Technical Usage Data Jobs Remote Jobs in Usa

Principal Duties/Responsibilities:

• 
  
• Extensive travel required. (Local, National, International).
  
• Ensures all assets are properly identified, labeled, maintained, and utilized.
  
• Implements asset management software and tools for efficient tracking and reporting.
  
• Develops and oversees maintenance schedules for industrial equipment ensuring timely repairs and upkeep.
  
• Monitors asset performance and reliability and identifies areas for improvement.
  
• Identifies and maintains Bill of Materials (BOM) for assets.
  
• Assists in budgeting for asset procurement, maintenance, and replacement.
  
• Conducts cost-benefit analyses for new asset acquisitions.
  
• Ensures all industrial assets comply with relevant safety and regulatory standards.
  
• Implements safety protocols and training related to asset usage.
  
• Identifies opportunities to improve the efficiency and productivity of assets, including a review of existing preventative maintenance plans for assets.
  
• Evaluates and recommends innovative technologies or upgrades to enhance asset performance.
  
• Manages relationships with equipment vendors and service providers.
  
• Collects and analyzes data on asset performance and utilization to inform decision-making and strategic planning.
  
• Develops, updates and provides training to staff on the proper use and maintenance of industrial assets and/or CMMS or EAM application.
  
• Monitors and oversees project timelines, budgets, and deliverables, which may also include shutdown activities.
  
• Promotes and implements energy-efficient technologies and sustainable asset management practices.
  

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

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• Associate Degree required in a technical field with 1-3 years of industrial asset experience and/or 5 - 10 years as a machine repair technician, or equivalent combination of both.
  
• Familiar with industrial manufacturing environment.
  
• Electrical/mechanical aptitude.
  
• Proficiency with computers, maintenance systems, and applications including Microsoft Office.
  
• Excellent verbal communication, facilitation, and presentation skills.
  
• Ability to build and maintain positive, professional relationships.
  

Desirable KSAs:

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• Desire to develop leadership attributes
  
• Experience in job plan development, job scheduling, and work execution
  
• Project management and capital project experience preferred
  
• CMRP certification
  
• Green Belt certification
  
• STS certification
  

Competencies:

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• Drive & Motivation
  
• Interpersonal Skills
  
• Task Management
  
• Strategic Skills
  
• Customer Focus
  

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

Job Description

Position: Production Supervisor

Department: Production

Reports to: Unit Manager

About the Company:

Water Lilies Food, LLC is a private equity-backed manufacturer and distributor of premium Asian-inspired food. Established for 30 years, the company moved in 2020 to a new state-of-the-art facility in Bay Shore, NY (Suffolk County Long Island) and is experiencing rapid growth. We are developing and supplying product for some of the leading retailers, wholesalers, and branded Asian-appetizer businesses. Our Vision is to be the preferred supplying partner of premium Asian-inspired food. We achieve this by living up to our Mission to deliver our products and services with attention to detail, a continuous improvement mindset, agility, and authenticity. Our culture is a place where employees can have a meaningful impact on the business and organization. We work collaboratively and humbly strive to get better every day while being respectful of all talents and backgrounds. The company is embarking on another major expansion project and is expecting to more than double the business in the next 3-5 years.

Job Summary:

This role has responsibility to achieve productivity, efficiency, customer service, cost, quality, safety and employee engagement objectives through both individual and team contributions. Provides direction, leadership, development and support to direct reports through empowerment, teamwork, on-the-job assignments and continuous improvement projects and initiatives. Develops, implements and promotes safety programs and safe work practices through involvement in plant safety teams, programs and initiatives. Promotes sound employee & labor relations within the department by developing and maintaining effective organization with qualified personnel. Develops, promotes, and supports continuous improvement and other cross-functional initiatives. Ensure smooth operation in a fluid, fast-paced environment.

Responsibilities:

• Interpret job order specifications and assign responsibilities accordingly.
• Partner with management to ensure production goals and customer deadlines are consistently met.
• Inspect products and packaging to verify conformance with established quality and safety standards.
• Lead and supervise hourly employees, ensuring proper training, adherence to safety protocols, and compliance with operational procedures.
• Communicate and enforce all company safety guidelines and food safety protocols in alignment with regulatory and internal standards.
• Establish or adjust work procedures and priorities to meet production schedules.
• Analyze and recommend improvements to production methods, equipment performance, and product quality.
• Recommend and implement changes to working conditions or equipment usage to enhance efficiency and overall department performance.
• Investigate and resolve work-related issues while providing guidance and support to employees.
• Maintain accurate timekeeping and production records.
• Collaborate with Line Leads and operators to ensure all materials, equipment, and machinery meet production requirements.
• Communicate effectively with management and cross-functional departments, providing updates on production efficiency, equipment status, and workforce needs.
• Ensure consistent compliance with all food safety and workplace safety requirements.
• Assign daily tasks, monitor employee performance, and provide coaching, feedback, and corrective action when necessary.
• Foster a positive, collaborative, and results-driven work environment that promotes teamwork and open communication.
• Oversee the timely and efficient completion of production activities in alignment with company objectives.
• Manage equipment and facility utilization to maintain operational continuity and efficiency.
• Identify and troubleshoot operational issues, escalate significant concerns, and coordinate resolutions with the Operations Manager.
• Conduct routine safety inspections, identify potential hazards, and implement corrective actions.
• Monitor and uphold product quality standards to ensure compliance with customer specifications.
• Track and report on key performance indicators (KPIs), including productivity, quality, and safety metrics.
• Prepare detailed shift reports and propose process improvements based on performance data.
• Support scheduling, attendance tracking, and timecard management for hourly personnel.
• Assist in the onboarding, training, and development of new team members.
• Promote continuous improvement by encouraging participation in training and skill-development programs.
• Strategically schedule and manage labor resources to optimize operational throughput and efficiency.
• Maintain a strong technical understanding of equipment, actively supporting Total Productive Maintenance (TPM) initiatives.
• Perform additional duties as assigned by management to support departmental and organizational goals.

Requirements / Competencies:

• Associate degree or equivalent professional experience required.
• Minimum 2 years of supervisory or operations experience, preferably within a manufacturing, warehouse, or production environment.
• Experience in the food processing industry (USDA or FDA-regulated) preferred.
• Experience with both Raw and Ready-to-Eat (RTE) processes is a plus.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong analytical skills with exceptional attention to detail.
• Must be bilingual (English/Spanish).

Core Competencies:

• Planning & Organizing: Prioritizes and coordinates resources effectively to meet productivity goals.
• Problem Solving: Identifies root causes, evaluates alternatives, and implements effective solutions.
• Leadership: Provides direction, sets expectations, and develops team members to achieve performance excellence.
• Professionalism: Demonstrates tact and composure under pressure; fosters collaboration and open-mindedness.
• Safety & Security: Adheres to all safety and security protocols; proactively identifies and reports hazards; ensures safe equipment use and workplace practices.

Physical Requirements:

This role requires physical mobility of the employees as they will need to enter various parts of the factory. The employee will occasionally move within the office to access office machinery, file cabinets and collaborate with colleagues. Consistent use of office equipment such equipment may include but is not limited to computers, phones, printers and copiers. The employee will be required to frequently communicate with both internal staff members as well as external parties or customers and must be able to convey accurate information. This position may require repositioning of or movement of equipment weighing up to 50 pounds. This job description reflects management’s assignment of essential functions; it does not exclude or restrict the tasks that may be assigned. This job description is subject to change based on company needs as expressed by management.

Westlake Pipe & Fittings, a division of Westlake (NYSE: WLK), is one of North America’s largest manufacturers of PVC pipe and fittings. With 23 manufacturing and distribution facilities, we deliver innovative piping solutions across municipal, plumbing, irrigation, and specialty markets — including our industry-leading Certa-Lok® restrained joint systems.

We foster a collaborative culture grounded in safety, innovation, operational excellence, and career growth.

Why Join Westlake

• Benefits effective Day One
• Medical, Dental, Vision
• 401(k) with Company Match
• Annual Retirement Contribution (ARC)
• Life & AD&D Insurance
• Paid Vacation
• Tuition Assistance Program
• Fitness Reimbursement Program
• Career Growth & Advancement Opportunities

About the Role

The PVCO Production Shift Supervisor at our Wichita Falls, TX is responsible for leading daily production operations to ensure the safe, efficient, and high-quality manufacturing of PVCO pipe. This role provides direct supervision of production personnel, drives operational performance, and ensures adherence to safety, quality, and environmental standards.

The Production Supervisor plays a key role in achieving production targets, minimizing waste, optimizing processes, and fostering a culture of accountability and continuous improvement.

Key Responsibilities

• Supervise and coordinate daily production activities to meet safety, quality, and output objectives
• Lead and reinforce compliance with Westlake Pipe & Fittings safety policies and procedures
• Conduct shift meetings, safety training, inspections, incident investigations, and follow-up actions
• Drive root cause problem solving using 5-Why methodology and structured improvement tools
• Monitor workflow, staffing, and line performance to optimize efficiency and reduce downtime
• Complete accurate and timely production documentation, including shift reports, SAP production data, and SPC charts
• Provide technical guidance and troubleshooting support to production team members
• Partner with Maintenance and Engineering to recommend equipment improvements or modifications
• Lead changeovers to ensure efficient transitions and minimal production disruption
• Monitor key performance metrics including production output, scrap, material utilization, and regrind usage
• Coach, develop, and performance-manage team members
• Support employee relations activities including attendance tracking, overtime management, and disciplinary actions
• Maintain high standards of housekeeping and enforce plant cleanliness policies
• Participate in supervisor and operational meetings as required
• Perform additional duties as assigned

Qualifications

• High School Diploma or GED required
• 3–5 years of experience in a manufacturing or production environment
• Experience in PVC/PVCO extrusion operations preferred
• 1–2 years of leadership or team supervision experience
• Strong understanding of production processes, workflow coordination, and operational performance
• Working knowledge of safety procedures and manufacturing best practices
• Familiarity with SAP, SPC, or production reporting systems preferred
• Strong problem-solving and decision-making skills
• Effective communication and team leadership capability

Physical Demands

This role requires frequent standing, walking, and communication. The employee may be required to use hands, reach, climb, balance, stoop, kneel, crouch, or crawl. The position involves regular light lifting and occasional moderate lifting consistent with a manufacturing environment.

Work Environment

This position operates within a manufacturing plant environment. Employees may be exposed to moving mechanical parts, varying temperatures, elevated noise levels, and airborne particles. Appropriate Personal Protective Equipment (PPE) is required.

This position is required to be fully in-person at our headquarters in Carmel, Indiana.

Job Summary:

We are seeking a talented and detail-oriented Videographer/Editor to join our creative team. The ideal candidate will have a strong background in video production, with proficiency in Adobe After Effects and Premiere Pro, and knowledge of cameras (Sony preferred).

This role’s responsibilities include video and photo capturing (60%), video editing (15%), file organization (15%), and collaboration with other editors (10%).

Responsibilities:

1. Video Production: Collaborate with the marketing team leads, graphic artists, and editors to plan, shoot, and edit high-quality videos that highlight real estate properties, company culture events, podcasts, interviews, webinars, and more! Ensure videos align with client expectations and company standards.
2. Photography & Digital Imaging: Capture high-end architectural and real estate photography, professional employee headshots, and candid company culture imagery. Responsible for the full post-production workflow, including color correction, retouching, and image enhancement using Adobe Lightroom and Photoshop.
3. Camera Operation: Demonstrate proficiency in operating Sony cameras and other relevant equipment, including drone experience, to capture thorough and purposeful footage. Understand the technical aspects of camera settings, composition, and lighting.
4. Post-Production Editing: Edit and refine footage with Adobe After Effects and Premiere Pro to produce professional and visually appealing videos. Work with and review other editors' work, ensuring brand consistency and optimal shot usage.
5. Collaboration: Work closely with the creative team, including photographers, graphic artists, and marketing professionals, to ensure a cohesive and consistent visual style across all projects.
6. Organization and Efficiency: Manage multiple projects simultaneously, meet deadlines, and maintain an organized workflow using systems such as , Google Workspace, PickIt, Slack, PageProof, and .
7. Digital Asset Management & Equipment Maintenance: Maintain a meticulous file structure and naming convention for all raw and rendered assets. Responsible for the end-to-end data lifecycle, including on-site backups, metadata tagging, and archiving to the cloud. Additionally, oversee the care, calibration, and inventory of all camera gear, lighting, and audio equipment to ensure peak performance and zero downtime.
8. Production Management & Client Art Direction: Take full ownership of the production lifecycle, from managing the shoot calendar and coordinating property logistics (weather, access, and site readiness) to serving as the on-site creative lead. Responsible for developing comprehensive shot lists, ensuring correct and extensive captured content, while confidently directing talent to guarantee the final content aligns with marketing objectives and brand standards.

Qualifications:

- Proven experience as a Videographer with a strong portfolio showcasing real estate videography.

- Proficiency in Adobe After Effects and Premiere Pro.

- In-depth knowledge of cameras (Sony preferred), drones, and other relevant video equipment.

- Strong understanding of composition, lighting, and visual storytelling.

- Excellent organizational and time-management skills.

- Effective communication and collaboration abilities.

- Willingness to stay updated on industry trends and advancements.

Education:

- Bachelor's degree in Film, Video Production, or a related field is preferred.

Company Overview

Samoa Corporation is a dynamic manufacturer specializing in lubrication and fluid handling equipment. Owned by Samoa Industrial, a leading European company, Samoa Corporation designs and produces a broad range of products including pumps, flow meters, hoses, and electronic inventory control components.

Candidates must be currently authorized to work in the United States on a full-time basis. We do not offer visa sponsorship now or in the future.

Overview:

Under the direction of the Purchasing Manager, the Buyer is Responsible for developing relationships and negotiating with suppliers, quotes, prices, specifications, availability and delivery schedules. The Buyer will also coordinate purchasing activities with manufacturing to acquire inventory in a cost effective and timely manner that meets quality specifications.

Key Responsibilities:

• Analyze data and trends for changes needed to key information. Update ERP system with current information (costs, expected delivery dates, lead times, minimum order quantities, safety stock, quantity price breaks, etc.)
• Issue, create and manage Purchase Orders, receive and manage acknowledgements from Suppliers.
• Communicate with vendors in a professional manner to negotiate overall best pricing and set performance standards including but not limited to; on-time delivery of parts, inventory, cost reduction, and lead times.
• Acquire and maintain technical understanding of products purchased.
• Interact with vendors and internal departments for order status, production scheduling, purchasing procedures and problem resolution.
• Expedite components as necessary to meet production requirements or respond to unexpected orders by expediting components in less than lead time.
• Generate and maintain vendor contact list and specification.
• Negotiate pricing, establishing payment terms and day-to-day corresponding via e-mail and telephone.
• Identify and resolve supplier quality and delivery problems together with the Quality department.
• Work closely with all internal customers to stay informed of changes in bills of material and manufacturing schedules.
• Prepare various reports for stock levels, shortages, stock usage, purchasing statistics, etc.
• Interact with other buyers in the company to share best practices and methods.
• Remain current on economic, industrial and other trends that may affect prices and market.
• Coordinate with operations on new product development.
• Assist management team with maintaining inventory accuracy.
• Other duties as assigned by management.

Qualifications:

• Bachelor’s degree preferred or equivalent experience
• Minimum 1 - 3 years of purchasing experience in a manufacturing environment
• Experience dealing with international suppliers is a plus
• Strong working knowledge of inventory control and manufacturing procedures is a plus
• Knowledge and experience with bills of material is a plus
• Ability to organize pickups/deliveries of goods/logistics knowledge
• Strong organizational skills and attention to details
• Strong working knowledge of inventory control and manufacturing procedures
• Strong understanding of computers and ERP Software
• Deep knowledge and experience with MS Office Suite, especially Excel

Essential Functions:

• Source, evaluate, and select suppliers for assigned materials or services.
• Maintain inventory levels according to production and sales needs.
• Resolve supplier issues regarding quality, price, or delivery.
• Maintain accurate purchasing records.
• Travel to visit vendors as requested.

 Salary & Benefits:

Salary Range: $60,000-70,000

Benefits:

• Group health insurance plan in which the company pays a portion of the employee premium with premium deductions imposed on regular paychecks; subject to 90 day waiting period,
•  Company paid $50,000 employee life insurance policy: subject to 90 day waiting period, 
• Employee paid supplemental plans, including employee, spouse, and child life insurance; short- and long-term disability insurance; vision insurance; and dental insurance; subject to 90 day waiting period.
• SIMPLE IRA Plan in which the company will match your contribution up to 3% of your annual salary; no waiting period applies.
• Paid Vacation: You are eligible for 80 hours of paid vacation per calendar year for years one through eight. Vacation hours will accrue throughout the first year of employment. After the first year of employment, vacation hours are available at the beginning of the year. 

Part of the Interparfums group founded in 1982, Interparfums USA develops, manufactures and distributes prestige perfumes and cosmetics as the exclusive worldwide licensee for Abercrombie & Fitch, Anna Sui, Donna Karan, DKNY, Graff, GUESS, Hollister, MCM, Oscar de la Renta, Roberto Cavalli, Salvatore Ferragamo and Ungaro. Through its global distribution network, the Company’s products are sold in over 120 countries.

The Senior Manager – Material Planning is a key role within the Planning Team, responsible for overseeing the planning of short- and long-term product requirements in support of the Master Production Schedule. This role evaluates inventory levels and demand across multiple domestic and international locations, balancing requirements and financial considerations to align with company objectives. The Senior Manager also partners closely with suppliers and cross-functional teams to ensure timely and accurate receipt of inventory, while effectively managing excess and obsolescent materials, and provides leadership and guidance to two direct reports.

This position is based in office from Mondays-Thursdays, and remote on Fridays.

Responsibilities:

• Own purchasing of materials using the Material Replenishment Planning as needed for production and in accordance with supply parameters
• Determine and maintain supply parameters such as lead times and Minimum Order Quantities to ensure efficient outputs
• Management of component versions to ensure accurate work orders and stock usage
• Confirm material availability to create production orders that support service objectives, inclusive of required stock transfers
• Utilize capacity planning, economic order quantity evaluation to ensure a smoother supply chain
• Review material shortages preventing order conversion and follow up with appropriate suppliers to expedite deliveries
• Manage exceptions and deviations from the plan as needed by advancing or adjusting supplier orders
• Track and maintain purchase orders to always ensure accuracy
• Engage in efforts that support inventory reconciliation and evaluation of inventory health
• Communicate material supply issues to Supply Planning
• Participation in the coordination of engineering changes, product line extensions or new product launches to ensure timely transitions in material and production flow
• Achieve in-stock and inventory goals
• Approve supplier purchase orders in accordance with company targets and guidelines
• Oversee movement of material within location network
• Lead supply chain projects and initiatives that will enhance planning and inventory process and results
• Supervise, mentor and coach direct reports (Coordinator, Planner or Manager-level)
• Recognize opportunities and take initiative to develop or redevelop processes accordingly

Education/Experience

• Bachelor’s degree in Supply Chain Management, Business Administration, or related field
• 5+ years of experience within material/component planning and supply chain
• 1+ years of experience managing direct reports
• Prior working experience within the Beauty or CPG industry required

Required Skills

• Fundamental knowledge of Supply Chain (Plan, Source, Make, Deliver), the integration of organization, system, and process enterprise wide, and the importance of Master Data in the overall effectiveness and operation of the Supply Chain
• Strong technical (MRP, Office, Outlook, etc.) and interpersonal communication skills
• The ability to work independently with strong decision-making and problem-solving skills
• Excellent communication skills, including written, verbal, and presentation; comfortable and credible with both internal and external partners
• Self-starter who will thrive in fast-paced, dynamic environment
• Possess a strong sense of urgency and ability to multi-task and pivot

We Offer:

• The salary range for this position is $125,000 – $150,000 annually, commensurable with skills, experience, and qualifications
• Bonus opportunity based on personal and business performance
• Robust healthcare, insurance, and benefit options
• Paid time off policies including vacation, personal, holiday, and sick days
• 401K plus company match
• Options to support development, including complimentary access to LinkedIn Learning
• An entrepreneurial career with a dynamic environment where all voices are heard and appreciated
• Low hierarchy with high visibility to C-Suite on a regular basis
• A growing company with a proven track record of solid financial stability

Interparfums USA, LLC is an Equal Opportunity Employer and is committed to providing fair and equitable employment opportunities in compliance with all applicable federal, state, and local laws.

Role Overview

We are looking for a hands-on ERP professional to act as the bridge between business operations and the Microsoft Dynamics 365 Business Central (D365 BC) system. This role focuses on optimizing system usage, supporting end users, and enhancing overall ERP functionality.

What You’ll Do

• Act as the key point of contact connecting business stakeholders with the D365 BC platform
• Independently investigate, troubleshoot, and resolve system issues and user-reported tickets
• Support ongoing ERP improvements and contribute to post-implementation enhancement phases
• Work closely with internal IT teams and third-party vendors to implement system upgrades and fixes
• Analyze current workflows and identify opportunities to streamline and automate processes
• Gather and translate business requirements into system-related solutions
• Create and maintain documentation including SOPs, training materials, and user guides
• Conduct system testing, validation, and troubleshooting for updates, patches, and new features
• Develop and maintain dashboards, reports, and automated workflows
• Monitor system performance and communicate updates, risks, and improvements to stakeholders
• Provide training and continuous support to drive effective system adoption across teams

What We’re Looking For

• At least 3 years of hands-on experience working with Microsoft Dynamics 365 Business Central
• Strong functional knowledge across key modules such as Finance, Inventory, Supply Chain, and Operations
• Experience working with:
• System integrations and APIs
• Data management processes
• SQL Server and RDLC reporting
• Proven ability to diagnose and resolve ERP-related issues in a post-go-live environment
• Strong analytical mindset with effective problem-solving capabilities
• Excellent communication skills with the ability to interact with both technical and business users
• Ability to manage multiple tasks and priorities in a dynamic work environment

Manufacturing Technician Lead

Solarcore is an advanced materials technology company that develops the most scientifically innovative thermal solutions on the planet. We are on a mission to solve the world’s largest thermal efficiency problems by revolutionizing the antiquated world of thermal insulation.

The Manufacturing Technician Lead supports day-to-day operation of a first-of-its-kind advanced materials pilot manufacturing line. This role is responsible for equipment operation, raw material preparation, in-process monitoring, and maintaining a safe and organized production environment. As part of a small startup team, this position requires strong mechanical aptitude, attention to detail, and the ability to work hands-on in a fast-paced pilot-scale manufacturing setting.

Pay range: $31.25 - $33.65 per hour

Key Responsibilities

Pilot Line Operation

· Operate pilot-scale manufacturing equipment according to established procedures and process parameters.

· Monitor process conditions and adjust equipment within defined operating limits.

· Perform equipment start-up, shutdown, and changeovers.

· Identify and escalate process deviations or equipment issues.

· Support commissioning and process improvement activities.

Raw Material Preparation

· Prepare, measure, stage, and handle raw materials in accordance with production requirements.

· Follow batch instructions, formulations, and material handling procedures.

· Maintain accurate material usage and inventory records.

· Ensure proper storage, labeling, and traceability of materials.

Quality & Documentation

· Record production data accurately and completely.

·       Perform in-process inspections and basic quality checks.

·       Follow SOPs and work instructions to ensure consistent product output.

·       Assist with process documentation and continuous improvement initiatives.

Equipment & Facility Support

·       Perform basic preventive maintenance tasks and cleaning activities.

·       Maintain clean and organized production and storage areas (5S).

·       Support troubleshooting efforts alongside engineering staff.

·       Follow all safety procedures, including proper PPE and material handling requirements.

Education and Qualifications

·      High school diploma or equivalent; technical or vocational training highly preferred.

·      2–5 years of experience as a maintenance technician in a manufacturing or industrial environment.

·      Experience with mechanical, electrical, pneumatic, and hydraulic systems.

·      Experience working with chemicals a plus.

·      Ability to lift materials and stand for extended periods as required.

·  Hands-on, proactive, and adaptable

·  Comfortable working in evolving processes

·  Strong team mindset

·  Willingness to take ownership and learn new equipment

We're Hiring: Data Center Technicians - Mesa, AZ

Exiting news! We just opened a brand-new data center in Mesa, AZ and we are on the lookout for talented Data Center Technicians to join our team.

Why join us?

We're the 3rd largest data center company in the World

Hands-on work with cutting-edge technology

Growth opportunities in a booming industry

If you thrive in a mechanical, electrical fast paced environment, and want to be part of something big, we want to hear from you!

Location: Mesa, AZ

Apply Now!

#nttdata #datacenterjobs #mesaAZ #Phoenix #hiring #growth #joinourteam

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Essential Duties & Responsibilities

• Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Systems of responsibility include:
• Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
• Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
• Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
• Tests performance of electromechanical assemblies and electronic voltmeters.
• Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes.
• Inspects parts for surface defects.
• Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
• Aligns, fits or assembles component parts, using hand or power tools.
• Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control
• Analyzes systems to ensure best practices for both internal and external customers
• Provides feedback to DCO Engineering on the effectiveness of existing standards and processes
• Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
• Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program
• Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
• Manages systems to avoid unplanned customer-impacting events
• Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Performs other duties as assigned
• Regular, predictable attendance is essential to satisfactory performance.

Knowledge, Skills & Abilities

• Regular, predictable attendance is essential to satisfactory performance.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
• Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
• Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems
• Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal
• Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
• Chilled Water Systems
• Large Centrifugal Chillers
• Cooling Towers
• Heat Exchangers
• Water Treatment Systems
• VFD’s and Pumps
• HVAC equipment
• CRAC/CRAH’s
• Humidification Systems
• Water heaters
• Water/Air filters
• BMS and PLC Controls
• Emergency Standby Diesel Generator Systems
• Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution
• Static UPS Systems
• Double Interlock Pre-Action Systems
• Excellent communication skills, both written and oral
• Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)
• Ability to communicate effectively with customers and internal staff and effectively work in team environment
• Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
• Ability to learn quickly and address issues as they arise during normal working hours or after hours.
• Ability to operate in and promote a rigorous process-driven team environment
• Ability to logically analyze and solve problems
• Ability to effectively multi-task multiple projects
• Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.)
• Ability to operate electrical tools such as a multi-meter or infrared camera
• Ability to operate a forklift
• Regular, predictable attendance is essential to satisfactory performance.
• Must be able to work on a shift which may require nights, holidays, and some weekends.
• WORK HOURS/SHIFT: Monday-Friday 7:00am-3:30pm | Dayshift
• Possess critical thinking and complex problem-solving skills

Physical Requirements

• Primarily walking, standing, and bending with some sitting.
• Ability to communicate effectively with verbal, visual and listening skills
• Close visual work on a computer terminal.
• Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.
• Able to lift and carry heavy equipment, up to 50 pounds.
• Ability to climb ladders and work on raised platform.

WORK CONDITIONS

• Data Center environment with varying temperatures and loud noises.
• Potential extensive daily usage of workstation or computer.
• Must work on-site; no telecommuting permitted.

Special Requirements

• Must be willing to be part of the after-hours notification and escalation protocol.
• Must work on-site; no telecommuting permitted.

This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $33.90 - $50.90 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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Technical Account Manager (TAM) is a customer service interface role. TAM is responsible for the stability of the customer's cloud business and the overall growth, quality, and satisfaction of customer service relationships. TAM works closely with the Alibaba Cloud team to ensure that customer requests, issues, and features receive timely attention and priority handling.

Responsibility:

Customer-Proximate Technical Support

•Technical Issue Resolution: Continuously monitor and analyze customers’ technical challenges; assisting customers and technical support engineers in the quick and efficient handling of support tickets through an in-depth understanding of customer business.

•Requirement Tracking: In various industries, correctly analyze customer usage and needs based on their business scenarios and cloud product usage, uncover real product requirements, and assist in the continuous optimization of products.

Stability Support and Assurance

•Emergency Response: Handle critical incident response to assist rapid business recovery, including fault containment and related safeguarding measures.

•Risk Inspection: Conduct inspections on cloud product usage covering workload, business capacity, risk events, and change notifications tailored to customer environments.

•Proactive Services: Design critical architecture monitoring and alerting solutions aligned with customers’ cloud-based business needs, enabling intelligent monitoring and early warnings to enhance business efficiency and user experience.

•End-to-End Assessment: Evaluate end-to-end business application dependencies, integrating cloud and on-premises risk assessments; provide recommendations and risk alerts for critical pathways.

•High-Availability Drills: Collaborate with customers to conduct high-availability drills under extreme scenarios, simulating failure conditions, practicing business failover procedures, and participating in post-drill reviews.

Cloud-Based Business Governance and Optimization

•Cloud Usage Optimization: Guide customers in new product selection and optimize product usage methods, align with industry best practices, avoid common adoption pitfalls, and distill customer-centric optimal cloud practice guides.

•LandingZone: Deliver best practice guidance for account structure, permissions, networking, and resource provisioning throughout the customer’s cloud migration journey.

•Well-Architected Support: Support comprehensive optimization aligned with Well-Architected Framework principles, covering security & compliance, operational stability, cost optimization, and high-performance architecture design.

Service Assurance

•Service Management: Establish appropriate service and communication channels for customers during cloud adoption; provide tailored support across online, on-site, and multi-project/multi-department engagement models to ensure effective information flow for critical events and key initiatives, facilitating smooth project execution.

•Project Support: Deliver customized technical assurance programs based on customer needs during cloud product usage; develop and implement targeted technical roadmaps aligned with product capabilities and customer scenarios to ensure successful delivery of technical initiatives.

•Satisfaction Assurance: Own enterprise customer satisfaction by ensuring rapid issue resolution and smooth project delivery, while continuously providing actionable cloud usage recommendations and stability assurance solutions to holistically enhance customer cloud experience and satisfaction.

Standardized Cloud Migration Support

• Assist customers in migrating business workloads to the cloud by providing expert services including application/big data architecture design, database tuning, application/big data performance optimization, data governance, and security operations; deliver industry-specific best practices and solutions for cloud product adoption.

Customer Relationship Building and Business Opportunity Development

• Identifies key decision-makers within customer organizations, engages in dialogue using the customer’s terminology and perspective to build trust, uncovers product and technical requirements, generates qualified business opportunities, and ensures successful fulfillment.

Requirements:

• Over 5 year of experience in solution design, architecture, backend development, delivery, or operations for large-scale internet applications or enterprise-level systems in industries such as internet or finance

• Possesses a technical background with hands-on experience in developing or operating large-scale applications based on cloud products

• Possesses technical understanding and hands-on experience in one or more domains including cloud-native technologies, big data, databases, networking, and middleware.

• Masters the underlying architecture of core products within the supported business lines.

• Proficient in the specialized technical competencies required by the supported business lines.

• Understands cross-product system architectures and is capable of performing solution design or troubleshooting based on this expertise.

• Accurately identifies and categorizes customers and key stakeholders, establishing tailored response strategies for different customer segments.

• Creates a constructive communication atmosphere, focuses on key discussion points, listens effectively, and articulates messages clearly.

• Demonstrates strong service orientation—commits to fully resolving customer issues from start to finish and ensures high customer satisfaction.

• In specific domains, capable of engaging in prepared, professional communication with senior-level client executives.

• Possesses operations technology management capabilities, capable of conducting comprehensive reviews of customer business architectures and providing cloud best-practice recommendations.

• Acts as the primary owner for customer technical projects, including operational assurance, technical transformation, and stack migration initiatives.

• Assists customers in resolving complex technical issues and demonstrates strong capability to drive technical execution on the customer side.

• Exhibits systematic and holistic solution design and architecture skills, able to deliver reliable solutions in complex technical environments.

• Capable of decomposing complex technical challenges into manageable components, formulating integrated technical assessments and resolution strategies.

• Familiar with practical case studies across common business scenarios; able to tailor optimization solutions—including high availability enhancement, cloud operations assurance, capacity planning, architectural refinement, disaster recovery setup, cost evaluation and optimization—based on customer-specific contexts, proactively identify risks, and effectively implement tailored solutions.