Technical Source Jobs in Usa
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Position title:
Instructor (Non-Senate, Non-Tenure Track)
Salary range:
The compensation model varies depending upon the course delivery format. For a synchronous Live Online course, a reasonable estimate for this position is $2,200 - $2,300 total per course. For an asynchronous Fixed Date Online course, this position is paid $160 - $175 per enrolled student and a reasonable estimate ranges from $1,280 - $4,375 total per course. For an asynchronous Start Anytime Online course, this position is paid $160-$175 per final student course grade submitted each month; a reasonable estimate ranges from $800 -$8,750 total per course; and monthly payments typically begin within 6 months after the course start date. Instructor compensation is determined by course length, number of units, enrollment, budgetary considerations, and other factors.
Percent time:
Part-time by agreement on a course-by-course basis.
Anticipated start:
Some appointments may begin as early as the spring semester.
Review timeline:
Applicants are considered for positions as needs arise; the existence of this applicant pool does not guarantee that a position is available. The applicant pool will remain in place for 9-12 months; those interested in remaining in the applicant pool beyond the advertised final closing date must reapply.
Position duration:
Length of courses differs depending on the subject, level, format/schedule, and credits taught. For the fall, spring, and summer semesters, course length typically ranges from approximately 10 to 12 weeks. For asynchronous online start anytime courses, agreement length typically ranges from 9 to 18 months. Further course agreements may be assigned based upon program needs, meritorious performance, and funding availability.
Application Window
Open date: September 22, 2025
Next review date: Thursday, Mar 12, 2026 at 11:59pm (Pacific Time)
Apply by this date to ensure full consideration by the committee.
Final date: Monday, Sep 21, 2026 at 11:59pm (Pacific Time)
Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
Position description
UC Berkeley Extension (UNEX), the continuing education branch of the University of California, Berkeley, has been building bridges between UC Berkeley and the public since 1891. UNEX serves the professional and continuing education goals of thousands of people each year and plays an essential part of the University mission to: extend the research and scholarship of UC Berkeley to a global community; increase access to higher education for non-traditional, online, and international students: and improve the workforce. UC Berkeley Extension is a part of the division under the leadership of the Dean of Extended Education that also includes Berkeley Summer Sessions, Berkeley Study Abroad, and Osher Lifelong Learning Institute.
UC Berkeley Extension invites applications for a pool of qualified, dynamic instructors with a commitment to professional and continuing education in Editing and Technical Communication to teach one or more online courses each year for our Arts and Humanities department.
Courses are offered online:
- Online instruction is delivered asynchronously through our learning management system (Canvas) or through synchronous live lectures (Zoom).
- Most synchronous live online lecture courses are offered in the evening and on the weekend (U.S.A. Pacific Time).
Course Subjects
We are seeking qualified applicants who possess current subject matter expertise and/or teaching knowledge in (but not limited to) the following course subjects. For program and course descriptions, please refer to the departmental link below.
Editing
- Copyediting
- Developmental Editing
- Fiction Editing
- Freelancing for Editors
- Indexing
- Proofreading
- Scientific and Medical Editing
- Substantive Editing
Technical Communication
- Information Design and Communications
- Technical Editing
- Technical Writing
Other Editing & Technical Communication Course Subjects
(please specify in your cover letter)
Teaching Experience
- Classroom Teaching Experience
- Synchronous Online Teaching Experience (online lectures via Zoom)
- Asynchronous Online Teaching Experience (via learning management system)
General Duties
The department seeks candidates who can support the success of all students through inclusive curriculum, classroom environment, and pedagogy. Specific duties and expectations will vary depending on the method of instruction including: Synchronous Live Online (Zoom) or Asynchronous Online (Fixed Date or Start Anytime).
- For synchronous instruction (live online courses), duties include but are not limited to: syllabus development; assignment development; lesson planning for class meetings; preparing and submitting required texts and course materials; reviewing and updating Canvas course site; and delivering lectures, presentations, and learning activities for all required hours of instruction.
- For asynchronous instruction (fixed date or start anytime online courses), duties include but are not limited to: reviewing the syllabus and pre-populated online course content; learning and utilizing Canvas classroom management tools; and requesting any training needs from the Program Director or Department Director.
- For all instruction (regardless of course format) duties include but are not limited to: completing required trainings as mandated by the UC Presidential policies; responding to student questions and learning needs in a timely manner; grading student assignments and posting final student grades to the instructor portal in a timely manner; utilizing University-approved course support platforms including the Canvas Learning Management System, Zoom, Instructor Portal, Google Workspace, etc.; reviewing and following University and departmental policies, logistics, and other guidelines as published on the departmental Instructional Resource Site; and responding to other requests from the Program Director or Department Director in a timely manner.
Editing Program and Courses: public/category/ ?method=load&certificateId=17209&selectedProgramAreaId=15550&selectedProgramStreamId=15614
Technical Communication Program and Courses: public/category/ ?method=load&certificateId=17211&selectedProgramAreaId=15550&selectedProgramStreamId=15615
Qualifications
Basic qualifications (required at time of application)
- Bachelor's degree or equivalent international degree required.
Additional qualifications (required at time of start)
- 3 or more years of professional industry work experience since degree.
- 1 or more years of teaching experience since degree.
U.S.A. Residency and U.S.A. Work Authorization: All work must be performed in the United States, whether in person or online. For applicants who are not US citizens or permanent residents, a valid US work authorization is required for the duration of employment. Applicants should not expect the department to sponsor a work visa on their behalf.
Preferred qualifications
- 4 or more years of professional industry work experience in professional editing (copyediting, developmental editing, indexing, proofreading) and/or professional technical writing, technical editing, and technical information design.
- 2 or more years of teaching, training or coaching experience in the course subject, within a U.S. corporate environment, or at a U.S. college/university institution.
- Experience in creating syllabi, learning objectives, lectures/presentations, learning activities, assignments, assessments, exams, and quizzes.
- Experience teaching online and/or developing academic content for online courses.
- Ability to convey conceptual and complex ideas and information.
- Ability to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
- Effective verbal/written communication and presentation skills (English).
- Effective organizational skills with attention to detail.
- Ability to collaborate with colleagues and work within a team environment.
- Proficiency in (or willingness to learn) instructional and other technology, such as: Learning Management Systems (Canvas); lecture/presentation capture applications (Panopto); online video conferencing (Zoom); Microsoft Office (Word and PowerPoint); file sharing (Google drive or Dropbox); and Google Workspace tools (email, calendar, docs, sheets, slides, etc).
Application Requirements
Document requirements
Curriculum Vitae - Your most recently updated C.V.
Cover Letter - Please discuss prior teaching experience, teaching approach, and other/future teaching interests. This can include, for example, specific efforts, accomplishments, and future plans to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
Reference requirements
- References are requested from candidates at the interviewing stage, and references are only contacted for finalists.
Apply link:
JPF04783
Help contact:
About UC Berkeley
UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.
The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.
In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.
- "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- APM - 035: Affirmative Action and Nondiscrimination in Employment
Job location
San Francisco Bay Area, California, U.S.A.
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Join Us as a Technical Support Advisor!
Location: Remote Call Center
Join Us as a Technical Support Advisor!
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!
What You'll Be Doing:
Customer Service Excellence:
- Handle customer inquiries via phone, delivering tailored solutions to technical issues.
- Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.
Technical Support & Troubleshooting:
- Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.
- Use multiple systems to research and deliver efficient, real-time solutions.
Adaptability in Communication:
- Connect with a diverse range of customers by adjusting your communication style to meet their needs.
- Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.
Team Collaboration:
- Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.
What We're Looking For:
Customer Service Focus:
- Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).
Technical Enthusiasm:
- A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.
Resilience Under Pressure:
- Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.
Learning & Growth Mindset:
- Open to feedback and coaching, with a drive to continuously improve and excel.
What You Bring:
- Proven experience in customer support or technical assistance , ideally in a call center setting.
- Strong verbal and written communication skills.
- Problem-solving abilities with a flexible, adaptable approach to challenges.
- Confidence in navigating multiple software tools and systems to resolve issues.
- A self-motivated attitude with effective time management skills.
What You'll Get:
Competitive Pay:
- $17.31 per hour, with opportunities for performance-based incentives.
Comprehensive Benefits:
- Full health insurance package, including medical, dental, and vision coverage.
Cell Phone Perks:
- $25/month per line for unlimited phone, text, and data (restrictions may apply).
Training and Growth:
- Paid training to set you up for success.
- Career advancement opportunities with a globally renowned leader in technology innovation.
Referral Bonuses:
- Earn ongoing bonuses for referring new employees through our Referral for Life Program.
Supportive, Inclusive Environment:
- Thrive in a dynamic virtual work environment with a team that's dedicated to your success.
- Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
Remote Work Requirements
- Private Workspace: A quiet, dedicated workspace with no distractions.
- Ergonomics: A comfortable desk setup with all necessary equipment.
- Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.
- Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.
Why You'll Love Working Here:
At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us.
Ready to Take the Next Step?
Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Remote working/work at home options are available for this role.
The successful candidate will be responsible for a portfolio of major strategic initiatives focused on improving operational efficiency, reducing manual effort, and enhancing delivery performance across our global supply chain operation. This role requires deep technical expertise, strong program management skills, and the ability to drive complex, cross-functional initiatives that span multiple regions and business units.
Key job responsibilities
Strategic Leadership & Roadmap Execution
- Own and drive the multi-year technology roadmap for RDPI Supply Chain, defining product vision and strategy for technology fulfillment automation services
- Partner with engineering, operations, and business stakeholders to prioritize technology investments and balance short-term wins with long-term architectural goals
Program Delivery
- Lead development and implementation of five major strategic initiatives: Automated Demand Program Management System, Technology Fulfillment Digital Process Agents, Simple Integration Service, AI-driven chatbot expansion, and Cost & Asset Explorer
- Drive intelligent automation to monitor and coordinate customer ordering, procurement, build, and logistics processes across all demand streams
Technical Architecture & Innovation
- Collaborate with engineering teams to design and implement layered microservices architecture leveraging AWS cloud-native services, AI/ML capabilities, and Domain-Driven Design principles
- Champion adoption of advanced AI/ML technologies, including Agentic AI systems with autonomous decision-making capabilities
Stakeholder Management & Metrics
- Serve as primary technical liaison between RDPI Supply Chain leadership, engineering teams, and business stakeholders across global operations
- Define and track KPIs for delivery performance, order processing efficiency, inventory optimization, and cost management
- Foster innovation culture while providing technical guidance and mentorship to cross-functional teams
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
Operations Technology Solutions (OTS) is the invisible scaffolding empowering and protecting Amazon's global operations. We delight our customers with flexible, low touch, and cost-efficient IT network, wireless, and end-user devices featuring unparalleled resilience and security. To scale our reach and remove technology barriers for customers, we leverage data, analytics, and automation. We obsess over continuous improvement in our people, process, and technology to enhance customer experience while maintaining stability, security, and speed to market for the largest operations network in the world.- Bachelor's degree
- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time
- Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience in technical product management, program management or engineering
- Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making
- Experience providing and effectively communicating strategic and tactical recommendations based on data
- Technical Expertise: As an experienced Product Manager - Technical, you possess a deep, well-rounded technical expertise across a wide range of critical systems and technologies, including operating systems, databases, network infrastructure, virtualization, and cloud computing (AWS). You are fluent in evaluating the capabilities and limitations of these technologies, and can adeptly select the most appropriate solutions to meet specific product requirements.- Experience performing statistical analysis of data using SQL, Excel and other tools
- Experience in building and driving adoption of new tools
- Experience with technologies like Hadoop, Rules based systems and Machine learning
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , TN, Nashville - 143,7 ,300.00 USD annually
USA, TX, Austin - 151,2 ,600.00 USD annually
The Technical Publications team is a group of professionals committed to providing quality and timely publication deliverables for commercial and government projects in a dynamic environment.
Compile and structure researched technical information for development of documentation.
Authoring/Generating content for illustrated parts catalogs/maintenance manuals/flight operation/mission systems/Instructions for Continued Airworthiness (ICA) documents, in an Unstructured/Structured FrameMaker environment or other authoring software for commercial and/or Air Force, Army, or Navy programs.
Work closely with the management team to stay updated on project budgets, timelines, milestones, and deliverables.
May manage projects or processes with general supervision.
Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.
Proficiency in using Adobe Acrobat, FrameMaker and Microsoft Office.
Excellent organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines.
Strong attention to detail and a commitment to producing high-quality work.
Qualifications: Bachelor's Degree with nine (9) years of prior technical writing experience.
Graduate Degree with seven (7) years of prior technical writing experience.
In lieu of a degree, a minimum of thirteen (13) years of prior technical writing experience in an Aerospace-driven environment or within the defense industry .
Demonstrated writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively.
Must have Active Secret Clearance at the time of hire.
Preferred Additional Skills: End User experience in the Military/DoD industry.
All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.
L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance.
Security clearances may only be granted to U.S.
citizens.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Please click here for the E-Verify Poster in English or Spanish .
For information regarding your Right To Work, please click here for English or Spanish .
The Technical Publications team is a group of professionals committed to providing quality and timely publication deliverables for commercial and government projects in a dynamic environment.
Compile and structure researched technical information for development of documentation.
Authoring/Generating content for illustrated parts catalogs/maintenance manuals/flight operation/mission systems/Instructions for Continued Airworthiness (ICA) documents, in an Unstructured/Structured FrameMaker environment or other authoring software for commercial and/or Air Force, Army, or Navy programs.
Work closely with the management team to stay updated on project budgets, timelines, milestones, and deliverables.
May manage projects or processes with general supervision.
Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.
Proficiency in using Adobe Acrobat, FrameMaker and Microsoft Office.
Excellent organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines.
Strong attention to detail and a commitment to producing high-quality work.
Qualifications: Bachelor's Degree with nine (9) years of prior technical writing experience.
Graduate Degree with seven (7) years of prior technical writing experience.
In lieu of a degree, a minimum of thirteen (13) years of prior technical writing experience in an Aerospace-driven environment or within the defense industry .
Demonstrated writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively.
Must have Active Secret Clearance at the time of hire.
Preferred Additional Skills: End User experience in the Military/DoD industry.
All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.
L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance.
Security clearances may only be granted to U.S.
citizens.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Please click here for the E-Verify Poster in English or Spanish .
For information regarding your Right To Work, please click here for English or Spanish .
Job Title: Technical Designer (Associate level)
Location: In-Office – Los Angeles, CA
Schedule: Full-Time; Monday-Friday 8:30am-5:00pm
Department: Production
Reports To: Director of Production
Compensation: $31.00 to $36.00 an hour
Position Summary
The Judy Blue Technical Designer will demonstrate expertise and knowledge in both junior and plus-size denim – development, fit, construction, sizing, grading, and production practices and procedures. The ideal candidate will have proven success in an apparel/garment construction and manufacturing environment with a specific focus on denim. The Technical Designer is responsible for a cross-functional position that interacts with both the creative and executive parts of the business. This role collaborates with the Technical Design, Design, Product Development, and Production teams, and reports to the Director of Production.
Key Responsibilities
- Support the Technical Design team in all aspects; working closely with other team members to effectively manage the overall workload related to construction, fit, approvals, comments, timelines, and other relevant tasks, all under the guidance of Senior Technical Designer.
- Prepare for, organize, and lead fittings, and record accurate fit comments during fittings.
- Analyze all samples for size, fit, quality, and construction and review findings with Senior TD as needed.
- Revise patterns, grade rules, and construction as needed, under the guidance of Senior TD.
- Communicate daily with overseas vendors re: fit, specs, grading issues and construction via fit comments and email correspondence.
- Maintain sample library, measurement charts, technical documentation, and tracking.
- Assist in reviewing prototypes, SMS, and production samples for fit, quality, and accuracy.
- Partner with cross-functional teams (design, product development, and production) to ensure deadlines are met.
- Conduct basic research on fabrics, trims, and finishes as needed.
- Ensure consistency of brand fit and construction standards across styles.
- Strive to enhance fit and quality by analyzing customer feedback, sales input, and staying informed about market competition.
- Team administrative support tasks as needed.
Qualifications
- Bachelor’s Degree in Apparel Manufacturing, Product Development, Technical Design, Patternmaking, or equivalent work experience.
- 5-10 years’ work experience Technical Design or a related field, including experience with fit, spec, patterns, fabrics, and commenting preferred.
- Experience with junior and plus size denim.
- Possess a comprehensive understanding of fit in patterns, construction techniques, sample evaluation, material assessment, workmanship, functionality, and production feasibility.
- Extensive computer experience including, but not limited to, Adobe Illustrator, Microsoft Office: Excel, Word, Outlook, PowerPoint.
- Comfortable with multitasking and handling changing priorities in a fast-paced environment.
- Strong planning, organizational, and problem-solving skills with a sense of priority for deadlines and attention to detail.
- Strong verbal and written communication skills.
- Positive and collaborative spirit.
- Ability to physically work with garments and samples.
Benefits
- Medical, Dental, and Vision insurance (HMO and PPO options)
- Accrued paid time off
- 7 Paid Holidays
- 401(k) option
- 3% Company Safe Harbor contribution*
- Pension*
- Sick leave
*Employee eligible after 12-month, full vesting after 6 years.
Eligibility
Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. We are unable to sponsor employment visas at any stage.
Physical Requirements
This role is office-based and involves standard activities such as sitting, typing, attending meetings, and occasional lifting of items up to 10 pounds. We’re committed to providing reasonable accommodations to support individuals with disabilities in performing essential job functions.
The Role
Caleffi is seeking a detail-oriented Technical Writer to serve as the voice of our product expertise. You will bridge the gap between complex engineering and user-friendly documentation, ensuring our customers—from installers to engineers—have the most accurate and professional technical resources in the industry.
You’ll work closely with our local Product and Marketing teams and our global technical experts at Caleffi S.p.A. to manage the full lifecycle of technical collateral.
Key Responsibilities
- Author & Editor: Create comprehensive instruction sheets, technical brochures, and submittal data for a premier line of hydronic and plumbing solutions.
- Global Collaboration: Partner with internal subject matter experts and our Italian headquarters to translate technical specs into polished, North American market-ready content.
- Quality Control: Act as the final line of defense for technical accuracy, grammar, and brand consistency across all print and digital media.
- Market Intelligence: Stay ahead of the curve by monitoring competitor technical marketing programs and evolving our online technical tools.
What You’ll Need
- Industry Expertise: Minimum 4 years of experience in the HVAC, Hydronic, or Plumbing industries.
- Technical Foundation: A Bachelor’s degree in Engineering, the Sciences, or a related field (MBA is a plus).
- Software Mastery: Power-user skills in Adobe Creative Suite (InDesign, Illustrator, Photoshop) and Microsoft Office.
- Precision: A "eagle eye" for detail and the ability to simplify complex mechanical concepts for diverse audiences.
Why Caleffi?
Join a global leader known for quality and innovation. This role offers a flexible hybrid work environment (mix of home and corporate office) and the opportunity to significantly influence how our products are perceived in the marketplace.
The Onsite Technical AV Project Manager will lead and direct projects in accordance with customers' established criteria and standards. The individual will be based at the customer site in downtown Houston and should have at least 5 years of project management experience, with strong AV technical knowledge.
The primary responsibility of the Onsite Technical AV Project Manager will be to interface with all project stakeholders to take projects from original concept through to final implementation.
Provide pre-sales support. There is an expectation for the Onsite Technical AV Project Manager to engage with the customer teams to adequately scope and agree on the schedule.
Manage project delivery. The Onsite Technical AV Project Manager shall ensure that the project delivers the agreed solution, remains within baseline budget, and is delivered on time, while achieving quality criteria and maintaining client satisfaction. This individual shall manage project delivery, ensure that in-line customer standards are met, and define the program methodology. This includes rigorous project scope control and management of change variations. They will also communicate with key stakeholders regarding the status of their projects. Project set-up, resources, and operations are efficiently managed within the wider program team.
Ensure client satisfaction. The Onsite Technical AV Project Manager will ensure client satisfaction and expectations are met, and that escalations are handled effectively. They shall act as the single point of contact between DMS and the client, whilst being accountable for all project-related escalations.
Project team management. The Onsite Technical AV Project Manager needs to be able to lead teams effectively in both on-site and remote environments. The individual shall act as a people manager and provide feedback to the relevant line managers. The Onsite Technical AV Project Manager ensures that the project team has access to the project management tools and have the general means to perform their role. They shall also coach and mentor project team members and colleagues.
Behavioral skills. As corporate citizens, they shall act as role models to the teams. They shall display assertiveness and serve as an example in client satisfaction. The Onsite Technical AV Project Manager shall possess advanced communication, influencing, and negotiating ability. They shall demonstrate confidence and the ability to manage large teams. They should be detail-oriented and have powerful problem-solving abilities.
Strong business acumen and proficiency in AV technology are required. The individual shall be an expert in project change management and have a clear understanding of project life cycles.
Key Responsibilities:
In this position, you will be required to:
- Leads and directs concurrent standard or complex projects
- Engage with stakeholders to take projects from original concept through final implementation
- Provide customer support by working with customer teams to scope and deliver the specified solution
- Ensure that the project delivers the as-sold solution, remains within the baseline budget, and is delivered on time whilst maintaining quality criteria and client satisfaction
- Manage delivery of the project, including rigorous scope control and change management
- Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
- Act as a people manager and enable project teams to deliver against performance objectives
Requirements: Education, Training, and Experience:
Education
- Advanced Degree or relevant project management qualification
- Preferred PMP certification
- Prince 2 advantageous
- Audio Visual Credentials
Experience
- At least 10 -14 years' working experience
- Minimum 10 years’ experience within a project delivery environment
- Minimum of 5 Years project management experience, as a Project Manager or Snr Project Manager, preferably in a multi-national technology services environment (AV, VC, IPT preferred)
- Minimum 3 years’ experience in working within global or multi-national projects
- Must have a demonstrated ability to work with international clients, and have international experience of working with European, North American, and Asian teams, or a combination thereof, in the delivery of projects
- Proven client engagement experience
- Experience managing expectations when balancing alternatives against business and financial constraints
- Experience in commercial project management, i.e., managing project Revenue, Invoicing, Cash Flow, Costs, Profitability, and Margin. Not only internal budget and cost management.
- Willingness to travel to client location
Personal Attributes and skills required:
Skills and knowledge
- Knowledge and understanding of the Audio Visual and Video Collaboration industry
- Knowledge and understanding of the IT industry environment and business needs
- Assertive with client satisfaction orientation
- Motivational and inspirational leader with superior decision-making skills and assertiveness
- Demonstrate adequate team leadership, motivation ability, and business acumen
- Good understanding of, responsibility for, and ability in all aspects of the full project life cycle
- Proactive approach and a service-oriented aptitude
- Advanced verbal and written communication, negotiation, and influencing skills
- Strong business acumen and good understanding of general technology concepts
- Competence in project management
- Proven ability to remotely manage direct reports and remain in full control of teams
Attributes
- Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately and with judgement
- Ability to engage with a variety of stakeholders and colleagues at all levels
- Ability to work in high-pressure situations
- Ability to establish and manage processes and practices through collaboration and the understanding of business
- Ability to manage urgent and complex tasks simultaneously
- Willingness to travel to client locations
Supervisory Responsibility: Yes.
Position Type/Expected Hours of Work: Full-time, 40 hours per week.
Additional Eligibility Qualifications:
- Full clean driving license
- US Passport/Valid Work Authorization/Clean background check
- This position requires participation in the E-Verify program for employment eligibility verification
IDR is seeking a Technical Writer (Software) to join one of our top clients for an opportunity in Seattle, Washington. This role focuses on creating clear, concise technical documentation for a diverse range of hardware and software products within a dynamic technology environment. The company operates within the tech industry, emphasizing innovation and user-centric documentation.
Position Overview for the Technical Writer (Software):
- Develop and maintain technical documentation including user guides, installation manuals, configuration instructions, and online help.
- Collaborate with cross-functional teams to gather technical content and ensure accuracy.
- Apply AI tools to accelerate content production while maintaining high-quality standards.
- Write for diverse audiences, including end users, IT professionals, and business stakeholders.
- Use industry-standard style guides and tools such as HTML, Markdown, MadCap Flare, and Adobe InDesign.
Requirements for the Technical Writer (Software):
- 3+ years experience in technical writing or related discipline such as technical training or support.
- Demonstrated ability to apply AI tools to accelerate technical content production, applying strong judgment in balancing speed and quality.
- Demonstrated ability to write for diverse audiences, including non-technical end users, IT experts, and business decision-makers.
- Experience producing user documentation including installation guides, configuration guides, and online help.
- Strong working knowledge and application of style guides and industry practices.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
$40-$50/hr
IDR is seeking a Technical Writer (Hardware) to join one of our top clients for an opportunity in Seattle, Washington. This role focuses on creating clear, concise technical documentation for a diverse range of hardware and software products within a dynamic technology environment. The company operates within the tech industry, emphasizing innovation and user-centric documentation.
Position Overview for the Technical Writer (Hardware):
- Develop and maintain technical documentation including user guides, installation manuals, configuration instructions, and online help.
- Collaborate with cross-functional teams to gather technical content and ensure accuracy.
- Apply AI tools to accelerate content production while maintaining high-quality standards.
- Write for diverse audiences, including end users, IT professionals, and business stakeholders.
- Use industry-standard style guides and tools such as HTML, Markdown, MadCap Flare, and Adobe InDesign.
Requirements for the Technical Writer (Hardware):
- 3+ years experience in technical writing or related discipline such as technical training or support.
- Demonstrated ability to apply AI tools to accelerate technical content production, applying strong judgment in balancing speed and quality.
- Demonstrated ability to write for diverse audiences, including non-technical end users, IT experts, and business decision-makers.
- Experience producing user documentation including installation guides, configuration guides, and online help.
- Strong working knowledge and application of style guides and industry practices.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
$40-$50/hr