Technical Source Jobs in Usa

QASource is a leading provider of software QA and testing services, supporting enterprise and high-growth technology companies. We integrate directly with engineering and product teams to deliver scalable, high-quality testing solutions across automation, manual testing, performance, security, and AI-driven QA.

Our clients expect senior-level partnership, technical fluency, and strategic account leadership.

The Senior Technical Account Manager (Sr. TAM) is responsible for managing and expanding a focused portfolio of strategic, enterprise-level accounts within a defined territory. This role requires ownership of multi-million-dollar revenue targets, executive-level relationship management, and the ability to drive account expansion through consultative, technically informed engagement.

This is not a support role. The Sr. TAM serves as a strategic advisor to Engineering Directors, VPs, CTOs, and QA leadership, ensuring delivery excellence while proactively identifying and executing growth opportunities within existing accounts.

The Sr. TAM will manage a high-touch portfolio of approximately 5–8 strategic enterprise accounts. Success in this role requires disciplined account planning, proactive client engagement, in-person relationship development, and the ability to creatively land and expand business across multiple stakeholders within complex organizations.

Responsibilities:

Account Ownership & Revenue Growth

• Own and manage a multi-million-dollar quota across a defined portfolio of 5–8 strategic enterprise accounts.
• Drive structured and strategic upsell and cross-sell initiatives within existing customers.
• Identify whitespace opportunities across QA, automation, performance, security, and AI-enabled services.
• Close meaningful expansion deals, including engagements of $150K+.
• Develop creative, value-driven approaches to land-and-expand initiatives across Engineering Directors, VPs, and CTO-level stakeholders.
• Partner with delivery leadership to align technical execution with commercial growth objectives.

Executive Relationship Management

• Build and maintain trusted relationships with Engineering Directors, VPs, CTOs, and C-suite stakeholders.
• Conduct regular in-person customer visits within assigned territory.
• Lead in-person Quarterly Business Reviews (QBRs) focused on measurable outcomes, roadmap alignment, and strategic growth opportunities.
• Serve as the executive escalation point for complex delivery or client challenges.

Strategic Account Planning & Execution

• Develop and maintain comprehensive strategic account plans for each assigned customer.
• Maintain clear documentation of stakeholder mapping, growth objectives, expansion pathways, and execution milestones.
• Track progress against defined revenue and relationship goals.
• Execute consistently against a structured path toward growth.
• Demonstrate strong organizational discipline in account tracking, forecasting, and internal coordination.
• Organization, planning rigor, and follow-through are critical success factors in this role.

Technical & AI Fluency

• Maintain broad knowledge of emerging AI technologies and their impact on software quality and engineering workflows.
• Proactively stay current on AI tools, automation advancements, and testing innovations.
• Translate AI-driven opportunities into relevant, business-aligned discussions with engineering stakeholders.
• Position QASource’s AI-augmented testing capabilities in alignment with customer technology strategies.

Technical & Delivery Alignment

• Collaborate closely with QA Managers, Engineering teams, and project leaders.
• Translate technical delivery insights into executive-level business value discussions.
• Proactively identify risks and implement mitigation strategies.
• Ensure seamless integration of QASource services into client engineering environments.
• Demonstrate a practical understanding of how software is built, tested, and released within modern SDLC frameworks.

Required Qualifications:

• 8–10+ years of experience in Technical Account Management, Enterprise Sales, Customer Success, or a related client-facing technical role.
• Proven ownership of multi-million-dollar revenue targets.
• Demonstrated success closing $150K+ expansion or new deals.
• Documented track record of expansion within a focused portfolio of strategic accounts.
• Experience managing a limited book of business (ideally 5–20 accounts; this role will manage 5–8).
• Direct experience working with Engineering Directors, VPs, CTOs, or C-suite stakeholders.
• Technology industry background specifically within software, SaaS, cloud platforms, DevOps, QA, or technical services environments.
• Demonstrated general understanding of the Software Development Lifecycle (SDLC) and how Quality Assurance integrates into development processes.
• Prior experience engaging with engineering, QA, or product teams in a software delivery context.
• Strong executive presentation skills and ability to conduct in-person QBRs.
• Demonstrated ability to creatively mine and expand accounts.
• High level of organization and structured account planning discipline.
• Stable career progression.

Preferred Qualifications:

• Background in QA, software development, DevOps, or technical services environments.
• Familiarity with CI/CD pipelines, automation frameworks, API integrations, performance testing, or AI-enabled testing tools.
• Experience operating within a territory-defined account ownership model.
• Experience in professional services or distributed delivery environments.
• MBA or advanced technical degree (preferred but not required).

Core Competencies:

• Executive presence and professionalism.
• Revenue accountability.
• Strategic account planning and disciplined execution.
• Technical credibility within software engineering environments.
• AI awareness and forward-thinking mindset.
• Consultative, value-based communication.
• Risk identification and mitigation.
• Proactive, structured account leadership.

Why Join QASource:

• Manage a focused portfolio of high-value enterprise technology clients.
• Drive measurable revenue expansion through strategic value creation.
• Partner directly with engineering and executive leadership teams.
• Operate in a technically rigorous, innovation-driven organization focused on quality and long-term partnerships.

Salary Range:

• $110,000 - $120,000 per annum (30% Variable).

Perks:

• Health, vision, and dental benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Wellness programs and professional development opportunities.

The Technical Support Representative is accountable for providing technical support to CFMOTO dealers and customers through vehicle troubleshooting and diagnostic support, technical problem resolution, and product training.

Essential Duties & Responsibilities

• Respond to and resolve dealer technical or quality inquiries, by phone or electronically, by performing technical research to quickly identify product issues and provide technical product support.
• Document and analyze dealer contacts to identify trends and recommend strategies to support dealers and customers.
• Partner with CFMOTO dealers to deliver customer-focused service operations and advocate for product quality.
• Participates in technical service team initiatives, problem solving and continuous improvement efforts.
• Conducts in-person dealer visits as needed to resolve technical vehicle concerns.
• Perform setup and pre-delivery inspections on CFMOTO vehicles.
• Perform maintenance, diagnostics and repair on CFMOTO vehicles.
• Assists in the development, review and feedback for technical service manuals, articles and repair procedures.
• Conduct labor rate time studies and review warranty labor rate manuals.
• Support the CFMOTO Customer Service team with technical information and customer specific technical guidance.
• Provide subject matter input for technical training development, eLearning and hands-on training.
• Support customer and internal events as a service representative.
• Assists other departments with special projects and service support as needed.
• Ensures a clean and safe work environment.
• Perform other duties as assigned.

Qualifications

Education & Experience Required

• Associate’s degree or equivalent experience in a relevant technical field
• Strong mechanical aptitude in Powersports and/or automotive with experience diagnosing engine runnability, electrical systems, fuel systems, suspension, driveline, HVAC, and other vehicle systems as required.
• 3-5 years’ customer service experience in related industry
• Strong ability to methodically evaluate complex problems and provide strong recommendations for resolution
• Proficient with Microsoft Suite (Excel, Word, Outlook, PowerPoint)
• Previous Powersports industry experience desired

Education & Experience Preferred

• Bachelor’s degree in Business Administration, Industrial Science or related field
• 1-2 years previous Powersports Industry experience

Additional information

• All applicants must be eligible to work in the US
• Core business hours are Monday – Friday, 8 am – 5 pm; ability to work required hours onsite required.
• Working conditions are normal for an office and shop environment

The wage range for this role takes into account the wide range of job-related factors that are considered in making compensation decisions, including but not limited to skill sets, experience, training, certifications, education, location and other business and organizational needs. A reasonable estimate of the current salary range is $55K-$70K annually. Our competitive salaries are just one component to CFMOTO’s total compensation package. Additional benefits include: medical, dental & vision insurance, 401K Match, Vacation & Sick Time, Life Insurance and Employee Purchase Discounts and opportunities.

TEC Specialty is seeking a Technical Support Specialist to serve as a key technical resource for customers, distributors, and internal teams. This role provides front-line technical guidance on TEC flooring, adhesive, and installation system products while ensuring accurate product use, effective issue resolution, and proactive risk mitigation.

The ideal candidate balances strong customer service skills with technical expertise and sound judgment, serving as a trusted advisor while coordinating claims, escalating complex issues, and protecting the company’s quality, safety, and brand standards.

Key Responsibilities

Customer & Technical Support

• Serve as the first point of contact for customer technical inquiries related to flooring systems, adhesives, and associated products
• Answer questions regarding product performance, application methods, limitations, and best-use scenarios
• Guide customers in selecting the most appropriate product for specific job requirements and conditions
• Troubleshoot product and installation issues using structured diagnostic and problem-solving techniques
• Provide timely, accurate, and professional responses to customer inquiries

Claims & Risk Management

• Collect, document, and validate customer claims related to product performance or installation issues
• Coordinate claims intake, documentation, and resolution in accordance with company policies
• Execute approved corrective actions, including product replacement, credits, refunds, or no-charge materials
• Identify potential risk situations and escalate complex or high-impact issues to Area Technical Managers, Quality, R&D, or EHS teams
• Support quality events or recalls by executing established communication and corrective action procedures

Product Knowledge & Continuous Improvement

• Maintain strong technical knowledge of current and legacy TEC products, application requirements, warranties, and industry standards
• Develop working knowledge of competitive products and market positioning
• Provide feedback from the field to support product improvements, reformulations, and new product development
• Support the development and maintenance of product literature, technical data sheets, and installation instructions

Collaboration & Communication

• Work closely with Sales, Quality, Manufacturing, R&D, Supply Chain, and EHS teams to support customer satisfaction and issue resolution
• Represent TEC Specialty with professionalism, technical credibility, and a customer-focused mindset
• Ensure accurate documentation and compliance with internal policies, procedures, and EHS requirements

Qualifications

• Associate’s degree required; Bachelor’s degree preferred
• Minimum of five (5) years of experience in technical support, customer service, or sales within a manufacturing environment
• Experience in flooring, adhesives, coatings, construction materials, or related industries strongly preferred
• Strong problem-solving, communication, and documentation skills
• Ability to clearly explain technical concepts to installers, distributors, and non-technical audiences
• Proficiency in Microsoft Word, Excel, Outlook, and Windows-based applications
• Ability to manage multiple priorities in a fast-paced, team-oriented environment
• Salesforce Experience, preferred

Job Description :

We are seeking an experienced Salesforce Technical Architect to lead the design, development, and implementation of scalable Salesforce solutions across Sales, Service, Experience, and Platform capabilities. The ideal candidate will combine deep technical expertise with strong architectural and stakeholder management skills to deliver secure, high-performing, and future-ready Salesforce ecosystems.

Key Responsibilities

• Define end-to-end Salesforce technical architecture aligned with business and enterprise architecture standards

• Design scalable, secure, and high-performing Salesforce solutions across multiple clouds

• Translate business requirements into technical designs, architecture diagrams, and implementation roadmaps

• Establish integration patterns using REST/SOAP APIs, middleware, and event-driven architectures

• Lead technical design and development across Salesforce clouds:

o Sales Cloud

o Service Cloud

o Experience Cloud

o Data Cloud (preferred)

o Agent Force

• Guide best practices for Apex, Lightning Web Components (LWC), Visualforce, Flows, and integrations

• Govern code quality, performance, security, and deployment standards

• Architect integrations with external systems (ERP, legacy systems, data warehouses, third-party apps)

• Design data migration strategies, data models, and data governance frameworks

• Ensure data security, sharing models, and compliance with enterprise standards

• Act as the technical authority during project delivery, supporting development teams and resolving complex issues

• Collaborate with business stakeholders, product owners, solution architects, and enterprise architects

• Mentor developers and technical leads, conducting design and code reviews

• Support CI/CD pipelines, DevOps, and release management processes

Required Qualifications

• 12+ years of Salesforce platform experience

• 6+ years in a Salesforce Technical Architect or Lead Architect role

• Proven experience delivering large-scale, complex Salesforce implementations

• Hands-on experience with Apex, LWC, integrations, and Salesforce security model

• Strong expertise in:

o Apex, SOQL, SOSL

o Lightning Web Components (LWC)

o Salesforce security, sharing, and performance optimization

o REST/SOAP APIs, OAuth, SSO

• Experience with middleware tools (MuleSoft, Boomi, Informatica, etc.)

• Knowledge of DevOps tools (Git, CI/CD pipelines, Copado, Gearset, etc.)

• Must have acquired multiple Salesforce Certification including, Salesforce Integration Architecture Designer, Salesforce Data Architecture & Management Designer, Platform Developer II, Additional cloud certifications are a plus. Salesforce Certified Technical Architect (CTA) or progress toward CTA

• Experience with Salesforce Data Cloud, AI / Einstein, or Industry Clouds

• Prior experience in consulting or global delivery models

• Exposure to regulated industries (Financial Services, Healthcare, Utilities, Manufacturing, Logistics etc.)

• Strong communication and stakeholder management skills

• Ability to lead technical discussions with both technical and non-technical audiences

• Problem-solving mindset with attention to detail

• Experience working in distributed, remote teams

• Experience with Salesforce Data Cloud, AI / Einstein, or Industry Clouds

• Prior experience in consulting or global delivery models

• Exposure to regulated industries (Financial Services, Healthcare, Utilities, etc.)

• Competitive salary and performance-based incentives

• Opportunities to work on enterprise-scale Salesforce transformations

• Continuous learning, certification support, and career growth

• Handle customer inquiries via phone, delivering tailored solutions to technical issues.

• Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.

• Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.

• Use multiple systems to research and deliver efficient, real-time solutions.

• Connect with a diverse range of customers by adjusting your communication style to meet their needs.

• Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.

• Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.

• Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).

• A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.

• Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.

• Open to feedback and coaching, with a drive to continuously improve and excel.

• Proven experience in customer support or technical assistance , ideally in a call center setting.

• Strong verbal and written communication skills.

• Problem-solving abilities with a flexible, adaptable approach to challenges.

• Confidence in navigating multiple software tools and systems to resolve issues.

• A self-motivated attitude with effective time management skills.

• $17.31 per hour, with opportunities for performance-based incentives.

• Full health insurance package, including medical, dental, and vision coverage.

• $25/month per line for unlimited phone, text, and data (restrictions may apply).

• Paid training to set you up for success.

• Career advancement opportunities with a globally renowned leader in technology innovation.

• Earn ongoing bonuses for referring new employees through our Referral for Life Program.

• Thrive in a dynamic virtual work environment with a team that's dedicated to your success.

• Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.

• Private Workspace: A quiet, dedicated workspace with no distractions.

• Ergonomics: A comfortable desk setup with all necessary equipment.

• Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.

• Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.

Job Title: Technical Designer (Associate level)

Location: In-Office – Los Angeles, CA 

Schedule: Full-Time; Monday-Friday 8:30am-5:00pm 

Department: Production 

Reports To: Director of Production 

Compensation: $31.00 to $36.00 an hour 

Position Summary 

The Judy Blue Technical Designer will demonstrate expertise and knowledge in both junior and plus-size denim – development, fit, construction, sizing, grading, and production practices and procedures. The ideal candidate will have proven success in an apparel/garment construction and manufacturing environment with a specific focus on denim. The Technical Designer is responsible for a cross-functional position that interacts with both the creative and executive parts of the business. This role collaborates with the Technical Design, Design, Product Development, and Production teams, and reports to the Director of Production. 

Key Responsibilities 

• Support the Technical Design team in all aspects; working closely with other team members to effectively manage the overall workload related to construction, fit, approvals, comments, timelines, and other relevant tasks, all under the guidance of Senior Technical Designer. 
• Prepare for, organize, and lead fittings, and record accurate fit comments during fittings. 
• Analyze all samples for size, fit, quality, and construction and review findings with Senior TD as needed. 
• Revise patterns, grade rules, and construction as needed, under the guidance of Senior TD. 
• Communicate daily with overseas vendors re: fit, specs, grading issues and construction via fit comments and email correspondence. 
• Maintain sample library, measurement charts, technical documentation, and tracking. 
• Assist in reviewing prototypes, SMS, and production samples for fit, quality, and accuracy. 
• Partner with cross-functional teams (design, product development, and production) to ensure deadlines are met. 
• Conduct basic research on fabrics, trims, and finishes as needed. 
• Ensure consistency of brand fit and construction standards across styles. 
• Strive to enhance fit and quality by analyzing customer feedback, sales input, and staying informed about market competition. 
• Team administrative support tasks as needed. 

Qualifications 

• Bachelor’s Degree in Apparel Manufacturing, Product Development, Technical Design, Patternmaking, or equivalent work experience. 
• 5-10 years’ work experience Technical Design or a related field, including experience with fit, spec, patterns, fabrics, and commenting preferred. 
• Experience with junior and plus size denim. 
• Possess a comprehensive understanding of fit in patterns, construction techniques, sample evaluation, material assessment, workmanship, functionality, and production feasibility. 
• Extensive computer experience including, but not limited to, Adobe Illustrator, Microsoft Office: Excel, Word, Outlook, PowerPoint. 
• Comfortable with multitasking and handling changing priorities in a fast-paced environment. 
• Strong planning, organizational, and problem-solving skills with a sense of priority for deadlines and attention to detail. 
• Strong verbal and written communication skills. 
• Positive and collaborative spirit. 
• Ability to physically work with garments and samples. 

Benefits

• Medical, Dental, and Vision insurance (HMO and PPO options)
• Accrued paid time off
• 7 Paid Holidays
• 401(k) option
• 3% Company Safe Harbor contribution*
• Pension*
• Sick leave

*Employee eligible after 12-month, full vesting after 6 years.

Eligibility

Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. We are unable to sponsor employment visas at any stage.

Physical Requirements

This role is office-based and involves standard activities such as sitting, typing, attending meetings, and occasional lifting of items up to 10 pounds. We’re committed to providing reasonable accommodations to support individuals with disabilities in performing essential job functions.

Job title: IT Technical Transition Manager

Location: Detroit, MI 48202 (Hybrid)

Duration: 12+ Months

Interview mode: Webcam

** Local to Michigan candidate required**

Required skills:

• IT Technical Transition Manager with 5+ years of IT experience, including matrix management experience leading business, vendor and technology teams
• IT management (3-5+ years)
• Technical program management (3-5+ years)
• Application or infrastructure operations leadership (3-5+ years)

Job description:

The position will function as the IT Technical Support Transition and Knowledge Transfer Manager in support of the Labor & Economic Opportunity (LEO), Unemployment Insurance Agency (UIA) Solution Program. This is a large scale, complex IT modernization project with high visibility in the State of Michigan’s IT Investment Portfolio. The IT Technical Support Transition and Knowledge Transfer Manager will work with Agency Services team to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas. This role will help define, schedule, control, and adjust all IT transition tasks of the project. This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.

Avanciers is seeking a Technical Helpdesk Support - L2 for a contract role with our client in Franklin, WI.

Role: Technical Helpdesk Support - L2

Location: Houston, TX (Hybrid - 3 day's from office)

Job Summary:

The Technical Process Specialist is responsible for analyzing, documenting, and optimizing technical processes within the organization. This role ensures that workflows are efficient, compliant, and aligned with organizational goals. The specialist works closely with cross-functional teams to implement process improvements, troubleshoot technical issues, and maintain operational excellence.

Key Responsibilities:

• Analyze, document, and standardize technical processes to ensure efficiency and quality.
• Monitor and evaluate process performance, identifying areas for improvement.
• Implement process changes, updates, and best practices across teams.
• Collaborate with technical teams, operations, and management to troubleshoot process-related issues.
• Conduct training sessions and provide guidance on technical process workflows.
• Maintain process documentation, manuals, and standard operating procedures (SOPs).
• Ensure compliance with internal standards, industry regulations, and quality requirements.
• Participate in continuous improvement initiatives and special projects as needed.

Qualifications:

• 2–5 years of experience in process management, technical operations, or related roles.
• Strong analytical and problem-solving skills.
• Knowledge of process mapping tools, workflow software, or ERP systems.
• Familiarity with quality management standards and compliance regulations.
• Excellent communication and documentation skills.
• Ability to work independently and coordinate across multiple teams.
• Technical background or experience in [industry-specific technology] is a plus.

The Role

Caleffi is seeking a detail-oriented Technical Writer to serve as the voice of our product expertise. You will bridge the gap between complex engineering and user-friendly documentation, ensuring our customers—from installers to engineers—have the most accurate and professional technical resources in the industry.

You’ll work closely with our local Product and Marketing teams and our global technical experts at Caleffi S.p.A. to manage the full lifecycle of technical collateral.

Key Responsibilities

• Author & Editor: Create comprehensive instruction sheets, technical brochures, and submittal data for a premier line of hydronic and plumbing solutions.
• Global Collaboration: Partner with internal subject matter experts and our Italian headquarters to translate technical specs into polished, North American market-ready content.
• Quality Control: Act as the final line of defense for technical accuracy, grammar, and brand consistency across all print and digital media.
• Market Intelligence: Stay ahead of the curve by monitoring competitor technical marketing programs and evolving our online technical tools.

What You’ll Need

• Industry Expertise: Minimum 4 years of experience in the HVAC, Hydronic, or Plumbing industries.
• Technical Foundation: A Bachelor’s degree in Engineering, the Sciences, or a related field (MBA is a plus).
• Software Mastery: Power-user skills in Adobe Creative Suite (InDesign, Illustrator, Photoshop) and Microsoft Office.
• Precision: A "eagle eye" for detail and the ability to simplify complex mechanical concepts for diverse audiences.

Why Caleffi?

Join a global leader known for quality and innovation. This role offers a flexible hybrid work environment (mix of home and corporate office) and the opportunity to significantly influence how our products are perceived in the marketplace.

Technical & Quality Manager

Cleveland, OH | Chemicals / Manufacturing

We’re seeking a Technical & Quality Manager to lead quality systems, regulatory compliance, and technical oversight for our chemical products. This role partners closely with Operations, Legal, Marketing, and Sales to ensure products are compliant, high‑quality, and market‑ready—while driving continuous improvement and innovation.

What You’ll Do

• Own and continuously improve the Quality Management System (QMS)
• Lead quality control processes, testing protocols, audits, and CAPA activities
• Serve as the primary point of contact for regulatory compliance (OSHA HazCom, EPA, TSCA, VOC, state regulations)
• Monitor regulatory changes and assess impact to products, formulations, and labeling
• Author and maintain Safety Data Sheets (SDS), Technical Data Sheets (TDS), and compliance documentation
• Ensure accurate product labeling and hazard communication
• Support new product development, formulation improvements, and scale‑up from lab to production
• Provide technical support to internal teams and customers
• Interface with regulatory agencies, auditors, consultants, and customers as needed

What You Bring

• Bachelor’s degree in Chemistry, Chemical Engineering, or related field (advanced degree a plus)
• 5+ years of experience in quality, regulatory, or technical roles within chemical manufacturing
• Strong working knowledge of manufacturing processes, quality systems, and chemical interactions
• Experience with SDS authoring, regulatory documentation, and audit support
• Hands‑on familiarity with lab instrumentation (e.g., pH meters, viscometers, scales)
• Excellent analytical, organizational, and problem‑solving skills
• Ability to communicate clearly with both technical and non‑technical audiences

Preferred Experience

• Industrial wipes, cleaners, sealants, adhesives, or similar chemical products
• ISO‑based quality systems
• VOC and state‑level regulatory compliance (e.g., CARB)
• UL, CSA, or NSF exposure

Why This Role

This is a high‑impact role for someone who enjoys balancing regulatory rigor, quality excellence, and technical problem‑solving—while working cross‑functionally to support both operations and growth.

Benefits Include

• 401(k) match
• Medical, dental, and vision insurance
• Short and long-term disability coverage
• Life and accidental insurance
• 10 paid holidays starting immediately
• Generous PTO plan based on years of service
• Tuition reimbursement and a variety of learning, coaching, and training opportunities to foster individual growth

Akkodis is seeking a Technical Author for a position with a client located in Allen Park, MI.

We are seeking an experienced Automotive Technical Author to support documentation for Ford Motor Company vehicle service and repair procedures. This role is ideal for dealership technicians or automotive professionals who want to transition into technical documentation while applying their diagnostic and mechanical expertise.

Pay Range: $32/hr. - $36/hr. (The pay may be negotiable based on experience, education, geographic location, and other factors.)

Work Schedule

• Hybrid: 2 days onsite / 3 days remote
• Core hours: 9 AM – 3 PM (flexible)
• Additional onsite days during initial training

Technical Author – Automotive

Key Responsibilities

• Create and maintain service, repair, and diagnostic documentation for vehicle systems
• Translate complex engineering data, wiring diagrams, and technical specifications into clear instructions for technicians
• Collaborate with engineering and product teams to ensure technical accuracy
• Support labor time studies and documentation for vehicle service procedures
• Maintain documentation using content management and authoring tools

Required Qualifications

• 2+ years of dealership diagnostic repair experience (bumper-to-bumper)
• Hands-on experience with collision repair, spot welding, panel installation, body measurements, and paint
• Strong automotive diagnostic and mechanical skills
• Ability to interpret service manuals, wiring diagrams, and repair procedures
• Strong written communication and documentation skills
• Proficiency with Microsoft Office (Word, Excel) and Adobe Acrobat

Preferred

• Prior technical authoring or documentation experience
• Experience with XML authoring tools such as Oxygen XML Editor, Arbortext Editor, or XMetaL
• National Institute for Automotive Service Excellence (ASE) certifications
• Experience working in a Ford dealership environment

If you are interested in this Technical Author job in Allen Park, MI then please click APPLY NOW. For other opportunities available at Akkodis go to you have questions about the position, please contact Nandakini Sajwanat

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next. We have an exciting opportunity in our customer solutions department for a Technical Product Support Specialist.

• Pay range is $20-35/hr (based on skills/knowledge/experience)
• Location: onsite in Carson, CA

Job Description:

• Serve as the first point of contact for technical inquiries via phone, email, live chat, or a ticketing system.
• Troubleshoot and resolve basic product issues related to installation, configuration, and performance for products such as LED fixtures and lighting control systems.
• Provide pre- and post-sales technical support to sales teams and end-users.
• Document customer interactions, troubleshooting steps, and resolutions clearly and accurately within a ticketing system.
• Escalate complex or unresolved issues to engineering teams and track their progress until resolution.
• Maintain and update internal knowledge base articles and documentation for common issues and solutions.
• Identify errors or omissions in customer facing documentation and work with relevant departments to resolve or improve.
• Stay up-to-date with new product launches, technical specifications, and industry standards by participating in regular training sessions.
• Assist with other technical and product-related tasks as assigned, such as creating wiring diagrams or conducting customer training.
• Assist with onsite customer service visits if required.

Requirements:

• Education: Associate's degree or technical school certification in a related field (e.g., electronics, electrical technology) is preferred.
• Experience: 1+ years of experience in a customer-facing role, preferably in a technical support, customer service, or inside sales position.
• Technical knowledge: Basic understanding of electrical systems, LED lighting, and common troubleshooting techniques is highly desirable. Experience with lighting control systems (e.g., DMX, 0-10V, smart home controls) is a plus.
• Customer service skills: Proven ability to provide excellent service and maintain a positive, patient, and professional attitude, especially during stressful situations.
• Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
• Problem-solving: Strong analytical and diagnostic skills with keen attention to detail.

Company Description

DMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.

Our in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.

DMF Lighting is proud to be an Equal Opportunity Employer.

The Onsite Technical AV Project Manager will lead and direct projects in accordance with customers' established criteria and standards. The individual will be based at the customer site in downtown Houston and should have at least 5 years of project management experience, with strong AV technical knowledge.

The primary responsibility of the Onsite Technical AV Project Manager will be to interface with all project stakeholders to take projects from original concept through to final implementation.

Provide pre-sales support. There is an expectation for the Onsite Technical AV Project Manager to engage with the customer teams to adequately scope and agree on the schedule.

Manage project delivery. The Onsite Technical AV Project Manager shall ensure that the project delivers the agreed solution, remains within baseline budget, and is delivered on time, while achieving quality criteria and maintaining client satisfaction. This individual shall manage project delivery, ensure that in-line customer standards are met, and define the program methodology. This includes rigorous project scope control and management of change variations. They will also communicate with key stakeholders regarding the status of their projects. Project set-up, resources, and operations are efficiently managed within the wider program team.

Ensure client satisfaction. The Onsite Technical AV Project Manager will ensure client satisfaction and expectations are met, and that escalations are handled effectively. They shall act as the single point of contact between DMS and the client, whilst being accountable for all project-related escalations.

Project team management. The Onsite Technical AV Project Manager needs to be able to lead teams effectively in both on-site and remote environments. The individual shall act as a people manager and provide feedback to the relevant line managers. The Onsite Technical AV Project Manager ensures that the project team has access to the project management tools and have the general means to perform their role. They shall also coach and mentor project team members and colleagues.

Behavioral skills. As corporate citizens, they shall act as role models to the teams. They shall display assertiveness and serve as an example in client satisfaction. The Onsite Technical AV Project Manager shall possess advanced communication, influencing, and negotiating ability. They shall demonstrate confidence and the ability to manage large teams. They should be detail-oriented and have powerful problem-solving abilities.

Strong business acumen and proficiency in AV technology are required. The individual shall be an expert in project change management and have a clear understanding of project life cycles.

Key Responsibilities:

In this position, you will be required to:

• Leads and directs concurrent standard or complex projects
• Engage with stakeholders to take projects from original concept through final implementation
• Provide customer support by working with customer teams to scope and deliver the specified solution
• Ensure that the project delivers the as-sold solution, remains within the baseline budget, and is delivered on time whilst maintaining quality criteria and client satisfaction
• Manage delivery of the project, including rigorous scope control and change management
• Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
• Act as a people manager and enable project teams to deliver against performance objectives

Requirements: Education, Training, and Experience:

Education

• Advanced Degree or relevant project management qualification
• Preferred PMP certification
• Prince 2 advantageous
• Audio Visual Credentials

Experience

• At least 10 -14 years' working experience
• Minimum 10 years’ experience within a project delivery environment
• Minimum of 5 Years project management experience, as a Project Manager or Snr Project Manager, preferably in a multi-national technology services environment (AV, VC, IPT preferred)
• Minimum 3 years’ experience in working within global or multi-national projects
• Must have a demonstrated ability to work with international clients, and have international experience of working with European, North American, and Asian teams, or a combination thereof, in the delivery of projects
• Proven client engagement experience
• Experience managing expectations when balancing alternatives against business and financial constraints
• Experience in commercial project management, i.e., managing project Revenue, Invoicing, Cash Flow, Costs, Profitability, and Margin. Not only internal budget and cost management.
• Willingness to travel to client location

Personal Attributes and skills required:

Skills and knowledge

• Knowledge and understanding of the Audio Visual and Video Collaboration industry
• Knowledge and understanding of the IT industry environment and business needs
• Assertive with client satisfaction orientation
• Motivational and inspirational leader with superior decision-making skills and assertiveness
• Demonstrate adequate team leadership, motivation ability, and business acumen
• Good understanding of, responsibility for, and ability in all aspects of the full project life cycle
• Proactive approach and a service-oriented aptitude
• Advanced verbal and written communication, negotiation, and influencing skills
• Strong business acumen and good understanding of general technology concepts
• Competence in project management
• Proven ability to remotely manage direct reports and remain in full control of teams

Attributes

• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately and with judgement
• Ability to engage with a variety of stakeholders and colleagues at all levels
• Ability to work in high-pressure situations
• Ability to establish and manage processes and practices through collaboration and the understanding of business
• Ability to manage urgent and complex tasks simultaneously
• Willingness to travel to client locations

Supervisory Responsibility: Yes.

Position Type/Expected Hours of Work: Full-time, 40 hours per week.

Additional Eligibility Qualifications:

• Full clean driving license
• US Passport/Valid Work Authorization/Clean background check
• This position requires participation in the E-Verify program for employment eligibility verification

Open date: September 22, 2025

Next review date: Thursday, Mar 12, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.

Final date: Monday, Sep 21, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

UC Berkeley Extension (UNEX), the continuing education branch of the University of California, Berkeley, has been building bridges between UC Berkeley and the public since 1891. UNEX serves the professional and continuing education goals of thousands of people each year and plays an essential part of the University mission to: extend the research and scholarship of UC Berkeley to a global community; increase access to higher education for non-traditional, online, and international students: and improve the workforce. UC Berkeley Extension is a part of the division under the leadership of the Dean of Extended Education that also includes Berkeley Summer Sessions, Berkeley Study Abroad, and Osher Lifelong Learning Institute.

UC Berkeley Extension invites applications for a pool of qualified, dynamic instructors with a commitment to professional and continuing education in Editing and Technical Communication to teach one or more online courses each year for our Arts and Humanities department.

Courses are offered online:

• 
  
• Online instruction is delivered asynchronously through our learning management system (Canvas) or through synchronous live lectures (Zoom).
  
• Most synchronous live online lecture courses are offered in the evening and on the weekend (U.S.A. Pacific Time).
  

We are seeking qualified applicants who possess current subject matter expertise and/or teaching knowledge in (but not limited to) the following course subjects. For program and course descriptions, please refer to the departmental link below.

Editing

• 
  
• Copyediting
  
• Developmental Editing
  
• Fiction Editing
  
• Freelancing for Editors
  
• Indexing
  
• Proofreading
  
• Scientific and Medical Editing
  
• Substantive Editing
  

Technical Communication

• 
  
• Information Design and Communications
  
• Technical Editing
  
• Technical Writing
  

Other Editing & Technical Communication Course Subjects

(please specify in your cover letter)

Teaching Experience

• 
  
• Classroom Teaching Experience
  
• Synchronous Online Teaching Experience (online lectures via Zoom)
  
• Asynchronous Online Teaching Experience (via learning management system)
  

The department seeks candidates who can support the success of all students through inclusive curriculum, classroom environment, and pedagogy. Specific duties and expectations will vary depending on the method of instruction including: Synchronous Live Online (Zoom) or Asynchronous Online (Fixed Date or Start Anytime).

• 
  
• For synchronous instruction (live online courses), duties include but are not limited to: syllabus development; assignment development; lesson planning for class meetings; preparing and submitting required texts and course materials; reviewing and updating Canvas course site; and delivering lectures, presentations, and learning activities for all required hours of instruction.
  
• For asynchronous instruction (fixed date or start anytime online courses), duties include but are not limited to: reviewing the syllabus and pre-populated online course content; learning and utilizing Canvas classroom management tools; and requesting any training needs from the Program Director or Department Director.
  
• For all instruction (regardless of course format) duties include but are not limited to: completing required trainings as mandated by the UC Presidential policies; responding to student questions and learning needs in a timely manner; grading student assignments and posting final student grades to the instructor portal in a timely manner; utilizing University-approved course support platforms including the Canvas Learning Management System, Zoom, Instructor Portal, Google Workspace, etc.; reviewing and following University and departmental policies, logistics, and other guidelines as published on the departmental Instructional Resource Site; and responding to other requests from the Program Director or Department Director in a timely manner.
  

Editing Program and Courses: public/category/ ?method=load&certificateId=17209&selectedProgramAreaId=15550&selectedProgramStreamId=15614

Technical Communication Program and Courses: public/category/ ?method=load&certificateId=17211&selectedProgramAreaId=15550&selectedProgramStreamId=15615

• 
  
• Bachelor's degree or equivalent international degree required.
  

• 
  
• 3 or more years of professional industry work experience since degree.
  
• 1 or more years of teaching experience since degree.
  
• 
  U.S.A. Residency and U.S.A. Work Authorization: All work must be performed in the United States, whether in person or online. For applicants who are not US citizens or permanent residents, a valid US work authorization is required for the duration of employment. Applicants should not expect the department to sponsor a work visa on their behalf.
  

• 
  
• 4 or more years of professional industry work experience in professional editing (copyediting, developmental editing, indexing, proofreading) and/or professional technical writing, technical editing, and technical information design.
  
• 2 or more years of teaching, training or coaching experience in the course subject, within a U.S. corporate environment, or at a U.S. college/university institution.
  
• Experience in creating syllabi, learning objectives, lectures/presentations, learning activities, assignments, assessments, exams, and quizzes.
  
• Experience teaching online and/or developing academic content for online courses.
  
• Ability to convey conceptual and complex ideas and information.
  
• Ability to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
  
• Effective verbal/written communication and presentation skills (English).
  
• Effective organizational skills with attention to detail.
  
• Ability to collaborate with colleagues and work within a team environment.
  
• Proficiency in (or willingness to learn) instructional and other technology, such as: Learning Management Systems (Canvas); lecture/presentation capture applications (Panopto); online video conferencing (Zoom); Microsoft Office (Word and PowerPoint); file sharing (Google drive or Dropbox); and Google Workspace tools (email, calendar, docs, sheets, slides, etc).
  

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Cover Letter - Please discuss prior teaching experience, teaching approach, and other/future teaching interests. This can include, for example, specific efforts, accomplishments, and future plans to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.

  
  

• 
  
• References are requested from candidates at the interviewing stage, and references are only contacted for finalists.
  

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

• 
  
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

The purpose of the Milk Quality & Sanitation Technical Sales Specialist is to provide strong milk quality technical information to sales and service teams within MICRO as well as to external consultants and dairy customers. The goal being to utilize current and new technology from Micro along with new research in Teat Dips, Udder Health Management and improvements in Parlor Procedures, to monitor, evaluate, and ensure the highest quality of milk is being produced within the ability the customer's facility.

Responsibilities include:

• Spending time at customer and potential customer's locations monitoring and evaluating the parlor. Looking for items to improve or replace to achieve the highest quality of milk.
• Providing the Dairy Sanitation Service team with results of the audit and list of items for them to fix or replace. Also assist them in their efforts if needs be.
• Providing technical sales and support for dairy Sanitation Sales and Service teams. Provide clear guidance to both sales and service team members on solutions and needs.
• Providing consultants with information regarding the value and technical benefits of the Micro Milk Quality management program, including: Pro Control Blender, Pro Control Parlor, Dairy Chemical Mixer, and other technologies as available.
• Establishing contacts and building strong relationships with dairy consultants who are involved with influencing the use of the Micro's Milk Quality management program.
• Focusing on the application of Micro's Milk Quality to different milking procedures and detailing the opportunities and flexibilities of utilizing our technology to improve performance.
• Furnishing customer/Service team support for Milk Quality program implementation and continued performance.
• Coordinating comprehensive technical training and support for both Micro employees and dairy customers.
• Interacting with leadership, sales and operation teams to assist in reaching business growth goals.
• Working with dairy customers to implement new products and/or investigate uses for existing products within the Micro Milk Quality management program.
• Utilizing experience in dairy Sanitation to assist Dairy Sanitation Service Team and dairy customers in the use of Micro's Sanitation products.
• Presenting technical information to sales & operation teams to increase Company knowledge of opportunities in dairies.
• Troubleshooting issues with Milk Quality at the customer's location.
• Delivering information to the Leadership team on any new opportunities for Dairy Sanitation use in dairies.
• Providing knowledge / training for PDSR team on similarities/ differences of various Dairy Sanitation products.
• Developing and overseeing training programs and technical presentations for Dairy Sanitation Service and Sales teams, dairy customers, consultants and internal teams.
• Educating PDSR team on Dairy Sanitation product use by detailing their application and the resulting value for the customer.

Work closely with the Dairy Sanitation Service and Dairy Install teams to identify, evaluate, and implement new Dairy Sanitation products for dairy customers. Educate dairy PDSR/OSR teams on basic dairy Sanitation concepts. Develop and monitor dairy specific KPI's for the evaluation and improvement of technologies and programs.

Experience:

• A minimum of 5 years' experience in Dairy Sanitation/Milk Quality specifically in the dairy industry.

Education:

• Associates degree preferred.

Skills & Knowledge:

• Strong communication skills.
• Experience needed to assess Milking equipment systems at the dairy.
• Ability to organize / Train/Communicate a team approach to understanding goals and execute on plan.
• Broad knowledge of Dairy Sanitation products for dairies and a strong understanding of Milk Quality troubleshooting.
• Proven sales experience in the dairy industry.
• Bilingual a plus, but not mandatory.
• Travel will be required approximately 60% of the time. Travel will primarily be around Texas, Kansas, Colorado and eventually into Minnesota.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

$57,900 - 85,360

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Affiliated Companies: MWI Veterinary Supply Company

Technical Designer/Pattern Engineer

Location: Beaverton, OR

Contract length: 8 months to start

Schedule: Hybrid in Beaverton, OR

Pay: $46-48/hr, DOE (W2 and benefit options)

The Planet Group is looking for a Technical Designer/Pattern Engineer to join our well-known retail brand on a roughly 8-month contract! This role is 40 hours per week and will be hybrid in Beaverton, OR, working from home on Fridays. This person will report to the Technical Design Director and will collaborate with Design, Product Management, PCC , materials and manufacturing to effectively execute on product development & fit goals deliverables.

Technical Designer/Pattern Engineer Qualifications:

• Bachelor's degree in apparel design, textile science or related field preferred
• Additional product creation experience may be considered in lieu of a degree
• 5+ years technical design experience in the apparel industry (IDEALLY 7+) which includes the apparel development process from inception through production including pattern making, grading, construction materials, costing, manufacturing and quality
• Strong problem solving, organization and communication skills
• Experience interpreting design intent, offering alternative solutions, and acting as a technical resource
• Expert in writing product specs and construction standards instructions
• Proficient working with factory vendors to ensure and improve manufacturability
• Ability to manage multiple projects
• Experience using Adobe Illustrator, CAD Pattern Design software (Optitex) and 3D software (Clo/Browzwear) highly desired
• Proficiency with MS Office programs

Technical Designer/Pattern Engineer Description:

• Own the fit and construction from initial concept through to commercialization and production for assigned styles to lead to on time development and delivery according to critical dates, product specification, and sustainability, performance and profitability goals
• Create and revise Tech Packs for complex assigned styles
• Ensure all appropriate development documentation is maintained including product specs and prototype notes
• Drive and execute fit and construction standards for a team or product group to ensure consistency
• Track and facilitate prototyping for styles
• Identify and address key issues and challenges in construction/manufacturing and plan accordingly to deliver proven and tested product
• Monitor and communicate progress and challenges throughout the product testing process to meet product integrity requirements
• Keep abreast of market trends, team goals, new technologies and consumer needs throughout the development process and engages appropriately to ensure projects are completed within corporate guidelines and goals for all facets of product creation
• Lead the Technical Design of assigned styles product in sportswear
• Work with Design, Product Management and Product Creation Center (Asia) on tailoring the product to the specific consumer needs

About William Neundorfer & Co.

Since 1959, William Neundorfer & Co. (WNC) has been a trusted manufacturer representative delivering guaranteed, high-quality solutions in bulk material processing and corrosion control coatings. We partner with world-class principals to solve complex industrial challenges for our diverse client base across Ohio, West Virginia, Western Pennsylvania, and Western New York.

Technical Sales Representative

This isn't a role about just selling products—it's about becoming a trusted technical advisor to clients who depend on your expertise. If you have the drive to pursue new opportunities and the technical acumen to deliver results, your success and your income will reflect your efforts.

What We Offer

• Uncapped earning potential with compensation tied directly to sales performance
• Established relationships with world-class principal suppliers
• A 65+ year legacy of industry expertise and client trust
• Supportive team environment with office and warehouse resources in Painesville, OH
• Opportunity to build long-term client relationships across a defined territory

Work Environment

This is a field-based role requiring in-person client engagement and presence at our Painesville office and warehouse. The position involves a combination of office work, client site visits, and travel throughout the sales territory. This role is hands-on and industrial in nature, working directly with manufacturing and processing equipment.

WNC maintains a drug-free and smoke-free workplace.

Your Impact and Responsibilities:

• Serve as an expert technical consultant, analyzing client needs in areas like mixing and blending, vibratory feeding and conveying, corrosion control and prevention, level control and inventory management, material handling and flow solutions and custom engineered system solutions
• Manage the complete client relationship lifecycle—from initial contact and needs assessment through technical proposal development and solution delivery
• Create and present compelling technical proposals that demonstrate clear value and ROI for clients
• Partner with world-class principal suppliers and internal teams to design and deliver the optimal solution for every customer
• Identify and develop relationships with potential principals who offer best-in-class solutions aligned with our agency's mission
• Present and maintain a professional, self-managed, and organized approach to sales activities and client communications

Qualifications:

Required

• Bachelor's degree in mechanical, chemical, or industrial engineering required. This is a hands-on industrial equipment role, not an inside software or IT position.
• 5–10 years of industrial experience with a demonstrated track record in technical sales and/or applications engineering
• Excellent communication skills with the ability to translate complex technical concepts for diverse audiences
• Strong problem-solving abilities and creative approach to addressing client challenges
• Self-motivated and independent with a drive for personal and agency success
• Valid driver's license with an acceptable driving record (MVR will be reviewed prior to employment)
• Willingness to travel approximately 25% initially to support client needs, with increased travel as territory develops

Preferred

• Experience in bulk material handling equipment and/or corrosion control coatings
• Existing relationships within industrial markets in Ohio, West Virginia, Western Pennsylvania, or Western New York

Job Title: Senior Technical Account Manager

Location: San Francisco Bay Area, California

Duration: Direct Hire

Salary: $170K Base Plus 40% Bonus Plus Excellent Benefits

Job Summary

We are seeking a seasoned Senior Account Manager with a strong track record in technical sales to join our dynamic team in Silicon Valley. The ideal candidate has strong industry knowledge, a consultative sales approach, and the ability to manage complex customer relationships in a fast-paced, innovation-driven environment.

This position will have a strong focus on emerging markets including AI infrastructure, Data Centers, power electronics, semiconductors, advanced electrical materials, and EV. The Senior Account Manager responsibilities include pipeline development, business planning, product marketing strategy, portfolio management, and production forecasting.

Knowledge, Skills & Abilities (KSAs)

• Ability to understand and use product management tools (ROI calculations, lifecycle management, forecasting)
• Ability to communicate effectively, orally and in writing; strong cross-cultural communication skills
• Strong people skills and the ability to influence cross-functional teams
• Knowledge of business and product development principles, including engineering, operations, QA, sales, and CS
• Technical familiarity with electrical materials, magnetic materials, power electronics, thermal technologies, semiconductor-adjacent components, and/or Data Center systems supporting AI hardware
• Ability to understand customer technical requirements and translate them into product specifications and business strategies

Essential Job Functions

• Develop and execute strategic account plans to drive revenue growth across key enterprise and mid-market clients
• Manage the entire sales cycle from qualification through contract negotiation and closing
• Build trusted relationships with clients, acting as a technical and business advisor
• Collaborate with cross-functional teams—including engineering, marketing, and product management—to deliver tailored solutions
• Analyze market trends, competitor activities, and customer needs to identify new opportunities
• Provide accurate forecasts and maintain CRM data integrity
• Represent the organization at industry events, trade shows, and client meetings
• Use personal judgment and initiative to develop solutions for sales, customer service, and marketing challenges
• Assist with customer issue escalation and resolution
• Coordinate with R&D and engineering on technical requirements related to thermal management, magnetic materials, electrical materials, semiconductors, and power electronics
• Serve as liaison between customer and vendors/suppliers/factories throughout product lifecycle for issues related to pricing, quality, design, costs, and delivery

Qualifications

• Bachelor’s degree in Engineering, Business, or a related field (Master’s preferred)
• 5–10+ years of experience in technical or enterprise sales, preferably in hardware
• Proven success managing large, complex accounts and multimillion-dollar deals
• Strong communication, negotiation, and relationship management skills
• Technical aptitude with the ability to translate complex solutions into clear business value
• Ability to work well in a cross-cultural environment

Hive Group is seeking an experienced Technical Delivery Lead to lead our Business Intelligence (BI) task supporting the General Services Administration (GSA) Assisted Acquisition Services (AAS) organization. This role combines technical leadership, product management, data and engineering governance and strategy, secure Software Development Lifecycle (SDLC) ownership, and people leadership responsibilities to drive the delivery of data-driven solutions that enable strategic decision-making for one of the federal government's premier acquisition organizations.

The successful candidate will oversee a multidisciplinary team developing dashboards, ETL pipelines, Google-based web applications, and automation tools while coordinating across multiple contract task areas. This position requires a balance of strategic vision, technical acumen, and hands-on product management to mature Hive Groups BI capabilities from rapid prototyping toward sustainable, productized solutions with proper documentation, testing standards, and internal controls. This will be a hybrid position with occasional in-office requirements. Candidates must reside in the Washington, DC metropolitan area.

About the Client

GSA AAS works with federal agencies to create and manage innovative acquisition solutions for large, complex government requirements. AAS currently manages approximately 1,300 active post-award contracts worth roughly $176B in total contract value. Hive Group is the prime contractor on the SQuAT program, leading a team of approximately 130 personnel providing full lifecycle acquisition services, including (but not limited to) financial and project management, business intelligence, quality management, and training development.

Key Responsibilities

• Lead a team of cross-functional developers performing data analytics, ETL pipeline development, workflow automation, lightweight web application and dashboard building utilizing Google Apps Script, Google Cloud APIs, Tableau, PGAdmin, PostgreSQL, Python, Jupyter Notebook, Databricks.
• Lead development, adoption and adherence of modern development practices including; documentation and SOPs, peer review and quality assurance practices, proper code management, systematizing solutions, CI/CD pipeline standards and deployment processes, and UI/UX consistency across products and platforms.
• Own the product roadmap and backlog for BI solutions, establishing clear prioritization criteria aligned with organizational goals and client needs.
• Utilizing Agile methodologies, define acceptance criteria and break large initiatives into deliverable-sized increments to prevent misalignment and improve communication and user adoption.
• Manage stakeholder expectations and communicate product vision, status, and trade-offs to both technical teams and government leadership.
• Evaluate existing tools and solutions to determine consolidation, enhancement, or sunset decisions.
• Advance internal controls, development metrics and team quality standards to meet and exceed contract SLA requirements.
• Collaborate with contract and portfolio leadership, task and team lead peers to engage in productive, efficiency-first brainstorming and strategizing for building cross-task automation and intelligence solutions.
• Drive ideation and execution of AI enablement of, and integration within, existing and new workflows and products.
• change management initiatives to transition users from spreadsheet-based workflows to low-code and cloud solutions

Required Qualifications

• Bachelor’s degree in Computer Science, Data/Computer Engineering, Information Systems, Business Analytics, or field related to the role.
• 7+ years of progressive experience in data analytics, business intelligence, or software development.
• 3+ years of experience leading technical teams or managing product/portfolio in a federal contracting environment.
• Clearance: Must be able to obtain and maintain a Public Trust Clearance
• Demonstrated understanding of federal acquisition processes or government data systems.
• Experience with dashboard development, data management, enterprise deployment, implementing structured SDLC practices in regulated or federal environments.
• Experience with the Google Workspace ecosystem including Google Apps Script, Google Cloud APIs, and Google-based automations and web application development.
• Experience with version control systems (Git/GitHub) and CI/CD pipelines.
• Proven ability to translate business requirements into technical solutions and manage competing priorities.
• Strong documentation skills with ability to create SOPs, user guides, and communicate technical topics to non-technical audiences effectively.
• Excellent communication skills with ability to present to senior government leadership.
• Experience with change management and driving adoption of new tools and processes.

Preferred Qualifications

• Masters degree in Data Science, Business Administration, or related field.
• Experience with Databricks or similar big data platforms.
• Certified Scrum Product Owner (CSPO), PMI-ACP, or equivalent agile certification.
• Project Management Professional (PMP) certification.
• Experience with GSA or AAS specifically.
• Background in productizing internal tools for commercialization or cross-agency reuse.

A Commitment to Equal Opportunity

Hive Group is an Equal Employment Opportunity and Affirmative Action employer dedicated to fair and unbiased employment decisions. We do not discriminate based on race, color, sex (including gender and transgender status), age, religion, national origin, disability, marital status, veteran status, domestic partner or civil union status, gender identity, medical condition, genetic information, sexual orientation, or any other status protected by applicable federal, state, and local laws.

Our hiring and promotion decisions are based exclusively on an individual’s qualifications and suitability for the role.

Protecting Your Information

Stay vigilant against fraudulent job offers and individuals impersonating Hive Group Talent Acquisition Specialists. Hive Group will never request payment details or money during the application process. Official communications will only come from email addresses ending in @ or @ — not from free email services like Gmail or messaging platforms such as WhatsApp.

If you receive suspicious messages requesting payment or personal information, please report them immediately to .