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Pyramid Systemsis seeking a highly skilled and experienced Software Asset Management (SAM) ServiceNow Architect supporting the Department of the Air Force (DAF

Enterprise IT as a Service (EITaaS) program to lead the design, implementation, and maintenance of our SAM solution within the ServiceNow platform. The ideal candidate will possess deep expertise in ServiceNow SAM Pro, software licensing models, and IT asset management best practices. This role will be responsible for translating business requirements into technical solutions, ensuring data accuracy and integrity, and driving continuous improvement of our SAM processes. You will collaborate closely with cross-functional teams, including IT Operations, Procurement, Finance, to optimize software investments and mitigate compliance risks.

• Must have a Secret clearance
• MUST HAVE A Bachelor's Degree
• MUST BE A US CITIZEN ( NO SPONSORSHIP)
• Hybrid role- Site location is 14370 Newbrook Dr Chantilly, VA
• 10+ years of expereince with ServiceNow
• 5+ years of experience supporting and configuring IT Asset Management (ITAM), preferably with a focus on Software Asset Management (SAM).
• 3+ years of experience implementing and configuring ServiceNow SAM Pro.
• Proven experience with software licensing models (e.g., perpetual, subscription, SaaS) from major vendors (e.g., Microsoft, Oracle, Adobe).
• Experience with software discovery tools and techniques.
• Experience with data analysis and reporting.
• Deep understanding of ServiceNow SAM Pro functionality and configuration options.
• Strong knowledge of software licensing models and compliance requirements.
• Proficiency in ServiceNow scripting (e.g., JavaScript).
• Experience with ServiceNow integration technologies (e.g., REST APIs, web services).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.

Preferred Skills:

• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) in SAM.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM)
• ITIL Foundation Certification.
• Proactive and self-motivated with a strong desire to learn and grow.
• Excellent attention to detail and commitment to accuracy.
• Ability to manage multiple tasks and prioritize effectively.
• Strong customer service orientation.
• Ability to communicate technical concepts to non-technical audiences.

Position Title: Applied AI Systems Engineer

Location: Orange County, California (Hybrid)

Reports To: Head of Operations

Position Summary

This role is responsible for architecting, building, and deploying a production-grade AI operating system that automates core workflows across leasing, property management, accounting, construction coordination, and asset management.

The engineer will design and implement AI agents, document intelligence systems, and workflow automation pipelines that reduce manual processing, improve accuracy, and increase operational scalability across a commercial real estate portfolio.

This position requires strong systems thinking, rigorous technical execution, and the ability to translate complex operational processes into reliable automation.

Core Objectives

• Build an internal AI platform that automates high-volume operational workflows
• Reduce manual processing time and administrative overhead
• Improve accuracy, speed, and decision visibility across departments
• Establish scalable systems that support portfolio growth without proportional staffing increases

Primary Responsibilities

• AI Platform Architecture & Development
• Design and deploy AI agents to automate operational and administrative workflows
• Build LLM-powered systems for document review, data extraction, and decision support
• Develop retrieval-based systems leveraging leases, financial data, contracts, and SOPs
• Implement evaluation, monitoring, and continuous improvement frameworks

Lease & Document Intelligence Automation

• Build tools to extract key lease terms, obligations, and risk clauses
• Automates lease abstraction and document comparison workflows
• Develop compliance and deadline tracking systems
• Enable searchable knowledge retrieval across lease and legal documents

Leasing & Asset Management Automation

• Automate LOI comparison and deal workflow summaries
• Build dashboards summarizing tenant performance, lease milestones, and risk exposure
• Support market intelligence and tenant prospecting research
• Develop underwriting support and reporting tools

Property Management & Financial Workflow Automation

• Automate CAM reconciliation data processing and variance detection
• Streamline tenant reporting and communication workflows
• Track vendor contracts, compliance deadlines, and service obligations
• Extract and structure financial data from operational documents

Data Infrastructure & Knowledge Systems

• Structure internal documents and data for AI retrieval and automation
• Build document ingestion, indexing, and retrieval pipelines
• Implement vector search and knowledge retrieval systems
• Maintain data integrity, access control, and auditability

Systems Integration & Deployment

• Integrate AI tools with property management, accounting, CRM, and document platforms
• Deploy systems within secure cloud environments
• Implement logging, monitoring, performance, and cost controls
• Ensure reliability and scalability of deployed systems

Collaboration & Implementation

• Translate operational workflows into technical automation solutions
• Work directly with leadership to prioritize automation opportunities
• Train teams and implement adoption workflows
• Establish standards for responsible and secure AI usage

Required Qualifications

• Bachelor’s or advanced degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative discipline
• Demonstrated success in a rigorous academic or research environment
• 3–7+ years building production software, automation systems, or applied AI solutions
• Strong Python development and API integration experience
• Experience working with structured and unstructured data
• Experience deploying systems in cloud environments
• Strong understanding of system architecture and data pipelines
• Exceptional analytical and problem-solving ability

Preferred Qualifications

• Experience building document intelligence or contract analysis systems
• Experience with retrieval systems and vector databases
• Experience automating financial or operational workflows
• Experience integrating AI into business operations environments
• Experience in real estate, finance, logistics, or operations-heavy industries
• Evidence of research, technical publications, competitive programming, or open-source contributions

Technical Environment (Representative)

• Python and API-based architectures
• LLM platforms and agent orchestration frameworks
• Cloud infrastructure (AWS, Azure, or GCP)
• SQL and vector databases
• Workflow orchestration and automation tools
• Version control, logging, and monitoring systems

Success Metrics

• Performance in this role will be evaluated by:
• Reduction in manual administrative workload
• Automation coverage across operational workflows
• Accuracy and reliability of AI-driven outputs
• Adoption and usage across departments
• Operational efficiency gains and cost reductions

Work Environment

• Hybrid work model with in-person collaboration in Orange County
• Direct collaboration with executive leadership and operational teams
• High autonomy in system architecture and implementation decisions

AI & Business Systems Manager

Christopher Homes, a nationally acclaimed luxury residential developer and home builder, has been creating Nevada’s finest neighborhoods since 1981. Within four decades, we have developed over 2,000 homes with a total value of over $1 Billion.

Our experience and reputation for developing luxury residential neighborhoods is unmatched. Of note, Christopher Homes has been awarded over 150 national and local awards for design excellence, which include: 19 Home of the Year awards, 7 Community of The Year awards, and recognized as the Homebuilder of the Year by the National Association of Homebuilders (NAHB), and numerous other awards.

Our Purpose



Enhancing lives by creating innovative homes and communities that inspire and reflect the unique interests of our residents. How we do anything is how we do everything. We are creators. The foundation of our success is rooted in our culture and our most valuable resource is our people. We are a diverse group made up of smart, creative, and dedicated people that are passionate about transforming the modern living experience.

Position Overview

The AI & Business Systems Manager is a senior, hands-on role responsible for designing, governing, and operationalizing artificial intelligence across Christopher Homes’ real estate development and luxury homebuilding platform. The manager will report to our CFO. This role requires deep, proven experience in real estate development and residential construction combined with advanced applied AI, data, and enterprise systems expertise.

The manager can work on-site or have a hybrid schedule.

This individual will lead the transformation of fragmented data and disconnected systems into a clean, structured, AI-ready ecosystem that improves efficiency, reduces costs, enhances forecasting, and elevates the customer experience. This is not a research role—this position focuses on practical, secure, ROI-driven AI embedded directly into daily workflows.

This is a full-time, individual contributor role with enterprise-wide responsibility and visibility.

Key Responsibilities

AI STRATEGY & IMPLEMENTATION (PRIMARY FOCUS)

·      Design and execute an enterprise AI roadmap aligned with real estate development and homebuilding workflows

·      Embed AI directly into core systems including Procore, ERP, Buildtopia, HubSpot, and Microsoft platforms

·      Identify and deploy AI use cases for:

–        Cost control and variance detection

–        Schedule and cycle-time optimization

–        Purchasing and vendor analysis

–        Warranty trend prediction and root-cause analysis

–        Marketing performance and lead intelligence

·      Automate repetitive, manual, and error-prone processes using AI and intelligent workflows

·      Ensure all AI solutions are secure, compliant, and aligned with data privacy best practices

DATA ARCHITECTURE, CLEANUP & GOVERNANCE

·      Assess, clean, normalize, and structure data across all business systems

·      Establish data standards, naming conventions, and governance policies

·      Eliminate duplication, silos, and inconsistent data definitions

·      Ensure data integrity to support reliable AI-driven insights and decision-making

·      Prepare data architecture to support future scalability and AI maturity

REAL ESTATE DEVELOPMENT & CONSTRUCTION SYSTEMS LEADERSHIP

Serve as the internal expert on how AI supports:

              – Land development

            – Vertical construction

-- Purchasing and contracts

            – Design center operations

            – Warranty and post-close service

·      Deeply understand how data flows through real estate development and homebuilding lifecycles

·      Optimize system usage to reflect how the business actually operates—not generic software assumptions

·      Partner with vendors, consultants, and software providers during system enhancements or ERP transitions

BUSINESS PARTNERSHIP & CHANGE MANAGEMENT

·      Translate real estate development and construction challenges into AI-enabled solutions

·      Partner closely with executive leadership and department heads

·      Educate teams on AI tools, best practices, and responsible usage

·      Adoption of AI-enabled workflows across the organization

REPORTING, FORECASTING & DECISION INTELLIGENCE

·      Build AI-powered dashboards, reports, and forecasting tools

·      Improve visibility into costs, schedules, risks, and performance

·      Enable leadership to make faster, more accurate, data-driven decisions

REQUIRED QUALIFICATIONS   

·      8+ years of experience in real estate development, residential construction, or homebuilding environments

·      Demonstrated, hands-on experience applying AI to real business systems

·      Deep understanding of development and construction workflows, terminology, and financial drivers

·      Proven ability to organize, clean, and govern complex operational and financial data

·      Experience with enterprise systems such as:

            – Procore

            – ERP systems (Sage 100 Contractor or similar)

             – Buildtopia (Purchasing, Design Center, Construction and Warranty)

            – CRM & Marketing platforms

            – Microsoft ecosystem (including Copilot)

·      Strong understanding of data security, privacy, and compliance in business environments

·      Ability to operate independently and drive outcomes without direct supervision

STRONGLY PREFERRED

·      Luxury single-family or for-rent residential development experience

·      Experience leading ERP transitions or system integrations

·      Applied knowledge of predictive analytics and automation in construction

·      Ability to communicate complex technical concepts to non-technical stakeholders

IDEAL CANDIDATE PROFILE

·      Deeply grounded in real estate development and construction

·      Business-first mindset with strong technical execution

·      Focused on measurable ROI, efficiency, and cost savings

·      Disciplined, pragmatic, and trustworthy with sensitive data

·      Comfortable building foundational systems before scaling AI initiatives

ABOUT THE ROLE:

We are seeking a skilled and detail-oriented ServiceNow Analyst II with 3+ years of experience to support and enhance our IT Operations Management (ITOM) capabilities, Configuration Management Database (CMDB), and Knowledge Management processes within the ServiceNow platform. The ideal candidate will possess strong analytical skills, a process-oriented mindset, and hands-on experience configuring and troubleshooting ServiceNow Discovery, Service Mapping, and the broader ITOM suite.

This role plays a critical part in ensuring data integrity, service visibility, and relevant knowledge availability, supporting IT Service Management (ITSM), ITOM, and other business units across the enterprise. This role will be responsible for managing the accuracy of the CMDB via the Identification and Reconciliation Engine (IRE) in a Multi-Source environment, ensuring robust Discovery schedules, mapping critical business services, and maintaining industry-standard Knowledge Management frameworks.

WHAT YOU'LL DO:

CMDB (Configuration Management Database):

• Support the maintenance, administration, and enhancement of the CMDB in ServiceNow.
• Perform regular data quality audits using CMDB Health Dashboards, identifying and resolving orphan, stale, or duplicate CIs.
• Collaborate with asset management, IT operations, and infrastructure teams to validate CI data and ensure alignment with the Common Service Data Model (CSDM).
• Assist in defining and maintaining CI classes, relationships, and attributes based on organizational requirements.
• Contribute to CMDB governance policies, standards, and procedures to ensure the long-term health and usability of the platform.
• Participate in CMDB audits and compliance activities.

Knowledge Management:

• Serve as the primary analyst and administrator for the ServiceNow Knowledge Management module.
• Assist in designing and implementing knowledge workflows, approval processes, and article lifecycle management.
• Monitor and report on knowledge article usage, feedback, and quality, ensuring content remains accurate, relevant, and accessible.
• Work with knowledge owners and contributors across departments to promote knowledge sharing, standardization, and taxonomy alignment.
• Develop and maintain a knowledge base structure (categories, templates, metadata) for optimal user experience and searchability.
• Support Knowledge-Centered Service (KCS) practices, if applicable.

WHAT YOU'LL BRING:

• In-depth understanding and background in ITOM Visibility (ServiceNow Discovery & Service Mapping), CMDB, and Knowledge Management administration.
• Strong hands-on experience with MID Server installation, configuration, and management.
• Familiarity with protocols used in Discovery (e.g., WMI, SSH, SNMP, PowerShell) and experience integrating via REST/SOAP APIs.
• Experience integrating the ServiceNow CMDB with external data sources (e.g., SCCM, Workspace One UEM, Intune, Kandji, Tanium) utilizing Service Graph Connectors or custom integrations.
• Experience developing and maintaining CMDB technical design standards aligned with the CSDM framework.
• Experience designing relevant Knowledge Management Frameworks and Knowledge bases on the ServiceNow Knowledge application.
• Experience working with stakeholders to evaluate enhancement requests, providing design recommendations, and documenting technical requirements.
• Strong technical leadership skills and a solid understanding of overall IT infrastructure (networks, servers, virtualization, cloud).
• Strong communication (written and verbal) and interpersonal skills with technical and non-technical audiences.
• Excellent organization skills and an ability to develop and implement plans for transforming issues/requests to completion.
• Demonstrated ability to prioritize and balance multiple activities effectively

REQUIREMENTS:

• In-depth understanding and background in CMDB, ServiceNow Discovery, and Knowledge Management administration on ServiceNow Platform.
• Experience developing and maintaining CMDB technical design standards.
• Demonstrated experience creating/maintaining CMDB technical documentation.
• Experience working with stakeholders to evaluate enhancement requests, providing design recommendations, and documenting technical requirements.
• Experience designing relevant Knowledge management Frameworks and Knowledge bases on the ServiceNow Knowledge application.
• Experience integrating the ServiceNow CMDB with external data sources (e.g., SCCM, Workspace One UEM), Intune, Kandji, Tanium and data consumers.
• Excellent understanding of Knowledge Management practices and industry standard frameworks that can be implemented in ServiceNow.
• Strong technical leadership skills.
• Strong communication (written and verbal) and interpersonal skills with technical and non-technical audiences.
• Excellent organization skills and an ability to develop and implement plans for transforming issues/requests to completion.
• Demonstrated ability to prioritize and balance multiple activities effectively.
• Resourcefully takes the initiative to accomplish goals and objectives.
• Strong understanding of the overall IT infrastructure.

Company Description

At Titl, we simplify the real estate process by eliminating paperwork, legal obstacles, and delays associated with buying, owning, or selling a home. Our advanced technology ensures transparency and peace of mind throughout every transaction. We provide a modern and user-friendly way to handle property—designed for today and prepared for future needs.

Role Description

We're seeking an experienced Full-Stack Engineer to join our team working on a sophisticated property data research and report generation platform. This role involves building and maintaining enterprise-grade systems that automate property data extraction from government sources, generate comprehensive property reports, and manage complex business workflows including payments, authentication, and blockchain integration.

What You'll Work On

• Backend Services: Develop and maintain NestJS microservices handling property data scraping, PDF generation, report aggregation, and enterprise account management
• Frontend Applications: Build responsive Next.js applications with complex state management and real-time updates
• Data Pipeline: Work with automated scraping systems using Puppeteer and AI-powered document processing (Google Document AI, OpenAI)
• Integration Development: Implement OAuth flows, Stripe payment processing, webhook handling, and third-party API integrations
• Queue Management: Design and maintain Bull queue systems for background job processing and async workflows
• Blockchain Integration: Work with Polymesh blockchain for property ownership verification and asset tokenization
• Database Design: Create efficient Prisma schemas and optimize PostgreSQL queries for complex property data relationships

Required Technical Skills

Core Stack (Must Have)

• Backend: Advanced proficiency in NestJS with deep understanding of dependency injection, decorators, guards, and service patterns
• Frontend: Expert-level Next.js 14 (App Router) and React with TypeScript
• Database: Strong Prisma ORM experience and PostgreSQL optimization skills
• TypeScript: Production-level TypeScript across full stack
• API Design: RESTful API design, DTOs, validation, and Swagger documentation Infrastructure & DevOps
• Docker: Container orchestration and development environments
• Cloud Platforms: Google Cloud Platform (Cloud Storage, Cloud Run)
• Queue Systems: Bull or similar job queue systems (Redis-backed)
• Monorepo: Experience with pnpm workspaces or similar monorepo tooling Authentication & Payments
• OAuth 2.0: Multi-provider authentication (Google, Facebook, LinkedIn)
• JWT: Token-based authentication and authorization patterns
• Stripe: Payment processing, webhooks, subscription management, and usage-based billing Specialized Skills
• Web Scraping: Puppeteer or similar browser automation tools
• PDF Processing: PDF generation, manipulation, and data extraction
• AI/ML Integration: Experience with AI APIs (OpenAI, Google AI, etc.)
• Background Jobs: Async processing, retry logic, and error handling

Highly Desired Skills

• Blockchain: Polymesh or Ethereum blockchain integration experience
• Document Processing: OCR, document AI, or legal document processing
• Property/Real Estate Domain: Understanding of property records, deeds, liens, title commitments
• Legal Tech: Experience with legal document workflows or compliance systems
• Testing: Jest, testing-library, E2E testing frameworks
• Performance Optimization: Query optimization, caching strategies, lazy loading
• Security: OWASP best practices, rate limiting, encryption

Architecture & Design Requirements

You should be comfortable with:

• Design Patterns: Service-oriented architecture, repository pattern, factory pattern
• Dependency Injection: Understanding NestJS DI container and module system
• Database Relations: Complex multi-tenant data models with proper isolation
• State Management: React Context, server/client component patterns
• Error Handling: Comprehensive error handling, retry logic, fallback mechanisms, API Security: Rate limiting, API key management, webhook signature verification

Experience Requirements

• 5+ years of full-stack development experience
• 3+ years with TypeScript in production environments
• 2+ years with NestJS or similar enterprise Node.js frameworks
• 2+ years with modern React and Next.js
• Experience building production SaaS applications with multi-tenant architecture
• Track record of shipping complex features end-to-end
• Experience with third-party integrations and webhook systems
• Domain Knowledge (Preferred)
• Understanding of property data and real estate records
• Familiarity with government data systems and public records
• Knowledge of legal document structures (deeds, liens, mortgages, title commitments)
• Experience with regulated industries and compliance requirements
• Understanding of Miami-Dade County or similar municipal systems (bonus)

Development Practices

You should have experience with:

• Git workflows: Feature branches, pull requests, code review
• Documentation: Writing clear technical documentation and API specs
• Testing: Unit tests, integration tests, E2E tests
• CI/CD: Automated testing and deployment pipelines
• Agile: Working in iterative development cycles
• Code Quality: ESLint, Prettier, TypeScript strict mode

Problem-Solving Skills

We're looking for someone who can:

• Debug complex distributed systems across multiple services
• Optimize database queries and reduce API response times
• Design scalable architectures for high-volume data processing
• Handle edge cases in automated scraping and data extraction
• Troubleshoot integration issues with third-party services
• Implement robust error handling and monitoring
• Communication & Collaboration
• Clear written communication for documentation and code reviews
• Ability to explain technical concepts to non-technical stakeholders
• Collaborative approach to problem-solving
• Proactive in identifying and addressing technical debt
• Experience mentoring junior developers (preferred)
• Package Manager Note
• This project uses pnpm exclusively for monorepo management. Experience with pnpm workspaces is preferred, but npm/yarn monorepo experience transfers well.

What Makes You Stand Out

• Contributions to open-source projects
• Experience with LangChain or LangGraph for AI orchestration
• FastAPI or Python experience (for AI service integration)
• Understanding of title insurance or property ownership verification
• Experience with Puppeteer clusters and browser farm optimization
• Background in fintech or regulated industries
• Experience with multi-environment deployments (local, staging, production)

Working Style

This role requires:

• Attention to detail when working with legal and financial data
• Systematic approach to debugging complex systems
• Ability to work independently on ambiguous problems
• Comfort with reading and understanding existing codebases
• Pragmatic decision-making balancing speed and quality
• Tech Stack Summary: NestJS • Next.js • TypeScript • Prisma • PostgreSQL • Puppeteer • Bull • OAuth • Stripe • Google Document AI • OpenAI • Docker • GCP • Polymesh • pnpm
• This role offers the opportunity to work on challenging technical problems at the intersection of PropTech, LegalTech, and AI, building systems that handle real-world property data at scale.

We are seeking a talented Software Engineer 3 (Power BI Developer) to join a leading global financial institution on a long-term contract in Wilmington, DE. This role is ideal for someone with advanced Power BI skills, including DAX, Power Query/M, and complex data modeling, who has experience building executive dashboards and turning complex data into actionable insights. The position involves designing enterprise-level BI solutions, integrating data from multiple sources, and delivering analytics on toolchain adoption, productivity, and business impact. Candidates should have experience with platforms such as Jira, GitHub, Azure DevOps, and CI/CD tools, and be comfortable mentoring junior team members and collaborating with cross-functional teams. This is an exciting opportunity to influence decision-making and contribute to strategic initiatives at a senior level.

Job Title: Software Engineer 3 (Power BI Developer)

Job Location: Wilmington, Delaware 19803

Job Duration: 12 months (with possible extension)

Only W2 Candidates

Join a leading global financial institution and work with some of the brightest minds in the industry. This long-term contract opportunity offers a competitive benefits package and a chance to contribute to innovative solutions in the financial services space. If you’re passionate about leveraging data to drive business impact and enjoy creating insights that influence key decisions, this role is for you.

Required Skills & Experience

• 4+ years of software engineering experience, or equivalent through consulting, training, military service, or education.
• 6+ years of Power BI experience, with at least 3 years focused on advanced development in enterprise environments.
• Proven expertise in designing BI solutions for enterprise software development ecosystems, toolchain adoption, and DevOps maturity.
• Experience connecting Power BI to various toolchain platforms (e.g., Jira, GitHub, Azure DevOps, CI/CD tools) and designing KPIs for adoption, onboarding, and usage.
• Advanced proficiency in DAX, Power Query/M, and complex data modeling for management-level reporting.
• Experience building executive dashboards covering adoption, risk, compliance, automation, productivity, and cost savings.
• Strong data integration skills, including ETL, API extraction, direct query, and on-prem/cloud data source integration.
• Deep understanding of enterprise data governance, security, access controls, and reporting best practices.
• Excellent communication skills with experience collaborating with both technical and business stakeholders.
• Demonstrated leadership in project delivery, solution architecture, and mentoring junior team members.

Desired Skills & Experience

• Expertise in enterprise DevOps, SDLC/ALM toolchains, engineering productivity tooling, or related reporting domains.
• Experience supporting executive or board-level reporting initiatives.
• Microsoft Power BI and/or Power Platform certification.
• Experience in highly regulated or financial services environments.

Key Responsibilities

• Participate in moderately complex software engineering initiatives and contribute to planning and delivery of enterprise solutions.
• Review, analyze, and resolve complex software engineering and BI challenges.
• Collaborate with engineering, operations, and transformation teams to gather requirements, define key metrics, and ensure data accuracy for management reporting.
• Architect, develop, and maintain advanced Power BI dashboards and reports focused on toolchain adoption, process maturity, and business impact.
• Serve as the enterprise subject matter expert in toolchain reporting, with knowledge of common platforms such as Jira, GitHub, Azure DevOps, and CI/CD tools.
• Develop frameworks, data models, and methodologies to assess adoption and maturity metrics (e.g., tool usage, process adherence, automation coverage, delivery impact).
• Integrate data from multiple sources—including APIs, data lakes, internal databases, and vendor platforms—into Power BI using advanced transformations and DAX.
• Deliver meaningful executive and operational insights with robust drill-down capabilities for decision-making.
• Partner with business and IT leadership to present findings, recommend actions, and evolve analytics in alignment with strategic objectives.
• Define, document, and enforce best practices for management reporting, including data governance, security, and lifecycle management.
• Mentor and coach junior engineers and analysts on Power BI and toolchain reporting best practices.
• Maintain, monitor, and continuously enhance reporting solutions as enterprise needs evolve.
• Provide occasional after-hours support for critical reporting or deployment issues.

About Takanock

Founded in 2023, Takanock, LLC tackles the data center industry's core challenge of developing shovel-ready data center sites by leveraging decades of experience in site selection, power generation, energy markets and infrastructure. Takanock focuses on Tier I and Tier II markets where demand for data centers is greatest and power constraints are most acute. By bringing our own on-site generation and unlocking grid capacity where others struggle, we accelerate deployment timelines and ensure Continuity of PowerSM is dedicated to solving the most complex challenges at the intersection of the digital and energy industries.

Takanock is headquartered in Traverse City, Michigan, and through our additional offices in Fulton, Maryland and Austin, Texas, we focus on developing data center and power projects across the United States. Our expanding team brings a unique combination of technical expertise, market foresight, and regulatory knowledge. With the backing of a $500 million equity commitment, we are well positioned to support rapid growth through modern, secure, and scalable technology solutions.

Location, Salary, and Benefits

This position is to assist our Fulton, Maryland or Austin, Texas office. Takanock provides competitive compensation and benefits, including fully paid medical, dental, and vision plans through Blue Cross Blue Shield, a 401(k) plan with company contributions, profits-interest equity grants, an unlimited PTO policy, a monthly mobile phone stipend, and company-paid parking. The salary range for this position is $80,000-$95,000 per year with a target bonus of 15%

About the IT Associate Role

The IT Associate will join our Legal & Operations team and will work directly with the Senior Manager of GIS and Data Management Systems. This individual will play a key role in supporting the company's growing technology needs while ensuring operational alignment and clear communication between internal Engineering, Development, and Commercial teams, as well as hyperscale customers.

The IT Associate will help manage technical requirements, and will be responsible for day-to-day IT operations, user support, SaaS administration, and maintain Takanock's Microsoft-centric technology stack. The role will also involve working with building automation systems, reviewing technical schematics, and participating in root cause analysis for operational and technical issues.

The IT Associate offers meaningful exposure to modern cloud infrastructure, automation, and AI-assisted workflows, with potential for growth into more senior IT or systems roles as the company continues to expand.

Minimum Requirements

• Excellent problem- solving and, decision-making skills
• Strong PC skills
• Ability to learn quickly and develop new product skills independently
• Ability to manage multiple projects and shifting workloads in a growing industry and entrepreneurial environment

Experience and Skills

• Strong working knowledge of Windows 11 and the Microsoft ecosystem, including Microsoft Entra ID (Azure AD)
• A minimum of 1–3 years of experience in IT support, systems administration, or a related technical role
• Experience supporting or administering Copilot, Claude and, Copilot agents, and general knowledge of other AI tools, including user enablement, governance, and workflow integration
• Familiarity with SaaS platforms such as Airtable, including permissioning, integrations, and basic automation
• Experience supporting Adobe products (Adobe Acrobat, Creative Cloud licensing, user access, and troubleshooting)
• Basic understanding of networking, identity management, endpoint security, and MFA
• Ability to handle sensitive company and employee data with utmost discretion and confidentiality

Essential Functions & Key Responsibilities

IT Support and Operations

• Provide day-to-day technical and troubleshooting support for employees across the company's footprint, including hardware, software, and cloud services, Microsoft 365, Teams, SharePoint, Outlook, and Windows devices
• Manage onboarding and offboarding from an IT perspective, including account provisioning, device setup, and access controls
• Maintain accurate documentation of systems, procedures, and asset inventories
• Identify opportunities and solutions for automation and efficiency using Microsoft tools and connected SaaS platforms
• Administer and support Airtable bases, permissions, and integrations
• Manage Adobe licensing, access requests, and basic troubleshooting
• Coordinate with third-party vendors and managed service providers as needed

Microsoft Ecosystem Administration

• Assist with administration of Microsoft Entra ID, Microsoft 365, and related security controls
• Support device management, updates, and compliance policies
• Help configure and maintain SharePoint sites, Teams channels, and collaboration standards

Copilot, Claude and Automation Enablement

• Lead the technicalSupport deployment and adoption of Microsoft Copilot features and Copilot agents, Claude Cowork and other automation tools
• Collaborate with users in leveraging AI-powered tools to improve productivity and workflows

Security and Best Practices

• Support enforcement of security policies, including MFA, least-privilege access, and endpoint protection
• Assist with audits, access reviews, and compliance-related IT tasks
• Promote best practices for data protection, collaboration, and technology usage across the company

About Titan America

Titan America LLC (NYSE: TTAM), a TITAN Group Company, is one of the premier producers of cement and building materials in the eastern United States and the North American subsidiary of the TITAN Group. With a history spanning over 100 years, Titan America has consistently delivered innovation, operational excellence, and sustainable solutions. Our comprehensive portfolio—including cement, aggregates, fly ash, ready-mix concrete, and specialty admixtures—serves diverse customer needs across commercial, industrial, and infrastructure markets.

About the Role

We are seeking a Strategic Marketing and Product Development Director with an entrepreneurial mindset, deep B2B marketing experience, and the ability to blend strategic thinking with hands-on execution. This highly visible role is central to defining and executing strategies that strengthen market positioning, expand brand visibility, and deliver measurable business growth.

You will collaborate closely with sales, operations, product management, and technical services to ensure customer-focused, data-driven decision-making. This role requires both strategic vision and practical execution, with accountability for market intelligence, customer engagement, product development, and marketing campaign effectiveness. The ideal candidate thrives in both strategy and execution, brings exceptional analytical capability, and is energized by translating market insights into innovative, customer-centered products and campaigns. Resiliency, curiosity, and adaptability are essential. This role will be onsite in Deerfield Beach, FL.

Key Responsibilities

Market Strategy & Competitive Intelligence

• Lead competitor and segment analysis to inform pricing, positioning, and go-to-market strategy.
• Connect customer insights with long-term strategy to guide innovation and commercial priorities.
• Conduct ecosystem research—including competitors, influencers, regulatory developments, and industry trends—to identify risks and business opportunities.
• Design and Develop market models and forecasts that evaluate opportunities by value, volume, profitability, and growth potential.
• Build advanced models tied to infrastructure, commercial, and industrial project cycles. Use quantitative and qualitative data insights to shape recommendations and influence senior leadership.

Product & Service Development, Product Management, and Technical Content Leadership

• Develop product requirements, business cases, and go-to-market plans for new offerings, ensuring strong cross-functional collaboration with Sales, Operations, Technical Services, and Product Management.
• Translate technical product features, performance data, and sustainability attributes into clear, compelling, customer-focused value propositions that resonate with contractors, producers, engineers, architects, developers, and specifiers.
• Produce high-quality technical and commercial content—including datasheets, technical bulletins, white papers, case studies, product literature, and presentations—that effectively communicate innovation, performance, and value.
• Partner with R&D, operations, and technical experts to define product positioning, competitive differentiation, and application guidance.
• Support product launches with detailed market insights, technical storytelling, and sales enablement materials that empower the commercial team to win in the field.
• Gather customer feedback, usage insights, and field performance data to recommend enhancements, develop new services, or refine product strategy.

Build & Execute High-Impact, Integrated Marketing Strategies

• Design and execute integrated marketing strategies across cement, concrete, aggregates, fly ash, and admixtures, tailored to commercial and infrastructure segments.
• Design and Lead strategies that contribute to pipeline growth and develop full-funnel, multichannel B2B marketing campaigns aligned to revenue goals.
• Own both strategy and hands-on execution across CRM, digital platforms, email, paid media, social channels, trade shows, and sales enablement.
• Launch new products and build go-to-market plans that resonate with contractors, engineers, producers, architects, distributors, and other industry decision-makers.

Drive Cross-Functional Alignment & Customer Engagement

• Partner closely with Sales, Product, Operations, Technical Services, and external industry experts to ensure alignment and execution.
• Represent Titan America with credibility at customer meetings, industry events, conferences, trade shows, and technical forums.
• Build and nurture relationships with key stakeholders including contractors, architects, engineers, developers, and public-sector decision-makers.

Qualifications

• 10-15 years of progressive B2B marketing experience, product and business development and sales enablement, ideally in building materials, construction, chemicals or industrial products.
• Deep understanding of decision-making processes in commercial and infrastructure markets.
• Demonstrated success in developing integrated campaigns, conducting market analysis, and delivering measurable growth outcomes.
• Proficiency in CRM systems, digital marketing platforms, and analytics tools.
• Strong communication and presentation skills, with the ability to simplify technical data into persuasive customer messaging.
• Proven ability to influence stakeholders, lead change, and collaborate across departments.
• Bachelor’s degree in Marketing, Business, Engineering, or Materials Science (MBA preferred).
• Willingness to travel up to 50% for client, industry, and internal engagements.

Success Measures

• Demonstrated increase in market share across commercial and infrastructure segments.
• ROI from campaigns directly contributing to sales pipeline growth.
• Increased adoption of admixtures, sustainable solutions, and innovative technologies.
• Strengthened customer loyalty and preference for Titan America’s product portfolio.
• High trust, alignment, and collaboration across sales, operations, and technical services.

Procore Systems Manager – Permanent – Rocky Mount, NC – $95,000-115,000

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Procore Systems Manager in Rocky Mount, NC.

Responsibilities

• Lead and manage the company's Procore implementation and serve as a systems administrator for the platform. Oversee initial setup and configuration of Procore for new projects. Customize Procore modules and workflows to meet project specific requirements. Integrate Procore with other software systems used by the company as needed.
• Responsible for Support & Training to provide ongoing support to all Procore users. Develop & conduct training sessions for new users and ongoing training for any existing users to ensure maximization of the platform’s potential. Create and maintain user guides/accounts, training materials, and best practice documentation. Maintain custom reports to track progress and identify improvements via Procore Analytics.
• Manage Workflow Development to create, test and refine custom workflows tailored to meet specific needs of project teams. Collaborate with various departments to identify specific reports needed to effectively manage budgets, schedules, project management tool usage/compliance. Create, test and modify division and project reports tailored to meet specific needs for the company.
• Manage overall system performance and troubleshoot issues as they arise. Stay current on Procore updates and new feature rollout, implementing changes as necessary to ensure data integrity and consistency within the Procore platform.
• Work closely with project managers and IT staff to align Procore functionalities with organizational goals. Work with the accounting department to avoid the impacts of data entry errors in the platform’s systems. ERP Systems integration, maintenance, and support within the Procore platform. Act as the liaison between Procore and other business systems, facilitating seamless integration and data exchange.
• Manage continuous improvement through monitoring system usage and performance to recommend enhancements or upgrades. Stay current with respect to Procore updates, best practices and emerging trends to continually improve the platform’s capabilities.

Skills & Requirements

• Experience with Procore as a technical and functional user
• Knowledgeable of the following: BlueBeam (comparable to Adobe); Word, Outlook, Excel, DocuSign, P6
• Deep understanding of Procore's functionalities and configuration options. Able to troubleshoot and resolve technical issues efficiently
• Training Experience, comfortable in front of end- users and have the ability to provide training on Procore

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.