presents timeless innovation through experimental design and its unique aesthetic worldview, changing the concept of category. “Timeless” represents classic details that transcend the passage of time, while “Issue” symbolizes innovative design that traverses the boundaries of fashion, ultimately redefining the fashion headwear category.

______________________________________________________________________

Data Analyst, E-commerce Merchandising & Operations

We're looking for a sharp, Data Analyst, E-commerce Merchandising & Operations to join our team. This is a hands-on, detail-intensive role where you'll own the day-to-day operations across our U.S. and Canada official websites and TikTok Shop — from product listing optimization and sales data analysis to inventory management, order processing, and backend troubleshooting. You'll touch every step of the eCommerce workflow. The ideal candidate thrives in fast-paced, detail-heavy environments and brings strong analytical instincts, advanced Excel proficiency, and the drive to keep dozens of micro-level operations running smoothly at once.

What You'll Do

Visual Merchandising & Frontend Operations

• Set up and continuously optimize product listings, categories, filters, and sorting logic across our U.S. and Canada websites.
• Execute A/B tests on product placement and visual merchandising; measure impact on conversion, engagement, and time-on-site.
• Manage daily frontend operations across all digital sales channels — inventory adjustments, product rearrangements, pricing updates, and stock monitoring.
• Coordinate with internal teams on product launches, promotions, restocks, and visual merchandising to maximize consumer time spent on-site.
• Track website visitor behavior (abandoned carts, add-to-cart rates, page view duration) and recommend UX improvements based on findings.
• Monitor inventory levels using sell-through rates, order velocity, and return data to flag restock needs proactively.

Data Analysis & Reporting

• Pull, clean, and analyze raw data from multiple platforms (website, TikTok Shop, etc.) on a daily, weekly, and monthly basis using Excel and basic SQL.
• Build and maintain product performance reports — including sell-through rates, conversion metrics, and order volume trends — to support reordering, markdowns, and merchandising decisions.
• Collaborate with the Senior Merchandising Specialist to identify top- and underperforming styles by channel.
• Assess campaign-level sales trends at the product level and partner with Digital Marketing to refine product strategy.
• Work with the Senior E-commerce Merchandising & Operations Specialist to monitor online data systems and deliver strategic insights to HQ.

Backend Operations & Cross-Functional Communication

• Monitor daily operations and sales performance on TikTok Shop in coordination with our operations agency.
• Oversee product flow and availability — warehouse-to-site transfers, backend system updates, and inventory sync accuracy.
• Collaborate with SCM and 3PL teams to verify order status and proactively follow up on delayed or missing shipments.
• Communicate with Accounting to resolve invoicing, refund, and payment issues impacting order processing.
• Partner with Customer Service on escalated inquiries regarding order status, returns, exchanges, and product issues.
• Identify and escalate discrepancies between warehouse stock and system data; lead resolution efforts.
• Report technical errors or sync failures to HQ and maintain clear communication across all internal teams.

What We're Looking For

• Bachelor's or Master's degree in Business, Marketing, Merchandising, Data Analytics, Statistics, Mathematics, Economics, or a related field preferred.
• At least 1 year of experience in eCommerce operations, Data Analytics, merchandising, retail analytics, or a related field.
• Strong Excel/Google Sheets proficiency — you're comfortable building reports, using pivot tables, VLOOKUP, and working with large datasets daily.
• Basic SQL knowledge for pulling and querying data; familiarity with eCommerce analytics tools is a plus.
• A detail-oriented mindset with the ability to manage many small, recurring tasks without letting things slip.
• Analytical thinker who can translate raw numbers into actionable insights.
• Strong organizational and communication skills — you'll be coordinating across multiple teams and platforms simultaneously.
• Familiarity with Shopify, TikTok Shop, or similar eCommerce platforms is a plus.

Job Type: Full-Time (ONSITE)

Pay Range: $70,000 - $80,000 per year

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off

Benefits found in job post

Medical insurance, Dental insurance, Vision insurance

Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. For a defined Region, responsible for supervising the overall operation, condition, maintenance, and repair of all water treatment, physical plant, medical equipment, mechanical/electrical systems in the centralized program so as to ensure safety of the patients as well as the staff operating the equipment. Collaborates with Director of Technical Services to review, create and implement technical and business strategies to ensure desired outcomes within a centralized program. Ensures all decisions, actions and activities of Technical Department Personnel are compliant with company standard operation procedures and with all pertinent local, state and federal regulatory requirements. Oversees OSHA and regulatory compliance related issues ensuring appropriate actions taken to ensure required resolution. Demonstrates pride in the quality of work, regulatory compliance, and the environmental cleanliness of the facilities in the Centralized Technical Program.

Customer Service:

• Responsible for driving the FMS culture through values and customer service standards.
• Responsible for outstanding customer service to all external and internal customers.
• Develop and maintains relationships through effective and timely communication.
• Take initiative to respond to, resolve and follow up on customer issues in a timely manner.

Principal Responsibilities and Duties:

• Overall management of Technical Services for one or more Regions. Regions will typically consist of 40 to 100 clinics and 30 to 80 exempt and non-exempt employees.
• Assist Regional Vice President(s) with budgeting for costs related to Technical Services e.g. personnel, maintenance parts, travel and other expenses.
• Works with Regional Vice President(s) to ensure that operational, financial and regulatory requirements associated with Technical Service are met.
• Collaborates with Regional Quality and Education personnel on cross functional initiatives.
• Responsible for management and oversight of financial metrics for one or more Regions i.e. TAP, maintenance parts cost, travel and other expenses.
• Responsible for data integrity for management systems at the regional level e.g. PeopleSoft, Kronos, Service Database.
• Responsible for piloting and implementation of new systems and processes.
• Collaborates with Director of Technical Services to review, create and implement technical and business strategies to ensure desired outcomes within a centralized program.
• Collaborate with the Director of Technical Services to establish operating and financial goals.
• Responsible for the following supervision and oversight activities within centralized technical programs for one or more regions:
  • Repair and maintenance activities on water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant as recommended by the manufacturer and by procedures established by FMCNA Clinical/Technical services as documented in the FMCNA Policies and Procedures.
  • Document all repair and maintenance activity per applicable policies and/or procedures.
  • Ensure that technical sections of the Clinical Services Integrated Policy and Procedure manual are current.
  • Implement technical policy and procedure changes upon approval from the Governing Body.
  • Purchase and maintain inventory of service parts.
  • Ensure defective parts with associated RGA and warranty parts are returned in a timely manner.
  • Actively support and participate in the Quality Assessment and Process Improvement (QAPI) process.
  • Cooperate with facility staff to ensure all regulatory and OSHA requirements are met.
  • Perform water/dialysate sample collection and processing per applicable policies and procedures.
  • Review, evaluate and report water/dialysate quality results per applicable policies and procedures.
  • Maintain and update water system diagrams and valve charts.
  • Transport equipment as needed.
  • Schedule / oversee Area Technical Operations Managers and/or Technical Supervisors to ensure appropriate coverage for a defined Region according to established criteria.
  • Monitor performance metrics and implement processes to impact them.
  • Collaborate with the Project Manager on selection of water treatment equipment in DeNovos, relocations and renovations.
  • Collaborate with the Project Manager on technical and/or physical plant aspects associated with DeNovos, relocations and renovations.
  • Perform Technical Assessments for clinics in assigned area.
  • Initiate, monitor and manage external vendor service and/or maintenance agreements/contracts.
  • Ensure that applicable manufacturers IFU's are available to personnel.
  • Maintain a list of emergency contacts and ensure it is accessible to all facility personnel.
  • Collaborate with Operations personnel to ensure integration of Technical Services into acquired facilities.
  • Coordinate and provide Technical Services support needed during natural disasters or emergency situations.
  • Recruit, interview and hire Area Technical Operations Managers and/or Technical Supervisors.
  • Act as a mentor, role model and resource for Technical Services Personnel by setting an example of appropriate behavior, work habits and attitudes towards patients, coworkers and management.
  • Train and mentor Technical Supervisors and/or Biomedical Technicians as required.
  • Oversee corrective actions and Personnel Improvement Plans (PIP) according to applicable HR policies and procedures.
  • Provide ongoing and formal annual performance evaluations to Area Technical Operations Managers and/or Technical Supervisors.
  • Retain all technical records and logs according to the FMCNA retention policy.
  • Ensure proper training and education for all technical staff.
  • Ensure that personnel and training records are maintained per policy and procedure and are accessible to authorized personnel and regulatory agencies.
  • Participate in facility audits conducted by the RQM and federal, state or local surveyors preparing and implementing plan of correction for any technical deficiencies identified.
  • Coordinate the installation of equipment and implementation of product initiatives and improvements.
  • Perform and/or provide assistance with the Direct Patient Care Technical Training Program.
  • Perform monthly SAP supply inventory process as required.
  • Create SAP requisitions for equipment.
  • Ensure that the asset register for 8000 series equipment is maintained based on equipment movement and Finance Department criteria.
  • Assist Operations personnel with technical aspects associated with DeNovos, relocations and renovations.
  • Ensure that the dialysis machines, water system and mixing equipment is installed, operational and validated per manufacturers documentation and FMCNA Policies and Procedures.
  • Assists Operations personnel in the review and recommendation of capital equipment purchases.
  • Develop and maintain positive working relationships with FMS affiliated physicians, ensuring communication and dissemination of pertinent information as appropriate.
  • Work with Operations personnel to address adverse events and product complaints.
  • Other duties as assigned.

Education:

• High school diploma or G.E.D. required.
• AA Degree in electronics /biomedical technology, or equivalent preferred.
• Successful completion of the FMCNA Biomedical Technician Technical Certification Program within the first 24 months of employment required.
• Nephrology / Biomedical Industry Technical Certification within 24 months of employment preferred. (choose one)
  • Board of Nephrology Examiners Nursing and Technology (BONENT), Certified Hemodialysis Technician (CHT)
  • National Nephrology Certification Organization (NNCO), Certified Biomedical Nephrology Technician (CBNT)
• Biomedical Industry Technical Certification preferred.
  • Water Quality Association (WQA)Water Treatment Specialist (WTS)
  • Association for the Advancement of Medical Instrumentation (AAMI), Certified Biomedical Equipment Technician (CBET)
• All required certifications must be maintained and current.

Experience and Required Skills:

• Minimum of four years supervisory experience.
• Minimum of four years experience working in an industrial/medical technical setting, or three years experience and an AA Degree in electronics/ biomedical technology, or two years experience and a BS Degree in a technology or business field.
• Attend all technical training programs required by state/federal regulations and FMCNA policy.
• Valid Driver's License issued in the employee's state of residence.
• Ability to use common hand tools and small power equipment.
• Ability to train subordinate personnel.
• Must possess good verbal and written communication skills.
• Basic computer skills

Job Title: Data Entry - 2

Location: Whitehouse Station, NJ

Duration: 3 Months (Contract to Hire-CTH)

No. of Positions: 1

Job schedule-This role is now 5 days in office

Job hours-8:00am-4:30pm

Interview process- All interviews will be via WEBEX

Summary:

The main function of this role is the data entry (along with verification and self-review) of policy information via proprietary computer systems. The right person will be responsible for the timely and accurate entry of information/risk/policy characteristics; adhering to documented processes with the ability to meet quality goals and production goals while applying a high level of personal project management skills.

Job Responsibilities:

• Review client/insured data from one proprietary main frame system and transfer data to a second proprietary main frame system.

• Compile and verify the accuracy of data before it is entered.

• This includes ensuring accurate entry of existing data along with the ability to apply the appropriate/ matching additional coverages.

• Individual needs to be able to represent the company in addressing referral reasons/instances with agents and internal customers.

• Within 90 days of hire, reach a quality goal of 80% (with further progression to 95% within 150 days). At the same time, reach an established production goal of 60% within 90 days of higher (with further progression to 90% within 150 days. Review and correct any errors within 24hours of return from the team specialist and/or trainer.

Skills:

• Technical skills include Windows 10 operating platform; ability to research policy information from one proprietary mainframe and system and enter the data into a second proprietary system. A basic operating understanding of Microsoft Office tools (Outlook, Excel, Access and Word) as these tools are used in our daily processes for email communication and tracking. This would not include creation of new spreadsheets or tracking forms as tools are pre-existing. The individual will need to update existing tracking documents to manager their assigned work as well as managing their calendar.

• Verbal and written communication skills, attention to detail, and interpersonal skills.

• Individual will need to accurately document data and follow established process procedures with a general understanding of where to locate all information necessary to complete the process.

• Must be able to multi-task and follow procedures.

• Ability to work both independently and as an engaged member of the team; and manage one’s time.

Education/Experience

• Previous experience with:

o Windows 10 operating system.

o Working knowledge of Microsoft Word (how to create Word Document and attach to an email).

o Basic understanding of a pre-existing Excel spreadsheet.

• computers and applications such as Microsoft Word and Excel. Please be specific on what knowledge is needed for Work and Excel

• Education/Experience: High school diploma or GED required.

• Minimum 2 years of office / business experience. Personal Lines Insurance knowledge and plus.

Job Title: Data Entry - 2

Location: Whitehouse Station, NJ 08889

Duration: 3 Months (CTH)

Job schedule-This role is now 5 days in the office

Job hours: 8:00 am-4:30 pm

Summary:

The main function of this role is the data entry (along with verification and self-review) of policy information via proprietary computer systems. The right person will be responsible for the timely and accurate entry of information/risk/policy characteristics; adhering to documented processes with the ability to meet quality goals and production goals while applying a high level of personal project management skills.

Job Responsibilities:

• Review client/insured data from one proprietary mainframe system and transfer data to a second proprietary mainframe system.

• Compile and verify the accuracy of data before it is entered.

• This includes ensuring accurate entry of existing data along with the ability to apply the appropriate/ matching additional coverages.

• Individual needs to be able to represent the company in addressing referral reasons/instances with agents and internal customers.

• Within 90 days of hire, reach a quality goal of 80% (with further progression to 95% within 150 days). At the same time, reach an established production goal of 60% within 90 days of higher (with further progression to 90% within 150 days. Review and correct any errors within 24hours of return from the team specialist and/or trainer.

Skills:

• Technical skills include Windows 10 operating platform; ability to research policy information from one proprietary mainframe and system and enter the data into a second proprietary system. A basic operating understanding of Microsoft Office tools (Outlook, Excel, Access and Word) as these tools are used in our daily processes for email communication and tracking. This would not include creation of new spreadsheets or tracking forms as tools are pre-existing. The individual will need to update existing tracking documents to manager their assigned work as well as managing their calendar.

• Verbal and written communication skills, attention to detail, and interpersonal skills.

• Individual will need to accurately document data and follow established process procedures with a general understanding of where to locate all information necessary to complete the process.

• Must be able to multi-task and follow procedures.

• Ability to work both independently and as an engaged member of the team, and manage one’s time.

Education/Experience

• Previous experience with:

o Windows 10 operating system.

o Working knowledge of Microsoft Word (how to create a Word Document and attach it to an email).

o Basic understanding of a pre-existing Excel spreadsheet.

• computers and applications such as Microsoft Word and Excel. Please be specific about what knowledge is needed for Work and Excel

• Education/Experience: High school diploma or GED required.

• Minimum 2 years of office/business experience. Personal Lines Insurance knowledge plus.

-Must be local to Columbus, OH and be able to work onsite 4 days a week.

-Candidates must be able to work on a W2 basis; C2C arrangements are not permitted, and sponsorship is not available for this position.

We are seeking a Lead Business Systems Analyst (BSA) to join our Enterprise Data Warehouse (EDW) team. In this role, you will contribute to building data-driven solutions that enable the business to leverage data as a strategic asset.

As a Lead BSA, you will partner closely with business stakeholders to understand requirements, document technical specifications, and build and manage the product backlog. You will play a key role in Agile delivery, supporting the development of Features and User Stories while collaborating with cross-functional teams. Key technologies within the EDW environment include Snowflake, DataStage, Python/PySpark, Infogix, and Tableau.

Key Responsibilities:

• Serve as a liaison and subject matter resource for stakeholders, Product Owner, and Agile team members
• Work within an Agile environment to translate requirements into well-defined Features and User Stories
• Facilitate requirements gathering sessions with business stakeholders and document source-to-target data mappings
• Partner with Product Owner and SMEs to refine Epics into actionable Features and User Stories
• Lead backlog refinement sessions, ensuring user stories include clear acceptance criteria and story point estimates
• Support backlog readiness to ensure stories are prioritized and ready for development
• Participate in identifying, quantifying, and mitigating project risks and issues
• Collaborate with Application BSAs to identify and escalate impediments to the Scrum Master

Qualifications:

• Bachelor’s Degree
• 7+ years of experience as a Business Systems Analyst in a Data Warehouse environment
• 3+ years of experience using SQL for ad-hoc querying and data analysis

Preferred Qualifications:

• 5+ years of experience in the financial services (banking) industry
• 5+ years of experience with Snowflake and AWS S3
• 5+ years of experience in data modeling using Erwin or similar tools
• 5+ years of experience with enterprise data warehousing best practices and standards
• 5+ years of experience creating source-to-target data mappings
• Strong organizational, analytical, and problem-solving skills
• Ability to prioritize work, manage multiple projects, and meet deadlines
• Excellent verbal and written communication skills
• Experience leading other BSAs on a project team