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As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate.
There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone.
This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Position ResponsibilitiesThis position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Ensure first call resolution through problems solving and effective call handling
- Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
- Accurately document and process customer claims in appropriate systems
- Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
- Comply with requirements surrounding confidential information and personal information
- Escalate customer issues to the appropriate staff and managerial for resolution as needed
- Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
- Adhere to all attendance and work schedule requirements
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem-solving, and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
- All MCI Locations
- Must be authorized to work in the country where the job is based.
- Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Want an employer that values your contribution?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Supplemental Insurance: Accident and critical illness insurance
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition,
*Work Schedule:* Based on Employment Terms as outline in the Faculty Association Agreement
*Compensation: *Regular pay for this position is based on the employee’s documented level of education and years of teaching/field experience, per the Faculty Association Agreement (Range: $40,762 - $62,750).
*Supplementary Compensation:* This position is eligible for added compensation beyond the base salary, as outlined in the Faculty Association Agreement. The college also offers supplementary incentives such as sign-on bonuses, special stipends, and market-driven pay adjustments to attract and retain talented instructors. These opportunities are available for applicants who meet designated threshold qualifications. Incentive packages are reviewed regularly to remain competitive in the market and are contingent upon funding availability pay range: $5,000-$11,500.
*Reporting Relationship: *Dean of Nursing Education and Health Programs
*Primary Accountabilities:*
The Associate Degree of Nursing (ADN) Instructor will lead and direct students toward their goal of completion of the ADN program in the classroom, lab and clinical environments through instructional knowledge of client assessment, IV therapy, medical surgical, maternal child, psychiatric, and critical care nursing. The instructor promotes development of the effective use of critical and analytical thinking, evaluation, communication, computation, problem solving, and decision-making.
*Primary Responsibilities:*
I. Instructor responsibilities include:
a) Mastery of Subject Matter
* Demonstrate a thorough and accurate knowledge of the field or discipline.
* Display an ability to interpret and evaluate theories in the field or discipline.
* Connect subject matter with relatable professional/employment fields of students
* Stay current in subject matter through professional development.
* Collaborate with program director and/or faculty members to prepare for classroom, hands-on and simulated lab, and clinical instruction.
* Contribute to curriculum review, development, and creation to maintain high standards of program integrity.
b) Teaching Performance
* Work constantly to instill in students the technical and academic competencies and employment behavior expected in classroom/lab/clinical setting and out in the industry.
* Prepare for class instruction in adherence to approved learning objectives and competencies through appropriately outlined syllabus and can provide written evidence of preparation upon request.
* Employ a variety of instructional techniques, modalities (utilization of Learning Management System), and instructional media consistent with the multitude of resources available applicable to meet the needs and capabilities of the curriculum.
* Develop and maintain a classroom environment conducive to effective learning focused on student-centered practices.
* Support students through retentions efforts to include recitation opportunities, office hours, and utilization of supportive academic resource measures.
* Develop and enforce appropriate rules and expectations of students in the classroom setting compliant with MATC policies/procedures and that result in a safe, effective learning environment.
* Meet and conduct assigned classes as scheduled and in a professional manner.
* Maintain standards of teaching at the collegiate level and perform according to the Standards of Performance outlined in the MATC policies and procedures.
c) Evaluation of Student Learning
* Effectively administer assessment of student comprehension towards meeting the learning objectives and complete institutional assessment requirements as directed.
* Maintain accurate, complete, and correct records as required by accreditation standards, federal regulations, and administrative guidelines.
* Record and submit rosters and final grades as required per college processes
II. College Community Responsibilities:
a) Support of College Policies and Procedures
* Maintain confidentially as per state and federal regulations to include but not limited to Family Educational Rights and Privacy Act (FERPA) and Health Insurance Portability and Accountability Act (HIPPA) laws.
* Effectively manages, and/or supports department director with, the departmental budget and work closely with MATC staff to ensure that all assets, materials, supplies, etc., are properly managed and documented per college policy and procedures.
* Advise students, in cooperation with counselors, administrators, etc., in order to ensure that effective services are identified that will assist students in achieving their objective.
* Ensure that safe and reasonable precautions are implemented to protect students, equipment, and facilities.
b) Participation in College and Program Activities
* Attend and participate in staff meetings, college committees, and college activities.
* Participate in professional development opportunities both within and outside MATC.
* Engagement with state meetings (KBOR) as requested regarding compliance of curriculum of program discipline.
c) Contribution to the Growth and Enhancement of College Mission and Programs
* Communicate effectively with staff, students, and the public the mission and operation of Manhattan Area Technical College and the specific program.
* Cooperate with other members of the MATC staff in planning instructional goals, objectives, and methods.
* Assist in the operation and management of MATC through effective planning and communication with administration and all staff personnel.
* Assist in the selection of resource materials and equipment and make facility improvement recommendations.
d) Perform other duties as assigned by the supervisor
*Qualifications:*
* Registered Nurse (current Kansas license in good standing with no disciplinary action pending) required.
* Master’s degree or higher in nursing, or evidence of enrollment and plan for completion of Masters of Science in Nursing (MSN) program within six (6) years required.
* Minimum of two (2) years’ experience in clinical nursing required with recent clinical experience preferred.
* Maintain nursing licensure and specialty certifications as appropriate.
* Maintain Kansas State Board of Nursing requirements for teaching in ADN.
* Provides proof of appropriate health records for clinical instruction: Hepatitis B series (three (3) doses) or proof of one (1) positive titer.; Varicella (two (2) doses) or proof of immunity by titer.; MMR (two (2) doses) or proof of immunity by titer to: Rubeola, Rubella, Mumps; Documentation of tetanus vaccine within the last ten (10) years; Proof that the candidate does not have active tuberculosis; Record of annual influenza and COVID-19 vaccines.
* Ability to communicate clearly and professionally through both verbal and written skills.
* Strong interpersonal skills, including public speaking and ability to present the college in a positive way.
* Ability to work with individuals from diverse backgrounds.
* Strong computer and word processing skills.
* Demonstrated poise, tact and diplomacy with the ability to handle sensitive and confidential information and situations.
*Physical Demands:*
* Ability to sit for extended periods of time.
* Ability to read computer screens and mail, email, and talk on the phone.
* Ability to unpack and move supplies up to twenty-five (25) lbs.
* Ability to work occasional evenings and attend events as required.
*Work Environment:*
* Professional and deadline-oriented environment in an educational setting.
* Interaction with students, staff and guests.
*NOTICE OF SPECIAL POSITION OF EMPLOYMENT REQUIREMENTS*
1. This position description is not designed to cover or contain a comprehensive list of all duties and results to be performed in this position. Duties and Performance standards may be added, subtracted, and/or changed by your supervisor at any time due to changes in department or institutional requirements.
2. Unless exempt due to employment contract signed by the President, all employees of Manhattan Tech are to be considered as an “at-will” employee.
3. All employees of Manhattan Tech are considered “responsible employees” pertaining to Title IX regulations concerning both prevention and reporting of sexual assault or harassment situations. As such, all employees must communicate with the Title IX Coordinator if they witness or hear about sexual assault or harassment situations.
4. Manhattan Tech is an equal opportunity employer and complies with EEOC and ADA employment requirements. Manhattan Tech grants equal opportunity to all qualified persons without unlawful discrimination based on race, color, gender, age, national origin, ancestry, ethnicity, disability, sexual orientation, religion or veteran status.
5. All ‘offers of employment” are subject to criminal background check prior to employment.
Job Types: Full-time, Contract
Projected Total Compensation: $45,762.00 - $74,250.00 per year
Benefits:
* Dental insurance
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Professional development assistance
* Referral program
* Retirement plan
* Tuition reimbursement
* Vision insurance
Work Location: In person
Position Summary:
Performs established laboratory testing procedures and other related computer, clerical and technical functions that require the limited exercise of independent judgment and interpretation. These tests are performed under the direct supervision of a Supervisor or Technologist. Testing procedures could be concentrated in one area or be performed across any of the following departments: Hematology, limited Microbiology, Clinical Chemistry, Urinalysis, Serology.
Education, License & Cert:
Must meet all the requirements to be licensed by NYSDOH, or to be grandfathered in NYS as an MLT, if working at a NY lab site. An associate's degree in Medical Laboratory Technology is the minimum. A bachelor's degree in the physical sciences and training may be considered. Certification by the ASCP Board of Registry preferred or Board Eligible. Annually a minimum of 12 CEU's are required.
Experience:
Must have working knowledge of all sections of the laboratory; may specialize in any section.
Essential Functions:
Under the direction of a qualified manager or technologist: If applicable, performs accurate patient registration / including knowledge of insurance codes and billing procedures. If applicable, performs order entry / transcription of orders, routing of orders and cancellations per established procedures. Accurately communicates information such as test results, normal ranges, and specimen requirements to authorized sources in a timely manner and per customer request. Brings any problems of a technical nature to the attention of the supervising staff. or Section Supervisor. Maintains a clean, neat work area during and at end of scheduled work period, including communicating pending work information at shift change. Inventories supplies as requested, helps with re‐supply and reports shortages to Section Supervisor. Keeps up to date with laboratory practices, procedures, and techniques. Assists in training by demonstrating techniques or methods, when requested. Performs phlebotomy as required with recognition of the need of timely specimen collection in patient care.
Verifies all specimen identification and related orders when dealing with specimens drawn or received. Follows established procedures for collecting and processing biological specimens for analysis. Is knowledgeable and complies with all procedures for specimen collection and processing. Properly organizes, prioritizes, and distributes incoming laboratory workload with appropriate department notification. Maintains a professional, mature positive attitude while on the job. May be required to work holidays, weekends, evenings, or night shift depending on job assignment. Observes proper safety practice in performing job duties. Follows Guthrie Clinic and lab policies and procedures. Complies with state and federal regulatory rules and regulations. Performs other duties as assigned, to include but not limited to typing, filing, answering telephones, and other duties as needed. For NY lab sites May be required to work on and off hospital campus
May be required to use own vehicle, with mileage compensation in performance of job duties. May be required to be on‐call. Competently performs assigned analytical tests or procedures that require limited independent judgment, referring questions to supervisory personnel as appropriate. Testing may be automated, semi‐automated or manual. Recognizes factors that affect measurement and results and takes appropriate action according to predetermined protocols or referring questions if a determination cannot be made. Recognizes equipment malfunctions, performs basic troubleshooting and notifies appropriate supervisory personnel. Recognizes abnormal and critical results, and communicates and documents them per procedures and refers them to designated supervisory personnel Operates instruments within the scope of training, utilizing established protocols and quality control checks.
Performs and documents quality control procedures relevant to the situation. Checks work against established quality control standards of performance. Performs and documents maintenance checks and adjustments on all appropriate instruments and equipment. Will inform charge personnel or supervising technologist of potential need of repairs, after performing basic troubleshooting.
Other Duties:
Competencies 1. Demonstrates age specific competencies as per department standards. 2. Demonstrates clinical and technical competencies as per department standards.
Updated: 8/7/25
The pay range for this position is: $24.38 - $38.64
Date Posted:
2026-03-11Country:
United States of AmericaLocation:
US-AL-HUNTSVILLE-315 ~ 315 Bob Heath Dr ~ BOB HEATHPosition Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type:
DoD Clearance: SecretSecurity Clearance Status:
Active and existing security clearance required after day 1Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX.
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
The Mechanical Engineering (ME) organization leads in mechanical hardware design, development, as well as production using state-of the-art tools, processes, technology, and Six Sigma principles. ME’s capabilities encompass a broad range of technical disciplines which include engineering, manufacturing, technical services, materials, processes, analysis, test, and documentation.
The Shipboard Effectors Department is currently searching for an experienced Mechanical Design Engineer II to work on a multi-discipline team to support the production of Shipboard Effectors products and subsystems located in Huntsville, AL.
This is an onsite role with regular support required in a production missile integration facility.
This position requires strong communication skills to collaborate across Engineering, Operations, Supply Chain, and Quality. Experience with hardware integration and test, supplier first article inspections, production work instructions and failure investigation principals are strongly desired.
Candidate will work closely with Integrated Product Team Leads/Program Managers to ensure that engineering requirements are defined, risks are managed, and schedules/budgets are met. Candidate will ensure Technical Data Packages are maintained and updated as necessary. Decisions must be data driven in nature and require preparing technical justification analysis reports as well as presenting to a variety of Engineering Review Boards.
What You Will Do
- Contribute to finding solutions to a wide range of technical problems related to the design, manufacture, integration, and production sustainment of various mechanical subsystems, including support in the engineering lab and the factory floor both at Raytheon and at suppliers
- Support first article inspections, work instruction reviews, material dispositions, and root cause investigations for production issues. Decisions are data driven and require preparing technical justification analysis reports and presenting to a variety of Engineering Review Boards
- Perform mechanical design, development, and documentation of components, subassemblies, and end items for defense system equipment in accordance with system requirements
- Interface with other engineering disciplines, non-technical disciplines, and suppliers to develop design solutions and resolve technical issues
- Regular onsite support at Missile Integration Facility
- Periodic travel to suppliers or other program sites will be required (10-15%)
Qualifications You Must Have
- Master of Science Degree in Mechanical Engineering, Aerospace Engineering, or similar Engineering discipline
- This position requires 12 months or less of relevant professional work experience (excluding internships)
- Experience with 3D CAD tools (modeling and drawing)
- Experience with interpreting assembly and/or component drawings
Qualifications We Prefer
- Experience with Geometric Dimensioning & Tolerancing (GD&T) per ANSI Y14.5
- Proficient in Creo (modeling and drawing) and Windchill (PDM)
- Mechanical aptitude to provide solutions to a variety of technical problems of
moderate scope and complexity.
- Strong interpersonal and communication skills; both verbal and written
- Ability to work in teams or independently, flexible, demonstrates initiative.
What We Offer
- Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
- Relocation Eligibility
Learn More & Apply Now!
- Please consider the following role type definition as you apply for this role.
- Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
- Please upload a copy of your most recent transcripts with your resume when applying to this requisition. Include your cumulative GPA and projected graduation date on your resume.
- This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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Job Summary
Provides direct and indirect patient care in the office setting to patients, families and caregivers in the Medical Group practice. Uses the nursing process consistent with acceptable standards of the profession and MVHS Medical Group. Provides high quality patient centered care that reflects initiative, flexibility and responsibility with a minimum amount of administrative supervision. Determines priorities of care based on physical and psychosocial needs, as well as factors influencing patient flow through the system. Communicates with outpatient clinic physicians and NP/PAs (healthcare providers) about changes in patients status, symptomatology and results of diagnostic studies. Is able to respond quickly and accurately to changes in condition or response to treatment.
Core Job Responsibilities
Support the PCP in the delivery of care by gathering and documenting relevant clinical data, as appropriate and per patient need.
Assists in specialty office procedures as directed.
Participate in the daily huddle to identify individual patient needs for upcoming appointments.
Clinical liaison between patient and provider for questions, concerns and testing results.
Communicate effectively with other members of the care team in coordinating the individualized plan of care.
Support PCP during in office procedures and examinations.
Provide outreach and education to patients in need of services as identified through quality improvement initiatives (Population Health Management).
Perform duties within scope of practice to the highest level of licensure.
Provide direct support & guidance to other members of the care team as appropriate.
Able to perform assessment data collection on all patients utilizing tools / forms in EMR.
Adequately assess and reassess pain. Educate the patient and family regarding pain management.
Provide age appropriate care to patients in the community setting.
Consistently document procedures completed in the EMR, to include medications administered and follow-up assessments
Deliver medication utilizing the five (5) rights and observes patient for desired untoward effects.
Maintain current knowledge of medications and their correct administration.
Establish priorities of patient care based on needs and office resources.
Demonstrates the ability to assist providers with procedures and perform services requiring technical and manual skill
Perform other duties as required.
Education/Experience Requirements
Required:
Graduate of an accredited school of nursing or nursing program.
Current New York State Registered Nursing registration.
BLS Certification.
Minimum 3 years of nursing experience
Basic computer and EMR knowledge.
Excellent communication and interpersonal skills.
Ability to assimilate information from many different sources.
Must be able to communicate in English both verbally and in writing.
Preferred:
- Bachelor of Science in Nursing from accredited nursing program or higher degree
Licensure/Certification Requirements
Required:
- Current New York State licensure as a Registered Nurse
Preferred:
- N/A
Disclaimer
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Job Details
Req Id 95981
Department MG - SPEC - WOUND CARE
Shift Days
Shift Hours Worked 8.00
FTE 1
Work Schedule HRLY NON-UNION-8 HR
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $31 - $54 Per Hour
Required
Preferred
Job Industries
- Other
MEP Project Engineer
Location Dallas,TX
Full Time
Required Skills and Qualifications
Educational Background: Bachelor’s degree in Engineering (Mechanical, Civil, Electrical, or related fields),.
Experience: Typically 5+ years in project engineering or a related field.
Technical Proficiency: Knowledge of engineering principles, project management software (e.g., MS Project, AutoCAD), and technical problem-solving.
Key Responsibilities
Project Engineers are responsible for managing the technical and engineering aspects of projects from conception to completion. Their duties typically include:
Project Planning and Coordination: Develop detailed project plans, including scope, goals, deliverables, timelines, and resource allocation, and sequence project stages to ensure smooth execution.
Team Management: Delegate tasks to engineers, contractors, and other team members based on skills and experience, and facilitate communication across cross-functional teams.
Budget and Resource Management: Prepare and manage project budgets, track costs, and make adjustments as needed to stay within financial constraints.
Technical Oversight: Provide engineering expertise, solve technical problems, conduct site inspections, and ensure compliance with industry standards, regulations, and company quality guidelines.
Documentation and Reporting: Maintain thorough records of project activities, including plans, designs, reports, and updates, and communicate progress to stakeholders and management.
Risk Management: Identify potential risks, develop mitigation strategies, and troubleshoot design or product issues to keep projects on track.
Project Completion: Participate in final testing, commissioning, and handover processes to ensure successful project delivery.
Provides routine and complex care, in accordance with patient treatment plans.
Continues to develop the ability to cope with and manage contingencies of clinical nursing.
Makes appropriate assignments and delegates to other care providers as a means to help manage the clinical situation.
Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Meets expectations for flexibility of assignment within the ministry.
Proactively provide assignment availability on a regular basis.
Able to be assigned to more than one unit.
Consistent with the ANA Scope and Standards of Practice, provides nursing care utilizing the nursing process, including assessment, diagnosis, planning, intervention and evaluation for assigned patients.
Addresses increasingly complex psychological, emotional, cultural, and social needs of patient and families in accordance with their level of practice.
Using the appropriate protocol, administers medications and treatments; monitors for side-effects and effectiveness of the treatment prescribed.
Documents patient history, symptoms, medication, and care given.
Assess learning needs and provides education to patients, family members and/or care givers; identify issues and resources.
CORE COMPETENCIES Standard I: Utilizes the Nursing Process Uses critical thinking skills to assess the basic physical, psychosocial, social, cultural, spiritual, and development needs of patient and families.
Communicates findings to appropriate healthcare team members.
Develops and uses a specific plan of care and modifies it to meet individual patient needs using evidence-based practice.
Implements patient care and therapeutic procedures; monitors and documents progression of treatment and teaching goals.
Evaluates the care and treatment(s) provided to the patient and the patient response to the care and treatment(s).
Performs timely reassessment and documentation.
Must be able to perform unit-specific competencies based on the specific patient care need for the designated unit's patient population.
Standard II.
Patient Throughput & Patient Flow Process Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow.
Utilizes appropriate systems of communication and tools to facilitate the discharge process.
Coaches on tools and techniques for checking, cross checking and validating orders to ensure accuracy.
Standard III.
Unit Operations Plans, directs, and evaluates the overall nursing care and functions in a particular nursing unit during an assigned shift.
Demonstrates good stewardship in proper use and maintenance of equipment and Supplies.
Assesses departmental staffing needs; actively participates in resourcing efforts.
Educates and trains others on the operations, ethics, and regulations within the industry.
Standard IV.
Safe Practice/Quality Care/Regulations Incorporates patient safety practices/guidelines to promote a safe environment resulting in positive patient outcomes.
Demonstrates accountability for nursing research and quality improvement activities.
Provides evidence-based nursing care.
Communicates patient information effectively across the continuum of care.
Educates and trains others on the operations, ethics, and regulations within the industry.
Knowledge of federal, state and local healthcare-related laws and regulations; ability to comply with these in healthcare practices and activities.
TECHNICAL COMPETENCIES Clinical Policies and Standards Follows a specific set of standards and associated clinical procedures.
Analyzes policy and standards documentation and ensures organizational compliance.
Provides feedback for improvement of procedures.
Assists in the development and implementation of specific procedures.
Works with control and monitoring mechanisms, tools and techniques.
Health Information Documentation Shares experiences with maintaining paper and electronic patient documentation.
Walk through the steps and procedures for receiving, validating and updating patient records.
Describes the flow of information between various stations or units.
Discusses the functions, features and document flow of electronic documentation.
Transcribes verbal orders; explains techniques for ensuring their accuracy.
Explains health information documentation best practices and their rationale across health care practices.
Medical Equipment Describes experience with basic medical equipment used in own unit or facility.
Uses standard diagnostic tools and techniques to resolves common equipment problems.
Educates patients about the appropriate use of home medical equipment.
Ensures that all equipment and related supplies are in proper working order prior to use to ensure patient safety.
Inspects, troubleshoots and evaluates incoming equipment.
Medical Order Processing Shares experiences with processing medical orders for one or more groups of patients or conditions.
Describes functions and features of the system used to enter, validate, update and forward medical orders.
Discusses common errors, their sources and procedures for correcting.
Explains considerations for entering and following standing orders.
Differentiates between standing orders and preprinted orders and considerations for each.
Patient Chart Reading and Interpretation Describes experiences in reading and interpreting patient charts for patients on unit and under own care.
Reviews patients' charts for completion and accuracy; identifies and alerts to mistakes or omissions.
Recognizes unexpected readings and alerts nursing or medical staff.
Relates examples of mis-readings or misinterpretations and lessons learned.
Reviews, discusses and validates own interpretation with others.
Patient Safety Shares experiences with ensuring safety for one or more patient groups or settings.
Explains key features of safety guidelines and procedures for those groups and settings.
Listens and responds to safety inquiries from patients and family members.
Recognizes and addresses physiological and psychological signs of problems.
Describes considerations for patients who can cause to harm to self, versus harm to others.
Utilizes appropriate systems to document misses and near misses, participates in immediate investigating, analysis and reporting in real-time.
Job Requirements: Education/Skills Bachelor of Science Degree in Nursing, preferred Experience Minimum of 2 years of combined experience required in Medsurg and Telemetry 5 years of experience preferred Licenses, Registrations, or Certifications BLS required ACLS required RN License in the state of employment or compact required Work Schedule: 24 HOURS Work Type: Full Time
Summary:
The competent Nurse, in the Medsurg or Telemetry clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, in accordance with patient treatment plans. Continues to develop the ability to cope with and manage contingencies of clinical nursing. Makes appropriate assignments and delegates to other care providers as a means to help manage the clinical situation.
*This is a PREMIUM PAY position.*
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Meets expectations for flexibility of assignment within the ministry.
Proactively provide assignment availability on a regular basis.
Able to be assigned to more than one unit.
Consistent with the ANA Scope and Standards of Practice, provides nursing care utilizing the nursing process, including assessment, diagnosis, planning, intervention and evaluation for assigned patients.
Addresses increasingly complex psychological, emotional, cultural, and social needs of patient and families in accordance with their level of practice.
Using the appropriate protocol, administers medications and treatments; monitors for side-effects and effectiveness of the treatment prescribed.
Documents patient history, symptoms, medication, and care given.
Assess learning needs and provides education to patients, family members and/or care givers; identify issues and resources.
CORE COMPETENCIES
Standard I: Utilizes the Nursing Process
Uses critical thinking skills to assess the basic physical, psychosocial, social, cultural, spiritual, and development needs of patient and families.
Communicates findings to appropriate healthcare team members.
Develops and uses a specific plan of care and modifies it to meet individual patient needs using evidence-based practice.
Implements patient care and therapeutic procedures; monitors and documents progression of treatment and teaching goals.
Evaluates the care and treatment(s) provided to the patient and the patient response to the care and treatment(s).
Performs timely reassessment and documentation.
Must be able to perform unit-specific competencies based on the specific patient care need for the designated unit's patient population.
Standard II. Patient Throughput & Patient Flow Process
Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow.
Utilizes appropriate systems of communication and tools to facilitate the discharge process.
Coaches on tools and techniques for checking, cross checking and validating orders to ensure accuracy.
Standard III. Unit Operations
Plans, directs, and evaluates the overall nursing care and functions in a particular nursing unit during an assigned shift.
Demonstrates good stewardship in proper use and maintenance of equipment and Supplies.
Assesses departmental staffing needs; actively participates in resourcing efforts.
Educates and trains others on the operations, ethics, and regulations within the industry.
Standard IV. Safe Practice/Quality Care/Regulations
Incorporates patient safety practices/guidelines to promote a safe environment resulting in positive patient outcomes.
Demonstrates accountability for nursing research and quality improvement activities.
Provides evidence-based nursing care.
Communicates patient information effectively across the continuum of care.
Educates and trains others on the operations, ethics, and regulations within the industry.
Knowledge of federal, state and local healthcare-related laws and regulations; ability to comply with these in healthcare practices and activities.
TECHNICAL COMPETENCIES
Clinical Policies and Standards
Follows a specific set of standards and associated clinical procedures.
Analyzes policy and standards documentation and ensures organizational compliance.
Provides feedback for improvement of procedures.
Assists in the development and implementation of specific procedures.
Works with control and monitoring mechanisms, tools and techniques.
Health Information Documentation
Shares experiences with maintaining paper and electronic patient documentation.
Walk through the steps and procedures for receiving, validating and updating patient records.
Describes the flow of information between various stations or units.
Discusses the functions, features and document flow of electronic documentation.
Transcribes verbal orders; explains techniques for ensuring their accuracy.
Explains health information documentation best practices and their rationale across health care practices.
Medical Equipment
Describes experience with basic medical equipment used in own unit or facility.
Uses standard diagnostic tools and techniques to resolves common equipment problems.
Educates patients about the appropriate use of home medical equipment.
Ensures that all equipment and related supplies are in proper working order prior to use to ensure patient safety.
Inspects, troubleshoots and evaluates incoming equipment.
Medical Order Processing
Shares experiences with processing medical orders for one or more groups of patients or conditions.
Describes functions and features of the system used to enter, validate, update and forward medical orders.
Discusses common errors, their sources and procedures for correcting.
Explains considerations for entering and following standing orders.
Differentiates between standing orders and preprinted orders and considerations for each.
Patient Chart Reading and Interpretation
Describes experiences in reading and interpreting patient charts for patients on unit and under own care.
Reviews patients’ charts for completion and accuracy; identifies and alerts to mistakes or omissions.
Recognizes unexpected readings and alerts nursing or medical staff.
Relates examples of mis-readings or misinterpretations and lessons learned.
Reviews, discusses and validates own interpretation with others.
Patient Safety
Shares experiences with ensuring safety for one or more patient groups or settings.
Explains key features of safety guidelines and procedures for those groups and settings.
Listens and responds to safety inquiries from patients and family members.
Recognizes and addresses physiological and psychological signs of problems.
Describes considerations for patients who can cause to harm to self, versus harm to others.
Utilizes appropriate systems to document misses and near misses, participates in immediate investigating, analysis and reporting in real-time.
Job Requirements:
Education/Skills
~ Bachelor of Science Degree in Nursing, preferred
Experience
~ Minimum of 2 years of combined experience required in Medsurg and Telemetry
~5 years of experience preferred
Licenses, Registrations, or Certifications
BLS required
ACLS required
RN License in the state of employment or compact required
Work Schedule:
MULTIPLE SHIFTS AVAILABLE
Work Type:
Full Time
The Laboratory Supervisor serves in an administrative role with direct reports, and functions in an exempt pay status.
In conjunction with the Laboratory Director and/or Laboratory Manager, this Job develops and implements new procedures, instrumentation, quality control, and reagent use.
This Job is also responsible for the development and maintenance of policies and procedures that meet the standards of regulatory agencies and implement service quality improvements.
The Laboratory Supervisor ensures all personnel are held accountable through ongoing personnel performance reviews and assists in the orientation and development of personnel competencies for their section(s).
Responsibilities:Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Is responsible for providing day-to-day supervision of high, moderate, and waived complexity test performance by laboratory testing personnel.
Must be accessible to address technical problems via on-site, telephone, or electronic consultation with testing personnel at any time that testing is performed in accordance with policies and procedures established by the laboratory Medical Director.
Ensures compliance with all policies, procedures, and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities such as CLIA, TJC, CAP, AABB, etc.
Plans, organizes and coordinates the work activities of assigned section(s) and shift(s).
Keeps accurate attendance records on all associates; maintains time and attendance records for the department.
Assists the Director/Manager in maintaining the Laboratory budget to include monthly analysis and variance reporting on expense detail.
Assists the Director/Manager in associate performance conversations that drive merit increases.
Develops, implements, and maintains current procedural manuals of all tests performed in the section(s) assigned and updates and reviews manuals biennially or more often as necessary.
Enforces all safety policies and procedures.
Researches, evaluates and implements new and improved procedures, methodologies, instrumentation, and techniques as assigned by the Director/Manager, or Supervisor.
Implements an appropriate section and/or shift-specific Quality Control Program and maintains all applicable Quality Control and Functional Verification records.
Is responsible for monitoring test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained.
Reviews the work done by technologists/technicians working in the section(s) or shift(s) assigned to ensure a minimum of errors and corrective action in the interest of good patient care.
Refers clinical problems to the laboratory director, manager, or supervisor as appropriate.
Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications.
Ensures that patient test results are not reported until all corrective actions have been taken and the test system is properly functioning.
Operates, maintains, and troubleshoots all equipment in assigned section(s) to keep in good working order; makes minor repairs andadjustments when necessary; initiates and follows through with Biomedical Engineering/equipment manufacturer for safety checks and repairs; schedules preventive maintenance within the section with Biomedical Engineering, equipment manufacturer, or an outside contractor.
Prepares and submits routine or special administrative and technical reports by due dates as required, requested, or delegated.
Orders and maintains inventories for all necessary supplies and reagents in assigned section(s) to always have an adequate amount on hand.
Trains new technologists and technicians in the assigned section(s) procedures and policies and provides subsequent training in all new or revised procedures and techniques for assigned shift(s) or provides remedial training as necessary.
Responsible for maintaining orientation records on new associates.
Assists the Director/Manager in designing, implementing, collecting, and analyzing data, and reporting all phases of a comprehensive performance improvement program that involves laboratory personnel in Performance Improvement activities.
Prepares and conducts in-service education either formally or informally for assigned section(s) and shift(s).
Provides input on personnel for hire, fire, transfer, interview, disciplinary probation, etc; counsels and documents technical deficiencies.
Performs skills review and competency assessments and maintains appropriate documentation on all technical personnel as delegated by the Laboratory Manager/Director.
Oversees and enforces expectations of personnel in assigned section(s).
Participates in proficiency testing surveys; reviews and evaluates results and maintains copies of survey records in section(s).
Coordinates and attends meetings as required to discuss changes and developments regarding policies, equipment, procedures, staffing, etc.
Utilizes and has a thorough working knowledge of the Laboratory Information System and applications thereof.
Demonstrates competence to perform assigned patient care responsibilities in a manner that meets the population-specific and developmental needs of patients served by the department.
Appropriately adapt assigned patient assessment, treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, age-specific, and other developmental needs of each patient served.
Processes patient specimens, including collection, handling, and distribution always cognizant of minimal pediatric specimen volumes (when required).
Performs all routine and complicated laboratory procedures in the primary section which assigns age (Pedi) or sex-specific values.
Provides notification and documentation of critical laboratory values obtained.
Calculates, enters, and/or verifies results of laboratory procedures.
Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary for the performance of assigned job duties.
Keeps abreast of Medical Technology, by reading Journals, texts, and technical bulletins; attends workshops and seminars; becomes active in localprofessional associations.
Demonstrates adherence to the CORE values of CHRISTUS Health.
Performs other duties as assigned.
Job Requirements:Education/Skills Bachelor's degree or equivalent education in chemical, physical, biological, clinical laboratory science, or medical technology from a regionally accredited college/university or equivalent years of experience required.
Experience 5 years of experience as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, or Medical Laboratory Technician required.
5 years of full-time primary experience in the specific section of responsibility required.
Licenses, Registrations, or Certifications Active certification or certification eligibility for MT (ASCP), CLS (ASCP), MLS (ASCP), MT (AMT), CLS (NCA/ASCP), or MT (AAB) required.Work Schedule:5 Days
- 8 Hours Work Type:Full Time
JOB TYPE : Full-time
FACILITY TYPE : 10 bed Emergency Departmment
We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.
Position Overview: The purpose of this position is to perform a variety of imaging procedures, including CT and X-Rays, at a technical level not requiring constant supervision.
Provide technical assistance and supportive patient care to assist the physicians, nurses and other technical and administrative staff in meeting the needs of individual patients throughout the facility.
Operate and maintain all imaging department equipment including but not limited to X-Ray, CT, CR reader, and PACS
Perform all imaging exams in accordance with established policies, procedures, regulations, and laws and ensure the physician on duty is notified of the results
Perform basic clinical procedures under the direction of the physician and/or nurse on duty
Collect laboratory samples and perform lab testing in accordance with established policies and procedures, as well as COLA and CLIA regulations
Maintain an adequate supply of all reagents and consumables to perform quality testing
Perform all routine daily, weekly, monthly, and periodic maintenance and function checks following established protocol for all imaging equipment
Perform Quality Control as established by this laboratory
Perform Proficiency Testing and/or Split Sample analysis periodically as established by this facility
Perform all Quality Assessment activities assigned to this position and document these activities for periodic review by the Laboratory Supervisor and/or the Laboratory Director
Perform duties as ER Technician as needed
Maintain an adequate supply of all reagents and consumables to perform quality testing
Perform all routine daily, weekly, monthly, and periodic maintenance and function checks following established protocol for all imaging equipment
Travel to all facility locations as required
High School diploma or GED, required
Graduation from an AMA-approved school of Radiology Technology, required
Associate's Degree in Radiology, preferred
Certified as a medical radiologic technologist as required by the state in which practicing, required
Registered Technologist with the American Registry of Radiologic Technologists (ARRT) in radiography required
Registered Technologist with the American Registry of Radiologic Technologists (ARRT) in computed tomography, preferred
1+ years of emergency room experience, preferred
Proficiency with most X-ray/CT equipment, manufacturer's hardware/software and PACS
Position requires fluency in English; written and oral communication
